operations engineer

Ericsson-Worldwide

<div><div><div><div><h2 class="jobSectionHeader">Join our Team</h2>
</div><div>About this opportunity:
We at Ericsson are excited to present this opportunity for an Automated Operations Engineer. This role is critical to our operations, filled with responsibilities that aim to ensure our customers continuously enjoy services performing at utmost efficiency.
What you will do:<ul><li>Monitor 1st Level Services closely and manage any emerging events.</li><li>Monitor Resource and Service Performance actively.</li><li>Assess Customer Complaint Trends and manage 1st Level Incidents.</li><li>Efficiently escalate and manage security incidents.</li><li>Track the progress of incident resolution and employ functional escalation methods where necessary.</li><li>Initiate proactive Problem Management.</li><li>Provide corrective maintenance and execute support for Field Maintenance.</li><li>Ensure Remote Site Access Control and manage a one-off Logical Access Control.</li><li>Execute legal requests at the 1st Level.</li><li>Trace Emergency Calls and manage Right of Way Handling.</li><li>Conduct proactive 1st Level Assurance Support activities.</li><li>Monitor customer experiences and performance assessments based on specific use cases.</li></ul>
The skills you bring:
- Ericsson Operations Engine - Mode Of Operations.<ul><li>Test Automation Management Tools.</li><li>Test Execution Engine.</li><li>Dealing With Enquiries.</li><li>MS TOP.</li><li>Document Control.</li><li>Software Performance Testing.</li><li>Ericsson RAN Management.</li><li>Ericsson VAS Management.</li><li>Customer Complaint Resolution.</li><li>Client Services.</li><li>ITIL.</li><li>Call Centers.</li><li>Ericsson Packet Core Management.</li></ul></div></div></div></div>

Automated Operations Engineer

<div><div><div><div><h2 class="jobSectionHeader">Join our Team</h2>
</div><div>
About this opportunity:
At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. As the Engineer will take ownership of Performance monitoring and creation of trouble tickets within the agreed response time and maintaining the network level KPI as per the customer requirements.
You will be responsible for:<ul><li>
Basis knowledge of Telco Network operations.</li><li>
Primary responsibility is to Monitor the KPI &amp; Alarms for the multivendor RAN nodes system.</li><li>
To oversee end to end Networks performance and maintain the acceptable level of network quality of service as per business objectives and a set of predefined network Key Performance Indicators</li><li>
Maintain a certain agreed level of Network performance, availability, reliability, integrity and usability by monitoring, analysing and reporting predefined Key Performance indicators (KPIs), measures and customer feedback.</li><li>
Good Performance management (RAN KPI) knowledge.</li><li>
Strong RCA &amp; troubleshooting Skills.</li><li>
Creation of TT through tools within the agreed Response time.</li><li>
Strong RCA &amp; troubleshooting Skills.</li><li>
Develop and submit network quality and performance periodical, events and upon request reports to management, dashboard, and others.</li><li>
End-to-end service quality for the whole network including 2G, 3G, 4G and 5G Radio Access Network.</li><li>
Maintain certain quality of service aligned with the business objectives and customer expectations by setting, monitoring, and analysing a set of service/ customer quality KPIs.</li><li>
To assist in monitoring, isolating, and resolving problems related to network quality, service degradation and capacity issues for Interconnections and forecasting.</li><li>
To ensure for the planning, design, installation, configuration, and control of the monitoring subsystem is specified by an appropriately defined Monitoring Process.</li><li>
Control/advice on monitoring of customer complaints as per standard defined metrics to minimize customer complaints and increase customer satisfaction.</li><li>
Formulation of procedures and work instructions related to the performance sections.</li><li>
Perform any other related duties as required and advised by the higher management.</li></ul>
To be successful in the role you must have:<ul><li>
Knowledge sharing &amp; collaboration skills.</li><li>
Problem solving &amp; creative thinking.</li><li>
Ericsson knowledge.</li><li>
Delivering results &amp; meeting customer expectations</li><li>
Working with people.</li><li>
Manage instructions &amp; procedures.</li><li>
Applying expertise &amp; technology.</li></ul>
Key Qualification:<ul><li>
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)</li><li>
Experience: Minimum 2-3 years.</li></ul></div></div></div>
Why join Ericsson?
At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. 
 
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 771926</div>

Cotiviti

<div>Overview:

The Senior Operations Engineer works primarily with enterprise customers of Edifecs Smart Trading products, proactively assisting them with post-sales installation, configuration, upgrade, troubleshooting and day-to-day operational management. Responsibilities include taking a proactive leadership role working with the Engineering team and Customers to triage and resolve highly complex, technical, and application-related issues that impact product performance in customer-specific environments, or issues that directly hamper a broader customer adoption of Edifecs ST product. In addition to working with customers, the Operations Engineer will routinely partner with our Development, Sustaining Engineering, and Sales Engineering organizations to resolve support issues, document bugs, provide UAT on product builds, and ensure that new and newly upgraded server installations are successful. The ideal candidate will have extensive knowledge and hands-on experience with Docker and Kubernetes, along with a strong background in research &amp; and implementation. This role will involve working closely with our IT SaaS team to design, implement, and maintain containerized environments and orchestration systems to support our organization's infrastructure and applications.
Responsibilities:
<ul><li>Manage end-to-end operations for Edifecs hosted or customer-hosted Smart Trading application instances including deploying upgrades, making configuration changes, managing day-to-day submission operations, building custom tools and utilities, creating Adhoc reports/queries.</li><li>
Provide technical support to enterprise clients related to technical and operational aspects of the products.</li><li>
Partner with IT SaaS team to Design, deploy and manage Docker containers and Kubernetes clusters in both development and production environments and integrate with Edifecs Products.</li><li>
Partner with the Product and engineering team to get the EKS-compatible builds.
</li><li>Collaborate with software developers and system administrators to optimize application performance and scalability using containerization and orchestration technologies.</li><li>
Develop and maintain CI/CD pipelines for automated testing, deployment, and monitoring of containerized applications.</li><li>
Troubleshoot and resolve issues related to containerized environments, Kubernetes clusters, and related infrastructure components.</li><li>
Partner with Product Support Engineers and development teams as necessary to troubleshoot issues and implement resolutions.</li><li>
Analyze application and database performance, identify bottlenecks, and provide a fix/ report to the development team for a fix.</li><li>
Provide workarounds or temporary fixes to the client to avoid processing disruption.</li><li>
Create and provide ad hoc reports based on need to support the client operations.</li><li>
Proactive management of submission cycles, and reactive management of customer-reported cases/issues.</li><li>
Plan and execute File submissions workflow including schedule management, batch management, file monitoring, and potential automation implementation.</li><li>
Deliver a consistent, responsive, and satisfying customer experience with each contact.</li><li>
Collect all necessary problem details from customers to be able to effectively see the problem to resolution.</li><li>
Successfully reproduce customer issues in a controlled test environment.</li><li>
Follow standard operational procedures for case management.</li><li>
Continuously improve troubleshooting skills, product expertise, and knowledge on related technical topics.</li><li>
Update knowledge base / create reusable documents, originating from patterns observed during customer issue troubleshooting.</li></ul>
Qualifications:
<ul><li>BS in Computer Science or other technology-related program or equivalent experience in implementing, and operating Java stack-based enterprise applications.</li><li>
Up to 4 years of applicable experience in supporting commercial off-the-shelf enterprise products.</li><li>
Understanding of the following underlying technologies used by Edifecs solutions: Java, JMS, SQL Server/ Oracle, Web/Application Servers like Apache Tomcat/ IBM WAS.</li><li>
Experience with at least one integration or ESB software such as Edifecs XEngine Server, TIBCO EMS, IBM WebSphere suite, Web methods, MuleSoft, Intersystem Ensemble.</li><li>
Proven expertise in Docker containerization and Kubernetes orchestration.</li><li>
Experience with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.</li><li>
Prior demonstrable experience in deploying and supporting high transaction volume applications on AWS.</li><li>
Good understanding of SOAP and REST-based web services.</li><li>
Prior experience troubleshooting performance problems that may have many underlying causes such as Disk, Database, Network, Messaging, and other platform / 3rd party solutions.</li><li>
Prior experience in troubleshooting problems in Java-based applications using open-source tools / JDK tools such as jstack, visualvm, console, jmap, and similar tools to identify memory issues, deadlocks, and application performance.</li><li>
Ability to guide customers remotely through complex, multi-server deployments and upgrades for enterprise products.</li><li>
Familiarity with at least one non-Windows operating system (such as Linux, HPUX, AIX).</li><li>
Familiarity with EDI Standards such as X12, EDIFACT, HL7, NCPDP and knowledge of HIPAA transactions is a plus.</li><li>
Prior Scripting and Programming Experience for solving business problems preferred.</li><li>
Knowledge of various network and internet technologies and communication protocols: TCP/IP, sFTP, HTTP, AS2, etc. highly desired.</li><li>
Effective communication and collaboration skills.</li><li>
Certifications such as Certified Kubernetes Administrator (CKA) or Docker Certified Associate (DCA) are a plus.</li></ul></div>

Senior Operations Engineer

Accenture

Project Role : Cloud Operations Engineer 
Project Role Description : Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.
 
Must have skills : Google Cloud Platform Administration 
Good to have skills : Microsoft Windows Server Administration, Shell Scripting 
Minimum 5 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As a Cloud Operations Engineer, you will engage in the deployment, configuration, and management of cloud infrastructure environments and applications. Your typical day will involve cross-technology administration, including operating systems, databases, and virtual networks. You will also focus on scripting and monitoring automation execution, ensuring that incidents are managed effectively with a strong emphasis on service restoration. Additionally, you will oversee the rollout of patches and manage the release management schedule and implementation, contributing to the overall efficiency and reliability of cloud operations. Roles &amp; Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and knowledge sharing sessions to enhance team capabilities. - Monitor and analyze system performance metrics to identify areas for improvement. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Google Cloud Platform Administration. - Good To Have Skills: Experience with Microsoft Windows Server Administration, Shell Scripting. - Strong understanding of cloud infrastructure management and deployment strategies. - Experience with incident management and service restoration processes. - Familiarity with automation tools and scripting languages to enhance operational efficiency. Additional Information: - The candidate should have minimum 5 years of experience in Google Cloud Platform Administration. - This position is based in Kolkata. - A 15 years full time education is required.
 
15 years full time education

Cloud Operations Engineer

Skill Quotient Technologies Inc

Role : Security Operations EngineerLocation : Dubai, UAEPayroll : Skill QuotientExperience : 3+ yearsDuration: 1 year extendable contractJob Description:Required Skills &amp; Experience&#9989; Monitor and respond to SIEM, EDR, and proxy alerts.&#9989; Tune SIEM queries, dashboards, and workflows.&#9989; Handle triage, RCA, and containment tasks.&#9989; Perform threat hunting and endpoint checks.&#9989; Automate using Python or PowerShell scripts.&#9989; Maintain IR playbooks and improve SOC maturity.&#9989; Monitor alerts, logs, and dashboards daily.&#9989; Support patching, hardening, and vulnerability fixes.Job Type: Full-timePay: AED5,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>Curren Salary?</li><li>Notice Period?</li></ul>Experience:<ul><li>SIEM: 2 years (Preferred)</li><li>Cybersecurity: 3 years (Preferred)</li></ul>

Security Operations Engineer

Simpplr

<div><div><h3 class="jobSectionHeader">Who We Are</h3>

Simpplr is the AI-powered platform that unifies the digital workplace &ndash; bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology.

More than 1,000 leading organizations &ndash; including AAA, the NHS, Penske, and Moderna &ndash; trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com.</div><div><h3 class="jobSectionHeader">
JOB DESCRIPTION - SECURITY OPERATIONS ENGINEER</h3>
<h3 class="jobSectionHeader">Job Title:</h3>

Security Operations Engineer
<h3 class="jobSectionHeader">
Job Description:</h3>

We are hiring a Security Operations Engineer to support and scale our security efforts across infrastructure, product, and AI systems. In this role, you&rsquo;ll work at the intersection of cloud operations, application security, and AI-driven product development. You&rsquo;ll be responsible for triaging vulnerabilities, supporting security incident response, managing threat intelligence workflows, and contributing to our AI security testing efforts.

This is a highly collaborative role where you'll partner with engineering, DevOps, and product teams to ensure our cloud infrastructure and AI-powered platform are secure by design. You&rsquo;ll be expected to bring strong technical skills, operational discipline, and a passion for emerging AI risks and defenses.
<h3 class="jobSectionHeader">
Key Responsibilities:</h3>
<ul><li>Lead daily security operations across cloud infrastructure and application layers, including vulnerability management, threat monitoring, and incident triage. 
</li>
<li>Manage the lifecycle of externally reported security vulnerabilities, ensuring timely triage, tracking, and remediation. 
</li>
<li>Monitor, investigate, and respond to security alerts and suspicious behavior, with a focus on both infrastructure and product layers. 
</li>
<li>Support the security posture of AI features, including model threat assessments, abuse detection, and secure prompt handling. 
</li>
<li>Partner with engineering teams to embed security controls into the development lifecycle, with special attention to AI features and data pipelines. 
</li>
<li>Participate in internal security reviews, including the testing and hardening of AI and SaaS components. 
</li>
<li>Coordinate and document security tickets, playbooks, runbooks, and workflows across platforms. 
</li>
<li>Contribute to cloud security monitoring, automation, and the development of detection use cases. 
</li>
<li>Research and track AI security trends, adversarial ML risks, prompt injection threats, and model exploitation vectors. 
</li>
Support audits, compliance efforts, and reporting as needed. 
<li>
</li>
</ul><h3 class="jobSectionHeader">Minimum Qualifications:</h3>
<ul><li>3+ years of experience in security operations, cloud security, or infrastructure/product security roles. 
</li>
<li>Familiarity with cloud platforms (e.g., AWS, GCP, or Azure) and associated security best practices. 
</li>
<li>Experience in vulnerability management, incident response, and log analysis. 
</li>
<li>Understanding of application security principles, secure coding practices, and risk mitigation strategies. 
</li>
<li>Solid grasp of AI/ML fundamentals and awareness of associated threat vectors (e.g., model extraction, adversarial inputs, prompt injection). 
</li>
<li>Experience working with threat intelligence, security testing, and cross-functional engineering teams. 
</li>
Strong communication and documentation skills, with a disciplined and self-driven mindset. 
<li>
</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Direct experience supporting security reviews for AI systems or LLM-based features. 
</li>
<li>Hands-on experience with automating cloud security operations and implementing guardrails. 
</li>
<li>Familiarity with security frameworks such as MITRE ATT&amp;CK, OWASP Top 10 (Web &amp; LLM), or NIST. 
</li>
Relevant certifications (e.g., OSCP, CEH, GCP/AWS Security, or ML Security certifications). 
<li>
</li>
<li>Experience working in SaaS and multi-tenant environments.</li></ul></div><div><h3 class="jobSectionHeader"> 
Simpplr&rsquo;s Hub-Hybrid-Remote Model:</h3>

At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.
<ul>
<li>Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.</li>
<li>Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis.</li>
<li>Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.</li></ul></div></div>

Egis

<div>
 
 Job Description
 
 
 
 We are seeking a skilled Railway Operations Engineer with 4-5 years of experience to join the our railway
 
 design
 
 team. The successful candidate will specialize in railway operations simulation, timetable development, and network assessment, utilizing advanced tools such as RailSys and OpenTrack.
 
 
 This role involves optimizing rail operations, ensuring efficient timetables, and conducting network performance analyses to support high-speed, metro, passenger and freight railway projects.
 
 
 The role involves delivery of Feasibility Studies, Concept Design and Client Facing.
 
 
 <ul>
 <li>
 Develop and simulate railway operations using RailSys and OpenTrack to model train movements, capacity, and performance.
 </li>
 <li>
 Create and optimize timetables for passenger and freight services, ensuring a minimum 95% adherence to scheduled operations.
 </li>
 <li>
 Conduct network assessments to evaluate infrastructure capacity, identifying bottlenecks and proposing solutions with a detailed report.
 </li>
 <li>
 Collaborate with stakeholders to integrate simulation results into operational planning, ensuring compliance with safety and efficiency standards.
 </li>
 <li>
 Analyze traction power and gradient impacts on freight operations, providing simulation-based recommendations.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Transportation Engineering, or a related field.
 </li>
 <li>
 4-5 years of experience in railway operations, with proven expertise in simulation tools (RailSys, OpenTrack) and timetable development.
 </li>
 <li>
 Strong knowledge of railway network assessment, including capacity planning and performance optimization.
 </li>
 <li>
 Familiarity with high-speed, metro and freight railway operations.
 </li>
 <li>
 Excellent analytical skills and ability to produce detailed, actionable reports under tight deadlines.
 
 
 
 </li>
 </ul>
 Effective communication and teamwork skills to coordinate with interdisciplinary teams.
 
 
 
 Additional Information
 
 
 
 Experience on
 
 design rail projects
 
 (metro, high-speed, or freight rail).
</div>

Railway Operations Engineer

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