operations lead

Kasa

<div><div><h3 class="jobSectionHeader"><b>About Kasa</b></h3>
<p>
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.</p>
<p>
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities &mdash; and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.</p></div><p><b>
Location:</b> Chicago, Illinois</p>
<p><b>
Time Commitment:</b> approximately 32-40 hours</p>
<p><b>
Anticipated Schedule:</b> Flexible - including nights, weekends, and holidays.</p>
<h3 class="jobSectionHeader"><b>
The Role</b></h3>
<p>
The Property Operations Lead role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the <b>East</b> market, supporting efficient and successful operations for the <b>Chicago</b> market portfolio. Through regular in-person inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in.</p>
<p>
Like many operations roles, there is no &quot;typical day&quot; but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, and providing support for lockouts, last-minute requests, and assisting with other guest issues.</p>
<p>
A typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.</p>
<h3 class="jobSectionHeader"><b>
Unleash your career potential at Kasa</b></h3>
<p>
We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.</p>
<h3 class="jobSectionHeader"><b>
Required Attributes</b></h3>
<ul><li><b>Think Like an Owner:</b> Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit.</li>
<li><b>Tech Savvy:</b> Proficient with modern technology tools and effectively uses them to complete daily work.</li>
<li><b>Handy:</b> Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.</li>
<li><b>Quality Control Leader:</b> Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.</li>
<li><b>Reliable:</b> Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.</li>
<li><b>Collaborative:</b> Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.</li>
<li><b>Smooth Operator:</b> Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.</li>
<li><b>Change Agent:</b> Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.</li>
<li><b>Process Minded:</b> Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.</li>
</ul><h3 class="jobSectionHeader"><b>Required policy information:</b></h3>
<ul><li>This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.</li>
</ul>
<p><i>Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.</i></p>
<h3 class="jobSectionHeader"><b>
Expected Results</b></h3>
<ul><li><b>Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics.</b>
<ul><li>Key Initiative: Identify and communicate on-site issues.</li>
<li>Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines.</li>
<li>Key Initiative: Participate in preventative maintenance program.</li>
</ul></li><li><b>Role Objective 2: Complete tasks that drive productivity within the operation.</b>
<ul><li>Key Initiative: Complete brand standard inspections to gather property-level data.</li>
<li>Key Initiative: Decrease the number of after-hours calls and inquiries.</li>
</ul>
</li></ul><h3 class="jobSectionHeader"><b>Curious about the Kasa experience? Save 15% when you book on </b><b>kasa.com</b></h3>
<h3 class="jobSectionHeader"><b>Benefits</b></h3>
<ul>
<li><p><b>Kasa Travel Credit:</b> We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.</p>
</li>
<li><b>The Pay:</b> The starting base pay for this role is $22.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.</li>
<li>
<p><b>Paid Time Off:</b> Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.</p>
</li>
<li><p><b>Health Coverage:</b> We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.</p></li></ul><br>
<h3 class="jobSectionHeader"><b>
</b></h3><div><p><i>Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.</i></p>
<p><i>
Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information </i><i>here</i><i> and </i><i>here</i><i>.</i></p>
<p><i>
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People &amp; Talent team.</i></p>
<h3 class="jobSectionHeader"><b>
A Note on Recruiting &amp; Job Scams</b></h3>
<p><i>
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs </i><i>kasa.com</i><i> and </i><i>us.greenhouse-mail.io</i><i>. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this </i><i>article </i><i>from consumer.ftc.gov for more details.</i></p></div></div>

Property Operations Lead

OnBuy.com

<div><p><b>Who are OnCommerce?</b></p><p>
OnCommerce is a global selling platform that powers a growing network of retail channels, including:</p><ul><li><b>
OnBuy</b> - The only marketplace in the world to give customers instant Cashback on everything</li><li><b>
easyShop</b> - An all-new marketplace created in collaboration with the easy&reg; family of brands</li><li><b>
Comet</b> - The iconic UK tech brand making its return later this year</li></ul><p>
OnCommerce is growing fast, launching new brands and scaling to power the future of ecommerce.</p><p></p><p><b>
Be Part of the Story</b></p><p>
OnCommerce is constantly evolving. Everyone here plays a hands-on role in shaping what comes next, building brands that make an impact across global markets. There&rsquo;s no red tape or rigid corporate structure; just smart people taking ownership and figuring things out as we build something big together. The pace is fast, priorities shift, things aren&rsquo;t always perfectly set up, and you&rsquo;ll often need to get stuck in and solve problems. But if you thrive in that kind of environment, you&rsquo;ll have real influence, real ownership, and the chance to grow with a rapidly scaling business.</p><p><b>
Why This Role Exists</b></p><p>
OnCommerce is transforming its platform and operating model while continuing to trade live, every day, across Buyer and Seller domains. That dual demand, build the future, protect the present, doesn't run itself. This role exists to hold both at once: the standard the engineering team is held to, the resilience of what's live today, and the continuity of delivery and culture as the organisation restructures around it.</p><p></p><p><b>
Role Overview:</b></p><p>
This is a senior leadership role accountable for the day-to-day performance and long-term evolution of OnCommerce&rsquo;s engineering function, spanning both the current platform and its transformation to a modern, composable architecture.</p><p>
The Engineering &amp; Operations Lead owns engineering delivery, operational resilience, and standards across all squads, ensuring strong processes translate into reliable services, predictable delivery, and high-performing teams.</p><p>
Working alongside the Transformation and Solution Architecture Leads, you will balance live operations with platform evolution, ensuring neither stability nor progress is compromised.</p><p>
Success in this role requires leading people, setting clear expectations, and driving accountability for outcomes, while making effective trade-offs between short-term delivery and long-term sustainability.</p><p></p><p><b><br>
Key Responsibilities</b></p><p>
Product Engineering Ownership &amp; Accountability</p><ul><li>
Define and enforce clear ownership boundaries across the engineering team, by domain (Buyer / Seller / Platform), holding every contributor accountable regardless of sourcing model (permanent or partner-led)</li><li>
Track and report Throughput and Instability per domain, so standards are visible and enforceable, not aspirational</li></ul><p>
Transformation Continuity</p><ul><li>
Hold delivery consistent through every point of disruption the transformation introduces: nearshore/offshore onboarding, domain moves, headcount change</li><li>
Partner with the Transformation Lead to ensure structural change doesn't degrade live delivery</li></ul><p></p><p><br>
Standards &amp; Engineering Governance</p><ul><li>
Own the engineering standard across both the current platform and the target state</li><li>
Review the Transformation Lead's roadmap for engineering-standard and operational impact before commitments are made</li><li>
Own how modern and legacy architecture coexist during migration, guarding against legacy practices and assumptions leaking into the new platform</li></ul><p></p><p><br>
People Leadership &amp; Team Engagement</p><ul><li>
Lead and develop engineering capability across squads (including DevOps and platform functions)
</li><li>Coach and support Tech Leads to build consistent leadership standards across teams
</li><li>Foster a culture of ownership, accountability, and continuous improvement
</li><li>Identify capability gaps and support hiring, development, and succession planning
</li><li>Own resource planning, including capacity, skills mix, and on-call structure</li></ul><p></p><p><br>
Operational Resilience &amp; Incident Ownership</p><ul><li>
Establish and run a two-tier resolver model: Ops on-call for standard support and runbook-driven issues, Product Engineering (Buyer/Seller) as the resolver group for genuine engineering problems</li><li>
Build rota depth (minimum 3 engineers per domain, or full team where smaller) so resolution doesn't depend on any one individual</li><li>
Drive a genuinely blameless Post-Incident Review culture, building on the existing Incident Management SOP</li></ul><p></p><p><br>
Security &amp; Risk</p><ul><li>
Embed secure coding practice, SAST/DAST scanning, and OWASP-aligned standards into the engineering definition of done</li><li>
Surface security risk in business terms (exposure, cost to fix vs cost to carry) and route it to the appropriate decision-maker, rather than carrying risk-acceptance decisions unilaterally</li></ul><p></p><p><br>
Technical Debt Management</p><ul><li>
Identify, log, and manage technical debt within day to day delivery</li><li>
Escalate strategic trade-offs (rebuild vs patch, roadmap sequencing) to the Solution Architecture Lead, owning visibility and routine remediation rather than the strategic call</li></ul><p></p><p><br>
Delivery &amp; Execution</p><ul><li>
Work with Product Owners (Buyer and Seller) to translate roadmap items into scoped, sequenced engineering execution</li><li>
Own technical design and implementation choices day to day, operating within established architectural patterns without requiring sign-off for routine work</li><li>
Escalate to Product Owner Heads where scope or trade-off decisions sit above the Product Owner's remit</li></ul><p></p><b><br>
Requirements</b><p><br>
Essential
</p><ul><li>Strong full-stack engineering background with Laravel/PHP, comfortable across monolith and microservices patterns</li></ul><ul><li>
People leadership: hiring, mentoring, performance management</li><li>
Direct experience leading an engineering transformation, restructuring teams, process, or architecture, while keeping a live, revenue-generating platform running throughout</li><li>
Strong API design and system architecture experience</li><li>
Production experience with MySQL, Couchbase or MongoDB, and Redis</li><li>
GCP, deploying and operating live services at scale</li><li>
Experience balancing legacy support against parallel investment in a target architecture</li><li>
Startup or scale-up experience, comfortable operating with ambiguity and limited resource</li></ul><p>
Desirable
</p><ul><li>Has lived through a MACH or composable architecture migration on a live, trading platform, not greenfield, and carries the scars: knows where the pain actually shows up (data consistency across services, search/catalogue re-platforming, vendor lock-in regret)</li><li>
Multi-cloud or cloud-agnostic experience, enough to have an informed, opinionated view on GCP versus alternatives rather than default loyalty to whatever's currently in place</li><li>
Comfortable working beyond PHP where the future stack calls for it (e.g. Node.js, Go, Python)</li></ul><br>
<b>
Benefits</b><p><br>
The salary on offer for this role is upto &pound;100k per annum depending on experience.</p><p>
We also offer the following benefits:</p><ul><li>
Company Equity- In return for helping us to grow, we&rsquo;ll offer you company equity, meaning you own a piece of this business we are all working so hard to build.</li><li>
25 days annual leave + Bank Holidays</li><li>
1 extra day off for your Birthday</li><li>
Employee Assistance Programme</li><li>
Perks at Work benefit platform</li><li>
Opportunities for career development and progression</li></ul><p></p><p><b>
This role is UK remote or Hybrid if you live near our Manchester or Bournemouth's offices.</b></p><p><b>
Our Commitment</b></p><p>
OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.</p><p></p><p><br>
Just a heads up <b>&mdash; we never use WhatsApp</b>. or any messaging apps<b> to contact candidates </b>If someone reaches out this way, it isn&rsquo;t us and let the recruitment team know.</p></div><p></p>

Engineering & Operations Lead

Fiducial

<div><h2 class="jobSectionHeader"><b>Opening</b></h2><p>
WE CANNOT PROVIDE VISA SPONSORSHIP</p><h2 class="jobSectionHeader"><b>
Details</b></h2><p>
Preferred starting date: ASAP</p><p>
Weekly availability: full-time on-site (5 days/week)</p><p>
Location: Delft, the Netherlands</p><h2 class="jobSectionHeader"><b>
About the company</b></h2><p>
Fiducial is a young but fast-growing deep-tech start-up with big ambitions at the frontier of autonomy, perception, and defence. Currently, we are developing software for advanced on-board UAV situational awareness in military applications. Using low-cost and widely available sensors and compute, our solutions are built for scalability. From there, we plan to develop a line-up of interconnected solutions to safeguard European safety.</p><p>
Our team consists of engineers that are passionate about the technology and solutions they develop. The only time most of us are not thinking about the technology is when we are asleep, and sometimes even then. Our team members have a background in different fields such as Aerospace Engineering, Computational Science and Engineering, Robotics and Computer Graphics. Our office is located in the Aerospace Innovation Hub, a start-up hub located on the TU Delft campus in the faculty of Aerospace Engineering.</p><p>
We work closely with top-tier partners, ranging from government agencies and prime contractors to academic research institutes and other start-ups. Our projects span from large tender orders in collaboration with partners to low TRL research with government agencies. Whether through formal R&amp;D programs or rapid prototyping tracks, we operate at the intersection of innovation and deployment.</p><h3 class="jobSectionHeader"><b>
Your role</b></h3><p>
As our <b>People Operations Lead</b>, you will take ownership of our People Operations foundation and help us improve it as we scale: onboarding, contracts, employee records, HR workflows, hiring operations, manager support, and employee relations. You will report directly to the COO and work closely with leadership to make our people practices clearer, more consistent, and more scalable.</p><p>
This is a hands-on improvement and scaling role. We already have the basic foundations in place, but they need to become more reliable, structured, and easier to run as the company grows. In the short term, you will bring stronger consistency, follow-through, documentation, and ownership to day-to-day people operations.</p><p>
In the longer term, you will help shape how People Operations scales with the company. We are looking for someone with the ambition and judgment to grow with us, strengthen lightweight people systems, and eventually help design the People team we need for the next stage.</p><p>
Our base is in the Netherlands, but our team is increasingly distributed. You will help us improve practical, compliant people practices that work across the Netherlands and other European countries, coordinating with the right internal owners and external advisors where needed.</p><p>
We are an AI-first technical startup using tools such as Notion, Ashby, Slack, ChatGPT, and AI agents. You do not need to be technical, but you should be tech-savvy, structured, and curious about using modern tools to make People Operations faster, clearer, and less manual.</p><p>
This role is for someone who has worked in a startup or scale-up before, loves improving messy-but-functional systems, and wants to make people infrastructure more reliable without slowing the company down with unnecessary bureaucracy.</p><p><b>
Key responsibilities</b></p><h3 class="jobSectionHeader"><b>
People Operations foundation</b></h3><ul><li><p>
Build and run core People Operations processes across the employee lifecycle.</p></li><li><p>
Own workflows for contracts, onboarding, offboarding, employee records, HRIS/data hygiene, policies, and documentation.</p></li><li><p>
Manage probation tracking and make sure managers hold timely review conversations.</p></li><li><p>
Maintain and improve the employee handbook and core people documentation.</p></li><li><p>
Work closely with Finance on payroll, employment cost tracking, and related approvals, coordinating with external advisors where needed.</p></li><li><p>
Identify people risks early and escalate clearly to the COO and leadership team.</p></li></ul><h3 class="jobSectionHeader"><b>
Hiring, recruitment, and distributed employment</b></h3><ul><li><p>
Support hiring managers with role setup, interview process, candidate communication, offer workflows, and hiring process discipline.</p></li><li><p>
Work closely with technical recruiters on niche talent sourcing, candidate pipeline quality, hiring priorities, interview process, and offer coordination.</p></li><li><p>
Support remote and international hiring, including employment, payroll, contract, relocation, and onboarding approaches for hires in other European countries.</p></li><li><p>
Coordinate 30% ruling applications for eligible employees in the Netherlands with external advisors.</p></li><li><p>
Ensure our people processes are grounded in Dutch employment practices while scalable enough for a distributed European team.</p></li></ul><h3 class="jobSectionHeader"><b>
People systems, tooling, and project management</b></h3><ul><li><p>
Improve our trackers, templates, checklists, dashboards, and operating rhythms for people processes.</p></li><li><p>
Turn ambiguous people operations problems into practical workflows with clear owners, timelines, and next steps.</p></li><li><p>
Drive follow-through across managers, hiring teams, external advisors, and internal stakeholders.</p></li><li><p>
Use tools such as Notion, Ashby, HRIS platform, Slack, ChatGPT, and AI agents to reduce manual work and improve visibility.</p></li><li><p>
Gradually help build lightweight processes for performance reviews, salary reviews, role clarity, and future People function scaling.</p></li></ul><h2 class="jobSectionHeader"><b>
What we expect from you</b></h2><p>
We are looking for a pragmatic, hands-on, highly structured People generalist who can create order without creating bureaucracy.</p><p>
You are likely a strong fit if you have:</p><ul><li><p>
5&ndash;10 years of HR generalist, People Operations, or HR operations experience in the Netherlands.</p></li><li><p>
Experience in an international startup, scale-up, or fast-changing environment.</p></li><li><p>
Experience supporting remote or distributed teams, with a strong ability to figure out employment practices in other European countries.</p></li><li><p>
Strong knowledge of international hiring practices and the employee lifecycle: onboarding, contracts, HR administration, employee relations, performance support, and offboarding.</p></li><li><p>
Excellent documentation, process-building, and follow-up discipline.</p></li><li><p>
Strong project management instincts: you know how to create owners, timelines, trackers, and next steps.</p></li><li><p>
A builder mindset: you like creating useful systems, not just maintaining existing ones.</p></li><li><p>
The confidence to push back constructively and hold people to agreed processes.</p></li><li><p>
Interest in growing with the company and eventually helping build a broader People team.</p></li></ul><p>
Bonus points if you:</p><ul><li><p>
Have experience in a deeptech, high-tech, AI, robotics, aerospace, defence, hardware, or engineering-led startup.</p></li><li><p>
Are tech-savvy and comfortable with tools such as Notion, Slack, HRIS platforms, Ashby, ChatGPT, and AI agents.</p></li><li><p>
Have built lightweight workflows, templates, databases, dashboards, or automations.</p></li><li><p>
Are curious about how AI can improve hiring, onboarding, HR documentation, manager support, and people operations.</p></li></ul><p>
You should believe that good People Operations is not about adding bureaucracy. It is about creating clarity, fairness, consistency, and better management.</p><p>
We especially value people who can:</p><ul><li><p>
Keep processes lightweight and useful.</p></li><li><p>
Balance empathy with accountability.</p></li><li><p>
Push back constructively when needed.</p></li><li><p>
Help first-time managers become better leaders.</p></li><li><p>
Work independently without needing a fully established People structure.</p></li><li><p>
Build people practices that work for both Dutch-based employees and distributed European team members.</p></li><li><p>
Move between hands-on execution and longer-term people system design.</p></li></ul><h2 class="jobSectionHeader"><b>
What we offer</b></h2><ul><li><p>
Money of course.</p></li><li><p>
25 vacation days per year.</p></li><li><p>
Reimbursed travel expenses and company laptop.</p></li><li><p>
Flexible working hours.</p></li><li><p>
A hands-on environment where your work will directly improve how the company operates.</p></li><li><p>
A chance to build the People function from the ground up and grow with the company.</p></li><li><p>
The opportunity to shape the future People team, not just operate existing processes.</p></li><li><p>
A fast-moving, mission-driven technical startup environment.</p></li><li><p>
A culture that values ownership, autonomy, direct communication, and practical problem-solving.</p></li></ul><h2 class="jobSectionHeader"><b>
The application procedure</b></h2><ul><li><p>
If after reading the above you are convinced you are the right person for the job, send us some information about yourself; this can be a resume, website or other source, as long as we get a clear impression of your background and skills.</p></li><li><p>
We&rsquo;ll get back to you as soon as possible. If we see a potential fit, you&rsquo;ll first receive a short follow-up questionnaire. Based on your answers, we&rsquo;ll invite you for an interview. This interview is an opportunity to talk through a real problem/scenario and show us you think and communicate.</p></li><li><p>
If at this point we feel you are the person we are looking for, we&rsquo;ll discuss the specifics.</p></li><li><p>
Welcome to the team!</p></li></ul></div>

People Operations Lead

Taktile

<div><h2 class="jobSectionHeader"><b>About Taktile</b></h2><p>
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions &mdash; approving more customers, reimbursing claims instantly, and financing every business worth funding.</p><p>
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, London, Berlin, S&atilde;o Paulo, and Iași, the company has raised $189M from Goldman Sachs Growth Equity, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com.</p><p></p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
Taktile builds AI products for the world's most complex decisions and we hold ourselves to the same standard internally. We believe the companies that win the next decade will be the ones that turn AI from a tool into a multiplier - embedded into how every team works.</p><p>
We're looking for an AI Enablement Lead to make this the reality at Taktile. This is a high-leverage, internal-facing operations role: you won't be building features for our customers, you'll be building the tools, integrations, and workflows that make every Taktilian faster and better at their job.</p><p>
You'll be the first hire dedicated to this mission, working closely with team leads across the company to identify, build, and scale the AI workflows with the biggest impact. You'll be taking over a program that was set up internally and comes with support for infrastructure and agent-building. You will operate at both strategic and hands-on levels: setting the roadmap and reporting directly to leadership, while also building workflows and running enablement yourself.</p><p>
Taktile is a hybrid company. This role requires working at least 3 days per week from one of our offices in Berlin, Iasi, or London.</p><h2 class="jobSectionHeader"><b>
What You'll Do</b></h2><h3 class="jobSectionHeader"><b>
Strategy &amp; Roadmap</b></h3><ul><li><p>
Define and own Taktile's internal AI roadmap, prioritize use cases across Go-to-market, Operations, and G&amp;A</p></li><li><p>
Track market trends, peer practices, regulatory evolution, and emerging tools &mdash; stay on the frontier, know when new tools and models release, which ones are worth experimenting with, and bring the best back into the business</p></li><li><p>
Continuously evaluate and improve our setup to maximize adoption and improve efficiency of our teams</p></li><li><p>
Report to leadership on progress, AI adoption, and program ROI</p></li><li><p>
Set the internal standard for &quot;production-ready&quot; AI workflows and act as the escalation point and quality bar for everything our teams ship</p></li><li><p>
Define a build vs. buy framework for AI point solutions - assessing, approving, or deprecating tools in close collaboration with our teams</p></li></ul><h3 class="jobSectionHeader"><b>
Agentic Workflow Development</b></h3><ul><li><p>
Build internal tools and agents end-to-end that wire Taktile's SaaS stack (HubSpot, Notion, Linear, Gong) into our engineers' and operators' daily workflows. Own scope, design, implementation, rollout, and iteration.</p></li><li><p>
Evolve AI architecture based on internal customer needs and tangible, measurable improvements.</p></li><li><p>
Identify, prioritize, and scale automation opportunities across business units, while clearly differentiating what can and should be automated and to what degree vs. what should not (yet)</p></li><li><p>
Find the highest-leverage workflows. Embed with teams across Engineering, GTM, Customer Success, Finance, and Operations to identify where AI can remove the most friction.</p></li><li><p>
Build team-level ownership and coordinate a network of AI champions so workflows are maintained without central dependency</p></li></ul><h3 class="jobSectionHeader"><b>
Capability Building &amp; governance</b></h3><ul><li><p>
Drive adoption, not just deployment. Run hands-on workshops, pair sessions, and office hours to teach teams how to actually use what you ship. Measure success in real adoption and time saved, not features delivered.</p></li><li><p>
Partner with Security and IT on governance. Apply least-privilege principles from day one. Build the guardrails, access scoping, and audit trails that let us move fast on AI without exposing customer data or production systems.</p></li></ul><h2 class="jobSectionHeader"><b>
What You'll Need</b></h2><ul><li><p>
5+ years in consulting, operations, or a similar cross-functional senior role</p></li><li><p>
Ability to write and review production-grade Python and SQL - preferably with a strong technical background - e.g., Data Science</p></li><li><p>
Technical deployment experience + hands-on experience building with modern LLM tooling - agent frameworks, tool use, prompt engineering, MCP, evals</p></li><li><p>
Enough technical depth to converse about LLM pipelines, agentic workflows, and integrations</p></li><li><p>
Excellence breaking down complex problems and making quick, well-informed decisions even under pressure</p></li><li><p>
Strong program management skills across complex, multi-stakeholder environments</p></li><li><p>
Fluent English, both written and spoken. Strong written and verbal communication skills from leadership reporting to internal playbooks - with both technical and non-technical operators alike</p></li></ul><h2 class="jobSectionHeader"><b>
Our Stack</b></h2><ul><li><p>
AI: Claude</p></li><li><p>
Programming Language: Python</p></li><li><p>
Data Platform: AWS, Snowflake, dbt, Terraform</p></li><li><p>
Internal Tools: Notion, Linear, HubSpot, Gong, Ramp</p></li></ul><p><b>
What We Offer</b></p><ul><li><p>
Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.</p></li><li><p>
Make an impact and meaningfully shape an early-stage company.</p></li><li><p>
Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.</p></li><li><p>
Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.</p></li><li><p>
Receive a top-of-market equity and cash compensation package.</p></li><li><p>
Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.</p></li><li><p>
Use the equipment of your choice including meaningful home office set-up.</p></li></ul><p><b>
Our Stance</b></p><ul><li><p>
We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.</p></li><li><p>
We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.</p></li></ul><p><b>
About Your Employment. </b>Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.</p><p><b>
Your Privacy</b>. Taktile (&ldquo;we&rdquo; or &ldquo;us&rdquo;) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.</p><p><b>
How we use your data:</b> We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.</p><p><b>
Legal basis (EU/UK applicants):</b> We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).</p><p><b>
Retention:</b> If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates&rsquo; data becomes part of their employment records.</p><p><b>
Your rights:</b> Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.</p><p><b>
Automated decision-making:</b> We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.</p><p><b>
International transfers:</b> Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.</p><div></div><p><br>
By submitting your application, you acknowledge that you have read and understood Taktile&rsquo;s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com</p></div>

AI Operations Lead

<div><h4 class="jobSectionHeader"><b>About the role</b></h4>
<div>Senior Cyber Security Operations Lead</div>
<div><b>
6-Month Contract | Fully Remote | European Time Zone | Inside IR35</b></div>
<div>
We're supporting a global organisation seeking an experienced Cyber Security professional to join a lean and highly collaborative security team during a period of significant operational growth.</div>
<div>
</div><div>This is a hands-on role for someone who enjoys solving problems, leading technical activities, and operating across multiple areas of cybersecurity. The successful candidate will play a key role in managing security incidents, supporting operational security activities, and driving security improvements across a complex technology environment.</div>
<div>
</div><div>This position is ideal for someone who enjoys remaining close to the technology while taking ownership of critical security activities and helping coordinate teams across different regions.</div>
<div>
</div><div>What You'll Be Doing</div>
<div>
</div><ul><li>Leading the operational response to security incidents and major security events.</li>
<li>Coordinating investigations, remediation activities, and post-incident reviews.</li>
<li>Supporting day-to-day security operations and ensuring operational priorities are delivered effectively.</li>
<li>Managing security-related requests and helping maintain a strong security posture across the organisation.</li>
<li>Driving improvements to security monitoring, detection, response, and operational processes.</li>
<li>Supporting vulnerability management and remediation initiatives.</li>
<li>Contributing to security tooling implementations, upgrades, and optimisation projects.</li>
<li>Working closely with infrastructure, engineering, support, and business teams to deliver security outcomes.</li>
<li>Acting as a senior technical point of contact during operational security activities.</li>
</ul>
<div></div><div>We're interested in security professionals who have developed broad cybersecurity experience rather than specialising in a single security discipline.</div>
<div>
</div><div>You may currently be working as a:</div>
<div>
</div><ul><li>Security Operations Lead</li>
<li>Senior Security Engineer</li>
<li>Cyber Security Specialist</li>
<li>Security Consultant</li>
<li>Security Analyst Lead</li>
<li>Infrastructure or Platform Engineer who has transitioned into cybersecurity</li>
</ul>
<div></div><div>Successful candidates will typically have experience across several of the following areas:</div>
<ul>
<li>Incident Response</li>
<li>Security Operations</li>
<li>Vulnerability Management</li>
<li>Security Engineering</li>
<li>Security Tooling &amp; Platforms</li>
<li>Security Project Delivery</li>
<li>Risk &amp; Security Governance</li>
<li>Stakeholder Engagement</li>
</ul>
<div></div><div>Required Experience</div>
<ul>
<li>Minimum 5 years of relevant cybersecurity experience.</li>
<li>Proven experience leading or coordinating security incident response activities.</li>
<li>Hands-on experience with technologies such as SIEM, EDR, vulnerability management platforms, DLP solutions, IAM technologies, or related security tooling.</li>
<li>Strong understanding of network, endpoint, and cloud security concepts.</li>
<li>Experience working in operational security environments.</li>
<li>Ability to communicate effectively with both technical and non-technical stakeholders.</li>
<li>Strong organisational skills and the ability to manage competing priorities.</li>
</ul>
<div></div><div>Desirable Experience</div>
<div>
</div><ul><li>Experience implementing or upgrading security technologies.</li>
<li>Previous background in infrastructure, networking, systems engineering, or platform engineering.</li>
<li>Exposure to compliance or security governance frameworks.</li>
<li>Industry certifications such as CISSP, CISM, GCIH, GCIA, Security+, or similar.</li>
</ul>
<div></div><div>Personal Attributes</div>
<div>
</div><ul><li>Pragmatic and solutions-focused.</li>
<li>Comfortable taking ownership and making decisions.</li>
<li>Strong communicator with excellent stakeholder management skills.</li>
<li>Collaborative and able to influence without direct authority.</li>
<li>Able to remain calm and effective during security incidents and operational challenges.</li>
</ul>
<div></div><div>Contract Details</div>
<ul>
<li>Initial 6-Month Contract</li>
<li>Fully Remote</li>
<li>European Time Zone Working Hours Required</li>
<li>Inside IR35</li>
<li>Immediate Start Preferred</li>
</ul>
<div></div><div>If you're looking for an opportunity to broaden your security experience, remain hands-on technically, and play a key role within a growing cybersecurity function, we'd be interested in speaking with you.</div>
<div>
</div><div>NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.</div></div>
<br><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
</div><ul><li><b>Posted:</b> 9 days ago
</li><li><b>Location:</b> Newcastle upon Tyne, Tyne and Wear
</li><li><b>Job Type:</b> Contract
</li><li><b>Job Ref:</b> 63123</li></ul></div>

Cyber Security Operations Lead

KT Healthcare

<div><p><b>Location: Chichester (office-based, 5 days per week)</b></p>
<p>We welcome applications from candidates living within a reliable commuting distance of the office.</p>
<p><b>About KT Healthcare</b></p>
<p>KT Healthcare is a family-owned private healthcare provider specialising in neurodevelopmental, brain injury and therapeutic services. We work with GPs, NHS ICBs, Local Authorities and private sector partners to deliver accessible, person-centred care.</p>
<p>Due to continued growth within our Autism Diagnostic Service, we are seeking an experienced Deputy Operations Lead to support operational delivery, team leadership and service improvement.</p>
<p><b>The Role</b></p>
<p>Working closely with the Operations Lead, you will support the day-to-day management of the Autism Diagnostic Service, ensuring efficient, compliant and high-quality service delivery.</p>
<p>You will lead Patient Support Coordinators and Assistant Psychologist Patient Support Coordinators, oversee operational performance, support workforce planning and contribute to continuous improvement initiatives.</p>
<p>This role is ideal for a proactive operational leader who enjoys problem-solving, developing people and driving service excellence in a fast-paced healthcare environment.</p>
<p><b>Key Responsibilities</b></p>
<p><b>Operational Management</b></p>
<ul><li>Support day-to-day delivery of the Autism Diagnostic Service.</li>
<li>Assist with appointment scheduling, workforce planning and service coordination.</li>
<li>Monitor operational performance and support achievement of service targets.</li>
<li>Identify and implement process improvements and efficiencies.</li>
<li>Support the introduction of new systems and ways of working.</li>
<li>Provide operational cover during the Operations Lead&rsquo;s absence.</li>
</ul>
<p><b>Team Leadership</b></p>
<ul><li>Provide day-to-day leadership and support to operational teams.</li>
<li>Conduct supervision meetings, one-to-ones and appraisals.</li>
<li>Support recruitment, onboarding, training and development.</li>
<li>Promote a positive, collaborative and accountable culture.</li>
<li>Assist with workload management and resource allocation.</li>
</ul>
<p><b>Patient Experience &amp; Communication</b></p>
<ul><li>Support effective coordination of patient pathways and operational processes.</li>
<li>Act as an escalation point for patient, clinician and operational queries.</li>
<li>Assist with complaint investigation and resolution.</li>
<li>Maintain effective communication between operational teams, clinicians and senior leaders.</li>
</ul>
<p><b>Governance &amp; Compliance</b></p>
<ul><li>Support compliance with safeguarding, GDPR and information governance requirements.</li>
<li>Maintain accurate operational records and data management practices.</li>
<li>Assist with incident reporting, audits and quality improvement initiatives.</li>
<li>Identify operational risks and support mitigation plans.</li>
</ul>
<p><b>Data &amp; Reporting</b></p>
<ul><li>Support collection, analysis and reporting of operational data.</li>
<li>Monitor KPIs and identify trends and improvement opportunities.</li>
<li>Assist with workforce, referral and performance reporting.</li>
<li>Contribute to data-driven decision-making and service development.</li>
</ul>
<p><b>About You</b></p>
<p>You will be an organised and confident operational professional with experience leading teams in a fast-paced environment.</p>
<p>You will have excellent communication skills, strong attention to detail and the ability to manage competing priorities while maintaining a professional, solutions-focused approach.</p>
<p>You will be passionate about delivering high-quality services, developing people and contributing to a positive workplace culture.</p>
<p><b>Qualifications &amp; Experience</b></p>
<p><b>Essential</b></p>
<ul><li>Experience in a supervisory, team leader or management role.</li>
<li>Experience working in a fast-paced operational environment.</li>
<li>Strong organisational and workload management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Experience supporting or managing team performance.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Ability to interpret data and identify trends.</li>
<li>Proficiency in Microsoft Office and business systems.</li>
<li>Understanding of confidentiality, safeguarding and professional standards.</li>
</ul>
<p><b>Desirable</b></p>
<ul><li>Experience within healthcare, clinical services or another regulated environment.</li>
<li>Experience managing operational teams.</li>
<li>Knowledge of GDPR and information governance requirements.</li>
<li>Experience producing operational reports and performance data.</li>
<li>Experience supporting service improvement or change initiatives.</li>
<li>Understanding of autism diagnostic pathways or healthcare service delivery.</li>
</ul>
<p><b>Why Join KT Healthcare?</b></p>
<p>KT Healthcare is a values-driven, founder-led organisation committed to improving lives through accessible, high-quality healthcare services.</p>
<p>As a growing family-run business, we combine entrepreneurial thinking with accountability, collaboration and care. Our leadership team remains closely involved in shaping the organisation, creating opportunities for employees to contribute meaningfully and develop professionally.</p>
<p><b>Benefits</b></p>
<ul><li>Competitive salary dependent on experience.</li>
<li>28 days annual leave plus Bank Holidays.</li>
<li>Employee Assistance Programme.</li>
<li>Private Medical Insurance following successful completion of probation.</li>
<li>Company Sick Pay.</li>
<li>Contributory Pension Scheme.</li>
<li>Ongoing training and development opportunities.</li>
<li>Additional festive leave at Christmas.</li>
</ul>
<p><b>INDHP</b></p></div>

Deputy Operations Lead - Neurodevelopment

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Deputy Operations Lead - Neurodevelopment