(junior) cloud site reliability engineer (network) (m/f/x)

(senior) cloud site reliability engineer (scalability) (m/f/x)

(senior) fullstack engineer (typescript) - client success platform (m/f/x)

(junior) fullstack engineer (m/f/d) for a new product

ai engineer (m/f/d)

site reliability engineer

(junior) cloud site reliability engineer (network) (m/f/x) Jobs in Berlin

(senior) cloud site reliability engineer (scalability) (m/f/x) Jobs in Berlin

(senior) fullstack engineer (typescript) - client success platform (m/f/x) Jobs in Berlin

on site technical support engineer europe

Telenav

<div>The automotive industry is undergoing massive transformation &ndash; a digital transformation. Software, connectivity and cloud-connected services are redefining the driving experience. Here at Telenav, we&rsquo;re proud and excited to be a part of this transformation. We started with in-car navigation and location-based services over a decade ago and are now enabling leading automotive companies like GM, Ford, Toyota and Mercedes to redefine the overall connected car digital experiences.<h2 class="jobSectionHeader">
Job Description</h2><div>
ABOUT THE ROLE</div>
We are looking for a driven and technically skilled on-site technical support engineer to foster our product quality engineering/validation efforts across Europe. In this high-impact, field-facing role, you will be at the intersection of cutting-edge technology, customer relationships, and rigorous engineering standards. You will own the end-to-end validation lifecycle &ndash; from road testing and field evaluation to customer engagement and product demonstrations &ndash; ensuring our solutions meet the highest quality benchmarks before market deployment.<div>
KEY RESPONSIBILITIES</div>
Quality Assurance &amp; Test Drive Support<ul><li>
Design, plan, and execute end-to-end product validation programs across Europe, including road testing, field evaluations, system testing, and deployment support (HW/SW configuration &amp; user training).</li><li>
Provide QA support for EU-specific issues such as routing errors, map data discrepancies, and API integrations.</li><li>
Drive ongoing enhancement of validation methodologies, tools, test frameworks, and best practices based on field learnings.</li></ul>
Technical Escalation &amp; Risk Management<ul><li>
Conduct root-cause analysis for complex technical escalations, coordinate with R&amp;D and engineering teams for permanent fixes and ensure critical bugs are escalated and resolved in a timely manner.</li><li>
Ensure all deployments comply with regional regulations (GDPR, data sovereignty laws) and industry standards. Mitigate risks by documenting technical processes, change requests, and incident reports.</li><li>
Partner closely with engineering, software, QA, and product teams to translate field insights into actionable improvements, track validation milestones and deliverables, and provide clear status updates to senior management.</li></ul>
Customer Engagement Support<ul><li>
Gathering feedback, delivering product demonstrations, representing Telenav in customer-facing meetings (as directed by BD), and managing expectations effectively.</li></ul><div>
PREFERRED QUALIFICATIONS AND EXPERIENCE</div>
Technical Background<ul><li>
Bachelor's degree or higher in Computer Science, Geospatial Engineering, Robotics, or a closely related field.</li><li>
Demonstrable experience in quality engineering, product validation, system testing, or in a hardware or software-hardware context.</li><li>
Strong understanding of validation methodologies, test automation, and root cause analysis.</li><li>
Hands-on experience with QA processes and standards (e.g. ISO, IEC, or equivalent).</li></ul>
Languages<ul><li>
Mandarin Chinese &ndash; professional / business working proficiency (spoken and written).</li><li>
English &ndash; professional / business working proficiency (spoken and written).</li><li>
Good German or French language skills are nice to have</li></ul>
Preferred experience<ul><li>
Experience in the automotive industry or automotive-adjacent sectors (ADAS, autonomous driving, EV, in-vehicle systems, etc.).</li><li>
Exposure to automotive validation standards such as ISO 26262, ASPICE, or similar.</li><li>
Familiarity with connected vehicle technology, embedded systems, or robotics platforms.</li><li>
Strong customer-facing skills with experience presenting complex technical information to non-technical audiences.</li><li>
Good driving record, preferably with overseas driving experience</li></ul><div>
LOCATION</div>
Candidates are preferred in the following locations (listed in order of preference):<ul><li>
Stuttgart, Germany</li><li>
Frankfurt, Germany</li><li>
Cologne, Germany</li><li>
Munich, Germany</li><li>
Budapest, Hungary</li><li>
Cluj-Napoca, Romania</li></ul>
Applicants based in other locations with a strong willingness to relocate to one of the above cities are encouraged to apply.<div>
TRAVEL REQUIREMENTS</div>
This role requires extensive travel across Europe (approximately 70% of the time). You will regularly visit customer sites, test tracks, partner facilities, and company offices throughout the region. A valid driving license and flexibility to travel at short notice are essential.<div>
WHAT WE OFFER</div><ul><li>
A pivotal role in bringing transformative technology to the European market.</li><li>
Collaborative, international work environment with colleagues across multiple continents.</li><li>
Competitive salary package commensurate with experience.</li><li>
Opportunities for professional development and career growth.</li><li>
Company vehicle and travel allowance.</li><li>
Relocation support will be provided.</li><li>
Flexible schedule.</li></ul>
Telenav is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

On-site Technical Support Engineer – Europe

Thales

<div>Location: Berlin, Germany
We Say HI*
Site Reliability Engineer / Cloud Operations Engineer (f/m/d) 
 German companies and public administrations in this country are ready to accelerate their digital transformation and the use of AI&mdash;but they will never compromise on the security of their most sensitive data. This is where Thales in Germany, in partnership with Google Cloud and our new company currently being established, comes into play. With a new, 100% German business unit, we are providing a concrete response to the strict requirements of the BSI. What we are creating is a locally and fully autonomously operated &ldquo;Trusted Cloud&rdquo;. It provides access to the broadest service portfolio on the market, while everything remains strictly under European jurisdiction. By combining German and French standards such as SecNumCloud, C5 and C3-A, we offer our customers unequaled resilience and business continuity. This is a turning point for our industry and a decisive step towards a strong, sovereign digital Europe.
Your mission as Site Reliability Engineer:<ul><li>
Operate and maintain mission-critical sovereign cloud services with availability targets of 99.99% and above.</li><li>
Monitor service health, reliability, scalability, latency, and performance using Service Level Indicators (SLIs) and Service Level Objectives (SLOs).</li><li>
Investigate, troubleshoot, and resolve complex production incidents across large-scale distributed cloud environments.</li><li>
Participate in a structured 24/7 on-call rotation (approximately one week every six weeks) to ensure continuous service availability.</li><li>
Collaborate with Site Reliability Engineers, Cloud Infrastructure Specialists, and Product Experts across international teams to mitigate incidents and drive long-term solutions.</li><li>
Build a deep understanding of Google's cloud technologies and distributed systems through an intensive training program covering technologies such as Borg, Colossus, Spanner, and other core GCP components.</li><li>
Drive operational excellence by creating and maintaining technical documentation, standardizing incident response procedures, and continuously improving operational playbooks.</li><li>
Lead and contribute to post-incident reviews, root cause analyses, and the implementation of preventive measures to improve platform reliability.</li><li>
Identify opportunities for automation and contribute to improving operational efficiency, scalability, compliance, and service reliability.</li><li>
Support the operation of highly secure cloud environments designed to meet stringent regulatory and sovereignty requirements.</li></ul>
We are looking forward to:<ul><li>
Several years of experience in Site Reliability Engineering, Cloud Operations, DevOps, Platform Engineering, Infrastructure Engineering, Production Support, Network Operations (NOC), Technical Operations, or a comparable role.</li><li>
Experience operating and supporting business-critical production systems with demanding uptime and availability requirements.</li><li>
Strong troubleshooting and incident management skills in complex technical environments.</li><li>
Experience monitoring, operating, and maintaining distributed systems, cloud platforms, infrastructure services, or large-scale applications.</li><li>
Familiarity with reliability engineering concepts, observability, monitoring, alerting, incident response, and root cause analysis.</li><li>
Experience working with automation, scripting, operational tooling, or Infrastructure-as-Code approaches.</li><li>
Strong analytical and problem-solving skills with a structured and methodical approach.</li><li>
Professional proficiency in both German and English.</li><li>
Willingness to participate in a regular on-call rotation.</li><li>
Curiosity, adaptability, and a strong desire to learn and work with hyperscale cloud technologies.</li></ul> 
 
The Group invests more than &euro;4,5 billion per year in Research &amp; Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum and cloud technologies.
In 2025, the Group generated sales of &euro;22.1 billion. 
 
For our more than 85,000 employees in 65 countries we open up visionary perspectives, realise individual career paths and enable creative freedom. This is achieved with courage, versatility and the firm intention to make the demanding challenges of our time safer and more inclusive. With our sustainable value-focused management we support diversity actively.
Say HI* &ndash; Your journey to us
At times of change our international teams are ready to meet the complexity of today with the industry-leading technologies of tomorrow. Will you be part of it? Your Talent Acquisition contact Andre Fuhrmann is looking forward to your online application.
Andre Fuhrmann &ndash; Talent Acquisition Partner
+49 7156 / 302-22002<ul><li>Human Intelligence</li></ul>
#LI-AF1
#LI-HYBRID</div>

Senior Site Reliability Engineer / Cloud Operations Engineer (m/f/d)

Vanilla Steel GmbH

<div><h4 class="jobSectionHeader">Your mission</h4>
We are a Berlin-based startup transforming how industrial materials are bought and sold across Europe. One of the oldest industries in the world still runs on Excel, PDF and email. We are replacing that with AI that runs the buying and selling workflow end to end, increasing liquidity, speeding up transactions and reducing waste for hundreds of steel and metal distributors. 
 
We have strong early traction, real enterprise customers and committed investors. We are a lean, technical team scaling our enterprise pilots and building the AI infrastructure underneath them. 
 
Your job as Senior Product Engineer is to make sure we deliver on that traction and stay ahead. You partner closely with Co-founder Simon, who owns sales; you own that we ship, that enterprise customers succeed, and that the product stays in front. This is a senior, hands-on role with three pillars. 
 
1. Build and ship with AI 
<ul><li>
Ship production software using AI as a force multiplier &mdash; prototypes, integrations, customer-facing flows &mdash; and get them live, not just specified.</li><li>
Move our AI from assisting people to running the buying and selling workflow as autonomous agents.</li><li>
Integrate our pipeline deep into customer systems and ERPs (SAP, Odoo, Microsoft Dynamics), and design for fast onboarding so a new customer reaches value in days, not months.</li><li>
Our stack: Python, FastAPI, Pydantic AI, Pydantic Logfire, JavaScript/Node, React, GCP, Kubernetes. You won't be expected to master all of it on day one, but you should be comfortable navigating it with AI tooling.</li></ul>
2. Lead technical communication with enterprise customers 
<ul><li>
Own the technical relationship with three to five enterprise customers: run the discovery workshops, scope the work, run first-line UAT, and steer executive, procurement and IT conversations.</li><li>
Translate customer reality into clear build decisions and engineering reality into clear customer expectations. Hold the line on scope when a request will not move the metric that matters.</li><li>
Represent the product credibly to senior stakeholders, and to investors when a customer also sits on our cap table.</li></ul>
3. Help build the product org 
<ul><li>
Drive the shipping cadence: a weekly or biweekly release rhythm with engineering, and sequence delivery against engineering capacity with our Head of Tech.</li><li>
Make the strategic product calls &mdash; what we build next, and what we deliberately do not.</li><li>
As we scale enterprise customers, help grow how the team works and the product function around you.</li></ul><h4 class="jobSectionHeader">
Your profile</h4>
You are a builder who ships with AI and can run an enterprise customer relationship and help shape how we build. Two non-negotiables: technical capability and product sense. Everything else sits behind those. 
<ul><li>
Excellent written and verbal communication in English and in German (C1 or C2 must have, native not required). You can run a technical workshop with a German industrial customer end to end.</li><li>
Berlin-based or willing to relocate. The role also includes regular travel to customer sites in Central Germany (~2&ndash;3 days per month).</li><li>
5+ years building product, with at least 2 years in genuinely technical roles (engineering, technical PM at a real engineering company, solutions architect, forward-deployed engineer).</li><li>
Deep LLM/AI experience: you build and ship real software with LLMs and agents in production, not just prototype or chat with them. You can walk us through something you shipped and how you built it. Bonus if you have shipped an agentic or autonomous system.</li><li>
AI coding tools: you use Cursor, Claude Code or comparable as your primary development environment - not occasionally, but as the way you build. This is how you ship independently without engineering support.</li><li>
Strong technical instincts: you read code, evaluate an architecture, and hold your own in a design review with engineering.</li><li>
First-line UAT discipline: you have personally signed off (or rejected) enterprise releases and can describe the framework you used.</li><li>
Comfortable owning several enterprise customers in parallel without dropping balls, and pushing back on scope when needed.</li><li>
Able to simplify complexity and make fast, sound decisions under pressure.</li></ul>
Nice-to-have: background in an AI-first company; ERP integrations (SAP, Odoo, Microsoft Dynamics) or procurement / order-management workflows; early-stage or founding-engineer experience, industrial B2B, metals, supply chain or manufacturing experience.<h4 class="jobSectionHeader">
Why us?</h4><ul><li>
Ownership of named enterprise accounts, judged on outcomes rather than hours.</li><li>
Direct technical impact: you see what you ship in production within weeks.</li><li>
Senior co-founders who are technical operators, not pitch-deck founders. Decisions happen fast.</li><li>
Competitive base, performance bonus, and meaningful equity at a Series A company.</li><li>
Regular travel to customer sites (mainly Central Germany).</li><li>
Subsidised Urban Sports Club membership and Deutschlandticket.</li><li>
Hybrid work format, office in the heart of Prenzlauer Berg, Berlin.</li><li>
Regular team events, company breakfasts and Friday drinks.</li></ul><h4 class="jobSectionHeader">
About us</h4>
We are a Berlin-based startup that has successfully established a leading digital-first trading company for industrial metals across Europe.
The multi-billion-euro metal trading industry is operated on Excel, PDF and Email. Our mission is to integrate smart technology and data to drive every decision, transaction, and workflow in the steel industry. Our technologies &amp; services increase liquidity, accelerate transactions, reduce scrapping rates and enhance trading convenience for hundreds of steel and metal distributors across Europe.</div>

Senior Product Engineer

Zauber

<div>Referral bonus: If you know someone exceptional feel free to connect us via LinkedIn (Dennis Agidigbi), if we end up hiring them for a full-time role, you'll receive 10,000&euro;.
About Zauber
After co-founding and scaling Forto to over $600M in funding, I took a step back to reflect on what&rsquo;s still broken in global logistics. The answer was clear: it&rsquo;s still a human-first, spreadsheet-heavy industry, full of repetitive processes and broken system interoperability.
With the rise of AI agents, we now have the tools to rethink that from the ground up. Zauber builds autonomous agents for the global logistics industry, AI workers that handle operational tasks, talk to systems and humans alike, and get better every day.
We're already live with global logistics leaders in Europe and Asia
Backed by P9 - one of Europe's top early-stage funds
Growing fast and hiring exceptional engineers to join early
Now we are looking for an exceptional Forward Deployed Engineer to help us build with and for customers right in the field. Probably the hottest role in startups right now.
What You'll Do
You'll be the bridge between customer pain and product reality. You will:<ul><li>Sit with logistics teams, understand workflows, and turn chaos into clear system design</li><li>Build fast, AI-powered tools across the stack (Node.js, TypeScript)</li><li>Integrate with enterprise ecosystems (ERP, TMS, SFTP, event queues) and build solid pipelines for messy data</li><li>Shape product direction and tech decisions with the founding team</li><li>Travel with us to key accounts in Europe and Asia</li></ul>
You Might Be a Fit If You...<ul><li>Thrive in early-stage environments and take full ownership of outcomes</li><li>Write clean, fast code and love getting things into production</li><li>Communicate clearly with both technical and non-technical stakeholders</li><li>Are willing to work hard, to create something new and groundbreaking</li><li>Enjoy traveling and working directly with customers</li></ul>
What You Bring<ul><li>Fluency in TypeScript/Node.js; frontend React is a plus</li><li>Experience with APIs, external integrations, and enterprise data systems</li><li>Ability to design and scale backend infrastructure</li><li>Familiarity with cloud infra (Docker, Terraform, GCP or AWS)</li><li>Bonus: experience working with GenAI/LLM architectures (RAG, evals, orchestration)</li></ul>
Location &amp; Logistics<ul><li>Berlin office preferred, but open for hybrid setups</li><li>Annual offsite (last year we took the team for 4 weeks to San Francisco)</li><li>Start: As soon as possible</li></ul>
What We Offer<ul><li>Top-of-market compensation and meaningful early equity</li><li>Direct exposure to customers and decision-making</li><li>A small team of excellent engineers and operators with high autonomy</li><li>A mission that matters: building intelligent systems to power the future of global trade</li></ul>
Why Now
We&rsquo;re not a demo company. We&rsquo;re in production with real customers, in one of the world&rsquo;s most critical and complex industries. Demand is not our bottleneck, execution is. This is your chance to join extremely early, shape the company, and build what will become the core infrastructure for global logistics automation.
We envision a world where every shipment is proactively managed by intelligent agents. Where operators have superhuman capabilities at their fingertips and trade never stalls.
Building from Europe
What drives us personally is the belief that Europe&rsquo;s long-term prosperity and sovereignty depend on a strong economic engine. We need more AI product-first European global champions on the world stage.
Our mission is to build one of the biggest automation companies in the world - from Europe. While our HQ will be in Europe, we will relentlessly benchmark ourselves with the best globally and sell internationally from the beginning.</div><div></div>

Forward Deployed Engineer

Langdock

<div>
 
 About Langdock
 
 
 
 We help organizations drive internal AI adoption through our enterprise-ready AI platform. Our product suite includes AI Chat, Assistants, Search, API, and Workflows - enabling companies to roll out AI internally and build custom AI use cases. We serve over 7,000 customers, from DAX companies to startups, including enterprise clients like Merck KGaA, Der Spiegel, GetYourGuide, Babbel, and Personio.
 
 
 We are model-agnostic, fully GDPR-compliant, and ISO 27001 &amp; SOC-2 Type 2 certified. Made in Germany, backed by Y Combinator.
 
 
 
 About The Role
 
 
 
 AI is the biggest transformation of our lifetime. Most companies know they need to move. Few know how. This is where you come in.
 
 
 As an
 
 AI Adoption Engineer
 
 in Langdock's Customer Success team, you turn ambition into working solutions. You sit at the intersection of customer, product, and engineering:
 
 discovering high-value use cases, scoping them, building them, and making sure they stick
 
 . You understand a customer's workflows, identify where AI creates real leverage, and deliver solutions they can maintain and scale on their own.
 
 
 This is a
 
 technical role
 
 . You write code. You build MCP servers and custom integrations. You work with agentic coding tools daily. You understand our platform at the code level and you're comfortable operating at the boundary between product and engineering. Everyone at Langdock builds AI agents and workflows to automate their own work. As a AI Adoption Engineer, you set the standard for what that looks like.
 
 
 You work project-based with our most relevant customers: running use case workshops, leading on-site hackathons, building complex agents and integrations, and handing over production-ready solutions. You also serve as the technical expert during Sales conversations, helping prospects understand what's possible and how Langdock fits into their architecture.
 
 
 You work closely with Customer Success to drive adoption, with Product and Engineering to push the platform forward, and with Marketing to create reusable resources that help customers build independently. When you hit a platform limitation, you articulate what needs to change and why, and work with the team to make it happen.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Discover and scope high-value use cases: run AI Use Case Workshops, Department Deep-Dives, and Scoping Sessions to identify where AI creates the most impact for each customer.
 </li>
 <li>
 Build and deploy solutions: lead On-Site Hackathons, Implementation Sprints, and Architecture Reviews; deliver working agents, integrations, and workflows that customers can own and maintain.
 </li>
 <li>
 Serve as a technical expert during the Sales process: join sales conversations to answer technical questions, build tailored demos and proof-of-concept environments, evaluate integration architectures, and help prospects understand what Langdock can do for them. You are the person in the room who makes the product feel real for a technical buyer.
 </li>
 <li>
 Drive use case adoption: make sure customers actually adopt what you build; create documentation, run Office Hours, provide hands-on support, and enable power users to build independently.
 </li>
 <li>
 Create reusable resources: build templates, documentation, and reference architectures that Account Management and Marketing can share with customers and prospects.
 </li>
 <li>
 Push the platform forward: identify product limitations blocking high-value use cases, articulate requirements clearly, and work directly with Product and Engineering to close the gaps.
 </li>
 <li>
 Build your own tools: build MCP servers, develop custom integrations, and use agentic coding tools to build on top of the platform and automate your own workflows.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 You have
 
 3+ years of experience in a technical, customer-facing role
 
 - Solutions Engineering, Technical Customer Success, Technical Consulting, or similar - where you both built things and worked directly with customers on a real technical product.
 
 
 You have
 
 experience working with enterprise customers on high-impact use cases
 
 : scoping projects, managing stakeholders, and delivering outcomes in large organizations where things move slowly, people change roles, and requirements shift. You've also supported the sales side:
 
 building demos
 
 that close deals, translating a product's capabilities into a prospect's language, and making complex technical products feel tangible.
 
 
 You are
 
 comfortable running workshops
 
 with senior stakeholders and following up with a sharp scoping document that aligns everyone afterwards. You know how to listen for the real problem behind a feature request. You translate complex technical concepts into language non-technical stakeholders understand, and turn customer needs into concrete, buildable specifications.
 
 
 You
 
 understand AI deeply
 
 and know how to turn it into working systems. You can judge when an LLM-based approach is the right tool and when it isn't, and you can hold your own in technical conversations with engineering teams. You
 
 write production-quality code
 
 in JavaScript and Python, and are comfortable with HTML/CSS, APIs, and integration architectures. You can build an MCP server, design a multi-step agent workflow, or debug a customer's integration setup.
 
 Agentic coding tools are a core part of how you operate
 
 .
 
 
 You are fluent in
 
 English (C1+)
 
 .
 
 German is a strong plus
 
 , since many of our customers are German-speaking enterprises.
 
 
 
 Bonus
 
 : you come from a technical consulting background, an AI-native company, or an early-stage startup. Experience with enterprise software, developer tools, or platform products is a plus.
 
 
 
 How We Work
 
 
 
 <ul>
 <li>
 100% on-site in our Berlin office (Greifswalder Strasse 212)
 </li>
 <li>
 Small team, high ownership - we expect everyone to manage themselves, find valuable work, and pull others in when needed
 </li>
 <li>
 We value calm urgency: things break, we stay calm and fix them. No drama, no firefighting culture
 </li>
 <li>
 We value ambitious execution: learning, shipping, and providing value are big drivers of happiness here
 </li>
 <li>
 We value caring ownership: we are kind, we care about our customers and each other, and we have fun at work
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary with equity participation
 </li>
 <li>
 Free lunch and dinner, every day in the office
 </li>
 <li>
 Premium gym access (right around the corner)
 </li>
 <li>
 Relocation support for those moving to Berlin
 </li>
 <li>
 A front-row seat to the enterprise AI transformation - working with some of the most ambitious companies in Europe
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 Apply through our application form. We will ask you a few short questions - take your time with them, they matter more than your CV.
 
 
 Our process: Application - CV Review - Hiring Manager Interview (30 min, video) - Case Study - On-site Day (team meeting, founder interview) - Reference Call - Offer.
</div>

AI Adoption Engineer - m/f/d

hexafarms

<div><h4 class="jobSectionHeader">Your mission</h4>
As Customer Success Manager for DACH, you will own the post-sales relationship with our growers in Germany, Austria, and Switzerland. You are not a support function, you are the person inside hexafarms who is directly accountable for whether our customers succeed or fail. That means driving adoption, surfacing value proactively, and making sure every grower in your portfolio is getting the most out of hexafarms&rsquo; platform. 
 
Our model is land-and-expand. Trials become multi-site rollouts. Single modules become full-platform deployments. You are the engine that makes that expansion happen. You don&rsquo;t do this by selling, but by making customers so successful that growth is the natural next step. 
 
Your success will be measured by retention and the measurable outcomes your customers achieve on the platform.<h4 class="jobSectionHeader"> 
About the role</h4><ul><li>
Own the post-sales lifecycle for a portfolio of commercial growers across DACH &mdash; onboarding, adoption, retention, and play a key role in expansion</li><li>
Build deep, trust-based relationships with key stakeholders at each account (from growers to MDs)</li><li>
Proactively monitor customer health, drive customer impact within the company, and intervene early. You don&rsquo;t wait for churn signals.</li><li>
Drive platform adoption and ensure customers are actively using hexafarms&rsquo; yield forecasting, sensing, and pest &amp; disease detection modules</li><li>
Lead regular business reviews and translate platform data into actionable insights for your customers</li><li>
Identify expansion opportunities and collaborate with the commercial team to grow accounts</li><li>
Serve as the voice of the customer internally. You should bring structured, high-quality feedback to product and engineering</li><li>
Be willing to visit customers on-site across the DACH region</li></ul><h4 class="jobSectionHeader">
Your profile</h4><ul><li>
1&ndash;3+ years of experience in a Customer Success, Account Management, or high-touch client-facing role, ideally in B2B SaaS</li><li>
C2 German and strong English (B2&ndash;C1 minimum); Dutch is a plus (we have customers in Dutch-speaking markets and it will help you hit the ground running faster)</li><li>
Technically curious and comfortable navigating data-heavy platforms. You don&rsquo;t need to be an engineer, but you need to understand what the product is doing and why it matters</li><li>
Extreme ownership mindset: you treat your customer portfolio like it&rsquo;s your business</li><li>
Proactive, structured, and able to manage multiple accounts simultaneously without dropping the ball</li><li>
Comfortable with ambiguity and fast pace. We are a startup, processes are being built, and you&rsquo;ll help build them</li><li>
Willing to travel within the DACH region for customer visits</li><li>
Background in agri-tech, food production, or a highly technical vertical is a plus but not required</li></ul><h4 class="jobSectionHeader">
Why us?</h4><ul><li>
Competitive salary + meaningful equity component</li><li>
A highly international team working on a global product with real-world impact</li><li>
Direct collaboration with founders and leadership. No bureaucracy, no middlemen</li><li>
Significant ownership and autonomy from day one</li><li>
Flexible working model (hybrid or remote)</li><li>
A culture with zero tolerance for politics and a very high bar for getting things done</li></ul><h4 class="jobSectionHeader">
About us</h4>
We are building the company that is building the software and the hard for the future of commercial food production. We create a peace of mind for commercial food producers by interfacing their entire operations to our ML and AI services. If you live in Europe, very likely, you've had fresh, healthy and nutritious produce raised by hexafarms OS&ndash; you just don't know. 
 
hexafarms helps growers to get the most out of their production through yield forecasting, disease and pest detection, climate optimisation, and real-time plant analysis- all in one place. Day by day, we are bridging the gap between sensing, plant biology, and real-time market needs to ensure our customers focus on what is really important, and keep growing at their best. 
 
Check out what is like to work at hexafarms here.</div>

Customer Success Manager (DACH)

Cycle

<div><h4 class="jobSectionHeader">About us</h4>
At CYCLE, we&rsquo;re redefining urban mobility for the people who keep cities moving: couriers, riders, and delivery pros. Our e-bike subscription service combines durable vehicles, fast repairs, and real support, everything riders need to stay on the road.
From Berlin to London, Vienna to Amsterdam, we operate in 200+ cities across Europe, providing thousands of riders with bikes built for work, not for show.
Our mission is simple: make last-mile delivery more reliable, affordable, and sustainable, one ride at a time. With every bike we deploy, we&rsquo;re helping build the backbone of smarter, greener cities.
Ride with us into the future &ndash; sustainable, efficient, and full speed ahead!<h4 class="jobSectionHeader"> 
Your Mission</h4>
As a Backend Software Engineer, you will shape the integration and ongoing development of our ERP and backend systems. You will ensure internal processes and interfaces run smoothly, supporting the operations and finance teams that keep our fleet running.<ul><li>
Developing, customizing and maintaining Odoo modules in Python</li><li>
Designing and implementing system integrations between Odoo and other internal/external systems (e.g. via REST APIs)</li><li>
Automating business processes within the ERP system</li><li>
Analyzing functional requirements together with business units (e.g. Finance, Operations) and implementing technical solutions</li><li>
Ensuring data quality, performance and stability of the systems</li><li>
Troubleshooting and resolving integration issues</li><li>
Documenting system architecture and processes</li></ul><h4 class="jobSectionHeader">
Your skills and qualifications</h4><ul><li>
Professional experience in backend development with Python</li><li>
Understanding of ERP processes (e.g. accounting, warehousing, sales)</li><li>
Experience with relational databases (PostgreSQL) and API interfaces</li><li>
Structured, solution-oriented way of working</li><li>
Good communication skills for working with non-technical stakeholders</li><li>
Good German and English skills</li><li>
Nice to have<ul><li>
Hands-on experience with Odoo (developing custom modules, customizing)</li><li>
Experience with additional integration tools (e.g. message queues, ETL processes)</li><li>
Knowledge of logistics, fleet or mobility IT</li></ul></li></ul><h4 class="jobSectionHeader">
What you can expect from us</h4><ul><li>
Competitive salary aligned with your skills and experience</li><li>
Room to shape the technical evolution of our systems landscape</li><li>
Close collaboration with business units and direct impact on operational processes</li><li>
Flexible working hours and remote/hybrid options</li><li>
Opportunities for personal and professional growth</li></ul><h4 class="jobSectionHeader"> 
Diversity</h4>
CYCLE values diversity and is an equal opportunity employer, providing a safe and inclusive space for everyone. No matter your gender, gender identity, age, disability, body size, race, religion, sexual orientation or nationality, we would love to receive your application! If there is anything we can do to make your recruiting process more comfortable or accessible, please don&rsquo;t hesitate to let us know in advance.</div>

Software Engineer (f/m/d) - Berlin

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