operations director

LAWAZEM | لوازم

<div>
 LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.
 
 
 <ul>
 <li>
 This role is based in Saudi Arabia - Riyadh
 
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute operational strategies that align with the company's goals and objectives
 </li>
 <li>
 Lead and manage daily operations across various departments including logistics, production, and customer service
 </li>
 <li>
 Identify and implement process improvements to enhance operational efficiency and productivity
 </li>
 <li>
 Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets
 </li>
 <li>
 Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives
 </li>
 <li>
 Ensure compliance with industry regulations, safety standards, and company policies
 </li>
 <li>
 Manage operational budgets effectively, optimizing resource allocation and minimizing costs
 </li>
 <li>
 Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff
 </li>
 <li>
 Recruit, train, and develop the operations team to build a high-performing workforce
 </li>
 <li>
 Prepare and present reports to executive management outlining operational performance and strategic initiatives
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred)
 </li>
 <li>
 Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role
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 Proven track record of successfully managing operations in a similar industry
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 Strong analytical and problem-solving skills
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 Excellent leadership and team management abilities
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 Exceptional communication and interpersonal skills
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 Proficient in operations management software and tools
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 Strong understanding of supply chain, logistics, and production processes
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 Ability to drive change and implement operational improvements
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 <li>
 Results-oriented mindset with a focus on achieving business objectives
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 </ul>
</div>

Operations Director

LAWAZEM

<div>LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.
** This role is based in Saudi Arabia - Riyadh.<h3 class="jobSectionHeader">
Responsibilities:</h3><ul>
<li>Develop and execute operational strategies that align with the company&rsquo;s goals and objectives.</li>
<li>Lead and manage daily operations across various departments including logistics, production, and customer service.</li>
<li>Identify and implement process improvements to enhance operational efficiency and productivity.</li>
<li>Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.</li>
<li>Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.</li>
<li>Ensure compliance with industry regulations, safety standards, and company policies.</li>
<li>Manage operational budgets effectively, optimizing resource allocation and minimizing costs.</li>
<li>Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.</li>
<li>Recruit, train, and develop the operations team to build a high-performing workforce.</li>
<li>Prepare and present reports to executive management outlining operational performance and strategic initiatives.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).</li>
<li>Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.</li>
<li>Proven track record of successfully managing operations in a similar industry.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent leadership and team management abilities.</li>
<li>Exceptional communication and interpersonal skills.</li>
<li>Proficient in operations management software and tools.</li>
<li>Strong understanding of supply chain, logistics, and production processes.</li>
<li>Ability to drive change and implement operational improvements.</li>
<li>Results-oriented mindset with a focus on achieving business objectives.</li></ul></div>

VGA Holdings

Role Overview:The Education &amp; Operations Director is responsible for the overall academic and non-academic operations of an up and coming Academy- first of its kind, ensuring seamless delivery of the unique Learning System while managing the school&rsquo;s infrastructure, IT systems, HR, compliance, and daily operations. This role acts as the bridge between academics, administration, and governance, ensuring excellence in both teaching and organisational management.Key Responsibilities:1. Academic Operations (With assistance from Academic Program Director)<ul><li>Oversee the implementation of the learning system</li><li>Oversee curriculum mapping to the British Curriculum and Bahrain MOE requirements.</li><li>Monitor teaching quality, timetables, and learner progress via AI dashboards and assessment data.</li><li>Support academics with resources and training.</li></ul>2. Operational Management<ul><li>Supervise IT systems (Google Drive, LMS, dashboards, security) and ensure effective use across the academy.</li><li>Oversee facilities, logistics, scheduling, transport, and procurement.</li><li>Manage HR processes (recruitment, contracts, performance reviews, staff onboarding).</li><li>Maintain alignment between operational systems and academic delivery.</li></ul>3. Compliance &amp; Safeguarding<ul><li>Ensure adherence to MOE standards, child safeguarding protocols, and international best practices.</li><li>Collaborate with the Compliance Officer / MLRO on financial, corporate, and regulatory obligations.</li><li>Implement and review policies for data protection, health &amp; safety, and staff conduct.</li></ul>4. Leadership &amp; Staff Development<ul><li>Lead, coach, and evaluate academic and support staff.</li><li>Plan and deliver CPD (Continuous Professional Development) aligned with the Learning System.</li><li>Foster a culture of innovation, accountability, and collaboration.</li></ul>5. Finance &amp; Reporting<ul><li>Work with finance teams to manage budgets, operational costs, and resource allocation.</li><li>Provide regular performance and compliance reports to the Board of Governors.</li><li>Support sustainable growth through efficient operations and academic excellence.</li></ul>Qualifications &amp; Skills<ul><li>Master&rsquo;s degree in Education, Educational Leadership, or Business Administration.</li><li>Minimum 7&ndash;10 years in school leadership / operations management.</li><li>Knowledge of the British Curriculum + Bahrain MOE standards.</li><li>Strong understanding of IT systems (Google Workspace, MIS/LMS, data dashboards).</li><li>Proven ability to balance academic excellence with operational efficiency.</li><li>Excellent communication in English; Arabic is an advantage.</li></ul>Candidate must:- be able to join immediately.- be fluent in Arabic/English.To apply, WhatsApp msg only: +973 66621566Job Type: Full-timeExpected Start Date: 10/01/2026

Education & Operations Director

Orange Business

<div>
 
 About the Role
 
 
 The Customer Operation Director is a strategic leadership role responsible for elevating customer operations, ensuring service excellence, and cultivating a high-performance, customer-centric team culture. This role demands visionary leadership, cross-functional collaboration, and operational expertise to deliver seamless customer experiences and drive continuous improvement.
 
 
 Job Purpose
 
 
 As the local leader within MSC India, you will spearhead the customer operations team&mdash;including operations, project managers, and consultants&mdash;to deliver exceptional service quality and operational excellence. Your responsibilities include managing governance frameworks, fostering a collaborative team environment, and acting as the primary liaison for local stakeholders. You will oversee ITIL processes such as Incident, Problem, Change, and Release Management, ensuring effective stakeholder engagement and crisis management. Building strong relationships with global teams and driving customer satisfaction will be central to your success.
 
 
 Key Responsibilities
 
 
 &bull; Team Leadership &amp; Inspiration: Lead, motivate, and unify the local team, fostering a collaborative "one team" culture. Act as the primary point of contact, instilling confidence and engagement.
 
 
 &bull; Cross-Functional Collaboration: Partner with other departments to enhance service quality and customer satisfaction.
 
 
 &bull; Governance &amp; Operational Frameworks: Establish and maintain clear governance structures, roles, and responsibilities, ensuring continuous process improvement.
 
 
 &bull; Customer-Centric Approach: Embed a customer-first mindset across all activities.
 
 
 &bull; Talent Development: Drive team coaching, leadership development, and succession planning to build a trusted, high-performing team.
 
 
 &bull; Effective Communication: Maintain transparent, proactive communication within the team and with stakeholders.
 
 
 &bull; Operational Excellence: Ensure timely delivery of all commitments, uphold high standards, and promote organizational capabilities.
 
 
 &bull; Change Management &amp; Resilience: Lead through change, adapt to evolving customer needs, and manage challenges effectively.
 
 
 &bull; Continuous Improvement: Foster a culture of innovation, process optimization, and best practices.
 
 
 &bull; Service Ecosystem Collaboration: Work closely with operations and other functions to deliver a seamless customer experience.
 
 
 &bull; Availability &amp; Flexibility: Support European office hours with minimal breaks to ensure consistent coverage.
 
 
 &bull; Mandate &amp; Accountability: Operate with clear mandates, proactively leading to achieve operational success.
 
 
 Stakeholder Engagement
 
 
 &bull; Internal: Operations, Project Management, Customer Service, HR, Global &amp; Regional Teams, Sales, Business Units, Finance
 
 
 &bull; External: Customers, Partners, Vendors
 
 
 
 
 About you
 
 
 Job Dimensions
 
 
 &bull; Deep expertise in customer operations and service delivery
 
 
 &bull; Strategic consultancy and operational guidance
 
 
 &bull; Proactive leadership with a focus on continuous improvement
 
 
 &bull; High-level presentation and communication skills
 
 
 &bull; Experience managing diverse, remote teams
 
 
 
 
 
 Candidate Profile
 
 
 &bull; Proven leadership and team-building skills
 
 
 &bull; Strong organizational and governance capabilities
 
 
 &bull; Customer-centric mindset with a focus on service quality
 
 
 &bull; Excellent communication, negotiation, and interpersonal skills
 
 
 &bull; Experience managing cross-functional teams and stakeholder relationships
 
 
 &bull; Adaptability and resilience in dynamic environments
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 &bull; Bachelor&rsquo;s degree in Engineering, Business Management, or related fields; advanced leadership certifications are a plus
 
 
 &bull; 10-15 years of experience in customer-facing roles within IT and communications sectors, with a proven track record in customer operations and service management
 
 
 &bull; Demonstrated leadership in managing remote and culturally diverse teams
 
 
 &bull; Technical expertise in network and cybersecurity technologies (Cisco, Fortinet)
 
 
 &bull; In-depth knowledge of ITIL frameworks (Incident, Problem, Change, Release Management)
 
 
 &bull; Experience managing global customer operations across multiple time zones, including European hours
 
 
 &bull; Project management certifications (PMP, Prince2) preferred
 
 
 &bull; Strong analytical, problem-solving, and decision-making skills
 
 
 &bull; Exceptional communication, negotiation, and relationship-building abilities
 
 
 &bull; Resilience and agility in crisis and major incident management
 
 
 
 
 What we offer
 
 
 
 
 1. Domestic &amp; International travel may be required at short notice
 
 
 2. Working on customer premises at times may also be required
 
</div>

Customer Operations Director

Taib

<div>
 
 
 About Taib:
 
 
 
 Taib is a leading healthcare provider established in 2018, specializing in a wide range of services including homecare, clinic operations, ambulance services, in-home vaccinations, corporate wellness programs, and other clinical offerings. Taib is one of the first CBAHI-accredited homecare companies in Saudi Arabia and is owned by BLOMINVEST.
 
 
 
 
 
 
 
 
 
 Job Title:
 
 Director/Manager &ndash; Operations
 
 
 
 Department:
 
 Operations
 
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Head of Operations is responsible for planning, organizing, and managing daily operations. Additionally, the candidate is expected to creatively plan medical plans and optimize patient journeys. The candidate will be reporting directly to the CEO.
 
 
 The role involves managing large teams, optimizing processes, and leading initiatives in healthcare for continuous improvement, ensuring high-quality service delivery within the field of home healthcare services. The candidate will work closely with RCM teams, and other teams to make sure goals are met.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop operational and strategic plans in coordination with executive leadership.
 </li>
 <li>
 Monitor performance, analyze data and reports, and implement improvements.
 </li>
 <li>
 Proactively create new clinical programs and rollout plans.
 </li>
 <li>
 Deploy technology and automation to the department&rsquo;s process.
 </li>
 <li>
 Conduct market analysis and identify new opportunities for expansion and partnerships.
 </li>
 <li>
 Design and implement strategic plans to drive revenue and organizational growth.
 </li>
 <li>
 Build and maintain relationships with clients, partners, and stakeholders.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ol>
 <li>
 Creative, and out-of-the-box thinker
 </li>
 <li>
 Proactive, and high ownership mentality
 </li>
 <li>
 Challenges status quo with passion and entrepreneurial spirit
 </li>
 <li>
 A people person who can lead and manage a large team
 </li>
 </ol>
 
 
 
 
 
 
 
 
 What We Offer at Taib:
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 A dynamic and growth-driven work environment.
 </li>
 <li>
 Opportunities for professional development and career advancement.
 </li>
 </ul>
</div>

Operations Director/Manager

Omada Rail Systems

<div><ul><li>General Management
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Director
</li></ul><ul><li>Riyadh</li></ul></div>
 <div>About Us 
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
About the Role 
The Operations Director &ndash; Eastern Region will be responsible for leading, managing, and growing Egis&rsquo; business operations across the Eastern Province of Saudi Arabia. Acting as a regional leader, this role will oversee project delivery, client relationships, resource management, and commercial performance. The position is pivotal in ensuring that Egis delivers excellence to its clients while driving profitable growth and operational efficiency in line with national strategies and the company&rsquo;s long-term goals.<ul><li>
Lead Egis&rsquo; activities in the Eastern Province, ensuring alignment with national and corporate strategy.</li><li>
Act as the senior representative of Egis in the region, building visibility and credibility with clients and stakeholders.</li><li>
Oversee execution of all projects, ensuring quality, safety, compliance, and timely delivery.</li><li>
Monitor project performance and take corrective action where necessary to maintain client satisfaction and KPIs.</li><li>
Manage resources across multiple projects to ensure efficient allocation and performance.</li><li>
Build and maintain strong senior-level relationships with government entities, authorities, and private clients.</li><li>
Serve as the client escalation point for project delivery and operational performance.</li><li>
Support business development activities by providing operational insight during pursuits and bids.</li><li>
Take full accountability for regional P&amp;L, monitoring budgets, margins, and cash flow.</li><li>
Contribute to the achievement of growth targets through sound operations and disciplined financial management.</li><li>
Lead and mentor multidisciplinary project teams, developing managers and staff to strengthen capability.</li><li>
Foster a culture of accountability, collaboration, safety, and continuous improvement.</li></ul> 
What do we need from you 
<ul><li>
Bachelor&rsquo;s degree in engineering, Construction, Project Management, or related field (master&rsquo;s preferred).</li><li>
15+ years of progressive experience in engineering consultancy, project management, or operations management.</li><li>
Proven track record in leading large-scale infrastructure or engineering programs in Saudi Arabia or the GCC.</li><li>
Strong commercial and financial acumen, with prior P&amp;L or regional operations accountability.</li><li>
Demonstrated ability to lead multidisciplinary teams and manage complex stakeholder relationships.</li><li>
Excellent knowledge of Saudi market dynamics, client expectations, and regulatory frameworks.</li><li>
Strong interpersonal, negotiation, and leadership skills with fluency in English; Arabic an advantage.</li></ul> 
What's in it for you? 
NA</div>

Operations Director (Eastern Region)

Legacy Vacation Resorts

<div><div><div>Join the Crew Behind Epic Stays
We&rsquo;re looking for a Human Resources Operations Director to Shape the Experience Behind the Experience.
 About AndCo
At AndCo, hospitality isn&rsquo;t just what we do &mdash; it&rsquo;s who we are. Every moment of connection, every guest interaction, every behind-the-scenes detail is powered by people. Our culture is built on imagination, integrity, and intention, creating an environment where our team can bring their best selves to every stay, every shift, every guest.
 The Role
As Director of Human Resources Operations, you&rsquo;ll be the operational heartbeat behind our people strategy &mdash; ensuring that the systems, structures, and experiences that support our teams are as seamless and inspiring as the stays we deliver. You&rsquo;ll blend the precision of hospitality operations with the empathy of great leadership to create a workplace that runs smoothly and feels genuinely human.
This is more than an HR role. It&rsquo;s a chance to elevate the people experience across our portfolio &mdash; aligning operational excellence with our culture of care.
 What You&rsquo;ll Lead
People Strategy &amp; Workforce Planning<ul><li>
Partner with Operations and Property Leaders to design people strategies that support smooth, guest-ready operations.</li><li>
Forecast workforce needs and staffing plans aligned with seasonal demand and growth.</li><li>
Shape org structures and succession plans that build long-term stability and flexibility.</li></ul>
Culture &amp; Team Experience<ul><li>
Bring our &ldquo;experience behind the experience&rdquo; to life by fostering a culture where every team member feels seen, valued, and motivated to deliver excellence.</li><li>
Design programs that enhance belonging, engagement, and retention &mdash; from line-level to leadership.</li></ul>
Talent Development &amp; Performance</div><div><ul><li>
Build learning journeys that grow talent from the front desk to the C-suite.</li><li>
Redefine performance reviews as coaching moments that strengthen capability and consistency across properties.</li></ul>
Recruitment &amp; Onboarding<ul><li>
Reimagine how we attract and onboard hospitality talent &mdash; blending operational readiness with cultural fit.</li><li>
Partner with property teams to fill key roles quickly and effectively while maintaining high service standards.</li></ul>
Total Rewards &amp; HR Operations<ul><li>
Oversee compensation, benefits, and scheduling systems that keep our people supported and our operations efficient.</li><li>
Build recognition programs that celebrate the daily magic our teams create for guests.</li></ul>
Compliance &amp; Infrastructure<ul><li>
Ensure labor law compliance and uphold best practices across multi-property operations.</li><li>
Develop policies that empower managers, streamline workflows, and uphold our values in every shift.</li></ul>
 You Might Be the One If&hellip;<ul><li>
You&rsquo;ve led HR or People Operations in hospitality, resort, or multi-unit environments.</li><li>
You know how to balance culture with compliance &mdash; and can pivot from boardroom strategy to back-of-house problem solving with ease.</li><li>
You thrive in dynamic settings where no two days (or guests) are alike.</li><li>
You think operationally but lead with empathy and clarity.</li><li>
You believe the guest experience starts with the team experience.</li></ul>
 What You&rsquo;ll Bring</div><div><ul><li>
8+ years in HR or People Operations, ideally within hospitality or service-driven industries.</li><li>
Proven experience supporting multi-site teams and front-line operations.</li><li>
Deep knowledge of labor laws, compliance, and hospitality workforce practices.</li><li>
Strong capability in HR systems, workforce planning, and analytics.</li><li>
Bonus: Experience in high-touch or luxury hospitality environments.</li></ul>
 The Perks<ul><li>
Competitive benefits and performance bonus potential</li><li>
Flexible, people-first workplace</li><li>
A culture centered on belonging and brilliance</li><li>
A team that celebrates creativity, initiative, and heart</li></ul>
 Our Commitment
As a certified B Corp, we operate with purpose &mdash; balancing people, planet, and profit. At AndCo, everyone&rsquo;s welcome, everyone matters, and everyone&rsquo;s voice counts.
 Ready to join the crew that makes hospitality happen? Apply now &mdash; and help us build unforgettable stays from the inside out.</div></div></div><div></div>

Human Resources Operations Director

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