operations engineer

GROUP GTI

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
About the Team
</b><br>
<br>
Our Operations function is part of the Tech Team responsible for the reliability, performance, and security of the infrastructure and platforms that power GTI&rsquo;s digital products. Spanning on-premises infrastructure, cloud environments, and managed services, the team ensures that GTI&rsquo;s systems remain available, performant, and resilient across the UK and beyond.<br>
</div><div>Working closely with Product Engineers, Software Engineers, and wider Technology teams, the Operations team manages the databases, monitoring, networking, and cloud infrastructure that underpin GTI&rsquo;s platforms. The team takes a proactive approach to observability, incident management, and continuous improvement, building the operational foundations that enable delivery teams to move with confidence and speed.<br>
</div><div>As cloud hybrid, AI and automation continue to reshape infrastructure management, the team continuously evolves its tooling, processes, and capabilities to improve reliability, security, and efficiency across GTI&rsquo;s growing platform estate.<br>
</div><div><b>About this Role</b><br>
</div><div>As an Operations Engineer, you will play a central role in managing and improving the databases, infrastructure and operational systems that keep GTI&rsquo;s platforms running across on-premises and AWS cloud environments.<br>
</div><div>Initially your main responsibility will be the administration and optimisation of GTI&rsquo;s database estate spanning MySQL, MSSQL, and PostgreSQL across both clustered on-premises deployments and AWS alongside managing cloud backups, monitoring infrastructure, and the broader operational environment that includes Linux systems, Windows and VMware virtualisation. Knowledge of AWS services would be beneficial but an active interest in learning AWS services will be fine as you will be taught and learn in the role.<br>
</div><div>This is a hands-on technical role requiring solid database administration experience, good infrastructure engineering capability around Linux, Windows, scripting, backups, and monitoring. You will be required to respond to take ownership of operational tasks and improvements across the stack, ensuring systems remain performant, secure, and well-monitored which includes out of hours response to critical events. The role also requires out of hours work to update and patch critical systems to minimise impact to our customers.<br>
</div><div>The ideal candidate will be technically well-rounded, highly dependable, and genuinely motivated by the challenge of keeping complex, distributed systems running at their best. They will bring a proactive mindset to monitoring, incident response, and continuous improvement, and will be comfortable working across a broad range of infrastructure and cloud technologies.
<br>
<br>
<b>Key Metrics of Success</b>
</div><ul><li>High availability, security and performance of database systems</li>
<li>Reliable and tested backup coverage across all critical systems, with clear recovery objectives met</li>
<li>Comprehensive monitoring coverage across infrastructure, databases, and services</li>
<li>Stable, well-maintained VMware, Linux and Windows environments with low unplanned downtime</li>
<li>Proactive identification and resolution of infrastructure risks before they impact product availability</li></ul><br>
<h3 class="jobSectionHeader"><b>
Outcomes<br>
</b></h3><br>
<div><b>Database Reliability &amp; Performance</b><br>
</div><div><i>Outcome: GTI&rsquo;s database estate operates reliably, performantly, and securely across all environments.</i></div><ul>
<li>High availability, security and performance maintained across MySQL, MSSQL, and PostgreSQL environments</li>
<li>Databases managed, monitored, and optimised</li>
<li>Database incidents identified and resolved quickly, minimising impact on product availability</li>
<li>Database configurations, schemas, and access controls kept secure and up to date</li>
</ul><div><b>Backup &amp; Disaster Recovery</b><br>
</div><div><i>Outcome: All critical systems and data are reliably backed up with recovery processes that are tested and trusted.</i></div><ul>
<li>Backup coverage maintained across all critical databases and infrastructure components</li>
<li>Backup processes automated, monitored, and regularly validated through recovery testing</li>
<li>Clear recovery time and recovery point objectives defined and met for all critical systems</li>
<li>Backup and recovery documentation kept current and accessible</li>
</ul><div><b>Monitoring &amp; Observability</b><br>
</div><div><i>Outcome: Infrastructure, databases, and services are comprehensively monitored, enabling fast detection and response to issues.</i></div><ul>
<li>Monitoring servers and services maintained and continuously improved</li>
<li>Monitoring coverage extended across new systems and services</li>
<li>Alerting thresholds and escalation paths kept accurate, reducing noise and improving signal quality</li>
<li>Operational visibility improved through dashboards, reporting, and proactive health checks</li>
</ul><div><b>General Operations &amp; Infrastructure Stability</b><br>
</div><div><i>Outcome: GTI&rsquo;s Linux, Windows, VMware, and networking environments remain stable, secure, and well-maintained.</i><br>
</div><ul><li>Linux &amp; Windows systems patched, maintained, and performing reliably across the server estate</li>
<li>VMware virtualisation environment managed effectively, with capacity and performance kept in check</li>
</ul><div><b>Innovation, Ownership &amp; Continuous Improvement</b><br>
</div><div><i>Outcome: Operations Engineering continuously improves reliability, efficiency, and capability across GTI&rsquo;s infrastructure estate.</i></div><ul>
<li>Proactive identification of risks, inefficiencies, and opportunities for operational improvement</li>
<li>Automation of routine operational tasks to reduce manual effort and improve consistency</li>
<li>Infrastructure documentation kept accurate, comprehensive, and accessible to the wider team</li>
<li>Continuous development of technical skills and adoption of modern operational practices</li></ul><br>
<h3 class="jobSectionHeader"><b>
Person Specification</b></h3><br>
<ul>
<li>
Methodical, dependable, and highly attentive to detail</li>
<li>Proactive approach to monitoring, incident response, and continuous improvement</li>
<li>Comfortable managing a broad range of technologies across environments</li>
<li>Ownership mindset &ndash; takes responsibility for systems and follows through on problems</li>
<li>Comfortable working in fast-paced environments where priorities can shift</li>
<li>Genuine interest in cloud technologies, automation, and modern operational practices</li>
<li>Collaborative team player who contributes to a culture of reliability and continuous improvement</li>
</ul><div><b>Work Experience, Knowledge &amp; Skills</b></div><ul>
<li>Database administration experience across MySQL, MSSQL, and PostgreSQL</li>
<li>Experience managing clustered database environments</li>
<li>Experience configuring and managing cloud backup solutions</li>
<li>Hands-on experience with monitoring platforms</li>
<li>Strong Linux systems administration skills</li>
<li>Experience with VMware virtualisation environments</li>
<li>Working knowledge of networking concepts including DNS, routing and firewalls</li>
<li>Knowledge of AWS services would be beneficial but an active interest in learning AWS services will be fine as you will be taught and learn in the role.</li>
<li>Experience working with scripting or automation tooling is advantageous</li>
<li>Familiarity with change management processes and operational documentation practices</li>
<li>Technologies you&rsquo;ll be using</li>
<li>Ubuntu Linux</li>
<li>MySQL, MS SQL, Postgres</li>
<li>Bash/python scripting</li>
<li>VMWare</li>
<li>Dell hardware</li>
<li>Cisco Meraki, pfSense</li>
<li>AWS Aurora/RDS, NLB/ALB, Route 53, DMS, SES, s3, Lambda, CloudFront</li>
<li>IaC: Puppet, Terraform, Cloud Formation</li>
<li>Prometheus, Grafana, Loki, CheckMK</li>
<li>GitLab</li>
<li>MS Entra/AD</li></ul><br>
<h3 class="jobSectionHeader"><b>
Other Information</b></h3><br>
<ul>
<li>
Permanent role &ndash; 37.5 hours per week. Monday to Friday 9am-5:30pm.</li>
<li>3-month probationary period.</li>
</ul><div>Candidates applying for roles at GTI will be subject to background screening. You can find out more about our background screening and the recruitment of ex-offenders by reading our policies.<br>
<br>
If you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch - recruitment@groupgti.com.</div><h3 class="jobSectionHeader"><b><br>
About Group GTI</b></h3><div>
<b>We aim to help students realise their potential in the world of work through technology, content and tools. That&rsquo;s not an easy thing.</b><br>
</div><div>We believe in understanding students and partnering with employers, universities, schools and other technology providers.</div><div>
<br>
It's about students finding the right role and employers finding the most suitable candidates. But it's more than that &ndash; it&rsquo;s about helping young people discover options, develop and build confidence.</div></div>

Operations Engineer

LUCKY FABRICATORS STEEL CONSTRUCTION FZE LLC

<p><b>About the Role</b></p><p>LITCO Group is expanding its operations in Saudi Arabia and is looking for a results-oriented <b>Project Operations Engineer</b> to support the successful delivery of steel structure projects. This position requires an engineer who can drive site execution, coordinate project stakeholders, and ensure activities are completed efficiently while meeting quality, safety, and contractual requirements.</p><p>The successful candidate should have a strong background in structural steel projects and be capable of managing construction activities from the initial planning stage through project completion and final handover.</p><p><b>What You'll Be Responsible For Project Delivery</b></p><ul><li>Drive day-to-day site operations to ensure project activities are completed within approved schedules.</li><li>Coordinate the execution of structural steel works, including columns, beams, trusses, bracing systems, slabs, and supporting structural elements.</li><li>Plan work sequences and monitor progress to ensure timely achievement of project milestones.</li><li>Support the Project Manager in achieving project objectives and maintaining overall project performance.</li></ul><p><b>Engineering Coordination</b></p><ul><li>Review IFC drawings, structural drawings, shop drawings, specifications, and BOQs before commencement of work.</li><li>Coordinate technical requirements between engineering, procurement, fabrication, QA/QC, HSE, and site teams.</li><li>Resolve engineering and construction-related issues that may affect project progress.</li><li>Ensure construction activities are executed according to approved technical documents.</li></ul><p><b>Site Operations</b></p><ul><li>Organize manpower, subcontractors, equipment, and construction resources for smooth project execution.</li><li>Monitor subcontractor performance and ensure work quality meets project standards.</li><li>Conduct routine site coordination meetings to address progress, technical issues, and resource requirements.</li><li>Identify construction risks and recommend practical solutions.</li></ul><p><b>Inspection &amp; Project Documentation</b></p><ul><li>Prepare and coordinate Material Inspection Requests (MIR) and Work Inspection Requests (WIR/WMR).</li><li>Schedule inspections with consultants, clients, and QA/QC representatives.</li><li>Follow up on inspection comments and ensure timely closure of observations.</li><li>Maintain accurate records of project progress, inspections, approvals, and technical documentation.</li></ul><p><b>Quality &amp; Compliance</b></p><ul><li>Ensure construction activities comply with approved drawings, specifications, contractual requirements, and company procedures.</li><li>Coordinate with QA/QC personnel to maintain inspection and documentation standards.</li><li>Work alongside HSE teams to ensure safe execution of all project activities.</li><li>Promote continuous improvement in construction quality and operational efficiency.</li></ul><p><b>Who We're Looking For</b></p><ul><li>Bachelor's Degree in Civil Engineering or another relevant Engineering discipline.</li><li>Minimum <b>4 years of engineering experience in Saudi Arabia</b>.</li><li>Demonstrated experience delivering <b>steel structure fabrication, erection, and installation projects</b>.</li><li>Proven ability to manage structural works involving <b>columns, beams, slabs, trusses, and structural steel assemblies</b> from project planning through execution and final handover.</li><li>Experience working with subcontractors, consultants, inspectors, and multidisciplinary project teams.</li><li>Practical knowledge of MIR, WIR/WMR, inspection procedures, QA/QC documentation, and project reporting.</li><li>Ability to interpret structural drawings, shop drawings, IFC drawings, BOQs, and technical specifications.</li><li>Strong communication, organizational, and leadership skills with the ability to manage multiple project priorities simultaneously.</li></ul><p>Pay: ﷼8,000.00 - ﷼10,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you experience in steel structure projects?</li></ul><p>Work Location: In person</p>

Project Operations Engineer

Virta Health

<div><p>Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren&rsquo;t working&mdash;over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.</p><p>
As our AI Operations Specialist you will be a technical catalyst driving Virta's evolution into an AI Native organization. You will serve as the hands-on subject matter expert partnering on the department-by-department rollout of our selected agentic AI platform with HR, ensuring our teams safely and effectively exploit generative AI to maximize their operational velocity. In this highly cross-functional role as part of the Engineering organization, you will partner closely with HR, business department SMEs, IT, Information Security, and Infrastructure Engineering to audit AI costs, evaluate AI connectivity requests, and operationalize long-term support workflows. If you are exceptionally curious, structurally analytical, and thrive in rapidly shifting environments, this role is your opportunity to define the future of work in digital health.</p><h1 class="jobSectionHeader"><b>
Responsibilities</b></h1><ul><li><p><b>
Drive Adoption of selected agentic AI platform :</b> Serve as the technical SME and primary champion for our rollout, partnering with HR department-by-department to support technical request and access, identify productivity bottlenecks, and implement high-impact AI use cases.</p></li><li><p><b>
Establish AI Financial Observability:</b> Define, monitor, and report on enterprise AI costs by department, creating structured dashboards to ensure optimized allocations and fiscal efficiency across our SaaS toolset.</p></li><li><p><b>
Govern AI Vendor Risk Assessment:</b> Partner with Information Security and legal teams to review, and assess new AI tools and vendors, validating how to implement connectivity</p></li><li><p><b>
Bridge IT, Security &amp; Engineering Infrastructure:</b> Collaborate with internal infrastructure and security platform engineering teams to translate evolving technical AI guardrails into frictionless business enablement policies.</p></li><li><p><b>
Build Repeatable IT Operational Workflows:</b> Architect and document long-term support processes, training modules, and standard operating procedures (SOPs) to transition daily AI ticket triaging, troubleshooting, and license management smoothly to the broader IT support team.</p></li></ul><h1 class="jobSectionHeader"><b>
90 Day Plan</b></h1><p>
Within your first 90 days at Virta, we expect you will do the following:</p><ul><li><p><b>
First 30 days:</b> Deep dive into Virta's agentic AI platform and the deployment strategy. Build strong relationships with key partners in IT, GRC, and Foundations Engineering, and shadow current software evaluation queues.</p></li><li><p><b>
Day 30-60:</b> Partner on first pilots across the first key business departments, identifying specific workflow opportunities. Deliver the first automated dashboard tracking AI token utilization and cost metrics broken down by department.</p></li><li><p><b>
Day 60-90:</b> Formalize the AI vendor risk checklist in partnership with the Security team, deploy self-service AI guides, and document onboarding SOPs so that Tier 1 and Tier 2 IT support staff can autonomously assist users with common generative AI queries.</p></li></ul><h1 class="jobSectionHeader"><b>
Must-Haves</b></h1><ul><li><p>
2+ years of experience in agentic AI, IT operations, and business systems enablement, 4 years technical program management.</p></li><li><p>
Technical skills: Hands-on technical experience deploying, configuring, or supporting generative AI productivity suites (such as Google Gemini, OpenAI/ChatGPT Enterprise, or Microsoft Copilot) across corporate environments. API &amp; Model Orchestration: Hands-on experience integrating with frontier LLMs, multi-agent frameworks, and vector/retrieval systems. Software Engineering: Strong fundamentals in general software development with proficiency in languages like Python and C++.</p></li><li><p>
Systems Integration: Ability to design with Model Context Protocol (MCP) servers and connect AI systems to existing internal legacy databases and web APIs.</p></li><li><p>
Strong analytical and quantitative skills with experience building dashboard telemetry using APIs (e.g., utilizing Sheets, SQL, Looker, or similar BI tools) to gather info across platforms to track API utilization, software licensing, or operational costs.</p></li><li><p>
Exceptional agility and communication skills, with a proven ability to demystify complex technical tools for non-technical users and coordinate across IT, Security, and Engineering.</p></li><li><p>
Successfully designed and implemented repeatable AI-enabled workflows that address team bottlenecks and improve efficiency.</p></li><li><p>
Can-do attitude with never-ending curiosity to learn</p></li></ul><h1 class="jobSectionHeader"><b>
Core Responsibilities</b></h1><ul><li><p>
Tooling &amp; Infrastructure: Build internal AI platforms, custom copilots, prompt libraries, and AI-agent toolkits designed for specific company workflows.</p></li><li><p>
Cross-Functional Enablement: Partner with non-technical teams to identify repetitive work and prototype rapid, AI-powered solutions.</p></li><li><p>
Governance &amp; Standards: Establish the necessary security guardrails, evaluation frameworks, and system guardrails so internal teams can deploy trusted AI safely at scale.</p></li><li><p>
Training &amp; Mentorship: improve AI literacy in partnership with HR and promote AI adoption across the entire enterprise.</p></li></ul><h1 class="jobSectionHeader"><b>
Values-driven culture</b></h1><p>
Virta&rsquo;s company values drive our culture, so you&rsquo;ll do well if:</p><ul><li><p>
You put people first and take care of yourself, your peers, and our patients equally</p></li><li><p>
You have a strong sense of ownership and take initiative while empowering others to do the same</p></li><li><p>
You prioritize positive impact over busy work</p></li><li><p>
You have no ego and understand that everyone has something to bring to the table regardless of experience</p></li><li><p>
You appreciate transparency and promote trust and empowerment through open access of information</p></li><li><p>
You are evidence-based and prioritize data and science over seniority or dogma</p></li><li><p>
You take risks and rapidly iterate</p></li></ul><p></p><p>
Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected!<br>
Join our Talent Community | follow us on Linkedin<br>
Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience. For this role, the compensation range is $136,000 - $176,000. Information about Virta&rsquo;s benefits is on our Careers page at: https://www.virtahealth.com/careers.</p><p><i>
As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.</i></p><p><i>
As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.
</i></p><p><i>Clinical roles:</i><i> We currently </i><b><i>do not hire </i></b><i>in the following states: AK, HI, RI</i></p><p><i>
Corporate roles:</i><i> We currently </i><b><i>do not hire </i></b><i>in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.</i></p><p><i>
Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at </i><i>https://www.ashbyhq.com/resources/terms-ai-features</i></p><p><i>
#LI-remote</i></p><p>
Compensation Range: $136K - $176K</p></div>

AI Operations Engineer

HR Ways

<p>Hiring SysOps Engineer from Karachi | Oniste Opportunty</p><p><b>About client:﻿﻿</b></p><p>A lead financial investment company based in Los Angeles providing regulatory technology software solutions to the financial sector multiple industries.﻿</p><p><b>Role Overview &ndash; SysOps Engineer</b></p><p>We are looking for a reliable and experienced SysOps Engineer to support Finchor's technical operations.</p><p>The purpose of this role is to reduce dependency on one person, create stronger technical backup, and support the business as it moves towards wider operational coverage.</p><p>This is a hands-on role focused on infrastructure, APIs, trading platform integrations, CRM integrations, payment processor integrations, DNS/domain management, frontend/backend connectivity, and email delivery services.</p><p><b>Key Responsibilities:</b></p><ul><li>Maintain the AWS environment, including RDS, S3, Lambda, and IAM policies/user access.</li><li>Build, secure, and maintain backend APIs.</li><li>Ensure reliable connectivity between backend APIs and the frontend application.</li><li>Manage DNS configurations and security settings through Cloudflare.</li><li>Support domain transitions and ongoing domain management.</li><li>Manage custom page redirections on the WordPress website.</li><li>Maintain the integration layer between the frontend and backend APIs.</li><li>Act as the technical point of contact for third-party trading platforms, CRM providers, and payment processors.</li><li>Configure and monitor data flow between external platforms and internal systems.</li><li>Manage and optimise SMTP services through SendGrid for reliable system email delivery.</li><li>Communicate clearly with the Director, internal team members, and external technical providers</li></ul><p><b>Requirements:</b></p><ul><li>Mid to senior-level experience in SysOps, DevOps, infrastructure support, or technical operations.</li><li>Strong experience with AWS, especially RDS, S3, Lambda, and IAM.</li><li>Experience building, securing, and maintaining backend APIs.</li><li>Good understanding of frontend/backend connectivity.</li><li>Experience with Cloudflare, DNS, domain management, and domain transitions.</li><li>Experience with SMTP/email delivery services such as SendGrid.</li><li>Experience with trading platforms, CRM systems, payment processors, or similar third party integrations.</li><li>Excellent English, both written and spoken.</li><li>Strong ownership mindset and ability to work independently.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Good communication skills with internal teams and external providers.</li></ul><p><b>Nice to Have</b></p><ul><li>Experience in FinTech, RegTech, brokerage, trading, or financial services software.</li><li>WordPress technical maintenance experience.</li><li>Previous experience supporting shift-based, extended-hours, or round-the-clock operations.</li></ul><p><b>Other Details:</b></p><p>Working days: Monday to Friday (1 day WFH)<br/>﻿Working Timings: 10:00 to 06:00<br/>﻿Work Mode: Onsite<br/>﻿Location: ﻿Gulshan-E-Iqbal,Kda Scheme,Karachi</p><p><b>About HR Ways:</b></p><p>HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channelhttps://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M﻿ to stay updated or visit www.hrways.co to know more.&quot;</p><p>Pay: Rs29,911.44 - Rs180,416.44 per month</p><p>Work Location: Hybrid remote in Karachi Gulshan-E-Iqbal</p>

Infrastructure Support Engineer

Intelligent Waves

<div>Overview:
<div><div>
Intelligent Waves is seeking a Data Storage Engineer (SME) to partner on a large enterprise IT contract for a Department of War (DoW) organization to support storage operations across multiple geographic locations. The Storage Engineer SME provides senior technical leadership for enterprise storage services within the organization's IT Department. This role architects, implements, and sustains highly available storage platforms supporting mission-critical I3TS workloads across primary, alternate, and regional environments. The engineer drives performance optimization, capacity planning, and resilient backup and recovery strategies to meet recovery objectives, continuity requirements, and operational service levels. This position ensures storage operations align with organizational and federal compliance requirements and coordinates closely with EOC, infrastructure, network, and security teams.</div><div></div><div><p><b><br>
 Location: </b><b>Fort Belvoir</b>, VA<br>
<b>✈️ Travel: </b><b>None</b></p><p><b>
️ Clearance Requirement:</b> <b>TS/SCI</b></p><p><b>
 Compensation Range:</b><b> $100,000-$109,000.00</b></p></div><div>
Intelligent Waves delivers mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network &amp; systems engineering, software development, and cognitive human performance.</div><div></div><p><b><i><br>
ANYTIME. ANYWHERE. ANY DOMAIN.</i></b></p><p>
Since 2006, we have proudly served federal agencies including the Department of Defense. Our ability to operate globally in a wide range of environments, coupled with our deep understanding of customer needs and requirements, enables us to provide cost-effective solutions to support the most complex missions.</p><p><b>
Adherence to all customer site protocols is mandatory for employees.</b></p></div>
Responsibilities:
<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Storage Administration</b></h3><ul><li>
Install, configure, and administer enterprise storage platforms including NetApp, PowerFlex, Quantum, and other vendor solutions</li><li>
Configure and manage volume snapshots and assist customers with point-in-time file restores</li><li>
Schedule and monitor volume replication processes to support disaster recovery operations</li><li>
Build and maintain capacity management dashboards to improve visibility into storage utilization, system health, resilience, and lifecycle planning</li></ul><h3 class="jobSectionHeader"><b>
Backup &amp; Recovery</b></h3><ul><li>
Install, configure, and administer Rubrik server and client software</li><li>
Schedule, monitor, and maintain backup policies and recovery operations</li><li>
Generate backup and storage status reports as required</li><li>
Develop and implement Disaster Recovery (DR) and Continuity of Operations (COOP) plans in accordance with customer requirements</li></ul><h3 class="jobSectionHeader"><b>
File Services &amp; Storage Integration</b></h3><ul><li>
Create, manage, and secure SMB file shares</li><li>
Coordinate with server administrators to create, secure, and mount NFS exports</li></ul><h3 class="jobSectionHeader"><b>
Server Administration</b></h3><ul><li>
Install, configure, maintain, and administer Linux and Windows servers supporting storage operations, including Rubrik, Media, DSM, and Master servers</li></ul><h3 class="jobSectionHeader"><b>
Change &amp; Maintenance Coordination</b></h3><ul><li>
Coordinate with Change Management teams to schedule and deconflict hardware maintenance, firmware upgrades, system updates, and configuration changes</li></ul></div></div></div></div><div>
</div></div></div>
Qualifications:
<div><div><div><div><div><div><div><p><b>
Education, Clearance &amp; Experience</b></p><ul><li>
Active TS/SCI clearance</li><li>
Bachelor&rsquo;s degree with 8&ndash;12 years of relevant experience, or Master&rsquo;s degree with 6&ndash;10 years of relevant experience; additional experience may be considered in lieu of a degree</li><li>
Extensive experience administering enterprise storage platforms, preferably including Dell Storage Center, Dell Compellent, and Data Domain</li></ul><h4 class="jobSectionHeader"><b>
Storage Administration &amp; Engineering</b></h4><ul><li>
Strong SAN administration experience, including LUN provisioning, Fibre Channel zoning, and storage-to-server mapping</li><li>
Experience managing NAS environments, including NFS and SMB file sharing</li><li>
Experience integrating enterprise storage solutions with VMware ESX environments</li><li>
Knowledge of data migration strategies, snapshots, and volume replication technologies</li><li>
Experience managing file and share permissions within Active Directory environments</li><li>
Proficiency in storage monitoring, performance tuning, and capacity management</li><li>
Understanding of cloud storage management and related technologies</li></ul><h4 class="jobSectionHeader"><b>
Backup, Recovery &amp; Systems Administration</b></h4><ul><li>
Extensive experience administering Veritas and Rubrik backup solutions</li><li>
Experience supporting Disaster Recovery (DR) and Continuity of Operations (COOP) storage backup and recovery solutions across data centers and cloud environments</li><li>
Working knowledge of Unix/Linux operating systems</li></ul><h4 class="jobSectionHeader"><b>
Automation &amp; Technical Skills</b></h4><ul><li>
Experience with scripting and automation technologies such as PowerShell</li><li>
Ability to work independently in a 24/7/365 operational environment</li></ul><h4 class="jobSectionHeader"><b>
Certifications</b></h4><ul><li>
Must meet DoD 8570.01 IAT Level II certification requirements (Security+ CE, CCNA Security, GSEC, SSCP, or equivalent) along with an applicable Computing Environment (CE) certification</li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Industry certifications such as NetApp, EMC, or equivalent storage certifications</li><li>
Experience supporting enterprise backup and recovery operations across both on-premises and cloud environments</li></ul></div></div></div></div></div></div></div></div><div></div>

Data Storage Engineer (SME)

University of Chicago

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 OPS ITS - Artificial Intelligence and Automation
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   About The Department
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 IT Services (ITS) collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications that support the mission of the University. ITS supports and enables faculty research and teaching with the effective use of technology, simplifies the technology experience for all users, identifies, manages, and mitigates technology risks for the University.
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  <strong>
   Job Summary
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 </strong>
 The AI Platform Engineer provides the operational support of the University of Chicago&rsquo;s enterprise AI services. This position is responsible for the administration, governance support, compliance monitoring, adoption enablement, and workflow development for institutional AI platforms, beginning with Claude Enterprise.
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 This is a hands-on individual contributor role that combines enterprise platform operations with policy support and campus enablement. The position works across organizational boundaries, coordinating with the CISO&rsquo;s office, the Chief Privacy Officer, General Counsel, and academic units to ensure AI services are secure, governed, and delivering institutional value. The role is designed to scale with Claude adoption and the University&rsquo;s AI portfolio. As new AI tools and capabilities emerge, this position supports the institutional intake process for evaluation, governance alignment, and operational integration.
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  <strong>
   Responsibilities
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   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Administers Claude Enterprise: SCIM provisioning lifecycle (onboarding, offboarding, role changes), connector management, feature flag decisions, admin console configuration, and SSO/IdP maintenance.
  </li>
  <li>
   Integrates and operates the Compliance API and audit log exports, including connection to the institutional SIEM where applicable.
  </li>
  <li>
   Monitors platform health, tracks Anthropic&rsquo;s status page and changelog, and evaluates new features and connectors for governance implications before campus enablement.
  </li>
  <li>
   Serves as the Tier 2/3 escalation point for AI platform issues beyond the help desk&rsquo;s scope.
  </li>
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   Supports the operational relationship with Anthropic&rsquo;s Technical Account Manager, including quarterly reviews, feature requests, and incident escalation.
  </li>
  <li>
   Produces monthly adoption reporting (MAU, connector usage, training completion, support volume) and maintains dashboards for leadership.
  </li>
  <li>
   Supports the faculty governance groups to provide input from the implementation effort and operations, such as prepare meeting materials, track written-response obligations, and process policy recommendations.
  </li>
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   Supports the institutional intake process for Claude and other AI tool requests (should we buy X?), working with IT Risk to review proposed tools against the governance framework.
  </li>
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   Maintains the shadow AI spend dashboard and tracks whether the consolidation thesis is delivering projected outcomes.
  </li>
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   Coordinates with the CISO and Chief Privacy Officer on compliance questions triggered by new AI features, regulatory changes, or platform incidents.
  </li>
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   Monitors peer institution AI governance developments, state and federal AI legislation, and regulatory guidance relevant to higher education, including FERPA, HIPAA, GLBA,and export controls.
  </li>
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   Works with the leaders of the training and enablement programs to develop, review and refresh content.
  </li>
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   Facilitates office hours (faculty and staff sessions) with other support personnel and coordinates Anthropic TAM participation in regular sessions.
  </li>
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   Works with University Communications to curate and grow the institutional use case library with department-specific examples, prompt templates, and before/after comparisons.
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   Supports the champions network lifecycle through recruitment, engagement, feedback collection, and cohort rotation.
  </li>
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   Produces new-feature rollout communications when Anthropic releases capabilities that change product features or user workflows.
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   Builds AI-enabled workflows and integrations for campus units using Claude Projects, MCP connectors, and API integrations to solve real operational problems.
  </li>
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   Prototypes and evaluates emerging capabilities (agentic workflows, Claude Code, new connector surfaces) for institutional applicability.
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   Partners with departmental stakeholders to identify high-value automation opportunities, and translates them into working solutions.
  </li>
  <li>
   Documents workflow patterns and references architectures for campus reuse.
  </li>
  <li>
   Collaborates with device management teams to effectively manage Claude application deployment and management for campus users.
  </li>
  <li>
   Investigates, analyzes and resolves day-to-day technical problems using standard procedures.
  </li>
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   Works with stakeholders to gather and analyze requirements for developmental programs. Receives a moderate level of guidance to design applications to meet University and business requirements.
  </li>
  <li>
   Performs other related work as needed.
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   <br/>
  </li>
 </ul>
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  <strong>
   Education:
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   <br/>
  </strong>
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 <strong>
  Minimum Qualifications
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  <br/>
 </strong>
 Minimum requirements include a college or university degree in related field.
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  <strong>
   Work Experience:
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  </strong>
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 Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
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   Certifications:
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  </strong>
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  Preferred Qualifications
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 </strong>
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  <strong>
   Education:
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  </strong>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in information technology, computer science, information science, public policy, or a related field.
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   <br/>
  </li>
 </ul>
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  <strong>
   Experience:
   <br/>
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  </strong>
 </strong>
 <ul>
  <li>
   2&ndash;5 years of professional experience in IT operations, platform management, IT governance, or a comparable role that combined technical and policy work.
  </li>
  <li>
   Background drafting or contributing to policy documents, guidance materials, or governance frameworks in a professional setting.
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   Background in higher education IT, academic administration, or a similarly decentralized institutional environment.
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  </li>
 </ul>
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  <strong>
   Technical Skills Or Knowledge:
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  </strong>
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 <ul>
  <li>
   Demonstrated ability to learn enterprise SaaS administration (SSO, SCIM, API integrations, admin consoles) through structured onboarding. Direct prior experience is not required; technical aptitude and a track record of learning complex systems quickly.
  </li>
  <li>
   Familiarity with data governance and compliance frameworks relevant to higher education, including FERPA, HIPAA, GLBA, and export controls.
  </li>
  <li>
   Proficient in enterprise AI platforms, such as Claude, ChatGPT Enterprise, Microsoft Copilot, or comparable, as an administrator or power user.
  </li>
  <li>
   Proficient in identity and access management systems, for example Shibboleth, Entra ID, Okta, or comparable platforms.
  </li>
  <li>
   Familiarity with API integration, scripting, or workflow automation tools.
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   <br/>
  </li>
 </ul>
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  <strong>
   Preferred Competencies
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  </strong>
 </strong>
 <ul>
  <li>
   Strong written communication skills to produce clear guidance documents, meeting materials, and status reports for both technical and non-technical audiences.
  </li>
  <li>
   Work across organizational boundaries in a decentralized environment, coordinating with stakeholders who do not report to you.
  </li>
  <li>
   Comfortable operating with a moderate level of guidance and direction, with the judgment to escalate complex issues to senior staff as needed.
  </li>
  <li>
   Work with governance committees, advisory boards, or cross-functional working groups.
  </li>
  <li>
   The AI landscape is changing rapidly. This role requires a disposition toward continuous learning and comfort with ambiguity. The platforms, policies, and best practices this person manages will change materially year over year.
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  </li>
 </ul>
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  Working Conditions
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 <ul>
  <li>
   Hybrid, onsite and remote work as determined by business needs.
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   This position reports to the Office of Chief Technology Officer. The CTO provides escalation authority for cross-institutional coordination, such as CISO, General Counsel, Privacy Officer, and academic units.
  </li>
  <li>
   The role is structured with an intensive onboarding period during the initial platform deployment, approximately nine months, during which the engineer will shadow existing IAM and enterprise systems staff to learn platform-specific administration. The workload composition shifts from deployment-heavy to operations-and-development as the platform matures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Application Documents
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 </strong>
 <ul>
  <li>
   Resume/CV (required)
  </li>
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   Cover Letter (required)
  </li>
  <li>
   References Contact Information (3)(required)
   <br/>
   <br/>
  </li>
 </ul>
 The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
 <br/>
 <br/>
 When applying, the document(s)
 <strong>
  MUST
 </strong>
 be uploaded via the
 <strong>
  My Experience
 </strong>
 page, in the section titled
 <strong>
  Application Documents
 </strong>
 of the application.
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  Job Family
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 </strong>
 Information Technology
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  Role Impact
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 </strong>
 Individual Contributor
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  Scheduled
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  Weekly Hours
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 </strong>
 37.5
 <br/>
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 <strong>
  <strong>
   Drug Test Required
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   <br/>
  </strong>
 </strong>
 No
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 <strong>
  <strong>
   Health Screen Required
   <br/>
   <br/>
  </strong>
 </strong>
 No
 <br/>
 <br/>
 <strong>
  <strong>
   Motor Vehicle Record Inquiry Required
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   <br/>
  </strong>
 </strong>
 No
 <br/>
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 <strong>
  Pay Rate Type
  <br/>
  <br/>
 </strong>
 Salary
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 <strong>
  FLSA Status
  <br/>
  <br/>
 </strong>
 Exempt
 <br/>
 <br/>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 $120,000.00 - $135,000.00
 <br/>
 <br/>
 The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.
 <br/>
 <br/>
 <strong>
  <strong>
   Benefits Eligible
   <br/>
   <br/>
  </strong>
 </strong>
 Yes
 <br/>
 <br/>
 The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
 <br/>
 <br/>
 <strong>
  Posting Statement
  <br/>
  <br/>
 </strong>
 The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
 <br/>
 <br/>
 Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
 <br/>
 <br/>
 All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
 <br/>
 <br/>
 The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
</div>


AI Platform Engineer

Black Duck Software

<div><div><p>Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.</p></div><br>
<div></div>
<div>
<div>Sr DevOps Engineer, Cloud Operations
<br>
<br>
Sr. DevOps Engineer will be a key player on the Cloud Operations team responsible for all SaaS and Hosted services across the company's product portfolio. They will proactively work with Engineering, Product, IT, and other functional departments to design, implement, and operate our global customer-facing infrastructure on Google Cloud Platform (GCP). The ideal candidate brings strong hands-on GCP infrastructure and networking expertise, is a self-starter who thrives in a fast-paced environment, excels at problem solving, actively leverages AI and LLM tools to accelerate their work, and is committed to delivering seamless, highly available service experiences to enterprise customers worldwide.<br>
<br>
Responsibilities:<br>
<ul><li>Design, build, and maintain resilient, secure, and highly available infrastructure for all SaaS and Hosted services on GCP to meet established SLAs</li><li>Design and manage secure, scalable GCP network architecture &mdash; including VPC design, VPC peering, shared VPC, Cloud Interconnect/VPN, Cloud NAT, firewall rules, and DNS</li><li>Automate deployment pipelines, monitoring, alerting, and incident response using modern CI/CD and GitOps practices</li><li>Monitor site stability and performance using GCP-native observability tooling (Cloud Monitoring, Cloud Logging, Error Reporting) and troubleshoot issues across the stack</li><li>Scale infrastructure to meet rapidly increasing demand using GCP autoscaling, load balancing, and cost-optimization best practices</li><li>Own end-to-end operational responsibility for all customer-facing SaaS and Hosted environments, including availability, performance, and change management</li><li>Manage cross-functional requirements working with Engineering, Product, Services, and other departments</li><li>Collaborate with developers to bring new features and services into production via containerized, Kubernetes-native deployment patterns</li><li>Develop and improve operational practices, runbooks, and procedures &mdash; using AI and LLM tools to accelerate automation, generate scripts, diagnose incidents, and improve documentation quality</li><li>Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.</li></ul>
<br>
Background &amp; Experience:<br>
<ul><li>5+ years' experience in 24x7 production operations supporting a highly available SaaS or cloud service environment</li><li>Strong, hands-on experience with Google Cloud Platform (GCP) &mdash; including GKE, Cloud Run, Cloud Storage, VPC networking, IAM, and GCP-native monitoring and logging services</li><li>Strong, hands-on GCP infrastructure and networking experience &mdash; including VPC architecture, Cloud Interconnect/VPN, load balancing (GLB, ILB), Cloud DNS, firewall policies, and multi-region network design</li><li>Experience with containerization and image management using Docker; familiarity with container security best practices</li><li>CI/CD pipeline experience (Jenkins, GitHub Actions, ArgoCD, or equivalent); GitOps workflow experience a strong plus</li><li>Experience with Java applications and related J2EE technology stack</li><li>Proficiency in scripting languages (Python, Bash, or Go preferred); experience with infrastructure-as-code tools (Terraform, or equivalent)</li><li>Comfortable using AI and LLM tools (e.g., GitHub Copilot, ChatGPT, Claude, or similar) as everyday productivity aids &mdash; for scripting, troubleshooting, documentation, and on-call investigation</li><li>Strong understanding of networking concepts (DNS, TLS, load balancing, service mesh) and troubleshooting techniques</li><li>Strong interpersonal and teaming skills &mdash; ability to set and enforce process and influence engineers who are not direct reports.</li></ul>
<br>
Education:<br>
<ul><li>Bachelor's degree in Computer Science or other technical discipline, or equivalent experience</li></ul></div>
</div><div><p><i>
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.</i></p></div></div>

Senior Engineer, DevOps

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