online merchandiser

Al-Futtaim

<div>Job Requisition ID: 159179
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role

This role sits within Al-Futtaim's Fashion Division e-commerce team and reports directly to the Head of E-commerce. The Online Merchandiser is responsible for the end-to-end digital trading performance of a portfolio of fashion brands across their dedicated Shopify platforms, operating initially in the UAE with scope to expand into additional GCC markets. 


The portfolio spans brands with distinct commercial profiles, ranging from value-led family fashion to premium. The role requires the ability to apply different trading logic, content standards, and promotional strategies across each brand, managing them as separate, independent businesses while maintaining coherent reporting and operational standards across the portfolio. 


The role holder will split their time equally across three pillars: catalogue management and online merchandising, content and promotional execution, and trading performance and analytics. A fourth ongoing responsibility is collaboration with brand teams and stakeholder communication. 
<div></div>
<div>
What you will do</div>

Catalogue Management and Online Merchandising
<ul>
<li>Own end-to-end product setup across assigned brand Shopify platforms, ensuring accuracy of product data, imagery, pricing, and categorisation across all active listings</li>
<li>Manage category page structure and on-site search merchandising, applying brand-appropriate commercial logic to surface the right products to the right customer at the right time</li>
<li>Execute regular catalogue audits to validate that all live products meet brand presentation standards and that inventory positions are accurately reflected</li>
<li>Monitor stock levels and flag replenishment needs, working with the merchandising team on initial allocations and core replenishment planning</li>
<li>Coordinate product go-live timelines, including pre-sale launches and new season drops, in line with each brand's commercial calendar</li>
<li>Apply distinct content standards per brand, understanding the difference in tone, presentation, and customer expectation across the portfolio</li>
</ul>
Promotions and Digital Content
<ul>
<li>Publish and manage all digital collateral across assigned brand platforms, including homepage banners, landing pages, campaign content, and seasonal storytelling</li>
<li>Propose, build, and execute promotional campaigns including GWP mechanics, spend-and-save offers, and seasonal events, in alignment with each brand's commercial calendar</li>
<li>Report on promotion performance and campaign effectiveness post-execution, feeding insights back into future planning</li>
<li>Ensure all content is published on time, on-brand, and reviewed for accuracy before going live, maintaining a consistent quality bar across all brand environments</li>
<li>Request and brief creative collateral from the design team, managing timelines and asset delivery to meet trading deadlines</li>
<li>Support the e-commerce team on new digital experiences, including personalisation initiatives and on-site optimisation projects</li>
</ul>
Trading and Analytics
<ul>
<li>Prepare weekly trading reports covering e-commerce performance.</li>
<li>Use Google Analytics (GA4) and internal BI dashboards to identify performance trends, conversion gaps, and category-level opportunities across the portfolio</li>
<li>Monitor site analytics against agreed KPIs and escalate anomalies or underperformance with a clear, data-led point of view and proposed course of action</li>
<li>Support demand management and markdown planning based on sales insights and inventory position</li>
<li>Ensure digital activity across all brands remains aligned with overall e-commerce strategy, flagging any conflicts or commercial risks proactively</li>
</ul>
Brand Collaboration and Stakeholder Communication
<ul>
<li>Partner closely with the brand teams across the portfolio to ensure online merchandising, content, and promotional activity is aligned with seasonal direction, campaign priorities, and brand guidelines</li>
<li>Attend brand planning and campaign review meetings as the e-commerce representative, contributing commercial insight and digital channel perspective</li>
<li>Present weekly and monthly trading performance to brand stakeholders, translating data into clear, actionable narratives that are accessible to non-commercial audiences</li>
<li>Flag gaps between brand expectations and online execution in a timely manner, and work collaboratively to resolve them</li>
<li>Build strong working relationships with buying, creative, and marketing counterparts to ensure aligned delivery of commercial and brand objectives across the digital channel</li></ul> 
<div></div>
<div>
What Equips you for this Role</div>

Experience and Qualifications
<ul>
<li>Bachelor's degree preferred; equivalent commercial experience considered</li>
<li>2 to 4 years of hands-on experience in e-commerce merchandising within a fashion or lifestyle retail environment</li>
<li>Demonstrable experience managing a portfolio of brands or multiple digital channels simultaneously, with the ability to apply distinct commercial and content strategies per brand</li>
<li>Advanced proficiency in Excel, and data modelling for trading analysis</li>
<li>Proven experience working with Shopify or a comparable enterprise e-commerce platform at an operational level</li>
<li>Working knowledge of Google Analytics (GA4), including conversion tracking, funnel analysis, and traffic source reporting</li>
<li>Exposure to SEO fundamentals and on-site search optimisation; familiarity with PPC campaign support (briefing, feed management, landing page coordination) is an advantage</li>
<li>Experience working across GCC markets and/or with international e-commerce domains is advantageous</li></ul> 


Skills and Competencies
<ul>
<li>Strong commercial eye: able to read trading data, identify performance drivers, and convert that analysis into a clear point of view and action plan</li>
<li>Confident communicator with the ability to present trading performance clearly to brand teams and senior stakeholders, both in written reports and verbal presentations</li>
<li>Able to manage competing brand priorities and deadlines without compromising quality or accuracy across any part of the portfolio</li>
<li>High attention to detail across both data and content; able to maintain standards under deadline pressure</li>
<li>Customer-centric approach to online merchandising: understands how product presentation, content, and navigation affect conversion</li>
<li>Self-directed and proactive; comfortable owning a workload across multiple brand environments with limited day-to-day direction</li>
<li>Collaborative by nature: builds effective working relationships with buying, creative, marketing, and technology teams to deliver commercially and creatively aligned outcomes</li>
<li>Comfortable with ambiguity and able to adapt quickly as brand priorities shift or new markets come into scope</li></ul><div></div> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

Online Merchandiser

<div>
 
 Job Requisition ID:
 
 159179
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 This role sits within Al-Futtaim's Fashion Division e-commerce team and reports directly to the Head of E-commerce. The Online Merchandiser is responsible for the end-to-end digital trading performance of a portfolio of fashion brands across their dedicated Shopify platforms, operating initially in the UAE with scope to expand into additional GCC markets.
 
 
 The portfolio spans brands with distinct commercial profiles, ranging from value-led family fashion to premium. The role requires the ability to apply different trading logic, content standards, and promotional strategies across each brand, managing them as separate, independent businesses while maintaining coherent reporting and operational standards across the portfolio.
 
 
 The role holder will split their time equally across three pillars: catalogue management and online merchandising, content and promotional execution, and trading performance and analytics. A fourth ongoing responsibility is collaboration with brand teams and stakeholder communication.
 
 
 
 What You Will Do
 
 
 
 
 Catalogue Management and Online Merchandising
 
 
 
 <ul>
 <li>
 Own end-to-end product setup across assigned brand Shopify platforms, ensuring accuracy of product data, imagery, pricing, and categorisation across all active listings
 </li>
 <li>
 Manage category page structure and on-site search merchandising, applying brand-appropriate commercial logic to surface the right products to the right customer at the right time
 </li>
 <li>
 Execute regular catalogue audits to validate that all live products meet brand presentation standards and that inventory positions are accurately reflected
 </li>
 <li>
 Monitor stock levels and flag replenishment needs, working with the merchandising team on initial allocations and core replenishment planning
 </li>
 <li>
 Coordinate product go-live timelines, including pre-sale launches and new season drops, in line with each brand's commercial calendar
 </li>
 <li>
 Apply distinct content standards per brand, understanding the difference in tone, presentation, and customer expectation across the portfolio
 
 
 </li>
 </ul>
 
 Promotions and Digital Content
 
 
 
 <ul>
 <li>
 Publish and manage all digital collateral across assigned brand platforms, including homepage banners, landing pages, campaign content, and seasonal storytelling
 </li>
 <li>
 Propose, build, and execute promotional campaigns including GWP mechanics, spend-and-save offers, and seasonal events, in alignment with each brand's commercial calendar
 </li>
 <li>
 Report on promotion performance and campaign effectiveness post-execution, feeding insights back into future planning
 </li>
 <li>
 Ensure all content is published on time, on-brand, and reviewed for accuracy before going live, maintaining a consistent quality bar across all brand environments
 </li>
 <li>
 Request and brief creative collateral from the design team, managing timelines and asset delivery to meet trading deadlines
 </li>
 <li>
 Support the e-commerce team on new digital experiences, including personalisation initiatives and on-site optimisation projects
 
 
 </li>
 </ul>
 
 Trading and Analytics
 
 
 
 <ul>
 <li>
 Prepare weekly trading reports covering e-commerce performance.
 </li>
 <li>
 Use Google Analytics (GA4) and internal BI dashboards to identify performance trends, conversion gaps, and category-level opportunities across the portfolio
 </li>
 <li>
 Monitor site analytics against agreed KPIs and escalate anomalies or underperformance with a clear, data-led point of view and proposed course of action
 </li>
 <li>
 Support demand management and markdown planning based on sales insights and inventory position
 </li>
 <li>
 Ensure digital activity across all brands remains aligned with overall e-commerce strategy, flagging any conflicts or commercial risks proactively
 
 
 </li>
 </ul>
 
 Brand Collaboration and Stakeholder Communication
 
 
 
 <ul>
 <li>
 Partner closely with the brand teams across the portfolio to ensure online merchandising, content, and promotional activity is aligned with seasonal direction, campaign priorities, and brand guidelines
 </li>
 <li>
 Attend brand planning and campaign review meetings as the e-commerce representative, contributing commercial insight and digital channel perspective
 </li>
 <li>
 Present weekly and monthly trading performance to brand stakeholders, translating data into clear, actionable narratives that are accessible to non-commercial audiences
 </li>
 <li>
 Flag gaps between brand expectations and online execution in a timely manner, and work collaboratively to resolve them
 </li>
 <li>
 Build strong working relationships with buying, creative, and marketing counterparts to ensure aligned delivery of commercial and brand objectives across the digital channel
 
 
 </li>
 </ul>
 
 Experience And Qualifications
 
 
 
 
 What Equips you for this Role
 
 
 
 <ul>
 <li>
 Bachelor's degree preferred; equivalent commercial experience considered
 </li>
 <li>
 2 to 4 years of hands-on experience in e-commerce merchandising within a fashion or lifestyle retail environment
 </li>
 <li>
 Demonstrable experience managing a portfolio of brands or multiple digital channels simultaneously, with the ability to apply distinct commercial and content strategies per brand
 </li>
 <li>
 Advanced proficiency in Excel, and data modelling for trading analysis
 </li>
 <li>
 Proven experience working with Shopify or a comparable enterprise e-commerce platform at an operational level
 </li>
 <li>
 Working knowledge of Google Analytics (GA4), including conversion tracking, funnel analysis, and traffic source reporting
 </li>
 <li>
 Exposure to SEO fundamentals and on-site search optimisation; familiarity with PPC campaign support (briefing, feed management, landing page coordination) is an advantage
 </li>
 <li>
 Experience working across GCC markets and/or with international e-commerce domains is advantageous
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Strong commercial eye: able to read trading data, identify performance drivers, and convert that analysis into a clear point of view and action plan
 </li>
 <li>
 Confident communicator with the ability to present trading performance clearly to brand teams and senior stakeholders, both in written reports and verbal presentations
 </li>
 <li>
 Able to manage competing brand priorities and deadlines without compromising quality or accuracy across any part of the portfolio
 </li>
 <li>
 High attention to detail across both data and content; able to maintain standards under deadline pressure
 </li>
 <li>
 Customer-centric approach to online merchandising: understands how product presentation, content, and navigation affect conversion
 </li>
 <li>
 Self-directed and proactive; comfortable owning a workload across multiple brand environments with limited day-to-day direction
 </li>
 <li>
 Collaborative by nature: builds effective working relationships with buying, creative, marketing, and technology teams to deliver commercially and creatively aligned outcomes
 </li>
 <li>
 Comfortable with ambiguity and able to adapt quickly as brand priorities shift or new markets come into scope
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Online Merchandiser | Retail | Fashion Digital

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
What you'll be doing
As a Site Merchandiser you will curate &amp; optimize the online shopping experience to maximise product visibility, enhance user experience and drive sales by:
1. Product Management:<ul><li>
Manage/create/remove categories and collections on the website.</li><li>
Manage product recommendation and personalization tools.</li><li>
Ensure consistency of product SKUs and labels with ERP systems.</li><li>
Align with the Online Brand Strategy plan and assist the dedicated teams on operational actions for acquisition, promotion, retention, communication, etc.</li><li>
Liaise with the purchasing team for new launches (in line with all stores).</li><li>
Manage the launch of products, including content request from brands and stock request from purchasing team.</li><li>
Ensure all promotions are active online (including; discount promotions, GWP and PWP by country).</li></ul>
 2. Merchandising on Site:<ul><li>
 Utilize sales and customer analytics to decide how products should be displayed online to maximize sales; this includes:</li><li>
Be a proficient user on SFCC to manage the merchandising online</li><li>
Work closely with product &amp; tech teams to suggest &amp; test new functionalities &amp; on-site developments, tracking KPIs pre &amp; post change</li><li>
Guarantee optimum brand presentation in homepages, landing pages and product description.</li><li>
Product assortment by best sellers, unsung heroes and new launches to optimize sales.</li><li>
Filters and main menu navigation update.</li></ul>
What you&rsquo;ll need to succeed
<ul><li>Current experience as a digital merchandiser within a ecommerce retail environment</li><li>
Experience with launching Sites and Apps highly desired</li><li>
Strong analytical ability with proficiency in Microsoft Excel &amp; experience with reporting tools e.g. Google Analytics</li><li>
High attention to detail to ensure product data integrity &amp; website QC</li><li>
Commercial awareness and understanding of E-commerce KPIs as well as inventory / stock management</li><li>
Ability to collaborate effectively with cross-functional teams, including buying, marketing, logistics &amp; product. Ability to present clearly to both internally and externally</li><li>
Highly experienced using CMS systems e.g. SFCC with ability to problem solve with understanding and influence on development scoping to optimize KPIs</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Site Merchandiser - Lifestyle Brands

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 
 What You'll Be Doing
 
 
 
 As a Site Merchandiser you will curate &amp; optimize the online shopping experience to maximise product visibility, enhance user experience and drive sales by:
 
 
 <ul>
 <li>
 Product Management:
 </li>
 <li>
 Manage/create/remove categories and collections on the website.
 </li>
 <li>
 Manage product recommendation and personalization tools.
 </li>
 <li>
 Ensure consistency of product SKUs and labels with ERP systems.
 </li>
 <li>
 Align with the Online Brand Strategy plan and assist the dedicated teams on operational actions for acquisition, promotion, retention, communication, etc.
 </li>
 <li>
 Liaise with the purchasing team for new launches (in line with all stores).
 </li>
 <li>
 Manage the launch of products, including content request from brands and stock request from purchasing team.
 </li>
 <li>
 Ensure all promotions are active online (including; discount promotions, GWP and PWP by country).
 </li>
 <li>
 Merchandising on Site:
 </li>
 <li>
 Utilize sales and customer analytics to decide how products should be displayed online to maximize sales; this includes:
 </li>
 <li>
 Be a proficient user on SFCC to manage the merchandising online
 </li>
 <li>
 Work closely with product &amp; tech teams to suggest &amp; test new functionalities &amp; on-site developments, tracking KPIs pre &amp; post change
 </li>
 <li>
 Guarantee optimum brand presentation in homepages, landing pages and product description.
 </li>
 <li>
 Product assortment by best sellers, unsung heroes and new launches to optimize sales.
 </li>
 <li>
 Filters and main menu navigation update.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Current experience as a digital merchandiser within a ecommerce retail environment
 </li>
 <li>
 Experience with launching Sites and Apps highly desired
 </li>
 <li>
 Strong analytical ability with proficiency in Microsoft Excel &amp; experience with reporting tools e.g. Google Analytics
 </li>
 <li>
 High attention to detail to ensure product data integrity &amp; website QC
 </li>
 <li>
 Commercial awareness and understanding of E-commerce KPIs as well as inventory / stock management
 </li>
 <li>
 Ability to collaborate effectively with cross-functional teams, including buying, marketing, logistics &amp; product. Ability to present clearly to both internally and externally
 </li>
 <li>
 Highly experienced using CMS systems e.g. SFCC with ability to problem solve with understanding and influence on development scoping to optimize KPIs
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Confidential

<div>
 
 What You&rsquo;ll Be Doing:
 
 
 As an
 
 eCommerce Site Merchandiser
 
 , you will play a key role in shaping the online customer experience and driving commercial performance across the app and website.
 
 
 
 
 
 
 Assortment &amp; Merchandising Strategy
 
 
 <ul>
 <li>
 Curate product assortments by balancing best sellers, new launches, and hidden heroes.
 </li>
 <li>
 Plan and execute category- and brand-level merchandising campaigns, launches, and site-wide events.
 </li>
 <li>
 Own the merchandising strategy to meet commercial and business goals.
 </li>
 </ul>
 
 
 
 
 
 Site Experience &amp; Navigation
 
 
 <ul>
 <li>
 Own site navigation, filters, and taxonomy to enhance product discoverability.
 </li>
 <li>
 Manage homepage, landing pages, banners, modules, and product recommendations.
 </li>
 <li>
 Optimize product detail pages (PDPs) through imagery, reviews, cross-sell/upsell, and promotions.
 </li>
 </ul>
 
 
 
 
 
 Brand Presentation &amp; Customer Experience
 
 
 <ul>
 <li>
 Ensure consistent, premium brand presentation across all digital touchpoints.
 </li>
 <li>
 Deliver a seamless, high-quality online shopping experience aligned with brand values.
 </li>
 </ul>
 
 
 
 
 
 Commercial &amp; Performance Optimization
 
 
 <ul>
 <li>
 Leverage sales and customer behavior data to improve conversion and revenue.
 </li>
 <li>
 Drive continuous CRO initiatives through testing, experimentation, and funnel analysis.
 </li>
 <li>
 Identify performance gaps and growth opportunities in collaboration with cross-functional teams.
 </li>
 </ul>
 
 
 
 
 
 Customer Insights &amp; Reporting
 
 
 <ul>
 <li>
 Analyze customer search and browsing behavior to uncover trends and opportunities.
 </li>
 <li>
 Track, analyze, and report key KPIs on both scheduled and ad-hoc bases.
 </li>
 <li>
 Conduct competitive analysis to stay ahead of e-commerce trends.
 </li>
 </ul>
 
 
 
 
 What You Bring to the Table:
 
 
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Communication, Retail Management, Data Analytics, or a related field.
 </li>
 <li>
 2&ndash;5 years of experience in e-commerce merchandising.
 </li>
 <li>
 Experience managing large catalogs and high SKU volumes.
 </li>
 <li>
 Background in fashion, beauty, lifestyle, or marketplace platforms is preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong analytical mindset with hands-on experience in Excel, BI tools, Google Analytics, Power BI, Looker, or similar.
 </li>
 <li>
 Solid understanding of e-commerce funnel mechanics.
 </li>
 <li>
 Ability to translate data into actionable commercial decisions.
 </li>
 <li>
 Basic understanding of UX principles and customer journeys.
 </li>
 <li>
 Excellent stakeholder management and cross-functional coordination skills.
 </li>
 <li>
 High attention to detail, strong operational discipline, and ability to manage multiple priorities.
 </li>
 <li>
 A creative yet analytical thinker who thrives in a data-driven environment.
 </li>
 </ul>
 
 
 
 
 
 Systems &amp; Tools
 
 
 <ul>
 <li>
 Experience with e-commerce platforms such as Magento.
 </li>
 <li>
 Familiarity with Google Analytics, Adobe Analytics, or equivalent tools is a plus.
 </li>
 </ul>
 
 
</div>

E-Commerce Site Merchandiser

Concord Marketing Solutions

Concord Marketing Solutions is looking for an experienced, detail-oriented, and creative Online Account Manager to join our team.The Online Account Manager plays a crucial role in managing the presentation and organization of merchandise on our clients&rsquo; online stores to maximize sales and customer satisfaction. The ideal candidate will have experience sourcing promotional products for online stores, strong project management &amp; organizational skills, tech-savvy, and a passion for delivering exceptional client service.Concord Marketing Solutions/Clayton Kendall is a growing promotional products and print distributor, providing full-service corporate identity offerings. Our expertise in online store programs, creative merchandise, print services, incentive and recognition programs, custom packaging, fulfillment, and international sourcing make Concord Marketing Solutions/Clayton Kendall a preferred supplier of choice. We pride ourselves in our commitment to our clients&rsquo; needs through a wide selection of quality products, creative solutions, and excellent customer service. Our company is honored to have been recognized on Promotional Products Business Magazine&rsquo;s list of Greatest Companies to Work for in 2019, 2021, 2022, 2023, 2024, and 2025 and on the Crain&rsquo;s Chicago Business Best Places to Work Top 100 list in 2021, among numerous other industry awards over the years.What&rsquo;s in it for YOU:<ul><li>A progressive company culture that promotes teamwork</li><li>Great benefits include medical, dental, vision, a company-funded Health Savings Account, company-provided life insurance, supplemental life insurance, long-term disability, and employee assistance program</li><li>401k plan with a company match</li><li>Paid Time Off/PTO</li><li>Floating Holidays</li><li>A generous holiday schedule</li><li>Parental Leave</li><li>Company events and outings</li><li>Casual and friendly work environment</li><li>Salary + Bonus compensation structure</li></ul>Responsibilities:&middot; Online Account Manager supports effective digital merchandising programs and strategies by selecting and sourcing products focused on achieving marketing and sales goals.&middot; Leads discussions on digital merchandising programs and provides recommendations in line with business goals.&middot; Works with Online Account Management team to ensure that online products are designed, maintained, and reordered accurately on the online store.&middot; New online store implementation responsibilities include attending meetings, sourcing, setting up products, creating categories, obtaining brand guidelines/logo art files, getting client approvals, and creating client presentations.&middot; Online store maintenance on a regular basis, including new user setup, categories, user types, logos, feature items, and banners.&middot; Updates price changes and item descriptions on online store products.&middot; Manages reorder and discontinued items process/reporting.&middot; Handles and manages online SKU setup.&middot; Creates and organizes new categories/sub categories.&middot; Daily review of online store inventory reports to ensure item availability.&middot; Look into replacement items for backorder or discontinued hard good items.&middot; Get client approval on proofs for new items and update clients once available on their store.&middot; Provide back up support with sourcing and presentations as needed to other Account Managers on the client team.&middot; Work with team to set up holiday programs for clients.&middot; Coordinate with Sales and Account Managers to execute campaigns and seasonal merchandising with an appropriate mix of products.&middot; Runs reports to analyze data and effectively communicates findings and recommendations to management, Sales, and Account Management teams.&middot; Assist with preparation for and attend client quarterly business review meetings with client team.&middot; Assist with online store testing as needed.Education &amp; Experience&middot; High School degree or equivalent required&middot; College degree preferred&middot; Minimum of 3 years of professional experience as an Online Account Manager or Online Merchandiser&middot; E-Commerce and promotional marketing as well as print industry experience preferred&middot; Experience working in a fast-paced environment a must&middot; Experience managing multiple client relationships/requirements simultaneouslyKnowledge and Skills&middot; Previous knowledge, understanding, and recommendations for digital merchandising strategies&middot; Experience managing e-commerce online stores&middot; Working experience with promotional product vendors and suppliers a must&middot; Strong negotiation skills&middot; Exceptional organizational skills&middot; Strong attention to detail&middot; Reliable and dependable&middot; Excellent written and verbal communication skills&middot; Strong problem-solving skills with the ability to identify and evaluate the situation to formulate solutions&middot; Respectful and positive attitude&middot; Ability to handle situations with professionalism and tact&middot; Proven ability to handle multiple client requests and projects simultaneously&middot; Resilience and ability to handle changing priorities&middot; Motivated to complete tasks accurately and by deadline dates&middot; A self-starter with the ability to work both independently as well as part of a team to complete assignments&middot; Must be proficient in Microsoft Office (Outlook, Teams, Excel, PowerPoint, Word), and web/internet navigation&middot; Strong technical skills with intermediate to advanced skills with Excel and Outlook&middot; Strong technical aptitude in learning internal technical software and systems&middot; Experience with NetSuite or equivalent software preferredJob Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li></ul>Experience:<ul><li>Merchandising: 5 years (Required)</li><li>Promotional Marketing Industry: 5 years (Required)</li></ul>Work Location: Hybrid remote in Glendale Heights, IL 60139

Online Account Manager

Kenvue

<div><div><div><div><div><div><div><div>Kenvue is currently recruiting for a:</div></div></div></div></div></div></div>
E- Merch Specialist
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we&rsquo;re the house of iconic brands - including NEUTROGENA&reg;, AVEENO&reg;, TYLENOL&reg;, LISTERINE&reg;, JOHNSON&rsquo;S&reg; and BAND-AID&reg; that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage &ndash; and have brilliant opportunities waiting for you! Join us in shaping our future&ndash;and yours.
Role reports to:
Managing Director, KSA
Location:
Europe/Middle East/Africa, Saudi Arabia, Makkah, Jeddah
Work Location:
Fully Onsite
What you will do
Kenvue is currently recruiting for:
eMerchandise Specialist
This position reports to the eCommerce Manager and is based in Jeddah, KSA
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we&rsquo;re the house of iconic brands - including NEUTROGENA&reg;, AVEENO&reg;, LISTERINE&reg;, JOHNSON&rsquo;S&reg; and BAND-AID&reg; that you already know and love. Science is our passion; care is our talent.
Who we are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage &ndash; and have brilliant opportunities waiting for you! Join us in shaping our future&ndash;and yours. For more information, click here.
What you will do
The online merchandiser will play a significant role in driving fundamentals, sales and conversions, by creating a best-in-class digital shelf execution at eCom Platform. The responsibilities are content set up, you will be responsible for building and merchandising digital content, ensuring the content is presented with quality and accuracy availability control, search monitoring, promotions operations. In addition, developing and executing eMerchandising strategy for the Kenvue brands to engage and drive revenue.
Key Responsibilities<ul><li>
Responsible for the management and day-to-day digital shelf operations, execute fundamentals to achieve digital shelf score card targets</li><li>
Manage new product uploads, category build, product detail maintenance, and promotional activities. Prepare content templates as per customers&rsquo; requirements.</li><li>
Measure content score, define gaps and work closely with brand team and eContent team to fill gaps and improve scoring</li><li>
Develop merchandising plans based on customer insights, brand strategy, ecommerce goals and initiatives to achieve substantial uplifts in NTS revenue.</li><li>
Perform monthly assortment gap analysis, connect customer, share listing content to fix listing gaps</li><li>
Monitor, track, report and fix content accuracy scoring across all eCommerce platforms</li><li>
Monitor digital shelf availability, report OOS to improve fill rate</li><li>
Constantly monitor site search and navigation on the site, making sure that Kenvue brands are winning on search, make suggestions and implement these to maximize conversion</li><li>
Work cross functionally with content, creative agency to get the right content and share it with customers</li><li>
Update digital shelf master data to ensure measuring compliance</li><li>
Reporting on e-Commerce performance, including KPI&rsquo;s, providing data driven insight and conducting deep dives were needed</li></ul>
What we are looking for
Required Qualifications
<ul><li>+3 Years FMCG eCommerce or digital experience in multinational company</li><li>
Strong experience of eCommerce media is a must with a proven track record of media insights creation</li><li>
Solid leadership &amp; strategic thinking</li></ul>
Desired Qualifications
<ul><li>Bachelor&rsquo;s degree in eCommerce, digital marketing, or any related degree. MBA from a reputable school would be preferred.</li><li>
Strong digital, analytical skills and data-driven thinking</li><li>
Ability to work within a diverse (culturally, functionally &amp; geographically) environment.</li></ul>
What&rsquo;s in it for you<ul><li>
Competitive Benefit Package</li><li>
Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays &amp; More!</li><li>
Learning &amp; Development Opportunities</li><li>
Employee Resource Groups</li></ul>
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.</div>

E- Merch Specialist

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