operational manager

<div>
 <p>
  Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at Dar Al-Handasah and Sidaracollaborative.
 </p>
 <p>
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 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The Operational Excellence Manager is responsible for
  <strong>
   driving performance, consistency, and reliability across Facilities Management operations
  </strong>
  .
 </p>
 <p>
  This role shifts operations from
  <strong>
   reactive service delivery to structured, measurable, and continuously improving performance
  </strong>
  , ensuring services are delivered efficiently, predictably, and in alignment with operational priorities.
 </p>
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 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Performance Management &amp; KPIs
  </strong>
 </p>
 <ul>
  <li>
   Develop, monitor, and continuously improve operational KPIs across FM services.
  </li>
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   Establish performance dashboards and reporting structures for management visibility.
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   Ensure KPIs reflect
   <strong>
    service availability, response effectiveness, and operational impact
   </strong>
   .
  </li>
 </ul>
 <p>
  <strong>
   Continuous Improvement
  </strong>
 </p>
 <ul>
  <li>
   Lead continuous improvement initiatives across operational processes.
  </li>
  <li>
   Conduct root cause analysis for recurring service failures and inefficiencies.
  </li>
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   Identify systemic gaps and recommend sustainable corrective actions.
  </li>
 </ul>
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  <strong>
   Process Standardization
  </strong>
 </p>
 <ul>
  <li>
   Develop, review, and standardize operational procedures and workflows.
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   Ensure consistent implementation of SOPs across zones and disciplines.
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   Reduce variability in service delivery through structured operational controls.
  </li>
 </ul>
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  <strong>
   Digital &amp; Data Enablement
  </strong>
 </p>
 <ul>
  <li>
   Support the effective use of CMMS platforms (e.g. Maximo) for performance monitoring.
  </li>
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   Leverage operational data to drive fact-based decision making.
  </li>
  <li>
   Improve data accuracy, reporting discipline, and performance transparency.
  </li>
 </ul>
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  <strong>
   Cross-Functional Coordination
  </strong>
 </p>
 <ul>
  <li>
   Work closely with asset management, maintenance, soft services, and warehouse teams.
  </li>
  <li>
   Align contractor performance with operational excellence objectives.
  </li>
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   Act as a central coordination point for performance-related initiatives.
  </li>
 </ul>
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  <strong>
   Reporting &amp; Management Support
  </strong>
 </p>
 <ul>
  <li>
   Prepare periodic performance reports for senior management.
  </li>
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   Highlight risks, trends, and improvement opportunities.
  </li>
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   Provide clear recommendations supported by operational data.
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Engineering, Operations Management, or a related discipline
   </strong>
   .
  </li>
  <li>
   <strong>
    15&ndash;20 years
   </strong>
   of experience in operations, facilities management, or large-scale service environments.
  </li>
  <li>
   Proven experience in performance management and operational improvement.
  </li>
  <li>
   Strong understanding of FM operational models and service delivery frameworks.
  </li>
  <li>
   Experience working in
   <strong>
    complex, live, high-demand environments
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong analytical and systems-thinking mindset
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   Ability to translate data into actionable operational decisions
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  <li>
   Excellent coordination and stakeholder management skills
  </li>
  <li>
   Structured, disciplined, and results-oriented approach
  </li>
  <li>
   Leadership presence with the ability to influence across teams
  </li>
 </ul>
 <p>
 </p>
</div>


Operational Excellence Manager

Breadfast

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 <p>
  <strong>
   <u>
    Role Objectives:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Senior Operational Excellence Manager leads the strategic direction of Breadfast&rsquo;s Operational Excellence initiatives. This role is important in driving continuous improvement, enhancing process efficiency, and fostering a culture of excellence across all operational sides. By aligning operational strategies with business objectives, the Senior Manager ensures that the organization achieves its performance goals while maintaining high standards of quality and customer satisfaction.
 </p>
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 </p>
 <p>
  <strong>
   <u>
    Roles &amp; Responsibilities:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop and implement comprehensive Operational Excellence strategies aligned with Breadfast's long-term goals.
  </li>
  <li>
   Collaborate with senior leadership to integrate continuous improvement initiatives across the operations department.
  </li>
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   Oversee the deployment of Lean, Six Sigma, and other methodologies to enhance operational efficiency.
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   Identify opportunities for process optimization and lead cross-functional projects to implement improvements.
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   Establish and monitor KPIs to assess the effectiveness of operational strategies.
  </li>
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   Utilize data analytics to drive decision-making and continuous improvement efforts.
  </li>
  <li>
   Mentor and develop the Operational Excellence team, fostering a culture of accountability and continuous learning.
  </li>
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   Ensure that team members are equipped with the necessary skills and knowledge to execute improvement initiatives effectively.
  </li>
  <li>
   Engage with internal and external stakeholders to promote Operational Excellence initiatives.
  </li>
  <li>
   Communicate progress and outcomes of improvement projects to relevant parties.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Required Education, Knowledge, and Skills:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Business Administration, or a related field; MBA or equivalent advanced degree preferred.
  </li>
  <li>
   Minimum of 8 years of experience in operational excellence, process improvement, or related roles.
  </li>
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   Proven track record of leading successful continuous improvement initiatives.
  </li>
  <li>
   Expertise in Lean, Six Sigma, and other process improvement methodologies.
  </li>
  <li>
   Strong leadership and team management skills.
  </li>
  <li>
   Excellent analytical, problem-solving, and decision-making abilities.
  </li>
  <li>
   Superior communication and interpersonal skills.
  </li>
 </ul>
</div>


Senior Operational Excellence Manager

Kuehne+Nagel

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>The Air Logistics Operational Care Center (OCC) Manager is responsible for driving the OCC strategy through the delivery of customer-centric, high-quality operational execution, while optimizing cost and profitability. The role requires a solution-oriented and technology-driven approach to ensure sustainable, efficient, and optimized management of all OCC activities. The OCC Manager will lead, coach, and develop the OCC team, fostering a high-performance culture, and actively support business development initiatives by contributing operational solutions and procurement alignment in close collaboration with internal stakeholders.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><ul><li>Lead the Operational Care Center (OCC) by example, acting as a role model and setting clear standards for performance, professionalism, and customer focus.</li><li>
Provide strong leadership and strategic direction to the OCC organization, ensuring alignment with business objectives.</li><li>
Drive operational excellence through consistent, high-quality service delivery in line with customer promises across all OCC activities.</li><li>
Collaborate closely with internal stakeholders to support pricing strategies, procurement initiatives, and business growth.</li><li>
Maximize profitability through effective cost optimization, efficiency initiatives, and sustainable operational solutions.</li><li>
Lead teams and continuous improvement initiatives to enhance cost efficiency while maintaining high service quality.</li><li>
Drive procurement and supplier management in line with governance models between gateways and the OCC.</li><li>
Partner with Customer Service teams to build customer insight, share feedback, and continuously improve service execution.</li><li>
Work cross-functionally with KNGS, gateway, warehouse, customs, optimization teams, and other relevant stakeholders to ensure seamless operations.</li><li>
Ensure full utilization of technology and systems, supported by effective team structures and knowledge-sharing practices to deliver consistent service.</li><li>
Monitor, analyze, and review OCC performance metrics regularly to identify gaps and drive continuous improvement.</li><li>
Ensure full compliance with regulatory requirements, industry and product standards, and KN policies and guidelines.</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><div><ul><li>Strong leadership capability with proven experience managing high‑performance operational teams.</li><li>
Deep knowledge of freight forwarding, operational processes, and import/export regulations.</li><li>
Ability to drive operational excellence, service quality, and continuous improvement initiatives.</li><li>
Strong financial acumen with experience in cost optimization, process efficiency, and supplier governance.</li><li>
Excellent stakeholder management, analytical thinking, and communication skills with strong system proficiency.</li></ul></div></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.</p></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p></div>
<div><p>Contact
 </p><p>Kuehne+Nagel Recruitment Team
 </p><p>-</p></div></div>

Area Air Logistics Operational Care Manager (Chennai)

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is seeking a Manager - Operational Readiness to join our forward-thinking team. This essential role focuses on ensuring that our innovative projects and attractions are fully operational and poised for a successful launch. You will leverage your operational expertise to create readiness plans, foster cross-functional collaboration, and enhance guest experiences through meticulous preparation and execution.</p><p></p>
Key Responsibilities<ul>
<li>Develop comprehensive operational readiness plans that align with Qiddiya&rsquo;s strategic vision and objectives.</li>
<li>Engage with various stakeholders across departments to ensure all operational aspects are addressed prior to project launches.</li>
<li>Conduct in-depth assessments of operational readiness and identify gaps, providing actionable recommendations for improvement.</li>
<li>Design and implement training programs to prepare staff for operational excellence and outstanding customer service.</li>
<li>Establish key performance indicators (KPIs) to measure and monitor operational readiness and performance metrics.</li>
<li>Identify operational risks and challenges, developing mitigation plans to ensure smooth project execution.</li>
<li>Champion a guest-centric approach, ensuring all operational procedures enhance the overall guest experience.</li><br>
</ul><br>
<br>
<b>Requirements</b><ul><li><br>
Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Operations, or related field; master&rsquo;s degree is a plus.</li><li>Minimum of 5-7 years of experience in operational management or readiness, preferably within the entertainment or large-scale project sectors.</li><li>Proven experience in developing and executing strategies that improve operational efficiency and service delivery.</li><li>Strong project management skills with a collaborative approach to leading cross-functional teams.</li><li>Excellent analytical skills with the ability to leverage data for informed decision-making.</li><li>Exceptional communication and interpersonal skills to engage effectively with diverse stakeholders.</li><li>Experience in conducting training and development programs for operational teams.</li><li>Strong organizational skills, able to handle multiple priorities in a fast-paced environment.</li><li>Familiarity with Saudi Arabia&rsquo;s culture, business environment, and regulatory landscape is advantageous.</li></ul><b><br>
Benefits</b><p><br>
Comprehensive benefits package</p></div>

Manager - Operational Readiness

<div><p>Qiddiya Investment Company is looking for an enthusiastic and proactive Assistant Manager - Operational Readiness to join our dynamic team. This crucial role involves working closely with the Manager of Operational Readiness to ensure that our projects and operations are fully prepared for successful execution and exceptional guest experiences. You will be responsible for supporting various aspects of operational readiness assessments, planning, and execution to align with Qiddiya&rsquo;s vision as a premier entertainment destination.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li>Assist in formulating and implementing operational readiness strategies for projects across the company.</li>
<li>Work with various departments to gather necessary operational requirements and standards for upcoming launches.</li>
<li>Conduct thorough operational readiness assessments to identify gaps and areas for improvement.</li>
<li>Support the organization and delivery of training programs to equip staff with the skills needed to meet operational challenges.</li>
<li>Track performance metrics related to operational readiness and provide insights to enhance operational effectiveness.</li>
<li>Help facilitate communication among stakeholders to ensure alignment and address potential risks proactively.</li>
<li>Promote a culture of excellence and customer satisfaction throughout the operational teams.</li>
</ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Business Management, Hospitality, Operations, or related field.</li><li>Minimum of 3-5 years of experience in operational management or readiness, ideally in the hospitality or leisure industry.</li><li>Strong analytical skills with an ability to interpret data and metrics effectively.</li><li>Exceptional communication and teamwork abilities for effective collaboration.</li><li>Proficient in managing multiple priorities in a fast-paced environment.</li><li>Demonstrated ability to identify process improvements and implement solutions.</li><li>Familiarity with operational frameworks within the entertainment sector is preferred.</li><li>Knowledge of local cultural contexts and practices in Saudi Arabia is advantageous.</li></ul><p><b>
Benefits</b></p><p>
Comprehensive benefits package</p></div>

Assistant Manager - Operational Readiness

HR Ways

<p><b>About the Company: ﻿</b></p><p>Looking for a client who has fifteen years of experience in the field of makeup, skincare, and hair care.</p><p><b>Role Overview &ndash; Operational Manager</b></p><p><b>Job Purpose:</b></p><p>We are looking for 5+ years of experience to lead and oversee multiple salon and spa locations within the assigned region, ensuring strong operational performance, revenue growth, and consistent service excellence. The role drives profitability, team development, brand standards, and customer satisfaction while implementing strategic initiatives to achieve regional business objectives.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and support salon operations across the region</li><li>Drive sales, profitability, and achievement of KPIs</li><li>Lead, coach, and develop Salon Managers and teams</li><li>Ensure brand standards, service quality, and customer satisfaction</li><li>Oversee budgets, reports, compliance, and operational audits</li><li>Support marketing initiatives and business growth strategies</li></ul><p><b>Key Requirements:</b></p><ul><li>5+ years of multi-unit management experience (salon, retail, or hospitality preferred)</li><li>Strong leadership, financial, and operational skills</li><li>Ability to travel within the region</li></ul><p><b>Other Details:</b></p><p>Experience:5 years<br/>Location: Karachi (Onsite)<br/>Working days &amp; timings: Monday to Saturday (11 am to 8 pm)<br/>Benefits: Travelling Allowance</p><p><b>About HR Ways:</b></p><p>HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channelhttps://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M﻿ to stay updated or visit www.hrways.co to know more.&quot;</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Operation Manager | Female |Beauty and Wellness sector

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
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 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
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 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Key Responsibilities
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 <ul>
  <li>
   Oversee all aspects of the Adventure Park&rsquo;s operations: from hiring team members, maintaining safety standards, managing equipment &amp; facilities, to defining guest‑experience policies.
  </li>
  <li>
   Ensure standard operating procedures (SOPs) are implemented, safety checks performed regularly, and equipment is maintained to highest standards.
  </li>
  <li>
   Lead, train and develop staff; manage guest service quality; liaise with marketing and internal departments for promotional activities.
  </li>
  <li>
   Work actively in an outdoor adventure‑facility setting with dynamic thrill‑ and family‑based activities such as ziplines, rope courses, climbing walls, giant swings, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum Qualifications &amp; Skills
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 <ul>
  <li>
   At least 2 years&rsquo; experience in a similar role (Adventure Park Manager or comparable operational manager in leisure/park setting).
  </li>
  <li>
   English fluency required; other languages beneficial.
  </li>
  <li>
   Current internationally recognised First Aid/CPR certification.
  </li>
  <li>
   Strong attention to detail, ability to work in outdoor settings, passion for training and developing staff.
  </li>
  <li>
   Educational requirement: High School diploma or equivalent; preference for Bachelor&rsquo;s degree depending on employer
  </li>
 </ul>
</div>


Adventure Park Manager (Safety and Risk Specialty)

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