operations lead

American Expediting

<div><div><b>Operations Lead</b></div>
<div>Onsite: Las Vegas, NV</div>
<div>Available shift: Monday - Friday 0800-1700, with OT when needed</div>
<div>Availability to cover weekends and holidays</div>
<div></div><div><b>ABOUT THE COMPANY:</b> American Expediting is the nation's premier custom transport provider. Our people are smart, creative problem-solvers dedicated to crafting custom transport, logistics, warehousing, and distribution solutions for some of the world's most dynamic brands. Our reputation for excellence is hard-earned, with 99.3% on-time delivery performance for mission-critical, time-critical shipments. And our focus on continuous innovation means we're always ready to meet the ever-evolving needs of our customers.</div>
<div></div><div><b>SUMMARY: </b>The Operations Lead will perform the day-to-day front-line operations functions (customer service, dispatch, transportation, and warehouse) to ensure all shipments are efficiently processed, recovered, and dispatched to meet time-critical deadlines required by clients.</div>
<div></div><div><b>REPORTS TO: </b>Operations Manager</div>
<div></div><div><b>RESPONSIBILITIES:</b></div>
<ul><li>Assist with the development monitoring of KPIs, analysis of repetitive operational problems</li>
<li>Monitor all shipments daily to ensure that shipments are collected and delivered within agreed time frames</li>
<li>Work with customers to ensure that collection requirements are met and that they are always kept informed during the process to ensure visibility</li>
<li>Work with all offices and local service providers to ensure the logistics transfer is handled efficiently thus meeting desired turnaround times</li>
<li>Ensure turnover information is up to date and maintained to meet the 24/7 coverage requirement</li>
</ul><div><b>SKILLS:</b></div>
<ul><li>Excellent communication skills with the ability to influence others</li>
<li>Excellent problem solving and prioritization skills essential</li>
<li>Ability to multitask and stay organized</li>
<li>Ability to work independently with minimal supervision</li>
</ul>
<div></div><div><b>QUALIFICATIONS:</b></div>
<ul><li>High School diploma/GED; Associates degree or other vocational/technical school training beyond high school is preferred</li>
<li>Experience in a customer service / dispatch environment</li>
<li>Previous transportation / logistics experience required</li>
<li>Experience in same day delivery is a plus</li>
<li>Flexibility in working hours required to support weekend and 24/7 hours of coverage required</li>
</ul><div><div>Pay Range for the position is up to $19/hr (depending on experience). This role is eligible for our <b>Career Progression Ladder</b> where, you'll gain the skills and opportunities to advance&mdash;<b>and with every step forward comes increased responsibilities, new challenges, and a higher earning potential. </b>We also offer a comprehensive benefits package to support your well-being and growth. More detail of our benefits here: https://americanexpediting.com/careers.</div>
</div><div></div><div>American Expediting is an equal opportunity employer. In accordance with applicable law. American Expediting prohibits discrimination based on any legally recognized basis, including but not limited to race, color, religion, creed, gender, sex, gender identity, sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other basis protected by federal, state or local laws. American Expediting&rsquo;s commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, vendors and customers. To learn more about the benefits we provide to support our employees, visit www.americanexpediting.com/careers.</div></div><div></div>

Operations Lead

At Home The Home Decor Superstore

<p>Operations Lead (Part-Time)<br/></p><p>Pay: $15.92 - $18.89/hr<br/></p><p>Our Mission: Enable everyone to make their house a home.<br/></p><p>Our Vision: To become the first-choice destination for home and holiday d&eacute;cor.<br/></p><p>Job Summary:<br/></p><p>The Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL works on all operation processes, including opening, closing, training, and delegation of tasks, while always demonstrating a culture of ethical conduct, safety, and compliance. The OL&rsquo;s responsibilities require enthusiasm for vigorous lifting, carrying, moving around the warehouse-format store, and stocking.<br/></p><p>Key Roles and Responsibilities<br/></p><p>The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.<br/></p><p>The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.<br/></p><p>The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.<br/></p><p>The OL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.<br/></p><p>The OL drives productivity by training, coaching, planning, monitoring, and appraising results.<br/></p><p>The OL leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.<br/></p><p>The OL participates in all freight processes for incoming freight and/or transitions.<br/></p><p>The OL processes freight, sorts and stocks products on shelves, including down stocking and end cap maintenance, while maintaining a neat, clean, and organized store.<br/></p><p>All other duties assigned based on business needs.<br/></p><p>Open Availability (nights and weekends)<br/></p><p>Qualifications and Competencies:<br/></p><p>At least 18 years old.<br/></p><p>High School Diploma/Equivalent.<br/></p><p>Background Check will be completed.<br/></p><p>Communicates clearly and concisely with excellent verbal, written, and comprehension skills.<br/></p><p>Ability to work a flexible schedule, including nights, weekends, and some holidays.<br/></p><p>Ability to lift a minimum of 50 lbs. and team lift 100 lbs. as well as to move merchandise around the warehouse-format store routinely.<br/></p><p>Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.<br/></p><p>Ability to stand or walk for prolonged periods of time.<br/></p><p>Ability to bend, climb, and reach at times. The ability to work effectively independently and within a team.<br/></p><p>Strong attention to detail, e.g., standards, processes, marketing, etc.<br/></p><p>Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.<br/></p><p>Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.<br/></p><p>Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a work environment that is smart &amp; scrappy, safe, and fun.<br/></p><p>Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.<br/></p><p>SUMMARY OF BENEFITS<br/></p><p>At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to:<br/></p><p>Part-Time<br/></p><p>- 401(k) W/ Employer Match<br/></p><p>- Dental, Vision, Life<br/></p><p>- 25% Store Discount (Seasonal TMs Included)<br/></p><p>Work Location: In person<br/></p>

Operations Lead - PT

Booz Allen Hamilton

<div>
 <strong>
  Job Number: R0237293
  <br/>
  <br/>
 </strong>
 Base Operations Lead
 <br/>
 <br/>
 <strong>
  The Opportunity
 </strong>
 <strong>
  :
  <br/>
  <br/>
 </strong>
 We are seeking a Base Operations Lead to serve as a project manager in support of an Air Force Modernization program. This is a unique opportunity to lead critical on-site efforts, including coordinating personnel, overseeing logistics, and driving network modernization efforts at multiple Air Force installations across the CONUS. You will play a key role in ensuring compliance, maintaining schedules, and delivering high-quality outcomes vital for mission success.
 <br/>
 <br/>
 As the on-site project lead, you&rsquo;ll coordinate site surveys, equipment staging, and installation, testing, and logistical operations while addressing any operational challenges. You&rsquo;ll also ensure compliance with installation safety standards, oversee subcontractor performance, and manage reporting and communication with stakeholders. This is an essential role for driving operational efficiency and ensuring seamless modernization and maintenance operations across Air Force installations.
 <br/>
 <br/>
 <strong>
  What You'll Work On:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary point of contact (POC) for Air Force installation site projects, responsible for schedules and personnel management.
  </li>
  <li>
   Coordinate resources across sites, optimizing survey teams and ensuring efficient project execution.
  </li>
  <li>
   Oversee operations and maintenance, logistical coordination, and reporting in collaboration with Booz Allen, subcontractors, and customer teams.
  </li>
  <li>
   Maintain program IT modernization site schedules (IMS), deliver required contract deliverables (CDRLs), and process documentation for site visits and progress reporting.
  </li>
  <li>
   Organize equipment staging, integration, cutover, and testing activities in alignment with project documents such as PWS, SOR, and SPRIP.
  </li>
  <li>
   Enforce Quality Assurance and Safety compliance directives, ensuring all contract specifications are met, whether explicitly or implicitly stated.
  </li>
  <li>
   Manage scheduling and supervision for on-site implementation of networking and data center activities, ensuring performance alignment to project goals.
  </li>
  <li>
   Oversee post-survey verifications and document all site modifications impacting installation design.
  </li>
  <li>
   Monitor progress, address workmanship issues, and escalate challenges to the Program Manager while ensuring transparency with stakeholders.
  </li>
  <li>
   Coordinate with installation end-user POCs, communicating work schedules and addressing concerns that impact their areas.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Join us. The world can't wait.
 <br/>
 <br/>
 <strong>
  You Have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience managing Air Force Base Area Networks and large-scale modernization programs
  </li>
  <li>
   Experience Microsoft Office tools such as Project, Excel, Word, and PowerPoint
  </li>
  <li>
   Secret clearance
  </li>
  <li>
   Bachelor&rsquo;s degree and 7+ years of experience with DoW project management in large, complex networks, or 10+ years of experience with DoW project management in large, complex networks in lieu of a degree
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice If You Have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with DoW frameworks and installation-specific requirements such as PWS and safety standards
  </li>
  <li>
   Experience managing subcontractor teams and supporting modernization initiatives across large networks
  </li>
  <li>
   Knowledge of network operations and maintenance, including monitoring and troubleshooting complex systems
  </li>
  <li>
   Ability to coordinate across stakeholders and maintain smooth operations during project execution
  </li>
  <li>
   Possession of excellent communication skills
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Clearance:
  <br/>
  <br/>
 </strong>
 Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
 <br/>
 <br/>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
 <br/>
 <br/>
 Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.
 <br/>
 <br/>
 <strong>
  Identity Statement
  <br/>
  <br/>
 </strong>
 As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
 <br/>
 <br/>
 <strong>
  Candidate AI Usage Policy
  <br/>
  <br/>
 </strong>
 AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on
 <strong>
  your
 </strong>
 own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited
 <strong>
  unless permission is explicitly provided
 </strong>
 .
 <br/>
 <br/>
 <strong>
  Work Model
  <br/>
  <br/>
 </strong>
 Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
 <br/>
 <br/>
 <ul>
  <li>
   Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  </li>
  <li>
   Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  </li>
  <li>
   Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Commitment to Non-Discrimination
  <br/>
  <br/>
 </strong>
 All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
</div>


Base Operations Lead

Worldpac

<div>Opportunity Information:
<div><div><p>
Worldpac, a leading name in automotive parts distribution, is looking for a <b>Branch Operations </b><b>Lead</b> that will be responsible for assisting Assistant Branch Operations Manager and Branch Operations Manager in leading daily warehouse operations.</p></div><p></p><div><p><b>
Who We Are</b></p></div><p></p><div><p>
Worldpac's well-respected, industry-leading business model, with a robust technology platform and comprehensive product assortment, is what differentiates us from our competitors. Our Team Members are the reason WORLDPAC has outperformed the industry for over 30 years with an unwavering commitment to our customers and suppliers. WORLDPAC fosters a sense of community, connection, and inclusion.</p></div><p></p><div><p><br>
Our team member&rsquo;s value proposition includes competitive compensation and benefits, career path development, and a supportive work environment that encourages innovation, creativity, and personal growth. Worldpac is proud to offer all our team members a workplace that is both challenging and rewarding, with a commitment to enable each of them to achieve their full potential.</p></div><p></p><div><p><b><br>
What You Will Contribute at Worldpac</b></p></div><div><ul><li><p>
Works closely with management team to learn all functions of Branch Management, including operations, staffing, training, branch assets, expense management and budgeting.</p></li></ul></div><div><ul><li><p>
Reviews, understands and follows company safety and security procedures, and serves as a role model to ensure compliance by all team members.</p></li></ul></div><div><ul><li><p>
Supports team members in their training and development and enables immediate application to daily work.</p></li></ul></div><div><ul><li><p>
Maintains a customer service-oriented philosophy in all conduct to self and other team members.</p></li></ul></div><div><ul><li><p>
Reports violations of company policies and procedures and safety concerns to management team.</p></li></ul></div><div><ul><li><p>
Coordinates and communicates with management team to ensure orders are delivered, inventory is maintained, and records are prepared and stored accordingly.</p></li></ul></div><div><ul><li><p>
Uses vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner.</p></li></ul></div><div><ul><li><p>
Other duties may be assigned.</p></li></ul></div><p></p><div><p><b>
What You Should Have</b></p></div><p></p><div><p><b>
Education</b>: High school/secondary school diploma or GED equivalent.</p></div><p></p><div><p><b>
Must-Have Skills</b>:</p></div><div><ul><li><p>
At least 6 months of previous warehouse experience.</p></li></ul></div><div><ul><li><p>
Eligible to work in the country in which you are applying for</p></li></ul></div></div><div><div><ul><li><p>
Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed).</p></li></ul></div><div><ul><li><p>
Ability to perform basic clerical and physical tasks.</p></li></ul></div><div><ul><li><p>
Strong leadership and organizational skills.</p></li></ul></div><div><ul><li><p>
Excellent interpersonal and communication skills and capability of working effectively with others.</p></li></ul></div><div><ul><li><p>
Ability to read and write comprehensive detailed instructions, correspondence and memos.</p></li></ul></div><div><ul><li><p>
Proficient in basic math skills.</p></li></ul></div><div><ul><li><p>
Detail-oriented and strong time management skills.</p></li></ul></div><div><ul><li><p>
Ability to solve practical problems and deal with a variety of concrete variables.</p></li></ul></div><div><ul><li><p>
Willing to get powered equipment certification.
</p></li></ul></div><div><ul><li><p>Must meet all applicable state-specific driver's license requirements prior to driving a company vehicle to perform delivery duties.</p></li></ul></div><div><ul><li><p>
Must have a valid driver&rsquo;s license with an acceptable motor vehicle record (MVR) per department standards.</p></li></ul></div><div><ul><li><p>
Must be able to read, write and speak English fluently.</p></li></ul></div><div><ul><li><p>
Have excellent multitasking ability</p></li></ul></div><div><ul><li><p>
Willingness to continue to evolve and develop personal skills to meet the changing environment.</p></li></ul></div><div><ul><li><p>
Demonstrated self-starter and motivated individual.</p></li></ul></div><div><ul><li><p>
Ability to challenge upwards &ndash; respectful pushback.</p></li></ul></div><div><ul><li><p>
Willingness to learn new skills and gain knowledge about all aspects of the Branch operations.</p></li></ul></div><div><ul><li><p>
Demonstrates critical thinking and prioritization skills.</p></li></ul></div><div><ul><li><p>
Meet all applicable state-specific driver&rsquo;s license requirements.</p></li></ul></div><p></p><div><p><b>
Nice-to-Have Skills (but not </b><b>r</b><b>equired</b><b>)</b><b>:</b></p></div></div><div><div><ul><li><p>
Bilingual reading/writing/verbal communication skills.</p></li></ul></div><p></p><div><p><b>
Physical/Work Environment Expectations:</b></p></div><div><ul><li><p>
While performing the duties of this job, the team member is regularly exposed to moving mechanical parts and occasionally exposed to high places, fumes, or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is generally high (loud).</p></li></ul></div><div><ul><li><p>
While performing the duties of this job, the team member is regularly required to stand, walk, use hands and fingers, reach with arms, talk, and listen. The team member is frequently required to stoop, kneel, and crouch and occasionally required to sit, climb, or balance. The team member must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.</p></li></ul></div><p></p><div><p><b>
W</b><b>hat </b><b>Worldpac Provides to You</b></p></div><p></p><div><p>
Comprehensive Benefits Package <b>(US </b><b>F</b><b>ull-</b><b>T</b><b>ime roles)</b></p></div><div><ul><li><p>
Health insurance plans, dental, and vision</p></li></ul></div><div><ul><li><p>
Wellness incentives</p></li></ul></div><div><ul><li><p>
401(k) with employer match after 1 year of service</p></li></ul></div><p></p><div><p>
Comprehensive Benefits Package <b>(CAN Full-Time roles)</b></p></div><div><ul><li><p>
Extended health care, dental, vision, life insurance, and disability insurance</p></li></ul></div><div><ul><li><p>
RRSP with employer match</p></li></ul></div><div><ul><li><p>
Employee assistance program</p></li></ul></div><p></p><div><p>
Beyond Your Day Job</p></div><div><ul><li><p>
Paid time off (full-time roles - package varies by role type)</p></li></ul></div><div><ul><li><p>
Paid holidays</p></li></ul></div><div><ul><li><p>
Annual Performance Reviews/Merit Increases (<i>as </i><i>eligible</i><i>)</i></p></li></ul></div><div><ul><li><p>
Empowering Career Growth and Success</p></li></ul></div><p></p><div><p><i><br>
Worldpac expects to pay a base salary in the range provided on this job posting. </i><i>Generally, we</i><i> look to bring in candidates </i><i>around </i><i>the 50th percentile of the advertised range.</i><i> However, this is never a guarantee.</i><i> Within the range, individual pay will be </i><i>determined</i><i> by factors such as</i><i> </i><i>job-related skills, experience, and relevant education or training.</i></p></div></div><p></p><div><p><b><i>
United States Candidates: </i></b><i>Worldpac is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status.</i></p></div><p></p><div><p><i><br>
Worldpac is committed to providing reasonable </i><i>accommodations</i><i> </i><i>to</i><i> qualified individuals with disabilities. If you require </i><i>accommodations</i><i> to perform the essential functions of the job, please contact </i>recruitment@worldpac.com<i> for </i><i>assistance</i><i>.</i></p></div><p></p><div><p><b><i><br>
Canada Candidates:</i></b><i> </i><i>Worldpac </i><i>endeavors to make its recruitment process accessible to </i><i>any and all</i><i> users. Reasonable </i><i>accommodation</i><i> will be provided, upon request, to applicants with disabilities </i><i>in order to</i><i> </i><i>facilitate</i><i> equal opportunity throughout the recruiting and selection process. Please contact WORLDPAC Human Resources at dina.ivekic@worldpac.com to make a request for reasonable accommodation during any aspect of the recruiting and selection process. </i><i>This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</i>
</p><p></p><p>#t3</p></div>
Location Type: On-Site Pay Range: USD $20.00 - USD $23.00 /Hr.</div>

Branch Operations Lead

Axia Growth

<p>Most SDR roles put you on the phones and leave you there. This one puts you in charge of the entire outbound calling operation for an M&amp;A lead generation agency. You&rsquo;re not inheriting someone else&rsquo;s system. You&rsquo;re building yours.</p><p><b>About Axia Growth</b></p><p>We connect business owners with M&amp;A advisory, strategic buyers, and accounting services through high-volume outbound campaigns. We run on four non-negotiables: <b>ownership mentality, speed, dependability, and clear communication.</b> We expect you to do what you say you&rsquo;re going to do, when you say you&rsquo;re going to do it.</p><p><b>What You Own</b></p><p><b>Scripting &amp; Campaign Prep</b></p><p>Write and refine cold call scripts that a caller can deliver in under 30 seconds. Map objections and build overcome frameworks. Ensure messaging is aligned across calling and email channels.</p><p><b>Dialer Management &amp; Performance</b></p><p>Review campaign metrics daily &mdash; dials, connect rates, talk time, dispositions. Audit recorded calls for script adherence and tone. Validate lead quality. Spot what&rsquo;s broken and fix it fast.</p><p><b>Caller Development</b></p><p>Run weekly coaching sessions using real call recordings. Identify who needs drilling, who needs reassignment, and who needs to go. Rank performance monthly. Hold the standard.</p><p><b>Talent Vetting</b></p><p>Our recruiting pipeline handles initial screening. You do the final interviews &mdash; evaluating whether a caller can actually sell, stay composed under pressure, and take coaching.</p><p><b>What You&rsquo;re NOT Doing</b></p><p>You&rsquo;re not sourcing candidates, building systems from scratch, managing HR logistics, or handling client communication. We have strategic partners with top-tier service providers that handle recruiting pipelines, dialer configuration, and operational systems. Client relationships are managed internally.</p><p>Your job is the high-leverage work: <b>script quality, caller performance, and operational execution.</b></p><p>You&rsquo;ll also have a comprehensive operational playbook covering campaign setup, talent management, and daily management cadences. This is an &ldquo;execute the playbook, then improve it&rdquo; role.</p><p><b>You&rsquo;re a Fit If</b></p><ul><li>You&rsquo;ve made cold calls yourself</li><li>You&rsquo;re process-driven and can follow a system before you try to reinvent it</li><li>You can coach a struggling caller with specific, actionable feedback</li><li>You&rsquo;re comfortable holding people accountable, including letting underperformers go</li><li>You can look at campaign data and immediately spot what&rsquo;s off</li><li>You communicate directly and don&rsquo;t sugarcoat problems</li></ul><p><b>The Opportunity</b></p><p>This is a ground-floor build. We&rsquo;re scaling to 20+ active dialers in the near term. As the operation grows, so does your scope, your team, and your earning potential.</p><p><b>Comp: </b>$2,000&ndash;3,000/month base | <b>OTE $5,000&ndash;6,000/month</b> with performance incentives tied to campaign results. This is an independent contractor role to start.</p><p><b>Location: </b>Remote | EST hours overlap required</p><p>Job Types: Full-time, Contract</p><p>Pay: $2,000.00 - $6,000.00 per month</p><p>Work Location: Remote</p>

Outbound Operations Lead

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.<br>
<br>
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.<br>
<br>
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.<br>
<br>
<b>Job responsibilities
</b></div><div><ul><li>Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.</li>
<li>Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.</li>
<li>Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.</li>
<li>Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.</li>
<li>Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.</li>
<li>Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
</li><li>Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.</li>
</ul></div><div><b>Required qualifications, capabilities, and skills</b></div><div>
<ul><li>You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.</li>
<li>You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
</li><li>You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.</li>
<li>You have a strong passion for educating the branch team and partners, helping them stay connected and informed.</li>
<li>You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.</li>
<li>You have 1+ years of retail banking experience.</li>
<li>You have a high school degree, GED, or foreign equivalent.</li>
<li>You have the ability to work branch hours including weekends and evenings.</li>
</ul></div><div><b>Preferred qualifications, capabilities, and skills</b></div><div>
<ul><li>You have 6+ months of Associate Banker (Teller) experience.
</li><li>You have a college degree or military equivalent.
</li></ul></div><div><b>Training and Travel Requirement</b></div><div>
<ul><li>You&rsquo;ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
</li><li>You&rsquo;ll need to be able to travel as required for in-person training and meetings.
</li></ul></div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Branch Operations Lead- Coolidge Corner, MA

ALESAYI HOLDING |  العيسائي القابضة

<div>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  Responsible for all workflow management and all TFM Services Planning and Operations
 </p>
 <p>
  Management matters and activities.
 </p>
 <p>
  <br/>
 </p>
 <p>
   Work collaboratively and partner with different departments to ensure that efforts to maintain
 </p>
 <p>
  customer satisfaction are consistent
 </p>
 <p>
   Manage all work flow for the project and maintain control on same
 </p>
 <p>
   Plan &amp; schedule for all third party activities as per scope of work
 </p>
 <p>
   Follow on contractual deliverables and provide a plan of delivery
 </p>
 <p>
   Design and develop plans of action for the various stages of the customer service process
 </p>
 <p>
   Monitor team productivity and address issues to performance Lead as they arise to ensure maximum
 </p>
 <p>
  efficiency and consistent service experiences.
 </p>
 <p>
   Develop and initiate projects improvement process upon contractual changes to fulfil the client
 </p>
 <p>
  requirement.
 </p>
 <p>
   Maintaining an effective FM management strategy, which is aligned with the Contracting Authority&rsquo;s
 </p>
 <p>
  strategy, which is consistent with the Contracting Authorities Asset Register and the Services
 </p>
 <p>
   Make important policy, planning, and strategy decisions
 </p>
 <p>
   Develop, implement, and review operational policies and procedures.
 </p>
 <p>
   Maintaining an organizational structure detailing an adequate resource plan to deliver the TFM
 </p>
 <p>
  Services.
 </p>
 <p>
   Training and developing staff to effectively, deliver the Services requested under the Contract.
 </p>
 <p>
   Attending management meetings and providing all facility management information&rsquo;s.
 </p>
 <p>
   Cooperating and coordinating with the Contracting Authority in implementing improvement
 </p>
 <p>
  initiatives for the premises and adopting a continuous improvement program.
 </p>
 <p>
   Plan inventory levels and locations and execute all forecasting and planning programs
 </p>
 <p>
   Developing and implementing an Occupational Health and Safety (OH&amp;S) program and Safety
 </p>
 <p>
  Management System (SMS) covering all staff and SubContractors as per the requirements of all
 </p>
 <p>
  relevant authorities and the Contracting
 </p>
 <p>
   Responsible to ensure that Implementation and managing of Quality Management System (QMS), in
 </p>
 <p>
  line with ISO Standard and in agreement with the Contracting Authorities policies, procedures
 </p>
 <p>
   Responsible for ensuring the equipment, materials, tools, and consumables are used and stored
 </p>
 <p>
  safely and correctly and in line with any manufacturer recommendations
 </p>
 <p>
   Develop strategies and processes to deliver all the required spare parts and consumables required for
 </p>
 <p>
  project operations.
 </p>
 <p>
   use knowledge of consumption of capacity to improve the effectiveness and resilience of Services and
 </p>
 <p>
  the workplace.
 </p>
 <p>
   Ensure the CAFM dept., Resource leads and Mobilization leads are delivering the requirements as per
 </p>
 <p>
  project and management expectations
 </p>
 <p>
   Take lead in conducting all the events for rewards and recognitions to staff.
 </p>
 <p>
   Responsible to ensure all the training requirements is being delivered on time effectively.
 </p>
 <p>
   Responsible to develop enhanced passenger experience programs.
 </p>
 <p>
   Participate in Client tours, Client audits and disperse the observation for immediate rectification.
 </p>
 <p>
   Responsible to fulfil all the above listed &amp; contractual responsibilities/requirements but not limited,
 </p>
 <p>
  to fulfill additional requirement upon management directions with in the field his expertise/job
 </p>
 <p>
  responsibilities
 </p>
 <p>
   Responsible to deliver the management reports, deliverables and ad hoc reports from team on timely
 </p>
 <p>
  manners.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
   Operations management or Engineering field Bachelor&rsquo;s Degree
 </p>
 <p>
   Have a minimum of 15 to 20 years&rsquo; relevant experience in a similar role
 </p>
 <p>
   Good knowledge of facilities management, negotiations, client relationship management.
 </p>
 <p>
   Experience in the field of Aviation- operations and maintenance dept.
 </p>
 <p>
   Demonstrate expertise knowledge in the field of consultation and conduct rewards and recognition
 </p>
 <p>
  programs.
 </p>
 <p>
   Good command of English and ideally, knowledge of Arabic
 </p>
</div>


Services Planning & Operations Lead

Search 9030+ Operations lead jobs near you this June. New roles added regularly across leading industries. Apply today.