open claims representative

Amica Insurance

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Associate APD Claims Representative
  <br/>
  <br/>
 </strong>
 Atlanta Regional
 <br/>
 <br/>
 2180 Satellite Boulevard, Suite 350, Duluth, GA 30097
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 <br/>
 <strong>
  Thank you for considering Amica as part of your career journey, where your future is our business.
  <br/>
  <br/>
 </strong>
 <strong>
  Ready to Join Us?
  <br/>
  <br/>
 </strong>
 Are you a detail-oriented professional with a passion for resolving complex issues and supporting customers in a time of need? We&rsquo;re looking for a Claims Representative who thrives in a fast-paced environment and is committed to delivering exceptional service. As an Associate Auto Physical Damage (APD) Claims Representative in our Atlanta Regional office, you will play a vital role in handling automobile insurance claims.
 <br/>
 <br/>
 At Amica, we recruit the best talent and believe that an investment in our people is an investment in us. Our frontline customer service representatives carry out our guiding philosophy &ndash; that empathy is our best policy &ndash; to our valued customers every day.
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 <br/>
 We believe in promoting from within and providing our employees with opportunities for growth and advancement. This entry-level position offers a high level of growth potential, including the possibility to advance to team lead and supervisory roles. We are committed to helping our employees build long-term careers with us.
 <br/>
 <br/>
 Thinking about a career in Claims?
 <strong>
  Watch this employee testimonial
 </strong>
 to see how Amica employees grow their skills, take on new opportunities, and build lasting careers.
 <br/>
 <br/>
 <strong>
  As a key member of our claims team, you will:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own your caseload: Manage a backlog of claims using a diary system to ensure timely communication, monitoring, and reporting.
  </li>
  <li>
   Investigate: Conduct in-depth research to evaluate coverage and determine claim outcomes.
  </li>
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   Communicate effectively: Monitor claim-related communications and respond to customer's needs.
  </li>
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   Collaborate and contribute: Build strong relationships across departments and help foster a culture of teamwork.
  </li>
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   Stay informed: Develop a working knowledge of laws and regulations impacting claims handling.
  </li>
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   Stay compliant: Maintain active licenses in designated states and complete continuing education as required.
  </li>
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   Adapt and support: Take on additional responsibilities as needed to support team success.
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   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
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 </strong>
 <ul>
  <li>
   A high school diploma or equivalent &ndash; college coursework or additional training is a plus!
  </li>
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   Willingness to obtain required state insurance licenses (Don&rsquo;t worry &mdash; we&rsquo;ll provide study materials, paid time to study and cover the exam costs!)
  </li>
  <li>
   Prior experience in insurance or claims handling is helpful, but not required
  </li>
  <li>
   Prior experience providing support to customers or clients is valued and can contribute to success in this role
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   Strong decision-making skills
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   A calm, empathetic communicator who can confidently support people during tough situations
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   Excellent written and verbal communication skills
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  <li>
   Comfortable using Microsoft Word and Outlook
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  </li>
 </ul>
 <strong>
  Compensation And Schedule
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 </strong>
 <ul>
  <li>
   Starting annual salary of $40,950, overtime is paid for any excess hours
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   Annual Success Sharing Plan - Paid to eligible employees if the company meets or exceeds the combined ratio, growth and/or service goals.
  </li>
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   37.5-hour schedule, Monday through Friday, 8:45 a.m. to 5 p.m.
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   Potential to work holidays for additional pay
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   Work from home up to two days per week once trained to work independently
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  </li>
 </ul>
 <strong>
  We&rsquo;ve Got The Whole Package
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 </strong>
 <ul>
  <li>
   Medical, dental, vision coverage, short- and long-term disability, and life insurance
  </li>
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   Paid Vacation &ndash; you will receive at least 13 vacation days in the first 12 months; amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
  </li>
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   Holidays - 14 paid holidays observed
  </li>
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   Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
  </li>
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   Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
  </li>
  <li>
   Annual Success Sharing Plan - Paid to eligible employees if the company meets or exceeds combined ratio, growth and/or service goals
  </li>
  <li>
   Generous leave programs, including paid parental bonding leave
  </li>
  <li>
   Student Loan Repayment and Tuition Reimbursement programs
  </li>
  <li>
   Generous fitness and wellness reimbursement
  </li>
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   Employee community involvement
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  <li>
   Strong relationships, lifelong friendships
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  <li>
   Opportunities for advancement in a successful and growing company
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Amica?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Our People Are Our Priority: We&rsquo;re a mutual company where people come first, including empathetic employees who represent the diversity of our policyholders. That&rsquo;s why we welcome employees who represent differences in opinion, life experience and perspectives, who enrich a culture where everyone can contribute and grow.
  </li>
  <li>
   The Opportunities Are Wide Open: We know growth isn&rsquo;t always linear. We encourage our employees to be curious about their career at Amica and explore the options available to them. We believe that what&rsquo;s best for our employees is best for the company.
  </li>
  <li>
   Commitment Goes Both Ways: What employees get in return for what they bring to Amica includes compensation and benefits of a Total Rewards package. But it goes further to include flexible work environments and opportunities to advance their careers. The support we offer is designed to help you build a stable and fulfilling career that&rsquo;s uniquely Amica.
   <br/>
   <br/>
  </li>
 </ul>
 Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.
 <br/>
 <br/>
 The safety and security of our employees and our customers is a top priority. Employees may have access to employees&rsquo; and customers&rsquo; personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees&rsquo; or customers&rsquo; physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
 <br/>
 <br/>
 <strong>
  About Amica
  <br/>
  <br/>
 </strong>
 Amica Mutual Insurance Company is America&rsquo;s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support
 <br/>
 <br/>
 Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
 <br/>
 <br/>
 Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site:
 <strong>
  https://careers.amica.com
 </strong>
 . Learn more in the "Is Amica hiring?" section of our
 <strong>
  FAQ
 </strong>
 .
 <br/>
 <br/>
 rp
</div>


Associate APD Claims Representative

FIRST ACCEPTANCE INSURANCE

<div><p>SUMMARY
<br>
This Auto Liability Specialist position reports into either Tampa, FL, or Nashville, TN, with the potential to work remotely full time. As an Auto Liability Specialist I, you are responsible for reviewing, evaluating, investigating, and settling claims over the phone and through written correspondence. The primary responsibility of this level of claims adjuster will be to manage first and third-party claims with low complexity coverage and legal liability issues.</p>
<div>
RESPONSIBILITIES<br>
<ul><li>Evaluate and investigate policy coverage, liability, and damages promptly following a set of general claims and statutory guidelines.</li><li>Assists internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service.</li><li>Establish and maintain appropriate diary of open claims following company guidelines.</li><li>Conduct thorough investigations, which can include obtaining necessary documents and forms from claimants and insureds and conducting recorded statements.</li><li>Ensure timely review of appraisals and partner with appraisers to determine accident-related damages.</li><li>Open and process correspondence related to assigned claims.</li><li>Recognize recovery opportunities regarding subrogation.</li><li>May perform other duties as assigned.</li></ul></div>
<div>
JOB REQUIREMENTS<br>
<ul><li>6 months - 1 year of property claims handling experience.</li><li>Proficient PC and Windows skills.</li><li>Effective verbal and written communication, time management, negotiation, organization and investigative skills.
</li><li>Possesses strong organizational and time management skills.
</li><li>Customer service orientation.
</li><li>Ability to perform basic math calculations (addition, subtraction, multiplication, and division) as well as the calculation of averages and percentages.
</li><li>Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits.</li><li>High School Diploma or equivalent required.</li><li>Associate&rsquo;s degree in the business field or equivalent experience preferred.</li><li>INS or other insurance-related courses preferred.</li></ul></div>
<p>
PHYSICAL DEMANDS:<br>
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
While performing the duties of this job, the employee is regularly required to do manual tasks, which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other abilities include possessing the capacity to learn, concentrate, think, and read. Oftentimes the employee will be communicating and interacting with others while working.</p>
<p><b><i>
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</i></b></p>
<p><b><i>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.</i></b></p>
<p>
#LI-REMOTE</p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Auto Liability Specialist I

Michigan Farm Bureau

<div>OBJECTIVE:
<div><b>
Senior Property Claims Representative Objective</b></div><div>
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.</div>
RESPONSIBILITIES:
<div><b>
Senior Property Claims Representative Responsibilities</b></div><div>
Investigate, evaluate and control property and casualty claims under minimal supervision.</div><div></div><div><br>
Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.</div><div></div><div><br>
Maintain advanced knowledge of farm machinery, livestock and home furnishings.</div>
QUALIFICATIONS:
<div><b>
Senior Property Claims Representative Qualifications</b></div><div></div><div><b><br>
Required</b>: Bachelor&rsquo;s degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.</div><div></div><div><br>
Minimum five to seven years multi-line or property claims experience required.</div><div></div><div><br>
Advanced knowledge of insurance contracts written by the companies required.</div><div></div><div><br>
Advanced knowledge of company and divisional policies and procedures required.</div><div></div><div><br>
Must possess outstanding listening and superior customer service skills.</div><div></div><div><br>
Advanced knowledge of estimating systems and construction requirements and methods required.</div><div></div><div><br>
Must have access to high speed Internet at home if position is field-based.</div><div></div><div><br>
Must possess a valid driver license with an acceptable driving record.</div><div></div><div><br>
Designations in INS, AIC and/or similar professional insurance designation required.</div><div></div><div><b><br>
Preferred</b>: Designation in CPCU preferred.</div><div></div><div><b><br>
Note: </b><b>This is a work from home position in Michigan, primarily covering these Michigan counties: </b><b>Monroe, Wayne, Washtenaw, and Lenawee</b><b>.</b></div><div></div><div><br>
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.</div><div></div><div><br>
PM19</div></div>

Senior Property Claims Representative

CCMSI

<div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><div><b>Multi-Line Claim Representative I (Auto/Property) &ndash; National Accounts</b></div><div></div><div><div><b><br>
Location:</b> Remote<br>
<b>Schedule:</b> Full-Time<br>
<b>Salary Range:</b> $60,000 - $65,000</div><h3 class="jobSectionHeader"><b>
Build Your Career With Purpose at CCMSI</b></h3><div>
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.</div><div></div><div><br>
We don&rsquo;t just process claims&mdash;we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work&reg;, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.</div><div></div><h3 class="jobSectionHeader"><b><br>
Job Summary</b></h3><div>
The <b>Multi-Line Claim Representative I</b> is responsible for the investigation and adjustment of assigned <b>commercial auto and property claims</b> within a <b>national accounts environment</b>. This role manages claims from assignment through resolution (cradle to grave) while adhering to CCMSI claim handling standards, client-specific instructions, and applicable state regulations.</div><div></div><div><br>
This position is designed for early-career adjusters with <b>1&ndash;2 years of claim handling experience</b> who possess a foundational understanding of coverage and liability investigation. The ideal candidate demonstrates accountability, attention to detail, and a strong desire to grow within a multi-line claims environment.</div><div></div><div><br>
This is not a high-volume, quick-resolution claim environment. Adjusters are expected to take ownership of their files, maintain consistent communication, and deliver quality outcomes through strong follow-through and sound judgment.</div></div><br>
<div></div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities<br>
</b></h2>
<div></div><div><div><div><ul><li>Investigate, evaluate, and adjust commercial auto and property claims in accordance with corporate standards, client guidelines, and jurisdictional requirements</li></ul><ul><li>
Apply knowledge of <b>commercial auto policies</b> and coverage to determine compensability and exposure</li></ul><ul><li>
Conduct thorough <b>liability investigations</b>, including fact gathering, analysis, and documentation</li></ul><ul><li>
Apply principles of <b>comparative/contributory negligence</b> in claim evaluation and decision-making</li></ul><ul><li>
Establish and maintain appropriate reserves within authority guidelines</li></ul><ul><li>
Review damage estimates, invoices, and related documentation for accuracy and claim relevance</li></ul><ul><li>
Negotiate settlements within authority limits and in alignment with client expectations</li></ul><ul><li>
Issue claim payments in accordance with CCMSI procedures and industry standards</li></ul><ul><li>
Maintain accurate and timely claim documentation, diary management, and file updates</li></ul><ul><li>
Communicate effectively with clients, claimants, and vendors, ensuring responsiveness and clarity</li></ul><ul><li>
Identify and pursue subrogation opportunities where applicable</li></ul><ul><li>
Manage claims across <b>multiple accounts</b> within a national account structure</li></ul><ul><li>
Ensure compliance with all service commitments and corporate claim handling standards</li></ul><br>
<div></div>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications<br>
</b></h2>
<div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><ul><li><b>
1&ndash;2 years of claim handling experience</b> (commercial auto and/or property)</li><li>
Foundational understanding of <b>commercial auto coverage</b></li><li>
Experience or training in <b>liability investigations and negligence evaluation</b></li><li>
Strong verbal and written communication skills</li><li>
Ability to manage multiple priorities and maintain organization in a fast-paced environment</li><li>
Self-starter with strong follow-through and accountability</li><li>
Proficiency in Microsoft Office applications</li><li>
Reliable, predictable attendance during assigned client service hours</li><li><b>
Current adjuster license in home state</b></li></ul><h3 class="jobSectionHeader"><b>
Nice to Have</b></h3><ul><li>
Experience handling <b>multiple accounts</b> in a national or carrier environment</li><li>
Prior <b>TPA experience</b></li><li>
Additional state adjuster licenses are a plus</li><li>
Exposure to general liability claims</li><li><b>
Bilingual (Spanish) proficiency preferred</b></li></ul><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love Working Here</b></h3><ul><li>
4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year</li><li>
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance</li><li>
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)</li><li>
Career growth: Structured development into multi-line and advanced claim roles</li><li>
Culture: A supportive, team-based work environment</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
How We Measure Success</b></h3><div>
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:</div><ul><li>
Quality claim handling &ndash; thorough investigations and strong documentation</li><li>
Timeliness &amp; responsiveness &ndash; proactive communication and dependable follow-through</li><li>
Compliance &ndash; adherence to client and jurisdictional standards</li><li>
Client satisfaction &ndash; consistent and reliable service delivery</li><li>
Professional growth &ndash; development of technical knowledge and claim expertise</li></ul><h3 class="jobSectionHeader"><b>
Compensation &amp; Compliance</b></h3><div>
The posted salary reflects CCMSI&rsquo;s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.</div><div></div><div><br>
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.</div><div></div><div><br>
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.</div><div>
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.</div><div>
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.</div><div></div><div><br>
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.</div><div></div><h3 class="jobSectionHeader"><b><br>
Our Core Values</b></h3><div>
At CCMSI, we believe in doing what&rsquo;s right&mdash;for our clients, our coworkers, and ourselves. We look for team members who:</div><ul><li>
Lead with transparency We build trust by being open and listening intently in every interaction.</li><li>
Perform with integrity We choose the right path, even when it is hard.</li><li>
Chase excellence We set the bar high and measure our success. What gets measured gets done.</li><li>
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.</li><li>
Win together Our greatest victories come when our clients succeed.</li></ul><div></div><div><b><br>
We don&rsquo;t just work together&mdash;we grow together. If that sounds like your kind of workplace, we&rsquo;d love to meet you.</b></div><div></div><div><br>
#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #ClaimsCareers #CommercialAutoClaims #PropertyClaims #EntryLevelClaims #RemoteJobs #IND123 #LI-Remote</div></div></div></div></div></div><div></div>

Multi-Line Claim Adjuster I (Auto/Property)

Trigo Group

<div><p><b>TRIGO Global Quality Solutions</b> is seeking a<b> Quality Resident Liaison/Representative
</b></p><p><b>Full-time with Benefits / Bi-lingual</b></p><p><b>
Casa Grande, AZ</b></p><p>
This job is key for the success of TRIGO's Quality Resident Engineering business, so the following objectives should be accomplished to the highest feasible standards to avoid the official claims from the customer mainly through preventive actions as well as corrective ones.</p><p><b>
Responsibilities:</b></p><ul><li>
Ensure customer satisfaction - technical support of the customer, customer support in quality issues and promotion of contracted customer's reputation.</li><li>
Build a tight and solid professional relationship with customer at plant level.</li><li>
Be identified as the contracted customer's representative, qualified to deal with customer production issues. Get customer credibility through fulfilled commitments.</li><li>
Ensure an open and straight communication line between OEM and the contracted customer.</li><li>
Suggest improvements to both OEM and contracted customer.</li><li>
Immediately analyze problems at OEM's facility to find the proper solution (and avoid claim) and inform affected production plants to take appropriate corrective actions. Proactive channeling of information on existing claims to the Plant to perform the analysis and solve them.</li><li>
Provide continuous feedback to the customer about the status and evolution of existing claims as soon as possible.</li><li>
Participate in the customer meetings, as required.</li><li>
Seek continuous feedback, formal and informal, of customer satisfaction degree about our product and service.</li><li>
Audit regularly how the customer handles our products.</li><li>
Keep him/herself trained and updated on technical and quality related specifics and business topics through regular meetings and visits to contracted partner's.</li><li>
Be aware of and transmit to his/her TRIGO Resident liaison Manager any project or initiative taken by our competitors.</li><li>
Report on a regular basis (defined by the supervisor) to the dedicated contracted partner's team or contact partner.</li><li>
Participate on any prototype, pre-serial builds or line trials, launch support and engineering changes at Customer as needed.</li><li>
Reports to the TRIGO Country Resident Manager internally and to the defined contacts externally.</li><li>
Involvement in customer requirements concerning technical changes, technical support of the customer.</li><li>
Representation of contracted partner and the interest of the customer</li><li>
Coordinate repair and/or Sorting activities on site. Starting any sorting or rework activity must be executed only based on written confirmation by the contracted client.</li></ul><p><b>
Required Skills</b></p><ul><li>
Strong Mechanical Skills</li><li>
Excellent Communication Skills, Both written and verbal</li><li>
Strong in process and process controls</li><li>
Identify and implements Standardized Work</li><li>
Process and Product audits experience</li><li>
Shipping and Receiving knowledge.</li><li>
Strong personality able to give direction and lead teams.</li><li>
Sequencing and of automotive parts (preferred)</li><li>
Tier 1 experience (preferred)</li></ul><p><b>
Personal Skills
</b></p><ul><li>Ability to deal with pressure and ambiguous situations.</li><li>
Eager to take on new challenges and responsibilities.</li><li>
Self-motivated/Self-Starter.</li><li>
Strong integrity, used to act as company's rep.</li><li>
Able to build a long-term win-win patterns with client.</li><li>
Communication a plus with excellent problem solving and customer relationship skills: Problem-solving ability.</li><li>
Ability to be/work on call at any time.</li></ul><p><b>
About TRIGO Global Quality Solutions</b></p><p>
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.</p><p><b>
TRIGO Global Quality Solutions </b>is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.</p><p><b>
TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted</b></p></div><p></p>

Quality Resident Liaison / Automotive Representative

H.J. Martin and Son

<div><p><b>Department:</b> Residential</p>
<p><b>Hours:</b> Full-time Monday through Friday (8:00 a.m. to 5:00 p.m.)</p><br>
<p></p><p>Thank you for considering employment with H.J. Martin and Son!</p><br>
<p></p><p>Please complete all sections of the application to the best of your ability. Once submitted, your application will be reviewed by our hiring team, and we will contact you if your skills and experience align with our current openings.</p><br>
<p></p><p><b>Company Description:</b> H.J. Martin and Son is a specialty contractor with services in residential &amp; commercial flooring, commercial glass, walls &amp; ceilings, doors, hardware &amp; specialties, and millwork &amp; FF&amp;E, along with national retail solutions, including fixture installation. Founded in 1931, the fourth-generation company works nationwide from its headquarters in Green Bay, WI.</p></div>
<br><div><p><b>Position Description: </b>The Claims Manager works closely with customers, manufacturers , and internal teams to investigate claims, resolve issues efficiently, and maintain compliance with company policies and industry standards.
</p><p></p><p><b>Principal Responsibilities:
</b></p><ul><li>Scheduling appointments with homeowners, contractors and vendors to set up inspections</li>
<li>Meet with homeowners and contractors to inspect hard surface and soft surface flooring along with taking pictures of affected areas</li>
<li>Explaining the claims process to homeowners and contractors</li>
<li>Properly handling customer&rsquo;s complaints and concerns</li>
<li>Ensure a positive outcome for all customers</li>
<li>Labeling electronic folders and downloading pictures into these folders for future reference</li>
<li>Collecting pertinent information from RFMS, including orders, purchase orders, product information and roll numbers</li>
<li>Using collected information to file a claim with the appropriate vendor or mill, via internet, fax or phone</li>
<li>Figure material costs, amount of product needed, sundry amounts and the labor associated with the removal and new installation for each claim</li>
<li>Creating orders once material and installation costs have been figured</li>
<li>Ordering material and scheduling installs with installation department</li>
<li>Saving orders with line item amounts in electronic folders for future labor requests</li>
<li>Adding daily notes of interactions between yourself, vendors, mills, homeowners and contractors into the claim to track timelines and pertinent information</li>
<li>Conducting follow up calls or emails to mills, vendors or reps to check status on existing open claims</li>
<li>Keeping salesperson or designer informed and up to date with the status for each of their open claims</li>
<li>Creating an open claims list each week or when requested for AR</li>
<li>Tracking credit memos and payments for existing open claim to ensure reimbursement on all claims</li>
<li>Checking job costs in Timberline software</li>
<li>Adjust labor costs and enter into order prior to submitting labor requests from the mill or vendor</li>
<li>Close and bill out claim orders after satisfactory reimbursements have been received</li>
<li>Effectively create denial, settlement and approval letters</li>
</ul><p></p><p><b>Other Duties As Assigned: </b>Performs other related duties as assigned including supporting team members in the completion of their work for the purpose of ensuring the efficient and effective functioning of the business.</p></div>
<br><div><p><b>Experience/Education Required:
</b></p><ul><li><ul><li>Bachelor&rsquo;s degree is preferred, but not required
</li><li>Flooring experience is preferred, but not required</li>
<li>Proficient with Microsoft Office and Adobe Acrobat</li>
<li>Highly organized, and ability to handle multiple project/tasks simultaneously</li>
<li>Proven ability to effectively communicate and apply policies and procedures to others</li>
<li>Strong analytical skills</li>
</ul></li></ul><p></p><p><b>Conditions of Employment: </b>Must be able to pass pre-employment background check and drug screen. The employee is expected to all adhere to all company policies.</p></div>
<br><div><p><i>AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER</i></p></div>

Claims Manager

ERGO NEXT Insurance

<div>
 <strong>
  Location: Remote
  <br/>
  <br/>
 </strong>
 NEXT&rsquo;s mission is to help entrepreneurs thrive. We&rsquo;re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.
 <br/>
 <br/>
 Simply put, wherever you find small businesses, you&rsquo;ll find NEXT.
 <br/>
 <br/>
 Since 2016, we&rsquo;ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We&rsquo;re backed by industry leaders in insurance and tech, and we still have room to grow &mdash; that&rsquo;s where you come in.
 <br/>
 <br/>
 We are looking for a motivated Claims Advocate focusing on Commercial Property and Inland Marine. You will join a team of experienced claims professionals and will investigate and resolve Commercial Property and Inland Marine claims to provide the best possible claim outcome and employ best efforts to ensure that the customers&rsquo; interests are protected.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage claims related to commercial property and commercial inland marine damage
  </li>
  <li>
   Make prompt contact with customers to set expectations, develop an action plan, and perform an initial and continuous exposure assessments
  </li>
  <li>
   Investigate claim damages and situation using internal and external resources
  </li>
  <li>
   Determine coverage through analyzing investigation data and policy terms
  </li>
  <li>
   Explains coverage to policyholders providing excellent customer service
  </li>
  <li>
   Facilitate claim resolutions ensuring fair settlement
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of claims handling experience with a focus on commercial property claims preferred
  </li>
  <li>
   Knowledge of claims processes, policy language, and insurance industry practices is highly preferred.
  </li>
  <li>
   Experience with Xactimate and XactContents software is also highly preferred.
  </li>
  <li>
   Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills
  </li>
  <li>
   Texas adjusters license required and ability to obtain additional states
  </li>
  <li>
   Desire and ability to collaborate with many departments and coworkers
  </li>
  <li>
   A commitment to providing excellent customer service and maintaining high client satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Unstoppable Qualities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Empathetic, dedicated to understanding the needs of our customers
  </li>
  <li>
   Critical Thinker, has the ability to recognize irregularities and prevent fraud
  </li>
  <li>
   Enthusiastic about working for a company focused on disrupting the norm
  </li>
  <li>
   Eager to step outside the box and use the latest technology to simply and provide phenomenal service
  </li>
  <li>
   Team player who enjoys helping others be great, shares knowledge, shows respect and trust for the team.
  </li>
  <li>
   Overachiever who gets stuff done, sets aggressive goals and is driven to exceed expectations
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   Note on Fraudulent Recruiting
   <br/>
   <br/>
  </strong>
 </em>
 <em>
  We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
  <br/>
  <br/>
  Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
  <br/>
  <br/>
  If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.
  <br/>
  <br/>
 </em>
 The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
 <br/>
 <br/>
 <strong>
  US Annual Base Salary Range For This Full-time Position
  <br/>
  <br/>
 </strong>
 $60,000&mdash;$75,000 USD
 <br/>
 <br/>
 <em>
  Don&rsquo;t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
  <br/>
  <br/>
 </em>
 <em>
  One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 </em>
</div>


Claims Advocate (Property)

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