operations engineer

Ericsson-Worldwide

<div><div><div><div><h2 class="jobSectionHeader">Join our Team</h2>
</div><div>About this opportunity:
We at Ericsson are excited to present this opportunity for an Automated Operations Engineer. This role is critical to our operations, filled with responsibilities that aim to ensure our customers continuously enjoy services performing at utmost efficiency.
What you will do:<ul><li>Monitor 1st Level Services closely and manage any emerging events.</li><li>Monitor Resource and Service Performance actively.</li><li>Assess Customer Complaint Trends and manage 1st Level Incidents.</li><li>Efficiently escalate and manage security incidents.</li><li>Track the progress of incident resolution and employ functional escalation methods where necessary.</li><li>Initiate proactive Problem Management.</li><li>Provide corrective maintenance and execute support for Field Maintenance.</li><li>Ensure Remote Site Access Control and manage a one-off Logical Access Control.</li><li>Execute legal requests at the 1st Level.</li><li>Trace Emergency Calls and manage Right of Way Handling.</li><li>Conduct proactive 1st Level Assurance Support activities.</li><li>Monitor customer experiences and performance assessments based on specific use cases.</li></ul>
The skills you bring:
- Ericsson Operations Engine - Mode Of Operations.<ul><li>Test Automation Management Tools.</li><li>Test Execution Engine.</li><li>Dealing With Enquiries.</li><li>MS TOP.</li><li>Document Control.</li><li>Software Performance Testing.</li><li>Ericsson RAN Management.</li><li>Ericsson VAS Management.</li><li>Customer Complaint Resolution.</li><li>Client Services.</li><li>ITIL.</li><li>Call Centers.</li><li>Ericsson Packet Core Management.</li></ul></div></div></div></div>

Automated Operations Engineer

Cotiviti

<div>Overview:

The Senior Operations Engineer works primarily with enterprise customers of Edifecs Smart Trading products, proactively assisting them with post-sales installation, configuration, upgrade, troubleshooting and day-to-day operational management. Responsibilities include taking a proactive leadership role working with the Engineering team and Customers to triage and resolve highly complex, technical, and application-related issues that impact product performance in customer-specific environments, or issues that directly hamper a broader customer adoption of Edifecs ST product. In addition to working with customers, the Operations Engineer will routinely partner with our Development, Sustaining Engineering, and Sales Engineering organizations to resolve support issues, document bugs, provide UAT on product builds, and ensure that new and newly upgraded server installations are successful. The ideal candidate will have extensive knowledge and hands-on experience with Docker and Kubernetes, along with a strong background in research &amp; and implementation. This role will involve working closely with our IT SaaS team to design, implement, and maintain containerized environments and orchestration systems to support our organization's infrastructure and applications.
Responsibilities:
<ul><li>Manage end-to-end operations for Edifecs hosted or customer-hosted Smart Trading application instances including deploying upgrades, making configuration changes, managing day-to-day submission operations, building custom tools and utilities, creating Adhoc reports/queries.</li><li>
Provide technical support to enterprise clients related to technical and operational aspects of the products.</li><li>
Partner with IT SaaS team to Design, deploy and manage Docker containers and Kubernetes clusters in both development and production environments and integrate with Edifecs Products.</li><li>
Partner with the Product and engineering team to get the EKS-compatible builds.
</li><li>Collaborate with software developers and system administrators to optimize application performance and scalability using containerization and orchestration technologies.</li><li>
Develop and maintain CI/CD pipelines for automated testing, deployment, and monitoring of containerized applications.</li><li>
Troubleshoot and resolve issues related to containerized environments, Kubernetes clusters, and related infrastructure components.</li><li>
Partner with Product Support Engineers and development teams as necessary to troubleshoot issues and implement resolutions.</li><li>
Analyze application and database performance, identify bottlenecks, and provide a fix/ report to the development team for a fix.</li><li>
Provide workarounds or temporary fixes to the client to avoid processing disruption.</li><li>
Create and provide ad hoc reports based on need to support the client operations.</li><li>
Proactive management of submission cycles, and reactive management of customer-reported cases/issues.</li><li>
Plan and execute File submissions workflow including schedule management, batch management, file monitoring, and potential automation implementation.</li><li>
Deliver a consistent, responsive, and satisfying customer experience with each contact.</li><li>
Collect all necessary problem details from customers to be able to effectively see the problem to resolution.</li><li>
Successfully reproduce customer issues in a controlled test environment.</li><li>
Follow standard operational procedures for case management.</li><li>
Continuously improve troubleshooting skills, product expertise, and knowledge on related technical topics.</li><li>
Update knowledge base / create reusable documents, originating from patterns observed during customer issue troubleshooting.</li></ul>
Qualifications:
<ul><li>BS in Computer Science or other technology-related program or equivalent experience in implementing, and operating Java stack-based enterprise applications.</li><li>
Up to 4 years of applicable experience in supporting commercial off-the-shelf enterprise products.</li><li>
Understanding of the following underlying technologies used by Edifecs solutions: Java, JMS, SQL Server/ Oracle, Web/Application Servers like Apache Tomcat/ IBM WAS.</li><li>
Experience with at least one integration or ESB software such as Edifecs XEngine Server, TIBCO EMS, IBM WebSphere suite, Web methods, MuleSoft, Intersystem Ensemble.</li><li>
Proven expertise in Docker containerization and Kubernetes orchestration.</li><li>
Experience with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.</li><li>
Prior demonstrable experience in deploying and supporting high transaction volume applications on AWS.</li><li>
Good understanding of SOAP and REST-based web services.</li><li>
Prior experience troubleshooting performance problems that may have many underlying causes such as Disk, Database, Network, Messaging, and other platform / 3rd party solutions.</li><li>
Prior experience in troubleshooting problems in Java-based applications using open-source tools / JDK tools such as jstack, visualvm, console, jmap, and similar tools to identify memory issues, deadlocks, and application performance.</li><li>
Ability to guide customers remotely through complex, multi-server deployments and upgrades for enterprise products.</li><li>
Familiarity with at least one non-Windows operating system (such as Linux, HPUX, AIX).</li><li>
Familiarity with EDI Standards such as X12, EDIFACT, HL7, NCPDP and knowledge of HIPAA transactions is a plus.</li><li>
Prior Scripting and Programming Experience for solving business problems preferred.</li><li>
Knowledge of various network and internet technologies and communication protocols: TCP/IP, sFTP, HTTP, AS2, etc. highly desired.</li><li>
Effective communication and collaboration skills.</li><li>
Certifications such as Certified Kubernetes Administrator (CKA) or Docker Certified Associate (DCA) are a plus.</li></ul></div>

Senior Operations Engineer

Wells Fargo

<div>About this role: 
 
Wells Fargo is seeking a Systems Operations Engineer. 
 
In this role, you will:<ul><li>
Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services</li><li>
Identify opportunity for process improvements within technical support strategies and plans</li><li>
Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables</li><li>
Present recommendations for resolving complex technical queries</li><li>
Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards</li><li>
Work as an internal consultant regarding use of tools and processes</li><li>
Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers</li></ul>
Required Qualifications:<ul><li>
2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul>
Desired Qualifications:<ul><li>
Monitoring and Observability Engineer<ul><li>
Experience: 
2+ years of hands-on experience in monitoring and observability tools across enterprise-scale environments.</li><li>
Monitoring Tools Expertise: 
Proven experience in implementing, configuring, and maintaining the following tools:<ul><li>
AppDynamics</li><li>
ThousandEyes</li><li>
Splunk</li><li>
Grafana</li><li>
Prometheus</li><li>
Elastic Stack (ELK)</li></ul></li><li>
Scripting and Automation:<ul><li>
Strong scripting skills in Python or Shell for automation, data parsing, and custom integrations.</li><li>
Experience developing monitoring scripts, alerting logic, and automation workflows.</li></ul></li><li>
Database and Querying Skills:<ul><li>
Solid understanding of SQL with the ability to write complex queries for data analysis and reporting.</li></ul></li><li>
Soft Skills:<ul><li>
Strong analytical and problem-solving abilities.</li><li>
Excellent communication and collaboration skills.</li><li>
Ability to work independently and in cross-functional teams.</li></ul></li></ul></li></ul>
Job Expectations:<ul><li>
As a Monitoring and Observability Engineer, you will be expected to:</li><li>
Collaborate with Vertical Application Support Teams:<ul><li>
Partner with application owners and support teams to understand system architecture, performance baselines, and critical business transactions.</li><li>
Act as a bridge between infrastructure monitoring and application-level observability.</li></ul></li><li>
Enhance Observability Frameworks:<ul><li>
Design and implement end-to-end observability solutions tailored to specific application needs.</li><li>
Ensure comprehensive coverage across metrics, logs, traces, and synthetic monitoring.</li></ul></li><li>
Tool Integration and Optimization:<ul><li>
Integrate observability tools (e.g., AppDynamics, ThousandEyes, Splunk, Grafana, Prometheus, Elastic) into application environments.</li><li>
Optimize dashboards, alerts, and reports to provide actionable insights.</li></ul></li><li>
Automation and Scripting:<ul><li>
Develop automation scripts using Python or Shell to streamline monitoring setup, data collection, and alerting mechanisms.</li><li>
Maintain reusable scripts and templates for rapid deployment across environments.</li></ul></li><li>
SQL and Data Analysis:<ul><li>
Use SQL to extract, analyze, and correlate data from monitoring platforms and application databases.</li><li>
Support root cause analysis and performance tuning through data-driven insights.</li></ul></li><li>
Incident Response and Continuous Improvement:<ul><li>
Participate in incident triage and post-mortem analysis to identify observability gaps.</li><li>
Continuously refine monitoring strategies based on feedback and evolving application landscapes.</li></ul></li><li>
Documentation and Knowledge Sharing:<ul><li>
Maintain clear documentation of observability configurations, standards, and best practices.</li><li>
Conduct knowledge-sharing sessions with support teams to promote observability maturity.</li></ul></li></ul>
Shift : 6:30AM to 3:30PM IST and 1:30PM to 10:30PM IST. No night shifts<ul><li>
Experience with cloud-native monitoring tools like AWS CloudWatch, Azure Monitor, or Google Cloud Operations Suite.</li><li>
Familiarity with GenAI-powered observability features in platforms like Splunk AI Assistant or Dynatrace Davis AI for automated insights and RCA.</li><li>
Knowledge of OpenTelemetry for distributed tracing and integration with cloud-native environments.</li><li>
Ability to use GenAI for incident summarization and documentation, improving post-mortem analysis and knowledge sharing.</li><li>
Exposure to Kubernetes observability using Prometheus, Grafana, and service mesh tools like Istio.</li><li>
Basic understanding of ML-based anomaly detection and time-series forecasting for predictive monitoring.</li></ul>
Posting End Date:
 
7 Sep 2025 
*Job posting may come down early due to volume of applicants.
 
 
We Value Equal Opportunity 
 
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. 
 
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. 
 
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. 
 
Applicants with Disabilities 
 
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . 
 
Drug and Alcohol Policy 
 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. 
 
Wells Fargo Recruitment and Hiring Requirements: 
 
a. Third-Party recordings are prohibited unless authorized by Wells Fargo. 
 
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Systems Operations Engineer

Accenture

Project Role : Cloud Operations Engineer 
Project Role Description : Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.
 
Must have skills : Google Cloud Platform Administration 
Good to have skills : Microsoft Windows Server Administration, Shell Scripting 
Minimum 5 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As a Cloud Operations Engineer, you will engage in the deployment, configuration, and management of cloud infrastructure environments and applications. Your typical day will involve cross-technology administration, including operating systems, databases, and virtual networks. You will also focus on scripting and monitoring automation execution, ensuring that incidents are managed effectively with a strong emphasis on service restoration. Additionally, you will oversee the rollout of patches and manage the release management schedule and implementation, contributing to the overall efficiency and reliability of cloud operations. Roles &amp; Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and knowledge sharing sessions to enhance team capabilities. - Monitor and analyze system performance metrics to identify areas for improvement. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Google Cloud Platform Administration. - Good To Have Skills: Experience with Microsoft Windows Server Administration, Shell Scripting. - Strong understanding of cloud infrastructure management and deployment strategies. - Experience with incident management and service restoration processes. - Familiarity with automation tools and scripting languages to enhance operational efficiency. Additional Information: - The candidate should have minimum 5 years of experience in Google Cloud Platform Administration. - This position is based in Kolkata. - A 15 years full time education is required.
 
15 years full time education

Cloud Operations Engineer

Skill Quotient Technologies Inc

Role : Security Operations EngineerLocation : Dubai, UAEPayroll : Skill QuotientExperience : 3+ yearsDuration: 1 year extendable contractJob Description:Required Skills &amp; Experience&#9989; Monitor and respond to SIEM, EDR, and proxy alerts.&#9989; Tune SIEM queries, dashboards, and workflows.&#9989; Handle triage, RCA, and containment tasks.&#9989; Perform threat hunting and endpoint checks.&#9989; Automate using Python or PowerShell scripts.&#9989; Maintain IR playbooks and improve SOC maturity.&#9989; Monitor alerts, logs, and dashboards daily.&#9989; Support patching, hardening, and vulnerability fixes.Job Type: Full-timePay: AED5,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>Curren Salary?</li><li>Notice Period?</li></ul>Experience:<ul><li>SIEM: 2 years (Preferred)</li><li>Cybersecurity: 3 years (Preferred)</li></ul>

Security Operations Engineer

Egis

<div>
 
 Job Description
 
 
 
 We are seeking a skilled Railway Operations Engineer with 4-5 years of experience to join the our railway
 
 design
 
 team. The successful candidate will specialize in railway operations simulation, timetable development, and network assessment, utilizing advanced tools such as RailSys and OpenTrack.
 
 
 This role involves optimizing rail operations, ensuring efficient timetables, and conducting network performance analyses to support high-speed, metro, passenger and freight railway projects.
 
 
 The role involves delivery of Feasibility Studies, Concept Design and Client Facing.
 
 
 <ul>
 <li>
 Develop and simulate railway operations using RailSys and OpenTrack to model train movements, capacity, and performance.
 </li>
 <li>
 Create and optimize timetables for passenger and freight services, ensuring a minimum 95% adherence to scheduled operations.
 </li>
 <li>
 Conduct network assessments to evaluate infrastructure capacity, identifying bottlenecks and proposing solutions with a detailed report.
 </li>
 <li>
 Collaborate with stakeholders to integrate simulation results into operational planning, ensuring compliance with safety and efficiency standards.
 </li>
 <li>
 Analyze traction power and gradient impacts on freight operations, providing simulation-based recommendations.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Transportation Engineering, or a related field.
 </li>
 <li>
 4-5 years of experience in railway operations, with proven expertise in simulation tools (RailSys, OpenTrack) and timetable development.
 </li>
 <li>
 Strong knowledge of railway network assessment, including capacity planning and performance optimization.
 </li>
 <li>
 Familiarity with high-speed, metro and freight railway operations.
 </li>
 <li>
 Excellent analytical skills and ability to produce detailed, actionable reports under tight deadlines.
 
 
 
 </li>
 </ul>
 Effective communication and teamwork skills to coordinate with interdisciplinary teams.
 
 
 
 Additional Information
 
 
 
 Experience on
 
 design rail projects
 
 (metro, high-speed, or freight rail).
</div>

Railway Operations Engineer

Egis Group

<div>Job Description 
We are seeking a skilled Railway Operations Engineer with 4-5 years of experience to join the our railway design team. The successful candidate will specialize in railway operations simulation, timetable development, and network assessment, utilizing advanced tools such as RailSys and OpenTrack.
This role involves optimizing rail operations, ensuring efficient timetables, and conducting network performance analyses to support high-speed, metro, passenger and freight railway projects.
The role involves delivery of Feasibility Studies, Concept Design and Client Facing.<ul><li>
Develop and simulate railway operations using RailSys and OpenTrack to model train movements, capacity, and performance.</li><li>
Create and optimize timetables for passenger and freight services, ensuring a minimum 95% adherence to scheduled operations.</li><li>
Conduct network assessments to evaluate infrastructure capacity, identifying bottlenecks and proposing solutions with a detailed report.</li><li>
Collaborate with stakeholders to integrate simulation results into operational planning, ensuring compliance with safety and efficiency standards.</li><li>
Analyze traction power and gradient impacts on freight operations, providing simulation-based recommendations.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Civil Engineering, Transportation Engineering, or a related field.</li><li>
4-5 years of experience in railway operations, with proven expertise in simulation tools (RailSys, OpenTrack) and timetable development.</li><li>
Strong knowledge of railway network assessment, including capacity planning and performance optimization.</li><li>
Familiarity with high-speed, metro and freight railway operations.</li><li>
Excellent analytical skills and ability to produce detailed, actionable reports under tight deadlines.</li></ul>
Effective communication and teamwork skills to coordinate with interdisciplinary teams. 
Additional Information 
Experience on design rail projects (metro, high-speed, or freight rail).</div>

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