operations experience manager

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

Toppers Pizza

<div>If you're someone who loves developing their team, is fanatical for taking care of customers and managing the daily operations of a restaurant and can maintain a sense of humor no matter what level of chaos is going on around you, talk to us about our Assistant Manager opportunities. 


The Assistant Manager position is for someone looking to train to become a store General Manager in the future. The Assistant Manager will work through the four levels of our Management-in-Training (MIT) program and earn a pay raise once each level is completed. This position promotes the Topper Pizza Mission and Core Values and assists in setting the standard for the restaurant through leadership by example. 


Responsibilities
<ul><li>
Manages the day-to-day operations of the restaurant in coordination with the General Manager, ensuring guest satisfaction.
</li><li>Develops, directs, and supervises hourly Team Members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.
</li><li>Uses the Crown Academy (LMS) and included resources to elevate the training and development of yourself and your team.</li><li>
Utilization of our in-house POS to record sales and other operations, control costs, and monitor the performance of the store. Our in-house POS comes with outstanding support from IT and other internal departments.</li><li>
Knows, enforces, and educates Team Members on appropriate personnel policies, labor laws, and security and safety procedures.</li></ul> 


Minimum Qualifications
<ul><li>
Successfully pass a background check</li><li>
Ability to work varied hours/days to oversee store operations at least 40 hours per week.
</li><li>Experience working as an Assistant Manager in a similar environment.</li></ul> 


Benefits
<ul><li>
Competitive base pay
</li><li>Flexible Scheduling</li><li>
Bonus potential once certified</li><li>
Paid Vacation and Family Health Days</li><li>
Up to 90% Company Paid Medical Insurance</li><li>
401(k) Plan with up to a 4% Company Match</li><li>
Payroll Advance on earned income up to $500 per pay period</li><li>
Holiday Pay on certain holidays that we are open</li><li>
Training &amp; Development Opportunities</li><li>
Meal Discounts (70% While Working!)</li><li>
Free Uniforms</li><li>
FUN Atmosphere</li><li>
Flexible Spending Accounts (Dependent Care &amp; Health)</li><li>
Health Savings Account</li><li>
Voluntary Group Dental, Vision, and Life Insurance</li><li>
Voluntary Hospital Indemnity, Accident, and Critical Illness Insurance
</li><li>Voluntary Group Pet Insurance</li></ul> 


For you to be successful at Toppers Pizza, as an Assistant Manager, you must be willing to come to work and exhibit &ldquo;The Toppers Way&rdquo;. 


This means that You:
Live With Integrity<ul><li>- say what you mean, and do what you say, especially when nobody's watching!</li>
Have Fun<li>- yes, it is work but enjoy it!</li>
Always project a positive image &amp; energy<li>- smile, in-person and on the phone.</li><li>
Are noticeably friendly &amp; give each customer individual attention.</li>
Want to be a part of building something special <li>- we are building a special company!</li>
Bring It...With Passion<li>- come to work ready to rock and make it happen.</li>
Kill it at the details <li>-anticipate needs and react when noticing any dissatisfaction.</li>
Can tell it like it is with tact <li>- honesty with a positive spin.</li>
Are self-disciplined with a strong drive to succeed <li>- you need little direction before you take the reins with a can-do attitude.</li></ul> 


 If you're passionate about the customer experience and are a like-minded person that fits with our core values, we want you!</div>

Assistant Manager

The Library Restaurant & Pub

Kitchen Manager &ndash; Full TimeThe Library Restaurant &amp; Pub | Indianapolis, INAbout Us The Library Restaurant &amp; Pub is a locally owned, upscale-casual restaurant on the southwest side of Indianapolis. We&rsquo;re known for our scratch-made menu, warm hospitality, and inviting atmosphere that blends fine food, art, and character. For years, we&rsquo;ve been a local favorite for guests seeking an exceptional dining experience with genuine personality.Our team is passionate, professional, and dedicated to excellence. As we continue to grow, we&rsquo;re looking for a hands-on Kitchen Manager to help lead our kitchen and uphold the high standards our guests expect.Position Summary As Kitchen Manager, you&rsquo;ll oversee daily back-of-house operations in our scratch kitchen&mdash;ensuring every dish meets our standards for quality, consistency, and presentation. You&rsquo;ll lead, train, and motivate a talented culinary team while maintaining an organized, efficient, and cost-effective kitchen environment.Reporting to the Head Chef, you&rsquo;ll work closely with leadership to maintain seamless operations, top-tier food quality, and an outstanding guest experience.Key Responsibilities<ul><li>Oversee all kitchen operations including prep, cooking, and plating</li><li>Ensure all food is prepared to recipe and presentation standards</li><li>Maintain strict food safety, sanitation, and cleanliness protocols</li><li>Monitor and control food costs, inventory, and waste</li><li>Hire, train, schedule, and develop back-of-house staff</li><li>Create a positive, team-oriented, and high-energy kitchen culture</li><li>Conduct inventory counts and manage supply orders</li><li>Oversee maintenance and upkeep of kitchen equipment</li><li>Collaborate on menu development and seasonal updates</li><li>Complete required reports and maintain accurate records</li></ul>Qualifications<ul><li>2+ years of kitchen management experience in a full-service, high-volume restaurant</li><li>Strong leadership, communication, and organizational skills</li><li>Proven ability to train, motivate, and inspire a team</li><li>Solid understanding of food safety, cost control, and kitchen operations</li><li>Basic computer proficiency and familiarity with restaurant systems</li><li>Culinary degree or formal training preferred but not required</li><li>Positive attitude, strong work ethic, and passion for great food</li></ul>What We Offer<ul><li>Competitive salary</li><li>Supportive leadership and professional work environment</li><li>Employee dining discounts</li></ul>Schedule: Full-time, average 50 hours per week Location: 2610 S Lynhurst Dr, Indianapolis, IN 46241If you&rsquo;re an experienced kitchen leader who thrives in a fast-paced, team-driven environment and takes pride in delivering consistently excellent food, we&rsquo;d love to meet you. Apply today and become part of The Library&rsquo;s story.Job Type: Full-timePay: From $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Kitchen Manager

Lakeshore Recycling Systems

<div>The Roll-Off Driver is responsible for servicing customer accounts dispatched to him/her throughout the day. The driver will collect and haul waste or recycling materials to a disposal site or recycling plant as directed by dispatch.
Reports To
Operations Supervisor 
<ul><li>
Provide, replace and remove roll-off containers and compactors for customers and dump materials at a disposal site or recycling center.</li><li>
Complete work assignments in a safe and efficient manner to avoid damage and accidents whenever possible.</li><li>
Operates vehicle in accordance with Lakeshore Waste Services safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal laws.</li><li>
Performs pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report)</li><li>
Immediately reports all unsafe situations or service-related issues to Route Manager or Dispatch</li><li>
Attends and participates in all scheduled training programs, briefings, and meetings as required by LRS or directed by the Route Manager.</li><li>
Works closely with Route Manager to improve route efficiencies and identify best practices.</li><li>
Notifies Route Manager of any incidents, accidents, injures, or property damage.</li><li>
Notifies Route Manager or Dispatch of service interruptions, including blocked containers, closed lots, streets, alleyways or potential safety hazards.</li><li>
Communicates customer requests to Dispatch or Route Manager</li><li>
Maintain and update driver log sheets throughout the day.</li><li>
Communicate professionally with customers.</li><li>
Keep commercial vehicle clean and free of trash/debris.</li><li>
Follows route assignments as directed and completes end of day documentation and check out process.</li><li>
Performs all duties as scheduled by Route Manager or Dispatch and assisting other drivers as directed to meet customer needs.</li></ul>
Requirements:
<ul><li>Legally eligible to work in the United States.</li><li>
Must be at least 18 years of age.</li><li>
Must have at least a valid Class B CDL</li><li>
Must have a valid DOT medical card or obtain prior to hire.</li><li>
Must not have any DUI&rsquo;s or OVI's within the last 5 years or 2 in the last 10 years.</li><li>
Must not have any license suspensions within the last 2 years.</li><li>
No more than 3 moving violations within the last 2 years</li><li>
Must successfully complete pre-employment testing</li><li>
Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and safety training.</li></ul>
Physical Demands / Environmental Factors<ul><li>
Works under moderate supervision</li><li>
Requires Pushing and pulling up to 110 pounds.</li><li>
Frequent walking and standing up to 8 hours / day.</li><li>
Physical able to enter/climb and leave truck cab frequently.</li><li>
Manual dexterity required to operate controls on truck.</li></ul>
 
Req Benefits: The Company LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the en
 
Compensation: DOE
 
Additional Details : Physical Demands/Environmental Factors * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear * Occasionally required to stand and walk
 
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,</div>

Roll Off Driver

<div>The Commercial Drivers are responsible for operating heavy-duty trucks with front or rear end load lift attachment. Drivers are responsible for providing the pickup service of containers filled with waste or recyclable materials. Containers may weigh in excess of 1000 pounds and at times require drivers to maneuver wheeled containers to a pickup stage area. Driver will transport the material to a disposal, transfer, or recycle facility when trucks reach legal load capacity. This role navigates high traffic and congested roadways, driveways, alleyways, and lots. Highly skilled backing maneuvers are essential to successfully perform this job.
Reports To
Operations Supervisor 
<ul><li>
Operate vehicle in accordance with Lakeshore Waste Services safety and Life Critical Rules, OSHA (Occupational and Safety Health Act), and DOT (Department of Transportation) requirements as well as all local, state, and federal laws</li><li>
Perform pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report)</li><li>
Immediately report all unsafe situations or service-related issues to Route Manager or Dispatch</li><li>
Attend and participate in all scheduled training programs, briefings, and meetings as required by LRS or directed by the Route Manager</li><li>
Work closely with Route Manager to improve route efficiencies and identify best practices</li><li>
Notify Route Manager of any incidents, accidents, injures, or property damage</li><li>
Notify Route Manager or Dispatch of service interruptions including blocked containers, closed lots, streets, alleyways or potential safety hazards</li><li>
Communicate customer requests to Dispatch or Route Manager</li><li>
Identify and report all containers in need of repair or replacement</li><li>
Ensure the number of containers on the route reconciles to the service level listed on service list</li><li>
Completely dumps all containers and leaves the customer&rsquo;s location clean and free of debris</li><li>
Complete and submit customer tickets as required when excessive yardage must be removed</li><li>
Position and return containers on the customer&rsquo;s property in a manner that ensures lids are properly replaced</li><li>
Ensure doors are closed and secured and containers do not block driveway entrances or traffic</li><li>
Follow route assignments as directed and completes end of day documentation and check out process</li><li>
Perform all duties as scheduled by Route Manager or Dispatch and assisting other drivers as directed to meet customer needs</li><li>
Perform other job duties as required</li></ul>
Requirements:
<ul><li>Eligible to work in the United State without requiring sponsorship</li><li>
Must be at least 18 years of age</li><li>
Must have at least a valid Class B CDL</li><li>
Must have a valid DOT medical card or obtain prior to hire</li><li>
Must not have any DUI&rsquo;s or OVI's within the last 5 years or 2 in the last 10 years</li><li>
Must not have any license suspensions within the last 2 years</li><li>
No more than 3 moving violations within the last 2 years</li><li>
Must successfully complete pre-employment testing</li><li>
Must be able to read and speak English well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and safety training</li></ul>
 
Req Benefits: The Company LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the en
 
Compensation: DOE
 
Additional Details : Physical Demands/Environmental Factors * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear * Occasionally required to stand and walk
 
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,</div>

Commercial Driver

Carrier

<div>About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About the Role
Carrier Commercial Services has an opening for an experienced HVAC Commercial Area Manager for our Midwest area. This role will sit in Indianapolis, IN or Cleveland or Columbus, OH and will lead Indiana, Ohio, Pittsburgh, West Virginia, and Kentucky. This position has profit &amp; loss responsibility for a $40M+ revenue HVAC Service Business. It is responsible for growing the market share of the Carrier Commercial Services business in this focused area through new business development working in conjunction with the sales organization. Products and services include Repair Service, Maintenance Contracts, and Modernization Projects. The ideal candidate will have strong business acumen, including a detailed understanding of the technical sales process and operations management.
Key Responsibilities<ul><li>
Maintain culture of safety and continuous improvement</li><li>
Lead Operations team in execution of sales commitments and work orders</li><li>
Partner with sales organization to develop and execute strategic plan to drive accelerated market growth in assigned area based on revenue and EBIT plans for the area</li><li>
Accountable for technician productivity, order completion, connecting digital assets and customer retention</li><li>
Maintain client relationships based on professional credibility and product knowledge</li><li>
Identify and participate in industry organizations, trade shows, and events to promote the company, products, and services.</li><li>
Collaborate with internal teams to ensure alignment with customer needs and expectations</li><li>
Forecast, monitor, and document financial performance against plan</li><li>
Ensure customer satisfaction by on-time performance and delivery to customer commitments</li><li>
Responsible for operational sales targets</li><li>
Responsible for ensuring Daily Management Board meetings are happening for all markets within their area (in either one or multiple meetings). The Area Manager is a required attendee for these meetings</li><li>
Monitor all core KPIs outlined in Daily Management Board cadence and assign actions to improve if any of the KPIs are below the target specified in the DMB</li><li>
Partner with leadership and discuss performance on Daily Management Board KPIs and actions to improve on any underperforming KPIs. Area Managers should proactively come prepared to discuss these items via the action card</li><li>
Responsible for ensuring Schedule and Optimization guidelines &amp; best practices are followed</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s degree OR a High School Diploma/GED with 7 years of HVAC Operations Leadership</li><li>
8+ years of sales, operations or leadership experience</li></ul>
Preferred Qualifications<ul><li>
5+ years of experience in HVAC operations leadership</li><li>
Strong experience in Microsoft Office Suite, Salesforce, and SAP</li><li>
Customer-centric mindset</li><li>
Proactive and able to balance multiple priorities</li><li>
Able to build strong relationships across industries and functions</li><li>
Excellent communicator &ndash; oral, written, etc.</li><li>
Understanding of financial and accounting principles</li><li>
Strong service operations background</li><li>
Intimate knowledge of HVAC and/or building technologies industry</li><li>
Ability to manage within a large matrixed organization</li></ul>
Pay Range
The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:<ul><li>
Health Care Benefits: Medical, Dental, Vision; Wellness incentives</li><li>
Retirement Benefits</li><li>
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation</li><li>
Disability: Short-term and long-term disability</li><li>
Life Insurance and Accidental Death and Dismemberment</li><li>
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account</li><li>
Tuition Assistance
</li></ul>To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 10 April 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.</div>

Area Manager - HVAC Commercial Services - Midwest

SHEEHAN PROPERTY MANAGEMENT

The Maintenance Supervisor is responsible for maintaining the physical integrity of the community at all times by keeping the community in a good state of repair and appearance at the most effective cost, ensuring a safe and secure environment for residents, visitors, and employees, and cultivating resident satisfaction.Essential Functions and ResponsibilitiesThe Maintenance Supervisor conducts all work in accordance with Sheehan Property Management policies and procedures, Fair Housing Laws, Industry and U.S. Department of Housing and Urban Development (HUD) Housing Quality Standards (HQS), Environmental Protection Agency (EPA) requirements, Occupational Safety and Health Act (OSHA) requirements, Americans with Disabilities Act and Its Amendments Act (ADAAA) regulations, and all other Federal and State laws. Essential Duties and Responsibilities include all the responsibilities of the Maintenance Technician I, Maintenance Technician II, Maintenance Technician III, and Assistant Maintenance supervisor, as well as the following advanced responsibilities.Resident Service1. Performs maintenance tasks personally and/or delegates to Maintenance Technicians via the Facilities Plus Application. Oversees and occasionally inspects work performed by the Assistant Maintenance Supervisor, Maintenance Technicians, and groundskeepers.2. Manages the OneSite and Facilities Plus system for handling resident service requests. Corrects situations within 24-hours in accordance with Sheehan&rsquo;s 24-hour service guarantee.3. Schedules maintenance employees in coordination with the Property Manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.Safety1. Ensures all fire and safety systems are in excellent working condition and maintains required service schedule.2. Conducts regularly scheduled safety meetings with all maintenance employees.3. Maintains and communicates Occupational Safety and Health Act (OSHA) Hazard Communication Plan Standards.4. Keeps Safety Data Sheets (SDS&rsquo;s) current and readily accessible.5. Maintains awareness of the condition of physical property and immediately corrects unsafe conditions, including but not limited to broken gates leading to the pool, broken steps, open holds, mold, and broken or burned out exterior lights.6. Instructs on proper use and guidelines for personal protective equipment (PPE) and other safety clothing and equipment.7. Trains employees on safety and instills a &ldquo;safety first&rdquo; attitude with all property employees.Preventative Maintenance1. Inspects, diagnoses and performs minor or routine maintenance or repairs on an &ldquo;as-needed&rdquo; basis,including but not limited to:a. Electrical and security repairs, including, but not limited to: troubleshooting and diagnosing electrical issues, changing out breakers, wiring new circuits, and inspecting and testing the fire alarm system.b. Interior and exterior lighting, including but not limited to replacing outside bulbs and fixtures, three-way switches, and dusk to dawn lighting with timersc. Plumbing repairs, including, but not limited to: welding in new water heaters, installing new dishwashers, and repairing or installing new water supply lines and drain lines.d. Appliances, e.g. stove/oven, refrigerators, dishwashers, microwaves, disposals, ice makers, etc.e. Diagnosing and repairing ai conditioning units, ventilation, and heating systems (HVAC). Adding refrigerant or repairing leaks, as needed.f. Shutters, doors, cabinets, windows, and sliding glass doorsg. Door locks, mail boxes, and locks on the mailboxesh. Stairs, gates, fences, patios, and railingsi. Walls, painting, and drywallingj. Replacing broken tiles and plank flooringk. Ceiling leaksl. Fireplaces and ceiling fansm. Pool areas, tile, hot tub/spa, and pool furnituren. Security and fire systems, where applicableo. Water irrigation systems, where applicable2. Completes carpentry, repairing exterior and interior issues, as needed, including, but not limited to closet doors, windows, and cabinets.3. Paints and reconditions, including, but not limited to disassembling and inspecting equipment, cleaning and repairing parts, and replacing worn or damaged parts, as needed.4. Performs regularly scheduled preventative maintenance, and completes complex diagnostic tests, calibrating and adjusting equipment, as needed.5. Trains Maintenance Technicians on preventative maintenance procedures.6. Establishes and implements a systematic preventative maintenance program.7. Maintains records of each apartment with respect to its current condition, renovation costs, and repairs made on a routine basis.8. Identifies and prepares map for all utility meter shut-offs, apartment and fixture shut-offs, and sewer clean-outs.Move-Outs and Make-Readies1. Performs move-out inspections on the OneSite Facilities App to determine charge-back damages and the extent of the work needed to recondition the apartment unit.2. Schedules services and tasks to vendors and employees at least 30 days prior to the move-out date.3. Ensures apartment make-readies are completed efficiently within three to five working days to maximize occupancy and income while minimizing rental loss.4. Keeps the Make Ready Board on the OneSite Facilities App updated at all times.5. Reports all major repairs and requisitions to the Property Manager prior to any expenditure of funds.6. Changes locks on all apartment make-readies upon move-out and makes keys upon move-in.7. Removes and transfers heavy appliances and equipment from the storage area to apartments, or vice versa, as circumstances warrant.8. Assists in moving abandoned furniture, appliances, etc., to the dumpster, when necessary.9. Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.Emergency Situations1. Responds to emergency situations, e.g. fire, flood, health-related problems, security, etc., quickly and professionally. Contacts the Property Manager, and/or appropriate authorities, as the situation dictates.Grounds1. Keeps property grounds neat and litter-free.2. Rakes, sweeps, and shovels, as circumstances warrant and to promote positive curb appeal.3. Clears snow and ice from the property in accordance with the company policy.4. Conducts routine inspections of buildings and systems to identify potential problems.5. Makes repairs, as needed, before problems cause major damage or disruptions.6. Prepares soil and plant grass see.7. Puts down weed killer/fertilizer.8. Completes minor repairs nd adjustments to the irrigation systems.9. Completes minor roof, gutter, and downspout repairs.General Duties1. Ensures that storage areas remain locked when not in use.2. Cooperates and assists with various property inspections, as required.3. Performs work area clean-up and safety-related duties.4. Performs any additional duties assigned by the Property Manager, the Maintenance Operations Coordinator, or the Regional Property Manager.5. Keeps a daily payroll timesheet and gets approval from the Property Manager prior to working overtime hours.Maintenance Department Operations1. Schedules and maintains thorough and accurate records, including but not limited to preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, and work in progress.2. Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis.3. Orders and maintains an inventory of maintenance supplies.4. Uses the make-ready board.5. Schedules contractors.6. Coordinates activities between contractors and employees.7. Develops the on call schedule and participates in the 24-hour on call responsibilities on a rotating basis and for emergencies.8. Inspects and maintains all tools in excellent working condition.9. Trains and assists in development of all maintenance employees.10. Services Sheehan-owned vehicles as required by the manufacturer&rsquo;s service data and maintains maintenance logs.Administrative Duties1. Develops and implements daily work schedules for all maintenance employees and ensures each employee is on time every day and clocks in and out of the ADP timekeeping system.2. Seeks approval from the Property Manager prior to authorizing overtime for maintenance employees.3. Monitors and approves all property maintenance invoices in coordination with the Property Manager.4. Maintains petty cash and submits receipts for reimbursement to the Property Manager, as needed.5. Provides input for the preparation of the property&rsquo;s annual operating budget to the Property Manager and reviews and discusses the maintenance budget with the Property Manager.Supervisory ResponsibilitiesThe Maintenance Supervisor provides leadership and oversight to employees, and directly supervises the Maintenance Technician 1, Maintenance Technician 2, Maintenance Technician 3, and the Groundskeeper. Employee carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training/cross-training employees; planning, assigning, and directing work; scheduling work time; evaluating performance, including completing reviews for direct reports and working with the Property Manager to analyze reviews; coaching and mentoring employees, rewarding and disciplining employees; addressing complaints, and resolving problems.Pay: From $26.75 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Maintenance Supervisor- Murphy's Landing Apartments

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