operation manager

eClerx

<div>
 
 Company &ndash; eClerx
 
 
 Job Title &ndash; Operation Manager
 
 
 Job Location - Qesm El Maadi, Cairo, Egypt
 
 
 Employment Type &ndash; Full-Time
 
 
 Seniority Level &ndash; Mid Senior Level
 
 
 
 
 
 
 Job description :
 
 
 
 
 
 
 
 Primary Responsibilities :
 
 
 <ul>
 <li>
 Manages multiple teams and maintains &amp; improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analysis; managing systems and process improvement and quality assurance programs
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 Ensure Performance Metrics are achieved consistently and all client deliverables met within timelines
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 Prepares performance reports by collecting, analyzing and summarizing data and trends
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 Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
 </li>
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 Lead client/vendor reviews/calibrations and revert to client/vendor queries on routine issues
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 Provide innovative ideas to optimize internal metrics &amp; ensure critical matrices are met timely
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 Perform audits and quality checks on Team Leads &amp; Floor Supports and provide feedback to them periodically on their performance
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 Ensure cross skilling, perform Training Need Identification for teams and Bottom Quartile Management
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 Hold periodic meetings to discuss operational updates, discuss task delegation and review issues
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 Focus on retention of staff through career mapping &amp; guiding team members
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 Advocate and adhere to organizational policies and procedures and remediation of any major incident
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 Accomplish human resource objectives by recruiting, selecting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures
 </li>
 </ul>
 
 
 Qualification, Experience &amp; Skills :
 
 
 <ul>
 <li>
 Overall experience of 12+ years and should be a graduate or post graduate
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 Proven and successful track record of effective people leadership within a customer relationship management (CRM) environment.
 </li>
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 Good understanding of CRM, Medallia and contact center best practices.
 </li>
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 Previous experience in a performance driven environment.
 </li>
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 Excellent communications skills when writing, speaking and presenting to all stake holders.
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 Strong negotiation, interpersonal, written and oral communications skills &ndash; including presentation skills.
 </li>
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 Experience in the cable and telephone industry is an asset.
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 He/she must also possess an understanding of the repair process in Telecom and Cable industry
 </li>
 </ul>
 
 
 
 
 
 We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law
 
 
 
 
</div>

Operation Manager

Al Safi Danone | الصافي دانون

<div>
 
 
 Role Purpose:
 
 
 
 Lead the implementation of an integrated management system (Food Safety, Quality, Hygiene, etc.) to improve overall performance and foster a quality mindset across downstream operations.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Daily Operations:
 
 
 <ul>
 <li>
 Participate in daily performance review meeting (Short Interval Management),
 </li>
 <li>
 Resolve daily non-conformities with Quality Engineers.
 </li>
 <li>
 Contribute to, organize and manage Problem-Solving Group P.S.G to resolve any quality issues in the specified area and follow up on the progress of issues across the plant.
 </li>
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 Eliminate critical problems using the PDCA methodology.
 </li>
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 Manage Consumer Complaints.
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 Identify opportunities for continuous improvement of systems, processes and practices taking into account &lsquo;international best practice&rsquo; to improve business processes, cost efficiency and productivity.
 </li>
 </ul>
 
 
 Quality mindset building:
 
 
 <ul>
 <li>
 Validate all quality aspects of projects to ensure implementation of quality standards in coordination with the Quality Assurance Section.
 </li>
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 Ensure implementation of quality standards (online quality checks, HACCP, ISO 22000, FSI, sampling plan, etc&hellip;) with the Quality Engineers.
 </li>
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 Promote Risk Assessment and &ldquo;Built-in Quality&rdquo; in all plant projects: productivity, new products, and new equipment.
 </li>
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 Recommend improvements or develop quality standards on standard operating procedures
 </li>
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 Ensure that downstream operations (branches, warehouses, and GCC) are supported in terms of quality requirements and maintain the required quality standards.
 </li>
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 Ensure the implementation of proper market store checks on market.
 </li>
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 Support GCC quality requirements in cooperation with the relevant Quality Engineer.
 </li>
 </ul>
 
 
 
 
 
 Neptune/Triton sanitation program :
 
 
 <ul>
 <li>
 Develop Neptune/Triton audit plan according to guidelines, also ensure implementation and follow up on Implementation.
 </li>
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 Review the closure of all findings in all areas.
 </li>
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 Oversee adherence of the compliance with the annual plan.
 </li>
 </ul>
 
 
 
 
 
 Consumer Complaints management:
 
 
 <ul>
 <li>
 Develop and manage proper tracking for all consumer complaints.
 </li>
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 Monitor the complaint closure rate and ensure implementation of action plans for all Consumer complaints
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 Participate in investigation of all consumer complaints.
 </li>
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 Analyze consumer complaints by number, type, trends, etc to recommend improvements.
 </li>
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 Follow up and close GCC consumer complaints.
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 </ul>
 
 
 Continuous improvement:
 
 
 <ul>
 <li>
 Participate in and encourage involvement in operational excellence program through implemented improvement initiatives to achieve world-class manufacturing through productivity, people engagement, working environment, growth, and Quality ideas.
 </li>
 </ul>
 
 
 People Management :
 
 
 <ul>
 <li>
 Provide formal and informal feedback to subordinates in order to ensure their continuous development.
 </li>
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 Organize training sessions and coach plant teams for daily quality management, particularly First Line Managers.
 </li>
 <li>
 Coaches Front Line Managers and Quality engineers regarding quality, food safety and problem solving.
 </li>
 </ul>
 
 
 Policies, Processes &amp; Procedures:
 
 
 <ul>
 <li>
 Implement approved departmental policies, processes, and procedures so that work is carried out in a controlled manner.
 </li>
 <li>
 Follow standard operational procedures (SOPS) to ensure that all assigned tasks are carried out in a safe manner with good quality as per specified standards mentioned in SOP.
 </li>
 </ul>
 
 
 Reporting:
 
 
 <ul>
 <li>
 Ensure that all departmental reports are prepared in a timely manner, and accurately and meet the company and department requirements, standards, policies and procedures.
 </li>
 </ul>
 
 
 
 
 
 Safety, Quality &amp; Environment:
 
 
 <ul>
 <li>
 Report near misses and safety risks on time through safety tags.
 </li>
 <li>
 Ensure LOTO application during troubleshooting and plant activities for routine and non-routine tasks.
 </li>
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 Ensure compliance with GMP, personal hygiene, housekeeping, equipment cleaning, floor cleaning, zoning, and 5S standards on a daily basis.
 </li>
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 Adhere to all Food Safety System standards.
 </li>
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 Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
 </li>
 </ul>
 
 
 
 
 
 Education and Certification Requirements:
 
 
 
 Bachelor&rsquo;s degree in chemical/Micro or Industrial Engineering, Food Technologies or equivalent.
 
 
 
 Experience, knowledge, expertise:
 
 
 
 5 - 7 years of relevant experience in Quality and/or Operations with managerial skills.
 
 
 
 Industry / Sub-Industry:
 
 
 
 FMCG / Dairy / Juice / Food
 
 
 
 Skills Requirement:
 
 
 <ul>
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 Communication Skills
 </li>
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 Training Skills
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 Leadership skills
 </li>
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 Problem Solving Skills
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 Writing, Reading and Speaking English (Very Good to Fluent)
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

Quality in Operation Manager

Triple Group of Industries

We are looking for an experienced Short-Term Rental Operations Manager to manage and optimize our property listings across platforms such as Airbnb, Booking.com, and other online travel agencies. This is a 360&deg; role, and the candidate must have strong experience in online listing management, pricing strategy, occupancy improvement, and revenue optimization.Key Responsibilities<ul><li>Manage and update property listings on Airbnb, Booking.com, and other short-term rentalplatforms.</li><li>Optimize listing titles, descriptions, photos, amenities, pricing, availability, and platform settings.</li><li>Develop and implement pricing strategies to maximize bookings, occupancy, and revenue.</li><li>Monitor market demand, seasonality, local events, and competitor pricing.</li><li>Use dynamic pricing tools where required to adjust rates effectively.</li><li>Ensure calendars, availability, and rates are accurate across all platforms.</li><li>Improve listing visibility, search ranking, and booking conversion.</li><li>Track booking performance, occupancy rates, average daily rate, and revenue.</li><li>Coordinate with operations or guest support teams when required.</li><li>Prepare regular performance reports with insights and recommendations.</li></ul>Requirements<ul><li>Proven experience managing short-term rental listings on Airbnb, Booking.com, or similar platforms.</li><li>Strong knowledge of pricing strategy and revenue management.</li><li>Experience with dynamic pricing tools is preferred.</li><li>Understanding of OTA platforms, channel managers, and property management systems is a plus.</li><li>Ability to analyze competitor pricing, market trends, and booking performance.</li><li>Strong attention to detail and ability to manage multiple listings.</li><li>Good communication and reporting skills.</li><li>Previous experience in hospitality, vacation rentals, serviced apartments, or holiday homes is preferred.</li></ul>Application Question(s):<ul><li>Do you have experience managing and optimizing short-term rental listings on platforms such as Airbnb, Booking.com, or other OTAs?</li><li>Do you have hands-on experience developing and implementing pricing strategies to improve occupancy, increase bookings, and maximize revenue for short-term rental properties?</li><li>Do you have experience taking 360&deg; end-to-end ownership of short-term rental operations, managing all key areas from listing optimization and guest operations to pricing, occupancy improvement, bookings, and overall revenue maximization?</li></ul>Work Location: Remote

Short-Term Rental Operation Manager

Lean Supply Solutions

About our companyWe are a rapidly growing multinational third-party logistics (3PL) provider with multiple operations in USA, Canada, United Kingdom and Poland. We provide warehousing, distribution, eCommerce fulfillment, and value-added logistics services to customers in the retail, consumer products, and industrial sectors.As we continue to grow, we are looking for an experienced, hands-on Operations Manager to lead our Atlanta warehouse operation.Position SummaryThe Operations Manager is responsible for the day-to-day management of warehouse and distribution operations while ensuring outstanding customer service, operational efficiency, safety, quality, and employee engagement.This is a leadership role for someone who enjoys working in a fast-paced environment and is comfortable spending time on the warehouse floor ensuring client requirements are met, coaching employees, solving problems, and driving continuous improvement.Key Responsibilities<ul><li>Manage daily warehouse and distribution operations.</li><li>Lead, coach, and develop a team of 20+ warehouse associates, team leads, and supervisors.</li><li>Ensure customer orders are processed accurately and shipped on time.</li><li>Monitor productivity, labor utilization, quality, inventory accuracy, and service KPIs.</li><li>Maintain a safe workplace and ensure compliance with all company policies and OSHA requirements.</li><li>Plan staffing requirements and manage labor efficiently.</li><li>Work closely with customers to ensure service expectations are consistently met.</li><li>Identify process improvements that increase efficiency and reduce operating costs.</li><li>Resolve operational issues quickly while maintaining a high level of customer satisfaction.</li><li>Support inventory control, cycle counting, receiving, shipping, and value-added services.</li><li>Foster a positive, accountable, and high-performance team culture.</li></ul>QualificationsRequired<ul><li>Minimum 3 years of management experience in a 3PL, warehousing, distribution, or related logistics environment.</li><li>Experience managing 20+ employees in a warehouse operation.</li><li>Proven leadership in a fast-paced distribution environment.</li><li>Strong understanding of warehouse operations, inventory management, receiving, shipping, and order fulfillment.</li><li>Excellent organizational, communication, and problem-solving skills.</li><li>Ability to make decisions under pressure and manage multiple priorities.</li><li>Proficiency with Warehouse Management Systems (WMS) and Microsoft Office.</li></ul>Preferred<ul><li>Bachelor's degree in Supply Chain, Logistics, Business, or a related field (preferred but not required).</li><li>Experience with multi-client warehouse operations.</li><li>Continuous improvement experience (Lean, Six Sigma, or similar methodologies).</li><li>Experience working with KPI-driven operations.</li></ul>What We're Looking ForThe ideal candidate is:<ul><li>A hands-on leader who enjoys being on the warehouse floor.</li><li>Highly organized with excellent attention to detail.</li><li>Customer-focused and results-oriented.</li><li>Comfortable working in a dynamic, fast-growing environment.</li><li>Passionate about developing people and building strong teams.</li><li>Motivated to grow with an expanding international organization.</li></ul>If you are an experienced operations leader who thrives in a fast-paced warehouse environment and wants to be part of an ambitious, growing organization, we encourage you to apply.Pay: $60,000.00 - $95,000.00 per yearBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Operations Manager

The Home Depot

Position Purpose: Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. Key Responsibilities: 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance. 30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards. 15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise. 25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution. Direct Manager/Direct Reports: This Position typically Reports to Operation Assistant Manager This position has 4 Direct Reports Travel Requirements: No travel required Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Ability to work a flexible schedule, including nights, weekends, and overtime as needed. 1 year of relevant work experience, including management of people and retail operations. Preferred Qualifications: At least 1 year prior merchandising and/or operational experience. At least 1 year leadership experience, preferably big box retail. Knowledge of the home improvement industry. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 2 + years of previous related work experience Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: 1+ year of previous leadership Experience Preferred Leadership Experience: 1+ year of previous leadership Experience Certifications: None Competencies: Action Oriented Decision Quality Collaborates Self-Development Situational Adaptability Communicates Effectively Customer Focus Manages Conflict Develops Talent Manages Conflict

Operations Experience Manager

Hood Packaging Corporation

<div>HOOD PACKAGING CORPORATION
Hood Packaging Corporation offers an environment that encourages innovation and delivers creative solutions for our customers! 
EXCELLENT BENEFIT OPTIONS<div><div><div>
P</div><div> 
Medical, Dental &amp; Vision Insurance</div><div> 
P</div><div> 
Retirement Plan</div></div><div><div> 
P</div><div> 
Life Insurance</div><div> 
P</div><div> 
Employee Assistance Program</div></div><div><div> 
P</div><div> 
Short- and Long-Term Disability</div><div> 
P</div><div> 
Tuition Reimbursement</div></div><div><div> 
P</div><div> 
Paid Holidays</div><div> 
P</div><div> 
Scholarship Opportunity</div></div><div><div> 
P</div><div> 
Paid Vacation</div><div> 
P</div><div> 
Professional Development</div></div></div> 
POSITION
Hood Packaging Corporation is seeking an experienced Operations Manager for our TYLER, TEXAS FACILITY.<div></div> 
SCOPE OF POSITION
The Operations Manager is responsible for managing all aspects of Production, Engineering, Maintenance and Shipping while driving safety and quality to maximize profitability and growth of the facility. The Operations Manager must ensure the plant operates in compliance with all government, environmental, health, and safety regulations. 
APPLY TODAY! 
Please review the attachments for more information about the position and benefits. 
Hood Packaging Corporation is an equal opportunity employer and considers applications for all positions without regard to race, gender, religion, national origin, age, marital or veteran status, the presence of non-job-related medical condition or handicap, or any other legally protected status.</div><div></div>

Prime Solutions & Services

We are seeking an accomplished Operations Manager to lead and drive operational excellence across our East African business.The Operations Manager will provide strategic and operational leadership for the company's construction operations across East Africa. The successful candidate will oversee project delivery, resource management, commercial performance, client relationships, risk management, and business growth while ensuring projects are delivered safely, on schedule, within budget, and to the highest quality standards.The role requires an experienced leader with a strong background in managing large-scale EPC, commercial, industrial, infrastructure, and civil construction projects within leading regional contracting organizations.Key Responsibilities&middot; Lead and manage all construction operations across East Africa to ensure successful project delivery and operational excellence.&middot; Develop and implement operational strategies aligned with the company's business objectives and growth plans.&middot; Oversee multiple EPC, civil, infrastructure, commercial, industrial, and building projects from mobilization through handover.&middot; Drive project profitability through effective planning, cost control, productivity improvement, and resource optimization.&middot; Provide leadership to Project Managers, Construction Managers, Commercial teams, Planning Engineers, Procurement teams, and support functions.&middot; Monitor project schedules, budgets, KPIs, contractual obligations, quality, HSE performance, and client satisfaction.&middot; Establish strong governance, project controls, and operational reporting systems.&middot; Identify operational risks and implement mitigation strategies to ensure business continuity.&middot; Build and maintain strong relationships with clients, consultants, government authorities, subcontractors, and key stakeholders.&middot; Support tender reviews, project planning, resource allocation, and execution strategies.&middot; Ensure compliance with contractual requirements, company policies, international standards, and local regulations.&middot; Drive continuous improvement, digital transformation, operational efficiency, and best practices across all business units.&middot; Mentor and develop high-performing leadership teams while building local organizational capability.Qualifications&middot; Bachelor's Degree in Civil Engineering, Construction Engineering, or a related Engineering discipline.&middot; Master's Degree in Construction Management, Project Management, Engineering Management, or equivalent (Mandatory).&middot; PMP&reg; (Project Management Professional) certification is mandatory.&middot; Additional certifications in leadership, contract management, or business management will be an advantage.Experience Requirements&middot; Minimum 15&ndash;20 years of progressive experience in the construction industry.&middot; Minimum 10 years in senior operational leadership roles.&middot; Proven experience managing large-scale EPC, infrastructure, commercial, industrial, and building projects.&middot; Previous experience as Operations Manager or Regional Operations Manager within East Africa is mandatory.&middot; Experience working with one or more Top 10 regional or international Main Contracting/EPC companies is essential.&middot; Strong experience managing multiple projects with full P&amp;L accountability.&middot; Demonstrated success in delivering complex, high-value construction projects on time and within budget.&middot; Experience working in multinational environments across East Africa is highly preferred.Work Location: In person

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6928 operation manager jobs Near Me

Operation Manager

Quality in Operation Manager

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Operations Manager

Operations Experience Manager

Operations Manager

Operations Manager