online community manager

University of Florida

<div><div>JOB NO:
<div>537243</div> 
WORK TYPE:
<div>Staff Full-Time</div> 
LOCATION:
<div>Main Campus (Gainesville, FL)</div> 
CATEGORIES:
<div>Communications/Public Relations/Marketing</div> 
DEPARTMENT:<div>
60440000 - AG-IFAS COMMUNICATION SERVICES</div></div> 
<div>
<div><div><div><div>CLASSIFICATION TITLE:</div>
<div>
Social Media Specialist</div> 
</div> 
<div><div>CLASSIFICATION MINIMUM REQUIREMENTS:</div>
<div>
Bachelor&rsquo;s degree and two years of relevant experience or an equivalent combination of education and appropriate experience.</div> 
</div> 
<div><div>JOB DESCRIPTION:</div>
<div>
The University of Florida Institute of Food and Agricultural Sciences Communications team (UF/IFAS Communications) amplifies the reach of scientific knowledge with words, technology, art, and video. We focus on building awareness of UF/IFAS experts and expertise. 
 
UF/IFAS Communications is seeking a talented and creative Online Community Manager to join our team. The Online Community Manager will lead the strategic development and daily operations of Blogs.IFAS, a vibrant and growing digital platform with over 800 contributors and 10 million annual page views. This role is responsible for fostering engagement, supporting contributors, analyzing performance metrics, and ensuring a consistent and accessible user experience across the community.
<ul>
<li>Online Moderator and Member Management
<ul>
<li>Serve as moderator for Blogs.IFAS, actively engaging members to encourage participation and content creation.
</li>
<li>Coordinate the development and implementation of the user community.
</li>
<li>Identify and analyze engagement patterns and trends to inform strategy.
</li>
<li>Recruit and onboard subject matter experts.
</li>
<li>Provide training, coaching, and guidance to faculty, staff, and member leaders.
</li>
<li>Share best practices on accessibility and branding standards.
</li>
</ul></li><li>Analytics and Dashboards
<ul>
<li>Analyze and interpret digital engagement data.
</li>
<li>Create and present reports and dashboards on website and blog activity.
</li>
<li>Monitor community demographics and member activity.
</li>
<li>Recommend strategies to improve engagement and utilization.
</li>
<li>Communicate performance metrics to administrative and member audiences.
</li>
</ul></li><li>Communications
<ul>
<li>Manage digital campaigns, e-blasts, and newsletters.
</li>
<li>Compose clear and concise messages on complex topics for broad audiences.
</li>
<li>Troubleshoot technical issues and conduct quality assurance checks.
</li>
<li>Collaborate with the web team to ensure consistent design and functionality.
</li>
<li>Stay current with innovations in online community management.
</li>
</ul></li><li>Content Curation
<ul>
<li>Collect, organize, edit, and publish content for UF/IFAS websites and blogs.
</li>
<li>Assist clients with basic website setup and content collection.
</li>
<li>Support users with event management and calendar postings.
</li>
</ul></li><li>Taxonomy
<ul>
<li>Structure and classify community data using established taxonomy systems.</li> 
</ul>
</li></ul></div></div> 
<div><div>EXPECTED SALARY:</div>
<div>
$44,000; commensurate with education and experience.</div> 
</div> 
<div><div>REQUIRED QUALIFICATIONS:</div>
<div>
Bachelor&rsquo;s degree and two years of relevant experience or an equivalent combination of education and appropriate experience.</div> 
</div> 
<div><div>PREFERRED:</div>
<div>
Collaboration and Work Style
<ul>
<li>Team-oriented mindset with a strong ability to collaborate.</li>
<li>Proven ability to work both independently and within a team setting.</li>
</ul>
Technical Problem-Solving and Communication
<ul>
<li>Strong troubleshooting skills, with the ability to solve complex technical issues.</li>
<li>Effective communication skills with both technical and non-technical stakeholders.</li>
<li>Skilled in resolving community issues by aligning user needs with University policies and guidelines, while maintaining trust among content creators.</li>
</ul>
Working knowledge of the following:

Technical Knowledge and Tools
<ul>
<li>ADA and WCAG compliance standards</li>
<li>Microsoft Excel and, Microsoft Word</li>
<li>Basic Image cropping tools</li>
<li>E-mail digital marketing platforms</li>
<li>Proven experience using and interpreting data from Google Analytics properties</li>
</ul>
Intermediate knowledge of the following:
<ul>
<li>Creating and troubleshooting Google Looker Studio data visualization reports</li>
<li>Utilizing Google Search Console for SEO optimization</li>
</ul>
Web and Digital Communications
<ul>
<li>Solid foundation in online technologies and 3+ years of advanced experience producing cohesive web communications, including text and image layout for websites</li>
<li>Demonstrated experience as a Web Content Management System (WCMS) site administrator, including basic troubleshooting of plugins and content types</li>
<li>Experience with content creation and curation, including online event calendar management</li>
<li>Experience running digital campaigns, e-blasts, and e-newsletters</li>
</ul>
Data and Reporting
<ul>
<li>Experience analyzing, interpreting, and presenting online data using reporting and publishing tools</li>
<li>Experience as an information specialist or in structuring and classifying data using community taxonomy</li>
</ul>
Community Engagement and Leadership
<ul>
<li>Ability to communicate effectively with various stakeholders, including executives and member leaders, with a high level of diplomacy</li>
<li>Strong team orientation and collaborative mindset for broader digital initiatives.</li>
<li>Demonstrated experience moderating online communities, including:</li>
<li>Motivating member participation and user-generated content</li>
<li>Recruiting and onboarding subject matter experts</li>
<li>Providing training, coaching, and guidance to community-aligned individuals</li>
</ul>
</div></div> 
<div><div>SPECIAL INSTRUCTIONS TO APPLICANTS:</div>
<div>
Interested candidates should upload a copy of their resume. You may also provide a link to your portfolio of relevant work if applicable.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.</div> 
</div> 
<div><div>HEALTH ASSESSMENT REQUIRED:</div> <div>No</div></div></div> 
</div>
</div><div>ADVERTISED:
<div>22 Sep 2025</div> Eastern Daylight Time 
APPLICATIONS CLOSE:
<div><div>06 Oct 2025</div></div>
Eastern Daylight Time</div></div>

Online Community Manager

627 Agency

About the RoleWe're looking for a Community Manager to engage with our audience, build relationships, and grow our online presence. You&rsquo;ll be responsible for managing online conversations, fostering brand loyalty, and gathering feedback from users.Responsibilities<ul><li>Engage with followers across social media platforms and forums.</li><li>Respond to comments, messages, and inquiries in a timely manner.</li><li>Moderate community discussions and enforce brand guidelines.</li><li>Organize and promote events, giveaways, and activations.</li><li>Collaborate with marketing and content teams to improve engagement strategies.</li><li>Track community insights and prepare reports on engagement and sentiment.</li></ul>Requirements<ul><li>Previous experience in community management or social media engagement.</li><li>Strong communication skills with a personable approach.</li><li>Familiarity with social media tools and analytics.</li><li>Ability to handle online feedback professionally and diplomatically.</li><li>Experience with Discord, Reddit, or other community platforms is a plus.</li><li>English &amp; Arabic Proficiency</li></ul>Job Types: Full-time, Part-timeEducation:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>community management: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Application Deadline: 31/03/2025 Expected Start Date: 01/11/2025

Community Manager

Chain Reaction

<div>
 
 The Community Manager communicates with followers of our clients' social media pages, responds to queries, and monitors customer complaints while ensuring timely and accurate responses to all comments and messages. They are also responsible for creating reports that showcase the weekly/monthly performance of the pages and staying updated with social media trends to enhance engagement.
 
 
 
 
 Requirements
 
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Serve as the face of the brand by actively engaging with online communities across social media platforms.
 </li>
 <li>
 Set, plan, and implement community management FAQs for social media channels.
 </li>
 <li>
 Respond to customer inquiries, comments, and messages in a timely and professional manner.
 </li>
 <li>
 Monitor, track, and report on community feedback, sentiment, and activity.
 </li>
 <li>
 Create detailed reports that explain community needs, sentiment analysis, and platform performance.
 </li>
 <li>
 Coordinate with social media executives and account managers to deliver an exceptional follower experience on clients' accounts.
 </li>
 <li>
 Stay up-to-date with social media trends, tools, and platform updates.
 </li>
 <li>
 Provide engaging content (text, images, and videos) to enhance community interaction.
 </li>
 <li>
 Ensure consistency in tone and adherence to brand guidelines in all communications.
 </li>
 
 </ul>
 
 
 Requirements &amp; Competencies
 
 
 
 
 <ul>
 <li>
 BSc degree in Marketing, Digital Marketing, E-Marketing, or a relevant field.
 </li>
 <li>
 Proven work experience as a community manager, social media moderator, or a similar role.
 </li>
 <li>
 High proficiency in Arabic and English, both written and spoken.
 </li>
 <li>
 Hands-on experience with social media platforms and tools.
 </li>
 <li>
 Strong understanding of agency workflows and environments.
 </li>
 <li>
 Excellent interpersonal, presentation, and verbal communication skills.
 </li>
 <li>
 Attentive to details, with critical thinking and problem-solving abilities.
 </li>
 <li>
 Professional attitude and ability to multitask effectively.
 </li>
 <li>
 Passionate about Marketing and Digital Marketing.
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 
 Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.
 
</div>

Employ me

Job Description: Junior Online ModeratorPosition: Junior Online Moderator Company: Toothify Location: Sheikh Zayed, Giza, Egypt (On-site) Job Type: Full-Time, PermanentAbout Toothify: Toothify is a leading and innovative online marketplace dedicated exclusively to the dental community. We connect dental professionals, clinics, and hospitals with trusted suppliers of high-quality dentistry equipment, supplies, and technology across Egypt and the wider region. Our mission is to empower dental practices by simplifying procurement and fostering a professional network built on trust and quality.Position Summary: We are seeking a diligent and communicative Junior Online Moderator to be the guardian of our online community's experience. Based in our Sheikh Zayed office, you will be the first point of contact for our users, ensuring our platform remains a professional, respectful, and valuable resource. You will monitor user-generated content, enforce community guidelines, and provide frontline support to maintain Toothify's reputation for excellence and trust.Key Responsibilities:<ul><li>Content Moderation: Monitor all user-generated content (product listings, reviews, comments, forum posts, and direct messages) in a timely manner to ensure they comply with Toothify&rsquo;s community guidelines and professional standards.</li><li>Policy Enforcement: Identify, flag, and escalate inappropriate, fraudulent, or low-quality content. Take appropriate action as per established protocols, including content removal, user warnings, and reporting.</li><li>User Support: Serve as the first line of response to user inquiries and reports received via the platform&rsquo;s reporting system and dedicated support email. Provide clear, professional, and helpful communication.</li><li>Quality Assurance: Review new product listings and supplier profiles for completeness, accuracy, and compliance with categorization rules.</li><li>Feedback Loop: Document common user issues, complaints, and trends to provide structured feedback to the Product, Marketing, and Senior Management teams to help improve the platform.</li><li>Crisis Management: Assist in managing potential PR or community issues by escalating critical incidents to the Community Manager or team lead immediately.</li><li>Platform Expertise: Maintain an in-depth and up-to-date understanding of the Toothify platform&rsquo;s features, guidelines, and best practices.</li><li>Order Flow: Follows up on the order execution from the start to the end to make sure that the client is satisfied (the client adding it to the portal to the vendor receiving it and preparing it to the carrier receiving the order from the vendor to the client receiving the order and paying for it )</li></ul>Qualifications and Requirements:<ul><li>Nationality: Egyptian national preferred.</li><li>Bachelor&rsquo;s degree in Communications, Journalism, Business, or a related field is a plus, but not mandatory.</li><li>Language Skills:</li><li>Fluent (Native-level) Arabic: Excellent written and verbal communication skills with a strong command of modern standard Arabic and common dialect.</li><li>Professional English: Strong written and spoken English is essential for reviewing technical listings and communicating with a diverse user base.</li><li>Technical Skills: Strong familiarity with digital platforms, social media, and online communities. Proficiency with basic computer applications (e.g., Google Workspace, Microsoft Office).</li><li>Soft Skills:</li><li>Exceptional attention to detail and a keen eye for spotting inconsistencies.</li><li>Impeccable judgment and a strong sense of ethics and fairness.</li><li>Excellent interpersonal and communication skills, with a patient and empathetic approach to user support.</li><li>Ability to work independently with minimal supervision as well as collaboratively within a team.</li><li>Resilience and the ability to handle exposure to sensitive or negative content professionally.</li></ul>Ideal Candidate Profile:<ul><li>A recent graduate or someone with 0-1 years of experience in customer support, content moderation, or a similar online role.</li><li>A keen interest in e-commerce, online marketplaces, and the healthcare/medical field is a significant advantage.</li><li>Discreet, trustworthy, and understands the importance of confidentiality.</li></ul>What We Offer:<ul><li>A competitive salary packages.</li><li>Social insurance in accordance with Egyptian law.</li><li>A vibrant and supportive work environment in a modern Sheikh Zayed office.</li><li>Opportunities for professional growth and training in community management and digital marketing.</li><li>Being a key part of a growing startup that is transforming the dental industry in Egypt.</li></ul>Job Type: Full-timePay: E&pound;6,000.00 - E&pound;8,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Website administration: 1 year (Required)</li><li>Social Media Moderation: 1 year (Required)</li></ul>

Juior Sales Modrator

Renie tech

About RenieRenie is transforming waste into wealth. Through our smart Renie Bins and data monetization platform, we make recycling rewarding for everyone. By engaging communities, schools, malls, and individuals, we&rsquo;re building a movement where every disposed item creates impact and income.Role OverviewWe are looking for a passionate Community Manager to build, grow, and energize the community of Renie Bin users. This person will be the voice of the community inside Renie and the face of Renie in the community. You&rsquo;ll inspire people to recycle more, participate in challenges, and celebrate their impact while ensuring their voices shape the future of our platform.Key Responsibilities<ul><li>Community Building: Create and grow online and offline spaces (WhatsApp groups, Telegram, social media communities, school/mall activations) for bin users.</li><li>Engagement Programs: Design gamified recycling campaigns (leaderboards, school challenges, rewards).</li><li>Content &amp; Storytelling: Share user stories, environmental impact wins, and bin performance updates to inspire participation.</li><li>Feedback Loop: Collect and channel feedback from bin users, schools, malls, and partners to product and service teams.</li><li>Events &amp; Partnerships: Organize workshops, competitions, and awareness events with schools, malls, and corporates.</li><li>User Education: Make recycling simple and fun through tutorials, posts, and community guides.</li></ul>Requirements<ul><li>Proven experience in community management, social media, or grassroots engagement (bonus if in sustainability, tech, or startups).</li><li>Strong communication skills in English (Arabic is a plus).</li><li>Ability to engage diverse audiences: students, families, eco-conscious citizens, and corporate partners.</li><li>Creative mindset for gamification and engagement campaigns.</li><li>Data-driven, able to track community growth and engagement metrics.</li></ul>What We Offer<ul><li>A chance to lead one of the UAE&rsquo;s most innovative eco-tech communities.</li><li>Direct impact: your work drives recycling adoption and measurable environmental change.</li><li>Growth opportunities in a rapidly scaling startup with international expansion.</li><li>Competitive package with performance-based incentives.</li></ul>&#10024; Mission fit: If you love the idea of turning recycling into a movement and inspiring thousands to be part of it, this role is for you.Job Type: Full-timePay: AED6,000.00 - AED10,000.00 per month

confidentiial

As the Community Manager for Armaf, you will be responsible for building, engaging, and nurturing the brand&rsquo;s online communities across TikTok, Instagram, LinkedIn, and Snapchat. You will act as the brand&rsquo;s frontline voice on social media, creating authentic connections with audiences, amplifying brand campaigns, and driving meaningful engagement that reinforces Armaf&rsquo;s position as a global fragrance leader with cultural influence.This role requires a digitally native, culturally aware, and trend-savvy marketer who thrives in fast-moving environments and knows how to balance luxury brand tone with viral, platform-specific engagement.Key Responsibilities1. Social Media Community Engagement<ul><li>Manage day-to-day community interactions across TikTok, Instagram, LinkedIn, and Snapchat.</li><li>Respond to comments, DMs, and mentions in a timely, brand-aligned manner.</li><li>Proactively engage with creators, fans, and relevant cultural conversations.</li></ul>2. Content Amplification &amp; Moderation<ul><li>Support posting schedules and amplify brand content with engaging captions and comments.</li><li>Monitor UGC (user-generated content) and identify opportunities to reshare or collaborate.</li><li>Ensure all community content and interactions uphold Armaf&rsquo;s luxury tone and values.</li></ul>3. Trendspotting &amp; Virality<ul><li>Track emerging trends, sounds, and hashtags across TikTok and Instagram Reels.</li><li>Recommend real-time content ideas to creative and social teams.</li><li>Identify viral opportunities to boost Armaf&rsquo;s visibility.</li></ul>4. Influencer &amp; Advocacy Support<ul><li>Engage with influencers, brand advocates, and Timeless Collective creators on social platforms.</li><li>Build authentic relationships that extend beyond campaigns.</li><li>Support influencer activations by boosting engagement on branded content.</li></ul>5. Analytics &amp; Reporting<ul><li>Track community KPIs including engagement rate, follower growth, sentiment, and response time.</li><li>Provide insights on platform performance and community feedback.</li><li>Share weekly and monthly reports with recommendations for improvement.</li></ul>6. LinkedIn &amp; Professional Voice<ul><li>Manage LinkedIn community interactions to position Armaf as a thought leader in global beauty and fragrance.</li><li>Support content discussions around trade shows, business milestones, and brand innovation.</li></ul>Key Performance Indicators (KPIs)<ul><li>Engagement rate across TikTok, Instagram, LinkedIn, and Snapchat.</li><li>Response time &amp; community satisfaction (positive sentiment).</li><li>UGC growth &amp; advocacy mentions across platforms.</li><li>Follower growth aligned with brand objectives.</li><li>Participation &amp; amplification of campaigns (e.g., Timeless Collective, global launches).</li></ul>Qualifications &amp; Experience<ul><li>3&ndash;5 years in community management or social media management.</li><li>Strong knowledge of TikTok, Instagram, LinkedIn, and Snapchat ecosystems.</li><li>Experience managing luxury/lifestyle/beauty brand communities preferred.</li><li>Skilled in social listening tools and analytics platforms.</li><li>Strong writing, communication, and cultural trend awareness.</li></ul>Personality Traits<ul><li>Digitally native with a finger on the pulse of trends and culture.</li><li>Passionate about fragrance, beauty, and lifestyle storytelling.</li><li>Responsive, agile, and able to adapt to real-time conversations.</li><li>Authentic, empathetic communicator who knows how to balance luxury tone with approachability.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per month

Yes! Communities

.
 
Community Manager
 
Reports To: Regional Manager
 
About YES: 
Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.
 
Community Manager Position Overview: 
As a Community Manager, you play a very important leadership role not only with existing team members but with the residents of our communities as well. You will perform regular operational tasks such as collecting rent, managing supplies and marketing materials, developing the team, and protecting all company assets. In addition to this, you are also the main source of communication for the residents and will be the point person when it comes to resolving all complaints that come through your office. You must be able to make executive decisions when it comes to financial success and the overall safety and conditions of your community. Your commitment to communicating community successes and challenges with your immediate supervisor and your team members will ensure your team’s alignment with company goals and objectives.
 
Community Manager Essential Functions: 
1. Manage daily community operations, including but not limited to: evictions, collections, resident relations, maintain community budget, and protect all company assets
 2. Recruit, train, manage, and develop team members.
 3. Conduct consistent team meetings to reinforce expectations and facilitate employee growth
 4. Manage the marketing, sale, leasing, and turn of all new, used, foreclosed, and broker homes to ensure ongoing success and high occupancy of the community
 5. Develop and maintain positive relationships with vendors, cities, municipalities, and counties
 6. Plan and oversee community events to help maintain a positive community environment
 7. Coordinate with residents to uphold property standards
 8. Travel to/attend company meetings, trainings, and conferences as requested by management.
 9. Coordinate new home delivery and set-up, and request any warranty or follow-up work with manufacturers
 10. Additional duties as assigned by management subject to change
 
Community Manager Required Skills: 
<ul>
<li>Excellent oral and written communication skills</li>
<li>Strong conflict resolution skills</li>
<li>Strong leadership and decision-making skills, including management of team member performance</li>
<li>Proficiency in Microsoft Office and industry specific software products</li>
<li>Proven ability to adapt to new or unforeseen situations</li>
<li>Must obtain or transfer state-specific licensing within 90 days of employment (in applicable states)</li>
</ul>
Community Manager Education and Experience: 
<ul>
<li>A valid in-state driver’s license is required</li>
<li>High School Diploma or equivalent is preferred</li>
<li>Property management or equivalent experience is preferred</li>
</ul>
The YES Difference
 Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match
 
YES I can help * YES We are a team * YES We add value * YES We build community
 YES Communities is an Equal Opportunity Employer

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