onboarding specialist

Chapter One

About Us: We&rsquo;re looking for a sharp, energetic Onboarding Specialist to help new clients and employees get started smoothly. You&rsquo;ll be the first impression for our company, so a friendly, professional, and engaging communication style is key. If you&rsquo;re smart, detail-oriented, and have a knack for sales and relationship-building, this role is perfect for you. Key Responsibilities:<ul><li>Welcome and guide new clients/employees through the onboarding process.</li><li>Communicate clearly and confidently in English, preferably with a natural American accent.</li><li>Provide detailed explanations of products, services, or processes to ensure full understanding.</li><li>Identify client needs and use persuasive communication to encourage adoption of products/services.</li><li>Collaborate with internal teams to ensure a seamless onboarding experience.</li><li>Maintain accurate records of onboarding activities, follow-ups, and client feedback.</li><li>Proactively solve problems and answer questions in a friendly, knowledgeable manner.</li></ul>Qualifications:<ul><li>Exceptional verbal and written English communication skills.</li><li>Confident, articulate, and comfortable speaking with a friendly American accent.</li><li>Smart, quick learner with strong attention to detail.</li><li>Basic sales skills with the ability to influence and persuade.</li><li>Strong interpersonal skills; able to build rapport quickly.</li><li>Comfortable working independently and as part of a team.</li><li>Experience in customer service, client success, or sales is a plus.</li></ul>What We Offer:<ul><li>A dynamic, supportive work environment.</li><li>Opportunities for growth and development.</li><li>Competitive salary and performance incentives.</li><li>The chance to make a real impact on client experience and company success.</li></ul>Job Type: Full-timePay: From E&pound;290.17 per hourExperience:<ul><li>sales: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Expected Start Date: 31/08/2025

Onboarding Specialist

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 Roles &amp; Responsibilities
 
 
 Onboarding specialists are accountable for delivering content that helps our employees develop their skills and knowledge. Your goal is to conduct informative training sessions, help new team members navigate their onboarding schedule, &amp; contribute to the growth of the onboarding program.
 
 
 The Instructional Designer/Facilitator, Onboarding role is a lead role on the onboarding facilitation team that reports to the Sales Onboarding Program Manager. You will specialize in not only delivering training content to new team members but also responding to requests from stakeholders &amp; leading initiatives to keep the program&rsquo;s curriculum relevant &amp; engaging.
 
 
 Ideally, you&rsquo;ve had experience working in or helped develop an onboarding program that delivered value to new team members from the time they accepted their offer all the way through to hitting their first quota.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver training to predominately entry to mid-level front-line CS &amp; Sales staff
 </li>
 <li>
 Support multiple classes of new team members from their initial onboarding through their ramp period
 </li>
 <li>
 Coach new team members on sales strategy &amp; process adherence as they advance through the early stages of their on-the-job experience
 </li>
 <li>
 Conduct exercises and activities that enhance the learning process
 </li>
 <li>
 Source and/or create Enablement content including but not limited to:
 </li>
 <ul>
 <li>
 Structured slide decks
 </li>
 <li>
 Internal Product and other &ldquo;One Pagers&rdquo;
 </li>
 <li>
 Videos (including voice over and/or webinar-style/screenshare)
 </li>
 <li>
 eLearning experiences
 </li>
 <li>
 Email Templates
 </li>
 <li>
 Talking Points/Scripts
 </li>
 <li>
 Role Plays
 </li>
 <li>
 Facilitator Guides
 </li>
 <li>
 Sales Playbooks (SOPs not included, they are out of Enablement scope)
 </li>
 </ul>
 <li>
 Schedule training sessions
 </li>
 <li>
 Intake facilitator requests &amp; align with the Sales Onboarding Program Manager on strategy for launching new onboarding initiatives
 
 </li>
 </ul>
 
 Experience And Skills
 
 
 
 <ul>
 <li>
 2+ years building content and facilitating training across a multi-site sales organization
 </li>
 <li>
 2+ years of progressive responsibility in Enablement, L&amp;D or Training roles in a high growth, B2B, SaaS organization
 </li>
 <li>
 Experience in either expanding or working within an onboarding program that delivered value to new team members through their ramp period
 </li>
 <li>
 Exceptional communication (both verbally and in writing), presentation, and interpersonal skills
 </li>
 <li>
 Bachelor&rsquo;s Degree in related fields.
 </li>
 <li>
 Solid knowledge of the latest corporate training techniques.
 </li>
 <li>
 Excellent time management and organizational skills.
 </li>
 <li>
 Ability to build relationships and promote a work environment focused on team development and constant coaching
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Farnek Services LLC

<div><div>FARNEK, a leading facilities management company in the UAE, is looking for an HR Onboarding Specialist to manage the onboarding and mobilization of blue-collar staff. The role ensures that new employees are smoothly integrated into the company and deployed to sites on time, while complying with UAE labor laws and FARNEKs standards.

Key Responsibilities:

Manage the end-to-end onboarding process for blue-collar employees, including documentation, visa/medical coordination, contract issuance, Payroll and deployment.

Conduct induction and orientation sessions covering company policies, health &amp; safety guidelines, and job expectations.

Liaise with recruitment, PRO, and operations teams to ensure timely staff mobilization to project sites.

Maintain accurate employee records on HR systems and ensure compliance with UAE labor law and company procedures.

Prepare and share onboarding reports and trackers with HR management.

Act as the first point of contact for new employees, ensuring a positive onboarding experience.

Support continuous improvement of onboarding and mobilization processes.

Qualifications &amp; Skills:

Bachelors degree in Human Resources, Business Administration, or related field.

Knowledge of UAE labor laws and visa processing for blue-collar workforce is an advantage.

Strong organizational and coordination skills with attention to detail.

Excellent communication skills in English (knowledge of Hindi/Urdu or other regional languages is an advantage).

Proficiency in MS Office and HR software.

Key Competencies:

Strong coordination &amp; multitasking ability.

Cultural awareness and adaptability to a diverse workforce.

Ability to work under pressure and meet deadlines.

Proactive problem-solving approach.

</div> <h5 class="jobSectionHeader">Required Skills:
</h5><div>Onboarding</div></div>

HR Onboarding Specialist

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 The Onboarding Specialist is a pivotal role responsible for creating an exceptional and seamless new hire experience. You will be the champion of our onboarding process, from the moment an offer is accepted through the completion of the initial 90-day integration period.
 
 
 This role requires a blend of detailed coordination, engaging facilitation, and a genuine desire to help new employees successfully transition into our company culture. You are the face of the company for our newest team members and will play a critical part in their long-term success and engagement.
 
 
 
 What You'll Do
 
 
 
 
 New Hire Orientation (NHO) Coordination &amp; Facilitation:
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for new hires, answering questions and providing necessary information prior to their start date.
 </li>
 <li>
 Schedule and coordinate all aspects of our weekly New Hire Orientation sessions.
 </li>
 <li>
 Prepare and maintain all orientation materials, including welcome kits, presentations, handbooks, and digital resources.
 </li>
 <li>
 Act as a co-facilitator to deliver up to 20%-40% of new hire orientation sessions covering company history, culture, values, and an overview of our benefits and key policies.
 </li>
 <li>
 Coordinate with presenters from other departments (IT, Security, Department Heads) to ensure a smooth and cohesive orientation agenda.
 
 
 </li>
 </ul>
 
 Onboarding Process Management
 
 
 
 <ul>
 <li>
 Manage the end-to-end onboarding workflow, ensuring all logistical tasks are completed accurately and on time.
 </li>
 <li>
 Initiate and monitor pre-employment processes, including background checks and paperwork.
 </li>
 <li>
 Ensure accurate and timely completion of all new hire paperwork, including Form I-9 verification and E-Verify processing, maintaining strict compliance standards.
 </li>
 <li>
 Partner with hiring managers to ensure they are equipped with the tools and resources to provide a structured role-specific onboarding experience for their new hire.
 </li>
 <li>
 Administer our 30, 60, and 90-day check-in surveys, gathering feedback to continuously improve the onboarding journey.
 
 
 </li>
 </ul>
 
 Systems &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Enter and maintain accurate new hire data in our Human Resources Information System (HRIS).
 </li>
 <li>
 Manage and update content on our internal onboarding portal and/or Learning Management System (LMS).
 </li>
 <li>
 Conduct regular audits of onboarding processes and new hire files to ensure data integrity and compliance.
 
 
 </li>
 </ul>
 
 Program Enhancement
 
 
 
 <ul>
 <li>
 Act as a subject matter expert on onboarding best practices.
 </li>
 <li>
 Analyze feedback from new hires and stakeholders to identify areas for improvement within the orientation and onboarding programs.
 </li>
 <li>
 Propose and implement new initiatives to enhance the new hire experience and foster a sense of belonging.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 1-2 years of experience in Human Resources, Learning &amp; Development, Talent Management or administrative coordination roles.
 </li>
 <li>
 1+ years directly focused on employee onboarding programs is highly desirable.
 </li>
 <li>
 Ability to present information clearly and confidently to groups.
 </li>
 <li>
 Exceptional organizational skills and an impeccable eye for detail.
 </li>
 <li>
 Outstanding communication skills, both written and verbal.
 </li>
 <li>
 A warm, welcoming, and professional demeanor.
 </li>
 <li>
 Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
 </li>
 <li>
 Proficiency in Google Workspace.
 </li>
 <li>
 High degree of integrity and the ability to handle confidential information with discretion.
 
 
 </li>
 </ul>
 
 Bonus Points
 
 
 
 <ul>
 <li>
 Associate's degree in Human Resources, Communications, Business Administration, or a related field.
 </li>
 <li>
 Experience with HRIS (e.g., Workday, BambooHR, ADP) and/or Learning Management Systems (Seismic Learning).
 </li>
 <li>
 Familiarity with Form I-9 and E-Verify compliance procedures.
 </li>
 <li>
 Experience facilitating training or delivering presentations in a professional setting.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Onboarding Specialist (HR)

Keeta

<div>
 
 
 About us
 
 
 
 
 
 
 
 Keeta
 
 is an independent brand under
 
 Meituan
 
 , the world&rsquo;s largest tech-driven retail company. We specialize in food and consumer product delivery services across international markets, guided by our mission:
 
 "We help people eat better, live better."
 
 
 
 
 
 
 Following our successful launch in
 
 Hong Kong in 2023
 
 and full market entry into
 
 Saudi Arabia
 
 , we are now expanding into the
 
 UAE, Kuwait, and Qatar
 
 as part of our continued global growth.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The onboarding Specialist will play a key role in managing the merchant self-entry and referral process, ensuring smooth onboarding, stable order flow, and high-quality supply. This role requires strong communication skills, attention to detail, and the ability to collaborate effectively with cross-functional teams to drive business growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage the process of
 
 merchant self-entry and referral
 
 , including contacting merchants and guiding them through the onboarding process.
 </li>
 <li>
 Allocate self-entry stores in line with established rules to ensure
 
 stable and sustainable sales orders
 
 .
 </li>
 <li>
 Conduct
 
 supply quality inspections
 
 of newly onboarded merchants and support the sales team in implementing necessary improvements.
 </li>
 <li>
 Address and resolve
 
 operational issues
 
 related to merchant settlement and ensure a smooth operational experience.
 </li>
 <li>
 Collaborate with the sales and operations teams to continuously
 
 enhance merchant satisfaction
 
 and process efficiency.
 </li>
 </ul>
 
 
 Job Requirements
 
 
 <ul>
 <li>
 Highly responsible, results-driven, and committed to achieving targets.
 </li>
 <li>
 Strong learning agility with the ability to quickly acquire new skills and adapt to evolving business needs.
 </li>
 <li>
 Excellent
 
 team player
 
 with outstanding communication skills, able to support colleagues and contribute to overall team effectiveness.
 </li>
 <li>
 Fluency in
 
 English and Arabic
 
 (listening, speaking, reading, and writing).
 </li>
 </ul>
 
 
 Position Highlights
 
 
 <ul>
 <li>
 Be part of the
 
 rapid growth
 
 of Meituan&rsquo;s global delivery business.
 </li>
 <li>
 Collaborate with a
 
 diverse, international team
 
 and gain global exposure.
 </li>
 <li>
 Develop skills in a fast-paced, innovative environment with excellent opportunities for
 
 career growth and development
 
 .
 </li>
 <li>
 Work within a
 
 respectful, hardworking, and fun team culture
 
 that values overcoming challenges together.
 </li>
 </ul>
 
 
 
 
 At
 
 Keeta
 
 , we foster an innovative and collaborative environment that values creativity and teamwork. We embrace a rich diversity of cultures and perspectives, empowering you to make an impact.
 
 
 
 
 
 
 Join us and be part of this dynamic community that is redefining the food delivery experience!
 
 
 
 
</div>

Merchant Onboarding Specialist

Aventus

<div>
 
 
 Title: Manager, Client Onboarding (Private Banking) &ndash; UAE National Preferred
 
 
 
 
 Location: Dubai
 
 
 
 
 
 
 
 About the Client
 
 
 
 Our client, a leading international bank, is seeking a Manager, Client Onboarding (Private Banking) to oversee client onboarding and due diligence processes. The role involves reviewing high-net-worth and corporate client accounts, advising front-office teams on risk and compliance requirements, and ensuring adherence to AML, CDD, and regulatory standards across the business.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Review client onboarding and maintenance files to confirm compliance with internal CDD standards, including validation of static data and source of wealth.
 </li>
 <li>
 Identify and assess risks such as sanctions exposure, adverse media, or tax concerns, escalating higher-risk cases in line with governance requirements.
 </li>
 <li>
 Advise front-office teams on additional due diligence checks and ensure adherence to internal policies, local laws, and regulatory obligations.
 </li>
 <li>
 Provide final recommendations on account approvals while meeting agreed turnaround times and quality expectations.
 </li>
 <li>
 Train and support relationship managers to enhance documentation quality, streamline onboarding packs, and strengthen compliance awareness.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong knowledge of AML, CDD, and regulatory requirements applicable to private banking and financial services.
 </li>
 <li>
 Proven experience in KYC and client onboarding processes, including account opening, periodic reviews, and high-risk case handling.
 </li>
 <li>
 Professional certification in compliance or financial crime prevention (e.g., CAMS or equivalent).
 </li>
 <li>
 Proficiency with MS Office tools for documentation, reporting, and workflow management.
 </li>
 <li>
 Excellent communication, attention to detail, and integrity, with the ability to balance regulatory demands and business priorities.
 </li>
 </ul>
 
 
</div>

Pavago

Job Title: Client Onboarding Specialist
 Position Type: Full-Time, Remote
 Working Hours: US Hours
 
About Pavago: 
At Pavago, we’re currently hiring on behalf of one of our clients for a Client Onboarding Specialist role focused on HubSpot strategy, client communication, and implementation oversight. This is a dynamic, client-facing role ideal for someone who thrives at the intersection of business strategy, digital systems, and relationship management.
 
Responsibilities: 
Client Onboarding & Strategy Development
 <ul>
<li>Participate in sales calls as a solution engineer to demonstrate HubSpot capabilities and map tailored solutions for prospects</li>
<li>Create strategic HubSpot implementation plans based on client goals, personas, and buyer journeys</li>
<li>Serve as the lead point of contact for assigned client projects, ensuring clarity and alignment from pre-sale to execution</li>
</ul>
Project Management & Execution
 <ul>
<li>Ensure project deliverables are completed on time, within budget, and to the highest standard</li>
<li>Assign tasks in Teamwork (project management system) and manage cross-functional collaboration</li>
<li>Support internal implementation team with clear documentation, updates, and strategic input</li>
<li>Oversee execution of your own client-related deliverables when applicable</li>
</ul>
Client Communication & Reporting
 <ul>
<li>Hold recurring progress meetings with clients to review performance, field questions, and discuss strategic direction</li>
<li>Clearly communicate client feedback, needs, and insights to appropriate internal stakeholders</li>
<li>Analyze project results and suggest actionable next steps for continuous improvement</li>
<li>Assist with the creation of monthly reports for all company clients</li>
</ul>
What Makes You a Perfect Fit: 
<ul>
<li>You have a strong understanding of HubSpot and know how to translate complex needs into effective strategies</li>
<li>You’re confident in leading conversations with clients and cross-functional teams</li>
<li>You think strategically and act tactically balancing big-picture goals with day-to-day deliverables</li>
<li>You’re organized, dependable, and can handle multiple projects simultaneously</li>
<li>You communicate with clarity, professionalism, and empathy</li>
</ul>
Required Experience & Skills: 
<ul>
<li>Strong working knowledge of HubSpot (Sales, Marketing, or Service Hub experience preferred)</li>
<li>Previous experience in client success, project management, or digital strategy roles</li>
<li>Ability to translate marketing and business objectives into structured project plans</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to manage multiple deadlines and maintain attention to detail</li>
<li>High degree of professionalism and interpersonal skills when working with clients and internal teams</li>
<li>Willingness to continuously learn and maintain HubSpot certifications</li>
<li>Familiarity with Teamwork, Asana, Trello, or other project management tools is a plus</li>
</ul>
What Does a Typical Day Look Like?
 You’ll start your day by reviewing current project statuses, client feedback, and task assignments in Teamwork. Then, you may jump on a sales call to support a demo or help map a solution. Throughout the day, you’ll check in with clients, monitor project timelines, document strategy updates, and analyze HubSpot data to drive performance reviews. You'll collaborate with internal teams to ensure delivery and close out the day by preparing meeting notes, planning reports, or flagging blockers for follow-up.
 
Interview Process: 
<ul>
<li>Initial Phone Interview: Get to know your background and experience</li>
<li>Final Client Interview: Meet with the client to ensure cultural and strategic fit</li>
<li>Reference & Background Checks</li>
</ul>
Ready to Apply?
 If you’re a detail-oriented project leader with strong communication skills and a passion for helping clients succeed using HubSpot, we’d love to hear from you. Apply now to join a collaborative, fast-paced team focused on delivering real results.

Client Onboarding Specialist

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