oncology patient navigator

Onco360

<div><div>Onco360 is a unique Oncology Pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Pharmacy in <b>Louisville, KY </b>has a need for a Oncology Nurse Navigator to join our growing team! The hours for this position will be 8:30-5<b> CST M-F. This position is remote but you must live within commutable distance to our pharmacy location in Louisville, KY.</b></div>
<div></div><div><b>Starting salary of $72K and above</b></div>
<div></div><div>The Oncology Nurse Navigator is a nursing professional who specializes in caring for people with cancer. This position will provide professional services to Oncology patients in a manner that maximizes quality and patient safety. This position is responsible for helping to coordinate the many aspects of care throughout the patient&rsquo;s cancer treatment. They will manage and counsel patients and follow set policies and procedures that are established for Onco360 pharmacies.</div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul><div><b>Oncology Nurse Navigator Position Responsibilities:</b></div>
<ul><li>Communicate with patients helping them understand the disease, treatment plan and possible side effects.</li>
<li>Provides medication therapy management.</li>
<li>Assist health care providers and patients, greeting them by phone, answering questions and requests.</li>
 <li>Review medical and health history of patients.</li>
<li>Communicates with patients and physician&rsquo;s office staff.</li>
<li>Complies with professional practice and patient confidentiality laws.</li>
<li>Document any adverse drug reactions according to manufacturer guidelines.</li>
<li>Informs pharmacy manager of medication errors.</li>
<li>Documents all communication with physicians, or other healthcare providers.</li>
<li>Follow up with patients and providers to monitor progress towards meeting drug treatment goals.</li>
</ul><div><b>Oncology Nurse Navigator Position Qualifications:</b></div>
<div></div><div>Education/Learning Experience</div>
<ul><li>Required: Bachelors of Science in Nursing</li>
<li>Desired: 1+ years&rsquo; experience in oncology</li>
</ul> <div>Work Experience</div>
<ul><li>Required: 1+ years in a healthcare setting</li>
<li>Desired: 1+ years in specialty pharmacy setting</li>
</ul><div>Skills/Knowledge</div>
<ul><li>Required: compassion, good communication skills, critical thinking, adaptability, attention to detail</li>
<li>Desired: clinical and/or case management experience</li>
</ul><div>Licenses/Certifications</div>
<ul><li>Required: Current license as registered nurse</li>
<li>Desired: ONCC or ONS certification</li>
</ul><div>Behavior Competencies</div>
<ul><li>Required: compassionate, outgoing and energetic attitude, multi-tasking ability, good listening skills</li></ul></div>

Oncology Nurse Navigator

TriStar Health

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Nurse NavigatorTriStar Centennial Medical Center</p><p><b>
This position is an on-site position in the Nashville, TN area at Centennial Medical Center. This position focuses on Thoracic Lung Oncology patients</b><b>.</b></p><p><b>
Schedule: Monday-Friday Day Shift</b></p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>Colleague recognition program<br>
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b><br>
</p><p>We are seeking a Nurse Navigator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><h6 class="jobSectionHeader"><b>
What qualifications you will need:</b></h6><p></p><p>
As a Nurse Navigator, you will function as a member of the multidisciplinary team and serve as an advocate and educator for patients with all types of medical conditions. You will be responsible for supporting patients through complex healthcare environments for the optimization of care and outcomes. You will facilitate patient follow-up through coaching, information transfer, and communication to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. You will also guide patients and families through the healthcare system by assisting with access issues to expedite the timeliness of care and treatment. You will achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting in resolving barriers, providing education, and connecting with community resources. You will also assume responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. You are responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division, and facility goals (growth, quality, practice guidelines, etc).
</p><p><b>What you will do in this role:</b></p><p></p><ul><li>
Serves as a patient advocate
</li><li>Assesses the patient&rsquo;s medical and psychosocial needs as they pertain to their primary medical or surgical condition for navigation
</li><li>Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions
</li><li>Identifies health disparities and assists in the removal of these disparities
</li><li>Provides appropriate education, outreach, and support to patients and families. Ensures the patient is empowered to manage his/her healthcare needs
</li><li>Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway
</li><li>Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technological advances
</li><li>Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work
</li><li>Streamlines process for patients by assisting with appointment scheduling in a compliant manner
</li><li>Ensures the organization of appointments and explains the sequence of treatments</li><li>
Ensures smooth transitions between care modalities, facilities, and providers
</li><li>Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance
</li><li>Reinforces patient-specific teaching as defined by the patient&rsquo;s provider
</li><li>Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider
</li><li>Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by the navigation program
</li><li>Ensures appropriate patient data is available, including assessment and documentation
</li><li>Educates the patient and family regarding planned procedures, medications, and treatments</li></ul><p></p><p><b>
What you will need in this role:</b></p><p></p><ul><li>
1-3 years of experience in Nursing &ndash; Required
</li><li>3+ years of experience as a Nurse Navigator and/or patient educator in service line &ndash; Preferred
</li></ul><p></p><p><b>Education</b></p><p></p><ul><li>
Associate&rsquo;s Degree in Nursing required</li><li>
Bachelor&rsquo;s Degree in Nursing preferred</li></ul><p></p><p><b>
Licenses and Certifications</b></p><p></p><ul><li>
Basic Cardiac Life Support (preferred if remote position) &ndash; Required</li><li>
Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. &ndash; Required</li></ul><p>
</p><p></p><p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder<br>
</p><p>If you find this opportunity compelling, we encourage you to apply for our Nurse Navigator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. <b>We are interviewing - apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p><p></p><p><i><br>
PAR-AFHP</i></p></div><p></p>

Thoracic Lung Oncology Nurse Navigator

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-4082</div></div><br>
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Nursing</div></div><br>
<div><div>Employment Type:</div><div>
Full time</div></div><br>
<div><div>Work Location:</div><div>
Hybrid: 2-3 days onsite/week</div></div><br>
<div></div><div><div>Salary/Pay Rate:</div><div>
$42.65 - $105.81 per hour</div>
</div></div><p><b>Overview</b></p>
<p></p><div><div>The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating.<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><p><b><br>
Primary Duties and Responsibilities:</b></p><p>
1. Participates in day-to-day operations of the program including patient education and call triage<br>
2. Participates in program evaluation and development of strategic goals consistent with DFCI&rsquo;s mission and professional values.<br>
3. Participates in the QA/QI projects for the program.<br>
4. Supports the research activities of the program.<br>
5. Exhibits professional commitment through individual integrity, honesty and accountability to self and others<br>
6. Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues.<br>
<br>
A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation.<br>
1. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers.<br>
2. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care.<br>
3. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory.<br>
4. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes.<br>
5. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes.<br>
6. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers.<br>
7. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community.<br>
8. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program.<br>
9. Functions as the primary nursing contact for care delivered within the physician practice setting.<br>
10. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective.<br>
11. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary.<br>
12. Works collaboratively and functions as an effective member of the health care team.<br>
13. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.<br>
14. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards.<br>
15. Provides care based on age-specific needs of the patient.<br>
16. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.<br>
17. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role.<br>
18. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.<br>
<br>
B. Professional Development:<br>
1. Identifies areas for professional growth.<br>
2. Formulates professional goals, objectives and methods for accomplishing these.<br>
3. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee.<br>
4. Supports research activities within the Nursing and Patient Care Services and the Institute.<br>
5. Meets all annual evaluation requirements and competencies within the established time period.<br>
6. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public.<br>
7. Pursues active membership in local and national professional organizations.<br>
8. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring.</p><p><b>
Knowledge, Skills and Abilities:</b></p><ul><li>Demonstrated ability to work as an effective member of an interdisciplinary team.</li><li>Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions.</li></ul><p><b>
Minimum Job Qualifications:</b></p><p>
Education: Associate degree, Nursing. Baccalaureate degree in Nursing strongly preferred. If Associate degree in Nursing, must complete BSN degree within 4 years. Experience: 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience<br>
preferred.</p><p><b>
License/Certification/Registration Required:</b></p><p>
Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required. AHA BLS required (AHA ACLS accepted as minimum requirement). Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).</p><p><b>
Supervisory Responsibilities:</b></p><p>
None</p><p><b>
Patient Contact:</b></p><p>
Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.</p><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$42.65 - $105.81</div></div></div><p></p>

Oncology Nurse Navigator: HM, Transplant & Cell Therapies Float

Larry Ham and Associates Physical Therapy

<p>Job Description</p><p>We are a small, patient-centered physical therapy clinic looking for a friendly, curious, and highly organized Patient Care Navigator to join our team for full time employment.</p><p>If you&rsquo;re someone who enjoys talking with people, learning new systems, and solving little puzzles along the way, this role might be for you. Our Patient Care Navigator helps patients schedule care, understand their insurance benefits, and feel welcomed from the moment they contact our clinic.</p><p>We are happy to train the right person who brings a positive attitude, curiosity, attention to detail, and a genuine interest in helping people.</p><p>Larry Ham Physical Therapy is a small team that values reliability, kindness with patients, and respectful communication with coworkers.</p><p>What You&rsquo;ll Do/A Day In The Life</p><ul><li>Greet patients and create a warm, organized, and calm clinic experience</li><li>Answer phone calls to schedule new and returning patient appointments</li><li>Help verify insurance benefits to allow patients understand their insurance benefits and coverage</li><li>Obtain and track insurance authorizations when needed so visits stay approved and uninterrupted</li><li>Maintain accurate patient records and communication</li><li>Work alongside therapists to keep the clinic organized and running smoothly</li></ul><p>What We&rsquo;re Looking For</p><ul><li>Friendly, professional communication skills</li><li>Naturally curious and eager to learn</li><li>Strong attention to detail and organization</li><li>Ability to multitask while staying calm with patients</li><li>Comfortable learning software and insurance systems</li><li>Reliable, punctual and team-oriented</li></ul><p>Bonus Skills</p><ul><li>Experience in a medical office or customer service role</li><li>Familiarity with insurance verification or healthcare scheduling</li><li>Interest in healthcare, rehabilitation, or physical therapy</li></ul><p>Why Join Our Clinic/Benefits</p><ul><li><i>Monthly Reimbursement </i>toward individual health insurance</li><li><i>Paid Time Off and Sick Leave</i></li><li><i>Retirement Plan Contribution</i></li><li><i>Paid Training and Skill Development </i>with the opportunity to learn insurance verification and small healthcare clinic operations</li><li><i>Supportive Small-Team Environment</i> where everyone works closely together</li><li><i>Predictable Clinic Schedule</i> - <i>In Person Work</i> - Currently Clinic is open Mon-Fri</li><li><i>Meaningful Work</i> helping patients recover and move better</li></ul><p>Pay: From $18.50 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Application Question(s):</p><ul><li>Describe a time you had to learn a new system or process quickly.</li><li>How do you stay organized when managing several tasks at once?</li><li>Tell us one small thing you think makes a patient feel welcomed in a healthcare office.</li><li>Please include one thing you're curious to learn about working in a physical therapy clinic.</li></ul><p>Work Location: In person</p>

Patient Care Navigator - Scheduling & Insurance Support

Beth Israel Lahey Health

Westwood, MA &bull; BILH Pharmacy &bull; Full-time &bull; Day
<br><div><p><b>When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.</b></p>
<p></p>
<p>The Patient Navigator supports the care of our patients in accessing and aintaining continuity with the healthcare team and assist patients in achieving their health care goals. Based on the current practice workflows and strategies, will develop practice improvement initiatives for ongoing quality improvement.</p>
<p></p>
<p><b>Job Description:</b></p>
<p>
Primary Responsibilities:</p>
<p></p>
<p>1. Performs direct outreach to patients to initiate patient engagement and enrollment with the clinic and perform introduction of the clinic,</p>
<p>
schedule initial appointment with clinician, and if necessary, follow-up assistance.</p>
<p>
2. Proactively contact patients to resolve and follow-up on potential barriers for appointment or program enrollment including reviewing</p>
<p>
patient records for enrollment requirements. Maintains and reviews KPI dashboards with program leadership on a recurring basis.</p>
<p>
3. Leverages Motivational Interviewing techniques or similar tools to engage patients and provides emotional support to patients throughout the care journey.</p>
<p>
4. Documents patient communication in the Electronic Medical Record (EMR) using encounter notes, in basket messages and MyChart and
</p><p>internal program management software.</p>
<p>
5. Verifies and updates patient insurance information when scheduling visits</p>
<p>
6. Provides general clerical support, this may include: filing, making appointments, photocopying, faxing, preparing and sending mail, making</p>
<p>
reminder phone calls, and maintaining contacts database</p>
<p>
7. Answers incoming calls to the clinic and escalates any patient issues to the appropriate team member</p>
<p>
8. Contributes to the workflow and process improvements and the development of new ideas that impact the program</p>
<p>
Required Qualifications:</p>
<p>
1. Education: High School Degree or GED. College level study a plus.</p>
<p>
2. Experience: No prior experience necessary. Prior customer service experience or patient care experience a plus.</p>
<p>
3. Skills, Knowledge and Abilities: Strong communication and interpersonal skills required. Ability to work in both a team environment and</p>
<p>
independently. Ability to think creatively and recommend solutions to problems. Experience working and building relationships with patients and care team members in a healthcare or community-based setting (preferred)</p>
<p>
4. Previous customer services experience (preferred).</p>
<p>
5. Completed motivational interview (MI) training (preferred).</p>
<p>
6. Ability to work in a multicultural diverse environment as a member of a health care team.</p>
<p>
7. Strong communication (oral and written), interpersonal, organizational, and record keeping skills.</p>
<p>
8. Ability to handle multiple tasks and responsibilities at the same time effectively. Ability to work independently and as part of a team.</p>
<p>
9. Ability to maintain confidentiality and sensitivity to cultural differences. Ability to understand basic medical terminology.</p>
<p>
10. Ability to be flexible and easily adapt to change. Familiar with Microsoft Office applications including Outlook, Teams, SharePoint, Excel,</p><br>
<p></p>
<p></p>
<p><b>Pay Range:
</b></p><p>$26.00 &ndash; $34.99</p>
<p>
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.</p>
<p></p>
<h2 class="jobSectionHeader"><b>As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer/Veterans/Disabled</b></h2></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Job details</b></h3>
<ul><li><div><b>Employment:</b> Full-time</div></li>
<li><div><b>Hours/Week:</b> 40</div></li>
<li><div><b>Shift:</b> Day</div></li>
<li><div><b>Category:</b> Pharmacy</div></li>
<li><div><b>Pay Range:</b> $26.00 - $34.99</div></li>
<li><div><b>FLSA:</b> Non-Exempt</div></li>
<li><div><b>Req ID:</b> JR94499</div></li></ul></div>

Patient Navigator – BILH Weight Management Program ( On-Site / Hybrid / Remote )

Trial Library

<div>
 Our mission is to improve health equity by expanding access to cancer precision medicine.
 <br/>
 <br/>
 <strong>
  About Trial Library
  <br/>
 </strong>
 Trial Library, Inc. is a venture-backed startup founded in 2022 focused on accelerating enrollment and retention to clinical trials with an AI-platform. Trial Library is a mission-driven health technology company dedicated to improving health equity in cancer care by expanding access to precision medicine through clinical trials. We work with community oncology sites, patients, and industry partners to ensure that clinical research is accessible, navigable, and inclusive.
 <br/>
 <br/>
 As an Ally Navigator, you'll be responsible for guiding patients with cancer and their caregivers through the process of learning about clinical trials as a potential treatment option, as well as the steps needed to participate in a therapeutic clinical trial at a study site. You will be the first touchpoint for patients, understanding how to best help and serve them during their most vulnerable time. To be successful in this role, you must have extensive knowledge of clinical research and the ability to communicate complex information effectively across various backgrounds and health literacy levels.
 <br/>
 <br/>
 <strong>
  Your Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as liaison between health systems, community providers, and patients
  </li>
  <li>
   Navigate patients through the clinical trial referral, screening, and enrollment process
  </li>
  <li>
   Provide individualized counseling on social determinants of health and assist patients with applying for and utilizing resources to overcome barriers to care
  </li>
  <li>
   Facilitate seamless handoff to clinical research sites and ensure transfer of relevant patient medical records
  </li>
  <li>
   Maintain short- and long-term follow-up with patients as needed
  </li>
  <li>
   Practice cultural humility when engaging with patients and families
  </li>
  <li>
   Respond promptly to inbound inquiries from Trial Library users, including patients, clinicians, and researchers
  </li>
  <li>
   Document and resolve issues that arise throughout the patient experience
  </li>
  <li>
   Contribute to and refine internal SOPs for Ally Navigation Services workflows
  </li>
  <li>
   Prepare and maintain weekly status reports on patient tracking, provider outreach, and other Ally Team Navigator activities
  </li>
  <li>
   Partner with Product, Engineering, and Operations to improve the patient experience and drive adoption of Trial Library through new features, workflows, and service lines
  </li>
  <li>
   Generate external-facing content for clinical trial education and resources
  </li>
  <li>
   Support a diverse, inclusive, equitable, and performance-oriented team culture
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Nursing degree or equivalent training (RN, LPN, or NP) required; active license not required
  </li>
  <li>
   Clinical experience in oncology, hematology, or a related cancer care setting required
  </li>
  <li>
   Experience in clinical research, patient navigation, or patient advocacy
  </li>
  <li>
   Strong organizational, communication, and interpersonal skills
  </li>
  <li>
   Empathetic approach with ability to provide emotional support during high-stress situations
  </li>
  <li>
   Ability to multitask in a fast-paced environment and prioritize based on importance and urgency
  </li>
  <li>
   Ability to collect and analyze data from multiple internal and external sources
  </li>
  <li>
   Comfortable working across diverse stakeholder groups with varying functional priorities
  </li>
  <li>
   Flexibility and adaptability in response to evolving patient and clinician needs
  </li>
  <li>
   Multilingual (preferred)
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our Core Values
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Ally is our favorite moniker
  </li>
  <li>
   The most inclusive approach is worth the work
  </li>
  <li>
   Celebrate measurable improvements in equity outcomes
  </li>
  <li>
   Fearless advocates for belonging
  </li>
  <li>
   Incentives matter to stakeholders choosing our products
  </li>
  <li>
   Taking initiative is actually giving
  </li>
  <li>
   We are accountable for the experience of patients and providers
  </li>
  <li>
   Empathy and humility are the real dynamic duo
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Trial Library, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 <br/>
 <br/>
 <strong>
  Compensation &amp; On-Site Requirement
  <br/>
 </strong>
 This is a hybrid role based in the San Francisco, CA, with a requirement of three days per week in the office. The salary range for this position is
 <strong>
  $66,600-$83,250
 </strong>
 per year and reflects a good faith estimate of base pay for candidates working in this location. Final compensation will be based on experience, skills, and qualifications.
</div>


Ally Navigator

Sutter Health

We are so glad you are interested in joining Sutter Health!
<br><br>
<b>Organization:</b><br>
SPMF-Sutter Pacific Medical Foundation - South
<br><br>
<b>Position Overview:</b><br>
A professional registered nurse (RN) who offers individualized assistance to patients, families and caregivers to help overcome health care system barriers. Enhances the patient experience and improves the clinical outcome for patients by providing a seamless navigation process throughout the continuum of care. Responsible for collaborating with physicians and members of the interdisciplinary teams to triage, coordinate, and consistently manage patient care by educating the patient and serving as a point of contact for patients and families. Participates in strategic initiatives within the clinical program or service line to include developing, implementing and monitoring navigation activities and sustainability, facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients' communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions. Works for and promotes positive outcomes for patients, providers and the Sutter health care system.
<br><br>
<b>Job Description:</b><br>
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
<br><br>
<b>JOB ACCOUNTABILITIES:</b><br>
Coordinates patient care through the point(s) of continuum specified by assisting with timely access to care, coordinating/facilitating appointments and services, and accompanying patients to appointments as needed.
<br><ul>
<li>Facilitates timely coordination of appointments/services</li>
<li>Meets with patient by phone or in person “within designated time” following “designated event” and follows patient per facility-specific guidelines</li>
<li>May include meeting with the patient in both acute and non-acute Sutter Health locations. Coordinates appointments, if applicable, for diagnostic testing, services, and with providers to ensure timely delivery of diagnostic and treatment services. May include accompanying patients to appointments (particularly if there are multiple barriers to care) and/or, providing clarification and literacy-level appropriate education related to the visit.</li>
<li>Provides care coordination, symptom management support, guidance, education and advocacy across care settings.</li>
<li>Discusses physician visits with patients and families and answers questions</li>
<li>Provides and reinforces education re: treatment, care plan, symptom management, and survivorship concerns</li>
<li>Facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients’ communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions.</li>
<li>Empowers patients with education and knowledge to help improve patient outcomes and satisfaction</li>
</ul>
Assesses patients’ current and future needs, provides patient access to resources (internal and external), facilitates patient needs assessments, including distress screenings and acuity scales; coordinates/facilitates appropriate referrals.
<br><ul>
<li>Assesses for and identifies patient/family needs and matches unmet needs to appropriate resources during care continuum, based on clinical guidelines and evidence based practices.</li>
<li>Assesses for and works to mitigate barriers to care. Assists patients with access concerns (for screening, diagnosis, and/or treatment, as appropriate) and assists with paperwork as needed</li>
<li>Makes referrals for services based on patient/family needs—i.e., education, finances, psychosocial, survivorship, transportation, child care, lodging.</li>
<li>Facilitates access to physicians and services.</li>
<li>Facilitates appropriate medical record availability at scheduled appointments as needed. vi. Facilitates language translation or interpretation services. vii. Facilitates financial assessment and referrals along with assisting with completing forms as needed.</li>
<li>Facilitates linkages to follow-up services</li>
<li>As appropriate, facilitates screening for and access to clinical trials, molecular testing and/or genetic counseling. Builds partnerships with local agencies and groups (e.g., referrals to other services and/or support groups)</li>
<li>Facilitates distress and acuity screening and makes appropriate referrals</li>
</ul>
Establishes and maintains close collaboration with providers and care team to communicate effectively ensuring seamless patient care and care coordination.
<br><ul>
<li>Communicates and collaborates with involved physicians and staff members to facilitate individualized patient care plans and communication between care disciplines</li>
<li>Maintains communication with patients, families, and health care providers to monitor patient satisfaction with the care experience</li>
<li>Ensures that navigator functions and activities remain within scope of defined role</li>
<li>Provides triage and support services (e.g., symptom management, emotional support, education, resource referral) for patients//families in collaboration with attending physicians and the care team</li>
</ul>
Tracks navigation program metrics and quality indicators, documents patient interactions and progression, and communicates navigation activities to physicians and the care team
<br><ul>
<li>Assists with tracking, documentation, and outcome reporting for navigation services</li>
<li>Assists with ongoing navigation program assessment and identification of process improvement opportunities</li>
<li>Assists with and/or attends meetings for Sutter Health accreditation endeavors.</li>
<li>Assists with annual accreditation requirements related to navigation and as directed by administration.</li>
</ul>
Actively participates in multidisciplinary conference, assisting with preparing conference materials and providing patient follow-up as needed.
<br><ul>
<li>Actively participating in multidisciplinary care patient presentation and care planning</li>
<li>Assists with coordination of multidisciplinary conference(s) as needed</li>
<li>Assists with patient follow-up as needed</li>
<li>Assists with and/or attends conferences</li>
</ul>
Participates in community health promotion and awareness programs.
<br><ul>
<li>Conducts health promotion and awareness programs in community as appropriate</li>
<li>Attends community health fairs and screenings; provides community education presentations as appropriate</li>
<li>Facilitates/attends support groups as appropriate</li>
<li>Conducts and/or assists with a Community Needs Assessment at least once every three years to meet the American College of Surgeons Commission on accreditation requirement(s).</li>
<li>Teaches health topics, including risk reduction, to those interested within the community.</li>
<li>Facilitates and/or attends support groups.</li>
</ul>
Communication (Oral and Written)
<br><ul>
<li>Consistently communicates with patients, physicians and other Sutter Health staff in a courteous, professional manner that reflects the desired service outcomes of the department</li>
<li>Prepare patient information materials as requested</li>
<li>Maintains confidentiality of patient information at all times</li>
</ul>
<b>Quality:</b><br>
<ul>
<li>Participate in ongoing quality assessment/improvement, ensuring that there is a continuous process of measuring and enhancing quality</li>
<li>Consistently demonstrates Customer Service principles in daily practice</li>
<li>Must be detail-oriented and possess strong organizational skills</li>
<li>Must possess excellent follow-up and follow through skills</li>
<li>Participate in ongoing education opportunities and training</li>
</ul>
<b>Productivity/Efficiency:</b><br>
<ul>
<li>Ability to prioritize goals and work accurately and efficiently</li>
</ul>
<b>Sutter Health Citizenship:</b><br>
<ul>
<li>Adheres to all policies and procedures (i.e. Administrative and Human Resources), practices safe work habits, and engages in good business standards and practices.</li>
</ul>
Service Standards
<br><ul>
<li>Consistently exhibits behaviors set forth in the attached Sutter Health Codes of Conduct</li>
</ul>
<b>EDUCATION:</b><br>
<b>Other:</b> Graduate of an accredited school of nursing.
<br><br>
<b>CERTIFICATION LICENSURE:</b><br>
RN-Registered Nurse of California
<br><br>
BLS-Basic Life Support Healthcare Provider
<br><br>
DEPARTMENT REQUIRED CERTIFICATION LICENSURE
<br><br>
<b>Department, Oncology:</b> ONC-Oncology Nurse Certification (may also be CPHOB, CBCN, BMTCN, APHON or AOCNP) if required by entity (within 1 year with 1 year oncology experience or within 2 years with less than 1 year oncology experience)
<br><br>
<b>Department, Oncology:</b> ONS Foundations of Oncology Nursing Practice within 90 days (if less than 1 year with oncology experience)
<br><br>
<b>TYPICAL EXPERIENCE:</b><br>
5 years recent relevant experience.
<br><br>
<b>SKILLS AND KNOWLEDGE:</b><br>
Knowledge of medical terminology required.
<br><br>
Ability to ensure follow through with responsibilities and communicate with a varied level of health care staff.
<br><br>
Knowledge of third-party reimbursement helpful.
<br><br>
Verbal and written communication skills.
<br><br>
Microsoft Office software experience required, including Excel and Word
<br><br>
<b>PHYSICAL ACTIVITIES AND REQUIREMENTS:</b><br>
See required physical demands, mental components, visual activities working conditions at the following link: Job Requirements
<br><br>
<b>For onsite employees:</b> Job Requirements
<br><br>
<b>Job Shift:</b><br>
Days
<br><br>
<b>Schedule:</b><br>
Full Time
<br><br>
<b>Shift Hours:</b><br>
8
<br><br>
<b>Days of the Week:</b><br>
Monday - Friday
<br><br>
<b>Weekend Requirements:</b><br>
None
<br><br>
<b>Benefits:</b><br>
Yes
<br><br>
<b>Unions:</b><br>
No
<br><br>
<b>Position Status:</b><br>
Non-Exempt
<br><br>
<b>Weekly Hours:</b><br>
40
<br><br>
<b>Employee Status:</b><br>
Regular
<br>Sutter Health is an equal opportunity employerEOE/M/F/Disability/Veterans.
<br><br>
Pay Range is $86.68 to $114.41 / hour
<br>The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Nurse Navigator, SF ENT Head & Neck Surgery

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