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program and training coordinator

operations coordinator

Windstar Cruises

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
 </strong>
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 <br/>
 <br/>
 <strong>
  Our Vision
 </strong>
 : Enriching people&rsquo;s perspective through inspired travel
 <br/>
 <br/>
 <strong>
  Our Values
 </strong>
 :
 <strong>
  W
 </strong>
 elcoming,
 <strong>
  I
 </strong>
 nnovative,
 <strong>
  N
 </strong>
 ow,
 <strong>
  D
 </strong>
 iscipline,
 <strong>
  S
 </strong>
 erve,
 <strong>
  T
 </strong>
 eamwork,
 <strong>
  A
 </strong>
 uthentic,
 <strong>
  R
 </strong>
 esponsible
 <br/>
 <br/>
 See what our team members have to say about this great opportunity!
 <br/>
 <br/>
 <ul>
  <li>
   "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
  </li>
  <li>
   "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
  </li>
  <li>
   "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Full-time positions available to work remotely as long as you live in one of these states:
  <br/>
  <br/>
 </strong>
 <strong>
  AR, AZ, CO, FL, LA, MN, TX, and WI.
  <br/>
  <br/>
 </strong>
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
  </li>
  <li>
   Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
  </li>
  <li>
   Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
  </li>
  <li>
   Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
  </li>
  <li>
   Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
  </li>
  <li>
   Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
  </li>
  <li>
   Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
  </li>
  <li>
   Other Duties as assigned by management.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Ability to work collaboratively across departments and adapt to changing priorities.
  </li>
  <li>
   Strong organizational skills and ability to manage multiple tasks simultaneously.
  </li>
  <li>
   Self-starter with excellent task management skills
  </li>
  <li>
   Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
  </li>
  <li>
   Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
  </li>
  <li>
   Cruise or tour operations / reservations experience preferred.
  </li>
  <li>
   Preferred experience managing processes with timelines.
  </li>
  <li>
   Proficiency with Reservations and Operations systems (Seaware Core preferred)
  </li>
  <li>
   This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BENEFITS:
 </strong>
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 <br/>
 <br/>
 <strong>
  EEO:
 </strong>
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 <br/>
 <br/>
 <strong>
  Work Environment:
 </strong>
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>


Operations Agent

Xanterra

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
See what our team members have to say about this great opportunity!
<br><ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
<br>AR, AZ, CO, FL, LA, MN, TX, and WI.
<br><br>
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
<br><br>
<b>Responsibilities (Text Only):</b><br>
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
<b>BENEFITS:</b> For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><br>
<b>EEO:</b> Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
<br><br>
<b>Work Environment:</b> Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

iTekz IT Consulting and Configuration

<p><b>Company Description</b><br/>iTekz is a forward-thinking technology company serving Florida and beyond. With over 50 years of combined expertise in the fast-growing IT industry, we are leaders in Hospitality IT Consulting and Integration. Our comprehensive services include cloud solutions, disaster recovery, remote work enablement, managed security services, and more&mdash;tailored to meet the evolving needs of our clients.</p><p><b>Job Overview</b><br/>We are seeking a dynamic and organized Office Manager to oversee daily operations, coordinate administrative functions, and ensure a smooth-running office environment. This role offers an exciting opportunity to lead administrative efforts, manage vendor relationships, and support our team&rsquo;s productivity in a fast-paced setting. The ideal candidate will bring energy, excellent communication skills, and a proactive approach to office management.</p><p><b>Duties</b></p><ul><li>Manage day-to-day office operations, including front desk responsibilities and multi-line phone systems.</li><li>Oversee scheduling management for staff, meetings, and appointments to ensure optimal time utilization.</li><li>Coordinate vendor management activities, including procurement, service contracts, and relationship building.</li><li>Supervise administrative staff, providing training &amp; development opportunities to enhance team performance.</li><li>Handle bookkeeping, payroll processing using QuickBooks, budgeting tasks, and basic human resources functions.</li><li>Organize company events and meetings through effective event planning to foster team engagement.</li><li>Maintain filing systems, manage calendar updates, and ensure efficient office workflow.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in office management or administrative roles with supervisory experience preferred.</li><li>Strong organizational skills with the ability to multitask efficiently in a busy environment.</li><li>Proficiency in QuickBooks for bookkeeping and payroll processing.</li><li>Excellent communication skills with professional phone etiquette.</li><li>Experience with vendor management, budgeting, and human resources functions.</li><li>Background in medical office management or similar healthcare settings is a plus.</li><li>Familiarity with office experience including clerical tasks such as filing and front desk operations.</li><li>Demonstrated ability to lead teams effectively while maintaining positive workplace morale. Join us as an Office Manager and become a vital part of our vibrant team! Bring your organizational prowess, leadership skills, and enthusiasm to create an efficient workplace where innovation thrives!</li></ul><p>Pay: $22.00 - $27.00 per hour</p><p>Work Location: In person</p>

Office Manager

Leon Medical Centers

<div><div><div><b>Dispatch Representative &ndash; Join a Team That Makes a Daily Impact</b></div><div></div><div><p><br>
Are you passionate about coordination, problem‑solving, and keeping operations running smoothly?<br>
Do you thrive in a fast‑paced environment where every decision helps improve the lives of patients?</p><p>
If so, we want you on our team!</p><p>
We&rsquo;re seeking a highly organized, proactive, and service‑oriented <b>Dispatch Representative</b> to support our operations across Miami‑Dade County. In this role, you will be the central hub that ensures efficient routing, timely deliveries, and exceptional service for our patients.</p><p></p><p><b><br>
What You&rsquo;ll Do</b></p><p></p><div><p><br>
As our Dispatch Representative, you will be responsible for:</p><ul><li>
Assigning orders to Patient Care Technicians based on territory, schedules, and order notes</li><li>
Monitoring and adjusting routes to ensure efficient and timely deliveries</li><li>
Handling ETA calls, patient concerns, and supporting technicians in real time</li><li>
Re‑routing, rescheduling, and documenting orders across all systems</li><li>
Providing daily operational updates to the Director of Operations</li><li>
Coordinating vehicle maintenance, repairs, and monthly truck audits</li><li>
Assisting Patient Care Representatives with order coordination and information</li><li>
Monitoring weekly analyzer calibrations and reporting results</li><li>
Adhering to company safety protocols, confidentiality standards, and compliance procedures</li><li>
Participating in meetings, line‑ups, and other operational activities</li></ul><p>
You play a vital role in ensuring that patients receive the care and equipment they need&mdash;quickly, safely, and reliably.</p></div><p></p><p><b><br>
Why You&rsquo;ll Love Working With Us</b></p></div><div><ul><li>
Be part of a mission‑driven team dedicated to improving patient lives</li><li>
Work in a collaborative environment with opportunities to grow</li><li>
Make a meaningful impact every single day</li></ul></div></div><p></p><div><p><b><br>
What We&rsquo;re Looking For</b></p><div><ul><li>
Valid and clear state driver&rsquo;s license (minimum of 3 years)</li><li>
Strong organizational and communication skills</li><li>
Ability to work independently and stay motivated</li><li>
Flexible schedule and reliable attendance</li><li>
Fluency in English and Spanish</li><li>
High School Diploma/GED</li><li>
Commitment to company compliance, ethics, and confidentiality</li></ul><p><b>
Work Environment &amp; Physical Requirements</b></p><p></p><div><p><br>
This position involves activities such as standing, walking, lifting, bending, reaching, and using technology.<br>
Work hours may vary based on operational needs; full‑time employees must complete a 40‑hour workweek.<br>
You will work indoors and follow strict safety and infection‑control protocols.</p></div></div></div></div><p></p>

Dispatch Representataive

Novara Construction LLC

<p><b>Construction Dispatcher (Roofing / Windows / Doors Scheduling)</b><br/>Novara Construction LLC<br/>600 NE 185th St, Miami, FL 33179</p><p>Pay: $1,000 &ndash; $1,250 per week<br/>Job Type: Full-Time | 1099 Contractor<br/>Schedule: Monday &ndash; Friday, 8:30 AM &ndash; 5:30 PM<br/>Location: In-Office Position (Not Remote)</p><p><b>Novara Construction LLC</b> is a residential construction and remodeling company serving homeowners throughout South Florida. Our projects include <b>roofing, impact windows, doors, and home improvement services</b>. We are currently hiring an <b>experienced Construction Dispatcher</b> to coordinate appointments, schedule field teams, and support daily operations.</p><p>This role is responsible for <b>scheduling homeowners, dispatching sales representatives, and managing daily job appointments</b>. The ideal candidate has experience dispatching for <b>construction, roofing, windows, doors, or home service companies</b>.</p><p>Key Responsibilities</p><ul><li>Schedule and confirm homeowner appointments for inspections and services</li><li>Dispatch and coordinate schedules for sales representatives and field teams</li><li>Manage daily calendars and optimize appointment scheduling</li><li>Communicate with clients regarding appointment times and updates</li><li>Coordinate with internal teams to ensure efficient job scheduling</li><li>Maintain organized records of appointments and service calls</li><li>Support operations with dispatch and administrative tasks</li></ul><p>Requirements</p><ul><li>Minimum <b>2 years of dispatcher experience</b></li><li>Experience in <b>construction, roofing, windows, doors, or home services preferred</b></li><li><b>Fluent in English and Spanish (required)</b></li><li>Strong scheduling, coordination, and organizational skills</li><li>Ability to manage multiple appointments and priorities</li><li>Professional communication with homeowners and internal teams</li><li>Reliable and able to work <b>in-office Monday through Friday</b></li></ul><p>Compensation</p><ul><li>$1,000 &ndash; $1,250 per week</li><li>1099 contractor position</li><li>Consistent full-time schedule</li></ul><p>About Novara Construction</p><p>Novara Construction LLC helps homeowners improve their homes through <b>residential remodeling services including roofing, windows, doors, and exterior home improvements</b>. Our team focuses on reliable service, efficient scheduling, and delivering high-quality projects for homeowners across South Florida.</p><p>Job Type: Contract</p><p>Pay: $1,000.00 - $1,250.00 per week</p><p>Work Location: In person</p>

Construction Dispatcher

Palantir Technologies

<div><div><div><b>A World-Changing Company</b></div><div></div><div><br>
Palantir builds the world&rsquo;s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.</div><div></div><div><b><br>
The Role</b></div><div></div><div><br>
Our Workplace Operations Team is dedicated to providing an excellent in-office experience for our employees here at Palantir. We excel in &ldquo;Getting Things Done&rdquo;; executing tall asks, with tight turnaround times while maintaining the highest level of professionalism.</div></div>
<div><div><h3 class="jobSectionHeader"><b>Core Responsibilities
</b></h3><ul><li><ul><li>Establish, improve and manage our onsite facilities and vendors (eg day to day engagement, provide directives to vendors that align with our program&rsquo;s quality and process improvements goals, equipment maintenance portfolio management).
</li><li>Assist and manage Food and Beverage partners (i.e. daily audits, delivery account setups, vendor communications, etc.).</li><li>
Manage mail forwarding, shipping and receiving needs of the office.</li><li>
Manage and coordinate both customer facing onsite events and internal events.</li><li>
Independently manage day to day operations locally, as well as special projects simultaneously (with varying project size and scope) coordinating alongside our cross-functional teams.</li><li>
Oversight and planning of team seating relocations including change management and stakeholder meetings.</li><li>
Identify vendor inefficiencies and build solutions to scale that are transferable from one location to another.</li><li>
Tactfully manage the execution and delegation of urgent and time-sensitive business requests.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>What We Value</b></h3><ul><li><ul><li>
Attention to detail with a discerning eye for excellence.</li><li>
Excellent communication, interpersonal, organizational, analytical and problem-solving skills. A focus on effective teamwork, with the capability to thrive in an autonomous environment.</li><li>
Project Management abilities including planning, timeline tracking, implementation and communication across teams. Ability to prioritize and execute against several competing tasks and projects.</li><li>
Willingness and ability to be on-call to address critical incidents as and when they arise. #gowhereyoureneededmost</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>What We Require</b></h3><ul><li><ul><li>
2+ years prior experience in workplace, food &amp; beverage/hospitality, budget management, vendor oversight and/or stakeholder management.</li></ul></li></ul></div></div>
<div><div><b>Life at Palantir</b></div><div></div><div><br>
We want every Palantirian to achieve their best outcomes, that&rsquo;s why we celebrate individuals&rsquo; strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians&rsquo; lives is just one of the ways we&rsquo;re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.</div><div></div><div><br>
In keeping consistent with Palantir&rsquo;s values and culture, we believe employees are &ldquo;better together&rdquo; and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for &ldquo;Remote&rdquo; work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.</div><div></div><div><br>
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process<i>, </i>please reach out and let us know how we can help.</div><div></div><div><br>
If you would like to understand more about how your personal data will be processed by Palantir, please see our Privacy Policy.</div></div></div>

Workplace Operations Analyst

Login Logistics USA Corp.

<p><b>Pay:</b> $50,000 &ndash; $55,000 per year<br/><b>Job Type:</b> Full-time<br/><b>Location:</b> Miami, FL 33172 (Hybrid: <b>1 WFH day/week</b>)<br/><b>Time Off:</b> 2 weeks vacation + 1 week PTO/sick</p><p>About the Role</p><p>We&rsquo;re hiring an <b>Ocean Import/Export Coordinator</b> to run ocean shipments end-to-end. This is a hands-on operations role managing bookings, documentation, releases, drayage/CFS coordination, milestone tracking, and proactive customer updates.</p><p>You&rsquo;ll use <b>Magaya</b> and <b>OneDrive</b> daily to manage shipment files and documentation.</p><p>What You&rsquo;ll DoOcean Export</p><ul><li>Book ocean shipments with steamship lines/NVOCCs (FCL/LCL)</li><li>Manage <b>cutoffs</b> and timelines (<b>SI/VGM</b>, documentation deadlines)</li><li>Prepare/verify <b>B/L instructions</b> and export documentation</li><li>Coordinate <b>drayage</b>, warehouse/CFS deliveries, and port transfers</li><li>Track milestones (booking &rarr; gate-in &rarr; sailing) and resolve exceptions</li></ul><p>Ocean Import</p><ul><li>Manage inbound shipments through U.S. gateways, including <b>CFS and bonded</b> cargo</li><li>Coordinate with customs brokers, CFS/warehouse partners, and truckers for recovery and delivery</li><li>Manage <b>releases, holds, appointments</b>, and final delivery (nationwide as needed)</li><li>Proactively prevent <b>demurrage, detention, and storage</b> charges</li><li>Keep customers updated through delivery and <b>POD</b></li></ul><p>Systems / File Control</p><ul><li>Maintain clean, audit-ready shipment files in <b>Magaya + OneDrive</b></li><li>Ensure milestones, internal notes, and documentation are complete to support accurate billing</li></ul><p>Requirements</p><ul><li><b>4+ years</b> ocean freight forwarding operations experience (import/export)</li><li>Strong knowledge of ocean workflows &amp; documentation (B/L, releases, SI/VGM cutoffs, CFS/bonded)</li><li>Comfortable coordinating with carriers/NVOCCs, terminals, drayage, warehouses/CFS, and customs brokers</li><li><b>English + Spanish</b> (professional working proficiency)</li><li>Organized, detail-driven, able to manage multiple files under deadlines</li></ul><p>Preferred</p><ul><li>Magaya experience (or similar forwarding system)</li><li>Strong experience managing D&amp;D risk and exception handling</li><li>Familiarity with Incoterms and import/export compliance workflows</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $55,000.00 per year</p><p>Work Location: Hybrid remote in Miami, FL 33172</p>

Ocean Import/Export Coordinator (Freight Forwarding) – Miami, FL (Hybrid)

Explore 121+ Operations coordinator in Miami this March. Find roles across top companies and apply now to boost your career.

121 operations coordinator jobs In Miami

Operations Agent

Operations Agent

Office Manager

Dispatch Representataive

Construction Dispatcher

Workplace Operations Analyst

Ocean Import/Export Coordinator (Freight Forwarding) – Miami, FL (Hybrid)