business analyst

data analyst

it business analyst

business analyst  (aviation) Jobs in Istanbul

business analyst  (aviation)

financial analyst

operations analyst

Sezzle

<div>About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we're building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you're excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a talented and motivated Fraud Operations Analyst who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

As part of optimizing the online shopping experience, Sezzle constantly monitors users and transactions for abusive or fraudulent behavior. Our Fraud Operations team reviews suspicious activity flagged by Sezzle's fraud detection system or escalated from Customer Support agents. Fraud Operations Analysts will block users deemed fraudulent or risky, and clear false positive flags from our automated systems and support agents. We monitor for new trends in fraudulent behavior and continuously evolve our policies and procedures to stay one step ahead. We are looking for a teammate who can work one of the shifts listed below full-time:
<ul>
<li>Sunday - Thursday between 8:00 am - 4:30 pm (Turkish time) / 12:00 am - 8:30 am - Central Time.</li>
<li>Tuesday - Saturday between 8:00 am - 4:30 pm (Turkish time) / 12:00 am - 8:30 am - Central Time.</li>
</ul>
This will be a non-exempt/hourly position.

Compensation:

The compensation for this position is $1500 - $1800 USD/ GROSS per month.

What You'll Do:
<ul>
<li>Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual review.</li>
<li>Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent or not.</li>
<li>Understand our systems and tools; investigate account patterns through data analysis.</li>
<li>Research fraud and user behavior to contribute to machine learning models, rules and other detection systems.</li>
<li>Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools.</li>
<li>Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies.</li>
<li>Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses.</li>
<li>Handle escalations from internal and external stakeholders in a professional and efficient manner.</li>
</ul>
What We Look For:
<ul>
<li>Bachelor's degree from an accredited institution</li>
<li>Minimum 1 year of experience in investigating and resolving fraud incidents</li>
<li>Experienced in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment</li>
<li>Attention to detail and ability to multitask</li>
<li>Excellent problem-solving and analytical skills</li>
<li>Strong business judgment and communication skills</li>
<li>Ability to self-start and work with minimal supervision after training</li>
<li>Able to work through holidays</li>
<li>Minimum GPA of 3.5 out of 4.0</li>
</ul>
Preferred Qualifications
<ul>
<li>Work experience in fintech, payments, lending, banking, or financial institutions is a plus</li>
<li>Degree in statistics, math, finance, economics, or related quantitative discipline; graduate degree a plus</li>
<li>Experience in using database query language (e.g. SQL, etc), and data processing and analytics tools such as Python / R / SAS is a plus</li>
<li>Ideal candidate will be available to start within two weeks following an offer</li></ul> 


About You:
<ul>
<li>You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.</li>
<li>You're not bound by convention - your success&mdash;and much of the fun&mdash;lies in developing new ways to do things</li>
<li>You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.</li>
<li>You earn trust - you listen attentively, speak candidly, and treat others respectfully.</li>
<li>You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.</li>
<li>You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.</li>
</ul>
What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.</div>

Fraud Operations Analyst

Sunglass Hut

<div>
 
 We are
 
 EssilorLuxottica,
 
 a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world&rsquo;s evolving vision needs. We craft exclusive eyewear brands
 
 Ray-Ban, Oakley
 
 ,
 
 Oliver Peoples, Persol, Costa
 
 and more, alongside esteemed licensed brands such as
 
 Tiffany &amp; Co,
 
 
 Dolce &amp; Gabbana, Burberry
 
 , and
 
 Versace
 
 whilst our cutting-edge lenses
 
 Varilux
 
 and
 
 Transitions
 
 lead the industry in innovation. In
 
 Turkey,
 
 we operate the iconic retail and eye care brands:
 
 Sunglass Hut
 
 and
 
 Ray-Ban.
 
 Every day, EssilorLuxottica&rsquo;s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.
 
 
 
 
 
 
 See yourself at Sunglass Hut &ndash; the House of Sun!
 
 
 
 
 
 
 We are searching for a passionate
 
 Senior Store Operations - Sales Analyst
 
 to join our team.
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 <ul>
 <li>
 Prepare and deliver daily sales and KPI reports across all stores.
 </li>
 <li>
 Analyze sales performance, develop insights, and create weekly sales meeting presentations,
 </li>
 <li>
 Support the Finance team in preparing the annual sales budget and rolling forecasts.
 </li>
 <li>
 Generate weekly and monthly sales productivity reports at both store and employee levels; organize analysis meetings and prepare supporting decks.
 </li>
 <li>
 Contribute to the design, reporting, and execution of sales incentive schemes, bonuses, and contests to drive store performance.
 </li>
 <li>
 Ensure smooth operation of the Reporting Platform, including workflow monitoring and access management.
 </li>
 <li>
 Contribute to Operations Department projects with a focus on communication and KPIs; implement pilot processes and coordinate with other departments for follow-up.
 </li>
 <li>
 Submit monthly sales closure reports to HR for commission calculations.
 </li>
 <li>
 Manage the rollout and adoption of digital/mobile applications that support sales in the field.
 </li>
 <li>
 Create and monitor campaign discount/promo codes in POS systems, ensuring proper usage and accurate reporting.
 </li>
 <li>
 Maintain up-to-date store information in systems and share changes with relevant teams.
 </li>
 <li>
 Prepare, update, and track the annual Store Toolkit documents.
 </li>
 <li>
 Participate in business development initiatives by proposing ideas and improving existing processes.
 </li>
 <li>
 Keep departmental store visit checklists current and report findings under the Operational Excellence Project.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Industrial Engineering, Business Administration, Economics, or a related field.
 </li>
 <li>
 3&ndash;4 years of relevant experience in a similar role.
 </li>
 <li>
 Preferably experienced in the retail sector, and strong understanding of retail KPIs and market dynamics.
 </li>
 <li>
 Preferably experienced in Retail field and have insigt on retail KPIs and market dynamics.
 </li>
 <li>
 Advanced proficiency in English (Fleunt in both written and spoken).
 </li>
 <li>
 Strong command of MS Office applications, particularly Excel in macro level
 </li>
 <li>
 Excellent analytical thinking and reporting skills.
 </li>
 <li>
 High level of commercial awareness.
 </li>
 </ul>
 
 
</div>

Senior Store Operations - Sales Analyst

JPMorganChase

<div>JOB DESCRIPTION<div> 
<div><div><div><div><div>Join our dynamic team as a Trade Lifecycle Analyst, where you'll play a crucial role in supporting market functions and managing day-to-day settlement flows. As a Trade Lifecycle Analyst in Istanbul Operations Team, you will have an exciting opportunity to engage with key financial institutions and contribute to the seamless operation of trade processes. If you thrive in a fast-paced environment, we invite you to be part of a team that values innovation and excellence.
Job Responsibilities:
<ul><li>Perform daily reconciliation tasks for supervisory controls.</li>
<li>Support ad-hoc requests from other local departments.</li>
<li>Prepare and submit regulatory reports to local authorities.</li>
<li>Monitor trade flow between systems, ensuring successful delivery into downstream systems.</li>
<li>Provide user support during User Acceptance Test cycles.</li>
<li>Execute trade capture controls in accordance with corporate and local policies.</li>
<li>Liaise with Istanbul Stock Exchange, ISE Clearing Bank Takasbank, and Central Bank of Turkey for all cash &amp; securities settlements and funding aspects.</li>
</ul>Required Qualifications, Capabilities, and Skills:
<ul><li>Bachelor&rsquo;s Degree in Economics, Business Administration, International Relations, or Banking.</li>
<li>Up to 2 years of experience in the Banking Sector, preferably in Treasury Operations.</li>
<li>Fluent in Turkish and English, with strong writing, speaking, and listening skills.</li>
<li>Proficient in Microsoft Office Suite.</li>
<li>High-level knowledge of Swift message types used in settlement flows.</li>
<li>Strong attention to detail and a sense of urgency in operational workflows.</li>
<li>Excellent communication skills.</li>
<li>Ability to work under pressure and adapt within a changing environment.</li>
</ul>Preferred Qualifications, Capabilities, and Skills:
<ul><li>Experience in continuously improving business processes and controls.</li>
<li>Ability to deal effectively and tactfully with customers, other banks, and colleagues.</li>
<li>Passionate about the role, approaching tasks with enthusiasm, dedication, professionalism, and care.</li>
<li>Highly organized with strong analytical and problem-solving skills.</li>
</ul></div></div></div></div></div></div>ABOUT US 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 
</div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Trade Lifecycle Analyst

bunq

<div>
 We&rsquo;re all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters 🛡️ As a Fraud Ops Analyst, you&rsquo;ll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules.
 
 
 You&rsquo;ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.
 
 
 
 Take Ownership
 
 
 
 <ul>
 <li>
 Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️&zwj;&male;️
 </li>
 <li>
 Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead
 </li>
 <li>
 Bring empathy and effective communication into every interaction to provide the best support possible
 </li>
 <li>
 You have knowledge of fraud monitoring and prevention
 </li>
 <li>
 You speak English fluently and have strong communication skills, while showing empathy
 </li>
 <li>
 You're a problem solving enthusiast, and can prioritize your work when needed
 </li>
 <li>
 You thrill at leading thorough investigations, using your attention to detail for efficient resolution
 </li>
 <li>
 You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell
 </li>
 <li>
 Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.
 
 
 </li>
 </ul>
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed 💪🏼
 
 
 🤟 Join forces with great colleagues across the globe to revolutionize banking
 
 
 🌟 Make lasting impact by working on complex &amp; exciting challenges
 
 
 📚 Accelerate your career growth with bunq Academy and learning budgets
 
 
 💸 Monthly contributions to your phone and internet bills
 
 
 💻 A Macbook to keep with you while you're with us
 
 
 👩&zwj;💻 Working hybrid &amp; earn Digital Nomad perks over time
 
 
 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
 
 
 🍪 Lunch and snacks at the office, vegan options included
 
 
 🚴&zwj;&female;️ Stay fit &amp; healthy with a Multisport gym card
 
 
 ⚕️ Private health insurance, just in case
 
 
 🍻 Friday drinks, team events, and other celebrations - bunq style!
 
 
</div>

Fraud Ops Analyst

ING Hubs Türkiye

<div>
 
 
 About ING Hubs 🦁
 
 
 
 In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as
 
 software development, data management, and retail operations.
 
 
 
 ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.
 
 
 
 Discover ING Hubs Turkiye
 
 
 
 ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 
 
 
 
 
 
 
 About You
 
 
 
 
 As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.
 
 <ul>
 <li>
 5+ years experiences.
 </li>
 <li>
 SWIFT payments is a must.
 </li>
 <li>
 Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
 </li>
 <li>
 Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
 </li>
 <li>
 Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
 </li>
 <li>
 Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
 </li>
 <li>
 Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
 </li>
 <li>
 Good communication skills in English (C1 level)
 </li>
 </ul>
 
 
 
 
 
 
 How to Succeed
 
 
 
 <ul>
 <li>
 Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
 </li>
 <li>
 Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
 </li>
 <li>
 Holder of a bachelor&rsquo;s or post-graduate degree, with experience in agile methodologies.
 </li>
 <li>
 Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
 </li>
 <li>
 A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.
 </li>
 </ul>
 
 
 
 
 
 What We Offer at ING Hubs Turkiye
 
 
 
 
 
 
 At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 
 
 
 
 
 
 Be Yourself, Be an ING'er
 
 
 
 
 
 <ul>
 <li>
 
 Dynamic Environment:
 
 Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
 </li>
 <li>
 
 Innovation Culture:
 
 Share your innovative ideas while exploring PACE methodology with us.
 </li>
 <li>
 
 Global Exposure:
 
 Participate in global projects and expand your career opportunities.
 </li>
 <li>
 
 Communication &amp; Celebrations:
 
 Enjoy various communication activities and celebrations that promote a friendly work environment.
 </li>
 <li>
 
 Health Care:
 
 Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
 </li>
 <li>
 
 Private Pension Plan:
 
 Secure your future dreams with our private pension plan.
 </li>
 </ul>
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
</div>

IT Business Analyst

Nakkaş Holding

<div>
 
 Istanbul Nakka&scedil;tepe&rsquo;de bulunan Grup &scedil;irketlerimizden petrol ve &uuml;r&uuml;nlerinin depolamas&inodot; alan&inodot;nda faaliyet g&ouml;steren &scedil;irketimizde, Genel M&uuml;d&uuml;re do&gbreve;rudan ba&gbreve;l&inodot; &ccedil;al&inodot;&scedil;acak, stratejik s&uuml;re&ccedil;lerde aktif rol alacak ve i&scedil; birimleri aras&inodot;ndaki koordinasyonu sa&gbreve;layacak
 
 Business Analyst
 
 aray&inodot;&scedil;&inodot;nday&inodot;z. Bu rol, &scedil;irketimizin y&ouml;netim s&uuml;re&ccedil;lerinde etkin bir destek sa&gbreve;larken, analitik d&uuml;&scedil;&uuml;nme kabiliyeti ve g&uuml;&ccedil;l&uuml; ileti&scedil;im becerileriyle fark yaratacak geli&scedil;im alan&inodot; sunmaktad&inodot;r.
 
 
 
 
 
 
 
 &Idot;&Scedil; TANIMI:
 
 
 
 <ul>
 <li>
 Y&ouml;netim karar s&uuml;re&ccedil;leri i&ccedil;in gerekli analiz, rapor ve sunumlar&inodot; haz&inodot;rlamak,
 </li>
 <li>
 &Scedil;irket i&ccedil;i departmanlar ve d&inodot;&scedil; payda&scedil;larla etkili ileti&scedil;im ve koordinasyonu sa&gbreve;lamak,
 </li>
 <li>
 Stratejik projelerde ara&scedil;t&inodot;rma, veri analizi ve s&uuml;re&ccedil; takibi yapmak,
 </li>
 <li>
 &Uuml;st y&ouml;netime operasyonel ve idari konularda destek vermek,
 </li>
 <li>
 Genel M&uuml;d&uuml;r&uuml;n telefon, faks ve mail trafi&gbreve;ini y&ouml;nlendirmek, seyahat planlamalar&inodot;n&inodot; organize etmek, talep edilen &Scedil;irket i&ccedil;i ve d&inodot;&scedil;&inodot; g&ouml;r&uuml;&scedil;melerin saat, tarih ve g&ouml;r&uuml;&scedil;me lokasyonu belirlenmesi a&ccedil;&inodot;s&inodot;ndan randevu program&inodot;n&inodot; planlamak, toplant&inodot; organizasyonunu yapmak ve ba&scedil;&inodot;ndan sonuna kadar t&uuml;m i&scedil;leyi&scedil;inden sorumlu olmak.
 </li>
 </ul>
 <li>
 </li>
 
 
 
 GENEL N&Idot;TEL&Idot;KLER:
 
 
 
 <ul>
 <li>
 Tercihen analitik disiplinlerden (&Idot;statistik, Ekonomi, Matematik, Fizik,
 
 M&uuml;hendislik
 
 vb.) mezun,
 </li>
 <li>
 
 &Idot;leri seviye &Idot;ngilizce
 
 bilgisine sahip,
 </li>
 <li>
 Analitik d&uuml;&scedil;&uuml;nme, planlama ve raporlama becerileri g&uuml;&ccedil;l&uuml;,
 </li>
 <li>
 Dinamik, &ccedil;&ouml;z&uuml;m odakl&inodot; ve &ouml;&gbreve;renmeye a&ccedil;&inodot;k,
 </li>
 <li>
 Zaman y&ouml;netimi ve organizasyon yetkinli&gbreve;i geli&scedil;mi&scedil;,
 </li>
 <li>
 MS Office programlar&inodot;na hakim,
 </li>
 <li>
 Tercihen benzer pozisyonlarda en az 1&ndash;3 y&inodot;l deneyimli,
 </li>
 <li>
 &Idot;leti&scedil;im becerileri kuvvetli, prezantabl,
 </li>
 <li>
 Stres alt&inodot;nda &ccedil;al&inodot;&scedil;ma ve stresi y&ouml;netme kabiliyeti y&uuml;ksek,
 </li>
 <li>
 &Ccedil;oklu g&ouml;revleri &ouml;nceliklendirme becerisine sahip,
 </li>
 <li>
 Seyahat engeli bulunmayan,
 </li>
 <li>
 Esnek &ccedil;al&inodot;&scedil;ma saatlerine uyum sa&gbreve;layabilecek.
 </li>
 </ul>
 
 
</div>

İş Analisti

SC Johnson

<div>
 SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers &ndash; such as Raid&reg;, Glade&reg;, Ziploc&reg; and more, in virtually every country around the world. Together, we are creating a better future &ndash; for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
 
 
 
 About The Role
 
 
 
 The Senior Analyst, Customer Fulfillment plays a critical role in driving operational excellence across the order-to-delivery cycle. This position involves high-level analytical work, process optimization, and cross-functional collaboration to ensure timely, accurate, and efficient customer shipments. The analyst is responsible for end-to-end order management and fulfillment execution on SAP, collaborating closely with customers to improve service levels and proactively resolve issues. A key part of the role is ensuring strong compliance adherence throughout the entire process, maintaining alignment with internal controls and external regulatory requirements. The position reports into the Manager, Customer Fulfillment and is part of a dynamic, performance-driven team focused on continuous improvement and customer satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead end-to-end order management and fulfillment execution on SAP, ensuring accuracy, timeliness, and alignment with customer requirements and internal standards.
 </li>
 <li>
 Collaborate closely with customers to proactively manage orders, resolve issues, and drive improvements in service levels and delivery performance.
 </li>
 <li>
 Analyze fulfillment performance and shipment pacing, identifying trends, bottlenecks, and opportunities for process optimization across the supply chain.
 </li>
 <li>
 Ensure strong compliance adherence throughout the order-to-cash process, maintaining alignment with internal controls, audit requirements, and external regulations.
 </li>
 <li>
 Coordinate effectively with cross-functional teams including Supply Planning, Logistics, and Commercial to ensure smooth execution and alignment on priorities.
 </li>
 <li>
 Support continuous improvement initiatives, contributing insights and recommendations to enhance operational efficiency, customer satisfaction, and team performance.
 </li>
 <li>
 Maintain and improve reporting tools and dashboards, providing visibility into key metrics and enabling data-driven decision-making.
 
 
 </li>
 </ul>
 
 Required Experience You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Excellent communication and collaboration skills, preferably with experience in customer-facing roles and cross-functional coordination.
 </li>
 <li>
 Advanced Excel skills and familiarity with reporting tools (e.g., Power BI, Tableau) is a plus.
 </li>
 <li>
 3&ndash;5 years of relevant experience in customer fulfillment, order management, or supply chain operations.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and compliance.
 </li>
 <li>
 Strong problem-solving and continuous improvement mindset, exposure to Lean, Six Sigma, or similar methodologies is a plus.
 </li>
 <li>
 Experience in customer collaboration initiatives, including service level improvement projects or joint business planning.
 </li>
 <li>
 Strong analytical skills, with demonstrated ability to work with data, generate insights, and support decision-making.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Full-time position based in a corporate office environment.
 </li>
 <li>
 Involves regular interaction with virtual teams and stakeholders across different countries and time zones, requiring strong communication and coordination skills in a multicultural setting.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid&reg;, Glade&reg;, Kiwi&reg;, OFF!&reg;, Windex&reg;, Ziploc&reg; and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.
 
 
 
 You need to be eligible to work in the country of application.
 
 
 
 This role is not eligible for relocation.
 
 
 Remote work available once a week for eligible employees.
 
 
 
 Together, we are creating a better future &ndash; for the planet, for future generations and for every SCJ team member.
 
 
 
 
 Come join us and make an impact through iconic global brands.
 
 
 
 
 GO FURTHER WITH OUR FAMILY&trade;
 
 
 
 
 Inclusion &amp; Diversity
 
 
 
 We&rsquo;re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
 
 
 We&rsquo;re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
 
 
</div>

Senior Analyst, Customer Fulfillment

Explore 509+ Operations analyst in Istanbul this November. Find roles across top companies and apply now to boost your career.