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sales & operations planning manager

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operations analyst

Turkish Technology

<div>
 
 
 About the role:
 
 
 
 As a Senior Business Analyst reporting to the Manager of Flight Operations Solutions you will play a key role in the design and evolution of our Airline Operations Control solution family.
 
 
 
 
 
 This solution is mission-critical for airlines: enabling daily flight operations, disruption management, crew and flight assignment, and ensuring on-time performance. You will work closely with business stakeholders and IT teams, conducting gap analysis, designing future-state processes, and ensuring smooth alignment with global industry practices.
 
 
 
 
 
 This role provides a unique opportunity to gain international know-how and contribute to one of the most complex and dynamic domains in aviation &ndash; Operations Control (OCC).
 
 
 
 
 
 
 This position will be
 
 
 
 Industry Awareness:
 
 <ul>
 <li>
 Track industry trends, OCC best practices, and regulatory updates relevant to airline Operations
 </li>
 <li>
 Participate in global aviation forums and working groups to represent Turkish Airlines Technology
 </li>
 <li>
 Benchmark against industry solutions to identify improvement opportunities
 </li>
 </ul>
 
 System Design and Documentation:
 
 <ul>
 <li>
 Design and document target workflows for flight operations and disruption management
 </li>
 <li>
 Prepare clear specifications, user manuals, and module documentation
 </li>
 <li>
 Create diagrams and process maps for better understanding of system flows
 </li>
 </ul>
 
 Business Analysis and Communication:
 
 <ul>
 <li>
 Translate operational challenges and user needs into structured requirements
 </li>
 <li>
 Prepare business analysis reports and present insights to management
 </li>
 <li>
 Act as the bridge between business users (OCC, crew, flight ops) and technical teams
 </li>
 </ul>
 
 Testing and Project Management:
 
 
 &bull; Design and build test cases, run and manage functional tests, and coordinate UAT process
 
 
 &bull; Contribute to project lifecycle processes from from project management to delivery and evaluation.
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 5+ years of experience in business analysis preferably within aviation, operations, or large-scale IT projects
 </li>
 <li>
 Strong analytical and problem-solving skills, especially in complex and dynamic environments
 </li>
 <li>
 Hands-on experience with analysis techniques (use case modeling, process analysis, requirement management, stakeholder analysis, risk assessment, etc.)
 </li>
 <li>
 Proficiency in SQL for data querying and analysis
 </li>
 <li>
 Experience in designing and understanding data models
 </li>
 <li>
 Hands-on experience in preparing business and technical reports
 </li>
 <li>
 Experience in airline operations (flight planning, crew management, scheduling, OCC) is a strong advantage
 </li>
 <li>
 Proven track record in transformation or mission-critical system projects
 </li>
 <li>
 Excellent interpersonal, presentation, and communication skills (verbal, written, visual)
 </li>
 <li>
 Knowledge of system integrations and web services
 </li>
 <li>
 Excellent command of English (speaking, listening, reading, writing)
 </li>
 </ul>
 
 
 
 
 
 Position located at:
 
 Libadiye Office
 
 
 
 
 
 
 Who We Are?
 
 
 
 
 
 
 We are the technology leader of the aviation and air cargo industry in Turkey! We are an innovative and successful team that does not fit into the mold, constantly enlarges its target and pushes the standards in global competition...
 
 
 
 
 
 We design and develop technology with the spirit of R&amp;D, where human, engineering and software are the most perfect components. We use trend technologies such as big data, cloud computing, artificial intelligence, fintech, cybersecurity and blockchain which we can compete in the sky. We move forward confidently and successfully with the power of our knowledge and experience into the future.
 
 
 
 
 
 Obviously, We don't dream too much as &ldquo;what will happen in the future?&rdquo;, because we are designing the future from today...
 
 
 
 
 
 We are a strong team of more than 2000 valuable talents that shed their minds in offices equipped with modern technology in Istanbul, Ankara and Izmir. Team play is our favorite system! We focus on the same goal &ndash; winning &ndash; and continue to work together with the motivation to achieve this.
 
 
 
 
 
 If you want to have your name in the success story of a globalizing company, we look forward to your application to the winners team!
 
 
 
 
 
 
 Benefits Of Working With Us
 
 
 
 
 In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:
 
 
 
 
 
 <ul>
 <li>
 Flexible working arrangements, generous personal, parental and cultural leave
 </li>
 <li>
 Competitive remuneration
 </li>
 <li>
 Free and subsidized health and wellbeing services
 </li>
 <li>
 Discounts on a wide range of products and services
 </li>
 <li>
 Career development opportunities
 </li>
 <li>
 A buddy who will guide and accompany you during your onboarding process
 </li>
 <li>
 A great number of online courses and technical trainings that will support your development
 </li>
 <li>
 Personalized development plan for you
 </li>
 <li>
 Using CED &amp; Pass Flight for travelling experience with your family
 </li>
 <li>
 Support payment for childcare
 </li>
 </ul>
 
 
 
 
 
 Be Yourself
 
 
 
 We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.
 
 
 
 
 
 If you would like to get to know more about Turkish Airlines Technology, please follow us on Instagram and LinkedIn;
 
 
 https://www.instagram.com/turkishairlinstechnology/
 
 
 https://www.linkedin.com/company/thyteknoloji/
 
</div>

Airline Operations Control Solution - Senior Business Analyst (Libadiye Office)

ING Hubs Türkiye

<div>
 
 
 About ING Hubs 🦁
 
 
 
 In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as
 
 software development, data management, and retail operations.
 
 
 
 ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.
 
 
 
 Discover ING Hubs Turkiye
 
 
 
 ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 
 
 
 
 
 
 
 About You
 
 
 
 
 As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.
 
 <ul>
 <li>
 5+ years experiences.
 </li>
 <li>
 SWIFT payments is a must.
 </li>
 <li>
 Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
 </li>
 <li>
 Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
 </li>
 <li>
 Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
 </li>
 <li>
 Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
 </li>
 <li>
 Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
 </li>
 <li>
 Good communication skills in English (C1 level)
 </li>
 </ul>
 
 
 
 
 
 
 How to Succeed
 
 
 
 <ul>
 <li>
 Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
 </li>
 <li>
 Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
 </li>
 <li>
 Holder of a bachelor&rsquo;s or post-graduate degree, with experience in agile methodologies.
 </li>
 <li>
 Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
 </li>
 <li>
 A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.
 </li>
 </ul>
 
 
 
 
 
 What We Offer at ING Hubs Turkiye
 
 
 
 
 
 
 At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 
 
 
 
 
 
 Be Yourself, Be an ING'er
 
 
 
 
 
 <ul>
 <li>
 
 Dynamic Environment:
 
 Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
 </li>
 <li>
 
 Innovation Culture:
 
 Share your innovative ideas while exploring PACE methodology with us.
 </li>
 <li>
 
 Global Exposure:
 
 Participate in global projects and expand your career opportunities.
 </li>
 <li>
 
 Communication &amp; Celebrations:
 
 Enjoy various communication activities and celebrations that promote a friendly work environment.
 </li>
 <li>
 
 Health Care:
 
 Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
 </li>
 <li>
 
 Private Pension Plan:
 
 Secure your future dreams with our private pension plan.
 </li>
 </ul>
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
</div>

IT Business Analyst

Citi

<div>Securities &amp; Derivatives Analyst is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions. 
 
Responsibilities:<ul><li>
Perform trade verifications to ensure accuracy of booking requests</li><li>
Complete settlement tasks and daily rate revaluations accurately and on time</li><li>
Coordinate transaction processing issues to the appropriate department and collaborate on a solution</li><li>
Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies</li><li>
Prepare and submit periodic internal and external regulatory reports</li><li>
Participate in the periodic General Ledger (GL) proofing exercises as directed</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
Relevant experience preferred</li><li>
Fundamental understanding of Custody products, accounting and regulatory policies</li><li>
Proven ability to perform various concurrent activities/projects in a high-risk environment</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li></ul> 
Education:<ul><li>
Bachelor&rsquo;s Degree/University degree or equivalent experience in Business, Accounting or Finance</li><li>
Capital Markets Licenses Level 1</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Operations - Transaction Services
-
Job Family:
Securities and Derivatives Processing
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Securities & Derivatives Analyst - Custody Operations

DHL Express Türkiye

<div>
 
 
 As an IT Business Analyst at DHL Express, you&rsquo;ll support all of the organization in terms of using systems, network and applications.
 
 Also with your knowledge about the digitalization will make
 
 
 the company more efficient to create new systems and be faster to all the processes.
 
 
 
 
 
 Join our team of tech heroes to take charge and fortify our IT processes, so we&rsquo;re always a step ahead.
 
 
 
 
 
 
 IN THIS JOB YOU WILL:
 
 
 
 
 
 <ul>
 <li>
 Analyze and translate business requirements to system specification for IT programs and projects
 </li>
 <li>
 Deploy local/global applications aligned with stake holders
 </li>
 <li>
 Ensure IT solutions are created, aligned and documented in time and in quality according to the business and IT program/project priorities.
 </li>
 <li>
 Ensure that business applications are up and running according to the Service Level Agreement
 </li>
 <li>
 Plan and coordinate the change requests
 </li>
 <li>
 Monitor performance of business systems and determine improvement areas
 </li>
 <li>
 Give on-call support for systems under responsibility whenever needed
 </li>
 <li>
 Assessment how business units are performing and help units improve their processes and systems
 </li>
 <li>
 Conduct research and analysis in order to come up with solutions to business problems and help to introduce these solutions to businesses and their clients.
 </li>
 <li>
 Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
 </li>
 <li>
 Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
 </li>
 </ul>
 
 
 
 
 
 YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:
 
 
 
 
 
 <ul>
 <li>
 Preferably university degree in Computer Science, Computer Engineering, MIS or other related fields
 </li>
 <li>
 2 years of related IT experience is preferred
 </li>
 <li>
 Good command of English, both written &amp; verbal
 </li>
 <li>
 Experience in generating process documentation and reports
 </li>
 <li>
 Familiarity with project management methodologies and software development lifecycle
 </li>
 <li>
 Experience in API, cloud, data analytics and software architecture
 </li>
 <li>
 Strong analytical and problem solving and quantitative analysis skills
 </li>
 <li>
 Experienced with relational databases especially SQL Server
 </li>
 <li>
 Good knowledge of MS office applications, Sharepoint and basic software knowledge
 </li>
 <li>
 Self motivated and result oriented
 </li>
 <li>
 Comfortable communication with diverse individuals inside and outside the organization
 </li>
 <li>
 Teamwork oriented with good communication and interpersonal skills
 </li>
 <li>
 Willingness to work under challenging circumstances and environment
 </li>
 <li>
 Ability to handle multiple concurrent tasks, changing priorities and meet deadlines
 </li>
 <li>
 No restriction to travel
 </li>
 </ul>
 
 
</div>

Aqua Chartering

<div>
 
 
 Job Title: Operations Specialist &ndash; Shipping
 
 
 
 
 Location: Kad&inodot;koy - Kosuyolu, Istanbul
 
 
 
 
 
 
 We are looking for a motivated and detail-oriented Operations Specialist to join our team in the maritime industry. The ideal candidate will manage daily operational tasks, coordinate with clients and vessels, and ensure smooth and efficient operations.
 
 
 
 
 
 Key Qualifications:
 
 
 &bull;	Experience in maritime shipping operations (preferred)
 
 
 &bull;	Strong communication and problem-solving skills
 
 
 &bull;	Fluent in English
 
 
 
 
 
 If you&rsquo;re passionate about shipping and eager to grow in a dynamic environment, we&rsquo;d love to hear from you!
 
</div>

Operations Specialist

European Bank for Reconstruction and Development

<div><div><div><div><div>Requisition ID</div> <div>36156</div>
</div> 
<div><div>Office Country</div> <div>T&uuml;rkiye</div>
</div> 
<div><div>Office City</div> <div>Istanbul</div>
</div> 
<div><div>Division</div> <div>Banking Countries of Operations</div>
</div> 
<div><div>Contract Type</div> <div>Regular</div>
</div> 
<div><div>Contract Length</div>
</div> 
<div></div><div><div>Posting End Date</div> <div>22/10/2025</div></div></div></div> 


Purpose of Job 


The Analyst contributes to all phases of the project cycle, especially concentrating on project implementation and the monitoring. The Analyst will take responsibility for those tasks assigned to him/her by the operation leader or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Analyst carries out these tasks as part of a project team under the guidance of an operation leader or under the supervision/guidance of more senior bankers or Associate Director, Corporates (Turkey) (&ldquo;AD&rdquo;) or Regional Portfolio Associate Directors (&ldquo;PADs&rdquo;). 


The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. 


Accountabilities &amp; Responsibilities 


Under the guidance of the POLs, or AD, or PADs: 


Portfolio Monitoring, Value Creation and Reporting 


Under the POLs, or AD, or PADs, and in coordination with the terms of reference for the POL, the Analyst&rsquo;s main tasks will include, inter alia:
<ul>
<li>Taking responsibility as a team member for the day-to-day implementation and monitoring of all projects to which the Analyst is assigned, including compliance with project agreements and Bank procedures related to disbursement; monitoring of progress of the project implementation and financial performance of the client; assessing evolving risk factors and monitoring and assessing covenant compliance;</li>
<li>Detecting and resolving early signs of distress through proactive client engagement, planning and executing client visits and reporting promptly on potential breaches or issues. The Analyst may participate in restructurings of portfolio transactions.</li>
<li>Preparing timely and comprehensive monitoring reports and include recommendations for corrective actions where required and ensure these proposed corrective actions and recommendations are brought to the attention of more senior team members; perform timely processing of waivers, amendments and consents and conduct self-evaluation of projects and provide feedback to origination teams.</li>
<li>Be alert about new financing opportunities with portfolio clients, and if and when such opportunities are detected, seek immediate guidance from the POL, AD and/or PAD, who will duly inform relevant Head of RO/Sector Director. On a case-by-case basis, participate on new operations with portfolio clients in cooperation with the sector teams;</li>
<li>Undertaking regular surveillance of local economic, political, regulatory and sector environments in the country and region that could affect credit standing of the clients as well as the Bank&rsquo;s internal reporting.</li>
<li>Ensuring that all tasks within his/her are completed within the specified time frames to a high standard and in line with the policies, procedures and objectives of the Bank.</li>
<li>Ensure effective implementation and monitoring of TC assignments to ensure their compliance with donor reporting requirements, operational objectives and that all reports are of a high quality;</li></ul> 


Whilst a more senior banker will be the POL of a project and will provide oversight and guidance, the responsibilities of the Analyst are designed to allow for the development of transaction expertise and expansion of responsibilities. 


Qualifications &amp; Skills / Experience &amp; Knowledge 


Qualifications and Skills: 

<ul>
<li>Bachelor&rsquo;s degree. Master&rsquo;s degree preferred or equivalent experience in the areas of expertise.</li>
<li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable.</li>
<li>Strong quantitative/numerical skills.</li>
<li>Thorough understanding of accounting concepts, including accruals vs cashflow accounting, the role of auditors and IFRS, and the ability to read and interpret company accounts.</li>
<li>Experience and competence in the design, building and use financial models as part of due diligence for loan investments.</li>
<li>Knowledge and experience in assessing company performance against key financial performance indicators.</li>
<li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis.</li>
<li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules.</li>
<li>Ability to work effectively as a team member and to deadlines and under time pressure.</li>
<li>Excellent written and oral communication skills in English and Turkish.</li></ul> 


Experience &amp; Knowledge 

<ul>
<li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards.</li>
<li>Practical experience of participating in transactions.</li>
<li>Exposure to industry/country.</li></ul> 
What is it like to work at the EBRD? / About EBRD 


Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. 


At EBRD, our Values &ndash; Inclusiveness, Innovation, Trust, and Responsibility &ndash; are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. 


The EBRD environment provides you with:
<ul>
<li>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.</li>
<li>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</li>
<li>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.</li>
<li>An environment that places sustainability, equality and digital transformation at the heart of what we do.</li>
<li>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.</li></ul> 


Diversity is one of the Bank&rsquo;s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. 


Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). 
 
Job Segment: Bank, Banking, Credit Analyst, Compliance, Sustainability, Finance, Legal, Energy</div>

Analyst, Banking

ValuePlus

<div>
 
 
 Company Description
 
 
 
 
 ValuePlus Consulting, established in 2018, is a dynamic management consultancy firm based in Istanbul and specialized in supply chain field of work . Committed to excellence and innovation, we specialize in creating value, delivering impactful results, and inspiring change for our diverse client portfolio across industries. Our expert team optimizes operations, reduces costs, and ensures personalized client success.
 
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Business Analyst (Management Consulting) at ValuePlus in Istanbul. The Business Analyst will be responsible for tasks such as identifying and structuring problems, performing qualitative and quantitative analysis, formulating analytical tools, conducting primary and secondary research and identifying key findings, utilizing effective verbal and written communication, assessing business processes, and defining business requirements.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Possess analytical and structured thinking, strong problem solving and diagnosis skills
 </li>
 <li>
 Is comfortable working in a fast-changing environment and like to design new initiatives that create impact
 </li>
 <li>
 Can communicate and explain complex ideas concisely
 </li>
 <li>
 Has attention to detail and ability to manage multiple tasks
 </li>
 <li>
 Has excellent presentation and report writing skills
 </li>
 <li>
 Have a strong academic record from a well-recognized institution, a relevant university degree, preferably in Business Administration, Finance, Industrial Engineering or a similar discipline, MBA is a plus
 </li>
 <li>
 Is excellent at both written and spoken English, including presentation skills
 </li>
 <li>
 Experience in global management consulting companies is a plus
 </li>
 <li>
 Is comfortable with delivering data analytics across different platforms (preferrable at least one of the followings; Knime, Databricks, Python, SQL, etc...)
 </li>
 </ul>
</div>

Associate & Business Analyst

Explore 363+ Operations analyst in Istanbul this October. Find roles across top companies and apply now to boost your career.

363 operations analyst jobs IN Istanbul

Airline Operations Control Solution - Senior Business Analyst (Libadiye Office)

IT Business Analyst

Securities & Derivatives Analyst - Custody Operations

IT Business Analyst

Operations Specialist

Analyst, Banking

Associate & Business Analyst