operations leader

Aramex

<div>
 Job description:
 
 
 Purpose of the Job
 
 As an Operations Leader at Aramex, you will Manage and control Aramex Domestic Operations in terms of planning and proper implantation of all Aramex operational productions and quality of service standards to ensure satisfactory service is provided to customers.
 
 Job Description
 <ul>
 <li>
 Handle and manage all domestic activities including planning to ensure proper development of the product.
 </li>
 <li>
 Ensure timely resolution of all customer inquiries.
 </li>
 <li>
 Monitor and control all domestic bulk projects to ensure timely processing and professional service to the customers.
 </li>
 <li>
 Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.
 </li>
 <li>
 Prepare, monitor, and control all data from Info AXS to ensure compliance to network standards.
 </li>
 <li>
 Manage and handle client incidents and complaints in coordination with customer service team to ensure timely resolution of all customer inquiries.
 </li>
 <li>
 Develop and control creating customized domestic services in coordination with the sales teams to provide proper solutions to customers&rsquo; needs.
 </li>
 <li>
 performance and quality of data entered in Info AXS to ensure timely handling and processing of shipments and service provided to customers.
 </li>
 <li>
 Ensures all team members implement Aramex quality of service standards and procedures.
 </li>
 <li>
 Lead the improvement projects to increase operational efficiency and improve performance.
 </li>
 <li>
 Ensure shipment integrity and visibility throughout the shipment lifecycle.
 </li>
 </ul>
 Job Requirements - Experience and Education
 <ul>
 <li>
 Bachelor Degree in Industrial Engineering is a must
 </li>
 <li>
 English Proficiency
 </li>
 <li>
 MS office, Applications (Word, Excel, Power Point &amp; Outlook)
 </li>
 <li>
 3-4 years of experience in Operations management in logistics, Last Mile Innovation, Ground Operations.&nbsp;
 </li>
 </ul>
 Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate &amp; break silos Execution &amp; Accountability Growth mindset Innovation Inclusion External focus Skills Interpersonal Skills Customer Focus Communication Skills Attention To Details Problem Solving Leadership Skills Teamwork Time Management
</div>

Operations Leader

GE Vernova

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
What Impact You'll Make 
 
The Technical Operations Leader will be directly reporting to Hub Manager and will play strategic role to manage all resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities, warehouse operations, repair center and BOP activities. Overall scope includes supporting a Site Leads for managing daily hub operations, turbine output, as well as exemplify excellence in leadership, safety, quality control, and financial oversight. The Technical Operations Leader, in guideline of Hub Manager and CPM, partners closely with the customer and ensures alignment with GEV operational excellence.<h1 class="jobSectionHeader">
Job Description</h1>
What you'll do:
<ul><li>Ability to work independently on the implementation of fault analysis and repair of wind turbine generator in (Pakistan) and abroad, including clarification of any client queries.</li><li>
Parts Planning and Inventory Management, in coordination with the Warehouse Lead and Logistic Lead.</li><li>
Planned Preventive maintenance and Corrective Maintenance of WTGs in coordination with Global Quality Team.</li><li>
Keeping tracks of Work Order (SRs) and timely debriefing of consumed material.</li><li>
Organize and participate in weekly calls of Wind Farm Performance to keeps Wind Farms KPIs in checks like RTS, On-Time maintenance, LOTO Compliance, Availability, etc.</li><li>
Device the team Learning and Development program for enhancing skills and quality of work.</li><li>
Close working with the engineering team for fault troubleshooting and customer queries.</li><li>
Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements.</li><li>
Specialist and contact person for technical components.</li><li>
POC for Fleet Performance Team for implementation of on-going Digital programs e.g. Salesforce, FieldWork NextGEN etc.</li><li>
Management of EHS scorecard of the site including team's EHS competencies.</li><li>
Effective management of EHS tools such as Fieldwork, Gensuite, Kahuna etc.</li><li>
Lead operations within multi-site service hub ensuring weekly visits to each site;<ul><li>
 Drive safety focus.</li><li>
Continue to grow customer relationship.</li><li>
Team engagement and development.</li><li>
Other tasks as directed by the Hub Manager and above.</li></ul></li></ul>
What you'll bring:
<ul><li>B.Sc. in Engineering (Electrical/Electronics) from acceredited university or equivalent.</li><li>Minimum 7 years experience as Operation and Maintenance Lead of Wind Turbine Turbine Department of Wind Farm.</li><li>Minimum 4 year relevant experience inclusive of leadership and man power management</li><li>Good technical knowledge of Power System, Protection , Monitoring and Diagnostics and SCADA for Generation and Transmission Industry segments</li><li> Ability to work effectively across functions.</li><li> Financial acumen, knowledge of pricing, costing and product accounting.</li><li> Ability to understand and improve complex processes in a cross-functional environment.</li><li>Ability and willingness to travel within the hub; require overnights considering how sites are located in Pakistan.</li><li>Must maintain a valid driver&rsquo;s license.</li></ul>
What will make you stand out
<ul><li>Strong leadership skills, ability to embrace and adapt to change and influence others.</li><li>
Technical Certification in Wind Energy or Electrical/Electronic field preferred.</li><li>
Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools</li><li>
Wind turbine or energy industry experience</li><li>
Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools</li><li>
Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements</li><li>
Able to work at heights and high level of physical fitness.</li><li>
Structured worker with technical analytic abilities.</li><li>
High degree of flexibility, highly motivated with the ability to work under pressure.</li><li>
Team player, cooperative, interested in further development.</li><li>
Confident personality.</li><li>
Comprehensive writing skills to meet contractual reporting obligations, as required</li><li>
Excellent interpersonal and leadership skills</li><li>
Ability, willingness, and adaptability to take initiative and work without direct supervision</li><li>
Ability to work with a wide variety of personnel at all levels inside and outside of the Wind Hub.</li></ul><h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Technical Operations Leader - WTG

<div>
 
 Job Description Summary
 
 
 
 What Impact You'll Make
 
 
 The Technical Operations Leader will be directly reporting to Hub Manager and will play strategic role to manage all resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities, warehouse operations, repair center and BOP activities. Overall scope includes supporting a Site Leads for managing daily hub operations, turbine output, as well as exemplify excellence in leadership, safety, quality control, and financial oversight. The Technical Operations Leader, in guideline of Hub Manager and CPM, partners closely with the customer and ensures alignment with GEV operational excellence.
 
 
 
 Job Description
 
 
 
 
 What you'll do:
 
 
 
 <ul>
 <li>
 Ability to work independently on the implementation of fault analysis and repair of wind turbine generator in (Pakistan) and abroad, including clarification of any client queries.
 </li>
 <li>
 Parts Planning and Inventory Management, in coordination with the Warehouse Lead and Logistic Lead.
 </li>
 <li>
 Planned Preventive maintenance and Corrective Maintenance of WTGs in coordination with Global Quality Team.
 </li>
 <li>
 Keeping tracks of Work Order (SRs) and timely debriefing of consumed material.
 </li>
 <li>
 Organize and participate in weekly calls of Wind Farm Performance to keeps Wind Farms KPIs in checks like RTS, On-Time maintenance, LOTO Compliance, Availability, etc.
 </li>
 <li>
 Device the team Learning and Development program for enhancing skills and quality of work.
 </li>
 <li>
 Close working with the engineering team for fault troubleshooting and customer queries.
 </li>
 <li>
 Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements.
 </li>
 <li>
 Specialist and contact person for technical components.
 </li>
 <li>
 POC for Fleet Performance Team for implementation of on-going Digital programs e.g. Salesforce, FieldWork NextGEN etc.
 </li>
 <li>
 Management of EHS scorecard of the site including team's EHS competencies.
 </li>
 <li>
 Effective management of EHS tools such as Fieldwork, Gensuite, Kahuna etc.
 </li>
 <li>
 Lead operations within multi-site service hub ensuring weekly visits to each site;
 </li>
 <ul>
 <li>
 Drive safety focus.
 </li>
 <li>
 Continue to grow customer relationship.
 </li>
 <li>
 Team engagement and development.
 </li>
 <li>
 Other tasks as directed by the Hub Manager and above.
 
 </li>
 </ul>
 </ul>
 
 What You'll Bring
 
 
 
 <ul>
 <li>
 B.Sc. in Engineering (Electrical/Electronics) from acceredited university or equivalent.
 </li>
 <li>
 Minimum 7 years experience as Operation and Maintenance Lead of Wind Turbine Turbine Department of Wind Farm.
 </li>
 <li>
 Minimum 4 year relevant experience inclusive of leadership and man power management
 </li>
 <li>
 Good technical knowledge of Power System, Protection , Monitoring and Diagnostics and SCADA for Generation and Transmission Industry segments
 </li>
 <li>
 Ability to work effectively across functions.
 </li>
 <li>
 Financial acumen, knowledge of pricing, costing and product accounting.
 </li>
 <li>
 Ability to understand and improve complex processes in a cross-functional environment.
 </li>
 <li>
 Ability and willingness to travel within the hub; require overnights considering how sites are located in Pakistan.
 </li>
 <li>
 Must maintain a valid driver&rsquo;s license.
 
 
 </li>
 </ul>
 
 What Will Make You Stand Out
 
 
 
 <ul>
 <li>
 Strong leadership skills, ability to embrace and adapt to change and influence others.
 </li>
 <li>
 Technical Certification in Wind Energy or Electrical/Electronic field preferred.
 </li>
 <li>
 Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
 </li>
 <li>
 Wind turbine or energy industry experience
 </li>
 <li>
 Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
 </li>
 <li>
 Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements
 </li>
 <li>
 Able to work at heights and high level of physical fitness.
 </li>
 <li>
 Structured worker with technical analytic abilities.
 </li>
 <li>
 High degree of flexibility, highly motivated with the ability to work under pressure.
 </li>
 <li>
 Team player, cooperative, interested in further development.
 </li>
 <li>
 Confident personality.
 </li>
 <li>
 Comprehensive writing skills to meet contractual reporting obligations, as required
 </li>
 <li>
 Excellent interpersonal and leadership skills
 </li>
 <li>
 Ability, willingness, and adaptability to take initiative and work without direct supervision
 </li>
 <li>
 Ability to work with a wide variety of personnel at all levels inside and outside of the Wind Hub.
 
 
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

<div>
 Job description:
 
 
 
 Purpose of the Job
 
 
 
 
 As an Operations Leader at Aramex, you will Manage and control Aramex Warehousing Operations in terms of planning and proper implantation of all Aramex operational productions and quality of service standards to ensure satisfactory service is provided to customers.
 
 
 
 
 Job Description
 
 
 &nbsp;
 
 <ul>
 <li>
 Implement the map designed for the operation to meet the customer requirements and Aramex standard.Analyze all customer requests impacting both cost and operational workflow.
 </li>
 <li>
 Ensure meeting customer&rsquo;s SLA&rsquo;s for all customers.
 </li>
 <li>
 Set KPI&rsquo;s and conduct annual review for direct reports
 </li>
 <li>
 Ensure training warehouse staff on customized logistics procedure and requirements for new customers and any change in procedure.
 </li>
 <li>
 Recruit, train, develop and mentor direct reports.
 </li>
 <li>
 Assist and train personnel to use warehouse systems.
 </li>
 <li>
 Monitor and control the warehouse team at all levels.
 </li>
 <li>
 Makes sure the warehouse performance is up to standard.
 </li>
 <li>
 Maintain IRA (inventory record accuracy) as per standard.
 </li>
 <li>
 Adhere to company HSSE, compliance and sustainability corporate policies/processes
 </li>
 <li>
 Acts on all assigned outcomes of the quality audits.
 </li>
 <li>
 Ensure operation is run according to the cost budgets assigned.
 </li>
 <li>
 Makes sure WMS is updated on time and accurately and as per the procedures.
 </li>
 <li>
 Responsible for maintaining stock accuracy and integrity levels.
 </li>
 <li>
 Continuously reviews operations for opportunities of improvement and initiates needed actions.
 </li>
 <li>
 Monitors capacity, productivity and performance dashboards/reports, analyze data for trends and/or spotting issues.
 </li>
 <li>
 Coordinate with warehouse customer service team on clients&rsquo; orders and issues
 </li>
 <li>
 Makes sure the warehouse operations run at optimal cost.
 </li>
 <li>
 Optimize the workflow process to minimize (any) extra cost.
 </li>
 <li>
 Controls indirect expenses including overtime and consumables.
 </li>
 <li>
 Helps the Supply Chain / logistics operations manager and team in projects costing and resource planning.
 
 
 </li>
 </ul>
 
 Job Requirements - Experience and Education
 
 
 
 <ul>
 <li>
 Experience of 4-6 Years in warehousing, oil &amp; gas industry is preferable.
 </li>
 <li>
 Bachelor&rsquo;s Degree Holder (Logistics , Supply Chain or Industrial Engineering)
 </li>
 <li>
 Microsoft Office professional user ( Excel , PowerPoint,etc..)
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Detail Oriented with proven analytical and leadership skills.
 </li>
 </ul>
 
 Note: applicants must be flexible with rotating between multiple locations
 
</div>

Warehousing Operations Leader- Oil & Gas

Commonwealth Bank

<div>
 
 Organization:
 
 At CommBank, we never lose sight of the role we play in other people&rsquo;s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Each of us globally is dedicated to offering outstanding service, excellent advice and intuitive solutions to help our customers manage their finances in the ways they want to. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
 
 
 
 Job Title:
 
 Operations Team Leader
 
 
 
 Location:
 
 Bangalore
 
 
 
 Business &amp; Team:
 
 The Direct Lending business brings together all Home Loan and Consumer Lending activity across Retail Banking Services (RBS). This area is critical to the development of a seamless multi-channel operation giving customers access to an optimised lending experience based on how their preferred channel of interaction.
 
 
 The CSD Consumer Lending team is an integral part of Direct Lending Business who assist the retail bank customers by identifying and resolving their lending enquiries through quality conversations over messaging services, we support our customer in a 24/7 environment.
 
 
 
 Impact &amp; contribution:
 
 Utilise advanced expertise and a broad range of concepts, technology and domain knowledge to develop and deliver world class software solutions to meet business needs.
 
 
 You will contribute to the financial well-being of our customers by ensuring that our team builds the best solutions possible using modern development practices that ensure both functional and non-functional needs are met.
 
 
 If you have a history of building a culture of empowerment and know what it takes to be a force multiplier within a large organisation, then you&rsquo;re the kind of person we are looking for.
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 0-13 years of experience in Customer support and banking domain and team leading
 </li>
 <li>
 As a Team Manager in Consumer Lending, you will lead, coach, develop and inspire your staff to fulfil the bank&rsquo;s purpose of &ldquo;improving the financial wellbeing of our customers and communities&rdquo;. You will be supporting a team of motivated and driven Consumer Specialists.
 </li>
 <li>
 Providing your team of direct reports with coaching &amp; development to meet business performance targets and standards.
 </li>
 <li>
 Ability to understand the process and provide value adds, insights and continuous improvement opportunities within your business.
 </li>
 <li>
 To assist targets being achieved by providing high quality and consistent interactions.
 </li>
 <li>
 Managing the team to ensure your teams call centre metrics such as adherence to schedule, quality requirements and productivity measures are met.
 </li>
 <li>
 Conducting regular chat review and provide appropriate feedback and coaching to employees.
 </li>
 <li>
 Managing complex enquiries and complaints within area of control, act as point of reference for escalated enquiries.
 </li>
 <li>
 Assisting in the implementation of policies and procedures to ensure the effecting running of the contact centre. Maintains effective stakeholder relationship within and across businesses.
 </li>
 <li>
 Is aware of impact and importance of Risk and Compliance requirements within a banking contact centre environment.
 
 
 </li>
 </ul>
 
 Essential Skills:
 
 
 
 <ul>
 <li>
 7+ years of industry experience as a Customer Support
 </li>
 <li>
 You are a self-motivated individual who is passionate about leading and inspiring your team to thrive and deliver results. You are also a change leader and have a growth mindset.
 </li>
 <li>
 You are flexible to work in a 24/7 rotational shift environment
 </li>
 <li>
 Lending knowledge/experience is desired.
 </li>
 <li>
 Demonstrated team leadership, coaching and people management skills.
 </li>
 <li>
 Able to perform well in an ambiguous, fast paced and highly regulated environment.
 </li>
 <li>
 You collaborate well &amp; understand shared success.
 </li>
 <li>
 You are passionate about customer satisfaction, can show initiative; and problem solve for a wide variety of situations.
 
 
 </li>
 </ul>
 
 Educational Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business management/ business administration/ commerce
 
 
 </li>
 </ul>
 If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We&rsquo;re keen to support you with the next step in your career.
 
 
 We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
 
 
 Advertising End Date: 16/10/2025
</div>

Operations Team Leader

<div>
 
 Job Description Summary
 
 
 
 Responsible for contracts and processes that help the sales organization achieve business objectives while driving compliance to internal processes.
 
 
 Owns/influences commercial business operating guidelines and has ownership/influence over mitigating risks in contracts. Guided by functional policy. There is autonomy within the role to enter into/execute Commercial arrangements. High levels of Commercial judgment are required to achieve outcomes required.
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities:
 
 
 
 <ul>
 <li>
 Drive commercial operations and terms and conditions negotiations for the PT MEA region across sales force effectiveness, sales support, and operational alignment with business goals.
 </li>
 <li>
 Lead / oversee contract negotiations / closure while adhering by risk assessment / Grid internal policies.
 </li>
 <li>
 Implement efficient resource allocation of Commercial Operation resources strategies, and quota planning to support commercial growth.
 </li>
 <li>
 Drive deal desk reviews with the support of the different regional and global functions.
 </li>
 <li>
 Ensure effective deployment and compliance with Delegation of Authority (DOA) policies and commercial risk controls.
 </li>
 <li>
 Build and scale commercial capabilities through training, process standardization, and digital enablement.
 </li>
 <li>
 Partner with global and regional sales, finance, legal, tax and insurance teams to align on best practices and drive deals.
 </li>
 <li>
 Influence internal stakeholders to drive adoption of policies, commercial best practices and change initiatives.
 </li>
 <li>
 Manage a regional team of commercial professionals, providing coaching, mentoring, and leadership development.
 </li>
 <li>
 Foster a culture of accountability, innovation, and continuous improvement
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, Economics, or a related field
 </li>
 <li>
 Minimum of 10 years of experience in commercial operations, sales enablement, sales strategy, or related roles
 </li>
 <li>
 Experience working in global or regional commercial operations roles within a multinational corporation, ideally in the Power, Energy, or Industrial Automation sectors
 </li>
 <li>
 Proven track record in managing sales force effectiveness, back-office operations, and commercial process improvements
 </li>
 <li>
 Demonstrated ability to lead and develop diverse, cross-functional teams across geographies.
 </li>
 <li>
 Strong experience in driving operational excellence and resource optimization.
 </li>
 <li>
 Strong analytical mindset with experience in data-driven decision making and performance metrics.
 </li>
 <li>
 Ability to interpret complex commercial and market data to inform strategy and process optimization
 </li>
 <li>
 Excellent interpersonal, presentation, and communication skills with the ability to influence at all organizational levels.
 </li>
 <li>
 Experience working in cross-functional teams and engaging with both internal and external stakeholders.
 </li>
 <li>
 Fluent in English &amp; French, both written and spoken
 
 
 </li>
 </ul>
 
 Desired Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Business Administration (MBA), Finance, or a related discipline
 </li>
 <li>
 Deep understanding of regional dynamics and customer landscapes
 </li>
 <li>
 Experience in designing and implementing sales incentive compensation programs
 </li>
 <li>
 Familiarity with Lean or Six Sigma methodologies for process improvement.
 </li>
 <li>
 Prior involvement in digital transformation initiatives within commercial teams.
 </li>
 <li>
 Demonstrated success in leading change management or commercial capability-building initiatives.
 </li>
 <li>
 Cultural agility and prior experience working across different time zones and cultural environments.
 
 
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
 <ul>
 <li>
 This is a remote position
 
 
 </li>
 </ul>
</div>

PT MEA Commercial Operations Leader

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Operations Team Leader, AS
 
 
 
 
 Location: Pune, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Our purpose as a business is to be dedicated to our clients&rsquo; lasting success and financial security.
 </li>
 <li>
 We want to be a bank that creates a positive impact for clients, employees, investors, and society. This is made possible by our people. As you'll discover, our culture supports this - diverse, international, and shaped by a variety of different perspectives. We are driven by a shared sense of purpose. At every level agile thinking is nurtured and rewarded with support and provided with opportunities to excel together.
 </li>
 <li>
 Trust &amp; Agency Services (Part of TSS) have over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world. TSS Operations support all types of transactions in the debt capital markets &ndash; from conventional to structured debt products, Project Finance, REITs and Islamic Finance &ndash; and services for escrows, restructurings, exchanges, Loan Agency, Depository Receipts, Structured Finance and US Mortgage. This is a knowledge intensive role responsible for managing the Debt security lifecycle operations.
 
 
 
 </li>
 </ul>
 
 Subject Matter Expertise and Industry Improvement
 
 
 
 <ul>
 <li>
 Act as a Subject Matter Expert (SME) with internal partners, external clients, and within the wider market.
 </li>
 <li>
 Leverage expertise to improve market practices and platforms.
 
 
 
 </li>
 </ul>
 
 Corporate Actions Management
 
 
 
 <ul>
 <li>
 Oversee and manage a team responsible for processing complex corporate actions on a daily basis.
 </li>
 <li>
 Ensure accurate and timely execution of corporate actions, such as:
 </li>
 <ul>
 <li>
 Call Options
 </li>
 <li>
 Put Options
 </li>
 <li>
 Conversions
 </li>
 <li>
 Repurchases
 </li>
 <li>
 Consent/Meeting launches
 </li>
 <li>
 Credit events
 </li>
 <li>
 Exchanges/Funges
 </li>
 <li>
 Tender Offers
 </li>
 <li>
 Restructures
 </li>
 <li>
 Maturity Extensions
 </li>
 <li>
 Trigger Redemption events
 </li>
 </ul>
 <li>
 Mitigate operational risk associated with these activities.
 
 
 </li>
 </ul>
 The Associate builds and manages partnerships between internal businesses to ensure that the bank&rsquo;s business objectives are delivered, comply with operational control, external regulation and continue to improve the bank&rsquo;s technology platforms, as appropriate. Where relevant, they focus on new business initiatives and working as a team to ensure full front-to-back operational readiness for products ranging from high-volume vanilla trading through to highly complex structured transactions. Regulatory change and an ever-evolving business environment mean that the Trade and/or Transaction Associate must continually provide input and create innovative solutions to deliver efficiencies and protect the bank and its shareholders.
 
 
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy,
 
 
 <ul>
 <li>
 Best in class leave policy.
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 As an Associate (Operations Manager), you are expected to be self-driven and to achieve success by leading your team.
 
 
 
 People management and leadership
 
 
 
 <ul>
 <li>
 Corporate Actions Processing: Oversee the entire lifecycle of all corporate action events, including scrubbing, notification, and booking.
 </li>
 <li>
 Team Supervision: Lead, mentor, and supervise the corporate actions team to ensure all tasks are completed accurately and on time.
 </li>
 <li>
 Performance Management: Manage employee performance, conduct reviews, and provide constructive feedback to support professional development.
 </li>
 <li>
 Talent Development: Be responsible for hiring, talent development, and training new and existing team members.
 </li>
 <li>
 Resource Management: Plan and coordinate staff resourcing and delegate tasks effectively to manage workload and meet service level agreements (SLAs).
 
 
 
 </li>
 </ul>
 
 Operational oversight
 
 
 
 <ul>
 <li>
 Reconciliation and Control: Review control reports and manage the reconciliation of security and cash entitlements to ensure accuracy and resolve exceptions.
 </li>
 <li>
 Risk Mitigation: Monitor and mitigate operational and financial risks associated with corporate actions processing.
 </li>
 <li>
 Regulatory Compliance: Ensure the team and its processes adhere to all internal policies and external regulatory guidelines.
 
 
 
 </li>
 </ul>
 
 Stakeholder management and communication
 
 
 
 <ul>
 <li>
 Internal Communication: Act as a central point of contact and subject matter expert for corporate actions inquiries, liaising with internal departments like Trading, Fund Accounting, and IT.
 </li>
 <li>
 External Communication: Coordinate with external partners, such as custodians, custodians, and brokers, to resolve issues and confirm instructions.
 </li>
 <li>
 Client Management: Manage service relationships and respond to complex inquiries from internal and external clients.
 
 
 
 </li>
 </ul>
 
 Strategic initiatives and process improvement
 
 
 
 <ul>
 <li>
 Process Enhancement: Identify opportunities for process improvement and automation to increase efficiency and reduce risk.
 </li>
 <li>
 Project Management: Lead or contribute to projects involving system implementations, upgrades, and business initiatives.
 </li>
 <li>
 Reporting: Prepare and present management information (MI) reports and performance metrics for senior management.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Experience: Typically requires 5&ndash;8 years of experience in corporate actions or securities operations, with at least 2&ndash;3 years in a supervisory role.
 </li>
 <li>
 Education: A bachelor&rsquo;s degree in finance, Economics, Business Management, or a related field is often preferred.
 </li>
 <li>
 Industry Knowledge: Deep understanding of financial markets, corporate action event types (mandatory and voluntary), and market practices across global markets.
 </li>
 <li>
 Technical Skills: Proficiency with industry-standard systems such as Bloomberg or Reuters, as well as core corporate actions platforms. Strong Microsoft Excel skills are also a must.
 
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Problem-Solving: Excellent analytical and problem-solving skills to navigate complex events and resolve exceptions.
 </li>
 <li>
 Attention to Detail: Exceptional attention to detail and a thorough, methodical approach to processing.
 </li>
 <li>
 Leadership: Proven leadership skills with the ability to motivate, coach, and manage a team effectively under pressure.
 </li>
 <li>
 Communication: Strong written and verbal communication skills to interact with various stakeholders, including senior management and clients.
 </li>
 <li>
 Adaptability: Ability to adapt to a fast-paced, deadline-driven environment and guide the team through changes.
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career.
 </li>
 <li>
 Coaching and support from experts in your team.
 </li>
 <li>
 A culture of continuous learning to aid progression.
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs.
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.html
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
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Operations Team Leader, AS

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