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operations analyst & coordinator Jobs in Riyadh

operations analyst & coordinator

operations manager/coordinator

CodeNinja

About the Company
<br>Aligned with Saudi Arabia’s Vision 2030, we harness the Kingdom’s rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region’s human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom’s ambitious objectives, championing a high-tech, sustainable future.
<br>About the role
<br>We are looking for an Operations Analyst & Coordinator to support daily operations within the Open Banking / Open Finance ecosystem. This role is ideal for candidates with 0–4 years of experience who have strong analytical skills, attention to detail, and the ability to work in fast-paced production environments. You will monitor systems, coordinate incidents, execute runbooks, and support communication between technical and business teams to ensure smooth and compliant operations. Arabic-speaking candidates are preferred.
<br><br>
Key Responsibilities
<br><ul>
<li>Monitor Open Finance platforms, APIs, and microservices hosted on OpenShift, ensuring SLA compliance, stability, and performance across production and DR environments.</li>
<li>Perform first-level incident triage, assess severity, and coordinate with technical and business teams for timely resolution.</li>
<li>Execute operational runbooks for environment validation, recovery, and daily readiness checks.</li>
<li>Manage the full ticket lifecycle, including severity classification, SLA tracking, and documentation within ITSM tools.</li>
<li>Coordinate communication between Operations, Product, Infrastructure, and external FinTech partners regarding incidents, changes, and updates.</li>
<li>Prepare operational reports, dashboards, and audit evidence for compliance and performance reviews.</li>
<li>Identify recurring issues and contribute to reliability improvements and process enhancements.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>0–4 years of experience in Operations, Application Support, IT Support, or related functions.</li>
<li>Basic understanding of APIs, microservices, and production monitoring concepts.</li>
<li>Knowledge of ITSM processes including incident, change, and problem management.</li>
<li>Ability to analyze logs, monitor alerts, and support first-level troubleshooting.</li>
<li>Strong communication and coordination skills for working across multiple teams.</li>
<li>Experience preparing reports, dashboards, or operational documentation is preferred.</li>
<li>Familiarity with Open Banking / Open Finance environments is a plus.</li>
<li>Arabic-speaking candidates are preferred.</li>
</ul>
Why Join Us
<br><ul>
<li>Opportunity to work in the rapidly expanding Open Banking / Open Finance domain within leading financial institutions.</li>
<li>Exposure to production operations, API ecosystems, and modern cloud-native environments like OpenShift.</li>
<li>Work closely with cross-functional teams including engineering, product, and fintech partners.</li>
<li>Strong career development potential toward Application Support, Operations Engineering, or Production Support roles.</li>
<li>Supportive culture that promotes learning, growth, and hands-on experience in high-demand skill areas.</li>
</ul>
Disclaimer
<br>CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.

Operations Analyst & Coordinator

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 <br/>
 <br/>
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Support, mentor, and motivate your salaried and hourly workforce
  </li>
  <li>
   Lead large-scope projects with site and regional impact
  </li>
  <li>
   Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  </li>
  <li>
   Manage safety, quality, productivity, and customer delivery promises
  </li>
  <li>
   Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  </li>
  <li>
   Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years of employee and performance management experience
  </li>
  <li>
   3+ years of performance metrics, process improvement or lean techniques experience
  </li>
  <li>
   Bachelor's degree or equivalent
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq - Warehouse Branch
 <br/>
 <br/>
 Job ID: A3036891
</div>


Operations Manager, FC Operations

ALSTOM

<div><div><div><div><div><div><b>Job Title &amp; Purpose</b></div></div></div><div><br>
<div>
<div><b>Job Title</b></div>
<div><b>
Facility </b><b>coordinator</b></div></div></div><div><br>
<div>
<div><b>Purpose of the Job</b></div>
<div>
To support Facility department team in all related activities.</div></div></div><div><br>
<div>
<div><b>Position in the Organisation</b></div></div></div><div><br>
<div>
<div><b>Organisation Chart</b></div><div></div><div><div><div><div><br>
<div>
</div></div><div></div><div><div><b>Facility &amp; Training manager</b></div></div></div><div></div><div><div><br>
<div><b>
Facility coordinator</b></div></div></div><div></div><div><div><br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><b>Organisational Reporting</b></div>
<div>
This post reports hierarchically to Facility &amp; Training manager.</div></div></div><div><br>
<div>
<div><b>Mission</b></div></div></div><div><br>
<div>
<div><b>Responsibilities</b></div>
<div>
the mission consists of supporting the current Facility team with the following:</div>
<ul><li>Daily Facility activity, Supporting in checking &amp; planning Facility items (Pentry, stationary..etc.) and managing Facility cleaners and drivers activities.</li></ul>
<ul><li>Facility management scope includes 3 main sites (Depot L4&amp;6 &ndash; Depot L5 &ndash; Two Depots for L3).</li></ul>
<ul><li>Support in Creating and updating Facility frequent reports, presentations.</li></ul>
<ul><li>Support with the interface within the Consortium, also with external partis.</li></ul>
<ul><li>Participating in other activities assigned by Training &amp; Facility manager.</li></ul>
<ul><li>Ensuring the Safety, Environmental, and Health requirements when planning any training to be perform based on ALSTOM standers.</li></ul></div></div><div><br>
<div>
<div><b>Candidate Requirements</b></div></div></div><div><br>
<div>
<div><b>Educational Requirements</b></div>
<p><i>
Facility management </i>Diploma holder or similar qualification.</p>
<p>
Languages: English &amp; Arabic.</p></div></div><div></div><div><br>
<div>
<div><b>Desired Knowledge / requirement</b></div>
<ul>
<li>Excellent verbal and written communication skills in English.</li>
<li>Valid driving license, with the capability to travel to various locations within Riyadh as required.</li>
<li>Capability to supervise site activities related to facility.</li>
<li>Understanding Facility management scope and lead related initiatives.</li>
<li>Ability to work collaboratively with the Safety team and other departments for coordinated activities.</li>
<li>Good Microsoft office skills such as: Excel &amp; word, other software&rsquo;s is a plus.</li>
<li>Logical and organized.</li>
<li>Ability to achieve outcomes with minimal direct supervision.</li>
<li>Be courageous by being accountable and proactive.</li>
<li>Show care by listening carefully, seeking feedback.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given.</li></ul></div></div><div></div><div><br>
<div>
<div><b>Terms &amp; Conditions</b></div></div></div><div><br>
<div>
<div><b>Job Location
</b></div><div>Riyadh, Saudi Arabia.</div></div></div><br>
<div></div>
</div>
</div><div></div><div><div><div><div><div><b>Job Title &amp; Purpose</b></div></div></div><div><br>
<div>
<div><b>Job Title</b></div>
<div><b>
Facility </b><b>coordinator</b></div></div></div><div><br>
<div>
<div><b>Purpose of the Job</b></div>
<div>
To support Facility department team in all related activities.</div></div></div><div><br>
<div>
<div><b>Position in the Organisation</b></div></div></div><div><br>
<div>
<div><b>Organisation Chart</b></div><div></div><div><div><div><div><br>
<div>
</div></div><div></div><div><div><b>Facility &amp; Training manager</b></div></div></div><div></div><div><div><br>
<div><b>
Facility coordinator</b></div></div></div><div></div><div><div><br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><b>Organisational Reporting</b></div>
<div>
This post reports hierarchically to Facility &amp; Training manager.</div></div></div><div><br>
<div>
<div><b>Mission</b></div></div></div><div><br>
<div>
<div><b>Responsibilities</b></div>
<div>
the mission consists of supporting the current Facility team with the following:</div>
<ul><li>Daily Facility activity, Supporting in checking &amp; planning Facility items (Pentry, stationary..etc.) and managing Facility cleaners and drivers activities.</li></ul>
<ul><li>Facility management scope includes 3 main sites (Depot L4&amp;6 &ndash; Depot L5 &ndash; Two Depots for L3).</li></ul>
<ul><li>Support in Creating and updating Facility frequent reports, presentations.</li></ul>
<ul><li>Support with the interface within the Consortium, also with external partis.</li></ul>
<ul><li>Participating in other activities assigned by Training &amp; Facility manager.</li></ul>
<ul><li>Ensuring the Safety, Environmental, and Health requirements when planning any training to be perform based on ALSTOM standers.</li></ul></div></div><div><br>
<div>
<div><b>Candidate Requirements</b></div></div></div><div><br>
<div>
<div><b>Educational Requirements</b></div>
<p><i>
Facility management </i>Diploma holder or similar qualification.</p>
<p>
Languages: English &amp; Arabic.</p></div></div><div></div><div><br>
<div>
<div><b>Desired Knowledge / requirement</b></div>
<ul>
<li>Excellent verbal and written communication skills in English.</li>
<li>Valid driving license, with the capability to travel to various locations within Riyadh as required.</li>
<li>Capability to supervise site activities related to facility.</li>
<li>Understanding Facility management scope and lead related initiatives.</li>
<li>Ability to work collaboratively with the Safety team and other departments for coordinated activities.</li>
<li>Good Microsoft office skills such as: Excel &amp; word, other software&rsquo;s is a plus.</li>
<li>Logical and organized.</li>
<li>Ability to achieve outcomes with minimal direct supervision.</li>
<li>Be courageous by being accountable and proactive.</li>
<li>Show care by listening carefully, seeking feedback.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given.</li></ul></div></div><div></div><div><br>
<div>
<div><b>Terms &amp; Conditions</b></div></div></div><div><br>
<div>
<div><b>Job Location
</b></div><div>Riyadh, Saudi Arabia.</div><br>
<div></div>
</div>
</div><br>
</div></div><div><div><div><div><div><b>Job Title &amp; Purpose</b></div></div></div><div><br>
<div>
<div><b>Job Title</b></div>
<div><b>
Facility </b><b>coordinator</b></div></div></div><div><br>
<div>
<div><b>Purpose of the Job</b></div>
<div>
To support Facility department team in all related activities.</div></div></div><div><br>
<div>
<div><b>Position in the Organisation</b></div></div></div><div><br>
<div>
<div><b>Organisation Chart</b></div><div></div><div><div><div><div><br>
<div>
</div></div><div></div><div><div><b>Facility &amp; Training manager</b></div></div></div><div></div><div><div><br>
<div><b>
Facility coordinator</b></div></div></div><div></div><div><div><br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><b>Organisational Reporting</b></div>
<div>
This post reports hierarchically to Facility &amp; Training manager.</div></div></div><div><br>
<div>
<div><b>Mission</b></div></div></div><div><br>
<div>
<div><b>Responsibilities</b></div>
<div>
the mission consists of supporting the current Facility team with the following:</div>
<ul><li>Daily Facility activity, Supporting in checking &amp; planning Facility items (Pentry, stationary..etc.) and managing Facility cleaners and drivers activities.</li></ul>
<ul><li>Facility management scope includes 3 main sites (Depot L4&amp;6 &ndash; Depot L5 &ndash; Two Depots for L3).</li></ul>
<ul><li>Support in Creating and updating Facility frequent reports, presentations.</li></ul>
<ul><li>Support with the interface within the Consortium, also with external partis.</li></ul>
<ul><li>Participating in other activities assigned by Training &amp; Facility manager.</li></ul>
<ul><li>Ensuring the Safety, Environmental, and Health requirements when planning any training to be perform based on ALSTOM standers.</li></ul></div></div><div><br>
<div>
<div><b>Candidate Requirements</b></div></div></div><div><br>
<div>
<div><b>Educational Requirements</b></div>
<p><i>
Facility management </i>Diploma holder or similar qualification.</p>
<p>
Languages: English &amp; Arabic.</p></div></div><div></div><div><br>
<div>
<div><b>Desired Knowledge / requirement</b></div>
<ul>
<li>Excellent verbal and written communication skills in English.</li>
<li>Valid driving license, with the capability to travel to various locations within Riyadh as required.</li>
<li>Capability to supervise site activities related to facility.</li>
<li>Understanding Facility management scope and lead related initiatives.</li>
<li>Ability to work collaboratively with the Safety team and other departments for coordinated activities.</li>
<li>Good Microsoft office skills such as: Excel &amp; word, other software&rsquo;s is a plus.</li>
<li>Logical and organized.</li>
<li>Ability to achieve outcomes with minimal direct supervision.</li>
<li>Be courageous by being accountable and proactive.</li>
<li>Show care by listening carefully, seeking feedback.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given.</li></ul></div></div><div></div><div><br>
<div>
<div><b>Terms &amp; Conditions</b></div></div></div><div><br>
<div>
<div><b>Job Location
</b></div><div>Riyadh, Saudi Arabia.</div></div><br>
<div></div>
</div><br>
</div></div><p><br>
<b>Job Segment: </b>Facilities, Operations</p></div>

Facility coordinator

2P Perfect Presentation

<div>
 <p>
  We seeking to attract distinguished professional talents to join our team. We are pleased to announce a job vacancy for the position of
  <strong>
   Operations and Follow-up Services Manager
  </strong>
  . We are looking for a leader with strong operational expertise, capable of developing performance, enhancing service quality, and ensuring effective execution of operations .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Supervise daily operations and ensure smooth and efficient workflow.
  </li>
  <li>
   Develop operational plans and enhance procedures and operational policies.
  </li>
  <li>
   Manage work teams, assign tasks, and monitor performance continuously.
  </li>
  <li>
   Follow up on projects and operations and address operational challenges.
  </li>
  <li>
   Prepare periodic reports and provide recommendations to senior management.
  </li>
  <li>
   Coordinate with various departments to enhance the quality of follow-up and operational services.
  </li>
  <li>
   Monitor and improve KPIs (Key Performance Indicators).
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Management, Public Administration
   </strong>
   , or any related field.
  </li>
  <li>
   Minimum of
   <strong>
    7 years of experience
   </strong>
   in management and follow-up.
  </li>
  <li>
   <strong>
    Preference
   </strong>
   for candidates with experience in the
   <strong>
    Information Technology sector
   </strong>
   .
  </li>
  <li>
   Experience working in
   <strong>
    hospitals or the healthcare sector
   </strong>
   in general.
  </li>
  <li>
   Strong skills in planning, analysis, and project management.
  </li>
  <li>
   Ability to work under pressure and make effective decisions.
  </li>
  <li>
   Proficiency in Microsoft Office and operational management systems.
  </li>
  <li>
   Excellent communication skills and the ability to work with various internal and external stakeholders.
  </li>
 </ul>
 <p>
 </p>
</div>


Operations Manager

Enova by Veolia

<div>
 <p>
  <strong>
   <u>
    Job Purpose
   </u>
  </strong>
 </p>
 <ul>
  <li>
   To oversee operational activities and to manage facilities while implementing best supplier and customer relationship management, O&amp;M Optimizations &amp; building energy services management.
  </li>
  <li>
   To improve the overall operational efficiency of the managed assets and to maintain high customer satisfaction, and help achieving Enova&rsquo;s business objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Accountabilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Provide inputs to the development of the overall Site Operations strategy and participate in developing Enova&rsquo;s strategy in line with the vision, mission, and business objectives.
  </li>
  <li>
   Deliver the Operations Management strategy for Contractual Sites of the assigned assets while ensuring contractual commitments are successfully met.
  </li>
  <li>
   Participate and recommend actions to maximize the effective achievement of the Site Contract&rsquo;s objectives through leading the Site Operations team, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates&rsquo; and the business unit&rsquo;s performance.
  </li>
  <li>
   Contribute and assist the Contract Manager in defining an optimum structure for the division so that resources are optimally utilized, and communication takes place in an efficient manner.
  </li>
  <li>
   Participate in the budgeting process for the Site Operations business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.
  </li>
  <li>
   Lead and manage Site Operations while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives.
  </li>
  <li>
   Discuss &ldquo;Site-Specific-Budgets&rdquo; with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers&rsquo; budgeting is as appropriate and as accurate as possible.
  </li>
  <li>
   Monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.
  </li>
  <li>
   Monitor service delivery performance and participate in the evaluation of suppliers&rsquo; performance to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service.
  </li>
  <li>
   Monitor resource utilization for Site Operations to ensure that the right number and talent is available for running operations (civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.
  </li>
  <li>
   Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities (including maintenance to BMS, chillers, generators, HVAC, IT, etc.).
  </li>
  <li>
   Monitor the process of quotation requests, and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.
  </li>
  <li>
   Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees&rsquo; availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.
  </li>
  <li>
   Recommending the revision of contracts&rsquo; scope of work when Site conditions change.
  </li>
  <li>
   Ensures the monitoring of the subcontracting of works (such as fire systems, gas, emergency lighting, vertical transportation, water treatment, tank cleaning, etc.). Ensures that subcontractors fulfil their duties in an accurate manner and as per the agreed upon contractual clauses, and manage subcontractors&rsquo; evaluations and negotiations while ensuring that chosen subcontractors are approved by the relevant authorities to guarantee compliance with the regulatory framework (such as any approvals needed from the Civil Defense Department for fire-fighting systems).
  </li>
  <li>
   Monitor physical and documentation audits being conducted on subcontractors to ensure that work is being conducted properly and that customers are being served with the highest quality standards, and take the necessary actions upon the detection of unreported/ undisclosed variations and/ or poor performance to safeguard the company against any liabilities.
  </li>
  <li>
   Ensures operational audits of staff and customers are conducted to gather feedback and monitor satisfaction in order to improve the Site operations and facilities management services.
  </li>
  <li>
   Perform other related duties or assignments as directed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications, Experiences, &amp; Skills
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Electrical or Mechanical Engineering, CMMS knowledge is also preferable
  </li>
  <li>
   10 &ndash; 12 years&rsquo; experience in operations management including 4 years in a managerial role; exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management
  </li>
 </ul>
</div>


Confidential

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Operations Manager- Lebanon
   </strong>
   is a key leadership role within the organization. This role involves overseeing and optimizing the performance of outlets in the market, ensuring excellent guest experience, operational excellence, financial performance, and team leadership.
  </li>
  <li>
   This role ensures that all operations comply with brand standards, safety, hygiene, cost controls, and customer service standards, while driving growth, profitability, and continuous improvement. Develop tailored execution plans to address the brand &amp; store-level challenges in the market.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily operations across the restaurant(s) to ensure food quality, speed of service, cleanliness, safety, and customer satisfaction meet or exceed standards.
  </li>
  <li>
   Maintain brand standards in appearance, layout, equipment operation, and customer-facing practices.
  </li>
  <li>
   Monitor and manage P&amp;L (profit and loss), budgets, and forecasts.
  </li>
  <li>
   Track key performance indicators (KPIs) &mdash; sales, margin, labour cost, waste, inventory turnover.
  </li>
  <li>
   Optimize labour deployment; ensure efficient scheduling to balance cost and service.
  </li>
  <li>
   Control inventory, reduce waste, manage purchasing, and ensure cost-effective supply chain operation.
  </li>
  <li>
   Train, coach, mentor, and retain high-performing team members including restaurant managers, shift leads, and support staff.
  </li>
  <li>
   Implement a culture of accountability, customer focus, and continuous improvement.
  </li>
  <li>
   Conduct performance reviews and create development plans.
  </li>
  <li>
   Drive staff engagement, morale, and alignment with company values and goal
  </li>
  <li>
   Contribute to strategic planning for the restaurant(s), including sales growth, market positioning, promotions, new product launches.
  </li>
  <li>
   Execute marketing or local store promotion activities in coordination with marketing/brand teams.
  </li>
  <li>
   Identify opportunities for expansion, process improvements, and operational efficiencies
  </li>
  <li>
   Ensure food safety standards are rigorously followed (ROCC, local regulatory requirements).
  </li>
  <li>
   Perform audits (internal and external) and conduct corrective actions when needed.
  </li>
  <li>
   Liaise with departments such as HR, Finance, Marketing, Supply Chain, and Training to align on initiatives, policies, and programs.
  </li>
  <li>
   Communicate executive strategy, goals, and priorities to the operation team.
  </li>
  <li>
   Produce regular reports on financial and operational performance.
  </li>
  <li>
   Use data to identify trends, pinpoint issues, and recommend / implement improvements.
  </li>
  <li>
   Monitor competitor activity or market changes impacting business performance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic (results):
  </strong>
 </p>
 <ul>
  <li>
   Partner with the MENA Regional team on the development of long-term growth strategies aligned with the company vision.
  </li>
  <li>
   Build long-term value, scale the business, drive innovation, and protect the brand. This role is critical in bridging corporate strategy with store-level performance
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Academic &amp; trades qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree preferred (Business, Hospitality Management, or related field).
  </li>
  <li>
   Master&rsquo;s degree or MBA is a plus (Optional)
  </li>
  <li>
   Strong financial acumen &mdash; ability to manage budgets, P&amp;L, cost controls.
  </li>
  <li>
   Excellent leadership and people management skills; experience building, motivating, and developing teams.
  </li>
  <li>
   Analytical mindset, with comfort using data to drive decision-making.
  </li>
  <li>
   Strong organizational, planning, and time-management skills.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Knowledge of food safety, health &amp; safety regulation, and standards.
  </li>
  <li>
   Flexibility to travel (if overseeing multiple sites), possibly weekends or holidays as required by restaurant hours.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   A minimum of
   <strong>
    12+ years of substantial experience
   </strong>
   in restaurant operations, preferably
   <strong>
    within
   </strong>
   <strong>
    Lebanon market
   </strong>
   , with a demonstrated track record of success in managing multiple outlets or a large and complex restaurant&mdash;ideally within the QSR industry
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Abilities:
  </strong>
 </p>
 <ul>
  <li>
   Language Skills: Fluent English / Fluent Arabic
   <strong>
    (French is a plus
   </strong>
   ).
  </li>
  <li>
   Results-driven and accountable.
  </li>
  <li>
   Customer-focused orientation.
  </li>
  <li>
   Ability to thrive under pressure and manage multiple priorities.
  </li>
  <li>
   Integrity, professionalism, and commitment to maintaining brand reputation.
  </li>
  <li>
   Adaptability and openness to change; continuous improvement mindset.
  </li>
  <li>
   Leadership presence: ability to influence and inspire others.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Relationships (Internal and External Interfaces):
  </strong>
 </p>
 <ul>
  <li>
   Operations Team (Regional &amp; Local)
  </li>
  <li>
   Procurement &amp; Supply chain Team (Regional &amp; Local)
  </li>
  <li>
   Marketing Team (Regional &amp; Local)
  </li>
  <li>
   Finance Team
  </li>
  <li>
   Other supportive departments (Maintenance - IT&ndash; FP&amp;A &ndash; HD &ndash; &hellip;)
  </li>
  <li>
   Franchisor Teams (Operations &ndash; development - &hellip;)
  </li>
 </ul>
 <p>
 </p>
</div>


Operations Manager (Relocation to Lebanon)

Hilton

<div><p>IT Coordinator</p><p>
An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As an IT Coordinator, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:</p><ul>
<li>Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages</li>
<li>Record all issues that arise and advise the IT Manager of any issues that need further attention</li>
<li>Recommend system improvements to the IT Manager</li>
<li>Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements</li></ul><p><b>
What are we looking for?</b><br>
</p><p>IT Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous IT experience, preferably in the hotel, leisure, and/or service sector</li><li>
Experience of all Microsoft systems</li><li>
Experience of hotel applications, such as OnQ and Micros, preferred</li><li>
Excellent organizational and interpersonal skills</li><li>
Current technical skills and knowledge of technology &amp; Networking</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

IT Coordinator

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