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operation manager

Luscious Catering

<ul><li>About the Role</li></ul>We are seeking an experienced Operations Manager to oversee the daily operations of our delivery company. The ideal candidate will ensure smooth logistics, efficient delivery processes, and effective team management to achieve high customer satisfaction and operational excellence.<ul><li>Key Responsibilities</li></ul>Oversee daily operations of delivery services, including route planning, scheduling, and fleet management.Supervise drivers, dispatchers, and support staff to ensure smooth workflow.Monitor delivery performance, ensuring timely and accurate order fulfillment.Implement cost- effective strategies to optimize resources and reduce operational expenses.Maintain strong relationships with clients, ensuring high standards of service and customer satisfaction.Ensure compliance with company policies, safety standards, and local regulations.Track KPIs, prepare reports, and provide insights for process improvement.Resolve operational challenges and handle escalated issues promptly.<ul><li>Requirements</li></ul>Proven experience as an Operations Manager, preferably in logistics, courier, or delivery services.Strong leadership and team management skills.Excellent problem- solving and decision- making abilities.Strong knowledge of logistics, fleet management, and route optimization.Proficiency in MS Office and logistics/delivery management software.Ability to work under pressure and meet deadlines.Send you cv on hr@foxdelivery.netWhatsapp 69955199Job Type: Full-time

Operation Manager

Holiday Inn

<div>Are you a dynamic leader who knows how to manage teams, people, and operations with excellence? We are looking for a Health Club Operation Manager to oversee our Health Club, Spa, Pool, and Recreation facilities. The right candidate will combine strong leadership with operational expertise to deliver memorable guest and member experiences.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Leading, motivating, and managing a diverse team of fitness instructors, lifeguards, spa therapists, and reception staff.

Driving teamwork, accountability, and service excellence across all areas.

Overseeing smooth daily operations of the Health Club, ensuring guest satisfaction and adherence to safety, hygiene, and brand standards.

Coaching and developing colleagues, conducting performance reviews, and creating training plans to uplift service delivery.

Handling guest and member relations with professionalism&mdash;resolving issues and ensuring loyalty.

Managing operational costs, payroll, and departmental budgets effectively.

Coordinating with Engineering, F&amp;B, Sales, and Marketing to create synergies and deliver exceptional guest experiences.

Driving revenue growth through memberships, promotions, spa services, and wellness initiatives.

Staying up to date with wellness trends and implementing innovative programs to keep the club competitive.
What we need from you:

Proven experience in managing a Health Club, Spa, or Recreation facility within a luxury or 5-star hospitality setting.

Strong leadership qualities&mdash;able to manage teams, inspire people, and drive results.

Excellent interpersonal and communication skills to lead both staff and guest interactions.

Commercial acumen with the ability to balance service excellence and profitability.

Sound knowledge of health, hygiene, and safety regulations related to fitness, spa, and pool operations.

Flexibility to work evenings, weekends, and public holidays.

Fluency in English; additional languages are an advantage.
What you can expect from us:

A rewarding role with IHG, a global hospitality leader.

Competitive salary, service charge, and benefits package.

Learning, development, and career progression opportunities within IHG hotels worldwide.

A supportive and inclusive team culture where your leadership and vision will make a difference.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Health Club Operation Manager

Agthia

<div>
 
 Description
 
 
 
 We are seeking a highly skilled and experienced Operations Manager to oversee our premium brands operations in Kuwait. This full-time position requires a candidate with at least 10 years of experience in the hospitality industry with hands on experience in fine dining operations. The successful candidate will be responsible for ensuring efficient multi-restaurants operations, leading a dedicated team, and maintaining a positive dining atmosphere while meeting financial goals and upholding food safety and compliance standards.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage daily operations of multi restaurants to ensure efficiency and high standards of service.
 </li>
 <li>
 Recruit, train, and develop staff to create a cohesive and skilled team.
 </li>
 <li>
 Monitor financial performance, including budgeting, forecasting, and implementing cost-control measures.
 </li>
 <li>
 Maintain a safe and compliant work environment, adhering to health and safety regulations.
 </li>
 <li>
 Resolve conflicts or guest complaints promptly to ensure customer satisfaction.
 </li>
 <li>
 Oversee inventory management, including ordering, stocking, and minimizing waste.
 </li>
 <li>
 Implement marketing strategies to promote the restaurant and attract new customers.
 </li>
 <li>
 Conduct regular inspections of the restaurant to maintain cleanliness, quality, and safety standards.
 </li>
 <li>
 manage positive relations with facility managers and vendors.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in fine dining hospitality industry.
 </li>
 <li>
 Proven leadership and team management skills.
 </li>
 <li>
 Exceptional customer service skills with a focus on guest satisfaction.
 </li>
 <li>
 Exceptional budgeting and financial management abilities.
 </li>
 <li>
 Effective conflict resolution and crisis management skills.
 </li>
 <li>
 Knowledge of safety compliance regulations within the restaurant industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Performance-focused with mindset to develop others and manage their daily progress on the field
 </li>
 </ul>
</div>

Operations Manager

Vitateck Medical Equipment Trading LLC

We are seeking a detail-oriented and proactive Operations Manager to oversee and coordinate the company's regulatory compliance, human resources functions, and administrative operations. This multifaceted role requires a high level of organization, discretion, and the ability to manage multiple responsibilities across different departments.Key Responsibilities:1. Regulatory &amp; Compliance:&middot; Monitor and ensure compliance with relevant laws, regulations, and industry standards.&middot; Maintain up-to-date knowledge of regulatory requirements specific to the industry.&middot; Prepare and submit reports to regulatory bodies as required.&middot; Liaise with legal consultants or auditors during inspections or audits.&middot; Maintain company records, licenses, and certifications in compliance with regulations.2. Human Resources:&middot; Coordinate recruitment, onboarding, and offboarding processes.&middot; Maintain employee records, contracts, and HR documentation.&middot; Support employee engagement, training, and development initiatives.&middot; Ensure compliance with labor laws and internal HR policies.&middot; Manage payroll inputs and liaise with payroll providers or finance teams.&middot; Handle employee relations issues confidentially and professionally.3. Administrative Management:&middot; Oversee daily administrative operations, including office supplies, facilities, and vendor management.&middot; Develop and implement office policies and procedures.&middot; Schedule meetings, prepare agendas, and manage internal communications.&middot; Support budgeting and reporting tasks for operations-related expenses.&middot; Act as a point of contact between departments and upper management.Education &amp; Experience:&middot; Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.&middot; 3&ndash;5 years of experience in operations, HR, or administrative roles.&middot; Experience with regulatory compliance (industry-specific knowledge is a plus).Skills &amp; Competencies:&middot; Strong understanding of HR practices and labor regulations.&middot; Knowledge of regulatory frameworks relevant to the organization.&middot; Excellent organizational and multitasking abilities.&middot; Strong interpersonal and communication skills.&middot; Proficient in MS Office and HR/administration software tools.&middot; Ability to handle confidential information with integrity.&middot; Problem-solving mindset and ability to work independently.Job Type: Full-time

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 To manage, lead and support an area team, and to deliver against the key business indicators as laid out in the Annual Operating Plan
 
 
 and measured against Balance Scorecard targets in the 4 main areas:
 
 
 Teams, Sales, Profit, Customer and Restaurant Excellence.
 
 
 
 
 
 
 Scope:
 
 
 
 No. of Restaurants from 10-12 Restaurants.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Planning &amp; Organizing
 
 
 <ul>
 <li>
 Works with RMs to develop restaurant-specific Annual Operating Plans and communicate to the team.
 </li>
 <li>
 Sets with the RMs the monthly restaurant business plan and review monthly.
 </li>
 </ul>
 
 
 
 
 
 Sales and Financial Excellence
 
 
 <ul>
 <li>
 Ensures complete and timely execution of corporate &amp; local marketing programs.
 </li>
 <li>
 Monitor competitors&rsquo; activities and coordinate with operation and marketing managers to keep ahead of competition.
 </li>
 <li>
 Keep his RGMs informed of any competitive activity.
 </li>
 <li>
 Support the implementation of the marketing plan.
 </li>
 <li>
 Support new products launch.
 </li>
 <li>
 Audits cash handling procedures to ensure deposits, receipts for cash, change fund, deletes and paid outs are handled
 </li>
 <li>
 appropriately.
 </li>
 <li>
 Analyze the operations / P&amp;L to determine deviation from standards and coach the concerned RGM to take corrective measures.
 </li>
 <li>
 Monitors the operations effectiveness through the Pace Setter.
 </li>
 <li>
 Analyzes sales, labor, inventory and controllable on a continual basis and coaches RGMs to take specific corrective action to meet or achieve margin and sales growth targets.
 </li>
 <li>
 Coaches and assists RGMs in controlling product, labor, and other controllable expenses in conjunction with the Regional Operations Manager.
 </li>
 <li>
 Approves operating expenditures with guidelines for other controllable and inventory.
 </li>
 <li>
 Ensures that required audits and controls are in place.
 </li>
 </ul>
 
 
 
 
 
 Restaurant Excellence
 
 
 <ul>
 <li>
 Sets customer service standards for the area and drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards.
 </li>
 <li>
 Tracks, analyzes, and identifies root cause of customer complaints and leads management team to implement systematic solutions.
 </li>
 <li>
 Works with RMs to develop R&amp;R plan and lead the R&amp;R activities in his area.
 </li>
 <li>
 Monitors the effectiveness of restaurants operations through KPIs and provide constructive feedback &amp; support.
 </li>
 <li>
 Ensure that all restaurants under his/her supervision can achieve GES/ROCC objectives as per planned.
 </li>
 <li>
 Ensure understanding and awareness of safe &amp; security procedures.
 </li>
 <li>
 Make sure all restaurant managers under his/her supervision are fully aware of any changes happened in the operations or any new products.
 </li>
 <li>
 Ensure that all the business skills in place i.e. One klick, Aloha and Crunch time.
 </li>
 <li>
 Follow up on the periodic maintenance schedule.
 </li>
 <li>
 Oversees prompt and appropriate resolution of all complaints (health inspections, labor office inspections, etc.) within the area and inform the operation manager of serious matters and other issues that may result in legal action.
 </li>
 <li>
 Ensures that Customer Mania mindset is embedded in each restaurant and the RGM sets the example in these areas.
 </li>
 <li>
 Monitors and implements programs to improve order accuracy, speed of service, courtesy, and cleanliness.
 </li>
 <li>
 Coaches and models team involvement in problem solving to improve customer satisfaction.
 </li>
 <li>
 Identifies and implements process improvements that drive customer satisfaction and profitability in conjunction with the Regional Operation Manager.
 </li>
 <li>
 Ensure best practices are shared.
 </li>
 </ul>
 
 
 
 
 
 Teamwork
 
 
 <ul>
 <li>
 Working on the outcomes of the EES within his area by coordination with his/her RGMs, analyses, determine corrective action plan, share the outcomes with the Ops manager.
 </li>
 <li>
 Provides input in training needs and training effectiveness.
 </li>
 <li>
 Identifies &amp; develops HIPO&rsquo;s.
 </li>
 <li>
 Enforce and support all training &amp; development plans for all staff under his/her supervision.
 </li>
 <li>
 Evaluate performance of restaurant management in his area against established targets, implementation plan to improve performance.
 </li>
 <li>
 Ensure that restaurant teams understand &amp; apply the safety procedures.
 </li>
 <li>
 Investigate labor problems in his area and consult with operation and HRD manager for serious problems/complaints.
 </li>
 <li>
 Ensures quality performance appraisals (CPI - OPR), individual development plans, bench planning.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Minimum university degree, Tourism &amp; Hotels Management or Business Administration is highly preferable.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of 5-6 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry, preferably in multi-outlet food/qsr.
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Skills:
 
 
 <ul>
 <li>
 Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
 </li>
 <li>
 Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
 </li>
 <li>
 Language skills: fluent Arabic and English (Oral/Written)
 </li>
 <li>
 IT Skills: Excellent MS Office.
 </li>
 <li>
 Creative and initiative, Communication &amp; Presentation skills
 </li>
 </ul>
</div>

Area Coach - Krispy Kreme

United Real Estate Company (URC)

<div>
 
 
 Job Description:
 
 
 
 
 
 
 Responsible for overseeing and coordinating daily operational activities to ensure the efficient and effective management of properties. This role focuses on implementing operational strategies, optimizing processes, and supporting the Line Manager to maintain high standards of service delivery. The ultimate goal is to enhance tenant satisfaction, streamline operations, and contribute to the overall success and profitability of the properties.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Responsible for hosting on-site tours of properties to allow prospective tenants physically check the space.
 </li>
 <li>
 Demonstrate full knowledge on all aspects of each property and highlights interesting features or amenities of a property, background about the facility,
 </li>
 <li>
 Professionally and courteously handles all tenants&rsquo; inquiries, feedback, complaints or concerns. Ensures a high level of resident relations is maintained through regular contact and proactive attention to resident needs being maintenance issues or other concerns. Maintained the necessary contacts to handle emergency situations.
 </li>
 <li>
 Handles move outs of tenants by inspecting the unit, checking for damages and determining what portion of the security deposit will be returned to the tenant. Ensures the cleanses of the unit, repairing any damages and finding a new tenant.
 </li>
 <li>
 Ensures smooth and timely transition of new tenants and manages the process and paperwork.
 </li>
 <li>
 Ensures tenants&rsquo; files are consistent with URC policies and procedures and maintains a proper filing of all hard and soft copy documentation and correspondence.
 </li>
 <li>
 Creates and maintains a database of all past, current, and future tenants for archiving and records purposes.
 </li>
 <li>
 Inspects the property&rsquo;s security standards, cleaning and maintenance issues and reports it to providers.
 </li>
 <li>
 Compiles and implements a weekly security, maintenance and cleaning checklists (AC, water, electricity, fire checks, etc.) and prepares a regular report for Line Manager.
 </li>
 <li>
 Responsible for inspecting the property prior to leasing and notes its condition prior to the tenants moving in.
 </li>
 <li>
 Ensures that all property repair and maintenance programs created by Line Manager are executed within budget, which will efficiently sustain a high level of resident satisfaction and aesthetic standards.
 </li>
 <li>
 Ensures all contractors and repair companies comply with the established health and safety policy, and immediately address any infractions, hazardous conditions, or damaged equipment.
 </li>
 <li>
 Performs other responsibilities and tasks as required or as directed by the Line Manager.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant field or Advance Diploma with equivalent years of experience
 </li>
 <li>
 3 - 5 years of relevant experience
 </li>
 <li>
 Previous experience in commercial real estate, leasing, tenant relations, and property management operation
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 <ul>
 <li>
 Job Title Operation Executive
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 11-03-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Operation Executive

Regatta Capital Holding

We are looking for an experienced Store Manager to lead our coffee branch and ensure smooth daily operations:Requirements:<ul><li>Must have experience in restaurant or Cafe management</li><li>Must have transferable residency</li><li>Bilingual candidates preffered</li><li>stronger leadership, communication and customer service skills.</li><li>Ability to manage staffs, inventory and daily operations in the branch.</li></ul>Responsibility: <ul><li>Oversee daily operation of the coffee branch</li><li>Manage train and motivate staff</li><li>Ensure high standard of customer service</li><li>maintain compliance with company policies and SOP</li></ul>Interested candidates, Share us your updated CVJob Type: Full-time

Store Manager

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