online store specialist e commerce channel manager

Index Lights

Job SummaryThe Online Store Specialist is responsible for establishing, managing, and growing the company&rsquo;s online sales presence across all digital channels. The role owns the end-to-end operation of online marketplaces and platforms, including channel setup, product listings, daily operations, customer experience, and basic digital marketing and SEO optimization to support sales growth.The initial focus of the role is to build and launch the company&rsquo;s online presence, followed by ongoing operational management, visibility optimization, and sales growth across all assigned channels.Location: Jeddah, Saudi ArabiaKey Responsibilities<ul><li>Establish and manage the company&rsquo;s online sales presence across all assigned channels, including Amazon, Noon, Trendyol, Haraj, and any additional platforms.</li><li>Set up, configure, and maintain seller accounts, storefronts, and brand profiles on each platform.</li><li>Create, upload, and manage product listings, ensuring accurate content, pricing, images, and compliance with platform policies.</li><li>Optimize product listings for search visibility (SEO) within marketplaces and owned platforms using relevant keywords, titles, and descriptions.</li><li>Support basic digital marketing activities, including marketplace promotions, sponsored listings, campaigns, and coordination with marketing teams when required.</li><li>Manage daily online operations, including order processing, returns, cancellations, and customer communications.</li><li>Coordinate with warehouse, logistics, finance, and marketing teams to ensure smooth fulfillment and accurate inventory across channels.</li><li>Monitor inventory levels, pricing, promotions, competitor activity, and online trends, and recommend necessary actions.</li><li>Ensure high customer satisfaction by managing inquiries, reviews, disputes, and seller performance metrics.</li><li>Track performance across all channels, including sales, traffic, conversion, and campaign results, and prepare regular reports with improvement recommendations.</li></ul>Required Skills &amp; Qualifications<ul><li>Experience managing online marketplaces or e-commerce platforms.</li><li>Working knowledge of SEO principles, marketplace search optimization, and online product visibility.</li><li>Basic understanding of digital marketing tools, promotions, and sponsored listings within marketplaces.</li><li>Strong understanding of e-commerce operations and marketplace policies.</li><li>Ability to manage multiple sales channels simultaneously.</li><li>Strong organizational, analytical, and communication skills.</li><li>Ability to work independently and take full ownership of online channels.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>online marketplaces or e-commerce platforms: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Jeddah (Required)</li></ul>Work Location: In person

Online Store Specialist / E-Commerce Channel Manager

Aquat Food Industries - أقوات للصناعات الغذائية

<div>
 
 Job Title: E-Commerce &amp; B2B Sales and Sourcing Specialist
 
 
 
 
 
 Location: Jeddah, Saudi Arabia
 
 
 Job Type: Full-Time
 
 
 Department: Sales / Procurement / E-commerce
 
 
 Reports To: Department Head
 
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 We are seeking a dynamic and results-driven E-Commerce &amp; B2B Sales and Sourcing Specialist to manage and grow our online B2B sales channels, source quality products or suppliers, and drive purchasing efficiency. This role is ideal for someone with a hybrid skill set in e-commerce operations, sourcing, B2B relationship management, and procurement.
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 E-Commerce &amp; B2B Sales:
 
 
 
 
 
 Manage and optimize B2B e-commerce platforms (e.g., Alibaba, Amazon Business, Shopify, etc.)
 
 
 
 
 
 Develop and implement strategies to increase online B2B sales and customer retention.
 
 
 
 
 
 Handle inquiries, quotations, and negotiations with business clients.
 
 
 
 
 
 Collaborate with the marketing team to create product listings, promotions, and campaigns.
 
 
 
 
 
 Monitor analytics to track traffic, conversions, and performance KPIs.
 
 
 
 
 
 Build and maintain strong relationships with wholesale and B2B customers.
 
 
 
 
 
 
 
 
 Sourcing &amp; Procurement:
 
 
 
 
 
 Identify and evaluate suppliers locally and internationally based on cost, quality, and delivery time.
 
 
 
 
 
 Negotiate pricing, payment terms, and contracts with vendors.
 
 
 
 
 
 Manage the full purchasing cycle from RFQ to PO issuance and delivery tracking.
 
 
 
 
 
 Conduct supplier audits and quality control checks as needed.
 
 
 
 
 
 Monitor inventory levels and coordinate with logistics/warehouse teams.
 
 
 
 
 
 Maintain up-to-date records of procurement activities and vendor databases.
 
 
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 Bachelor&rsquo;s degree in Business, Supply Chain, E-Commerce, or related field.
 
 
 
 
 
 2&ndash;5 years of experience in e-commerce, B2B sales, or sourcing/purchasing.
 
 
 
 
 
 Experience with platforms like Alibaba, Amazon Business, Shopify, or ERP systems (SAP, NetSuite, etc.)
 
 
 
 
 
 Strong negotiation, communication, and relationship-building skills.
 
 
 
 
 
 Analytical mindset with attention to detail and problem-solving ability.
 
 
 
 
 
 Proficiency in MS Office, Excel, and e-commerce tools.
 
 
 
 
 
 Knowledge of international trade and import/export procedures is a plus.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Preferred Skills:
 
 
 
 
 
 Multilingual abilities (Arabic, English, and other trade-relevant languages).
 
 
 
 
 
 Experience in specific industries (e.g., electronics, industrial goods, textiles).
 
 
 
 
 
 Familiarity with digital marketing and SEO for B2B platforms.
 
 
 
</div>

E-commerce Specialist

Whitecollars

<div>Company Description 
My Little Home is a retailer of home textiles and accessories, with six vibrant stores across the kingdom, located in 
Jeddah, Riyadh, and Madina. In addition to physical stores, MLH e-commerce platform serves customers 
nationwide.
Our aim is to be a distinguished lifestyle brand, offering products with designs that make a statement. We are 
committed to providing our customers with high-quality materials at reasonable prices. At MLH, we believe in 
enhancing our customers' living spaces with beautiful and comfortable home essentials that reflect their personal style. 
Job Description 
Job Summary: 
 
The Retail Manager is responsible for overseeing day-to-day retail store operations to ensure strong sales 
performance, consistent customer experience, and efficient execution of company standards. This role focuses on people management, store performance, and operational discipline across all locations.
Key Responsibilities: 
 
Store Operations<ul><li>
Oversee daily operations of all retail stores to ensure smooth functioning.</li><li>
Ensure stores follow company policies, procedures, and operational standards.</li><li>
Monitor opening, closing, cash handling, and daily store reports.</li><li>
Coordinate with the head office on operational requirements and updates.</li></ul>
Sales &amp; Performance<ul><li>
Drive sales performance and achieve monthly and annual sales targets.</li><li>
Monitor KPIs such as sales, ATV, conversion rate, and staff productivity.</li><li>
Analyze store performance and recommend corrective actions.</li>
Support promotions, launches, and in-store campaigns execution. 
<li>
</li></ul>People Management<ul><li>
Manage Store Managers and sales staff across locations.</li><li>
Ensure proper staffing, scheduling, and coverage.</li><li>
Coach, train, and motivate store teams to improve performance.</li><li>
Participate in hiring, onboarding, performance reviews, and disciplinary actions.</li></ul>
Customer Experience<ul><li>
Ensure a consistent and high-quality customer experience across all stores.</li><li>
Handle escalated customer complaints and resolve issues professionally.</li><li>
Monitor service standards and staff behavior on the shop floor.</li></ul>
Visual Merchandising &amp; Standards<ul><li>
Ensure visual merchandising guidelines are properly implemented.</li><li>
Maintain store appearance, cleanliness, and brand presentation.</li><li>
Coordinate with VM or marketing teams on displays and layouts.</li></ul>
Stock &amp; Loss Control<ul><li>
Coordinate with inventory/warehouse teams on stock availability and replenishment.</li><li>
Monitor shrinkage, damages, and stock discrepancies.</li><li>
Ensure proper stock handling and adherence to inventory procedures.</li></ul>
Reporting &amp; Communication<ul><li>
Prepare regular reports on sales, staffing, and store performance.</li><li>
Communicate store needs, issues, and insights to senior management.</li><li>
Act as the main link between stores and the head office.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business, Retail Management, or related field (preferred).</li><li>
5+ years of experience in retail operations, with multi-store exposure.</li><li>
Strong leadership and people-management skills.</li><li>
Good understanding of retail KPIs and store economics.</li><li>
Experience working with POS and retail systems.</li></ul>
Skills &amp; Competencies<ul><li>
Strong communication and leadership skills.</li><li>
Problem-solving and decision-making ability.</li><li>
Hands-on, field-oriented mindset.</li><li>
Ability to work under pressure and meet targets.</li><li>
Organized, disciplined, and detail-oriented.</li></ul></div>

Retail Manager

SALLA

<div>Salla the leading SaaS e-commerce enabler in the region, is seeking a highly qualified individual to join our team as a Product Manager (Payment).
In this role, you will be responsible for overseeing the development and execution of Salla's Payment products, As the Product
Manager (Payment), you will be instrumental in guiding our company towards continued success in the ever-evolving e-commerce landscape .
Responsibilities
Drive the creation of new payment products, from ideation to go-to market strategies.
Analyze and optimize payment processes within the platform to ensure seamless experience.
Work closely with the product and finance teams to ensure the platform meets the evolving needs of merchants and customers needs.
Collaborate with the development team to ensure seamless integration of PSPs into Salla's platform, enhancing the overall
payment experience.
Stay informed about the latest updates, regulations, and compliance requirements related to PSPs in the e-commerce industry.
Evaluate and compare various payment method to recommend the best options for merchants based on their needs and the specific markets they serve.
Develop detailed product roadmaps for the payment product line.
Collaborate with and leading cross-functional teams including engineering, sales, and marketing to ensure successful product
delivery.
Determine go-to-market strategies for products, and lead product launches.
Manage the development of all product-related content including user guides, training materials, and product messaging.
Analyze market trends, competitive products, and other industry indicators to identify opportunities for innovation and growth.
Communicate product strategy and progress to the executive team on a regular basis
Conduct competitive analysis and market research to validate product features and make informed decisions.
Define and measure key product metrics to monitor product success and drive ongoing improvements.
Manage the product lifecycle from ideation to launch and post-launch analysis.
Establish and evangelize best practices for product management across the organization.
Lead and mentor a team of product managers and collaborate with external stakeholders to drive product adoption.
Requirements<ul>
<li>Bachelor's Degree in Computer Science, Engineering, or related field.</li>
<li>2-4+ years of experience in product management or related roles.</li>
<li>Experience with e-commerce and payment solutions.</li>
<li>Proven track record of success in developing and launching products that meet revenue and profit goals</li>
<li>Proven track record of leadership and collaboration across cross-functional teams.</li>
</ul>Product Managers
Engineering Teams
Commercial Teams (Sales, Marketing, Partnership)<ul>
<li>Excellent leadership, decision-making, and communication skills</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to work independently and manage multiple initiatives simultaneously.</li>
<li>Experience with Agile methodology and product development frameworks.</li>
<li>Strong Ability for Innovation, Coming up with Original Ideas that disrupt markets Criteria</li>
<li>Strong ability to come up with new innovations ( a proven track record of that )</li></ul></div>

Product Manager | Payment

L'Oréal

<div>Hello, we&rsquo;re L&rsquo;Or&eacute;al, we're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.<h3 class="jobSectionHeader">
A Day in the Life</h3>
As a Customer Care Executive for E-Commerce in our Operations team, you will be the primary point of contact for our online customers, ensuring a seamless and positive experience from order to delivery. You will play a crucial role in building trust and loyalty by providing exceptional support and resolving inquiries efficiently.
In this role, you will:<ul><li>
Manage the end-to-end order process for our e-commerce channels, ensuring accuracy and timeliness.</li><li>
Serve as the vital link between our customers, supply chain, and e-commerce teams to handle inquiries, returns, and resolve any issues.</li><li>
Monitor and analyze customer feedback to identify trends and contribute to the continuous improvement of our services and processes.</li><li>
Collaborate with key accounts and internal teams to support the growth of our e-commerce business and uphold our standards of service excellence.</li></ul><h3 class="jobSectionHeader"> 
We Are Looking For</h3>
We are looking for a proactive and solution-oriented individual who is dedicated to providing outstanding customer service. You are a great communicator with a talent for managing complexity and turning challenges into opportunities for improvement. The ideal candidate has:<ul><li>
A Bachelor&rsquo;s degree in a related field.</li><li>
Excellent written and verbal communication skills in both Arabic and English.</li><li>
Strong problem-solving abilities and a consumer-centric mindset.</li><li>
The ability to work collaboratively in a fast-paced environment.</li><li>
An organized and detail-oriented approach to managing tasks and projects.</li></ul><h3 class="jobSectionHeader"> 
What&rsquo;s In It For You</h3><ul><li>
A place for you to leave your comfort zone and grow beyond your potential (here, you&rsquo;ll be encouraged to try new things and take risks!)</li><li>
Real responsibility from day 1, there&rsquo;s no sitting on the sidelines at L&rsquo;Or&eacute;al</li><li>
An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!</li><li>
A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference</li></ul><h3 class="jobSectionHeader"> 
Who We Are</h3>
L&rsquo;Or&eacute;al is present in 150 markets on five continents. For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to &lsquo;Create beauty that moves the world&rsquo;; it is now the industry world leader with &euro;42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone &amp; our planet.
Our daring Operations team of thousands of exceptional minds don&rsquo;t just work on complex challenges; They help create sustainable and inclusive beauty alongside our partners by crafting, innovating, sourcing, producing, and delivering millions of products and services that touch every corner of the globe.
We&rsquo;re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual&rsquo;s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.</div>

Customer Care Executive E-Commerce KSA

LEO MEA (Middle East & Africa)

<div>
 
 Overview
 
 
 
 The Copywriter is responsible for creating compelling and effective concepts and copy in the Arabic language for advertising campaigns. In collaboration with other members of the creative team, they craft communication pieces and campaigns across various mediums that effectively communicate the message and goals of the campaign, while also resonating with the target audience.
 
 
 They handle projects from concept to final execution, while overseeing and mentoring junior copywriters along the way. They have experience in client interaction, and can effectively present and rationalize their work.
 
 
 The position of Copywriter - Arabic is for someone who is a hands-on copywriter with natural storytelling ability and has experience working in an agency environment, creating conceptually driven campaigns and crafting copy in Arabic for global brands.
 
 
 <ul>
 <li>
 Partners with creative leaders to proactively seek out and contribute actionable and thought- provoking ideas.
 </li>
 <li>
 Being able to juggle multiple projects, prioritize, and meet deadlines
 </li>
 <li>
 Investigating industry best-practices and new possibilities
 </li>
 <li>
 Taking part regularly in opportunity briefs, stretching their creative abilities consistently
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Writing texts (e.g. copy, product descriptions), proofreading, and content editing
 </li>
 <li>
 Ensuring the consistency of prepared content;
 </li>
 <li>
 Works in partnership with an Art Director to develop creative concepts for marketing materials and marketing campaigns.
 </li>
 <li>
 Have a keen understanding of all the channels in the 1:1 marketing space.
 </li>
 <li>
 Understanding of the power of data intelligence to help them achieve the communication challenge.
 </li>
 <li>
 Required to make conceptual and strategic decisions across a wide variety of clients and industries.
 </li>
 <li>
 Experienced in taking briefs, crafting succinct and effective copy, writing and formatting copydecks, and interpreting brand tone of voice and language.
 </li>
 <li>
 Develop and execute strategically-sound creative for cross-channel initiatives
 </li>
 <li>
 Persuasively present both internally and to clients with credibility, reasoning, and emotion
 </li>
 <li>
 Actively listen to truly understand the ask, client feedback, and internal feedback
 </li>
 <li>
 Ensure communications are produced to the highest standards of accuracy and quality control
 </li>
 <li>
 Deliver fresh ideas and personality while working with existing brand voice and tone
 </li>
 <li>
 Conceptulizes and writes everything &mdash; from white paper ideas to scripts to in-store signage to social media and more.
 </li>
 <li>
 Researches competitors and the industry to provide insight into trends and creative foresight
 </li>
 <li>
 Partners with the creatives to make the idea, copy, and design a cohesive story
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least 4 years of experience in concept creation and have a clear understanding of the difference between a communication concept and an executional idea.
 </li>
 <li>
 Mastery in developing copy for large cross-channel and/or direct-marketing initiatives across media, both online and off
 </li>
 <li>
 Bachelor&rsquo;s Degree in appropriate field of study
 </li>
 <li>
 Has the personality to develop thriving client relations and can lead creative presentations
 </li>
 <li>
 Strong conceptualisation and smart thinking skills
 </li>
 <li>
 Energy, a sense of humor and an open &amp; curious minds
 </li>
 <li>
 Exceptional conceptual and design skills and a robust portfolio that shows your talent both across mediums
 </li>
 <li>
 A knack for strategic brainstorming, campaign development, creative brief development and creative execution
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 R-2952P-3340
</div>

Copywriter - Arabic

EssilorLuxottica Chalhoub

Key accountabilities and responsibilities:As a Store Manager at EssilorLuxottica Chalhoub you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team.Key Responsibilities- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.- Define, execute and monitor the store action plan to achieve sales targets and KPIs.- Manage the customer database to build strong relationship with customers and create future potential selling opportunities- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.- Think hybrid by leveraging all type of point of sales online and offline.- Provide a clear vision to the team about the business and store's vision and key directions.- Identify, recruit, develop and retain strong talents.- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.- Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.- Ensure performance improvement plans are discussed and documented in a transparent manner.- Ensure all sales and operational policies and procedures are followed and maintained in the store.- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.- Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hoursAre you?KPI focusedLeading a team to success by being highly commercialCommitted to creating a positive and energetic cultureExcited to push the boundaries and be creativeResult Driven and Problem SolvingPassionate about building, coaching and developing a dedicated teamRequirements:- Minimum of 3 years optical retail experience.- Experience in a Store Leadership role-Written and verbal communication skills in EnglishJob Types: Full-time, PermanentExperience:<ul><li>Optical : 3 years (Preferred)</li></ul>

Store Manager

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