operations manager/coordinator

Frootree Fruit Boutique

Job Summarywe are seeking an experienced and proactive Operations Manager to oversee the complete day-to-day operations of the brand. The ideal candidate will be responsible for store operations, customer handling, employee management, kitchen operations, menu control, quality standards, and business performance. This role requires strong leadership, hands-on involvement, and a customer-first mindset.Key ResponsibilitiesOverall Operations Management<ul><li>Manage and supervise all daily operations of the outlet(s)</li><li>Ensure smooth coordination between front-of-house, kitchen, and delivery teams</li><li>Implement company policies, SOPs, and operational standards</li><li>Ensure hygiene, food safety, and cleanliness standards are strictly followed</li></ul>Customer Experience &amp; Sales<ul><li>Handle customer inquiries, feedback, and complaints professionally</li><li>Ensure excellent customer service and brand experience at all times</li><li>Build customer loyalty and manage repeat customer relationships</li><li>Monitor sales performance and suggest strategies to increase revenue</li></ul>Staff &amp; Team Management<ul><li>Recruit, train, schedule, and manage all employees</li><li>Monitor staff performance, attendance, and discipline</li><li>Motivate the team to achieve service and sales targets</li><li>Ensure proper grooming, behavior, and work ethics</li></ul>Kitchen &amp; Menu Management<ul><li>Oversee kitchen operations and food preparation processes</li><li>Ensure menu consistency, quality, portion control, and presentation</li><li>Coordinate with chefs/kitchen staff for new menu development</li><li>Control food cost, wastage, and inventory levels</li></ul>Inventory, Cost &amp; Reporting<ul><li>Manage stock, raw materials, and supplier coordination</li><li>Control operational costs and reduce wastage</li><li>Prepare daily, weekly, and monthly reports (sales, staff, inventory)</li><li>Ensure proper cash handling and POS reporting</li></ul>Compliance &amp; Brand Standards<ul><li>Ensure compliance with local regulations, food safety laws, and company standards</li><li>Maintain brand image across operations, staff behavior, and customer interaction</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field (preferred)</li><li>3&ndash;5 years of experience in restaurant, caf&eacute;, QSR, juice bar, or food retail management</li><li>Strong leadership and people-management skills</li><li>Excellent customer-handling and communication skills</li><li>Good knowledge of kitchen operations, menu control, and food safety</li><li>Ability to work under pressure and manage multiple responsibilities</li><li>Experience in UAE/GCC food &amp; beverage operations preferred</li></ul>Skills Required<ul><li>Operations management</li><li>Team leadership &amp; staff training</li><li>Customer relationship management</li><li>Inventory &amp; cost control</li><li>Menu planning &amp; kitchen coordination</li><li>Problem-solving and decision-making</li></ul>Key Performance Indicators (KPIs)<ul><li>Sales growth and profitability</li><li>Customer satisfaction &amp; repeat business</li><li>Staff performance and retention</li><li>Food quality and hygiene standards</li><li>Cost control and wastage reduction</li></ul>Job TypeFull-timeLocationUAEJob Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per month

Operations Manager

DAIKAN

Job Title: Operations Manager Location: Dubai, Abu Dhabi ,UAE Reports to:CEO & COO Brands:Daikan Ramen & Daikan Izakaya Role SummaryThe Operations Manager functions as the strategic business leader for Daikan Group's multiple dining concepts, overseeing bothDaikan RamenandDaikan Izakaya. The role is responsible for ensuring the smooth operation, financial health, team leadership, and brand representation across all venues. The ideal candidate will champion operational excellence, uphold Japanese hospitality values, and deliver an outstanding guest and employee experience while achieving commercial objectives.Key Responsibilities1. Multi-Site Management<ul><li>Lead day-to-day operations of both Daikan Ramen and Daikan Izakaya, ensuring consistency in food quality, service standards, hygiene, and ambience.</li><li>Conduct regular site visits and audits to monitor operational performance and enforce brand standards.</li><li>Recruit, onboard, train, and develop front-of-house and back-of-house teams.</li><li>Supervise and support managers, kitchen leads, and team members to ensure effective shift coverage and team morale.</li><li>Cultivate a performance-driven culture rooted in accountability, collaboration, and continuous improvement.</li></ul>3. Customer Experience<ul><li>Champion an exceptional guest journey from entrance to exit at both locations.</li><li>Ensure teams provide knowledgeable, courteous, and authentic service aligned with Japanese "omotenashi" (hospitality) principles.</li><li>Address and resolve customer issues promptly while tracking recurring feedback for long-term improvements.</li></ul>4. Operational Efficiency<ul><li>Implement systems and processes for ordering, stock control, labor scheduling, and vendor management.</li><li>Monitor KPIs (ticket times, table turnover, labor-to-sales ratio, wastage, etc.) and use analytics to optimize operational performance.</li><li>Introduce tools and technologies to drive efficiency and reduce overhead.</li><li>Assist with budget planning and P&L management for both venues.</li><li>Monitor daily sales, cost of goods sold, and labor expenses to ensure profitability.</li><li>Oversee vendor contracts and purchasing, ensuring value without compromising on quality.</li></ul>6. Compliance & Standards<ul><li>Ensure strict compliance with UAE food safety, health, hygiene, and labor regulations.</li><li>Maintain all operational licenses and documentation.</li><li>Conduct regular audits and staff training on cleanliness and food handling protocols.</li></ul>7. Brand Development & Marketing Alignment<ul><li>Collaborate with creative and marketing teams on campaigns, seasonal offerings, and brand activations.</li><li>Ensure in-venue execution of promotions aligns with brand vision and delivers customer engagement.</li><li>Represent Daikan as a brand ambassador internally and externally.</li></ul>Required Skills & Qualifications<ul><li>Minimum 5 years of experience in multi-site F&B operations or restaurant management, preferably within Asian cuisine or high-volume concepts.</li><li>Strong leadership and communication skills with a hands-on management style.</li><li>Solid understanding of restaurant technology including POS, inventory, and scheduling systems.</li><li>Financially literate with experience in cost control, budgeting, and P&L.</li><li>Deep appreciation for Japanese food culture and high standards of service delivery.</li></ul>Preferred Experience<ul><li>Experience managing both casual and upscale dining concepts.</li><li>Working knowledge of Japanese service etiquette, sake/bar programs, and kitchen flow.</li><li>Proven track record of team development and operational scale-up.</li></ul>

Lunaria Ladies Beauty Salon

We are looking for an organized, professional, and customer-focused Salon Manager to oversee daily salon operations and ensure an exceptional client experience. The ideal candidate will manage bookings, staff schedules, inventory, and client relations while maintaining a smooth and welcoming environment in the salon.⸻Key Responsibilities:Salon Management:<ul><li>Supervise daily salon operations and ensure all areas are running efficiently</li><li>Coordinate and monitor staff schedules, attendance, and performance</li><li>Maintain salon cleanliness, organization, and professional standards</li><li>Ensure all services meet quality, safety, and hygiene standards</li><li>Handle stock control, ordering, and inventory of products and supplies</li><li>Support staff in delivering excellent customer service and meeting salon goals</li></ul>Reception &amp; Customer Service:<ul><li>Greet clients warmly and ensure a welcoming atmosphere</li><li>Manage appointments, bookings, and walk-ins using salon software or manual systems</li><li>Handle phone calls, messages, and client inquiries efficiently</li><li>Manage payments, cash handling, and end-of-day reports</li><li>Resolve client issues or complaints professionally and promptly</li><li>Promote salon services, packages, and retail products</li></ul>Administrative &amp; Reporting:<ul><li>Prepare daily, weekly, and monthly sales and performance reports</li><li>Assist in marketing and social media promotions</li><li>Coordinate training sessions and staff meetings</li><li>Support the salon owner in implementing business strategies and achieving targets</li></ul>⸻Requirements:<ul><li>Proven experience as a Salon Manager, Receptionist, or Front Desk Coordinator (beauty or spa industry preferred)</li><li>Excellent organizational, multitasking, and leadership skills</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and friendly attitude</li><li>Basic knowledge of salon software systems and POS operations</li><li>Ability to manage a team and motivate staff</li><li>Fluency in English; Arabic is a plus</li></ul>⸻Benefits:<ul><li>Competitive salary and incentives</li><li>Career growth and training opportunities</li><li>Professional and supportive work environment</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>Beauty Salon Manager : 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Salon Manager

Saif Al Khaili Group

Emirates Hospitality Center &ndash; We&rsquo;re Hiring: HR Coordinator (Catering Experience Required)We&rsquo;re strengthening our people operations and looking for an HR Coordinator with solid catering industry exposure to support high-volume, fast-paced hospitality environments.Core Requirements<ul><li>Proven HR coordination experience within catering/hospitality operations</li><li>Working knowledge of UAE Labour Law and HR compliance standards</li><li>Hands-on experience in CV sourcing, screening, and shortlisting</li><li>Drafting and issuing offer letters, managing approvals, and candidate follow-ups</li><li>End-to-end recruitment coordination, from requisition to onboarding</li><li>Maintaining and updating recruitment databases, trackers, and personnel records</li><li>Strong coordination with operations to meet manpower timelines</li><li>High attention to detail, confidentiality, and process discipline</li></ul>Minimum Requirements<ul><li>Minimum 2 years of experience in catering or equivalent hospitality operations</li><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field</li><li>Proven experience in HR operations, preferably in high-volume manpower settings</li></ul>Job Type: Full-time

HR COORDINATOR - CATERING BACKGROUND

TRUTECH INFORMATION TECHNOLOGIES LLC

<ul><li>We an IT Services &amp; Solutions Provider based in Salam Street, Abu Dhabi, serving business clients across Abu Dhabi and Dubai.</li><li>We deliver IT support (AMC), Microsoft 365, cybersecurity, backup, networking, and IT projects.</li></ul>We are hiring a detail-oriented, self-driven Sales Coordinator to manage daily sales operations: handling inquiries, understanding customer requirements, preparing quotations using templates, coordinating with suppliers, and driving follow-ups until closure.Key Responsibilities:<ul><li>Monitor and respond to sales inquiries (email/phone/WhatsApp &ndash; company channels).</li><li>Communicate with customers to understand requirements, needs, urgency, and scope.</li><li>Learn our product and service offerings quickly and apply them in proposals/quotations.</li><li>Address customer questions professionally and coordinate internally for clarifications when needed.</li><li>Schedule and coordinate meetings/site visits with the Sales Manager and confirm appointments.</li><li>Prepare quotations and costing using company templates and price lists.</li><li>Coordinate supplier pricing, procurement, availability, and delivery timelines.</li><li>Follow up on quotations consistently to close successfully; record outcomes and reasons for lost deals.</li><li>Support lead generation activities through outbound follow-ups, referrals, and re-activating old leads.</li><li>Maintain accurate CRM records (leads, activities, notes, next steps, and reminders).</li><li>Support customer retention: AMC renewals, upsell/cross-sell of services, and relationship follow-ups.</li><li>Assist in achieving monthly sales targets through disciplined pipeline and follow-up management.</li></ul>Requirements<ul><li>Excellent English (Read/Speak/Write) is mandatory.</li><li>Strong phone and email communication; professional customer handling skills.</li><li>Highly organized; able to plan the day, prioritize tasks, and execute follow-ups consistently.</li><li>Calm under pressure; able to handle rejection and stay persistent.</li><li>Comfortable using CRM + Microsoft Office (Excel/Word/Outlook).</li><li>1&ndash;3 years experience in inside sales / sales coordination preferred (UAE experience preferred).</li><li>Experience preparing quotations and coordinating suppliers/procurement is a plus.</li><li>IT services/technology knowledge is a plus (training provided).</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,500.00 per monthExperience:<ul><li>Sales Coordinator: 2 years (Required)</li><li>IT Services knowledge: 2 years (Preferred)</li><li>Procurement: 2 years (Preferred)</li><li>Handling emails &amp; enquiries: 2 years (Required)</li><li>Preparing quotations for clients: 2 years (Required)</li></ul>Language:<ul><li>English (Read, Speak, Write) (Required)</li></ul>

Sales Coordinator – IT Services

Total Techno

Job OverviewWe are a Media &amp; Advertising Agency seeking a highly organized and reliable Office Coordinator to handle all daily office operations and administrative tasks. This role is ideal for someone who can work independently and manage a wide range of responsibilities in a small team environment.Important Note: The company operates with a small team (maximum 6 employees), so the Office Coordinator will be responsible for all office-related matters.Key Responsibilities<ul><li>Take full responsibility for all office administrative operations</li><li>Manage daily office activities and ensure smooth workflow</li><li>Handle incoming calls and official emails professionally in English and Arabic</li><li>Prepare, organize, and maintain files, contracts, and invoices</li><li>Follow up on client contracts and documentation</li><li>Coordinate with clients regarding contracts, renewals, and requirements</li><li>Coordinate between departments (Design, Marketing, Sales)</li><li>Prepare reports and basic presentations when required</li><li>Manage office suppliers, purchases, and office requirements</li><li>Track tasks, deadlines, and follow-ups independently</li><li>Maintain confidentiality of company and client information</li></ul>Job Requirements (Strict)<ul><li>Female candidates only</li><li>Minimum 3 years of experience as an Office Coordinator, Administrative Officer, or similar role</li><li>Fluent in English &amp; Arabic (spoken and written) &ndash; Mandatory</li><li>Experience in client coordination and contract follow-up</li><li>Strong organizational and multitasking skills</li><li>Ability to manage the office independently</li><li>Excellent command of Microsoft Office (Word, Excel, Outlook &amp; PowerPoint)</li><li>Ability to prepare basic professional presentations</li><li>Professional attitude, appearance, and communication skills</li><li>Previous experience in a Media, Advertising, or Marketing Agency is highly preferred</li></ul>Working Hours<ul><li>Monday &ndash; Friday: 8:30 AM &ndash; 5:30 PM</li><li>Saturday: 8:30 AM &ndash; 4:00 PM</li><li>Sunday: OFF</li></ul>Job Type: Full-timePay: AED2,000.00 - AED5,000.00 per month

Office Coordinator (Arabic Female Only)

GEMS Education

<div>
 
 Job Description
 
 
 
 At GEMS World Academy, Abu Dhabi, we pride ourselves on creating an inclusive, dynamic learning community where every student feels valued, challenged, and supported. Situated on Al Reem Island, our school offers the International Baccalaureate (IB) framework alongside elements of the British curriculum, providing students with a well-rounded and globally focused education.
 
 
 We are inviting applications from experienced and dedicated HR Coordinator's to join our exceptional team from
 
 January 2026.
 
 
 
 The HR Coordinator will play a vital role in supporting staff and ensuring the smooth and efficient operation of HR processes in line with the GEMS WAA's vision for excellence, inclusivity, and future-focused education. This role involves overseeing day-to-day HR administration, coordinating recruitment and onboarding, and maintaining accurate records to ensure compliance with GEMS Education standards and UAE labour regulations.
 
 
 With access to advanced HR systems, professional development pathways, and the collaborative support of the wider GEMS network, the HR Coordinator will work closely with the HR Manager, school leadership, and central support teams to deliver a high-quality HR service. The role also requires liaising with staff, government relations, and external providers to facilitate visa processing, insurance, and other employee services.
 
 
 Additionally, the HR Coordinator will play an important part in staff engagement by supporting induction, handling staff queries with professionalism and discretion, and ensuring that HR practices reflect the values of care, respect, and innovation that define the WAA community.
 
 
 
 Skills
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support the HR Manager in the smooth delivery of HR services, ensuring all processes comply with GEMS Education policies and UAE legislation.
 </li>
 <li>
 Coordinate recruitment processes, prepare documentation, and manage the onboarding of new staff, including visa and insurance requirements.
 </li>
 <li>
 Maintain employee records and HR systems (D365 and Phoenix), ensuring information is accurate, secure, and up to date.
 </li>
 <li>
 Administer benefits such as medical insurance and liaise with external providers to resolve staff queries.
 </li>
 <li>
 Prepare official letters and documentation such as NOCs, salary certificates, and transfer letters.
 </li>
 <li>
 Monitor and record staff leave accurately for payroll processing.
 </li>
 <li>
 Collaborate with leadership, Student Services, administrative teams, and other GEMS schools as required.
 </li>
 <li>
 Support induction and engagement initiatives to foster a positive staff experience.
 </li>
 <li>
 Handle sensitive information with the highest levels of confidentiality and professionalism.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Prior experience in an HR administrative or coordinator role in the UAE is preferred.
 </li>
 <li>
 Strong organisational skills with attention to detail and the ability to manage multiple priorities.
 </li>
 <li>
 Proficiency in Microsoft Office and HRIS platforms (experience with D365 and Phoenix is an advantage).
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to maintain confidentiality and discretion at all times.
 </li>
 <li>
 A proactive, solutions-focused mindset with the ability to adapt in a fast-paced environment.
 
 
 </li>
 </ul>
 
 GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
 
</div>

HR Coordinator (Temporary)-GEMS World Academy-Abu Dhabi

Explore 839+ Operations manager/coordinator in Abu Dhabi United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

839 operations manager/coordinator jobs IN Abu Dhabi United Arab Emirates

Operations Manager

Operations Manager

Salon Manager

HR COORDINATOR - CATERING BACKGROUND

Sales Coordinator – IT Services

Office Coordinator (Arabic Female Only)

HR Coordinator (Temporary)-GEMS World Academy-Abu Dhabi