operations manager coordinator

Pavarotti Shipping LLC t/a PSS

Hiring: Operations coordinatorLocation: Dubai OfficeDepartment: OperationsReports To: Operations ManagerOverviewThe Operations Coordinator plays a critical role in ensuring the seamless execution of operational activities for PSS&rsquo; vessel-based armoury services. The incumbent will work closely with vessel-based teams, providing comprehensive support in transfer services, accommodation and armoury services, and logistics coordination of vessel-based operations. This role demands operational excellence, with a focus on continuous service delivery, customer satisfaction, and compliance with internal and external regulations.Key Responsibilities1. Operational Support- Man the Operations Room on a 24/7 shift rotation, ensuring constant support and smooth operations.- Manage day-to-day platform operations and provide office-based support for vessel transfers and other logistical needs.- Maintain real-time updates in company logs, trackers, and databases, including the internal asset tracking system and operational records.- Attend to client inquiries, resolving issues via phone, email, and other communication channels in a timely and professional manner.- Coordinate with management, staff, clients, and subcontractors to promptly address operational issues and queries, ensuring 24/7 availability.- Prepare and deliver operational reports, highlighting key performance metrics, incidents, and areas of improvement.2. Logistics &amp; Coordination- Plan and oversee the scheduling, booking, and management of transfer operations, ensuring accuracy and compliance with client requirements.- Act as the first point of contact for client concerns, investigating complaints and escalating them to the appropriate department (e.g., Fleet Manager for technical issues, Admin/HR for crew-related matters).- Monitor and respond to vessel Estimated Time of Arrival (ETA) updates, validating client transfer requests, and addressing discrepancies.3. Emergency Response- Serve as the initial point of response during emergencies, executing established protocols and escalating incidents to the Operations Manager as required.- Monitor critical operational data and ensure that key personnel are notified of significant events or incidents.- Assist in risk assessments and support emergency preparedness efforts.4. Compliance &amp; Standards- Ensure full compliance with PSS Management System and Standard Operating Procedures, particularly related to transfers and armoury operations.- Adhere to legislative, regulatory, and industry standards, as well as internal codes of practice.- Participate in audits and reviews, supporting continuous improvement efforts in line with company policies and procedures.5. Continuous Improvement &amp; Service Quality- Identify opportunities for process improvement to enhance operational efficiency and service quality.- Ensure that all services delivered meet the highest standards, aligned with the expectations of clients and internal stakeholders.- Provide ongoing feedback to improve operations and assist in implementing new systems and processes.6. Additional Responsibilities- Support cross-departmental projects and collaborate with other teams as directed by the Operations Manager or Management.- Manage special tasks or projects as assigned, ensuring timely and successful execution.- Provide operational cover and assistance for other team members when required.Key Competencies- Strong administrative, organizational, and multitasking skills.- High level of customer service orientation with the ability to manage client expectations and resolve issues effectively.- Expertise in logistics management, with the ability to handle complex operational scenarios and make sound decisions under pressure.- Proficiency with Microsoft Office, Google Workspace, and bespoke company software for asset tracking and operations management.- Ability to work autonomously and as part of a team in a fast-paced and dynamic environment.- Technical acumen and adaptability in learning and working with specialized software systems.Shift StructureThe Operations Coordinator role operates on a 24/7 rotation with three key shifts:- Morning Shift: Typically managed by the Senior Coordinator/Team Leader, as most bookings, complaints, and client issues arise during this time.- Mid-Shift: Handles ongoing bookings and updates, continuing from the morning shift&rsquo;s tasks.- Night Shift: Responsible for maintaining operational backups and preparing for upcoming transfers, ensuring any unresolved issues from earlier shifts are addressed.Available to start immediatelyPay: Up to AED4,000.00 per monthWork Location: In person

Operations Coordinator

Faster rent a car

Operations CoordinatorCompany: Faster Rent a CarLocation: Dubai, UAE (On-site)Employment Type: Full-timeStart Date: Immediate joining preferredExperience Required: Minimum 2 years in Car Rental CompaniesFaster Rent a Car is a leading luxury car rental company in Dubai, known for its premium fleet, high-performance vehicles, and exceptional customer service. As part of our continuous growth, we are looking for a highly organized and proactive Operations Coordinator to support our daily operations and ensure smooth and efficient service delivery.Key Responsibilities<ul><li>Manage and process rental contracts using TRS or similar car rental systems.</li><li>Oversee the full rental process from booking confirmation to vehicle return.</li><li>Communicate professionally with customers and handle inquiries or issues efficiently.</li><li>Coordinate with sales, drivers, and maintenance teams to ensure smooth daily operations.</li><li>Monitor operational activities and resolve any issues quickly.</li><li>Maintain accurate records and ensure all rental processes are properly documented.</li></ul>Candidate Requirements<ul><li>Minimum 2 years of experience in a car rental company (mandatory).</li><li>Strong experience using TRS or similar rental management systems.</li><li>Excellent communication and coordination skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Fluent in English (Arabic is a plus).</li><li>Female candidates are preferred.</li></ul>Why Join Faster Rent a Car?<ul><li>Join a fast-growing company in the luxury automotive sector.</li><li>Work with a professional and dynamic team.</li><li>Opportunity for career growth and development.</li></ul>Job Types: Full-time, PermanentWork Location: In person

Operation Coordinator

ELITE LUXE LIMOUSINE LLC

Operations Manager &ndash; Bike Delivery Company (Dubai)We are hiring an experienced Operations Manager for a fast-growing bike delivery company based in Dubai.Key Responsibilities:<ul><li>Manage daily delivery operations and fleet performance</li><li>Handle rider allocation, scheduling, and route optimization</li><li>Monitor KPIs (on-time delivery, efficiency, costs)</li><li>Coordinate with clients and resolve operational issues</li><li>Ensure compliance with UAE transport and safety regulations</li></ul>Requirements:<ul><li>Minimum 2&ndash;4 years experience in delivery/logistics (Talabat, Deliveroo, Careem, Noon, Amazon,Keeta,etc.)</li><li>Strong leadership and problem-solving skills</li><li>Experience managing riders/drivers is mandatory</li><li>Good knowledge of Dubai routes and operations</li><li>Ability to work under pressure and meet targets</li></ul>Salary: To be discussed based on experienceLocation: DubaiPay: AED7,000.00 - AED12,000.00 per monthWork Location: In person

Operations Manager BIKE DELIVERY COMPANY

Avyanco Business Consultancy

Job Title: Operations Manager &ndash; Delivery Services Location: UAEWe are seeking an experienced and results-driven Operations Manager to oversee our delivery service operations and manage rider performance.Requirements:<ul><li>Proven experience in delivery, logistics, or fleet operations</li><li>Strong leadership and team management skills</li><li>Good knowledge of UAE roads, routes, and locations</li><li>Ability to manage large teams of riders and daily operations</li><li>Excellent problem-solving and communication skills</li><li>Ability to work under pressure and meet deadlines</li><li>Own visa preferred</li></ul>Key Responsibilities:<ul><li>Oversee day-to-day delivery operations</li><li>Manage and supervise bike riders and fleet performance</li><li>Plan routes and optimize delivery efficiency</li><li>Monitor KPIs such as delivery time, productivity, and customer satisfaction</li><li>Handle operational challenges and implement solutions</li><li>Ensure compliance with company policies and safety standards</li><li>Coordinate with clients and internal teams</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Career growth opportunities</li></ul>Interested candidates can share their CV for consideration.Work Location: In person

Operations Manager For Delivery Services

Reliance Facilities Management

Job Description &middot; The Facilities Coordinator will provide administrative support to the Facilities Manager and the organization, manage office functions including: Work Order coordination, Security badge and access assignments, database management, daily office operations, coordination of budgeting/accounting systems, maintaining office records, and providing general support services for the divisional staff.&middot; The Facilities Coordinator, under the supervision of the Facilities Manager, will manage all outside contractors in support of the Facilities Department, including maintaining records and contracts, coordinating project activities, and providing scheduling supportEssential Job Functions:&middot; Assist the operation manager on the day-to-day operations.&middot; Documented violation to inform HR for all facility issues related to employees&middot; CAFM implementation and regular coordination with the FM software vendor on teething problems in the implementation&middot; Generation of reports related to overdue jobs which could be due to materials procurement, manpower&middot; Preparation of MMR&rsquo;s for FM AMC sites&middot; Calling up vendors for getting quotes/specifications related to specific ADHOC jobs&middot; Preparation/review of quotes/contracts/agreements&middot; Quotation approval follow ups with client and updates in the Quotation tracker&middot; Getting service reports/overtime details from site supervisors/technicians for the preparation of Weekly reports.&middot; Maintain strong working relationships with our vendors&middot; Review purchasing agreements with vendors and maintain open lines of communications with those vendors&middot; Follows HSE (Health, Safety and Environmental) procedure implemented by company rules and procedures&middot; Contract related communication with vendors.&middot; Cash Advance will be prepared by self for any ADHOC works whenever required with line approval from Management.&middot; WCR&rsquo;s prepared and shared for invoicing purpose and recorded in the Tracker.&middot; Documenting processes and keeping maintenance records.&middot; Monitoring maintenance budget spending.&middot; Set up, maintain, and organize department's central files, information, filing, and messages.&middot; Drivers log in and time sheet everyday for all vehiclesJob Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>FM Coordinator : 3 years (Preferred)</li></ul>Work Location: In person

FM Coordinator

Time Express Parcels

Job Title - Operations Manager &ndash; Last Mile DeliveryLocation - Dubai, UAECompany - Time Express ParcelsJob Type - Full-timeJob DescriptionAbout Us Time Express Parcels is a rapidly growing logistics company in the UAE, specializing in fast and reliable last-mile delivery solutions. As we continue to expand our distribution network, we are looking for a highly driven Operations Executive to lead and optimize our delivery operations.Role Overview Operations Executive will be responsible for managing end-to-end delivery operations, overseeing fleet performance, and ensuring high service standards. This role requires a hands-on leader with strong experience in high-volume logistics environments.Key Responsibilities<ul><li>Manage and oversee last-mile delivery operations and driver fleet</li><li>Ensure efficient route planning, dispatch, and delivery execution</li><li>Monitor key KPIs such as On-Time Delivery (OTD), delivery success rate, and cost efficiency</li><li>Implement and improve SOPs for sorting, dispatch, and delivery processes</li><li>Collaborate with HR for recruitment, onboarding, and training of drivers</li><li>Handle manpower planning, especially during peak seasons</li><li>Maintain safety standards and compliance across fleet operations</li><li>Drive continuous improvement using data analysis and performance insights</li><li>Ensure excellent customer experience from dispatch to final delivery</li></ul>Requirements<ul><li>Minimum 5+ years of experience in logistics or last-mile delivery operations</li><li>Prior experience with Amazon (AMZL) or similar high-volume logistics operations preferred</li><li>Strong leadership skills with experience managing large teams</li><li>Data-driven mindset with strong analytical and problem-solving skills</li><li>Ability to work in a fast-paced, high-pressure environment</li><li>Excellent communication and organizational skills</li></ul>Preferred Qualifications<ul><li>Experience in e-commerce or courier/logistics companies</li><li>Knowledge of UAE delivery operations and compliance</li><li>Familiarity with routing software and delivery management systems</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities in a fast-scaling company</li><li>Dynamic and professional work environment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in last-mile delivery operations?</li><li>How many drivers have you managed at peak capacity?</li><li>Are you currently based in the UAE?</li></ul>Work Location: In person

Operations Manager – Last Mile Delivery (Ex-Amazon Preferred)

CHANEL

<div>
 Position based in Fashion &amp; WFJ Boutique, Mall of the Emirates.
 
 
 
 CONTEXT &amp; ENVIRONMENT
 
 
 
 
 CHANEL continuously evolves in its search for perfection. In a demanding and constantly changing context
 
 
 , the Operations Manager is in charge of all the support and back-office activities (inventory, maintenance, aftersales, cash, admin and security) for the Fashion &amp; Watches &amp; Fine Jewelry Twin Boutique.
 
 
 
 
 Combining strong leadership, a strong team spirit, a passion for fashion and a strong analytical mind, he/she is contributing directly to optimize the results of the boutique in respect of the commercial strategy and the image of the house. Organized, curious and attentive, he/she works closely with his/her team and promotes collaboration and achievement of results to help make CHANEL the ultimate reference in luxury.
 
 
 
 
 KEY PARTNERS:
 
 
 
 Reporting to the Boutique Director, the Operations Manager has several key partners:
 
 
 
 Internally:
 
 Stock, Administration, Cash and Aftersales teams; Boutique Management, Fashion Advisors, Fashion &amp; WFJ Boutiques in UAE; Store Planning.
 
 
 
 Externally:
 
 Security; Suppliers; Vendors; Other bodies in the Luxury Retail sector.
 
 
 
 IN THIS METIER, YOU ARE ENERGISED BY:
 
 
 
 
 Management of Back Office Team
 
 
 
 
 <ul>
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 Managing the Stock, Aftersales, Cash and Administration functions within the boutique.
 </li>
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 Ensuring the team has a good understanding and deployment of the House&rsquo;s strategy.
 </li>
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 Managing and animating his/her team to foster collaboration and enthusiasm across roles and missions.
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 Motivating the team towards the achievement of their objectives via appraisals and follow-ups.
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 Defining the priority actions for your team&rsquo;s development and monitoring them.
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 Being a support and a pro-active force to his/her team in the search for solutions and optimization of the organization.
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 Collaborating with the boutique management to align all the retail teams with CHANEL&rsquo;s strategy.
 
 
 
 </li>
 </ul>
 
 Piloting the Business
 
 
 
 
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 Being a strategic partner to the Boutique Director.
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 Analyzing sales and results of the boutique on a regular basis, ensuring positive progress towards the objective, proactively alerting on KPIs and suggesting action plans.
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 Supporting Boutique Management with the analysis of the KPIs for each business activity: monthly coverage, sell-through and slow sellers, and accompanying each category action plan with relevant feedback and data.
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 Carrying out specific studies necessary for Boutique Management and being a force of proposal on complementary analysis in connection with the business and strategy.
 </li>
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 Working closely with the Boutique Management to facilitate buying decisions in collaboration with buying function in the Head Office through detailed analysis.
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 Supervising inventory management, preparing the annual inventory and optimizing regular inventory process alongside the Stock Manager.
 </li>
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 Managing the Aftersales operations in an innovative way to ensure optimal client satisfaction in line with the CHANEL standards alongside the Aftersales Manager.
 </li>
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 Ensuring appropriate scheduling of team members in line with legal and CHANEL requirements, and overseeing Police/Mall permits together with the Administration Supervisor.
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 Ensure that all cash procedures and guidelines are implemented and followed as per the standards with the support of the Cashier Manager.
 </li>
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 Guaranteeing and setting up the necessary security devices and procedures for the boutique, goods and people.
 </li>
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 Monitoring that boutique purchases remain within the allocated budget.
 
 
 
 </li>
 </ul>
 
 Being an Ambassador of the Brand
 
 
 
 
 <ul>
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 Contributing to projects and sharing the CHANEL vision with the team.
 </li>
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 Representing the CHANEL standards in front of external bodies as well as with key individuals in Mall Management.
 </li>
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 Ensuring the boutique&rsquo;s procedures and boutique Charter are implemented and respected.
 </li>
 <li>
 Using Chanel Brand Image as a filter in decision making.
 
 
 
 </li>
 </ul>
 
 KEY COMPETENCIES &amp; REQUIREMENTS:
 
 
 
 
 <ul>
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 Natural leadership and strong managerial skills.
 </li>
 <li>
 Guarantor of exemplarity, accuracy and detail-oriented mindset.
 </li>
 <li>
 Ability to adapt to an ever-changing environment and lead with excellent interpersonal skills.
 </li>
 <li>
 Passion for projects and is a strong project leader.
 </li>
 <li>
 Organized, rigorous and reliable.
 </li>
 <li>
 Perceives change as an opportunity and remains objective in the face of uncertainty.
 </li>
 <li>
 Curious and innovative with strong analytical skills and results oriented.
 </li>
 <li>
 Sensitive to the Fashion environment and its products.
 </li>
 <li>
 Mastery of MS Excel and digital tools.
 
 </li>
 </ul>
</div>

Operations Manager - MOE

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