operations agent

Fiasco enterprises

<div>JOB SUMMARY
Energy Transport Logistics is seeking self-motivated individual who can work in a fast-paced environment and is able to multitask. This individual will be a frontline Operations Agent to address customer needs and inquiries. Provide support to internal and external customers needs with a proactive approach in a professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Order Processing and Manifest Execution.</li><li>
Notify customers and company stations of freight availability, capacity, status, cost and other important information.</li><li>
Will need to maintain knowledge of company services to assist with customer inquiries and book orders.</li><li>
Work and coordinate effectively with customer service team to ensure all shipment requirements are understood.</li><li>
Work and coordinate effectively with dispatch team and other parties, such as agents to ensure freight requirements are executed and on time.</li><li>
Work and coordinate effectively to assist warehouse team in handling various types of packaging materials and operating lift equipment to load and offload various types of trucks.</li><li>
Inspect freight for OSD, document with images and report to supervisor or manager.</li><li>
Obtain pieces, weights, dimensions internally or externally, and translating that information to transportation software.</li><li>
Ensure all backup paperwork/ documentation, reference numbers and requirements are attached appropriately.</li><li>
If any white glove service, ensure strong attention to detail to execute.</li><li>
Data entry.</li><li>
Read and interpret various forms of documentation, safety rules, tariffs, BOLs, MSDS, Inbond arrivals, etc.</li><li>
Adhere to company policies and procedures.</li><li>
Assist Management on daily KPI Reports when needed.</li></ul>
COMPETENCIES
<ul><li>Relevant experience can include cartage, transportation, moving companies, customer service, logistics, linehaul, intermodal, warehouse, ground operations and air/ocean dispatching.</li><li>
Forklift Certification (Preferred)</li><li>
Be able to lift 50 lbs.</li><li>
Ability to stand, lift, squat for extended period of time- Requires good Physical Condition.</li><li>
Ability to follow verbal and written direction.</li><li>
MS Office program and transportation management software knowledge.</li></ul></div>

Operations Agent - DFW

Saeed & Mohammed Al Naboodah Group

<div>
 
 
 Purpose of the Job:
 
 
 <ul>
 <li>
 Ensure high levels of customer satisfaction through excellent services by following rules and regulations of travel industry. Ensure efficient front-line airline representation and customer service
 </li>
 </ul>
 
 
 
 
 
 Job Accountabilities:
 
 
 
 Manage airline counters and passenger handling;
 
 
 Maintain service quality and airline brand standards
 
 
 Manage the sales counter, deal with walk-in, and telephone customers to provide up-to-date information on flights, packages, hotels, car hire and other travel services.
 
 
 Make bookings for travel services by computer or telephone.
 
 
 Issue tickets/travel documents and brief customer as appropriate.
 
 
 Follows-up on wait-listed and time limit bookings and coordinate with customers.
 
 
 Obtain pre-flight confirmations from passengers.
 
 
 Deal with lost tickets/baggage.
 
 
 Arrange delivery of documents.
 
 
 Ensure payment is received in full prior to travel.
 
 
 Distribute brochures where appropriate.
 
 
 Ensure all manuals and airline tariff information are up to date.
 
 
 Prepare daily sales report and reconcile for submission to Supervisor.
 
 
 Perform all the activities in compliance with the Company&rsquo;s QHSEMS and as per the assigned specific responsibilities.
 
 
 
 
 
 
 Qualifications &amp; Education
 
 
 
 Grade 12 and above
 
 
 
 
 
 
 Experience
 
 
 
 Minimum 2years of experience in a similar role within the travel industry.
 
 
 
 Knowledge &amp; Skills
 
 
 
 Fluent in English; Arabic an advantage.
 
 
 Computer literate.
 
</div>

Counter Operations Agent - GSA

FedEx

<div>Air Network Support; Operations Support; Operational Support; Dispatch; Admin &amp; Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration &amp; Support; Sort Support &amp; Trace Management; Reporting; Location-based Customer Service 
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. 
Accuracy &amp; Attention to Detail;Microsoft Office &amp; PC Skills;Planning &amp; Organizing Skills;Interpersonal Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Operations Support Agent

Operations Support Agent-Associate

<div>KSA area knowledge and KSA driving license are prerequisites for the position 
KSA area knowledge and KSA driving license are prerequisites for the position.
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. 
Accuracy &amp; Attention to Detail;Microsoft Office &amp; PC Skills;Planning &amp; Organizing Skills;Interpersonal Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Operations Support Agent (Saudi National Only)

<div><div>Job no: 528671 
Brand: FCM 
Work type: Full time 
Location: Noida, India, Bangalore, India 
Categories: Operations and Logistics</div><div> 
Hello,

FCM part of FTCG is one of the world&rsquo;s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM&rsquo;s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.

As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions.

Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time! FCM Travel India is one of India&rsquo;s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services.

A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings &amp; Events.

Position Overview

We are seeking a detail-oriented and knowledgeable Visa Agent to join our travel management team. The successful candidate will be responsible for assisting clients with visa applications, managing documentation processes, and ensuring smooth visa processing operations while maintaining excellent customer service standards.

Key Responsibilities
<ul>
<li>Process and review visa applications for various destinations</li>
<li>Guide clients through visa requirements and documentation processes</li>
<li>Handle online visa application submissions and tracking</li>
<li>Maintain accurate records and documentation in Excel spreadsheets</li>
<li>Prepare invoices and manage billing processes for visa services</li>
<li>Coordinate with embassies, consulates, and visa processing centers</li>
<li>Provide exceptional customer service throughout the visa application journey</li>
<li>Follow up on pending applications and communicate status updates to clients</li>
</ul>
Required Qualifications

Technical Skills
<ul>
<li>Visa Knowledge: Comprehensive understanding of visa requirements, processes, and regulations for major international destinations</li>
<li>Online Application Processing: Proficiency in various online visa application portals and e-visa systems</li>
<li>Excel Proficiency: Basic to intermediate Excel skills including data entry, formatting, and basic formulas</li>
<li>Billing &amp; Accounting: Understanding of invoicing, payment processing, and basic accounting principles</li>
</ul>
Soft Skills
<ul>
<li>Communication Skills:
<ul><li>Excellent written communication for emails and documentation</li>
<li>Strong verbal communication for client consultations and phone interactions</li>
<li>Ability to explain complex visa requirements in simple terms</li>
</ul></li><li>Interpersonal Skills:
<ul><li>Professional client relationship management</li>
<li>Ability to work collaboratively with team members</li>
<li>Cultural sensitivity when dealing with international clients</li>
<li>Problem-solving abilities and patience in challenging situations</li>
</ul>
</li></ul>Preferred Qualifications
<ul>
<li>Previous experience in travel industry or visa processing</li>
<li>Knowledge of immigration laws and regulations</li>
<li>Multilingual capabilities</li>
<li>Customer service experience</li></ul> 


Work Perks! - What&rsquo;s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It&rsquo;s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

Market Aligned remuneration structure and a highly competitive salary

Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself

Work life Balance: We believe in &ldquo;No Leave = No Life&rdquo; So have your own travel adventures with paid annual leave

Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people

Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people

Paternity Leave: We ensure that you can spend quality time with your growing family

Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons

A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally

Reward &amp; Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can&rsquo;t miss in our people or service. 


We value you...

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. 


Who we are...

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism 

</div>
Applications close: 02 Jan 2026 India Standard Time</div>

Visa Consultant

IHG Hotels & Resorts

<div>About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Your Day to Day
As a Reservations Agent, you will be the first point of contact for our guests &mdash; creating lasting impressions through your warm communication and attention to detail. You will:
<ul>
<li>Handle all reservations inquiries through phone, email, and online channels with professionalism and efficiency.</li>
<li>Maximize revenue opportunities by upselling rooms, packages, and hotel services.</li>
<li>Ensure all bookings are processed accurately in the system and aligned with the hotel&rsquo;s standards.</li>
<li>Coordinate with Front Office, Sales, and Revenue teams to ensure seamless guest experiences.</li>
<li>Maintain up-to-date knowledge of room types, rates, and special promotions.</li>
<li>Handle guest requests and complaints courteously and promptly, ensuring guest satisfaction at every stage of their journey.</li>
</ul>
What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for:
<ul><li>Previous experience in Reservations, Front Office, or a customer service-related role in a luxury hotel environment.</li>
<li>Excellent communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Familiarity with Opera PMS or similar hotel systems preferred.</li>
<li>A passion for hospitality and a drive to deliver personalized, memorable service.</li>
</ul>
What We Offer

We&rsquo;ll reward all your hard work with competitive salary and benefits.

Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservation Agent (Omani National)

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