operations and maintenance specialist

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We are seeking a dedicated Base Building Maintenance Escalation Specialist to join our Amazon Maintenance Operations Centre (AMOC) team. This role is essential in providing 24/7 monitoring and response for our global facility network, ensuring continuous operation through effective vendor management and technical support. The successful candidate will be responsible for first-line monitoring, vendor dispatch coordination, and escalation management across multiple Amazon business units. 
 
Key job responsibilities 
<ul><li>Respond to and triage incoming work requests within standard service level agreements (SLAs)</li><li>Manage remote works from start to end, including work order/purchase order raising and receipting</li><li>Communicate effectively and efficiently with stakeholders (Reliability Maintenance Engineering, Ops, H&amp;S etc.)</li><li>Provide updates on vendor status, take the lead on coordinating works during an escalation</li><li>Identify and escalate critical issues through appropriate channels to maintain equipment reliability and minimize operational impact</li><li>Monitor, respond to, and manage refrigeration alarm systems, ensuring timely response to critical alerts</li><li>Manage and prioritize work queues based on urgency and SLA requirements</li><li>Coordinate with local vendors and maintenance teams to ensure timely resolution of facility issues</li><li>Execute emergency response procedures during critical facility incidents</li><li>Document all actions and maintain accurate case records</li><li>Support continuous improvement initiatives for processes and procedures</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>High school diploma or equivalent</li><li>Experience in technical support, facilities management, or related field</li><li>Strong problem-solving and analytical skills</li><li>Excellent written and verbal communication abilities</li><li>Proficiency in Microsoft Office Suite</li><li>Experience with CMMS systems and work order management</li><li>Ability to work in a 24/7 shift environment</li><li>Customer service oriented with strong attention to detail</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Associate's degree in technical field or equivalent experience</li><li>Knowledge of building maintenance systems (HVAC, refrigeration, electrical)</li><li>Experience with vendor/contractor management</li><li>Multi-lingual capabilities</li><li>Previous experience in a command center or operations environment</li><li>Familiarity with building automation systems</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

BBM Escalation Specialist , Amazon Maintenance Operation Centre

Trystar

<div>Job Title: Order Maintenance Specialist
Job Description:
Trystar is a leader in power inverters, distribution equipment, and related services, dedicated to supporting our electrical infrastructure. We pride ourselves on producing the highest quality products and delivering industry-leading service. With safety and integrity as our core principles, we work together to achieve excellence for our customers every day. Our team members are our most valuable asset, and this position plays a critical role in achieving our strategic objectives.
Trystar is seeking a detail-oriented and customer-focused Order Maintenance Specialist to manage the complete order lifecycle, from purchase order (PO) receipt through invoicing. In this role, you'll be a critical point of contact for our customers, ensuring a seamless experience.
Reporting to the Order Maintenance Supervisor, you'll have the opportunity to support a diverse range of products across multiple manufacturing sites. Success in this position hinges on daily interaction with our sales team, customers, and the quotation team to deliver an exceptional level of customer service.<div></div><h1 class="jobSectionHeader"> 
We are looking for people who believe in our guiding principles and values of:</h1><div><ul><li>
Safety &ndash; We believe everyone should leave Trystar facilities in the same or better condition than when they arrived.</li><li>
Integrity &ndash; We&rsquo;re honest, transparent, and committed to doing what&rsquo;s right.</li><li>
Customer focus &ndash; We have relentless focus on our customers and their success.</li><li>
Right with speed &ndash; We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity.</li><li>
Play for each other &ndash; We&rsquo;re a team. We show up for each other and we know that through teamwork we achieve greatness.</li><li>
Champion change &ndash; We know adaptation and improvement are requirements to survive and to thrive.</li><li>
Enjoy the journey &ndash; We create an environment where our team feels appreciated and has fun along the way.</li></ul></div> 
In this role you will get to:<ul><li>
Initiate discussions to ensure customer&rsquo;s needs are met.</li><li>
Provide a highly responsive interface for both external and internal customers to ensure an efficient, and high-quality order experience for all parties involved.</li><li>
Manage orders and transactions effectively to fulfill customer needs by utilizing appropriate lead times, order management systems, and expert authorities.</li><li>
Cultivate and nurture connections with both external and internal parties to promote success and build trust.</li><li>
Develop strategies to enhance efficiency and optimize business operations.</li><li>
Take initiative in managing orders through cross-team collaboration, ensuring relevant information is captured and communicated.</li></ul><div></div> 
Key Responsibilities:<ul><li>
Manage the entire order processing workflow, from PO receipt to invoicing.</li><li>
Perform commercial review of all order documents.</li><li>
Proactively manage order escalations and resolve invoice disputes.</li><li>
Serve as a primary customer touch point for various inquiries and needs.</li><li>
Collaborate closely with sales, customers, and the quotation team to ensure accuracy and customer satisfaction.</li></ul><h3 class="jobSectionHeader"> 
Job Requirements:</h3><div> 
Basic Qualifications</div><div><ul><li>
Two-Year Degree or Bachelor&rsquo;s Degree</li><li>
Ability to read and understand purchase order requirements</li><li>
Experience in Sales or Customer Experience type role</li><li>
Strong written and spoken vocabulary and ability to communicate with customers via e-mail, chat and phone</li><li>
Strong ability to effectively learn services and solutions and readily apply new knowledge</li><li>
Ability to use digital tools to capture and respond to customer requests</li><li>
Proficient in Microsoft Office 365</li></ul></div><div></div><div> 
Additional Qualifications</div><div><ul><li>
Experience in an ERP and CRM (Salesforce and Epicor)</li><li>
Business Degree</li><li>
Highly motivated, passionate, with exceptional written and verbal communications skills</li><li>
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment</li><li>
High comfort level establishing and growing relationships with customers and internal partners</li><li>
Continuous improvement mindset</li></ul></div></div>

Order Maintenance Specialist

HR Pals & Recruiting Pals

<div>
 
 
 About Our Client:
 
 
 
 The mission of our client&rsquo;s foundation is to improve the quality of life for all people in Los Angeles through impactful grants and strategic initiatives that advance community well-being. To achieve their mission they employ a constellation of interrelated activities that promote civic and cultural vitality, economic stability, access to high quality education and health care, and neighborhood safety and resilience. Their guiding values are collaboration, courage, humility, openness and responsiveness.
 
 
 
 
 
 
 Position Summary:
 
 
 
 The Facilities and Operations Specialist is responsible for implementing the day-to-day administrative and operations needs of the Foundation&rsquo;s office environment. The Foundation includes fifteen (15) staff and is developing processes and procedures to accommodate community groups wishing to use the office space for meetings and convenings. Under the supervision of and reporting to the Director of Operations &amp; Grants Administration and in collaboration with members of the management team, this position will be responsible for all logistics related to the office and facilities, including the use of office space use by external groups, the purchase and maintenance of needed office supplies and equipment, support with staff and board events and retreats, handling of mail and phone messages, and reception duties.
 
 
 
 
 
 
 Primary Job Duties and Responsibilities:
 
 
 <ul>
 <li>
 Implement the process and procedure for the use of the office space for hosting external community groups. This includes scheduling, responding to reservation inquiries, arranging for parking, creating lists of resources such as catering, ensuring access to the building, providing agreed upon supplies, ensuring functioning of meeting equipment, and arranging for clean up.
 </li>
 <li>
 Order food and arrange for delivery and provide set up and clean up for board meetings and other work meetings as determined by leadership.
 </li>
 <li>
 Ensure parking and directions are provided for all visitors.
 </li>
 <li>
 Responsible for day-to-day managing of all issues arising related to the facility. This includes mail and packages, parking, phone, electricity, water, air conditioning, heating, appliances, fixtures, sound systems, monitors, televisions, furnishings, window treatments, key cards, lockers, ordering and stocking kitchen and work supplies, and facilities maintenance.
 </li>
 <li>
 Responsible for ensuring the upkeep and maintenance of the office space including janitorial, furniture and appliance repair.
 </li>
 <li>
 Arrange for all IT support troubleshooting and provide onsite assistance as needed. Manage vendor support for the repair, replacement and installation of AV and electronic equipment such as computer monitors, laptops, phones, video monitors, speakers and sound systems, and wifi routers.
 </li>
 <li>
 Participate as needed and abide by all emergency preparedness planning and trainings.
 </li>
 <li>
 Welcome guests and arrange for parking validation and parking instructions as needed.
 </li>
 <li>
 Support with phone and email messages, forwarding to appropriate staff or respond directly if applicable.
 </li>
 <li>
 As required, conduct other duties and special projects.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred
 </li>
 <li>
 3+ years of experience working in a facility, event planning or logistics role
 </li>
 <li>
 Experience working at a foundation or nonprofit preferred
 </li>
 <li>
 Demonstrated experience managing multiple projects at the same time, prioritizing and tracking multiple work streams under deadlines and in a fast-paced environment
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe. Experience with database systems preferred (particularly Blackbaud Grantmaking). Comfortable learning and using various vendor portals (e.g., Envoy) and design tools such as Canva and PowerPoint.
 </li>
 <li>
 Strong interpersonal skills, demonstrated flexibility and adaptability allowing for building relationships with staff, grantees, board members and partners in a respectful and authentic manner
 </li>
 <li>
 Demonstrated commitment to the values of the foundation
 </li>
 </ul>
 
 
 
 
 The Foundation office is located in downtown Los Angeles. This position is required to be on-site during office hours (8:30am to 4:30pm Monday through Friday). Must possess a valid CA driver&rsquo;s license and active automobile insurance as required by the state of California. Must be available to work occasional early mornings, evenings and weekends. Physical requirements for the job may involve light lifting and carrying, and climbing stairs.
 
 
 
 
 
 The non-exempt salary hiring range for this position is $75,000 - $110,000 and is commensurate with experience. Our client has a generous benefits package, including health, dental, vision, life and disability insurance and a 403(b) plan with an employer contribution.
 
 
 
</div>

Facilities and Operations Specialist

QCMHR

The Aikenhead Centre for Medical Discovery (ACMD) is Australia's first hospital-based biomedical engineering research centre, bringing together clinicians, researchers, industry partners, and universities to solve real-world healthcare challenges. Located within the St Vincent's Hospital precinct, ACMD is a hub for innovation, collaboration, and translational research. We are seeking a highly motivated Laboratory Operations Specialist to support the Laboratory Manager in ensuring the smooth, safe, and efficient operation of our state-of-the-art research laboratories. About the Role This hands on role is ideal for someone with a strong background in laboratory operations, commercial or industry experience, and a passion for continuous improvement. You'll apply Lean methodologies such as 6S and Kanban to streamline workflows, manage complex stakeholder relationships, and support cutting edge medical research. Key Responsibilities Lab Operations Support <ul> <li>Liaise with ACMD researchers and users to resolve operational issues</li> <li>Ensure lab supplies are stocked and accessible</li> <li>Assist with scheduling, equipment setup, and reagent preparation</li> <li>Maintain a clean, safe, and organized lab environment</li> <li>Monitor adherence to safety protocols and procedures</li> </ul> Stakeholder Engagement <ul> <li>Build strong relationships with ACMD partners, clinicians, researchers, and industry collaborators</li> <li>Navigate complex stakeholder needs across academic, clinical, and commercial domains</li> <li>Guide interns, students, and lab personnel on procedures and protocols</li> <li>Support training and development of lab users and technicians</li> <li>Maintain clear and professional communication with internal and external stakeholders.</li> </ul> Inventory & Equipment Management <ul> <li>Monitor inventory levels and place orders</li> <li>Ensure equipment is calibrated, safe, and functional</li> <li>Troubleshoot and coordinate repairs with vendors</li> <li>Monitor and report on lab usage, maintenance needs, and user feedback</li> </ul> Lean Lab Process Management <ul> <li>Apply 6S principles to maintain an organized and efficient lab environment</li> <li>Use Kanban systems to manage workflow and inventory</li> <li>Maintain and improve lab inductions and equipment training</li> <li>Assist in designing and implementing new lab processes</li> </ul> Data & Reporting <ul> <li>Record and manage lab documentation</li> <li>Support report writing, grant applications, and presentations</li> <li>Collaborate with the Laboratory Manager to maintain compliance records</li> </ul> Compliance & Safety <ul> <li>Ensure safe waste disposal and chemical handling</li> <li>Assist with safety drills, audits, and regulatory compliance</li> <li>Help ensure the lab meets all relevant local, state, and federal regulations</li> <li>Application and adherence to occupational Health and Safety (OHS) regulations</li> </ul> About You <ul> <li>Experience in laboratory operations within commercial, clinical, or research environments</li> <li>Minimum 3-5 years of laboratory operations experience required</li> <li>Proven application of Lean methodologies, especially 6S and Kanban</li> <li>Demonstrated experience in applying Occupational Health and Safety (OHS) regulations within a laboratory or research centre environment.</li> <li>Strong stakeholder management skills, including working with diverse and complex groups</li> <li>Excellent organisational and communication skills</li> <li>A proactive, solutions-focused mindset</li> <li>Ability to prioritise tasks and respond calmly under pressure.</li> <li>Bachelor's degree qualification required</li> <li>Australian work rights are required for this position</li> </ul>

Operations Laboratory Specialist

OIA Global

Career Opportunities: 4PL Operations Excellence Specialist (4154) Requisition ID4154-Posted -Operations- Job Location (country) (1) - Job Location (region) (1) OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 26 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd. Summary: 4PL Operational Excellence Specialist The 4PL Operational Excellence Specialist will be responsible for overseeing the efficient execution of operational processes related to booking and documentation in alignment with the service requirements of our 4PL customers. The primary responsibilities of this role will be solutions orientated to analyse root causes of issues, ensuring cost are minimised and service levels are not disrupted. Communication is key, both with the customer and 4PL Management. Supervisory Responsibilities: <ul><li>None</li></ul> Duties and Responsibilities: <ul> <li>Operations and Processes <ul> <li>Maintain an oversight over the entire operational workflow, focusing on adherence to established procedures and report any deviations.</li> <li>Handle exceptions that arise during the operational process with diligence and efficiency.</li> <li>Coordinate the receipt of tenders and monitor planned pickups.</li> <li>Identify root causes of operational issues and implement corrective actions.</li> <li>Prepare for and lead Daily Direction Setting calls (DDS) with the customer and third party stakeholders.</li> <li>Take charge of carrier meetings to discuss operational matters and drive improvements.</li> <li>Manage extra costs associated with operations to ensure customer is informed and audit trail is maintained.</li> <li>Effectively manage and control costs associated with operations to maintain profitability and competitiveness.</li> <li>ASN Creation & TMS Atlas Optimisation.</li> <li>Key User: TMS Atlas.</li> </ul> </li> <li>Actively engage with our Quality Management System to ensure compliance with Industry leading standards, such as AEO and ISO.</li> <li>Customer Service <ul> <li>Create a culture of operational excellence in the way you provide customer service and perform your daily tasks.</li> <li>Be professional in your communication/relationship building with all stakeholders and ensuring optimal customer service.</li> <li>Optimise every opportunity to help the customer and develop business opportunities for OIA Global.</li> <li>Work closely with colleagues and third parties to ensure smooth operations to deadlines.</li> <li>Deliver (alternative) solutions to customers where possible to minimize the impact on the scheduled delivery upon changes to the schedule.</li> </ul> </li> <li>Team Relationships <ul> <li>Assist with onboarding of new staff in the team as required.</li> <li>Assist the Customer Success team to create a culture of operational excellence to achieve high level of customer satisfaction, retention, and business growth.</li> </ul> </li> </ul> Required Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul> <li>Excellent interpersonal skills with a high-touch customer service approach.</li> <li>Excellent oral and written communication skills.</li> <li>Project management skills with the ability to handle multiple high-level projects at once.</li> <li>Knowledge of MS Office with emphasis on Excel and Outlook.</li> <li>Detail orientation and strong ability to prioritize in a fast paced environment.</li> <li>Excellent reasoning, negotiation and listening skills.</li> <li>Ability to function autonomously and use good judgment in a diverse, global environment.</li> <li>Ability to adapt to changing environments and maintain positive relationships with a variety of people and customers in a cross cultural environment.</li> </ul> Education and Experience: <ul> <li>Previous experience with customer service and analysis experience in the logistics industry.</li> <li>Previous experience with operations and/or account management experience in the international supply chain, logistics, and transportation projects.</li> </ul> Physical Requirements: <ul> <li>Prolonged periods of sitting at a desk and working on a computer.</li> <li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li> </ul> OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

Career Opportunities: 4PL Operations Excellence Specialist (4154)

Noatum Logistics

<div>
 
 We are looking for a new team member to join us as
 
 Isotank Operations Specialist
 
 for our Isotank Container Department in Noatum T&uuml;rkiye &Idot;stanbul Office.
 
 
 
 
 
 Job Description
 
 
 
 
 
 We are currently recruiting for
 
 Isotank Operations Specialist
 
 to join our Isotank Container Department. You will be joining a professional and international team with extensive knowledge of the industry. Working closely with our customers and vendors, you will provide customers with excellent service. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.
 
 
 
 
 
 Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products with a fleet of more than 50,000 tank containers.
 
 
 
 
 
 We help our customers improve their supply chain management, by minimizing costs and increasing efficiency. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future. Our people share our business goals to continuously improve, innovate and challenge the everyday.
 
 
 
 
 
 What You Will Be Doing
 
 
 
 
 
 As Isotank Operations Specialist, you will execute operational logistics requirements necessary for the successful import and/or export of orders as accepted by STC, to the customer&rsquo;s satisfaction.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Plan and execute logistics requirements necessary for the successful export and/or import of orders as accepted by STC, to the customer&rsquo;s satisfaction; Accomplish tasks before deadline given by Isotank Container Director.
 </li>
 <li>
 Manage day-to-day operational emergencies in your area and to inform Isotank Container Director any serious incidents.
 </li>
 <li>
 Work cooperatively with colleagues to balance workloads, resulting in the effective and timely updating of necessary information, customer communication, freight billing, collections and documentation requirements.
 </li>
 <li>
 Colloborating with the Isotank Container Team weekly, monthly and end of month activities demanded by the business and come up with resolution of any cost control or invoicing issues.
 </li>
 <li>
 Execution of the entire operation process for the customers under her/his responsibility,
 </li>
 <li>
 Execution of all coordination with Stolt, equipment selection, follow-up,
 </li>
 <li>
 Processing of reservations from Stolt or local customers,
 </li>
 <li>
 Ensuring the flow of information by making timely and complete notifications to all relevant units,
 </li>
 <li>
 Tank container selection, execution of internal transportation process, follow-up of temporary acceptance procedures,
 </li>
 <li>
 Opening and tracking files in the Stolt program,
 </li>
 <li>
 Creating files in SOFT program, making income/expense entries,
 </li>
 <li>
 Following the customs stages of the organized shipments,
 </li>
 <li>
 Follow-up, control and preparation of documentation (HBL &amp; MBL) processes,
 </li>
 <li>
 Printing HBL and issuing invoices after the ship's departure,
 </li>
 <li>
 Ensuring that the relevant documents are delivered to the customers by proceeding in coordination with the finance unit,
 </li>
 <li>
 Resolving erroneous invoices by negotiating with the ship owner or suppliers,
 </li>
 <li>
 Complete and timely preparation of periodic reports.
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree,
 </li>
 <li>
 Minimum 2 year operations experience in the tank container industry or a comparable alternative.
 </li>
 <li>
 Advanced level of English.
 </li>
 <li>
 Strong international experience, and awareness of cultures.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Must be ethical, impartial, organized, detail oriented and able to prioritize, and set goals.
 </li>
 </ul>
 
 
</div>

Isotank Operations Specialist

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