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operations lead

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div>

About the team

Careem Grocery is on a mission to reinvent the way people shop for groceries, pharmacy, and retail products. As a dynamic new vertical within Careem, we are essentially a startup within a startup, poised at the brink of significant growth and innovation in Saudi Arabia. Joining us now means being part of the foundational team that will tackle exciting challenges and drive groundbreaking solutions. Imagine the opportunity to shape the online grocery industry and make a tangible difference in the lives of millions in our region.

What you'll do

Data Analysis and Problem Solving
<ul>
<li>Build, maintain, and utilize dashboards to track key performance indicators (KPIs) for dark store operations within the assigned market.</li>
<li>Analyze data using SQL and other tools to identify trends, inefficiencies, and areas for improvement specific to the local context.</li>
<li>Collaborate with cross-functional teams within the market to implement data-driven solutions and optimize operations.</li>
</ul>
Knowledgebase Development &amp; Maintenance
<ul>
<li>Update and maintain a comprehensive knowledge base of standard operating procedures (SOPs) tailored to the specific needs and nuances of the local market.</li>
<li>Regularly review and enhance SOPs based on local feedback, data insights, and emerging best practices.</li>
</ul>
SOP Implementation within the Market
<ul>
<li>Lead the implementation and adherence to SOPs across dark stores within the assigned market.</li>
<li>Train and support local teams to ensure consistent operational excellence and a smooth rollout of updated procedures.</li>
<li>Monitor compliance at the store level and address deviations in collaboration with market leadership.</li>
</ul>
Network Design and Planning
<ul>
<li>Develop and optimize the local dark store network to ensure scalability, operational efficiency, and market-specific service quality.</li>
<li>Conduct feasibility studies and analyze geographic, demographic, and operational data to identify optimal store locations within the market.</li>
<li>Plan and execute store expansions, relocations, and closures with a focus on local cost-effectiveness and customer satisfaction.</li>
<li>Partner with local supply chain and logistics teams to ensure the network supports operational and customer experience goals.</li>
</ul>
Product Operations &amp; Experimentation
<ul>
<li>Own the product operations pipeline within the market, including configurations for new launches, experiments, and system updates.</li>
<li>Collaborate closely with local product, tech, and operations teams to ensure seamless integration and execution of new initiatives.</li>
<li>Track and analyze the impact of experiments in the local market and suggest refinements based on performance data.</li>
</ul>
What you'll need
<ul>
<li>Proven 3 to 4 years of experience in operations, analytics, or network planning, preferably in retail, logistics, or e-commerce.</li>
<li>Proficiency in SQL for data analysis and dashboard creation.</li>
<li>Strong project management skills with a track record of managing multi-market operations.</li>
<li>Experience in network design, site selection, or operational scaling.</li>
<li>Excellent written and verbal communication skills, with the ability to train and influence diverse teams.</li>
<li>Detail-oriented with the ability to identify problems and develop practical solutions.</li>
</ul>
What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

Operations Lead

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Team
 
 
 
 Careem Grocery is on a mission to reinvent the way people shop for groceries, pharmacy, and retail products. As a dynamic new vertical within Careem, we are essentially a startup within a startup, poised at the brink of significant growth and innovation in Saudi Arabia. Joining us now means being part of the foundational team that will tackle exciting challenges and drive groundbreaking solutions. Imagine the opportunity to shape the online grocery industry and make a tangible difference in the lives of millions in our region.
 
 
 
 What You'll Do
 
 
 
 
 Data Analysis and Problem Solving
 
 
 
 <ul>
 <li>
 Build, maintain, and utilize dashboards to track key performance indicators (KPIs) for dark store operations within the assigned market.
 </li>
 <li>
 Analyze data using SQL and other tools to identify trends, inefficiencies, and areas for improvement specific to the local context.
 </li>
 <li>
 Collaborate with cross-functional teams within the market to implement data-driven solutions and optimize operations.
 
 
 </li>
 </ul>
 
 Knowledgebase Development &amp; Maintenance
 
 
 
 <ul>
 <li>
 Update and maintain a comprehensive knowledge base of standard operating procedures (SOPs) tailored to the specific needs and nuances of the local market.
 </li>
 <li>
 Regularly review and enhance SOPs based on local feedback, data insights, and emerging best practices.
 
 
 </li>
 </ul>
 
 SOP Implementation within the Market
 
 
 
 <ul>
 <li>
 Lead the implementation and adherence to SOPs across dark stores within the assigned market.
 </li>
 <li>
 Train and support local teams to ensure consistent operational excellence and a smooth rollout of updated procedures.
 </li>
 <li>
 Monitor compliance at the store level and address deviations in collaboration with market leadership.
 
 
 </li>
 </ul>
 
 Network Design and Planning
 
 
 
 <ul>
 <li>
 Develop and optimize the local dark store network to ensure scalability, operational efficiency, and market-specific service quality.
 </li>
 <li>
 Conduct feasibility studies and analyze geographic, demographic, and operational data to identify optimal store locations within the market.
 </li>
 <li>
 Plan and execute store expansions, relocations, and closures with a focus on local cost-effectiveness and customer satisfaction.
 </li>
 <li>
 Partner with local supply chain and logistics teams to ensure the network supports operational and customer experience goals.
 
 
 </li>
 </ul>
 
 Product Operations &amp; Experimentation
 
 
 
 <ul>
 <li>
 Own the product operations pipeline within the market, including configurations for new launches, experiments, and system updates.
 </li>
 <li>
 Collaborate closely with local product, tech, and operations teams to ensure seamless integration and execution of new initiatives.
 </li>
 <li>
 Track and analyze the impact of experiments in the local market and suggest refinements based on performance data.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Proven 3 to 4 years of experience in operations, analytics, or network planning, preferably in retail, logistics, or e-commerce.
 </li>
 <li>
 Proficiency in SQL for data analysis and dashboard creation.
 </li>
 <li>
 Strong project management skills with a track record of managing multi-market operations.
 </li>
 <li>
 Experience in network design, site selection, or operational scaling.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to train and influence diverse teams.
 </li>
 <li>
 Detail-oriented with the ability to identify problems and develop practical solutions.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Al Ayuni Investment and Contracting Company

<div><ul><li>On-site</li><li><ul><li>
Riyadh, Riyadh Province, Saudi Arabia</li></ul></li><li>
Product</li></ul>

<div><div><h2 class="jobSectionHeader">Job description</h2><div><div>
Job Purpose:
Leads and supports production operations to optimize plant performance, ensure quality standards, and drive operational efficiency across ready-mix, asphalt, and aggregate plants.
Key Responsibilities:<ul><li>
Plan, monitor, and optimize production processes to meet operational targets.</li><li>
Provide technical guidance and support to production teams.</li><li>
Analyze production data to identify bottlenecks and implement process improvements.</li><li>
Ensure compliance with safety, environmental, and quality standards.</li><li>
Coordinate with maintenance, planning, and logistics teams for smooth operations.</li><li>
Prepare technical reports and performance summaries for management.</li></ul></div></div><h2 class="jobSectionHeader">
Job requirements</h2><div><div>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in mechanical or industrial engineering.</li><li>
8&ndash;12 years of experience in production operations within ready-mix, asphalt, or aggregate plants, including supervisory or lead roles.</li><li>
Strong knowledge of production processes, plant equipment, and operational standards.</li></ul></div></div></div></div></div>

Production Operations Senior Engineer

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for:
 
 
 Managing, On a Daily Basis, End To End UTR Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within KSA.
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A2917374
</div>

Operations Executive, Amazon Now, UFG

Riyadh Air

<div>About the Company:

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub a digitally native airline that will connect the kingdom to more than 100 destinations.
About the Role:

Do you have a passion for operational excellence and enhancing the customer travel experience? This could be a perfect match. 
Yours is the responsible for the development and execution of baggage service standards, mishandled baggage reduction strategies, and training programs to ensure a seamless guest experience. 
You'll optimise processes across our network, collaborate with stations worldwide, and leverage data analytics to predict and prevent disruptions before they happen. 
A key accountability is to drive performance improvement using KPIs such as mishandled baggage rates, resolution times, and station-level MHB Scores. 
A pivotal part of this role is to lead and govern the network-wide mishandled baggage strategy and training, including lost, delayed, damaged, and pilfered baggage processes. 
If you&rsquo;re ready to lead with purpose, precision, and passion, and ensure every bag arrives on-time, we&rsquo;d love to hear from you.
About You:

Degree qualified, you will demonstrate a minimum of 8 years in airport baggage services or ground operations, with at least 3 years managing large HUB baggage operations. 
You are expected to have proven experience managing WorldTracer systems and baggage handling operations at hub or major international stations. 
We&rsquo;d love to hear from you even more if you have Trainer the Trainer certification and advanced certifications in baggage operations, mishandled baggage resolution, or ground handling. 
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. 
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</div>

Manager Network Baggage Operations

PayTech Nexus Ltd

Servicing Lead- Corporate Travel & Expense Cards Job Openings Servicing Lead- Corporate Travel & Expense Cards About the job Servicing Lead- Corporate Travel & Expense Cards JOB TITLE: Servicing Lead Corporate Travel & Expense CardsTERM: 12 monthsREPORTS TO: Program Manager, Corporate Large ProgramRELEVANT EXPERIENCE: 8+ years of experience in corporate banking operations, card servicing, or implementation management, ideally within commercial cards or payment productsMANDATORY REQUIREMENTS : Experience in Corporate Cards servicing or operationsPURPOSE OF JOBOur client is seeking a Servicing Lead to design, implement, and oversee the servicing operating model for our newly launched Corporate Travel & Expense (T&E) Card proposition. This role is critical to ensuring a seamless and high-standard service experience for our multinational and large corporate clients. The Servicing Lead will work across functions, including operations, IT, compliance, product, and relationship management, to develop processes, service standards, and governance models that support a scalable and client-centric T&E card programTASKSCore Responsibilities and AccountabilitiesKey Responsibilities<ul><li>Design and implement an end-to-end servicing model for Corporate T&E Cards, covering onboarding, query management, transaction support, dispute handling, and reporting.</li><li>Define and document standard operating procedures (SOPs) for all key servicing activities, ensuring compliance with regulatory and internal requirements.</li><li>Collaborate with Relationship Managers and Sales Leads to ensure that servicing commitments align with client expectations.</li><li>Establish clear SLAs, KPIs, and escalation protocols for servicing corporate clients.</li><li>Coordinate with card processors, technology vendors, and internal stakeholders to ensure proper system configuration, data integration, and service readiness.</li><li>Lead the onboarding and training of internal servicing teams and act as the central point of contact for issue resolution.</li><li>Monitor service performance, identify root causes of recurring issues, and implement continuous improvement initiatives.</li><li>Support audits, risk reviews, and compliance assessments related to the T&E card operations.</li></ul>Qualifications & Experience<ul><li>Minimum of 8 years of experience in corporate banking operations, card servicing, or implementation management, ideally within commercial cards or payment products.</li><li>Proven experience designing and running corporate client servicing models with a strong operational and control mindset.</li><li>Deep understanding of commercial card servicing workflows, including onboarding, file integrations, statement delivery, and client queries.</li><li>Strong project management and process improvement skills.</li><li>Excellent stakeholder management and cross-functional coordination capabilities.</li><li>Familiarity with card platforms, ERP connectors, and expense management systems is a plus.</li></ul>

Servicing Lead- Corporate Travel & Expense Cards

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Executive (UAE) to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations and Delivery service partners (DSP) on last mile. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for our Ultra Fast Grocery operations. In this role, you will be responsible for:
 
 
 Managing, on a daily basis, end to end operations for a combination of small sites. Supervising Last mile operations
 
 
 Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for riders.
 
 
 Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
 
 
 Conducting 4M and 5S audits for the delivery station on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Proficiency in MS Excel
 
 
 Strong communication skills (written and verbal)
 
 
 Ability to travel up to 50% of time in Saudi Arabia to analyze, implement, monitor best practice solutions.
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Experience in managing Last Mile logistics
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Logistics Branch - J05
 
 
 Job ID: A2983460
</div>

Continuous Improvement Coordinator

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