onboarding manager

Apex Group Ltd

<div>
 The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
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 Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
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 That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
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 Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
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 For our business, for clients, and for you
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 <strong>
  Client Onboarding Manager
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  <br/>
 </strong>
 <strong>
  AVP Level 1
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  <br/>
 </strong>
 <strong>
  Role Location:
 </strong>
 Manama, Bahrain
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 <strong>
  Reporting Line:
 </strong>
 Head of Client Onboarding - MENA
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 <strong>
  Employment Type:
 </strong>
 Permanent
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 <strong>
  About Apex
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  <br/>
 </strong>
 The Apex Group is a global financial services provider with 13,000+ staff across 80+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.
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 Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive.
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 <strong>
  Your main responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Acting as the key client contact throughout the client onboarding process to ensure seamless transition from Sales to BAU;
  </li>
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   Act as a first point of contact for client issues relating to onboarding matters.
  </li>
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   Coordinating client adoptions, account openings, review of fund offering documentation and legal agreements, internal system set ups, and project planning.
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   Project management and coordination of internal functions to onboard new clients (launches and conversions) including Service Delivery, Sales, Legal, Compliance, and Technology teams.
  </li>
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   As part of the onboarding process, the candidate will be expected to provide regular status updates to new clients and internal parties. Weekly project calls should be held with stakeholders and project plans should be maintained to track progress.
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   Assist in the initial drafting and review of client service agreements.
  </li>
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   Interacting with the Legal Department on template management and control.
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   Managing the internal review process across different product and service lines within the fund administration, corporate services, depository and other product lines.
  </li>
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   Provide day-to-day client onboarding advice across all Apex Group business lines to best meet their business needs and maintain good working relationships through active communication, facilitation and teamwork.
  </li>
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   Strong project management skills and the ability to proactively manage multiple/changing priorities and deadlines.
  </li>
  <li>
   Support the wider onboarding team and sub processes where required.
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   <br/>
  </li>
 </ul>
 Your skills:
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 <ul>
  <li>
   An individual with a bachelor/master&rsquo;s degree qualification or equivalent.
  </li>
  <li>
   A minimum of 3-5 years of experience within the investment funds industry.
  </li>
  <li>
   A good knowledge of the funds industry, experience of different fund structures, domiciles and regulatory requirements is an advantage, Project management skills.
  </li>
  <li>
   Be comfortable/competent in dealing with fund structuring issues, legal terminology, and fund services agreements.
  </li>
  <li>
   Knowledge of Client KYC and Legal contract management is an advantage.
  </li>
  <li>
   Be highly motivated and a self-starter with the ability to work semi-supervised supporting a fast-paced dynamic business.
  </li>
  <li>
   Possess team spirit and enthusiasm with the capacity to build strong client relationships.
  </li>
  <li>
   Excellent organizational, communication and interpersonal skills and a truly client servicing mindset.
  </li>
  <li>
   Professional level of English (spoken and written), every other language is an advantage.
  </li>
  <li>
   Client facing experience is a must.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you can expect:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We are looking for a client onboarding associate to work with a top tier financial services provider. This is a tremendous opportunity for someone with a good knowledge of the funds industry looking to develop their skills further. The position is very much client facing and will involve client meetings. Additionally, the position will involve a high level of interaction with all functional areas within the Fund administration including Service Delivery teams, Compliance, Technology, Product Management &amp; Sales.
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   <br/>
  </li>
 </ul>
 <strong>
  Performance:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The successful candidate will be expected to work on his / her own initiative to successfully onboard new fund launches and conversions and ensure a positive onboarding experience for clients. Documentary and other standards should be used wherever practical to ensure consistency and efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information:
  <br/>
  <br/>
 </strong>
 We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made based on the skills, qualifications, and experiences.
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 We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.
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 For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theapexgroup.com/csr-policy/
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 <strong>
  Disclaimer:
 </strong>
 Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
 <br/>
 <br/>
 Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
</div>


Client Onboarding Manager

athenahealth

<div><div>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</div><div></div><div>
The Opportunity:</div><div>
The Customer Onboarding Organization partners with new and existing athenahealth customers to deliver a predictable and outcomes-driven implementation journey. We work directly with practice owners, executives, providers, and other stakeholders to understand their goals and guide them toward the best path for adopting athenaOne. Through deliberate expectation-setting and proactive communication, Customer Onboarding helps customers make the decisions that lead to stronger performance and an efficient transition to athena.</div><div></div><div>
Position Summary:</div><div>
The Onboarding Success Manager (OSM) serves as a trusted advisor and project lead throughout implementation, ensuring that both the customer and athena meet the responsibilities of our co-sourced model to achieve a timely, predictable, and high-quality go-live. Within the Group and Enterprise segments, the OSM operates as part of an integrated onboarding team&mdash;including Program Management, Project Associates, SMEs, and Director oversight&mdash;jointly accountable for meeting all readiness criteria and driving successful post-live outcomes.</div><div></div><div>
The OSM surfaces risks early, aligns internal and external stakeholders, and works cross-functionally across the athena ecosystem&mdash;Sales, Product, Customer Success, and other operational teams&mdash;to remove friction, enable informed decision-making, and keep customers moving with clarity and purpose.</div><div></div><div>
Responsibilities may include, but are not limited to:</div><div>
Customer Obsessed Project Leadership</div><ul><li><div>
Lead customers through the organizational, workflow, and behavioral changes required to successfully adopt athenaOne.</div></li><li><div>
Help stakeholders understand the impacts of new processes by guiding key decisions, clarifying roles and responsibilities, and reinforcing the behaviors that enable desired outcomes.</div></li><li><div>
Operate within a matrixed team structure to drive accountability and coordinate day-to-day project activities across a portfolio of customers, ensuring timely and predictable delivery.</div></li><li><div>
Proactively communicate project status, risks, mitigation strategies, and scope or timeline changes to both internal teams and customers&mdash;enabling joint problem-solving and aligned next steps.</div></li><li><div>
Set clear, accurate expectations around athena&rsquo;s product capabilities and service model to support informed decision-making throughout implementation.</div></li><li><div>
Provide thoughtful, consultative guidance on recommended workflows and best-practice use of athenaOne, ensuring customer choices support long-term success.</div></li><li><div>
Collaborate closely with the cross-functional Onboarding team&mdash;including the Director sponsor, Program Manager, and Project Associates&mdash;to deliver a cohesive, high-quality implementation experience.</div></li><li><div>
Navigate and manage escalations with a balanced, data-driven, and consultative approach&mdash;addressing root causes, aligning stakeholders, and driving resolutions that support both customer outcomes and athena&rsquo;s standards.</div></li><li><div>
Maintain accurate, transparent documentation of project milestones, decisions, risks, and meeting outcomes to ensure alignment and predictable progress.</div></li></ul><div></div><div>
Organizational Contribution &amp; Professional Growth</div><ul><li><div>
Support the onboarding of new team members by sharing best practices, offering guidance, and helping them integrate into athena&rsquo;s implementation approach.</div></li><li><div>
Offer insight and expertise to advance strategic priorities across Customer Onboarding and contribute as a Subject Matter Expert in leadership-led initiatives.</div></li><li><div>
Promote a culture of continuous improvement by sharing lessons learned, modeling self-awareness, and elevating team performance through deliberate knowledge-sharing.</div></li><li><div>
Stay current on product releases, operational changes, and internal development opportunities to continually grow your expertise and strengthen your impact.</div></li><li><div>
Build strong, trust-based relationships with cross-functional and third-party partners, helping streamline workflows and improve the broader customer onboarding experience.</div></li></ul><div></div><div>
Desired Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree strongly preferred, ideally in Business Administration, Healthcare Management, Health Informatics, Public Health, Education, or another closely related field.</div></li><li><div>
5&ndash;7 years of related professional experience, ideally within healthcare or a closely aligned industry, with demonstrated expertise in revenue cycle management and/or electronic medical records (EMR), gained through roles in implementations, client services, or other strategic onboarding functions.</div></li><li><div>
Minimum three years of project management experience leading complex, multi-stakeholder engagements, ideally within a services or SaaS implementation setting.</div></li><li><div>
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue.</div></li><li><div>
Direct experience with revenue cycle management at a healthcare-related practice or company a strong plus</div></li><li><div>
Familiarity or experience working in an established medical specialty, such as pediatrics, family medicine, women&rsquo;s health, community health, orthopedics, or behavioral health a strong plus.</div></li></ul><div></div><div>
Behaviors &amp; Abilities Required:</div><ul><li><div>
Customer obsessed mindset</div></li><li><div>
Consultative listener and empathic communicator, able to see things from the customer&rsquo;s point of view</div></li><li><div>
High emotional intelligence and stellar customer relationship skills</div></li><li><div>
Self-driven and results-oriented with a positive and constructive outlook</div></li><li><div>
Ability to efficiently manage and prioritize work across multiple accounts</div></li><li><div>
Ability to take initiative with little to no direction</div></li><li><div>
Proactive and high energy work style</div></li><li><div>
Ability to successfully negotiate difficult conversations</div></li><li><div>
Conflict resolution skills</div></li><li><div>
Ability to travel as needed, typically 50% or less</div></li><li><div>
Ability to work independently as well as part of an extended, cross-functional team</div></li></ul><div></div><div><i><br>
Expected Compensation</i></div>
$75,000 - $127,000<div><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></div><div></div><div><div><div><div><div><div><div><div><div><div><i><br>
About athenahealth</i></div><div></div><div><i>
Our vision:</i> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></div><div></div><div><i>
Our company culture:</i> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></div><div></div><div><i>
Our DEI commitment:</i> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></div><div></div><div><i>
What we can do for you:</i></div><div><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></div><div></div><div><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></div><div></div><div><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></div><div></div><div><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></div><div><div><i>
https://www.athenahealth.com/careers/equal-opportunity</i></div></div></div></div></div></div></div></div></div></div></div></div>

Onboarding Success Manager, Enterprise

D.engage

<p>D<b>Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.</b></p><p>We are actively seeking a talented and experienced CX Enablement manager to oversee a wide variety of projects from conceptual design through implementation. You will have the chance to network with clients, vendors, and in-house personnel as well as form a dream team of experts for each project to maximize resources and efficiency. This position will work closely with network development, product, customer success teams to ensure successful delivery of projects. ​</p><p><b>Key Responsibilities</b></p><ul><li>Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.</li><li>Work closely with clients and their tech teams to fully integrate D&middot;engage into their marketing tech stack.</li><li>Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.</li><li>Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.</li><li>Analyze the platform usage requirements of the new customer and plan internal developments if needed</li><li>Track implementation tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis</li><li>Maintain correct project time frames, estimates, and status reports</li><li>Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.</li><li>Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes. Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.</li></ul><p><b>Requirements</b></p><ul><li>Minimum 5 years of experience in the SaaS company, including onboarding the customer for on-premise and on-cloud software installations.</li><li>Professional Project Management Certification from accredited institution preferred</li><li>Demonstrated understanding of Project Management processes, strategies, and methods</li><li>Excellent time management and organizational skills and experience establishing guidelines in these areas for others</li><li>Strong sense of personal accountability regarding decision-making and supervising department teams</li><li>Experience working in a high-level collaborative environment and promoting a teamwork mentality</li><li>Managerial experience applying analytical thinking and problem-solving skills</li><li>Ability to predict challenges and seek to proactively head-off obstacles</li><li>Conversational English is a must</li><li>Experience in implementation of marketing communication channels and data structure is a plus.</li></ul><p><b>Benefits</b></p><p><b>Growth Opportunities:</b> Access to professional development and career growth within a rapidly expanding SaaS company.<br/><b>Collaborative Culture:</b> Work in a supportive and innovative environment where your contributions are valued.<br/><b>Competitive Benefits:</b> Enjoy a comprehensive benefits package.</p><p><b>D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members</b></p><p>Job Type: Full-time</p><p>Pay: From Rs150,000.00 per month</p><p>Work Location: Hybrid remote in Karachi</p>

CX Enablement Manager- Karachi (Technical Client Onboarding Manager)

Okta

<div><p><b>Secure Every Identity, from AI to Human</b><br>
<br>
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.<br>
<br>
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.</p><p><b>
Field Onboarding Manager</b></p>
<p>
LOCATION: San Francisco onsite 2 days per week.</p><br>
<p></p>
<p><b>
ABOUT THE POSITION &amp; TEAM</b></p>
<p>
At Okta, the Global Sales Onboarding Team plays a mission-critical role in accelerating new hire ramp time and providing ongoing enablement support, equipping sellers with the skills, knowledge, and confidence to perform at their best in a highly technical environment.</p><br>
<p></p>
<p>
Our approach to sales enablement is a holistic experience that includes self-guided learning, virtual instructor-led trainings, certifications, in-person learning, and immersive experiences.</p><br>
<p></p>
<p>
The Field Onboarding Manager, will wear many hats including: strategy, facilitation, content development, coordination, stakeholder management, and measurement of impact. This person will primarily serve our AMER based field audience to drive GTM readiness, through experiences that delight. This person will partner directly with the Enablement Business Partner and sales leaders to identify the needs of the business to best serve our new hires. We&rsquo;ll teach you the tech; you teach our sellers how to win!</p>
<p>
Key Responsibilities:</p>
<ul><li>
Strategic Liaison: Identify ways to drive impact and up level or existing programing, while maintaining tight feedback loops with sales leaders.</li>
<li>Program Lead: Manage the end-to-end delivery of the AMER sales onboarding experience.</li>
<li>Facilitation &amp; Coaching: Conduct high-impact sessions (virtual and in-person) that engage learners, create a safe space for learning, and achieve learning objectives.</li>
<li>Coordination: Not afraid of a spreadsheet, and super detail oriented to ensure events and complex programs run smoothly.</li>
<li>Stakeholder Management: Aligns with stakeholders on a predictable ongoing basis to ensure tight feedback loops with sales executives and leaders, and to adjust learning interventions as needed.</li>
<li>Measurement of Impact: Uses data driven decision making to influence strategy.</li>
<li>Cultivate a High-Energy First Impression: Serve as an ambassador for the Okta sales culture, ensuring every new hire feels welcomed, valued, and energized from Day 1.</li>
<li>Multi-Track Program Support: Demonstrate the agility to support onboarding work streams outside of the core Sales segment.</li>
</ul><p>
Experience &amp; Success Characteristics</p>
<ul><li>
Product Knowledge Pro: Deep understanding of complex technical products (or an aptitude to learn quickly).</li>
<li>Field Enablement Experience: Experience scaling onboarding programs in high-growth environments; practical sales or quota-carrying experience is preferred.</li>
<li>Operational Guru: Proven ability to manage large-scale programs and logistics while juggling competing priorities.</li>
<li>Exceptional Facilitator: Comfortable commanding a room to drive behavior change.</li>
<li>Continuous Improver: Data-driven mindset focused on speeding up productivity.</li>
<li>Tech-forward mindset: Proficiency in Google Workspace and Slack<b> </b>for seamless team collaboration, and experience leveraging Sales Enablement Platforms</li>
<li>Meticulous attention to detail: Proven ability to manage complex project logistics, ensuring high-quality, error-free delivery of onboarding materials and training schedules in a fast-paced environment.</li>
<li>Highly adaptable with a 'builder' mentality: Comfortable navigating ambiguous environments to create structure, refine processes, and solve problems proactively as business needs evolve.</li>
<li>Exceptional verbal and written communication skills: Ability to distill complex technical concepts into simple, actionable training and the presence to influence stakeholders at all levels of the organization.</li>
<li>Team Player: Willing to pick up the slack for teammates when needed, and willing to show up in a collaborative manner.</li>
</ul><p>
Requirements</p>
<ul><li>
3+ years of experience in enablement, onboarding, or SaaS sales.</li>
<li>Strong knowledge of CIAM and security landscapes, or strong aptitude for learning.</li>
<li>Bachelor&rsquo;s degree or equivalent practical experience as a requirement.</li>
<li>Willingness to travel 10&ndash;15% as business needs require.</li>
</ul><p>
Okta's Core Leadership Competencies</p>
<p>
Managers at Okta are expected to embody the following:</p>
<ul><li>
Builds Effective Teams: Leveraging diverse skills to achieve common goals.</li>
<li>Demonstrates Self-Awareness (EQ): Using feedback to gain insight into strengths and weaknesses.</li>
<li>Develops Talent: Supporting career goals alongside organizational needs.</li>
<li>Drives Results: Consistently achieving outcomes under tough circumstances.</li>
<li>Strategic Mindset: Translating future possibilities into breakthrough strategies.</li>
</ul><p><i>
#LI-onsite</i></p>
<p><i>
P19959</i></p>
The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $143,000&mdash;$196,900 USD<p>
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.<br>
<br>
</p>The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$128,000&mdash;$176,000 USD<p><b><br>
The Okta Experience</b></p>
<ul><li>
Supporting Your Well-Being</li>
<li>Driving Social Impact</li>
<li>Developing Talent and Fostering Connection + Community</li>
</ul><p>
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.<br>
<br>
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.<br>
<br>
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.<br>
<br>
Notice for New York City Applicants &amp; Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please<br>
<br>
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.</p></div>
<br><div></div><div><div><div><div><div><div>Okta
<div>The foundation for secure connections between people and technology</div>
</div></div></div><div><p>Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.</p></div></div></div></div><div></div>

Sales Enablement Manager

Taager

<div><p><b>About Taager</b><br>
Taager is the first B2B startup specialized in supporting social sellers. We are democratizing the social e-commerce space by enabling entrepreneurs &mdash; whether beginners or experienced ones, to sell online without capital, inventory, or operational experience. We handle product selection, storage, logistics, payment collection, and customer service on behalf of our merchants.</p>
<p>
Launched in 2019 with a team of just 8 people, we&rsquo;ve grown to over 350 employees across Egypt, Saudi Arabia, the UAE, and more recently Morocco. Today, we serve over 34,000 social commerce sellers, offering access to more than 2,500 high-potential products.</p>
<p>
Our teams are driven by our mission and deeply motivated to provide the best experience for our sellers. With a commitment to quality and operational excellence, we&rsquo;re transforming the social commerce landscape in the MENA region.</p><br>
<p><b>
Our Mission</b><br>
To empower anyone to start and grow their own e-commerce business.</p>
<p><b>
Our Vision</b><br>
We envision a world where anyone can sell online, earn a living, and even build wealth &mdash; all within a simple, low-risk environment. A world where the magic of technology is made accessible to the most talented merchants.</p><br>
<p><b>
Why Join Taager?</b></p>
<ul>
<li>Work in an international environment with team members from over 10 nationalities.</li>
<li>Attractive compensation plan based on performance and scalability.</li>
<li>Strong focus on continuous learning, development, and internal promotions.</li>
<li>Join a team of ambitious, kind, and talented individuals.</li><br>
</ul>
<p><b>Role Summary:</b></p>
<p>
We are seeking a highly organized, empathetic, and results-driven Onboarding Specialist to join our Account Management team. You will be the first dedicated point of contact for our new sellers, guiding them through a seamless and efficient onboarding journey. Your mission is to accelerate time-to-value, build strong foundational relationships, and set sellers up for long-term success on the Taager platform. Success in this role directly impacts seller retention, satisfaction, and initial growth.</p><br>
<p><b>
What will you do:</b></p>
<ul>
<li><b>End-to-End Onboarding Execution:</b>
<ul><li>Own the onboarding process for a portfolio of new sellers from sign-up to &quot;first successful sale&quot; and handover to their long-term Account Manager.</li>
<li>Conduct personalized kick-off calls and training sessions to welcome sellers, set expectations, and explain Taager&rsquo;s ecosystem, tools, and processes.</li>
<li>Guide sellers through platform setup, catalog integration, and initial inventory listing.</li>
</ul></li><li><b>Seller Education &amp; Enablement:</b>
<ul><li>Develop and deliver clear training on using Taager&rsquo;s seller dashboard, understanding analytics, and navigating operational workflows (e.g., order fulfillment, returns).</li>
<li>Create and curate helpful resources, checklists, and tutorial videos to support self-service learning.</li>
</ul></li><li><b>Relationship Building &amp; Communication:</b>
<ul><li>Proactively communicate with new sellers via email, chat, and video calls, providing a white-glove experience.</li>
<li>Build trust and rapport, acting as a knowledgeable advisor to address questions and overcome initial hurdles.</li>
</ul></li><li><b>Process Optimization &amp; Insights:</b>
<ul><li>Track and report on key onboarding metrics (e.g., time to first sale, activation rate, initial NPS).</li>
<li>Identify bottlenecks in the onboarding funnel and collaborate with Product, Sales, and Account Management teams to streamline and improve the process.</li>
<li>Serve as the &quot;voice of the new seller,&quot; providing feedback to internal teams to enhance platform usability and support materials.</li>
</ul></li><li><b>Handover to Account Management:</b>
<ul><li>Ensure a smooth, warm handoff to the seller&rsquo;s dedicated Account Manager, providing comprehensive notes on the seller&rsquo;s business, potential, and any specific needs.</li>
</ul>
</li></ul><p><b>What will make you successful:</b></p><br>
<p></p>
<ul>
<li><div><ul><li>2-4 years of experience in <b>onboarding, customer success, account management, or training</b>, preferably in a B2B SaaS, e-commerce, or marketplace environment.</li>
<li>Proven track record of managing multiple clients/projects simultaneously with a high attention to detail.</li>
<li><b>Exceptional Communication:</b> Fluent in Arabic and English (written and spoken). Ability to explain complex processes simply and with patience.</li>
<li><b>Empathy &amp; Service Orientation:</b> A natural helper who enjoys teaching and empowering others.</li>
<li><b>Organizational Prowess:</b> Excellent project and time management skills. You thrive on creating order and ensuring nothing falls through the cracks.</li>
<li><b>Problem-Solving:</b> Ability to troubleshoot issues independently and collaborate with technical teams when needed.</li>
<li><b>Tech-Savvy:</b> Quick to learn new software platforms. Experience with CRM systems (e.g., Salesforce, HubSpot), project management tools, and e-commerce platforms is a plus.</li>
<li><b>Data-Driven:</b> Comfortable using data to guide decisions and measure success.</li></ul></div></li></ul></div><p></p>

Onboarding Specialist - Egypt

HR Professional

<p>We are seeking a results-driven <b>Business Development Manager</b> to lead business growth, drive sales, and expand market presence for our majorly <b>SaaS based product</b> &amp; <b>Services base . </b></p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement sales strategies to meet revenue targets</li><li>Build and maintain strategic partnerships to support business growth</li><li>Lead client onboarding and coordinate with internal teams for smooth execution</li><li>Conduct competitive analysis to strengthen product positioning</li><li>Manage end-to-end business development for SaaS products</li><li>Provide leadership and strategic direction to achieve organizational objectives</li><li>Generate leads and drive marketing initiatives to acquire new clients</li></ul><p><b>Qualifications:</b></p><ul><li>MBA or equivalent with <b>7-10 years</b> of experience in <b>SaaS &amp; services.</b>.</li><li>Strong leadership, strategic selling, and partnership management skills.</li></ul><p>Pay: Rs1.00 - Rs2.00 per month</p><p>Application Question(s):</p><ul><li>How much experience do you have as Business Development Manager?</li><li>Do you have experienced in SaaS base Product?</li><li>What is your current &amp; expected salary?</li><li>Are you comfortable with the on-site job (Defence road near University of Lahore/ bhobtiyan chowk)?</li></ul><p>Work Location: In person</p>

Sr. Business Development Manager (SaaS Specialist)

DFW International Airport

<div><p><b>Job Overview</b></p><p></p><div><div><p>
Under the general guidance of the Senior Manager, Talent Acquisition, manages and directs the operational infrastructure of the Talent Acquisition function. Oversees recruiting technology governance, automation initiatives, and process optimization to ensure an efficient, compliant, technology-enabled recruiting operation and onboarding operations. Performs professional-level work in the administration, configuration, and enhancement of talent acquisition systems and processes. Responsible for managing the functional capabilities of recruiting platforms, driving automation and AI utilization, and leading continuous improvement efforts that enhance recruiter capacity and candidate experience.</p></div><p></p><div><p><b><br>
What you will be doing:</b></p></div><p></p><ul><li><p>
Manages ATS, CRM, and Career Site platform functionality, automation buildout, campaign development, talent pool architecture, chatbot configuration, and optimization of system capabilities in alignment with Talent Acquisition strategy.</p></li></ul></div><div><div><ul><li><p>
Oversees Workday Recruiting Governance including recruiting workflow configuration, requisition lifecycle management, stage architecture, and process optimization in partnership with HRIS and TS to ensure operational efficiency and compliance.</p></li></ul></div><div><ul><li><p>
Leads AI-driven automation initiatives, including rediscovery campaigns, evergreen pipelines, skill-based matching strategies, and candidate engagement workflows to enhance recruiter efficiency and proactive pipelining.</p></li></ul></div><div><ul><li><p>
Manages the Career Site Content Management System (CMS), ensuring usability, branding alignment, and optimized candidate conversion performance.</p></li></ul></div><div><ul><li><p>
Oversees system integrations between recruiting platforms and related HCM systems to ensure data accuracy, workflow continuity, and operational reliability.</p></li></ul></div><div><ul><li><p>
Identifies process inefficiencies and implements continuous improvement initiatives across recruiting and onboarding workflows.</p></li></ul></div><div><ul><li><p>
Establishes and monitors service level agreements (SLAs) and operational performance standards to ensure accountability, efficiency, and service excellence.</p></li></ul></div><div><ul><li><p>
Manages and directs the day-to-day activities of the Onboarding Specialists, ensuring quality, timeliness, and compliance throughout the offer-to-start lifecycle.</p></li></ul></div><div><ul><li><p>
Develops, coaches, and monitors the performance of onboarding staff, providing training on systems, processes, and service expectations.</p></li></ul></div><div><ul><li><p>
Oversees the end-to-end onboarding process to ensure data integrity, regulatory compliance, and a consistent candidate experience while ensuring compliance with federal, state, and local employment laws, regulations, and Board policies.</p></li></ul></div><div><ul><li><p>
Partners with HRIS, TS, and internal stakeholders to support system enhancements, upgrades, integrations, and strategic technology initiatives aligned with Talent Acquisition goals.</p></li></ul></div><div><ul><li><p>
May occasionally manage a limited requisition workload to support recruiting operations during periods of high demand or operational need.</p></li></ul></div><p></p><div><p><b><br>
What you will need:</b></p></div><p></p><ul><li><p>
Bachelor&rsquo;s degree in HR, Business, Information Systems, or related field.</p></li><li><p>
Three (3) years of experience in talent acquisition operations, enablement, or recruiting technology.</p></li></ul><p></p><p><b>
Required Knowledge, Skills and Abilities:</b></p><p></p><div><ul><li><p>
Experience with Recruiting CRM and Career Site Management platforms.</p></li></ul></div><div><ul><li><p>
Knowledge of recruiting operations, workflow governance, and process optimization.</p></li></ul></div></div><div><div><ul><li><p>
Knowledge of federal, state, and local employment laws and compliance requirements.</p></li></ul></div><div><ul><li><p>
Knowledge of Phenom CRM automation, campaign management, talent pools, chatbot configuration, and CMS capabilities.</p></li></ul></div><div><ul><li><p>
Knowledge of Workday Recruiting functionality, requisition lifecycle management, and workflow configuration.</p></li></ul></div><div><ul><li><p>
Knowledge of automation tools and AI-driven recruiting technologies.</p></li></ul></div><div><ul><li><p>
Strong project management and analytical skills.</p></li></ul></div><div><ul><li><p>
Ability to communicate effectively across all organizational levels.</p></li></ul></div><p></p><div><p><b>
Desirable:</b></p></div><p></p><div><ul><li><p>
Experience with Phenom Talent Intelligence platform.</p></li></ul></div><div><ul><li><p>
Experience implementing recruiting automation or AI-driven initiatives.</p></li></ul></div><div><ul><li><p>
SHRM-CP/SHRM-SCP or PHR/SPHR certification.</p></li></ul></div><div><ul><li><p>
Supervisory or team lead experience.</p></li></ul></div><p></p><div><p><b><br>
Effort:</b></p></div><p></p><ul><li><p>
Works primarily in an office environment.</p></li></ul><div><ul><li><p>
May sit or stand for prolonged periods of time.</p></li></ul></div><div><ul><li><p>
Uses near-visual acuity in reading written documents and statistical data.</p></li></ul></div><div><ul><li><p>
Uses reasoning in problem solving and system configuration.</p></li></ul></div><div><ul><li><p>
Exchanges information by telephone, computer, in writing, and in person.</p></li></ul></div></div><div><div><ul><li><p>
Uses keyboard devices and computer monitors.</p></li></ul></div><div><ul><li><p>
Drives to locations on and off Airport property as required.</p></li></ul></div></div><p></p><p><b>
About Us</b></p><p></p><p>
We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.</p><p>
Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.</p><p>
Bring your talents to DFW. Live and work with purpose.</p></div>

Assistant Manager, Talent Acquisition Operations

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