online merchant

PublishEX Solutions Pvt. Ltd.

Position Overview: The person will be responsible for delivering exceptional customer service on behalf of Simpaisa. The person will be responsible to handle partner inquiries, resolve issues, and ensure high levels of merchant satisfaction. You will act as the primary point of contact between the merchant and the business, adhering to quality standards and performance metrics operating in a fast-paced, dynamic environment.Key responsibilities:First-Line Ticket Resolution:<ul><li>Respond promptly to merchant/partner inquiries via live support operations (WhatsApp, email, ticketing).</li><li>Efficiently and accurately resolve first-line tickets related to account inquiries, transaction issues, and general product information.</li></ul>Product Knowledge:<ul><li>Develop a deep understanding of the company&rsquo;s products and services.</li><li>Stay informed about industry trends and updates related to existing products and services.</li></ul>Problem Solving:<ul><li>Analyze merchant/partner issues and provide clear, concise, and timely solutions.</li><li>Collaborate with teammates and relevant stakeholders to escalate and resolve complex issues as needed.</li></ul>Communication:<ul><li>Maintain a professional and positive tone in written and verbal communication.</li><li>Clearly articulate complex concepts to merchants/partners in a way that is easy to understand.</li></ul>Documentation:<ul><li>Document customer interactions, issues, and resolutions in our ticketing system (ZENDESK).</li><li>Contribute to the creation and maintenance of a comprehensive knowledge base for partner support as needed.</li></ul>Quality Assurance:<ul><li>Ensure all responses and resolutions align with company policies and guidelines.</li><li>Participate in ongoing training to stay up to date on platform updates and industry best practices.</li></ul>Qualifications:<ul><li>At least 3 years of experience in call center or support center environment</li><li>Demonstrated commitment to maintaining a high level of professionalism, including punctuality, reliability, and consistent work performance.</li><li>Strong written and verbal communication skills in English.</li><li>Can commit to shift-based work. Weekly schedules are typically consistent but occasionally may require some flexibility.</li><li>Effective problem-solving skills to address partner issues related to transactions, account access, and platform functionalities.</li><li>An understanding of the diverse challenges and concerns that partners may encounter, coupled with a high level of empathy.</li><li>Candidates must be prepared to submit to further background/security checks if required.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>customer service: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Merchant Support

Talbots

<div><h2 class="jobSectionHeader">About us</h2>
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
About the role 
The Associate Merchant is responsible for merchandising a selected area(s) within the Merchant&rsquo;s scope of responsibility. This position is responsible for collaboration with the Merchant on the strategy, development, and merchandising of the department. In this position one executes quarterly buy strategies at the style/color level, exhibits passion and eye for product, conducts in-depth analysis, both financial and trend, and works collaboratively with cross-functional partners.
The impact you can have 
Omni-Channel:<ul><li>Assist in building seasonal framework for selected area(s) within the Merchant&rsquo;s scope of responsibility.</li><li>Analyze business performance on a weekly basis; present results to cross-functional and leadership teams as needed.</li><li>Highlight prior seasons through extensive product analysis, trend analysis, and productivity results to plan the next season.</li><li>Utilize both product strategies and analytical results to plan all merchandise buys, in accordance to budget, for each quarter and present investments at product investment review.</li><li>Partner with planning and inventory management on reviewing sales, receipt, and style/color count; partner on managing in-season business results and markdown cadence.</li><li>Partner with sourcing to achieve target IMU plans, make seasonal fabric projections, participate in discussions on costs, deliveries, and other vendor related matters.</li><li>Partner with design team to evolve our proven core product and introduce merchandise that is new, trend right, works within our brand filter, and moves the business forward.</li></ul>
Direct:<ul><li>Maintain knowledge of catalog and web industry trends, shop competition frequently.</li><li>Analyze direct business metrics, evaluate customer demand performance in conjunction with sales.</li><li>Review and collect all catalog and web content for department as released, work with teams to ensure accurate product representation.</li></ul>
You&rsquo;ll bring to the role<ul><li> 
Innate sense of fashion and ability to analyze and translate trends</li><li>Possess analytical skills, ability to draw smart conclusions and make thoughtful recommendations</li><li>Strong organizational skills, ability to multitask, prioritize and complete tasks on tight deadlines</li><li>Excellent attention to detail, understands importance of accuracy and thorough completion of tasks</li><li>Strong communication and collaboration skills and the ability to work as part of a team</li><li>Must be able to thrive in a fast paced, dynamic environment</li><li>Must be a creative and critical thinker, with the ability to problem solve</li><li>Must be self-motivated, driven to succeed and have a passion for learning</li></ul> 
Benefits<ul><li>
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand&rsquo;s discount policies.</li><li>
Support for your individual development plus opportunities for career mobility within our family of brands.</li><li>
A culture of giving back &ndash; local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *</li><li>
Medical, dental, vision insurance &amp; 401(K)*</li><li>
Employee Assistance Program (EAP)</li><li>
Time off &ndash; paid time off &amp; holidays*</li><li>
The target salary range for this role is: $65,000 - $67,000</li><li><ul><li>On-site: This position works on-site at least 4 days per week consistent with the needs of the business at our Talbots office location in Hingham, MA.</li></ul></li></ul><ul><li>Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.</li></ul>
#LI-CS3
Location:
Hingham Corporate Office<h2 class="jobSectionHeader">
Position Type:</h2>
Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company&rsquo;s business. The Company will not revoke or alter a job offer based on an applicant&rsquo;s request for reasonable accommodation.</div>

Associate Merchant

TalentPop App

<div>
 Join TalentPop App as an Amazon E-Commerce Operations Assistant (Remote)
 
 
 Are you an e-commerce expert who knows the ins and outs of
 
 Amazon Seller Central
 
 ? TalentPop App is seeking a highly organized and results-driven individual to take ownership of our Amazon marketplace operations. From maintaining stellar product listings to analyzing performance data and managing inventory, you will be a critical part of our success on one of the world's largest e-commerce platforms.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Manage and optimize all Amazon product listings (titles, bullet points, A+ content) for maximum discoverability and conversion.
 </li>
 <li>
 Monitor key performance indicators (KPIs) like Best Seller Rank (BSR), impressions, and conversion rates, providing weekly performance reports.
 </li>
 <li>
 Proactively manage and reconcile FBA (Fulfillment by Amazon) and FBM (Fulfillment by Merchant) inventory levels to prevent stockouts or overstocking.
 </li>
 <li>
 Handle case submissions to Amazon Seller Support for issue resolution, policy clarification, and account health maintenance.
 </li>
 <li>
 Conduct competitor analysis and keyword research to identify new product opportunities and enhance existing listing visibility.
 </li>
 <li>
 Monitor and manage customer feedback, product reviews, and Amazon Brand Health metrics.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of hands-on experience working directly with Amazon Seller Central.
 </li>
 <li>
 In-depth knowledge of Amazon policies, algorithms, and listing optimization best practices.
 </li>
 <li>
 Familiarity with Amazon tools (e.g., Helium 10, Jungle Scout, or similar research tools) is a plus.
 </li>
 <li>
 Highly analytical and detail-oriented, with a proven ability to manage complex data and inventory systems.
 </li>
 <li>
 Exceptional written communication skills for creating compelling listing copy and professional seller support correspondence.
 </li>
 <li>
 A proactive mindset and ability to work independently in a fast-paced, goal-oriented environment.
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 Reliable internet connection with a minimum of 15 Mbps for both upload and download speed.
 </li>
 <li>
 Personal PC or laptop with a minimum i5 processor.
 
 
 </li>
 </ul>
 
 Perks Of Working With TalentPop App
 
 
 
 <ul>
 <li>
 Fully remote work setup with flexible collaboration.
 </li>
 <li>
 Paid time off to rest, recharge, and stay balanced.
 </li>
 <li>
 Health and dental coverage to keep you feeling your best.
 </li>
 <li>
 Recognition programs and growth opportunities within the team.
 </li>
 <li>
 Exciting holiday incentives and other team rewards.
 
 
 </li>
 </ul>
 Important: Application Instructions
 
 
 To be considered for this position, please make sure to include the following application code in your submission:
 
 AVA25
 
 . This code helps us quickly identify applicants for the Amazon E-Commerce Operations Assistant role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you&rsquo;ve carefully read the job posting.
 
 
 
 This is your chance to grow your Amazon expertise while contributing to a collaborative and forward-thinking remote team at TalentPop App.
 
 
 
 
 Sound like a fit? We&rsquo;d love to get to know you&mdash;apply now and bring your expertise to our team!
 
</div>

Amazon VA

SALLA

<div>Salla is seeking a highly motivated Online Store Expert to join our team.
As an Online Store Expert, you will provide exceptional support to our clients in setting up, managing, and optimizing their e-commerce stores.
Your expertise will play a crucial role in helping businesses succeed on our platform by guiding them through best practices, troubleshooting issues, and implementing effective strategies to drive sales.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Guide clients in setting up their Salla online stores, ensuring a seamless onboarding experience.</li>
<li>Provide training and support to clients on using the Salla platform effectively.</li>
<li>Assist customers in optimizing their product listings and store layout for maximum visibility and sales.</li>
<li>Troubleshoot issues related to store functionality and provide timely resolutions.</li>
<li>Monitor client performance metrics and suggest strategies for improvement.</li>
<li>Stay updated on the latest e-commerce trends, tools, and best practices to share with clients.</li>
<li>Conduct webinars and workshops to educate clients on various features of the Salla platform.</li>
</ul>
Requirements<ul>
<li>
Proven experience in e-commerce, online retail, or a related customer support role.</li>
<li>Strong understanding of e-commerce platforms and online store management.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to troubleshoot technical issues effectively and efficiently.</li>
<li>Proficiency in digital marketing concepts, including SEO and content optimization.</li>
<li>Strong organizational skills with attention to detail and the ability to manage multiple clients efficiently.</li>
<li>Fluency in Arabic and English.</li>
</ul>
Benefits<ul>
<li>Bonus</li>
<li>Ramadan Salary</li></ul></div>

Salla Online Store Expert

Devout Tech Consultants

We are looking for an enthusiastic and detail-oriented Junior Bidder(Night shift work from office only)to join our team. This role is ideal for fresh Post graduates or candidates with little to no experience who are eager to learn and grow in online bidding, client communication, and project acquisition. The Junior Bidder will be responsible for identifying new business opportunities on freelancing platforms, preparing proposals, and effectively communicating with clients in fluent English.Key Responsibilities:<ul><li>Search and identify potential projects on freelancing platforms such as Upwork, Freelancer, Fiverr, etc.</li><li>Draft and submit professional proposals tailored to client requirements.</li><li>Maintain excellent communication with clients to understand their needs and project scope.</li><li>Collaborate with the business development and technical team to prepare competitive bids.</li><li>Follow up with clients to build long-term relationships and secure projects.</li><li>Keep records of proposals, ongoing bids, and conversions.</li><li>Stay updated with bidding trends and best practices.</li></ul>Requirements:<ul><li>Fresh Post graduate or entry-level candidate (no prior experience required, training will be provided).</li><li>Excellent communication skills in English (written and verbal).</li><li>Ability to draft clear, concise, and professional proposals.</li><li>Basic understanding of freelancing platforms (preferred but not mandatory).</li><li>Strong interpersonal and negotiation skills.</li><li>Quick learner, self-motivated, and detail-oriented.</li><li>Ability to work in a team as well as independently.</li></ul>Preferred Skills (Optional):<ul><li>Familiarity with IT services, software development,</li><li>Knowledge of client relationship management.</li></ul>Job Types: Full-time, PermanentBenefits:<ul><li>Food provided</li></ul>Job Types: Full-time, PermanentPay: &#8377;10,000.00 - &#8377;45,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In person

Online Bidder

Fresha

<div> Key accountabilities <ul> <ul> <li>Serve as a lead point of contact for merchants on all account management activities</li> <li>Take ownership of assigned accounts, support merchant onboarding and training, and help drive SaaS platform adoption</li> <li>Optimize listing content and availability competitiveness on the marketplace to maximize conversions</li> <li>Effectively analyze reports, and execute plans on increasing monetized revenue generated from existing accounts</li> <li>Meet key performance indicators around online bookings ratios, usage, retention, conversions and churn</li> <li>Ensure positive merchant experience through effective communication, swift resolution of merchant inquiries and requests, sound decision making and problem-solving.</li> <li>Contribute to the development of new product features by collating merchant feedback received</li> <li>Identify up-sell and cross-sell opportunities and collaborate with sales to create additional value for merchants</li> <div> </div> </ul> </ul> </div>

Account Manager

Role Overview:
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.
Reporting directly to the Head of Account Management GCC, and working collaboratively with the commercial team, you will be accountable for driving growth and helping venue partners maximize the marketing and distribution potential of their participation in the marketplace at Fresha.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.
Due to the requirements of this specific role, fluency in both English and Arabic is essential.
<div>
<ul>
<li>Serve as a lead point of contact for merchants on all account management activities</li>
<li>Take ownership of assigned accounts, support merchant onboarding and training, and help drive SaaS platform adoption</li>
<li>Optimize listing content and availability competitiveness on the marketplace to maximize conversions</li>
<li>Effectively analyze reports, and execute plans on increasing monetized revenue generated from existing accounts</li>
<li>Meet key performance indicators around online bookings ratios, usage, retention, conversions and churn</li>
<li>Ensure positive merchant experience through effective communication, swift resolution of merchant inquiries and requests, sound decision making and problem-solving.</li>
<li>Contribute to the development of new product features by collating merchant feedback received</li>
<li>Identify up-sell and cross-sell opportunities and collaborate with sales to create additional value for merchants</li>
</ul>
</div>

Sales Specialist - Account Growth (UAE/Oman/Qatar/Bahrain)

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