operations associate

Apex Analytics

<p><b>Operations Associate</b></p><p>Apex Analytics, an energy consulting firm based in Boulder, Colorado, is looking for an Operations Associate to help us manage the operations and administration of our 16-person consulting team. Our research supports energy efficiency policy, program planning and evaluation for utilities and public agencies. Our clients are located throughout the U.S. and consider us dedicated partners producing extremely high-quality work. As a small team, we value initiative, responsiveness, and strong organizational systems that allow our consultants to focus on delivering exceptional results. Working in the clean energy space, we also believe that work should provide an opportunity to do &quot;good&quot; and do &quot;well&quot; at the same time.</p><p>We are seeking a highly organized and proactive Operations Associate to serve as a central hub for HR coordination, internal operations, and administrative support.</p><p><b>Location</b>: Remote (Boulder, Colorado preferred)<br/><b>Type</b>: Starting Part-Time (50%), eventual option for Full-Time<br/><b>Reports to</b>: Director of Operations and company officers</p><p><b>Position Overview</b></p><p>The Operations Associate plays a critical role in ensuring smooth day-to-day business operations. This individual will serve as the internal point of contact for HR administration, benefits coordination, insurance tracking, contracts management, and general operational support.</p><p>This is an ideal role for someone who thrives in a fast-paced, small-team environment, enjoys juggling multiple responsibilities, and takes pride in keeping systems organized and running efficiently.</p><p><b>Core Responsibilities</b></p><p>HR &amp; People Operations</p><ul><li>Lead onboarding and offboarding processes for staff</li><li>Serve as primary point of contact with our Professional Employer Organization (PEO)</li><li>Assist staff with benefits-related questions (PTO, sick time, health insurance, etc.)</li><li>Support documentation and compliance related to employee records</li></ul><p>Administrative &amp; Operational Management</p><ul><li>Maintain company computer inventory; coordinate replacements and equipment disposal</li><li>Track liability and other business insurance policies and renewal timelines</li><li>Manage state business registrations and filings</li><li>Coordinate holiday gifts for staff and clients</li><li>Assist with planning and logistics for company work retreats</li></ul><p>Contracts &amp; Compliance Support</p><ul><li>Support contract and subcontract execution, tracking, and organization</li><li>Maintain organized documentation and renewal tracking systems</li></ul><p>Proposal &amp; Business Development Support</p><ul><li>Maintain company presence on RFP and procurement platforms (e.g., Ariba, Power Advocate)</li><li>Manage platform usernames, logins, and submission access</li><li>Assist with proposal management tasks, including assembling resumes and supporting submission materials</li></ul><p><b>Required Qualifications</b></p><ul><li>Strong proficiency in Microsoft Excel and Word</li><li>Excellent written and verbal communication skills</li><li>Demonstrated ability to manage multiple priorities and stay highly organized</li><li>Ability to work effectively with a remote team and respond to diverse requests</li><li>High attention to detail and strong follow-through</li></ul><p><b>Preferred Qualifications (Optional)</b></p><ul><li>Bachelor's degree</li><li>Experience managing operations in small-business environment</li><li>Experience working with a PEO or in HR administration</li><li>Experience doing light bookkeeping</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>A proactive self-starter who identifies needs and takes initiative</li><li>A dependable team player who thrives in a collaborative environment</li><li>Someone who takes ownership and follows through on tasks to completion</li></ul><p><b>Why Join Us</b></p><ul><li>Meaningful role with visibility across the entire organization</li><li>Opportunity to build and improve operational systems</li><li>Collaborative, mission-driven team environment</li><li>Flexible and remote-friendly work structure</li></ul><p>This position starts as half-time (20hrs/week), with a salary between $35,000 to $45,000 depending on experience; note position may have opportunity to develop into a possible full-time position.</p><p>Please send cover letter, resume, and salary requirements to: careers@apexanalyticsllc.com</p><p>Pay: $35,000.00 - $45,000.00 per year</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: Remote</p>

Operations Associate

WayFinder

<div>The Organization<p>
What if K-12 education were designed to help all students develop lives of meaning and purpose? Wayfinder was founded at the Stanford d.school to answer this question. Our goal is to double our impact each year for the coming years. Our vision is to become the preeminent future-readiness curriculum company in the world &mdash; leading the global movement of purpose, meaning, and belonging-based education worldwide.</p>
What We Value<p>
You&rsquo;ll be joining a team of incredibly motivated and dedicated staff members committed to living our organization's values. We work collaboratively across teams, and we feel and act like a purpose-driven organization. To the best of our abilities, each person&rsquo;s role aligns with their own sense of purpose, which feeds into Wayfinder&rsquo;s larger sense of purpose.</p><p>
Read this article about our workplace culture in Conscious Company.</p><p>
We value equal access, inclusive community, and belonging, and these values are represented in our product, our team, and our school partners.</p><p>
Product: We develop our learning tools using human-centered design principles. We work with grade-level experts to ensure our curriculum is developmentally appropriate and engaging at all levels. Every Wayfinder lesson is supported by relevant research, prototyped in classrooms, and vetted by teachers over rounds of feedback and iteration. We use Universal Design for Learning principles to give every student an equal opportunity to succeed.</p><p>
Team: Our team is composed of people from all different backgrounds and walks of life. We intentionally recruit, hire, and work with people of all identities + experiences. We focus on belonging: being connected, accepted, and valued by the people around us.</p><p>
School Partners: We intentionally target a wide array of educational partners, from traditional to non-traditional, that work with a range of students from different socioeconomic groups. We&rsquo;ve taught our curriculum in high-need schools in the Bronx, independent schools in Silicon Valley, and after-school programs in San Antonio.</p>
The Role<p>
Wayfinder is looking for a full-time Operations Associate to join our team! The ideal candidate will maintain keen attention to detail while operating in a fast-moving startup environment. The Operations Associate will contribute to Wayfinder financial operations, sales operations, and business operations efforts. Reporting to the Senior Operations Manager, the Operations Associate should be highly adaptable and able to make contributions across a wide range of projects.</p><p>
This is an ideal role for someone interested in developing a broad skill set and wanting to get a front row seat to the behind-the-scenes operations of a fast-growing, venture-backed EdTech startup.</p><p>
We strongly encourage people from traditionally underrepresented populations in tech - such as women, People of Color, People with Disabilities, and LGBTQ+ people, etc - to apply!</p><p></p><p><b>
Responsibilities</b></p><ul><li>
Support Wayfinder&rsquo;s back-to-school fulfillment season by placing orders, tracking progress, and troubleshooting issues in close partnership with our printing/shipping vendor</li><li>
Support Accounts Payable by processing bill payments and coordinating approvals and coding so bills are paid on time and accurately recorded.</li><li>
Liaise with customers to ensure timely payment of invoices and support an effective Accounts Receivable (AR) system</li><li>
Monitor and triage multiple company email inboxes, responding to requests, routing messages to the right owners, and keeping communications organized and easy to find</li><li>
Contribute to maintaining an accurate and actionable CRM (Salesforce) by updating accounts, pulling reports, and conducting analyses, as needed</li><li>
Supported Wayfinder&rsquo;s sales tax process by requesting and managing exemption certificates, tracking state-by-state requirements, supporting state registrations, and helping maintain ongoing compliance.</li><li>
Work cross-departmentally to strategize and develop improvements and processes that contribute to the operational success of Wayfinder</li><li>
Supported Business Operations by maintaining accurate company records and documentation (e.g., W-9s, insurance, corporate details), and providing information to customers and sales reps as needed.</li><li>
Provide day-to-day tech support and reinforced company tech compliance (access, tools, and basic troubleshooting)</li><li>
Support People Operations with Onboarding &amp; Offboarding of Employees, Contractors, and other strategic partners</li></ul><br>
<b>
Requirements</b><p><b><br>
Qualifications</b></p><ul><li>
Business or Finance bachelor&rsquo;s degree, or 2-3 years of relevant experience in an Operations/Admin role preferred</li><li>
Highly proficient in the Google Suite (Gmail, Docs, Slides, Sheets)</li><li>
Strong organizational and analytical skills&mdash;great at catching the small details that really matter</li><li>
Strong written and verbal communication skills and work ethic</li><li>
Ability to work independently and as a team player</li><li>
Self-starter who can learn new tools and processes independently &ndash; ready to dive in and figure it out</li><li>
Tech savvy &mdash;you don&rsquo;t need to know it all, but you can learn quickly and then teach/help someone else.</li><li>
Craves context, excited by being an expert, wants to understand all aspects of what they are doing, and doesn&rsquo;t leave questions unanswered</li></ul><p></p><p>
Bonus Qualifications</p><ul><li>
Experience working in Salesforce</li><li>
Experience working in Maxio and QuickBooks</li><li>
Experience working in K12 Education</li><li>
Passion for purpose driven work</li><li>
A background in Finance, Operations, Executive Assisting, or similar roles</li></ul><br>
<b>
Benefits</b><br>
<br>
Compensation &amp; Benefits<p>
Compensation - Salary range of $55,000-$70,000 commensurate with experience and location.</p><p>
Benefits: We offer a competitive package that is based on location and experience. We also offer the following benefits:</p><ul><li>
Stock: Ownership in a fast-growing venture-backed company.</li><li>
401k: We care about your ability to save for your future.</li><li>
Family Focus: Parental leave and flexibility for families.</li><li>
Time Off: Flexible vacation policy to encourage people to get out and see the world.</li><li>
Healthcare: Medical, dental, and vision policies.</li><li>
Goodies: Whatever hardware and software you need to get the job done.</li><li>
Team Fun: Regularly scheduled events, annual retreat, and celebrations.</li><li>
Learning: Learning &amp; Development Opportunities to grow your skills and career.</li><li>
Great team: Working with fun, hard-working, kind people committed to making a difference!</li><li>
Flexible culture: We are results-focused. We don&rsquo;t work at the office every day.</li><li>
And much more! Lots of other perks make this company an incredible place to work.</li></ul>
Location<p>
Remote work. Wayfinders&rsquo; regular operating hours are Monday-Friday, 8:00 a.m. to 5:00 p.m. The daily work schedule may vary depending on the crew in which you are working.</p><p></p>
Next Steps, If Interested<p>
If you are interested, please fill out the Application Form on Workable. Applications will close at 9AM PST on Friday, March 27th.
</p><p></p><p>EEO Statement</p><p>
At Wayfinder, we don&rsquo;t just accept differences &mdash; we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. Wayfinder is proud to be an equal opportunity workplace.</p><p>
Pay Transparency</p><p>
Wayfinder compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Wayfinder&rsquo;s total compensation package. Additionally, Wayfinder provides a variety of benefits to employees, including health insurance coverage, a monthly stipend, office buildout stipend, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.</p><p>
Reasonable Accommodations</p><p>
Wayfinder is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR at peopleoperations@withwayfinder.com.</p><p>
Additional Notice</p><p>
Please note that this job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.</p></div><p></p>

Critics' Choice

<p><b>Job Title:</b> Operations Associate<br/><b>Company:</b> Critics Choice Catering / Palm Court Caf&eacute;<br/><b>Location:</b> Gardena, CA<br/><b>Schedule:</b> Approximately 35 hours per week<br/><b>Pay:</b> $18&ndash;$20 per hour, based on experience</p><p><b>About Us</b></p><p>Critics Choice Catering has proudly served the South Bay community for decades, providing high-quality catering for weddings, corporate events, and private celebrations. In addition to our catering operations, we run the Palm Court Caf&eacute;, a neighborhood caf&eacute; known for fresh food, great coffee, and welcoming service.</p><p>We&rsquo;re looking for a dependable <b>Operations Associate</b> who enjoys working in a fast-paced hospitality environment and is willing to help wherever the team needs support.</p><p>Job Summary</p><p>The Operations Associate is a versatile team member who supports daily operations across several areas of the business. This role rotates between the <b>Palm Court Caf&eacute;, catering kitchen, and warehouse</b>, helping with food service, kitchen support, inventory organization, and event preparation.</p><p>This is a great opportunity for someone who enjoys variety in their work and wants to gain experience across multiple parts of a hospitality business.</p><p><b>Key Responsibilities</b></p><p><b>Caf&eacute; Support</b></p><ul><li>Greet guests and provide friendly, welcoming service</li><li>Operate the POS system and handle cash and card transactions</li><li>Prepare coffee drinks and simple menu items</li><li>Package to-go orders and assist with food service</li><li>Keep the counter, dining area, and workstations clean and organized</li><li>Restock beverages, chips, paper goods, and caf&eacute; supplies</li></ul><p><b>Kitchen Support</b></p><ul><li>Assist with basic food prep and plating when needed</li><li>Support the kitchen team with packaging catering orders</li><li>Maintain cleanliness and organization in the kitchen</li><li>Follow all food safety and sanitation standards</li></ul><p><b>Warehouse &amp; Event Support</b></p><ul><li>Help organize inventory, supplies, and equipment in the warehouse</li><li>Assist with packing catering orders and event equipment</li><li>Support loading and unloading catering supplies when needed</li><li>Maintain organization of disposables, serving pieces, and event supplies</li></ul><p><b>Qualifications</b></p><ul><li>Previous caf&eacute;, restaurant, catering, or hospitality experience preferred</li><li>Comfortable working in a fast-paced environment</li><li>Strong work ethic and willingness to help wherever needed</li><li>Friendly, professional attitude with guests and coworkers</li><li>Organized and able to follow systems and procedures</li><li>Ability to lift up to 40 lbs and stand for extended periods</li></ul><p><b>What We&rsquo;re Looking For</b></p><p>We&rsquo;re looking for someone who is dependable, positive, and enjoys being part of a team. The ideal candidate is comfortable wearing multiple hats and takes pride in helping keep operations running smoothly.</p><p>Pay: $18.00 - $20.00 per hour</p><p>Work Location: In person</p>

AccuTrans, Inc

<p><b>About Us</b><br/>AccuTrans Group is a premier private chauffeured transportation company serving the Milwaukee area. We specialize in providing professional, reliable, and high-quality transportation services for corporate clients, private travelers, and special events. We are seeking a detail-oriented and dependable <b>Operations Associate</b> to join our growing team.</p><p><b>Position Overview</b><br/>The Operations Associate plays a key role in the daily operations of AccuTrans Group. This position is primarily office-based and supports reservations, customer service, dispatch operations, and administrative functions. The ideal candidate is organized, professional, comfortable multitasking, and able to work in a fast-paced environment. Initial training will be Monday through Friday. Once trained workdays will be adjusted to cover weekends.</p><p><b>Key Responsibilities</b><br/>Responsibilities include, but are not limited to:</p><p>&middot; Entering and managing reservations and client data</p><p>&middot; Answering and directing telephone calls in a professional manner</p><p>&middot; Creating transportation quotes for clients</p><p>&middot; Providing high-level customer service to clients and partners</p><p>&middot; Assisting with daily dispatch and scheduling operations</p><p>&middot; Coordinating trip details with chauffeurs and clients</p><p>&middot; Filling in as a chauffeur when operational needs require</p><p>&middot; Supporting general office and operational needs</p><p><b>Qualifications</b></p><p>&middot; Minimum typing speed of <b>40 words per minute</b></p><p>&middot; Proficiency with <b>Microsoft Office (Word, Excel, Outlook)</b></p><p>&middot; Strong organizational and multitasking skills</p><p>&middot; Excellent communication and customer service abilities</p><p>&middot; Ability to work both independently and as part of a team</p><p>&middot; <b>Clean driving record</b> and ability to operate company vehicles when needed</p><p>&middot; Previous experience in transportation, logistics, customer service, or office operations is a plus</p><p><b>Benefits</b></p><p>&middot; Health Insurance</p><p>&middot; Dental Insurance</p><p>&middot; Vision Insurance</p><p>&middot; 401(k) with Company Match</p><p>&middot; Paid Time Off (PTO)</p><p>&middot; Other ancillary benefits</p><p>&middot; Professional and supportive work environment</p><p>Pay: $18.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Zipline Logistics

<div>Description:
<p>
As an Operations Associate, you will play a crucial role in supporting daily transportation operations. This entry-level position involves answering calls and emails, building orders, scheduling appointments, and coordinating with warehouses, customers, and carriers. You will assist in ensuring shipments are scheduled and moving efficiently while gaining industry experience in logistics. Strong attention to detail, communication, and problem-solving skills are essential for success in this role.</p>
Requirements:
<p>
Daily transaction and client solutions management:</p><ul><li>Scheduling appointments with shippers and receivers via online portals, phone, and email.</li><li>Ability to route shipments to minimize transit times.</li><li>Manual data entry of information on a per load basis.</li><li>Responsible for planning and tracking the shipments of goods following customers&rsquo; requirements.</li><li>Producing strategic solutions to accommodate shipper and customer needs.</li><li>Quality communication skills through phone, email, and face to face.</li><li>Manually add information to and build locations file in McLeod.</li><li>Maintaining pertinent information in customer and shipper files.</li><li>Develop basic full truck load rating knowledge.</li><li>Follow individual team goals and processes.</li><li>Understand, follow, and emulate Zipline value.</li><li>Create process plans for each customer account.</li><li>Knowledge of geography, transit times, and time zones.</li><li>Problem solving with the carrier team.</li><li>Load board organization and management.</li><li>Building relationships with shippers/receivers and customers through great customer service.</li><li>Develop supply chain expertise and industry knowledge to better service our customers.</li><li>Market knowledge, staying up to date with market fluctuations, recognize past historical trends.</li><li>Provides support to sales, carrier teams, accounting, and other operations teams when needed.</li><li>Build LTL orders in TMS&rsquo;s (transportation management systems), understanding LTL processes and classifications.</li></ul><p>
Client relationship management:</p><ul><li>Assessing client&rsquo;s needs, advising on effective transportation solutions and alternatives, monitoring shipments, solving issues before they impact clients, organizing/analyzing/reporting information for clients to assist them in decision-making.</li><li>Increase customer satisfaction by building relationships with shippers/receivers by optimizing operations.</li></ul><p><b>
REQUIRED SKILLS AND COMPETENCIES</b></p><ul><li>Excellent organizational skills.</li><li>Ability to handle multiple tasks.</li><li>Detail oriented, committed to deadlines and have solid verbal and written communication skills.</li><li>Ability to work well on a team and to collaborate across internal teams.</li><li>Willingness to learn.</li><li>Flexibility, Empathy, self-motivated.</li><li>Ability to work in a fast-paced environment</li></ul></div>

Broadridge

<div><div>At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you&rsquo;re passionate about developing your career, while helping others along the way, come join the Broadridge team.</div><div></div><div>
Broadridge is hiring! We&rsquo;re seeking an Operations Associate to join our stellar team. In this role, you will have the opportunity to support our high-profile clients by delivering exceptional service and operational support for Alternative Investment transactions</div><div>
Responsibilities:</div><ul><li><div>
Provide phone support to high profile Financial Advisors and their support staff regarding Alternative Investment transactions, including subscriptions, transfers, redemptions, and document revisions/amendments.</div></li><li><div>
 Field and document anywhere from 30-50 phone calls per day on the Morgan Stanley Service Network via Genesys phone routing system</div></li><li><div>
 Maintain detailed call log documentation utilizing Salesforce CRM software.</div></li><li><div>
 Partner with various teams within Morgan Stanley Client Solutions &amp; Investment Solutions organizations such as Reg D, Transactional Processing, Product Management, Product Development, Platform Solutions, etc. on processing requests</div></li><li><div>
Engage in Ad Hoc projects that supports various Alternative Investment Operations teams.</div></li><li><div>
Provide World Class Service to Financial Advisors and their support staff.</div></li><li><div>
 Participate in continuous educational training sessions to maintain knowledge of Alternative Investment products and systems.</div></li><li><div>
Follow professional telephone etiquette on all calls and handle interactions in a professional manner to maintain caller satisfaction.</div></li><li><div>
Ensure high service quality during interactions on inbound/outbound calls.</div></li><li><div>
Adhere to required schedule adjustments across the day.</div></li><li><div>
Ability to work efficiently and effectively in a hybrid environment (in-person &amp; remote).</div></li></ul><div></div><div>
Qualifications</div><ul><li><div>
0-3 years of relevant experience</div></li><li><div>
Ability to handle time effectively and clearly prioritize tasks</div></li><li><div>
A self-starter with experience utilizing the Microsoft Office tools</div></li><li><div>
Ability to stay calm and logically work through problems/issues as they arise, often under tight deadlines</div></li><li><div>
Customer service oriented, able to handle multiple tasks at a time</div></li></ul><div></div><div>
Compensation Range: The salary range for this position is between $23/hr to $25/hr. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.</div><div>
Bonus Eligibility: Bonus Eligible</div><div>
Benefits Information: Please visit <div>www.broadridgebenefits.com</div> for more information on our comprehensive benefit offerings</div><div>
#LI-PP1</div><div></div><div>
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company&mdash;and ultimately a community&mdash;that recognizes and celebrates everyone&rsquo;s unique perspective.</div><div></div><div>
Use of AI in Hiring</div><div>
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.</div><div></div><div>
US applicants: Click <div>here</div> to view the EEOC &quot;Know Your Rights&quot; poster.</div><div></div><div><i>
Disability Assistance</i></div><div>
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.</div><div></div><div>
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to <div>BRcareers@broadridge.com</div>.</div></div>

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div>
About Contour:</div></div><div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.<br>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.<br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div></div><div></div><div><div>
Division:</div></div><div><div>
Constellation Web Solutions, part of the Constellation Perseus Operating Group, is a real estate marketing technology company delivering industry-leading real estate websites, mobile technologies, interactive voice response systems, and home builder marketing services. The division supports real estate professionals with innovative digital solutions designed to enhance visibility, engagement, and operational efficiency.</div></div><div><div>
Division Link: <div>http://www.constellationws.com/</div></div></div><div></div><div><div>
Job Description:</div></div><div><div>
We are seeking a detail-oriented and proactive Operations Associate to join our team. In this role, you will support data onboarding and compliance processes by working closely with MLS partners, data vendors, and internal stakeholders. You will be responsible for maintaining accurate records, analysing financial and data reports, reconciling variances, and ensuring smooth onboarding and offboarding workflows. The ideal candidate thrives in a fast-paced, team-oriented environment and demonstrates strong analytical, communication, and organizational skills.</div></div><div></div><div><div>
Key Responsibilities:</div></div><div><ul><li> Data Onboarding &amp; Offboarding: Coordinate with MLS organizations and data vendors to facilitate seamless onboarding and offboarding of client data.</li><li> CRM &amp; Record Management: Maintain accurate and up-to-date client and vendor records across internal CRM systems and supported business units.</li><li> Case Documentation: Keep detailed and accurate case notes for all customer and vendor interactions to ensure traceability and compliance.</li><li> Issue Identification &amp; Escalation: Proactively identify potential operational or compliance issues and escalate them with clear recommendations to management.</li><li> System Utilization: Utilize shared mailboxes, multiple CRMs, Microsoft SharePoint, and remote systems to manage onboarding and compliance workflows.</li><li> Financial Analysis: Review monthly financial reports and compare actual results against expected figures.</li><li> Variance Reconciliation: Investigate and reconcile routine variances using historical data and escalate significant discrepancies for further review.</li><li> Billing &amp; Reporting Support: Compile client billing reports and compare internal reports with MLS reports to identify discrepancies for analysis.</li></ul></div><div><div>
Required Skills &amp; Experience:</div></div><div><ul><li> Microsoft Office Proficiency: Strong working knowledge of Microsoft Excel, Outlook, and SharePoint.</li><li> Email-Based Customer Service: Experience handling customer or vendor communication primarily through email.</li><li> Communication Skills: Excellent written communication skills with the ability to explain technical or compliance-related issues clearly and concisely.</li><li> Analytical Thinking: Logical and methodical approach to problem-solving with strong analytical capabilities.</li><li> Attention to Detail: High level of accuracy with strong organizational skills.</li><li> Prioritization &amp; Ownership: Ability to prioritize tasks effectively while taking personal responsibility for assigned issues.</li><li> Team Collaboration: Strong team player with the ability to work independently when required.</li><li> Adaptability Under Pressure: Ability to remain composed and solution-focused in time-sensitive situations.</li></ul></div><div></div><div><div>
Desired Skills &amp; Experience:</div></div><div><ul><li> Vendor Relationship Management: Ability to build professional rapport with vendors through written communication.</li><li> Financial Reconciliation Exposure: Experience reviewing financial data and performing variance analysis <i>(optional)</i>.</li><li> CRM System Experience: Familiarity with multiple CRM platforms and shared mailbox management <i>(optional)</i>.</li><li> Self-Development Mindset: Self-motivated, resourceful, and eager to learn and share knowledge within the team.</li></ul></div><div></div><div><div>
Work Environment &amp; Shift Timings:</div></div><div><ul><li> Standard Shift: 8:00 AM &ndash; 5:00 PM Eastern Standard Time (6:00 PM &ndash; 3:00 AM Pakistan Standard Time)</li><li> Work Setting: Team-oriented, fast-paced environment requiring strong time management and communication skills.</li></ul></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

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