online merchandising coordinator

Overview Join our dynamic apparel brand as a Social Media &amp; E-Commerce Coordinator, where your creativity and strategic thinking will drive our online presence and sales growth. This energetic role offers the chance to craft compelling content, manage vibrant social media campaigns, and optimize our e-commerce platform to connect with a global audience. If you thrive in a fast-paced environment and are passionate about fashion, digital marketing, and storytelling, this is your opportunity to make a meaningful impact while working with a talented team dedicated to innovation and style.Responsibilities<ul><li>Develop and execute engaging social media strategies across platforms such as Facebook, Instagram, TikTok, and Pinterest to boost brand awareness and customer engagement.</li><li>Manage daily social media management using tools like Hootsuite or Buffer, scheduling posts, monitoring interactions, and analyzing performance metrics.</li><li>Create captivating content including photography, videos, graphics using Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite to enhance brand storytelling.</li><li>Oversee e-commerce operations by updating product listings, optimizing product descriptions with SEO best practices, and ensuring a seamless shopping experience.</li><li>Implement digital marketing campaigns including Facebook Advertising and Google Analytics insights to increase traffic and conversions.</li><li>Conduct social listening to monitor brand reputation, industry trends, and customer feedback for continuous improvement.</li><li>Collaborate with public relations teams to coordinate branding efforts and manage relationship building with influencers and partners.</li><li>Perform keyword research and web analytics to refine content strategies and improve search engine visibility.</li><li>Proofread all content for accuracy, consistency, and brand voice before publishing.</li><li>Support photography sessions for product shoots and create compelling visual content that aligns with branding guidelines.</li></ul>Skills<ul><li>Proficiency in social media management tools such as Hootsuite or Buffer.</li><li>Strong graphic design skills with experience in Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite.</li><li>Knowledge of SEO principles, keyword research, Google Analytics, and web analytics tools.</li><li>Experience in social media marketing including Facebook Advertising campaigns.</li><li>Skilled in content creation&mdash;writing engaging copy, editing videos, taking professional product photos.</li><li>Ability to analyze data from social listening tools and web analytics platforms for actionable insights.</li><li>Excellent proofreading skills ensuring high-quality content output.</li><li>Familiarity with e-commerce platforms and digital marketing strategies tailored for online retail environments.</li><li>Relationship management skills for engaging with influencers, partners, and customers effectively.</li><li>Strong organizational skills to manage multiple campaigns simultaneously while maintaining attention to detail. Embark on this exciting journey where your innovative ideas will shape our brand&rsquo;s digital footprint! We&rsquo;re committed to fostering a vibrant work environment that values creativity, collaboration, and growth&mdash;plus the opportunity to influence fashion trends worldwide!</li></ul>Pay: $28.02 - $33.75 per hourWork Location: Hybrid remote in New York, NY 10018

Social Media & E-Commerce Coordinator (Apparel Brand)

Pelosishop LLC

Are you a digital native with a passion for retail and a knack for organization? Pelosishop LLC is on a mission to redefine the e-commerce experience in Qatar, and we need an E-commerce Coordinator to help us get there. This isn&rsquo;t just a desk job; it&rsquo;s an opportunity to be at the controls of a growing online brand, managing everything from product launches to customer delight. If you love seeing real-time results from your work and want to grow with a fast-paced team, we want to meet you.About the CompanyPelosishop LLC is a burgeoning retail player in the Qatar market, focused on delivering high-quality products with a seamless digital experience. We believe that shopping should be intuitive, fast, and fun. As we scale our operations, we are building a team of innovators who aren't afraid to try new ideas and take ownership of the digital storefront.Why Work With Us?<ul><li>Real Impact: Your work directly affects our sales and customer satisfaction every single day.</li><li>Growth Potential: We are a growing company that prefers to promote from within as we expand our digital footprint.</li><li>Supportive Culture: Work in a friendly, high-energy environment where your voice is heard.</li><li>Work-Life Balance: We respect your time with a standard Sunday-to-Thursday work week and options for hybrid flexibility once you&rsquo;re settled.</li></ul>Key Responsibilities<ul><li>Product Catalog Management: Upload and update product listings, ensuring descriptions are accurate, engaging, and SEO-friendly.</li><li>Order Oversight: Monitor daily orders to ensure smooth processing, from payment verification to final delivery.</li><li>Content Coordination: Collaborate with the marketing team to execute seasonal promotions, banners, and homepage updates.</li><li>Inventory Syncing: Work closely with the warehouse team to ensure online stock levels reflect real-world inventory.</li><li>Customer Journey Support: Track website performance and troubleshoot minor technical issues to keep the shopping experience seamless.</li><li>Data Reporting: Assist in preparing weekly reports on sales trends, website traffic, and customer behavior.</li></ul>Skills and Requirements<ul><li>Platform Knowledge: Experience with e-commerce platforms (such as Shopify, Magento, or WooCommerce) is highly valued.</li><li>Analytical Mindset: Familiarity with Google Analytics to track what&rsquo;s working and what&rsquo;s not.</li><li>Digital Marketing Basics: An understanding of SEO principles and how to make products &quot;findable&quot; online.</li><li>Attention to Detail: A &quot;eagle eye&quot; for typos in listings or discrepancies in inventory counts.</li><li>Communication: Strong English communication skills are required; Arabic is a helpful advantage for the local market.</li><li>Experience: 1&ndash;2 years in a digital retail or administrative role is preferred, but we value talent and drive above all.</li></ul>Apply NowReady to take the lead in Qatar&rsquo;s e-commerce scene? We&rsquo;ve kept our application process simple because we know your time is valuable. Send us your CV and a quick note about why you&rsquo;re excited about e-commerce. We review applications daily and can&rsquo;t wait to see what you bring to the Pelosishop LLC team.Join Pelosishop LLC and help us build Qatar&rsquo;s favorite online shop. Apply Today.نوع الوظيفة: دوام كامل, دائمالراتب المدفوع: QAR٦٬٥٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

E-commerce Coordinator

SAPH Solutions

We are looking for a detail-oriented and proactive E-commerce Operations &amp; Delivery Coordinator to manage our Shopify store's order lifecycle. Your primary mission will be to ensure every order placed is successfully delivered. You will be the bridge between our customers, our warehouse, and our courier partners. The ideal candidate is a &quot;problem-solver&quot; who can anticipate delivery failures and take immediate action to resolve them, directly contributing to a lower return ratio and high customer satisfaction.Key Responsibilities<ul><li>Order Verification: Review all incoming Shopify orders for address accuracy. Contact customers via WhatsApp/Phone to confirm incomplete addresses or verify high-value/COD orders before dispatch.</li><li>Logistics Monitoring: Use courier portals and Shopify apps to track every shipment in real-time.</li><li>NDR Management: Proactively manage Non-Delivery Reports (NDR). When a delivery fails (e.g., &quot;customer not available&quot; or &quot;incorrect address&quot;), immediately coordinate with the customer and the courier to schedule a successful reattempt.</li><li>Customer Support: Respond to customer inquiries regarding order status, delivery timelines, and tracking details across WhatsApp, Email, and Social Media.</li><li>Returns Reduction: Analyze reasons for returns and implement strategies (like pre-shipment calls or address cleanup) to minimize the Return to Origin (RTO) percentage.</li><li>Courier Coordination: Maintain a daily relationship with courier account managers to escalate delayed shipments or resolve delivery disputes.</li><li>Data Reporting: Maintain a daily log of dispatched vs. delivered orders and report weekly on return rates and average delivery times.</li></ul>Required Skills &amp; Qualifications<ul><li>Platform Expertise: Proven experience using Shopify (order management, apps, and fulfillment).</li><li>Communication: Exceptional verbal and written communication skills (English/Local Language). Must be comfortable making outbound calls to customers and couriers.</li><li>Tech Savvy: Familiarity with courier tracking portals (e.g., Leopards, TCS, BlueEx, or international equivalents) and communication tools like WhatsApp Business.</li><li>Analytical Mindset: Ability to spot patterns in why orders are failing and suggest process improvements.</li><li>Time Management: Fast response time is critical; you must be able to multitask in a fast-paced environment.</li></ul>Benefits<ul><li>Performance-based bonuses linked to the reduction of RTO (Return) ratios.</li><li>Opportunity to grow within a fast-scaling e-commerce brand.</li></ul>Pay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

E-commerce Operations & Delivery Coordinator

Urban Shop Pk

Job Summary:We are looking for a proactive and detail-oriented Operations Coordinator to join our growing e-commerce team in Karachi. This is a full-time, on-site position where you will be responsible for ensuring smooth daily operations, handling customer issues, tracking nationwide deliveries, and managing product listings. You will play a vital role in keeping our logistics efficient and our customers satisfied.Key Responsibilities:<ul><li>Customer Care &amp; Complaint Handling: Manage customer complaints effectively and provide timely resolutions.</li><li>Shipment Tracking: Track all dispatched shipments across Pakistan (approx. 40&ndash;50 per day) and ensure deliveries are completed within KPIs.</li><li>Dispatch Notifications: Immediately inform consignees via message after shipment dispatch.</li><li>Customer Queries: Respond promptly to sales-related questions via WhatsApp and maintain professional communication.</li><li>Reporting: Submit daily operational reports to the line manager.</li><li>Analytics: Prepare weekly and monthly analytical reports for shipment tracking and confirmations.</li><li>Product Management: Update website listings daily by uploading new products and marking items as in-stock/out-of-stock.</li><li>Back-Up Role: In the absence of the Phone Verification Officer, support with order confirmations and courier portal booking (approx. 40&ndash;50 shipments).</li></ul>Requirements:<ul><li>Minimum qualification: Intermediate (12th grade) or equivalent</li><li>At least 1 year of relevant experience in e-commerce operations/logistics</li><li>Strong proficiency in MS Word and MS Excel</li><li>Good English writing and communication skills</li><li>Clear, confident voice for professional phone communication</li><li>Highly organized and able to manage multiple tasks efficiently</li></ul>Compensation &amp; Benefits:<ul><li>Salary: PKR 40,000 &ndash; 45,000 per month</li><li>Travel Allowance: Monthly Fuel / Conveyance Allowance will be provided as per Company Policy</li><li>Attendance Bonus: PKR 2,500 per month for full attendance</li><li>Provident Fund Deduction: PKR 2,000</li><li>Annual Leaves: 12</li><li>Work Culture: Supportive, friendly environment with opportunities for growth</li></ul>Work Schedule &amp; Location:<ul><li>Work Type: Full-time, on-site</li><li>Timings: 12:00 PM &ndash; 10:00 PM (Monday to Saturday, 10-hour shift)</li><li>Location: Falak Corporate City, Talpur Road, beside I.I. Chundrigar Road, opposite National Bank of Pakistan Head Office, Karachi</li></ul>We welcome applicants of all backgrounds. While this role is well-suited for energetic early-career professionals (ages 18&ndash;25), all qualified candidates are encouraged to apply.Pay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Do you know how to use MS Excel at an intermediate level, including formulas?</li><li>Are you proficient in English writing skills?</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Operations: 1 year (Required)</li><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Operations Coordinator – E-Commerce

wibi

Job Title: Senior E-commerce CoordinatorJob Overview:We are looking for a Senior E-commerce Coordinator to handle and execute daily e-commerce operations across our website and marketplaces. This role focuses on ensuring smooth platform functioning, accurate product data, and effective campaign execution.Key Responsibilities:E-commerce Operations<ul><li>Manage daily operations across all e-commerce platforms (website, marketplaces, apps)</li><li>Ensure product listings, pricing, and stock are updated correctly</li><li>Monitor order flow and ensure smooth processing</li></ul>Product &amp; Catalog Management<ul><li>Upload and manage product listings (titles, descriptions, images)</li><li>Maintain proper categorization and product attributes</li><li>Ensure listings are optimized and error-free</li></ul>Marketing Execution<ul><li>Implement campaigns, offers, and promotions on website/app</li><li>Upload banners, landing pages, and promotional content</li><li>Ensure all campaigns go live correctly and on time</li></ul>Platform &amp; Technical Coordination<ul><li>Coordinate with developers for website/app updates</li><li>Report bugs, issues, and follow up until resolved</li><li>Ensure smooth user experience across the platform</li></ul>Optimization (Execution Level)<ul><li>Maintain best practices for product pages (images, content, structure)</li><li>Ensure website is updated with latest products and offers</li><li>Support improvements in overall platform usability</li></ul>Requirements:<ul><li>7+ years experience in e-commerce operations</li><li>Hands-on experience with Shopify, marketplaces, or similar platforms</li><li>Strong attention to detail and execution ability</li><li>Basic understanding of e-commerce workflows</li></ul>Preferred:<ul><li>Experience managing product catalogs</li><li>Familiarity with CMS tools, Excel, or backend panels</li><li>Ability to handle multiple tasks efficiently</li></ul>Work Location: In person

Senior Ecommerce Coordinator

Landmark Group

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 Collaborate with Central Supply Chain, Customer Service, E-Com Team, and Territory teams (FC &amp; OLM, Finance, Concept, and Store Retail) to enhance daily operations, performance, and turnaround time (TAT), while implementing new processes and projects.
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 Generate and analyze reports on:
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 Inventory levels and Sales performance
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 Click &amp; Collect operations
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 Online order fulfillment from retail stores
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 Ensure visibility of supply chain metrics across all hierarchy levels.
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 Act as the single point of contact (SPOC) for all E-Commerce-related issues, coordinating with various departments for efficient problem resolution.
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 Partner with the E-Commerce manager to develop processes for effective escalation management,
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 Reducing non-delivery rate (NDR) percentage through.
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 Manage and coordinate initiatives to improve Store Fulfillment Performance and Click &amp; Collect (COC) experience, focusing on optimizing turnaround time (TAT).
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 Oversee the return handling process for E-Commerce exclusive articles in stores to minimize order loss and enhance operational efficiency.
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 Monitor and analyze net sales performance by investigating reasons for cancellations and returns; collaborate with Tech and Supply Chain teams to implement mitigation strategies for sales growth.
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 Monitor last-mile 1 &lt;Pls and implement corrective actions, including: Tracking order-to-attempt and order-to-delivery metrics to ensure timely fulfillment.
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 Assessing conversion rates and productivity to identify improvement opportunities.
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 Monitoring forward and return TAT for overall operational efficiency. Tracking cost per shipment to maintain budget compliance and optimize
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 costs.
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 Reducing non-delivery rate (NDR) percentage through targeted initiatives. Manage vendor relationships and oversee financial operations, including:
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 Collaborate with Customer Service, Supply Chain, Retail, Concept, and Warehouse teams to enhance customer service experience and improve Net Promoter Score (NPS) ratings through rapid resolution of escalations.
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 Overseeing vendor onboarding and 1&lt;YC processes for compliance.
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 </ul>
 
 
 
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 Facilitating contract signing and consolidating monthly attendance submissions from vendors.
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 Managing purchase orders (PO) and ensuring timely payments to vendors. Creating monthly provisions for financial planning and forecasting. Generating statements of accounts (SOA) for vendors to maintain transparency.
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 Coordinate incentive payouts for drivers based on performance metrics to encourage productivity.
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 Handle petty cash and maintain accurate financial records for operations. Monitor costs against business share and provide insights to the finance team for strategic decision-making.
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 Conduct monthly reconciliations to ensure accuracy in financial reporting and operations. Manage cash-on-delivery (COD) deposits from OLM and 3PL partners to ensure proper accounting practices are followed.
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</div>

Ecommerce Coordinator

The Syndicate

Brand CoordinatorCompany: The Needs | The Syndicate | SS (Group of Companies) Location: DHA Phase 8, Karachi Schedule: Monday&ndash;Friday | 9:00 AM &ndash; 6:00 PM Salary: PKR 100,000 &ndash; 150,000About the RoleThe Needs-Group of Companies is a growing consumer-focused organization delivering quality products, innovative solutions, and outstanding customer experiences. We thrive on ownership, results, and quick execution.We are seeking a Brand Coordinator to support the growth and visibility of our brand across retail and digital platforms. You will help implement marketing strategies, coordinate product launches, and maintain the brand&rsquo;s presence in the market.Key Responsibilities<ul><li>Assist in planning and executing brand marketing campaigns online and offline</li><li>Maintain retail displays, merchandising, and visual standards</li><li>Support product launches, promotions, and pricing activities</li><li>Track sales performance, inventory, and coordinate supply-demand requirements</li><li>Monitor competitors and market trends to provide insights</li><li>Gather feedback from customers and coordinate with product and marketing teams</li><li>Represent the brand at events, activations, and retail engagements</li><li>Ensure projects are completed on time and meet quality standards</li></ul>Qualifications &amp; Skills<ul><li>3&ndash;4 years of experience in brand management, marketing, trade, or related commercial roles</li><li>Experience supporting campaigns, product launches, and activations</li><li>Understanding of marketing channels, retail merchandising, and sales metrics</li><li>Degree in Business, Marketing, Design, or related fields</li><li>Strategic thinker with strong analytical skills and attention to detail</li><li>Creative, proactive, and commercially minded</li><li>Excellent communication and interpersonal skills</li></ul>Success Metrics<ul><li>Increased brand visibility and market presence</li><li>Growth in sales and channel performance</li><li>Effective execution of campaigns and promotions</li><li>Efficient inventory management and demand planning</li><li>Higher customer engagement and repeat business</li><li>Timely and accurate delivery of brand initiatives</li></ul>Why Join Us<ul><li>Empowerment to contribute to brand growth</li><li>Opportunity to take ownership of brand activities</li><li>Medical Insurance for permanent employees</li><li>Fast-paced environment with learning opportunities</li><li>Exposure to innovative marketing strategies and professional growth</li></ul>Apply Now: Send your CV to humanresource@dsyndicate.co#BrandManager #BrandCoordinator #MarketingJobs #KarachiJobs #FMCGJobs #RetailMarketing #DigitalMarketing #CampaignManagement #BrandGrowth #MarketingCareers #CommercialExc ellence #CareerOpportunity #MarketingProfessionals #BrandActivation Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Brand Coordination: 3 years (Required)</li></ul>Work Location: In person

Brand Coordinator (Female)

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