operations agent

TLScontact

Operations Agent Temp-HireLocation: Expansive - 3120 Southwest Freeway - Office 200E, Houston, TX 77098 (On-Site) Employment Type: Full-Time | Hourly | Non-Exempt (Eligible for Overtime Pay) Schedule: Monday &ndash; Friday, 7:30 AM &ndash; 4:30 PM (40 hours per week) Security Clearance RequiredAbout TLScontactFounded in 2007, TLScontact partners with governments worldwide to provide visa and consular services to travelers and citizens. With operations in 90 countries and 150 visa application centers, we process over 4 million visa applications annually. As part of the Teleperformance Group, we are committed to efficiency, accuracy, and exceptional service.Position OverviewTLScontact is seeking a highly organized and detail-oriented Operations Agent to join our team in Miami. This role is responsible for document verification, customer service, and compliance with security protocols to ensure smooth visa application processing. The ideal candidate will have strong attention to detail, excellent organizational skills, and a customer-focused mindset.Key ResponsibilitiesDocumentation Processing<ul><li>Greet applicants professionally and assist them throughout the visa application process.</li><li>Verify documents for accuracy and completeness per official guidelines.</li><li>Ensure applicant details on internal systems match official identification documents.</li><li>Clearly communicate application status and next steps to applicants.</li></ul>Quality Control &amp; Compliance<ul><li>Review documents processed by colleagues for accuracy and compliance.</li><li>Log documentation errors and discrepancies in the internal system.</li><li>Follow all security procedures and maintain strict data confidentiality.</li></ul>Client Reception &amp; Support<ul><li>Verify appointment details and applicant identity upon arrival.</li><li>Ensure proper workflow coordination with the Operations Manager and team.</li><li>Maintain an orderly and professional waiting area.</li><li>Provide clear and professional responses to client inquiries.</li></ul>Security &amp; Confidentiality<ul><li>Participate in mandatory security training.</li><li>Comply with data protection policies and anti-corruption regulations.</li><li>Promptly report security concerns or document irregularities to management.</li></ul>Qualifications &amp; SkillsMinimum Requirements:<ul><li>High school diploma or GED (additional certifications in customer service or administration are a plus).</li><li>At least one year of experience in customer service or administrative roles.</li><li>Basic proficiency in Microsoft Office (Word, Excel, Outlook).</li></ul>Preferred Qualifications:<ul><li>Strong attention to detail and accuracy in documentation.</li><li>Excellent organizational and multitasking abilities.</li><li>Professional verbal and written communication skills.</li><li>Customer-focused approach with problem-solving capabilities.</li><li>Ability to handle sensitive information with confidentiality.</li></ul>Compensation &amp; Benefits<ul><li>Hourly Rate: $20-22 per hour</li><li>Employment Classification: Temp-Hire, Hourly, Non-Exempt (Eligible for Overtime Pay)</li><li>Work-Life Balance: Supportive environment with flexibility to travel as needed for business requirements</li></ul>Why Join TLScontact?<ul><li>Competitive salary with growth opportunities</li><li>Comprehensive training and career development</li><li>Inclusive and collaborative work environment</li><li>Be part of a global leader in visa and consular services</li></ul>TLScontact is an Equal Opportunity Employer. We encourage applications from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.Application ProcessTo apply, please submit your updated resume for consideration. Applications are reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>On-the-job training</li><li>Professional development assistance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77098 (Required)</li></ul>Work Location: In person

Operations Agent - Temp Hire

AIT Worldwide Logistics

<div>Introduction:
<div>
Join us at AIT, where we believe every day presents an opportunity to make a global impact!</div><div></div><div> 
We&rsquo;re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.</div><div></div><div> 
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.&reg; means when you come move the world with us!</div><div></div><div> 
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.</div>
Overview:

The Air Operations Agent III is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.
Responsibilities:
<ul><li>Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer&rsquo;s request is satisfied.</li>
<li>Prepare profitable quotations accurately.</li>
<li>Complete shipment process in Cargowise, including data entry, pickup/delivery scheduling, AES entry, airline bookings, routing, and operational milestone updates.</li>
<li>Coordinate the day-to-day air import and export of products, including reviewing orders and documents.</li>
<li>Track and communicate all delays, damages, problems, and work to resolve customer issues.</li>
<li>Responsible for all aspects of air import and export international operations such as customer service, data entry of shipments, operations and billing.</li>
<li>Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.</li>
<li>Coordinate recovery/delivery schedules with various cartage agents and international partners.</li>
<li>Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.</li>
<li>Ensure all customers&rsquo; SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.</li>
<li>Ensure all shipments are properly billed within company guidelines and timelines.</li>
<li>Other duties and responsibilities will be assigned as business demands deem necessary.</li>
</ul>Qualifications:
<ul><li>A team player who works well with others &ndash; being respectful to our teammates is a Core Value</li>
<li>A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role</li>
<li>Growth mindset &ndash; being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently</li>
<li>Customer service focus &ndash; we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture</li>
</ul>
<div>Other Skills We Hope to See:</div>
<ul>
<li>Associates Degree or equivalent</li>
<li>4-6 Years Freight Forwarding experience preferred</li>
<li>Dangerous Goods Certification preferred</li>
<li>Certified CargoWise Specialist CCO required</li>
<li>Certified CargoWise Specialist, CCS preferred</li>
<li>Proficiency Knowledge of CargoWise</li>
<li>Advanced math &amp; geography skills.</li>
<li>Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions</li>
<li>Ability to recommend solutions to common problems.</li>
<li>Strong organizational and time management skills.</li>
<li>Advanced knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.</li>
<li>Intermediate knowledge of country regulations and AIT policies &amp; procedures that minimize risks to the customer and company.</li>
<li>Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.</li>
<li>Proficiency with using MS Office</li>
<li>Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.</li>
<li>Read, analyze, and interpret complex procedures/regulations and write correspondence and procedural documents.</li>
<li>Ability to communicate and interact effectively with a variety of people; can effectively present information in large group settings.</li>
<li>Responds promptly &amp; professionally to customer needs and solicits feedback to improve performance.</li>
</ul>What AIT Can Offer You:
<div>
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&amp;D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.</div>
About AIT Worldwide:
<div>
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT&rsquo;s flexible business model customizes door-to-door deliveries via sea, air, ground and rail&mdash;on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT&rsquo;s full-service options also include customs clearance, warehouse management and white glove services.</div><div></div><div> 
AIT Worldwide Logistics is an Equal Opportunity Employer &ndash; M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.</div></div>

Air Operations Agent III

City of Lancaster

<div>
 
 Summary
 
 
 
 Performs a variety of operations, maintenance, compliance inspections and repair functions related to aircraft and airport equipment.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Patrols and inspects airport to ensure security of aircraft and facilities.
 </li>
 <li>
 Services aircraft with fuel, oil, and other necessary items.
 </li>
 <li>
 Verifies and reports specified amount of fuel and other supplies.
 </li>
 <li>
 Chocks and ties down aircraft.
 </li>
 <li>
 Performs minor maintenance on airport equipment, vehicles, buildings, grounds, ramps, and hangars.
 </li>
 <li>
 Implements wildlife control measures in accordance with the Wildlife Control Manual which includes non-lethal and depredation means to protect the flying public.
 </li>
 <li>
 Tows and relocates aircraft to designated spots on the airport and in hangars.
 </li>
 <li>
 Operates airport vehicles to include fuel trucks, tugs, and other utility vehicles.
 </li>
 <li>
 Ensures proper functionality of fuel farm, tanks, and fuel trucks.
 </li>
 <li>
 Checks fuel tanks for amounts and checks fuel for contamination and purity.
 </li>
 <li>
 Collects fees from airport users and tenants.
 </li>
 <li>
 Maintains airport grounds including replacement of runway and taxiway lights, collection and disposal of Foreign Object Debris (FOD), and collection and disposal of trash. Cleans terminal building, city owned hangars, and other airport managed buildings as necessary.
 </li>
 <li>
 Receives monies, credit cards, checks, and credit sales.
 </li>
 <li>
 Assists customers professionally and politely at operations desk with purchases and information.
 </li>
 <li>
 Prepares daily reports of fuel dispensing and sales.
 </li>
 <li>
 Operates UNICOM.
 </li>
 <li>
 Responds to emergencies on or in close proximity to the airport.
 
 
 </li>
 </ul>
 Education and/or Experience
 
 
 Ability to speak, understand, read, and write, in the English language. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
 
 
 Certificates, Licenses, Registrations
 
 
 A valid Class C driver&rsquo;s license with a clean driving record is required for this position. Driving is a requirement of this position.
 
 
 The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
 
 
 To learn more details, vist our benefits page.
 
 
 01
 
 
 This position requires working evenings, weekends, holidays, and rotating shifts. Are you available to work this schedule as required?
 
 
 <ul>
 <li>
 Yes &ndash; fully available including weekends and holidays
 </li>
 <li>
 Yes &ndash; available for most shifts including weekends
 </li>
 <li>
 Limited weekend availability
 </li>
 <li>
 No &ndash; prefer regular, stable weekday hours
 
 
 </li>
 </ul>
 02
 
 
 Are you able to lift up 50 to 100 pounds occasionally?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 Yes, but prefer not to unless necessary.
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 03
 
 
 This position requires working outdoors in extreme heat, cold, wind, and loud environments. Are you comfortable working in these conditions?
 
 
 <ul>
 <li>
 Yes &ndash; fully comfortable working in all outdoor conditions
 </li>
 <li>
 Limited comfort with extreme conditions
 </li>
 <li>
 No &ndash; prefer indoor or climate-controlled environments
 
 
 </li>
 </ul>
 04
 
 
 Which of the following best describes your experience operating equipment or performing maintenance?
 
 
 <ul>
 <li>
 Extensive experience operating vehicles/equipment and performing minor repairs
 </li>
 <li>
 Some experience operating equipment or performing maintenance
 </li>
 <li>
 Limited experience
 </li>
 <li>
 No experience
 
 
 </li>
 </ul>
 05
 
 
 Do you have any familiarity with airport operations, FAA regulations, or aviation environments?
 
 
 <ul>
 <li>
 Yes &ndash; direct experience in airport/aviation operations
 </li>
 <li>
 Some familiarity
 </li>
 <li>
 No, but willing to learn
 </li>
 <li>
 Required Question
 </li>
 </ul>
</div>

Airport Operations Agent

HALA

<div>
 
 
 Who Are We
 
 
 
 
 HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
 
 
 
 HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
 
 
 
 Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank.
 
 
 
 
 &nbsp;
 
 
 
 Responsibilities'&nbsp;
 
 
 <ul>
 <li>
 Monitor alerts triggered in the fraud management system on a daily basis and decide on the necessary actions, which may include blocking cards, placing temporary holds to verify transaction authenticity, escalating cases, and more.
 </li>
 <li>
 Conduct Enhanced Due Diligence (EDD) after blocking any card or to confirm suspected transaction and coordinate with Hala fraud department when card replacement is needed.
 </li>
 <li>
 Perform record keeping of confirmed fraud and preparation of reports on fraud trends, patterns, and losses.&nbsp;
 </li>
 <li>
 Coordinate with Hala fraud department for regular fraud rule enhancements to be introduced in the fraud management system in attempts to have a more efficient and effective monitoring.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, finance or equivalent field of studies
 </li>
 <li>
 Experience in fraud monitoring and analysis is a plus, preferably if related to card payments (issuing and acquiring).
 </li>
 <li>
 Accuracy and a keen eye on details
 </li>
 <li>
 Acknowledgement and compliance with policies and procedures and regulatory requirements
 </li>
 <li>
 Good analytical, problem solving, and time management skills
 </li>
 <li>
 Good communication skills in English and Arabic language
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 What We Offer You
 
 
 
 We believe you will love working at HALA!
 
 <ul>
 <li>
 We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
 </li>
 <li>
 We offer highly competitive compensation packages, including the potential for shares.
 </li>
 <li>
 We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
 </li>
 <li>
 Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
 </li>
 <li>
 We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
 </li>
 <li>
 You will be given a lot of responsibility and trust.&nbsp;We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
 </li>
 </ul>
 &nbsp;
 
 If you think you have what it takes to join a remarkable team #apply_now&nbsp;
 
 
 &nbsp;
 
</div>

Payment Operations Agent- Fraud Monitoring

ASB Consultancy

We are seeking a proactive and detail-oriented Shipping Agent to join our maritime operations team in Dubai. The ideal candidate will serve as the vital link between vessels, port authorities, and terminal operators, ensuring seamless entry, stay, and departure for all ships in entering Dubai.Key ResponsibilitiesVessel Clearance &amp; Documentation: Manage all entry and exit formalities, including obtaining clearances from the UAE Coast Guard, Dubai Customs and Immigration, PCFC and Dubai Porst Authorities.Applying for and revalidating Marine NOCs for vessel activities and specialized ship services.Securing permits for ship repairs, diving activities, and hazardous cargo handling.Managing EHS (Environment, Health, and Safety) compliance documentation.Crew Coordination: Facilitate crew changes, including visa processing via the portal, transportation, and medical assistance, while ensuring the Master&rsquo;s requirements are met promptly.Terminal Liaison: Coordinate closely with DP World or other terminal teams to manage berthing schedules, cargo operations, and deck/engine store deliveries via the Dubai Trade system.Requirements &amp; Technical SkillsExperience: Minimum 2&ndash;3 years of hands-on experience as a Shipping or Port Agent specifically within Dubai ports (Jebel Ali, Port Rashid, or DMC).System Proficiency: Advanced knowledge of different Governmental portal and Dubai Trade (PCS) is mandatory.Possession of a Trakhees Accreditation Card for Shipping Agents or completion of the PCFC Port Regulations course is highly preferred.Communication: Excellent verbal and written English; ability to communicate effectively with diverse ship crews and government officials.Logistics: Valid UAE Driving preferred.Resilience: Ability to work flexible hours and handle emergency NOC requests, as shipping operations are 24/7.Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of experience do you have using Dubai Trade, PCFC etc. portals</li></ul>Experience:<ul><li>Shipping Agent : 1 year (Preferred)</li></ul>

Shipping Agent Officer

Southwest Airlines

Department: Ground Operations
 
Our Company Promise
 
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
 
Job Description:*** For external applicants only: 
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Missouri or Illinois.
 (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
 and not selected for the Freight Agent position at STL within the last 12 months.***
 
Pay & Benefits: 
Pay of $20.40 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
 
Benefits you’ll love: 
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
 Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
 Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
 Competitive health insurance for you and your eligible dependents
 Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
 Explore more benefits you’ll love: https://careers.southwestair.com/benefits
 
Want to be part of a small but mighty Team that helps move important shipments across the country? Freight Agents at Southwest work outside and in our Cargo facility to safely load and unload cargo, including packages, U.S. Mail, fresh seafood, and even life-saving medical items. You’ll work with other airport Teams to keep flights on schedule and make sure shipments get where they need to go. You’ll help Customers who ship with Southwest Cargo, adjust priorities as needed, and support a smooth operation every day. As a Cargo Agent, you’ll learn new skills, work with a close Team, and play a big part in helping Southwest succeed. See what a day as a Freight Agent looks like: swa.is/DayWithFreightAgent
 
Additional details
 
This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
 
Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
 
U.S. citizenshi p or current authorization to work in the U.S. required and no current or future work authorization s p onsorshi p available .
 
Learn more about becoming a Freight Agent and check out the FAQs: careers.southwestair.com/freight-and-cargo-agent-workgroup
 
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
 
Responsibilities
 
Provides friendly service to and maintains positive relationships with all internal and external Customers
 
Works in a cooperative spirit to ensure the success of our Company
 
Works in air freight facilities
 
May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes
 
Responsible for opening/closing of the air freight facilities at which they are working
 
Handles Station AMS and radio communications traffic as needed
 
Checks Cargo information for each flight
 
Answers Cargo facility telephones
 
Resolve Customer situations by providing Positively Outrageous Service
 
Writes and submits irregularity reports as required
 
Checks cargo on hand to see that it is properly logged and accounted for
 
Checks that all board mail and Company material is dispatched and sent to indicated Stations
 
Responsibilities include greeting and handling Customers in a polite and friendly manner
 
Re-manifest cargo due to weight restrictions, delayed or cancelled flights, lost, delayed, or damaged shipments
 
Conducts Federally Mandated screening of all cargo shipments according to the Southwest Airlines TSA approved security program
 
Handles cash, checks, credit cards, and coupons as forms of payment for shipments. Computes charges, makes change and balances daily transactions.
 
Handles any aspect of processing a cargo shipment by operating a computerized point-of-sale system; resolving related complaints and problems
 
Properly maintains and wears the uniform by Company regulations and presents a neat and professional appearance while on duty
 
Provides friendly service to all co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnel
 
Responsible for ground security and assuring operations follow security procedures
 
May perform the duties of an Operations Agent. Further information can be found in the Operations Agent Job Description
 
Must be able to meet any physical ability requirements listed on this description
 
May perform other job duties as directed by Employee's Leaders
 
Knowledge, Skills and Abilities
 
Ability to work well with others as part of a team, meet the public, and work under stressful situations
 
Must be able to obtain and maintain GSC qualification
 
Must comply with DOT drug and alcohol testing program
 
Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
 
Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
 
Must successfully complete Operations/Freight Agent training program with a 90% or greater average and evaluation / probationary period
 
Must be aware of hazardous situations and be able to handle emergencies as needed
 
Able to work under pressure and handle many functions at once with many different offices and/or groups of people
 
Must work under tight time constraints to accomplish quick turns of aircraft
 
Must possess good written and oral skills
 
Must be able to effectively communicate verbally by telephone, face to face and public address systems
 
Must be able to be alert to moving vehicles or aircraft and use radio equipment
 
Must be able to communicate information and instructions verbally or via radio equipment
 Education
 
Required: High School Diploma or GED
 
Preferred: College coursework or degree
 
Experience
 
Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions
 
Licensing/Certification
 
Must be able to obtain a SIDA badge and meet all local airport requirements
 
Must possess a valid state motor vehicle operator's license
 
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
 
Physical Abilities
 
Must be able to lift and move items of 70 pounds and/or more
 
Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
 
Must be able to carry heavy items up and down jetway stairs
 
Must be able to distinguish each color displayed on every type of screening equipment
 
Must be able to hear and respond to the spoken voice and to audible alarms generated by screening equipment
 
Must maintain the ability to wear prescribed uniforms
 
Other Qualifications
 
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
 
Must be a U.S. citizen
 
Must be at least 18 years of age
 
Must be able to comply with Company attendance standards as described in established guidelines
 
Ability to work shift work and/or overtime
 
Ability to read, speak and write English
 
Foreign language skills are desirable, but not required
 
<ul>
<li>The pay amount doesn’t guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.</li>
</ul>
***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
 
Pay Rate: $20.40
 
Southwest Airlines is an Equal Opportunity Employer.
 Please print/save this job description because it won't be available after you apply.
 Job Posting End Date
 02/25/2026

Freight Agent - STL

Figure Shipping

Job OverviewWe are seeking an experienced and proactive Pricing &amp; Sales Coordinator with strong knowledge of JCtrans and/or WCA networks. The ideal candidate will support the sales team by handling pricing inquiries, coordinating shipments, managing documentation, and performing administrative tasks to ensure smooth daily operations.This role requires someone who understands freight forwarding networks and can independently communicate with overseas agents while supporting sales and operations.Key Responsibilities<ul><li>Handle pricing inquiries through JCtrans, WCA, and other freight networks</li><li>Develop and maintain strong relationships with overseas agents</li><li>Prepare competitive freight quotations (Air, Sea &amp; Land)</li><li>Coordinate shipments from booking until delivery</li><li>Generate AWBs, invoices, and other shipping documentation</li><li>Follow up with customers and agents regarding payments</li><li>Support the sales team with coordination and operational updates</li><li>Maintain accurate records and update internal systems</li><li>Perform general administrative and office support tasks</li></ul>Requirements<ul><li>Minimum 2&ndash;4 years experience in Freight Forwarding</li><li>Strong working knowledge of JCtrans and/or WCA network</li><li>Good understanding of freight pricing (Air &amp; Sea freight)</li><li>Experience in sales coordination and shipment handling</li><li>Strong communication and negotiation skills</li><li>Good command of English (written and spoken)</li><li>Ability to multitask and work under pressure</li><li>Skills</li><li>Strong attention to detail</li><li>Good organizational skills</li><li>Customer service oriented</li><li>Ability to build agent relationships internationally</li><li>Proficient in MS Office and freight systems</li></ul>Job Type: Full-timePay: E&pound;18,000.00 per monthExperience:<ul><li>Working with the JCtrans portal or the WCA network?: 2 years (Required)</li></ul>

Air&Sea freight and Pricing Import operations

Search 10000+ Operations agent jobs near you this March. New roles added regularly across leading industries. Apply today.