operations lead

Lockheed Martin

<div>Job ID: 705729BR
 
Date posted: Oct. 08, 2025 
 
Description: 
You will be the Production Operations Lead for the Precision Fires programs within the Tactical Missiles Line of Business in Grand Prairie, TX. The Precision Strike Missile (PrSM) Missile Production Operations Lead is an exciting, fast-paced, leadership role that is responsible for the integration of production operations strategies, development of transition plans, and ultimately the successful execution of PrSM Missile production across multiple Lockheed Martin manufacturing facilities. 
 
What You Will Be Doing 
 
As the Production Operations Lead, you will serve as the Production Operation Manager's lead and will be required to manage program aspects related to Production Operations/manufacturing, with an emphasis on design for producibility and positioning products for full life cycle success. You will lead and drive the achievement of the most producible solutions for the customers, deliver scalable manufacturing solutions to future production teams and Lines of Business, and lead transition to production activities. 
 
Your responsibilities will include: 
<ul><li>
Identifying risks and opportunities early in process development and proactively building strategies for implementation to maximize throughput and manufacturability</li><li>
Attending and reporting at daily program meetings</li><li>
Understanding and developing site capacity plans</li><li>
Developing proposal estimates, tooling plans, and Basis of Estimates (BOEs) to support production efforts</li><li>
Creation of multi-site execution plans and strategies that meet Program requirements, from the proposal phase through contract closeout</li><li>
Working as Cost Account Manager (CAM) for tooling and other transition to production efforts</li><li>
Analyzing and developing plans for program rate increases</li><li>
Monitoring cost/performance</li><li>
Understanding material deliveries and planning the shop accordingly</li><li>
Working to help develop Cost Reduction Ideas and develop casting or additive solutions for production cut-ins</li><li>
Properly plan and work closely with Production sites to increase affordability and promote a culture of agility and World Class manufacturing</li><li>
Identifying and implementing creative solutions to maximize production (process updates, engineering changes or alternative identification, manpower allocation strategy, etc.)</li><li>
Helping to coordinate FAI and PLV activities</li><li>
Working with engineering on critical drawing changes</li></ul> 

Why Join Us 
 
We are seeking a highly motivated and experienced Production Operations Lead to join our team in Grand Prairie, TX. The ideal candidate will have a strong background in production operations, excellent leadership and communication skills, and the ability to work in a fast-paced environment. If you are a results-driven professional looking to contribute to the success of our organization, we encourage you to apply for this exciting opportunity. Learn more about Lockheed Martin's comprehensive benefits package and apply now. 
 
Further Information About This Opportunity 
 
This position is located in Dallas. Discover more about our Dallas, Texas location. 
 
MUST BE A U.S. CITIZEN - This position requires an Interim Secret clearance prior to start. 
 
Basic Qualifications: 
<ul><li>Bachelor's degree in related discipline</li><li>A broad base of knowledge regarding electronic, electromechanical, mechanical production, and assembly operations with general manufacturing processes</li><li>A broad base of knowledge of setting up new production line / facility</li><li>Demonstrated skills in team building and leading through influence</li><li>Previous leadership experience</li><li>Lean Six Sigma Green or Black Belt Certification</li><li>Interim Secret Clearance prior to start, which requires U.S. citizenship</li></ul>
Desired Skills: 
<ul><li>Related professional level career experience in production operations.</li><li>Production Operations leadership experience.</li><li>Experience in program execution with emphasis on cross-functional collaboration and leadership.</li><li>Experience in capacity &amp; capital planning.</li><li>Understanding and wide application of assembly and Test methods.</li><li>First Unit Flow planning &amp; execution</li><li>Manufacturing &amp; Test Statement of Work and Proposal development experience</li><li>Experience with Make-Buy Generation</li><li>Experience in the design of manufacturing processes, procedures, and production layouts for assemblies, equipment installation, machining and material handling.</li><li>Earned Value Management System Cost Account Manager (EVMS CAM) Certification or cost analysis experience</li><li>Ability to effectively communicate at all levels of the organization including to non-technical personnel.</li><li>Excellent written and verbal communication skills</li><li>Knowledge of the SAP MRP production control system</li><li>Ability to travel domestic and/or international</li><li>Experience managing, contributing to, and executing proposals and/or affordability initiatives</li><li>Experience with development programs</li><li>A clear understanding of the production processes employed within Lockheed Martin</li></ul>
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. 
Clearance Level: Secret 
Other Important Information You Should Know 
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. 
Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process. 
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. 
Schedule for this Position: 4x10 hour day, 3 days off per week 
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. 
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. 
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
 
 
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. 
 
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. 
Experience Level: Experienced Professional 
Business Unit: MISSILES AND FIRE CONTROL 
Relocation Available: Possible 
Career Area: Manufacturing 
Type: Full-Time 
Shift: First</div>

Production Operations Lead

Thndr

<div>
 
 About The Role
 
 
 
 We&rsquo;re looking for a dynamic People Operations Lead to elevate our People Operations department. This individual will report to our People &amp; Culture Consultant and they will be spearheading people operations as a function.
 
 
 
 
 What You'll Do
 
 
 
 
 <ul>
 <li>
 1. Payroll Operations Supervision:
 </li>
 <ul>
 <li>
 Oversee and ensure the accurate collection and verification of payroll-related information across Egypt.
 </li>
 <li>
 Supervise the end-to-end payroll process, ensuring timely and precise execution while identifying opportunities for process improvements and automation.
 </li>
 <li>
 Address payroll-related inquiries from employees and managers, ensuring compliance with local labor laws and continuously enhancing efficiency and accuracy in payroll operations.
 </li>
 </ul>
 <li>
 2. Onboarding and Offboarding:
 </li>
 <ul>
 <li>
 Take ownership of the end-to-end onboarding process for new hires, including designing, documenting, and continuously improving the onboarding framework to enhance employee experience and operational efficiency.
 </li>
 <li>
 Develop and manage the offboarding process, ensuring smooth transitions while maintaining compliance with internal policies and external regulations, and proactively identifying areas for process optimization and automation
 </li>
 </ul>
 <li>
 3. Insurance and Compliance:
 </li>
 <ul>
 <li>
 Liaise with the insurance office to handle Forms 1, 2, and 6 appropriately.
 </li>
 <li>
 Ensure all processes are compliant with Egypt's labor law and other relevant legal requirements.
 </li>
 </ul>
 <li>
 4. Process Improvement:
 </li>
 <ul>
 <li>
 Enhance existing People Operations processes in Egypt.
 </li>
 <li>
 Develop and implement strategies to elevate the People Operations function to the next level.
 </li>
 </ul>
 <li>
 5. Employee Support:
 </li>
 <ul>
 <li>
 Provide support and guidance to employees and managers regarding People Operations policies and procedures.
 </li>
 </ul>
 <li>
 6. Legal and Regulatory Compliance:
 </li>
 <ul>
 <li>
 Ensure thorough understanding and application of Egypt's labor law in all relevant People Operations processes
 </li>
 <li>
 Work closely with our Legal department to ensure compliance with people and culture regulations across all our operational countries.
 </li>
 </ul>
 </ul>
 
 
 What You'll Need
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field, with 10+ years of experience in People Operations, HR, or a similar role.
 </li>
 <li>
 Proven expertise in payroll, benefits administration, and onboarding/offboarding processes, especially in Egypt, with a strong understanding of regional labor laws.
 </li>
 <li>
 Skilled in managing employee relations, resolving workplace issues, and fostering a supportive work environment.
 </li>
 <li>
 Exceptional leadership, team management, and communication skills, with a conscientious approach to follow-through and embedding these behaviors within the team.
 </li>
 <li>
 Analytical and problem-solving abilities, with a keen attention to detail and organizational skills.
 </li>
 <li>
 High agency and adaptability, thriving in fast-paced, dynamic startup environments.
 
 
 </li>
 </ul>
 
 
 Who Are We?
 
 
 
 
 
 Thndr
 
 was founded with the dream to democratize access to investing through smart tech and human design, which is just a fancy way of saying giving anyone with a smartphone easy access to preserve and grow their wealth. At the same time, we&rsquo;re promoting local investment products to propel the economies that we serve
 
 
 History has shown that investing is the single greatest way to build long term wealth - but before
 
 Thndr
 
 , only a very small percentage of people had access to investing due to:
 
 
 <ul>
 <li>
 High barriers to entry - In the form of minimum account balances, brick and mortar onboarding and low financial literacy.
 </li>
 <li>
 Irrelevant experience - Catered towards traders and financial experts, therefore alienating the majority of the population.
 </li>
 <li>
 Fragmented offering - Investment products are not gathered in a single outlet.
 
 
 </li>
 </ul>
 On our short journey we&rsquo;ve validated that there is a need for our solution, as illustrated by these key figures:
 
 
 <ul>
 <li>
 3 million app downloads
 </li>
 <li>
 $8.8bn in annualized traded value
 </li>
 <li>
 #1 platform in terms of traded value
 </li>
 <li>
 84% of our users are investing for the first time
 </li>
 <li>
 65% of our users come from outside of capital cities and have previously had limited access to financial institutions
 
 
 </li>
 </ul>
 Building on our success with
 
 Thndr
 
 , we are continuing to change culture and break down barriers by launching
 
 Rumble
 
 , the first-of-its-kind subscription-based investment recommendations platform.
 
 
 
 Rumble
 
 was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry&rsquo;s top experts.
 
 
 You can consider
 
 Rumble
 
 your new financial advisor. Going beyond traditional investment advice, offering long- and short-term investment recommendations and financial content through engaging articles and videos that can guide users on their financial journey and maximize their returns.
 
 
 We&rsquo;re proud of how far we&rsquo;ve come and the size of our impact in just a few years - but we&rsquo;re just getting started and are excited for what&rsquo;s to come.
 
 
 It&rsquo;ll take a lot of passion, bold risks, and hard work to fulfill our mission of democratizing investing in MENA and giving everyone an equal opportunity to generate and grow their wealth.
 
 
 At Thndr, we&rsquo;re looking for people invigorated by our mission, not just those who simply check off all the boxes. We&rsquo;re looking for people that are hungry to become agents of change and that understand the huge responsibility associated with dealing with people&rsquo;s money.
 
 
 Join us if you&rsquo;re ready to be one of the first to build the premier trading platform in the MENA region. Apply now and help shape the future of trading!
 
 
</div>

People Operations Lead

Three Square Food Bank

<div>Description:

Job Purpose
Three Square Food Bank is a non-profit organization dedicated to providing food assistance to individuals and families in need across Southern Nevada. Our mission is to provide wholesome food to hungry people, while passionately pursuing a hunger-free community. Through our partnerships and programs, we distribute millions of meals each year and work tirelessly to address the root causes of hunger in our community. 
The Volunteer Lead ensures a safe, organized, and engaging volunteer experience at Three Square Food Bank. This role facilitates daily warehouse operations by guiding staff and volunteers, setting up workspaces, and ensuring products are received and organized efficiently. Responsibilities include maintaining inventory control, assisting with staff and volunteer training, and creating a positive, productive environment. Success in this role requires strong communication, organizational skills, and a commitment to staff and volunteer engagement and operational excellence.
This is not a managerial role. The Volunteer Operations Lead will not have direct reports.
Essential Job Functions<ul><li>
Ensure the warehouse remains clean, organized, and safe.</li><li>
Conducts and follows a regular schedule of cleaning creates a productive workspace for both volunteers and staff.</li><li>
Guide and assist volunteers and staff in their daily tasks, ensuring they have the necessary resources and information to perform effectively, including safety procedures, warehouse operations, and program-specific requirements.</li><li>
Maintain timely and clear communication with volunteers, staff, and management. Report volunteer activities and any issues directly to the Volunteer Manager.</li><li>
Assign appropriate tasks to volunteers and staff based on skill levels and priorities, ensuring accuracy and efficiency.</li><li>
Work closely with various departments to support overall operations and address any needs or challenges collaboratively.</li><li>
Assist with inventory checks, restocking, and organization to maintain accuracy and a smooth workflow within the warehouse.</li><li>
Evaluate and determine the amount of product needed to accommodate large volunteer groups.</li><li>
Responsible for supervision of volunteers both onsite and offsite.</li><li>
Responsible for on-going quality control of product following Three Square guidelines.</li><li>
Ensure that in-coming salvage loads are properly received and stored.</li><li>
Ensure that all discarded product is properly and securely disposed of.</li><li>
Foster a positive and inclusive volunteer experience by providing ongoing support, feedback, and recognition of volunteers.</li><li>
Ensure compliance with all applicable health laws and Three Square regulations.</li></ul>
Requirements:

Skills<ul><li>
Ability to guide and support volunteers and staff effectively.</li><li>
Clear and professional verbal and written communication.</li><li>
Social perceptiveness with strong collaboration and interpersonal skills and the ability resolve conflict and problem-solving.</li><li>
Strong organizational skills with attention to detail.</li><li>
Ability to manage multiple projects and deadlines while maintaining accuracy.</li><li>
Ability to handle interruptions, remain focused, and adjust to changing priorities.</li><li>
Customer service knowledge, including assessing needs and ensuring satisfaction.</li><li>
Proficiency with Microsoft Office (Word, Excel, Outlook) and volunteer management software.</li><li>
Active listening, critical thinking, and creative problem-solving.</li><li>
Ability to lift up to 50 lbs. and perform physical warehouse tasks.</li></ul>
Qualifications<ul><li>
High school diploma or GED with at least one year of experience working with volunteers.</li><li>
Experience in a warehouse or distribution setting preferred.</li><li>
Experience overseeing groups of people in an operational setting.</li><li>
Experience with warehouse and inventory management systems, such as CERES and MealConnect.</li><li>
Valid state driver&rsquo;s license (must be maintained throughout employment).</li><li>
Ability to pass a criminal background check and drug/alcohol screening.</li><li>
Ability to work evenings and weekends as needed.</li><li>
Reliable Transportation</li><li>
Forklift certification (or willingness to obtain)</li><li>
Manual and electric pallet jack certification (or willingness to obtain)</li></ul>
Working Environment<ul><li>
Requires working indoors in environmentally controlled conditions or outdoors in the elements.</li><li>
Job tasks are performed in close proximity to other people and volunteers</li><li>
Must travel to multiple sites and locations.</li></ul>
This job description does not list all the duties of the job. You may be asked to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Three Square Food Bank has the right to revise this job description at any time. The job description is not a contract for employment.</div>

Volunteer Operations Lead

Mint Source

<div>Job Title: Content Operations Lead

Location: Remote

Employment Type: Full-Time

Working Hours: 8-hour workday (Monday&ndash;Friday), flexible within Pakistan time zone

Industry: Digital Media 

About Us

Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage. 

Role Overview

Mint Source is hiring a Content Operations Lead for a Content Growth Agency. You&rsquo;ll own the engine behind a fast-paced YouTube and Instagram content operation, keeping timelines tight, tools organized, and teams in sync. Working closely with editors, strategists, and CSMs, you&rsquo;ll drive each brief from concept to publish with clarity and control. Success means predictable delivery, polished systems, and clients who see real growth without friction. 

What You&rsquo;ll Do
<ul>
<li>Run the full content pipeline for YouTube and Instagram, from brief to publish, to keep production flowing</li>
<li>Own the weekly content calendar, capacity planning, and scheduling to ensure deadlines are met</li>
<li>Lead daily standups and async check-ins to keep the team focused and unblock issues quickly</li>
<li>Oversee CSM workflows and client communication for clear updates and fast follow-through</li>
<li>Maintain task tracking and documentation in Trello and Notion for full operational visibility</li>
<li>Manage feedback and revisions in Frame.io, streamlining review cycles for quick approvals</li>
<li>QA video edits, thumbnails, titles, captions, and descriptions for quality, consistency, and platform fit</li>
<li>Coordinate across editors and strategists to align briefs, assets, and timelines with no loose ends</li>
<li>Spot performance bottlenecks and continuously improve processes to boost output</li>
<li>Operate the backend like a machine, organized, on-schedule, and error-free</li></ul> 
 
What We&rsquo;re Looking For
<ul>
<li>2+ years in content operations, social video production, or digital content management</li>
<li>Practical editing knowledge to guide quality and troubleshoot production gaps</li>
<li>Strong project and team management skills to keep people and timelines aligned</li>
<li>Systems thinker who loves building smooth, repeatable workflows</li>
<li>Excellent communicator, calm, clear, and concise with both team and clients</li>
<li>Self-sufficient and proactive, able to handle 80% of work independently</li>
<li>Fluency in Frame.io, Slack, Notion, and comfort with Trello and creator tool stacks</li>
<li>Creative problem-solver with a highly motivated, energetic mindset</li></ul> 
 
Key Performance Metrics (KPIs)
<ul><li>On-time delivery rate for scheduled YouTube and Instagram content</li>
<li>Accuracy and completeness of feedback left in Frame.io (batch, clear, actionable)</li>
<li>Client satisfaction and responsiveness in communication</li>
<li>Adherence to editing guidelines and execution briefs from Notion/calendar</li>
<li>Accuracy and maintenance of content calendar, SOPs, and task tracking tools</li>
<li>30 days: stabilize cadence and review flow, 60 days: streamline revisions and tool handoffs, 90 days: scale output without missing quality or deadlines</li></ul> 
 
What You Get
<ul>
<li>Fully remote role with flexibility and autonomy to run a high-performing content operation</li>
<li>Clear KPIs, structured feedback, and regular check-ins for growth and clarity</li>
<li>Contracting support via Mint Source&rsquo;s EOR (Employer of Record) model</li>
<li>Path to grow into a true Head of Content role as you demonstrate impact</li>
<li>Collaboration with talented creators, editors, and strategists across borders</li>
<li>Ownership of systems and workflows that power visible, measurable results</li></ul> 


Note: A portfolio of content you&rsquo;ve helped manage, ship, or oversee is a plus (e.g., YouTube channels, video campaigns, editorial calendars).</div>

Content Operations Lead

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Operations Lead, AVP
 
 
 
 
 Location: Bangalore, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Operations provides support for all of Deutsche Bank&rsquo;s businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary.
 </li>
 <li>
 A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.
 </li>
 <li>
 In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (&ldquo;KYC&rdquo;) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the bank&rsquo;s internal policies.
 </li>
 <li>
 The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg &amp; Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under child care assistance benefit (gender neutral)
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for verification of Client data
 </li>
 <li>
 Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc.
 </li>
 <li>
 Verifying KYC documentation of the Clients to be adopted/reviewed
 </li>
 <li>
 Perform the risk assessment of the Client to be adopted/reviewed
 </li>
 <li>
 Signing off on new client adoptions and periodic reviews
 </li>
 <li>
 Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the bank&rsquo;s internal policies
 </li>
 <li>
 Manage exception ensuring that all SLA&rsquo;s defined with the Business on timeliness and quality are adhered
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 9 to 13 years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc
 </li>
 <li>
 Understanding of Control, Compliance, Investigation/chasing functions in banks
 </li>
 <li>
 Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID)
 </li>
 <li>
 Ability to interpret regulatory guidelines and assessing risk scores and entity types
 </li>
 <li>
 Ability to interpreting alerts
 </li>
 <li>
 Ability to identifying trends and inconsistencies
 </li>
 <li>
 Understanding of end to end KYC process
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.htm
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Operations Lead, AVP

noon

<div>
 
 
 Job title:
 
 Operations Lead
 
 
 
 Location:
 
 Sheikh Zayed, Giza (On Site)
 
 
 
 Reporting to:
 
 AVP, Business Payment Gateway
 
 
 
 
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for an Integration &amp; Support Manager who can help us move even faster.
 
 
 noon&rsquo;s mission: Every door, every day
 
 .
 
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 We are looking for a talented and dedicated Operations Lead in noon&rsquo;s Fintech team to provide support for day to day business operations with a proven ability to work with minimal supervision while managing core activities pertaining to merchant onboarding, payment queries, analytics, customer &amp; merchant issues, internal and external stakeholder coordination, etc.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Proactively streamline operations activities per market.
 </li>
 <li>
 Investigate malfunctioning issues, recommend fixes and coordinate with relevant teams to implement changes. Improve operational performance and efficiency on a continuous basis.
 </li>
 <li>
 Manage and set up projects for various processes on JIRA, Zoho or any other platform
 </li>
 <li>
 Manage Partners relation such as banks, BNPLs and schemes from operation perspective like onboarding, invoicing and any other related matters
 </li>
 <li>
 Create operational processes through SOPS, documentations and manuals
 </li>
 <li>
 Support other departments to ensure successful business activities as a whole
 </li>
 <li>
 Ensure platforms and workflows are running smoothly and efficiently.
 </li>
 <li>
 Should aim at being an expert regarding operations processes, procedures and policies for the given business vertical
 </li>
 <li>
 Serve as the focal point for all information and communication on critical operational issues
 </li>
 <li>
 Participate in all financial operation related activities such as invoicing
 </li>
 <li>
 Participate in ongoing projects around development of backend systems
 </li>
 <li>
 Deal with merchant onboarding, payment queries, reporting, Partner &amp; merchant issues, etc
 </li>
 <li>
 Use strong problem-solving skills and a deep understanding of our systems to resolve queries with our customers in mind
 </li>
 <li>
 Find automated solutions to streamline and enhance process efficiency
 </li>
 <li>
 Act as a first level support for merchants queries
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 4+ years of experience in payments operations, process improvement, or business operations in the financial services or FinTech industry, preferably across the MENA region
 </li>
 <li>
 High ownership for all tasks at hand with keen eye for detail and robust problem solving abilities.
 </li>
 <li>
 Process oriented with a strong sense of ownership and accountability
 </li>
 <li>
 Bachelor&rsquo;s degree in business, finance, or a related field; MBA or other advanced degree preferred
 </li>
 <li>
 Ability to handle multiple tasks with tight deadlines whilst ensuring the work undertaken remains at a high standard.
 </li>
 <li>
 Able to grasp complex and detailed concepts/tooling easily and quickly, simplifying them where needed
 </li>
 <li>
 Excellent time management skills with the ability to build strong cross-functional relationships and work collaboratively
 </li>
 <li>
 Process driven &ndash; You understand processes intuitively, are highly organized, and are constantly on the lookout to improve the way you work, you love tweaking things
 </li>
 <li>
 You communicate your actions and intentions clearly - verbally as well as in a written form
 </li>
 <li>
 Proactive &ndash; You have a proactive attitude towards problems
 </li>
 <li>
 Highly motivated, you are a strong team player who is not afraid of pitching in and getting their hands dirty
 </li>
 <li>
 Ability to wear many hats, with an I can do attitude
 </li>
 <li>
 Strong aptitude for operations with a balance of process improvement and people management expertise
 </li>
 <li>
 Ability to work in an accelerated environment with several projects simultaneously, in a dynamic and constantly evolving context
 </li>
 <li>
 Analytically strong and ability to manage/learn data using MS Office /Excel or tools like Jira, Zendesk,Power BI among others
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Who will excel?
 
 </li>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Operations Lead, noon Payments

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
As a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Center. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. A core part of your responsibilities will be to ensure that the team perform efficiently to fulfill customer order while adhering to safety and quality guidelines. This includes taking care of your team and creating an engaging working atmosphere, and addressing barriers faced by line operators throughout the shift and adjusting shift plan to account for any last minute changes.
 
 
Key job responsibilities 
<ul><li>Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
</li><li>Support and train employees to deliver great service and supervise them in their daily tasks
</li><li>Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
</li><li>Work with other departments to find solutions to address common issues or support needs in areas of key performance
</li><li>Use data analysis to identify ways to optimize safety, quality and productivity
</li></ul></div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Advanced proficiency in Turkish in both written and verbal communication
</li><li>Relevant experience working with data analytics and using these metrics to identify problems
</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
</li><li>Proactive problem solving and hands on approach</li><li>Analytical skills (able to identify problem root cause, predict issues by looking at data and Key Performance Indicators)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience of stakeholder management including building and maintaining professional relationships
</li><li>Experience in an operational environment, such as logistics, retail, hospitality, or customer service
</li><li>Min intermediate proficiency in English
</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Lead, ISS Team

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