operations analyst

HR Ways

About the job ﻿﻿Operation Analyst||Remote|PKR Salary|Pak &amp; EST TimeClient Company Introduction:﻿﻿A leading organization in ophthalmic imaging and clinical trial support, delivering innovative, AI-driven solutions to advance research, improve diagnosis, and enhance patient outcomes worldwide.Job Description:We are hiring a high-potential business professional to support our commercial, GTM, and marketing execution.This role sits at the intersection of sales, marketing, partnerships, and operations. You will work closely with the Head of Commercial / GTM to help ensure that our growth engine is structured, visible, and scalable.This is an excellent opportunity for someone early in their career who wants to build real commercial judgment, understand how complex B2B deals close, and develop hands-on experience with modern GTM systems.Job Responsibilities:Commercial &amp; GTM Support&middot; Support day-to-day sales and partnership execution, ensuring deals, contacts, and activities are tracked consistently&middot; Help maintain pipeline visibility, deal hygiene, and stage accuracy&middot; Assist with outbound and inbound lead coordination and follow-upRevenue &amp; Process Enablement&middot; Help track deal progress from first contact through NDA, SOW, and contract&middot; Support documentation of sales processes, deal stages, and playbooks&middot; Monitor bottlenecks (e.g., legal review, presales support) and flag issues earlyMarketing &amp; Growth Coordination&middot; Support conference, campaign, and content execution&middot; Help ensure marketing activities translate into sales-ready opportunities&middot; Assist in tracking campaign outcomes and engagement signalsSystems &amp; Tools (Learning-Oriented)&middot; Work within our CRM and GTM tools to:o Maintain data accuracyo Generate basic reports and dashboardso Support adoption by sales and leadership&middot; Over time, grow into a power user who understands how systems support revenue decisions(Prior CRM experience is helpful but not required &mdash; we care more about aptitude and willingness to learn.)What Success Looks Like in This RoleWithin 6&ndash;9 months:&middot; Commercial data is clean, reliable, and trusted&middot; Deals move through stages with clarity and consistency&middot; Leadership can review pipeline without manual reconciliation&middot; You are increasingly proactive in identifying friction and improvement opportunitiesOther Details:&middot; 2&ndash;3 years of experience in, Business operations, Sales operations, Analytics, or B2B commercial roles&middot; Strong analytical and organizational skills&middot; Comfortable working across teams (sales, marketing, operations)&middot; High attention to detail with a bias toward execution&middot; Curious, coachable, and eager to learn how businesses scaleOther Details:﻿Location: RemoteWork Timings: Mon - Fri (4hrs Pak time &amp; 4hrs Central time Zome)Work Mode: Remote﻿Benefits: ﻿- Medical Insurance (employee+ Dependent)- Gratuity(one Extra Salary per year)- Annual Performance Bonus- Free LunchJob Type: Full-timeWork Location: Remote

Operations Analyst

Jeeny

<div>
 
 About Jeeny:
 
 
 
 Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.
 
 
 We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.
 
 
 We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.
 
 
 
 About the Role:
 
 
 
 We're looking for an analytically sharp, business-minded
 
 Operations Analyst
 
 who is obsessed with
 
 impact and ROI
 
 , not just dashboards. You'll work closely with Operations, Product, and Growth teams to turn data into decisions, solve real business problems, and drive measurable outcomes.
 
 
 This is a great role for someone early in their analytics career who has strong thinking skills and wants to grow their SQL/Excel muscles on the job.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Own business problems end-to-end: from defining the problem &rarr; analyzing data &rarr; recommending actions &rarr; tracking impact
 </li>
 <li>
 Build simple analyses using SQL and Excel (beginner level is okay - learning mindset is key)
 </li>
 <li>
 Translate messy business questions into structured analytical problems
 </li>
 <li>
 Measure ROI and impact of initiatives (campaigns, features, operational changes, etc.)
 </li>
 <li>
 Work closely with stakeholders (BI, Product, Growth, CX, Tech)
 </li>
 <li>
 Proactively identify opportunities to, improve efficiency, reduce cost &amp; increase growth or quality
 </li>
 <li>
 Turn insights into clear, actionable recommendations (not just numbers)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's or master's degree in analytics, marketing or any other related field
 </li>
 <li>
 Strong problem-solving mindset
 </li>
 <li>
 Business acumen - understands how companies make money and why ROI matters
 </li>
 <li>
 Comfortable thinking in terms of impact, trade-offs, and outcomes
 </li>
 <li>
 Great stakeholder management:
 </li>
 <ul>
 <li>
 can ask good questions
 </li>
 <li>
 can explain insights in simple language
 </li>
 <li>
 can push back respectfully
 </li>
 </ul>
 <li>
 Structured, logical thinking
 </li>
 <li>
 Curious, proactive, and ownership-driven
 </li>
 </ul>
 
 Technical skills (beginner-friendly)
 
 
 
 <ul>
 <li>
 Basic SQL (SELECT, WHERE, GROUP BY, simple joins)
 </li>
 <li>
 Basic Excel / Google Sheets (filters, pivot tables, simple formulas)
 </li>
 <li>
 Willingness to learn fast and level up technically
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What we offer:
 
 
 
 <ul>
 <li>
 Market Competitive Salary 💰 Hit the ground running with a salary that reflects your worth in today's market
 </li>
 <li>
 Learn &amp; Grow 📚 Level up with real-world projects, cross-functional job rotations, hands-on mentorship, and expert-led sessions tailored to your growth
 </li>
 <li>
 International Exposure 🌍 Collaborate across borders with teams in KSA, Jordan, Pakistan, and UAE&mdash;experience a global career from day one
 </li>
 <li>
 Health Insurance 🏥 Full health coverage so you can focus on your goals with peace of mind
 </li>
 <li>
 OPD Coverage 🏥 Outpatient visits? We've got that covered for you
 </li>
 <li>
 End of Service Benefit 💼 Loyalty pays off, long-term service comes with financial rewards
 </li>
 <li>
 Dollar Adjustment Allowance 💲 With our dollar adjustment allowance, you can stay ahead of inflation. You're protected against currency fluctuations, so your compensation stays consistent and fair
 </li>
 <li>
 Internet Allowance 🌐 Work, stream, and stay in the loop with monthly internet support, whether you're learning, working, or just vibing
 </li>
 <li>
 Fuel Allowance ⛽ Fuel your daily grind with a monthly fuel allowance
 </li>
 <li>
 Learning &amp; Development Allowance 🎓 Get a yearly budget for certifications, courses, or training&mdash;because investing in you is a no-brainer
 
 
 </li>
 </ul>
 
 Company Culture
 
 
 
 Jeeny is an equal opportunity employer. We are committed to providing a workplace where all aspects of employment are solely based on merit. We value diversity and absolutely do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.
</div>

Qualcomm

<div><h2 class="jobSectionHeader">Company:
</h2>Qualcomm India Private Limited
<h2 class="jobSectionHeader">Job Area:
</h2>Operations Group, Operations Group &gt; Business Operations
General Summary:
Position Summary:
The Sales Operations Analyst is a strategic partner within the Business Operations team, driving operational excellence and leveraging AI-powered tools, Copilot agents, and RPA to transform traditional workflows. This role combines strong operational expertise with advanced automation capabilities to optimize forecasting, demand management, customer service, and escalation handling. The ideal candidate will be passionate about using intelligent systems to enhance speed, accuracy, and compliance across sales operations.
<div></div>Key Responsibilities
 <ul><li>Deliver exceptional internal support for customer service activities, ensuring timely and accurate communication with customers and internal teams.
</li><li>Manage escalations effectively, keeping customers informed and collaborating with Sales and BU teams for resolution.
</li><li>Drive demand management and forecasting processes using AI-driven analytics and planning tools to improve accuracy and responsiveness.
</li><li>Oversee end-to-end order lifecycle management, including purchase order entry, change orders, scheduling, and dispatch coordination.
</li><li>Ensure proactive customer communication regarding order status, shipment schedules, and any changes.
</li><li>Collaborate with Sales teams, BU teams, and Distribution Centers to manage supply-demand changes and resolve operational issues.
</li><li>Utilize Qualcomm systems such as Oracle ERP, SAP, Rapid Response, Salesforce Messaging Hub, and Agile, integrating Copilot agents and RPA workflows for process optimization.
</li><li>Support initiatives to automate and streamline processes using AI-based decision systems and robotic automation to reduce manual effort.
</li><li>Prepare and present operational metrics, forecasts, and status reports using advanced analytics and visualization tools.
</li><li>Act as a point of contact for escalations, ensuring timely resolution and clear communication to stakeholders.
</li><li>Participate in planning activities to ensure smooth execution of operational processes and continuous improvement.
</li></ul><div>&lt;&gt;-
</div>Qualifications &amp; Skills:
<ul><li>Bachelor&rsquo;s degree in Business Administration, Supply Chain, Finance, Operations, or related field.
</li><li>Minimum 3&ndash;4 years of experience in Sales Operations, Customer Service, or Business Operations, preferably in technology or semiconductor industry.
</li><li>Hands-on experience with AI tools, Copilot agents, and RPA solutions for workflow automation.
</li><li>Strong knowledge of demand management, forecasting, and escalation handling.
</li><li>Proficiency in ERP systems (Oracle, SAP), Rapid Response, Salesforce, and messaging hubs.
</li><li>Advanced MS Excel and data analysis skills; experience with analytics platforms and automation tools preferred.
</li><li>Excellent communication and stakeholder management skills. Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
</li></ul><ul><li>Customer-focused with a proactive approach to problem-solving.
</li><li>Collaborative and adaptable, with strong attention to detail.
</li><li>Comfortable working across global teams and time zones.
</li></ul>Minimum Qualifications:
<ul><li>Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience.
</li></ul>OR
 
High School Diploma or equivalent and 4+ years of business operations or related experience.
Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers .</div>

Sales Operations Analyst

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
The Parsons Mission Software Factory is looking for an experienced operations analyst/ subject matter expert with a broad background in military Command and Control (C2) processes and systems to perform a wide range of tasks on multiple projects. Parsons is a highly technical industry leader uniquely positioned to address customers&rsquo; most complex challenges across the full spectrum of air, land, sea, cyber and space domains.
What You'll Be Doing:<ul><li>
Responsibilities will include but are not limited to analyzing customer requirements, user interface design, assisting with software development through interaction with software engineers, software functionality testing, preparation of operator training materials, and remote customer demos/training</li><li>
The successful candidate will be a self-starter with a strong work ethic who can thrive in a fast-paced environment employing agile methodologies.</li></ul>
What Required Skills You'll Bring:<ul><li>
Bachelor&rsquo;s Degree and minimum 10 years of experience in military C2. Eight (8) years of additional experience, applicable training and/or certifications may be substituted for the Bachelor&rsquo;s Degree.</li><li>
Current or recent experience in Combat Plans Division (CPD), Combat Operations Division (COD), Strategy Division (SRD) or Operational Assessment Team (OAT) within Theater Air Operations Center (AOC) or Combined Air Operations Center (CAOC)</li><li>
Ability to learn and apply skills related to new functional areas</li><li>
Ability to communicate effectively with both technical and non-technical personnel</li><li>
Ability to lead training events to military and technical personnel</li><li>
Ability to provide exercise support during military training events in functional areas throughout CPD, COD, SRD, or OAT</li><li>
This position requires the selected candidate to hold an active Department of Defense level security clearance which requires US citizenship while working in support of a government contract.</li></ul>
What Desired Skills You'll Bring:<ul><li>
Extensive familiarity with processes and procedures in SRD, to include but not limited to: Developing Objectives, Measures &amp; Indicators, Measures of Effectiveness, and Assessment processes and applications</li><li>
Familiarity with various C2 systems/platforms (e.g. MAAPTK, C2CORE, TBMCS, GCCS, GDSS, MIDB, JRE, KRADOS, MAVEN, etc.)</li><li>
Experience in a Joint Environment receiving USMTF formatted Requests from USA, USN, &amp; USMC (e.g. AFATDS, AMDWS, TAIS, etc.)</li><li>
Experience in a Combined Environment supporting coalition efforts (e.g. USAFE, PACAF, AFCENT, etc.)</li><li>
Experience with formal testing of software systems in the air operations domain</li><li>
Requirements Collection &amp; Analysis</li><li>
CONOPS, CONEMP, TTP review or creation</li></ul>
Security Clearance Requirement:
An active Secret security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what&rsquo;s next to deliver the solutions our customers need now.
Salary Range: $103,500.00 - $181,100.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Operations Analyst/ SME

DiDi

<div>
 
 About The Company
 
 
 
 DiDi Global Inc. is the world&rsquo;s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
 
 
 DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world&rsquo;s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
 
 
 For more information, please visit: www.didiglobal.com/news
 
 
 
 About The Team/role
 
 
 
 From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.
 
 
 Being part of the Operations Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility rider platform while adding value to the marketplace in Egypt via executing new initiatives.
 
 
 
 In this role, you'll be...
 
 
 
 <ul>
 <li>
 Collect, analyze, and interpret large datasets related to rider behavior, trip patterns, customer feedback, and operational performance to support data-driven decision-making.
 </li>
 <li>
 Support the growth and sustainability of the active rider base by monitoring acquisition and recall performance, ensuring healthy sign-up volumes, conversion rates, and retention metrics.
 </li>
 <li>
 Manage and optimize incentive allocation across new rider acquisition and recall initiatives, ensuring efficiency while meeting volume and performance targets.
 </li>
 <li>
 Track campaign performance and key KPIs, providing regular insights and recommendations to improve effectiveness and ROI.
 </li>
 <li>
 Provide analytical and administrative support for cross-functional projects led by the Operations Manager, including timeline tracking, stakeholder coordination, and progress reporting.
 </li>
 <li>
 Evaluate existing operational processes and workflows to identify inefficiencies, gaps, and opportunities for improvement, and support the implementation of optimization initiatives.
 </li>
 <li>
 Assist in A/B testing and experimentation, including hypothesis formulation, result analysis, and post-test recommendations.
 </li>
 <li>
 Collaborate with Product, Marketing, and CX teams to translate insights into actionable improvements across the rider journey.
 
 
 
 </li>
 </ul>
 
 We're eager to be in touch because you have...
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, Statistics, or related field.
 </li>
 <li>
 1-3 years of experience in a data analysis, business analysis, or similar role.
 </li>
 <li>
 Strong analytical skills with experience in using statistical tools and software.
 </li>
 <li>
 Proficient in Microsoft Excel and data visualization tools. SQL knowledge is a plus.
 </li>
 <li>
 Excellent organizational and communication skills.
 </li>
 <li>
 Ability to work effectively in a team and adapt to a rapidly changing environment.
 </li>
 <li>
 Excellent verbal and written communication skills.
 
 
 
 </li>
 </ul>
 
 You'll love working at DiDi because...
 
 
 
 We create user value
 
 
 We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
 
 
 We are data-driven
 
 
 We are strong believers in making informed decisions, that&rsquo;s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
 
 
 Win-win Collaboration
 
 
 Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
 
 
 We believe in integrity
 
 
 Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
 
 
 Growth
 
 
 We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
 
 
 Diversity and Inclusion
 
 
 Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.
 
 
 
 We are committed to building inclusive and diverse teams
 
 
 
 At DiDi, we believe that our differences are our biggest source of strength. That&rsquo;s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
 
 
 Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
 
 
 We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that&rsquo;s how we create better products and services, make better decisions and better serve the communities we&rsquo;re a part of.
 
 
</div>

DiDi Global

<div>Company Overview:
<div>
DiDi Global Inc. is the world&rsquo;s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.</div><div></div><div> 
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world&rsquo;s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.</div><div></div><div> 
For more information, please visit: www.didiglobal.com/news</div>
#LI-Hybrid Team Overview:

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.

Being part of the Operations Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility rider platform while adding value to the marketplace in Egypt via executing new initiatives. 

Role Responsibilities:
<ul><li>Collect, analyze, and interpret large datasets related to rider behavior, trip patterns, customer feedback, and operational performance to support data-driven decision-making.</li>
<li>Support the growth and sustainability of the active rider base by monitoring acquisition and recall performance, ensuring healthy sign-up volumes, conversion rates, and retention metrics.</li>
<li>Manage and optimize incentive allocation across new rider acquisition and recall initiatives, ensuring efficiency while meeting volume and performance targets.</li>
<li>Track campaign performance and key KPIs, providing regular insights and recommendations to improve effectiveness and ROI.</li>
<li>Provide analytical and administrative support for cross-functional projects led by the Operations Manager, including timeline tracking, stakeholder coordination, and progress reporting.</li>
<li>Evaluate existing operational processes and workflows to identify inefficiencies, gaps, and opportunities for improvement, and support the implementation of optimization initiatives.</li>
<li>Assist in A/B testing and experimentation, including hypothesis formulation, result analysis, and post-test recommendations.</li>
<li>Collaborate with Product, Marketing, and CX teams to translate insights into actionable improvements across the rider journey.</li>
</ul>Role Qualifications:
<ul><li>Bachelor&rsquo;s degree in Business Administration, Economics, Statistics, or related field.</li></ul>
<ul><li>1-3 years of experience in a data analysis, business analysis, or similar role.</li></ul>
<ul><li>Strong analytical skills with experience in using statistical tools and software.</li></ul>
<ul><li>Proficient in Microsoft Excel and data visualization tools. SQL knowledge is a plus.</li></ul>
<ul><li>Excellent organizational and communication skills.</li></ul>
<ul><li>Ability to work effectively in a team and adapt to a rapidly changing environment.</li></ul>
<ul><li>Excellent verbal and written communication skills.</li></ul>
EEO Statement: 
<div></div><ul><li>
We create customer value &ndash; We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
</li><li>We are data-driven &ndash; We are strong believers in making informed decisions, that&rsquo;s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
</li><li>We believe in Win-win Collaboration &ndash; Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
</li><li>We believe in integrity &ndash; Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
</li><li>We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
</li><li>We believe in Diversity and Inclusion &ndash; Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.</li></ul><div>
We are committed to building inclusive and diverse teams.</div><div></div><div> 
At DiDi, we believe that our differences are our biggest source of strength. That&lsquo;s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.</div><div></div><div> 
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.</div><div></div><div> 
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that&rsquo;s how we create better products and services, make better decisions and better serve the communities we&rsquo;re a part of.</div><div></div><div> 
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms</div></div><div></div>

LendingClub

<div><h3 class="jobSectionHeader">Current Employees of LendingClub: Please apply via your internal Workday Account</h3>
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!<h2 class="jobSectionHeader">
About the Role</h2>
At LendingClub, we&rsquo;re committed to helping our members improve their financial health. The Operations Analytics Analyst plays a key role in driving efficiency, effectiveness, and performance visibility across Service, Sales, Collections, Banking, and Back Office Operations. 
 
You will leverage data from across the business to identify friction points, quantify operational drivers, and translate insights into actionable improvements. Partnering closely with production managers and cross-functional stakeholders, you&rsquo;ll design scalable analytics solutions that enhance the member experience and strengthen operational performance in a fast-paced, data-driven environment.<h2 class="jobSectionHeader">
What You'll Do</h2><ul><li>
Design, develop, and maintain scalable Tableau dashboards that translate complex operational data into clear, actionable insights</li><li>
Partner with stakeholders to define business problems, identify root causes, and recommend data-driven solutions</li><li>
Build and enhance data layers, views, and pipelines to support reporting, analysis, and long-term self-service capabilities</li><li>
Lead analytics projects end-to-end&mdash;from scoping and research through implementation and presentation to senior leaders</li><li>
Establish governance, controls, and reporting processes to ensure accurate and consistent KPI management</li><li>
Support production leaders across Service, Sales, Collections, Banking, and Back Office with performance diagnostics and trend analysis</li><li>
Manage multiple concurrent projects, prioritizing effectively in partnership with stakeholders</li><li>
Serve as a subject matter resource on member experience performance and operational insights</li></ul><h2 class="jobSectionHeader">
About You</h2><ul><li>
Bachelor&rsquo;s degree in a quantitative discipline (Master&rsquo;s preferred), or equivalent experience</li><li>
1&ndash;4 years of practical analytics experience in operations, business analytics, or customer analytics</li><li>
Strong proficiency in Tableau or other BI visualization tools, with experience building executive-ready, top-down reporting</li><li>
Advanced SQL skills and familiarity with Python, R, or other scientific computing languages</li><li>
Advanced Excel skills (pivot tables, advanced functions, data connections; macros a plus)</li><li>
Strong analytical mindset with the ability to synthesize large data sets into clear, actionable insights</li><li>
Proven ability to manage multiple priorities independently and deliver high-quality work in a fast-paced environment</li><li>
Strong stakeholder management and communication skills, including the ability to present insights and influence decision-making</li><li>
Understanding of contact center performance metrics (AHT, adherence, occupancy) and/or operational productivity metrics (throughput, turnaround time)</li><li>
Experience in financial services (Personal Loans, Credit Cards, Banking) and familiarity with database structures or data pipelines preferred</li></ul>
Work Location
 
Lehi, Utah 
 
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role&rsquo;s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role&rsquo;s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
 
 
Time Zone Requirements
 
Primarily MT
 
 
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. 
 
Travel Requirements
 
Monthly/quarterly/as needed travel to LendingClub offices and/or other locations, as needed.
 
 
Compensation
 
The target base salary range for this position is 65,000-80,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub&rsquo;s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). 
 
We&rsquo;re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
 
 
#LI-Hybrid
 
#LI- SS1 
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.</div>

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