operational manager

ProGate Technology

<p><b>Job Title: Operational Manager &ndash; Hospital Operations</b></p><p><b>Experience Required: 3&ndash;7 years (Hospital/Healthcare Industry)</b><br/><b>Location: Lucknow</b><br/><b>Mode: Full-time</b><br/><b>Bike: Mandatory</b></p><p><b>Job Responsibilities:</b></p><ul><li><b>Oversee day-to-day hospital operations, including patient services, staff coordination, and facility management.</b></li><li><b>Ensure smooth functioning of OPD, IPD, diagnostics, pharmacy, and support services.</b></li><li><b>Monitor and improve operational efficiency, patient satisfaction, and service quality.</b></li><li><b>Coordinate with doctors, nursing staff, paramedical teams, and administration.</b></li><li><b>Handle vendor management, medical equipment maintenance, and inventory control.</b></li><li><b>Prepare and maintain reports (MIS, patient flow, occupancy, billing, and compliance).</b></li><li><b>Ensure adherence to healthcare regulations, NABH/JCI standards, and safety protocols.</b></li><li><b>Supervise on-ground activities, audits, and emergency support (bike required for field coordination).</b></li><li><b>Train, guide, and evaluate staff to maintain service excellence.</b></li><li><b>Support hospital management in strategic planning, budgeting, and process improvement.</b></li></ul><p><b>Key Requirements:</b></p><ul><li><b>Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related field.</b></li><li><b>3&ndash;7 years of experience in hospital/healthcare operations (mandatory).</b></li><li><b>Strong leadership, problem-solving, and decision-making skills.</b></li><li><b>Excellent English communication skills (verbal &amp; written).</b></li><li><b>Proficiency in MS Office (Excel, Word, PowerPoint).</b></li><li><b>Must own a bike with valid license for operational visits.</b></li><li><b>Familiarity with hospital software (HMS/ERP) preferred.</b></li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;20,334.50 - &#8377;30,306.06 per month</p><p>Benefits:</p><ul><li>Health insurance</li></ul><p>Work Location: In person</p>

Operational Manager

Bellwether Consulting

<p>Bellwether is looking for a smart candidate who is able to work under top management as 2nd tier to lead and supervise the whole team working in different functions for smooth, quick and quality execution of assignments and overall operations.</p><p>Key Responsibilities:</p><p>Delegate assignments to teams of different departments.</p><p>keep continuous coordination and supervision for flawless execution of assignments.</p><p>Setting deadlines and monitor performance of teams for timely completion of assignments.</p><p>Quality Check / Control- Review working papers and reports of all assignments for accurate and error free processing of deliverables to clients.</p><p>Ensure maintenance of documentation and record of assignments.</p><p>Follow up with clients for feedback regarding timely service delivery and quality.</p><p>Maintain client relationship, attend meetings, and give presentations to cleints.</p><p>Resolving inquiries initiated by clients.</p><p>Responsible to keep Accounts Office informed about the billing schedule</p><p>Supervise recovery officer for timely clearance of invoices.</p><p>Ensure team discipline and office decorum.</p><p>Report and escalate to management as needed.</p><p>Other day to day tasks assigned by the management.</p><p>Skill Set and Qualification:</p><p>1. ACCA with articles completed from reputed Chartered Accountancy Firm with 3-5 years post articles experience.</p><p>2. Excellent English written and verbal skills are a must.</p><p>3. Good knowledge and experience of Team management.</p><p>4. Confident, Proactive, Presentable and Problem Solver.</p><p>APPLY AT:</p><ul><li>Email your Resume at careers@thebellcon.com or</li></ul><ul><li>Share on WhatsApp 03345127002</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs150,000.00 per month</p><p>Work Location: In person</p>

Klickl Limited

<div><span style="font-size: 11px;"><b>Key Responsibilities:</b></span></div><div><span style="font-size: 11px;">1. Operational oversight and process management:</span></div><div><span style="font-size: 11px;">o Develop and implement operational processes, procedures, and best practices to support on/off ramps and encryption processing, as well as co-branded card programs. o</span></div><div><span style="font-size: 11px;">Coordinate day-to-day operational activities to ensure that projects and programs are executed efficiently and within established schedules. o</span></div><div><span style="font-size: 11px;">Integrate crypto and Web3 operational elements into workflows to ensure efficient management of blockchain transactions, smart contract processes, and decentralized applications. 2</span></div><div><span style="font-size: 11px;">. Cross-Functional Coordination:</span></div><div><span style="font-size: 11px;">o Serve as an operational liaison between product, technical, compliance, sales, and customer support teams to ensure alignment and effective communication. o</span></div><div><span style="font-size: 11px;">Facilitate regular operational meetings, status updates, and cross-departmental programs to address challenges and optimize performance, including updates on blockchain and crypto-related projects. 3</span></div><div><span style="font-size: 11px;">. Risk Management &amp; Compliance Support:</span></div><div><span style="font-size: 11px;">o Assist in the development and execution of risk management strategies and controls across two business verticals, with a particular focus on crypto-related risks and blockchain security measures.</span></div><div><span style="font-size: 11px;">oWork with the compliance team to ensure that all operational processes, including those that handle digital assets and Web3 components, meet regulatory requirements and internal standards (including AML/KYC, data privacy, etc.).</span></div><div><span style="font-size: 11px;">4. Project &amp; Supplier Management:</span></div><div><span style="font-size: 11px;">o Oversee key projects related to operational improvement, system implementation, and process automation initiatives, including those involving blockchain integration and cryptographic processing solutions.</span></div><div><span style="font-size: 11px;">o Manage relationships with external vendors, service providers, and partners to ensure quality of service and operational reliability, especially in the crypto and Web3 space.</span></div><div><span style="font-size: 11px;">5. Performance Monitoring &amp; Reporting:</span></div><div><span style="font-size: 11px;">o Establish key performance indicators (KPIs) for operational processes, track performance and prepare reports to senior management on a regular basis.</span></div><div><span style="font-size: 11px;">o Analyze operational data to identify trends, inefficiencies, and opportunities for process optimization and cost reduction, including metrics specific to crypto trading and blockchain operations.</span></div><div><span style="font-size: 11px;">6. Support business growth plans:</span></div><div><span style="font-size: 11px;">o Work with business managers and supervisors to support new product launches and expansions, ensuring operational readiness and smooth transitions.</span></div><div><span style="font-size: 11px;">oProvide operational insights and recommendations to drive continuous improvement and enhance the overall customer experience, especially in areas that leverage encryption and Web3 technologies.</span></div>

Operational Manager Digital Finance Initiatives

HALA

<div>
 <p>
  <strong>
   Who Are We
  </strong>
 </p>
 <p>
  <br/>
  HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
 </p>
 <p>
  <br/>
  HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
 </p>
 <p>
  <br/>
  Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The Operational Risk Manager will be responsible for identifying, assessing, monitoring, and reporting operational risks across Hala Payments&rsquo; business lines, functions, and support units. This role will complement the BCM Manager and IT Risk Manager by ensuring comprehensive risk coverage under the ERM framework, aligned with&nbsp;
  <strong>
   SAMA regulations
  </strong>
  ,&nbsp;
  <strong>
   ISO 31000
  </strong>
  , and Hala&rsquo;s risk appetite.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Operational Risk Framework &amp; Governance
  </strong>
 </p>
 <ul>
  <li>
   Implement and maintain the&nbsp;
   <strong>
    Operational Risk Management Framework (ORMF)
   </strong>
   &nbsp;in line with SAMA guidelines and best international practices.
  </li>
  <li>
   Support the development of policies, procedures, and risk control standards across business and support units.
  </li>
  <li>
   Collaborate with BCM and IT Risk functions to ensure holistic enterprise-wide risk management.
  </li>
 </ul>
 <p>
  <strong>
   Risk Identification, Assessment &amp; Monitoring
  </strong>
 </p>
 <ul>
  <li>
   Conduct&nbsp;
   <strong>
    Risk &amp; Control Self-Assessments (RCSAs)
   </strong>
   &nbsp;with business units to identify inherent and residual risks.
  </li>
  <li>
   Develop and maintain the&nbsp;
   <strong>
    Operational Risk Register
   </strong>
   , ensuring timely updates and tracking mitigation actions.
  </li>
  <li>
   Perform scenario analysis, stress testing, and emerging risk identification.
  </li>
  <li>
   Coordinate with first-line departments to assess&nbsp;
   <strong>
    process-level risks
   </strong>
   &nbsp;(e.g., payment processing, customer onboarding, fraud management).
  </li>
 </ul>
 <p>
  <strong>
   Incident &amp; Loss Event Management
  </strong>
 </p>
 <ul>
  <li>
   Establish and oversee a process for&nbsp;
   <strong>
    operational risk incidents reporting and root cause analysis
   </strong>
   .
  </li>
  <li>
   Track operational loss events, near misses, and develop lessons learned to prevent recurrence.
  </li>
  <li>
   Ensure escalation and reporting to CRO, Risk Committees, and SAMA (where applicable).
  </li>
 </ul>
 <p>
  <strong>
   Control Testing &amp; Assurance
  </strong>
 </p>
 <ul>
  <li>
   Conduct periodic testing of key operational controls and report on effectiveness.
  </li>
  <li>
   Work with Internal Audit, Compliance, and BCM to strengthen risk-based assurance activities.
  </li>
  <li>
   Monitor third-party/vendor operational risks in collaboration with TPRM.
  </li>
 </ul>
 <p>
  <strong>
   Risk Reporting &amp; Committees
  </strong>
 </p>
 <ul>
  <li>
   Prepare and present operational risk dashboards, metrics, and KPIs to ERM leadership and Risk Committees.
  </li>
  <li>
   Ensure alignment of operational risk reporting with enterprise-wide risk appetite and tolerance thresholds.
  </li>
  <li>
   Contribute to Board and Executive Committee packs on risk exposure, incidents, and remediation progress.
  </li>
 </ul>
 <p>
  <strong>
   Regulatory &amp; Standards Alignment
  </strong>
 </p>
 <ul>
  <li>
   Ensure compliance with&nbsp;
   <strong>
    SAMA Operational Risk and Resilience regulations
   </strong>
   ,&nbsp;
   <strong>
    ISO 31000
   </strong>
   , and&nbsp;
   <strong>
    Basel III operational risk principles
   </strong>
   .
  </li>
  <li>
   Support readiness for&nbsp;
   <strong>
    SAMA inspections, audits, and stress tests
   </strong>
   &nbsp;related to operational risk.
  </li>
  <li>
   Collaborate with BCM and IT Risk Managers to demonstrate operational resilience and business continuity.
  </li>
 </ul>
 <p>
  <strong>
   Key Interfaces
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Internal:
   </strong>
   &nbsp;CRO/Head of ERM, BCM Manager, IT Risk Manager, Compliance, Internal Audit, Legal, Finance, Technology, and Operations.
  </li>
  <li>
   <strong>
    External:
   </strong>
   &nbsp;Saudi Central Bank (SAMA), external auditors, and third-party vendors.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in&nbsp;
   <strong>
    risk management, Business Administration, Finance, or related field
   </strong>
   .
  </li>
  <li>
   Professional certifications (preferred):&nbsp;
   <strong>
    ISO 31000 Lead Risk Manager, ORM Certification, or equivalent
   </strong>
   .
  </li>
  <li>
   Minimum&nbsp;
   <strong>
    5&ndash;7 years of experience
   </strong>
   &nbsp;in operational risk, ERM, or financial services (preferably payments/fintech/banking).
  </li>
  <li>
   Strong knowledge of&nbsp;
   <strong>
    SAMA regulations
   </strong>
   , risk governance, and operational resilience frameworks.
  </li>
  <li>
   Proven experience in developing and maintaining risk registers, RCSAs, and incident management.
  </li>
 </ul>
 <p>
  <strong>
   Key Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Excellent stakeholder management and communication abilities (Arabic &amp; English).
  </li>
  <li>
   High attention to detail with the ability to manage multiple priorities.
  </li>
  <li>
   Proficiency in risk management tools, data analysis, and reporting dashboards.
  </li>
  <li>
   Ability to work collaboratively within a&nbsp;
   <strong>
    three-pillar ERM structure (Operational Risk, BCM, IT Risk)
   </strong>
   .
  </li>
 </ul>
 <p>
 </p>
 <p>
  &nbsp;
 </p>
 <strong>
  What We Offer You
  <br/>
 </strong>
 <strong>
  We believe you will love working at HALA!
 </strong>
 <ul>
  <li>
   We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
  </li>
  <li>
   We offer highly competitive compensation packages, including the potential for shares.
  </li>
  <li>
   We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
  </li>
  <li>
   Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
  </li>
  <li>
   We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
  </li>
  <li>
   You will be given a lot of responsibility and trust.&nbsp;We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
  </li>
 </ul>
 &nbsp;
 <strong>
  If you think you have what it takes to join a remarkable team #apply_now&nbsp;
 </strong>
 <p>
  &nbsp;
 </p>
</div>


Operational Risk Manager

myZoi

<div><span style="font-size: 11px;"><b>The Role</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">We are looking for an Operational Risk Manager in the First Line of Defence who will be responsible for supporting the functions in managing end to end operational risks for myZoi. The individual will be responsible for supporting and executing the first line of defence and ensures effective implementation of Operational Risk Framework (under the Enterprise Risk Management Framework), process controls and governance within the country.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>RESPONSIBILITIES:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Process Ownership</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Identification and management of the end-to-end processes and associated risks for the activities carried out by the business.</span></div><div><span style="font-size: 11px;">Implementing CAS (Control Assessment Standards) to monitor the effectiveness of the controls and standards governing the end-to-end process.</span></div><div><span style="font-size: 11px;">Escalating significant risks and issues, to the Process Owners, relevant Risk Framework Owners or Policy Owners and the CRO.</span></div><div><span style="font-size: 11px;">Business</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Support myZoi in maintaining an awareness of the wider business, economic and market environment conditions.</span></div><div><span style="font-size: 11px;">Continuously support in evaluation and identification of operational risk implications of business strategies and programmes and provide guidance on any operational risk remediation actions.</span></div><div><span style="font-size: 11px;">Understand processes and devise change in control design via Risk and Control Self Assessment (RCSA).</span></div><div><span style="font-size: 11px;">Work toward minimising systemic product and process risks by considering the design of the product features, implementation of process robustness, appropriateness and performance monitoring</span></div><div><span style="font-size: 11px;">Processes</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Responsible for ensuring adherence to specified BAU operational risk deadlines, along with the consistent execution of Control Standard Testing and Key Control Indicators for relevant processes.</span></div><div><span style="font-size: 11px;">Responsible for being a key escalation recipient for the business for all operational risk related incidents and queries that arise.</span></div><div><span style="font-size: 11px;">Responsible for ensuring that Risk Register for myZoi is up to date at all times and reflects the controls needed for local and regulatory requirements captured in the Obligations Register.</span></div><div><span style="font-size: 11px;">Ensure risk ownership of residual risk evaluations and associated remediation activities.</span></div><div><span style="font-size: 11px;">Responsible for coordinating with stakeholders and increase transparency and share key developments, learnings and best practices.</span></div><div><span style="font-size: 11px;">Responsible for supporting in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence.</span></div><div><span style="font-size: 11px;">Ensure appropriate control mechanisms are implemented and approved where required in the processes.</span></div><div><span style="font-size: 11px;">Risk Management</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Support in evaluation and identification of operational risks for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks.</span></div><div><span style="font-size: 11px;">Responsible for raising awareness of business controls, governance and supervision responsibilities amongst relevant staff in the country and ensure an appropriate culture amongst all staff in this regard.</span></div><div><span style="font-size: 11px;">Responsible for ensuring compliance with policies which impact operational risk. Challenge processes, procedures, and policy if there is&nbsp; an opportunity for efficiency and control improvements.</span></div><div><span style="font-size: 11px;">Responsible for speaking out on emerging risks for the businesses in the country.</span></div><div><span style="font-size: 11px;">Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for myZoi team.</span></div><div><span style="font-size: 11px;">Governance</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Support segments/functions in ensuring adequate governance and oversight of operational risk through the escalation and appropriate resolution of risk exposures to the Executive Risk Committee (ERC) as required.</span></div><div><span style="font-size: 11px;">Responsible for escalation of issues, blockages, challenges and trends to the Chief Risk Officer, as required.</span></div><div><span style="font-size: 11px;">People and Talent</span></div><div><br></div><div><span style="font-size: 11px;"><b>Our Ideal Candidate&nbsp;</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">In-depth knowledge on financial service products including store value facility, retail payment services and consumer protection</span></div><div><span style="font-size: 11px;">Knowledge on technology and ICS standards including AI used for building financial services will be an added advantage.</span></div><div><span style="font-size: 11px;">Academic or Professional Education/Qualifications, i.e. standards required for role</span></div><div><span style="font-size: 11px;">Licenses and Certifications/accreditations will be an added advantage</span></div><div><span style="font-size: 11px;">Experience in Operational Risk, Credit &amp;/or Market Risk, Assurance, Audit&nbsp;</span></div><div><span style="font-size: 11px;">8 to 10 years of experience in related industries</span></div>

NymCard

<div><p><b>Our Company</b></p><p></p><p><br>
NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.</p>
<p>
We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can.</p><p></p><p><b><br>
The Role</b></p><p></p><p><br>
We are hiring an <b>Operational Risk Manager</b> to build and run a <b>practical, data led</b> operational risk programme that protects day to day issuing operations and enables safe growth. You will turn policy into clear controls, keep <b>RCSAs, KRIs, incidents, and loss events</b> accurate and current, and provide concise risk insight to senior leaders and committees.</p>
<p>
You will partner with <b>Product, Engineering, Operations, Fraud, Finance, Customer Experience, Compliance, and Legal</b> to assess risks in <b>new products and changes</b>, validate control design and effectiveness, and ensure NymCard stays <b>inspection ready</b> for <b>CBUAE</b> and partner expectations. Success looks like a living risk profile, fast and factual incident reviews, measurable reduction in repeat issues, and evidence that stands up to audit.</p><p></p><p><b><br>
What You&rsquo;ll Be Doing</b></p><br>
<p></p><ul>
<li><b>
Framework and policy:</b> maintain NymCard&rsquo;s Operational Risk Management Framework aligned to <b>CBUAE</b> and international standards. Keep ownership, frequency, and evidence requirements explicit.</li>
<li><b>RCSAs and process reviews:</b> run risk and control self assessments across payments operations, issuing, settlements, fraud, reconciliation, vendor risk, and support operations. Record design and effectiveness with clear actions and due dates.</li>
<li><b>KRIs and reporting:</b> define and monitor KRIs, incidents, near misses, and control failures. Publish short MI with trends, thresholds, and owners.</li>
<li><b>Incidents and root cause:</b> lead investigations, document root cause and contributing factors, agree corrective and preventive actions, and verify closure with evidence.</li>
<li><b>Change and new product risk:</b> work with Tech and Product so risks are assessed during design, build, and rollout. Embed control checkpoints and sign offs into release plans.</li>
<li><b>Regulatory liaison:</b> prepare operational risk returns, respond to RFIs, and keep working papers indexed for inspections in the UAE.</li>
<li><b>Training and awareness:</b> deliver targeted training for high risk teams and new joiners. Track attendance and keep materials current.</li>
<li><b>Assurance coordination:</b> partner with Compliance, Internal Audit, and first line QA to align coverage and reduce duplication.</li>
<li><b>Third party and outsourcing:</b> contribute to vendor risk reviews and ongoing monitoring with clear SLAs, performance, and remediation tracking.</li>
<li><b>BCP and resilience inputs:</b> support scenario reviews, failover drills, and readiness checks. Ensure lessons feed back into RCSAs and KRIs.</li></ul><br>
<p></p>
<p><b>
What You Bring</b></p><br>
<p></p><ul>
<li><b>
5 to 7 years</b> in <b>operational risk</b> within fintech, banking, or payments, with UAE exposure preferred.</li>
<li>Working knowledge of <b>CBUAE</b> guidelines and comfort interacting with UAE regulators.</li>
<li>Familiarity with core payments processes: <b>authorisations, settlements, chargebacks, fraud operations, and reconciliation</b>.</li>
<li>Hands on with <b>risk frameworks</b>, <b>incident logs</b>, RCSAs, and practical control testing.</li>
<li>Strong analysis and documentation. You write clearly, keep tidy evidence, and focus on material risk.</li>
<li>Ability to collaborate with business and technical teams and explain risks in simple terms.</li>
<li>Awareness of <b>Basel</b> and <b>ISO 31000</b> concepts.</li></ul><br>
<p></p>
<p><b>
Bonus Points</b></p><br>
<p></p><ul>
<li><b>
Hybrid working model:</b> In-office collaboration for design reviews, workshops, and team days, with flexible remote time for deep work. Clear expectations on core hours and availability.</li>
<li><b>Ownership and growth:</b> Small teams and direct access to decision makers. End-to-end responsibility for your area, support for certifications and learning, and progression based on outcomes.</li>
<li><b>Cross-border exposure:</b> Work with clients and partners across MENA and beyond. Gain hands-on experience with schemes, banks, and regulators, and broaden your domain expertise.</li>
<li><b>Real product and business impact:</b> Build for a live issuing platform used by fintechs. See measurable results on performance and revenue within weeks, and celebrate wins backed by data.</li></ul></div>

Cigna

<p><strong>Key Responsibilities</strong></p><ul><li>Lead and support the Operational Finance and Credit Control teams, providing guidance on complex queries and dispute resolution.</li><li>Oversee the analysis and processing of expense reports and invoices, ensuring accuracy and compliance.</li><li>Approve payments and employee reimbursements via the expense platform.</li><li>Ensure accurate accounting treatment, reconciliations, and financial reporting.</li><li>Manage corporate credit card programs and travel expense platforms (Concur &amp; CWT).</li><li>Develop and implement policies and structures for effective credit control and cash collection, aligned with compliance standards.</li><li>Build and maintain strong relationships with brokers, clients, sales, and client management teams to ensure timely debt resolution.</li><li>Mentor and develop team members to reach their full potential.</li><li>Deliver ad hoc financial analysis and support strategic projects across the Middle East and Africa region.</li><li>Collaborate with other finance teams to achieve departmental goals.</li></ul>

Operational Finance Manager

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