operational risk consultant

Commercial Bank of Dubai

<p>Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.</p> <p> </p> <p>CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022.</p> <p> </p> <p>As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile. </p> <p> <br> </p> <p>The purpose of this role is to develop and manage the Operational Risk Frameworks across the bank, improve the control environment, and reduce operational risk incidents / losses and reputational damage to the bank.</p> <p> <br> </p> <p> <br> </p> <p> <strong>Responsibilities: </strong> </p> <ul> <li>Develop operational risk policies and standards for the bank</li> <li>Work closely with the Head of Operational Risk Management in designing and implementing the Operational Risk Framework across the bank.</li> <li>Drive the implementation of Risk and Control Self-Assessment <strong>(RCSA) </strong>across various lines of business within the bank for departments and for new products as well as for the bank s outsourced vendors</li> <li>Track the actions captured within the RCSAs and ensure the implementation of the proposed actions within the designated timeframe</li> <li>Assist the business areas with the escalation and recording of Operational Risk events, challenge remedial and preventative actions to prevent reoccurrence as well as ensuring any customer issue is being handled and resolved on a priority basis to reduce any reputational losses to the bank</li> <li>Collect, review and report KRI s / Risk Appetite metrics, analyze and escalate in case of KRI threshold breach/irregular variance to identify the root case and enforce remedial and preventative actions.</li> <li>Ensure operational losses are written off in a timely manner and through the designated GL.</li> <li>Monitor and analyze the operational loss entries in GL on a periodic basis and send a monthly report to the Head of Operational Risk</li> <li>Work closely with various channels across the bank to recover any actual financial losses as well as taking appropriate actions to prevent any identified potential losses</li> <li>Review Bank policies and standard operating procedures to ensure adequate controls are embedded within the operational processes</li> <li>Evaluate and escalate critical and emerging operational risks to the Head of Operational Risk</li> <li>Review and update the ORM policies and procedure where applicable</li> <li>Develop detailed reports and presentations on operational risk matters for management and ORM Committee</li> <li>Work closely with relationship owners of the bank s outsource vendors to ensure full alignment to the bank s Vendor Risk Management policy and procedures as well as CBUAE regulations and enforces the completion of the requirements within the designated timelines</li> <li>Conduct an independent review of the EIBOR submission on a monthly basis as per the CBUAE requirement to ensure the rate submission is aligned to the bank s IRSG and CBUAE regulations</li> </ul><br><br><br><p style="font-size: 11px;"><strong style="font-size: 11px;">Experience:</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">5+ years of relevant experience in operational risk, operations or in a control function with working knowledge of Operational Risk Management within a financial institution.</li></ul><p style="font-size: 11px;"><br></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Skills:</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Excellent verbal and written communication skills</li><li style="font-size: 11px;">Strong problem solving skills</li><li style="font-size: 11px;">High attention to detail</li><li style="font-size: 11px;">Knowledge of Retail, Wholesale, Treasury and Shari a banking products, process and systems</li></ul><p style="font-size: 11px;"><br></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Competencies:</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Ability to execute on goals, prioritize and meet deadlines</li><li style="font-size: 11px;">Ability to multi task and work in a high volume environment</li><li style="font-size: 11px;">Analytical thinking</li><li style="font-size: 11px;">Establishes strong effective, collaborative relationships with all functions within the bank</li></ul>

Manager, Operational Risk Framework

Nymcard

<div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>The Role</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">We are hiring an Operational Risk Manager to build and run a practical, data led operational risk programme that protects day to day issuing operations and enables safe growth. You will turn policy into clear controls, keep RCSAs, KRIs, incidents, and loss events accurate and current, and provide concise risk insight to senior leaders and committees.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">You will partner with Product, Engineering, Operations, Fraud, Finance, Customer Experience, Compliance, and Legal to assess risks in new products and changes, validate control design and effectiveness, and ensure NymCard stays inspection ready for CBUAE and partner expectations. Success looks like a living risk profile, fast and factual incident reviews, measurable reduction in repeat issues, and evidence that stands up to audit.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>What You'll Be Doing</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Framework and policy: maintain NymCard's Operational Risk Management Framework aligned to CBUAE and international standards. Keep ownership, frequency, and evidence requirements explicit.</span></div><div><span style="font-size: 11px;">RCSAs and process reviews: run risk and control self assessments across payments operations, issuing, settlements, fraud, reconciliation, vendor risk, and support operations. Record design and effectiveness with clear actions and due dates.</span></div><div><span style="font-size: 11px;">KRIs and reporting: define and monitor KRIs, incidents, near misses, and control failures. Publish short MI with trends, thresholds, and owners.</span></div><div><span style="font-size: 11px;">Incidents and root cause: lead investigations, document root cause and contributing factors, agree corrective and preventive actions, and verify closure with evidence.</span></div><div><span style="font-size: 11px;">Change and new product risk: work with Tech and Product so risks are assessed during design, build, and rollout. Embed control checkpoints and sign offs into release plans.</span></div><div><span style="font-size: 11px;">Regulatory liaison: prepare operational risk returns, respond to RFIs, and keep working papers indexed for inspections in the UAE.</span></div><div><span style="font-size: 11px;">Training and awareness: deliver targeted training for high risk teams and new joiners. Track attendance and keep materials current.</span></div><div><span style="font-size: 11px;">Assurance coordination: partner with Compliance, Internal Audit, and first line QA to align coverage and reduce duplication.</span></div><div><span style="font-size: 11px;">Third party and outsourcing: contribute to vendor risk reviews and ongoing monitoring with clear SLAs, performance, and remediation tracking.</span></div><div><span style="font-size: 11px;">BCP and resilience inputs: support scenario reviews, failover drills, and readiness checks. Ensure lessons feed back into RCSAs and KRIs.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>What You Bring</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">5 to 7 years in operational risk within fintech, banking, or payments, with UAE exposure preferred.</span></div><div><span style="font-size: 11px;">Working knowledge of CBUAE guidelines and comfort interacting with UAE regulators.</span></div><div><span style="font-size: 11px;">Familiarity with core payments processes: authorisations, settlements, chargebacks, fraud operations, and reconciliation.</span></div><div><span style="font-size: 11px;">Hands on with risk frameworks, incident logs, RCSAs, and practical control testing.</span></div><div><span style="font-size: 11px;">Strong analysis and documentation. You write clearly, keep tidy evidence, and focus on material risk.</span></div><div><span style="font-size: 11px;">Ability to collaborate with business and technical teams and explain risks in simple terms.</span></div><div><span style="font-size: 11px;">Awareness of Basel and ISO 31000 concepts.</span></div>

Operational Risk Manager

American Express

<div><div><div><div><div><b>Description - External
</b></div></div><div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
</p><p><b>How will you make an impact in this role?
</b><br>
Global Risk and Compliance (GRC) is an independent risk management function with
<br>
an objective of ensuring that American Express operates in a safe, sound and fully
<br>
compliant manner within all applicable regulatory expectations. GRC creates and
<br>
maintains the overall risk management framework, performs independent risk
<br>
management assessment, and monitor risks.
</p><p>Within GRC, the Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues, Events &amp; Remediation team is to ensure timely
<br>
identification, response, and resolution of risk events and issues to minimize
<br>
impact, as well as to prevent recurrence through effective remediation and lesson
<br>
learning.
<br>
Operational Risk Management is looking for an Analyst for Events &amp; Remediation team focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
<br>
The Analyst within Operational Risk Management (ORM) Issues &amp; Events team will be responsible for:
</p><p>1. Perform Quality Assurance (QA) reviews of operational risk events (OREs) to validate completeness, accuracy, timeliness and policy adherence.
</p><p>2. Support the design, execution and refinement of QA framework to ensure transparency and accountability in the event management process.
</p><p>3. Provide Independent assurance, insights and recommendations that strengthen operational risk management practices and drive culture of control and accountability.
</p><p>4. Prepare structured reports and dashboards highlighting QA observations, themes and recommendations.
</p><p>5. Identify trends in events associated with a workstream to detect potential systemic risks or control weaknesses within BU processes.
</p><p>6. Partner with Operational Risk Officers, Compliance team and business stakeholders to embed best practices and drive process improvement.
</p><p>7. Assist in Audit and Regulatory activities as well as providing support in the execution of audit findings.
</p><p>8. Assist in administrative activities required to maintain the scope of issues and events within an enter
</p><p>9. Good knowledge of SQL and Hive is preferred
</p><p>ORMCM
</p><p>O<br>
</p></div></div></div><p></p><div><div><div><div><b>Compliance Language
</b></div></div><div><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
</p><p>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</p></div></div></div></div>

Analyst-Operations Risk Management

Wio Bank

<div>
 <strong>
  About this role:
  <br/>
  <br/>
 </strong>
 Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.
 <br/>
 <br/>
 The Wio Bank Operational Risk Management is looking for a strong candidate who is experienced in Operational Risk Manager with a focus on Third Party Risk Management to join our rapidly growing digital bank. The successful candidate will be responsible for identifying, assessing, and monitoring operational risks associated with our digital banking activities, particularly those related to third-party vendors.
 <br/>
 <br/>
 <strong>
  What you&rsquo;ll be responsible for:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Risk Identification &amp; Assessment: Identify and assess operational risks that could impact the bank. This includes risks associated with systems, processes, people, and external events.
  </li>
  <li>
   Third Party Risk Management: Identify, assess, and manage risks associated with third-party vendors.
  </li>
  <li>
   Risk Mitigation: Develop and implement risk mitigation strategies and controls to manage identified risks.
  </li>
  <li>
   Risk Reporting: Prepare and present risk reports to senior management and relevant committees.
  </li>
  <li>
   Operational Risk Management Tools: Good knowledge in RCSA, Control Testing, KRIs, OR Event Management and Issues and Action Plans.
  </li>
  <li>
   Policy Development: Develop, maintain, and update risk management policies and guidelines in line with regulatory requirements and industry best practices.
  </li>
  <li>
   Training &amp; Awareness: Promote a strong risk culture by providing training and awareness to staff on operational risk management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Finance, Business, or a related field. A Master's degree or relevant professional certifications (e.g., FRM, CORM) would be a plus.
  </li>
  <li>
   Proven experience in operational risk management, with a specific focus on Third Party Risk Management, preferably in a digital banking environment.
  </li>
  <li>
   Strong understanding of (digital) banking operations, third-party vendor management, and associated risks.
  </li>
  <li>
   Excellent analytical skills with the ability to analyze complex data and produce relevant insights.
  </li>
  <li>
   Strong communication skills with the ability to influence stakeholders and promote a strong risk culture.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What is in it for you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Being part of a leading one-of-a-kind financial platform that is revolutionizing the banking industry in MENA region.
  </li>
  <li>
   Joining a highly performance driven culture.
  </li>
  <li>
   Peering with talented colleagues coming from top-tier fintech companies from all over the world.
  </li>
  <li>
   Work-life balance is important to us so you would have 28 working days holidays + up to 14 national holidays per year.
  </li>
  <li>
   Additional perks such as top private health &amp; life insurance, flexible working hours, hybrid work policy, and many more to come!
  </li>
  <li>
   Working in an international environment, with employees from over 40 different nationalities.
  </li>
 </ul>
</div>


Operational Risk Specialist

Soar Software Development Company

<p></p><div><p>About us: Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.</p><p></p><p>
Role Summary:</p><p>
The Head of Operational Risk Management is a critical leadership role responsible for developing, implementing, and maintaining a robust operational risk management framework across the organization, in compliance with Saudi Central Bank (SAMA) requirements. The HORM will report to the Chief Risk Officer (CRO) and will oversee the identification, assessment, mitigation, monitoring, and reporting of all operational and technology risks. This role is also responsible for establishing the Fraud Risk Management Framework, with the Fraud Risk Manager reporting directly to this position. The core objective is to minimize potential losses arising from failed internal processes, systems, people, or external events.</p><p></p><p>
Key responsibilities:</p><ul>
<li>
Design, implement, and maintain the foundational pillars of the Operational Risk Management (ORM) framework, including policies, governance structures, and methodologies.</li>
<li>Lead the implementation and ongoing execution of the RCSA methodology across all departments (e.g., HR, operations, finance, business, technology) to proactively identify, evaluate, and manage inherent risks and control effectiveness.</li>
<li>Design, maintain, and regularly update comprehensive Operational Risk Registers and loss event databases, ensuring accurate classification and timely reporting of incidents.</li>
<li>Develop and monitor relevant Key Risk Indicators (KRIs) and thresholds specific to operational risk, providing early warning signals for potential control failures.</li>
</ul><ul><li>Develop and implement a formal, clear, and organization-wide Incident Reporting Process for operational risk and near-miss events, ensuring all staff can easily report issues in a consistent manner.</li>
<li>Ensure timely and accurate reporting of all major operational and cyber security incidents to SAMA, adhering strictly to mandated thresholds, content requirements, and reporting timelines.</li>
<li>Oversee and enforce the mandatory use of Root Cause Analysis for all material incidents to ensure that control weaknesses are identified and permanently remediated.</li>
<li>Oversee and provide strategic direction to the Fraud Risk Manager, ensuring the development and execution of an effective, end-to-end fraud prevention, detection, and response program, including managing the internal whistleblowing and fraud investigation processes.</li>
<li>Collaborate closely with the Technology and Cybersecurity teams to manage and mitigate Technology Risk and Cyber Security Risk, including risks related to system failures, data integrity, platform changes, and third-party vendor reliance.</li>
</ul><ul><li>Conduct mandatory operational risk training for all employees and management to foster a strong risk-aware culture, emphasizing the importance of effective control performance and accountability.</li>
<li>Prepare detailed, high-quality ORM reports for the CRO, Executive Management, and the Board Risk Committee, highlighting material exposures, control deficiencies, and progress on remediation plans.</li>
</ul><p></p><p>
Qualifications &amp; Skills:</p><ul>
<li>
Bachelor&rsquo;s degree in Business, Finance, Risk Management, or a related quantitative field. A professional certification is strongly preferred.</li>
<li>Minimum of 8-10 years of experience in Operational Risk Management within the financial services sector, with at least 4 years in a leadership or managerial capacity. Experience in a Fintech or a digitally-focused environment is highly advantageous.</li>
<li>Deep, practical experience in implementing and running core ORM tools, including RCSA, loss data collection, scenario analysis, and KRI monitoring.</li>
<li>Solid understanding of SAMA's requirements and expectations regarding operational risk, governance, and business continuity, especially as they apply to technology-driven financial institutions.</li>
<li>Proven experience in establishing or significantly contributing to a formal Fraud Risk Management program.</li>
<li>Communication: Excellent verbal and written communication skills in both English and Arabic to effectively liaise with technical teams, senior management, and the CRO.</li>
</ul><p></p><p>
Desirable skills:
</p><ul><li>Relevant professional certifications such as Certified Operational Risk Professional (CORP), Certified Fraud Examiner (CFE), or PRM/FRM with a focus on non-financial risks.</li>
<li>Direct experience with mortgage financing or other asset-backed lending processes, understanding the associated operational pitfalls.</li>
<li>Prior experience in technology risk, IT audit, or internal audit, providing a deep understanding of internal controls within a highly automated environment.</li>
<li>Advanced skills in process mapping and control optimization to drive efficiency while maintaining control effectiveness.</li></ul></div><p></p>

Head of Operational Risk Management

<p>Support the execution of Risk &amp; Control Self-Assessments (RCSAs) across business units and digital processes.</p><p>Assist in monitoring and reporting Key Risk Indicators (KRIs) and loss events to identify emerging risks.</p><p>Contribute to incident logging, initial analysis, and follow-up tracking under supervision.</p><p>Participate in control testing and validation exercises to ensure adequacy and effectiveness.</p><p>Support the maintenance of the Operational Risk Register and related documentation.</p><p>Collaborate with IT, Cybersecurity, Compliance, and Internal Audit teams to ensure integrated risk coverage.</p><p>Prepare presentations and dashboards for risk committees and senior management reporting.</p><p>Engage in training, simulations, and risk culture initiatives to promote organization-wide awareness.</p>

Operational Risk Associate

Vanguard

<p></p><b>Head of Operational Risk, Investment Management </b> <p>2 days ago - Be among the first 25 applicants. </p> <p><b>About Vanguard </b><br>More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently - a company with no external shareholders, where all profits were invested back into the business to lower costs. Today, Vanguard is one of the world's largest investment management companies, serving over 50 million investors worldwide. For more than 25 years Vanguard Australia has supported individual investors, financial advisers, and superannuation members to achieve their long term financial goals. </p> <p><b>Opportunity </b><br>The Head of Cross Asset Risk manages and oversees the design, development, and implementation of investment operational risk management systems and strategies. Provides investment operational risk management expertise and analysis across global funds. </p> <p><b>What you'll do: </b> </p> <ul> <li>Lead and inspire a high performing team, fostering growth, collaboration and continuous learning. </li> <li>Design and implement robust operational risk frameworks that support global investment activities and drive process improvements. </li> <li>Deliver insights through analysis of incident data, risk and control assessments to inform strategic decision making. </li> <li>Engage and influence stakeholders across the business, representing the risk function with clarity and confidence. </li> </ul> <p><b>What you'll bring: </b> </p> <ul> <li>10+ years of relevant experience, including leadership in investment and operational risk roles. </li> <li>A strong understanding of investment management processes and risk management frameworks. </li> <li>A collaborative mindset and commitment to inclusive leadership. </li> <li>A degree in a related field; postgraduate qualifications are a plus. </li> </ul> <p><b>Inclusion Statement </b><br>Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew and communities is guided by one simple statement: "Do the right thing." We believe that building diverse, inclusive and highly effective teams benefits our clients, our crew and our society. All crew members feel valued and included, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, treat them fairly and give them the best chance for investment success. </p> <p><b>How We Work </b><br>Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in person learning, collaboration and connection. We believe our mission driven and highly collaborative culture is a critical enabler to support long term client outcomes and enrich the employee experience. </p> <p>Seniority level: Director </p> <p>Employment type: Full time </p> <p>Job function: Finance and Sales </p> <p></p>

Head of Operational Risk, Investment Management

Search 10000+ Operational risk consultant jobs near you this November. New roles added regularly across leading industries. Apply today.