operations agent

Avex Cargo

Job Description <ul>
 <li>Undertake marketing projects for the benefit of our Company. </li>
 <li> Organize creative campaigns and promotional events that can make a difference for our company s success according to trends and customer requirements. </li>
 <li>Passionate for the art of marketing and will have an abundance of ideas for building efficient strategies. </li>
 <li>Must bring forth a strong arsenal of techniques and methods to promote our products, services and public image. </li>
 <li>Goal is to reach out to the market and cultivate the customer s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth. </li>
 </ul>

Cargo Operations Agent

<div>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. 
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. 
 
Join our team and discover how an international network that's focused on service, quality and sustainability can connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express 
Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist! 
Overall Role Purpose
 Base Operation Agent for DHL Express, Your Role is to
<ul><li>Ensure all inbound shipments get scanned with appropriate scan before sorted to courier.
</li><li>Ensure all shipments are handled as per the network standard. All shipments incidents get recorded through proper checkpoint in the system and action taken for each.</li><li>
Ensure on time departure of all outbound trunkers. Ensuring that all inbound trunkers manifest are been retrieved from the driver and security seals are checked. Ensure all outbound trunkers leaves with ready manifest and security seal on doors. Ensure NMIV update for all movement.</li><li>
Each shift need to action Emails and shift hand over must be in place. all unlabeled shipments to be logged in FSC application prior to sign off each shift, all DPA shipment should followed up with concern department in charge, all outbound shipment not ready to uplift need to communicate effectively with relevant to have them uplift in network, lastly proper DS process , providing DMR report, proper shipment packaging and correct checkpoint,
</li></ul>Your Tasks:
Communications<ul><li>
Ensure all base ops mails query and escalation are actioned on time FSC and Damage shipments updated regularly with proper coordination with the team and end of shift hand over report with the Base Ops supervisor in charge.</li></ul>
Department<ul><li> OPERATION</li></ul>
Reports To
Competencies
Planning Organizing<ul><li> Establishing a course of action for self and others to accomplish goals. Establishing priorities, keeping track of progress and ensuring follow-up and flexibility with other given task.</li></ul>
Communication<ul><li> Ability to communiate verbally and theritcally in most affective manner. Understand and convery message to others in clear and preceisly.</li></ul>
Teamwork<ul><li> Working effectively within a team or outside the formal line of authority to accomplish objectives. Demonstrating understanding of how own role fits within DHL as a whole.</li></ul>
Problem / Complexity Process<ul><li> Think systematically and logically to resolve problems by using different alternative with care keeping in mind previous experience or knowledge.</li></ul>
 Major Challenges<ul><li> Meet the connection cut-off time of inbound and outbound material. Perform accurate scanning to create proper visibility in the system.</li></ul>
Your Profile:
Technical Knowledge/Skills<ul><li> Good English (written and spoken).</li><li> Good local and international geographical knowledge.</li><li> Computer literacy preferrable.</li></ul><ul><li>
Scanner usage and its functions.</li><li>
Education: A High school diploma or equivalent is required.</li><li>
Experience at least 2 years&rsquo; experience working as courier or base operation.</li><li>
Physical Fitness: Ability to handle and lift packages of varying weights (up to 25 kg) and to be physically active for extended periods.</li><li>
Customer-Focused: A genuine passion for customer satisfaction and a friendly, approachable personality.</li><li>
Reliability &amp; Punctuality: A strong sense of responsibility, with an excellent record of punctuality and attendance.</li><li>
Team Player: Ability to work effectively both independently and as part of a team.</li></ul>
Our Offer:<ul><li> Strong career support in an international environment.</li><li> Great culture and colleagues.</li><li> Multifarious benefit program.</li></ul>
Do you see a personal challenge in these versatile and responsible tasks? Then apply now! 
We look forward to receiving your application!</div>

Base Operations Agent ( Jeddah)

Spiideo

<div>At Spiideo, we power live sports video and data for leagues and teams worldwide. Join us to help deliver reliable live broadcasts every game day.
Help deliver smooth, professional live sports broadcasts watched by thousands. You&rsquo;ll keep an eye on video and audio quality, spot issues fast, and communicate clearly so every game runs smoothly.<h3 class="jobSectionHeader">
What you&rsquo;ll do</h3><ul>
<li>At Spiideo, perform pre&#8209;game checks 45&ndash;60 minutes before kickoff to confirm cameras, network, audio, and scoreboard are ready</li>
<li>Monitor live broadcasts, spot problems quickly, and coordinate fixes with the Spiideo team.</li>
<li>Post short timestamped updates during incidents and hand over clearly at shift end</li>
<li>Log issues consistently after games so the team can improve next time</li>
<li>Share concise updates during live games and escalate quickly when something blocks the broadcast</li>
</ul><h3 class="jobSectionHeader">Required</h3><ul>
<li>Calm, proactive problem solver who communicates clearly under time pressure</li>
<li>Works well in a team and collaborates smoothly with venue staff and Spiideo teammates in Support and Engineering</li>
<li>Strong written English for crisp incident notes and updates</li>
<li>Reliable evening and weekend availability</li>
<li>Comfortable using dashboards and basic troubleshooting steps. Training provided</li>
<li>You communicate clearly and confidently, whether talking to a camera operator, a coach, or a CEO, always representing Spiideo professionally.</li>
</ul><h3 class="jobSectionHeader">Strong candidates often have</h3><ul>
<li>Experience in live production, broadcast ops, NOC, or technical support</li>
<li>Played a sport or has strong sports background; experience in sports operations is a plus</li>
</ul><h3 class="jobSectionHeader">Schedule and coverage</h3><ul>
<li>Part&#8209;time hourly role covering evenings and weekends aligned to priority game windows</li>
<li>Typical shifts are 4&ndash;8 hours, scheduled at least 72 hours in advance</li>
<li>Handover notes required at shift boundaries</li>
</ul><h3 class="jobSectionHeader">Training and support</h3><ul>
<li>Paid training and shadowing during the first 2&ndash;3 weeks</li>
<li>Clear runbooks, escalation paths, and on&#8209;call support</li>
</ul><h3 class="jobSectionHeader">Success looks like</h3><ul>
<li>High percentage of successful, interruption&#8209;free broadcasts</li>
<li>Patterns of faults are recognized quickly and improvements to process or tooling are proposed and tracked to completion</li>
<li>Fast detection and mitigation of incidents with clean, timestamped updates</li>
<li>Accurate incident logging and consistent shift handovers</li>
</ul><h3 class="jobSectionHeader">Compensation and contract</h3><ul>
<li>Part&#8209;time hourly contractor or employee, depending on location</li>
<li>Competitive hourly pay based on location and experience</li>
</ul><h3 class="jobSectionHeader">Location and work setup</h3><ul>
<li>Initially remote. We are building in&#8209;office Operation Centers, and on&#8209;site work at our offices will be required going forward.</li>
<li>On&#8209;site transition timeline: on&#8209;site work becomes required starting January 2026.</li>
<li>Primary offices: Malm&ouml;, Sweden and Philadelphia, USA.</li>
<li>A stable internet connection and a distraction&#8209;free environment are required during the initial remote phase.</li></ul></div>

Game Day Operations Agent - US

HALA

<div>
 
 
 Who Are We
 
 
 
 
 HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
 
 
 
 HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
 
 
 
 Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.
 
 
 
 
 
 Job
 
 &nbsp;
 
 description
 
 
 <ul>
 <li>
 Monitor alerts triggered in the fraud management system on a daily basis and decide on the necessary actions, which may include blocking cards, placing temporary holds to verify transaction authenticity, escalating cases, and more.
 </li>
 <li>
 Conduct Enhanced Due Diligence (EDD) after blocking any card or to confirm suspected transaction and coordinate with Hala fraud department when card replacement is needed.
 </li>
 <li>
 Perform record keeping of confirmed
 
 fraud and&nbsp;preparation of reports on fraud trends, patterns, and losses.
 
 </li>
 <li>
 Coordinate with Hala fraud department for regular fraud rule enhancements to be introduced in the fraud management system in attempts to have a more efficient and effective monitoring.
 </li>
 </ul>
 
 
 Qualificaitions
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, finance or equivalent field of studies
 </li>
 <li>
 Experience in fraud monitoring and analysis is a plus, preferably if related to card payments (issuing and acquiring).
 </li>
 <li>
 Accuracy and akeen eye on details
 </li>
 <li>
 Acknowledgement and compliance with policies and procedures and regulatory requirements
 </li>
 <li>
 Good analytical, problem solving, and time management skills
 </li>
 <li>
 Good communication skills in English and Arabic language
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 What We Offer You
 
 
 
 We believe you will love working at HALA!
 
 <ul>
 <li>
 We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
 </li>
 <li>
 We offer highly competitive compensation packages, including the potential for shares.
 </li>
 <li>
 We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
 </li>
 <li>
 Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
 </li>
 <li>
 We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
 </li>
 <li>
 You will be given a lot of responsibility and trust.&nbsp;We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
 </li>
 </ul>
 &nbsp;
 
 If you think you have what it takes to join a remarkable team #apply_now&nbsp;
 
 
 &nbsp;
 
</div>

Payment Operations Agent- Fraud Monitoring

FedEx

Night Shift / Weekend work operations.Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Plays a critical role in running Sort operations for both DWC and DXB facility ensuring connections on FedEx, CLH and intra hub trucking connectivity. Liases with Authrorities for operational requirements.Accuracy &amp; Attention to Detail;Microsoft Office &amp; PC Skills;Planning &amp; Organizing Skills;Interpersonal Skills;Problem Solving Skills

Operations Support Agent-Associate

<div>Air Network Support; Operations Support; Operational Support; Dispatch; Admin &amp; Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration &amp; Support; Sort Support &amp; Trace Management; Reporting; Location-based Customer Service 
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. 
Accuracy &amp; Attention to Detail;Microsoft Office &amp; PC Skills;Planning &amp; Organizing Skills;Interpersonal Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Operations Support Agent(Saudi National)

MAERSK

<div>As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! 
 
If you are seeking to be a part of a family, this is the place for you! 
 
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
***We are seeking a Operations Agent for our Northlake facility***
***Direct Hire - Full Benefits***
Shift: 2:00 PM - 10:30 PM Monday - Friday
Fulfillment &amp; Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk.
 
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
 
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time of hiring.
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$20-$22 per hour 
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

Logistics Operations Support - Northlake, IL

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