operations manager coordinator

abiteccorporation

Job Overview ABIT CORP is a leading provider of comprehensive IT solutions, specialising in website design, graphic design, software development, and digital marketing services. We deliver customer-centric, results-oriented, and cost-effective solutions to SMEs and large enterprises. As a professional and trusted organisation, we believe in the power of collaboration and synergy to achieve outstanding results for our clients. We are seeking a highly organised and experienced Operations Manager to join our team in Washington, D.C., United States. This is a Full-Time position where you will be responsible for streamlining our operational processes, enhancing productivity, and driving the efficiency of our service delivery. The successful candidate will play a pivotal role in managing our resources and ensuring the successful execution of projects, contributing directly to the company's growth and success. Salary: USD $250 - $1,000 per day, commensurate with experience. Responsibilities • Develop and implement strategic operational plans to improve efficiency, quality, and profitability across the organisation. • Oversee the daily operations of project delivery teams, including software development, web design, and digital marketing. • Manage resource allocation, project pipelines, and team workloads to ensure the timely and successful delivery of client projects. • Monitor and analyse key performance indicators (KPIs), preparing and presenting performance reports to senior management. • Proactively identify operational bottlenecks and implement effective solutions to improve workflows. • Foster a culture of continuous improvement, introducing best practices for project management and service delivery. • Collaborate closely with other departments, including sales and finance, to ensure seamless business processes and client satisfaction. • Manage relationships with third-party vendors and partners to ensure they meet our quality and service standards. Qualifications • Proven experience as an Operations Manager or in a similar leadership role, preferably within an IT services, software, or digital agency environment. • Strong understanding of project management principles and methodologies. • Excellent leadership, communication, and interpersonal skills, with the ability to manage and motivate diverse teams. • Demonstrable experience in data analysis and performance metrics management. • A solid commercial awareness with experience in budget management and financial forecasting. • A comprehensive understanding of the services offered, including web development, SEO, and digital marketing. • A Bachelor's degree in Business Administration, Operations Management, or a related field is highly desirable. • Exceptional problem-solving and decision-making abilities. Benefits • A competitive salary and benefits package. • Significant opportunities for professional development and career progression within a growing company. • The chance to work in a dynamic, innovative, and collaborative team environment. • A key role in shaping the operational success of a leading IT services provider.

Operations Manager

Eaton

<div>Eaton&rsquo;s ES GEIS CHD division is currently seeking a Operations Manager. This role is onsite at our Washington, PA facility. Relocation is provided within the United States. 
Washington, PA is the home of the Eaton Crouse-Hinds commercial outlet box facility which manufactures steel boxes, covers, and prefabricated electrical assemblies. Manufacturing 1.3 million units per week, this highly automated and fast paced environment places a high value on talented professionals that focus on problem solving and efficiency. 
The expected annual salary range for this role is $113000 - $165000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
<div><div><div><h2 class="jobSectionHeader">What you&rsquo;ll do:
</h2></div><div>The Operations Manager is responsible for planning, directing, and coordinating organizational operations to ensure efficiency, productivity, quality, and safety. This role oversees daily business activities, manages cross-functional teams, drives continuous improvement initiatives, and ensures alignment with company goals, performance targets, and operational excellence standards. 
In this role you will:
<ul><li>Lead daily manufacturing operations to ensure safe, efficient, and high-quality production while meeting customer requirements
</li><li>Monitor and drive performance through key operational metrics including safety, productivity, utilization, quality, inventory, and delivery
</li><li>Act as a business partner through continuous improvement programs and manufacturing process improvements by applying appropriate problem-solving tools such as SQDIP, Standard Work and 5S.
</li><li>Execute and manage production schedules, balancing demand, capacity, and resources to achieve on-time delivery
</li><li>Forecast production shipment targets, and execute delivery amounts
</li><li>Collaborate cross-functionally with Supply Chain, Engineering, Quality, Safety, HR, and Planning to align operational goals and execution
</li><li>Report operational performance, key initiatives, and daily management meeting outcomes to the leadership team, providing visibility into plant operations and business performance.
</li><li>Proactively implement, promote and maintain a safe working environment, through diligence in accident prevention, investigation, equipment maintenance and Zero Incident culture enforcement.
</li><li>Write capital procurement requests allocating funds to support safety and productivity
</li><li>Optimize KPI&rsquo;s at a department level, ensuring accountability and completion related to all functions
</li><li>Analyze problems, perform root cause analysis, and implement corrective and preventive actions to drive sustainable improvements
</li><li>Lead, coach, and develop front line leaders and employees to build a high-performing, accountable, and engaged workforce
</li></ul></div></div><div><div><h2 class="jobSectionHeader">Qualifications:
</h2></div><div>Basic (Required) Qualifications:
<ul><li>Bachelor&rsquo;s degree from an accredited institution.
</li><li>Minimum of five (5) years of experience in operations, manufacturing, logistics, or a related environment.
</li><li>Minimum of three (3) years of leadership experience.
</li>Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc. 
<li>
</li></ul>Preferred Qualifications:
<ul><li>Bachelor&rsquo;s degree in Business, Operations Management, or Engineering from an accredited institution.
</li><li>Proven leadership experience managing teams in a fast-paced setting.
</li><li>Strong knowledge of process improvement methodologies (Lean, Six Sigma).
</li><li>Experience with ERP systems and data-driven decision-making.
</li><li>SAP business system experience.
</li><li>Experience working cross-functionally with Sales &amp; Marketing and Planning Teams (forecasting, production scheduling, capacity planning).
</li><li>Lean Six Sigma experience.
</li><li>Experience leading Continuous Improvement initiatives.
</li><li>Direct managerial experience within Operations or Manufacturing environment.
</li><li>Experience utilizing DMM.
</li></ul></div></div></div>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates&rsquo; privacy rights and data security will be protected in accordance with applicable laws. 
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. 
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. 
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. 
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. 
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.</div>

MBI Health services

<div><div><div>Self-motivated and highly organized individual in a full-time capacity with excellent communication skills. This position requires team builder and problem solving-solver and embodying a balance between focus and fun. This person will professionally assign Personal Care Aides to MBI clients receiving care in their homes, assist to monitor their performance, and provide support to the personal care aides as needed. The individual is a team player willing to work under supervision and follows the company policy regarding insubordination. The staffing coordinator will review electronic time sheets for correctness and accuracy and perform other duties in the office as assigned. The staffing coordinator will function as part of a team that includes the billing manager, human resource manager, the Agency clinical team and other support staff. The staffing coordinator is supervised by a staffing Manager as designated by the Director of Nursing. The number of tasks and duties associated with this position is potentially limitless.
</div></div><div><div>Essential Duties and Responsibilities:
</div></div><div><div>The statements below are intended to describe the general nature and scope of work being performed in this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.</div></div><ul><li><div>
Assign Personal Care Aides to clients using the Axxess electronic scheduling system.</div></li><li><div>
Monitor the electronic scheduling and alert systems daily to ensure all clients are appropriately staffed and promptly notify the supervisor of staffing shortages while continuing recruitment efforts until coverage is secured.</div></li><li><div>
Document daily staffing assignments and record all declined or unaccepted assignments.</div></li><li><div>
Review electronic timesheets for accuracy and completeness in accordance with MBI HHA policies and procedures.</div></li><li><div>
Provide ongoing and annual supervision, guidance, and support to Personal Care Aides.</div></li><li><div>
Collaborate with office staff to coordinate schedules and staff in-service training.</div></li><li><div>
Deliver exceptional customer service to clients, caregivers, and other stakeholders by responding to questions and resolving concerns professionally.</div></li><li><div>
Instruct Personal Care Aides to discontinue services when directed by the Staffing Manager, HR Manager, Administrator, Director of Nursing, or other authorized clinical staff.</div></li><li><div>
Assist the clinical team and provide support with departmental projects and other duties as assigned.</div></li><li><div>
Provide backup support to the Payroll/EVV Coordinator as needed.</div></li><li><div>
Enter, maintain, and review electronic records to ensure documentation is accurate, complete, and compliant with company policies.</div></li><li><div>
Prioritize and manage multiple assignments while maintaining organized records in a fast-paced environment.</div></li><li><div>
Demonstrate initiative by identifying problems, implementing solutions, and adapting to changing operational needs.</div></li><li><div>
Maintain confidentiality and uphold professional and ethical standards in all interactions.</div></li><li><div>
Carry a company-issued telephone and coordinate staffing needs during and after normal business hours, as assigned.</div></li><li><div>
Foster a collaborative, respectful, and culturally responsive work environment while working effectively with supervisors and interdisciplinary team members.</div></li><li><div>
Coordinate services for elderly and disabled clients to help ensure continuity of care and appropriate staffing</div>
.</li></ul><ul><li><div>
High School Diploma, College Degree Preferred
</div></li><li><div>Strong Communication Skills
</div></li><li><div>Knowledge of HIPAA and Patient record privacy
</div></li><li><div>Working knowledge in Microsoft Office: Word, Excel, Outlook, Access &amp; PowerPoint.
</div></li><li><div>Reliable transportation</div></li></ul></div>

Staffing Coordinator

Classet

<div>
 Chronic Care Staffing is Hiring a Scheduling Coordinator!
 
 
 
 Location:
 
 Remote (Work from Anywhere)
 
 
 
 Schedule:
 
 Full-Time
 
 
 
 Pay Rate:
 
 $16.00 - $17.00 per hour
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Overview
 
 
 
 Chronic Care Staffing is seeking a highly organized and detail-oriented
 
 Scheduling Coordinator
 
 to support our patient referral and care coordination processes. In this role, you'll serve as a vital connection between patients, healthcare providers, and external specialists, ensuring referral documentation is processed accurately and efficiently.
 
 
 If you thrive in a fast-paced administrative environment, enjoy working with healthcare records, and take pride in maintaining accuracy, we'd love to hear from you.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Review electronic health records (EHRs) to gather and verify patient information.
 </li>
 <li>
 Retrieve and organize essential documentation, including:
 </li>
 <li>
 Demographic sheets
 </li>
 <li>
 Insurance cards
 </li>
 <li>
 Recent office visit notes
 
 
 </li>
 </ul>
 Prepare and submit referral packets to external medical specialists. Process referrals through fax, phone, and secure healthcare portals. Utilize internal specialty resource guides to identify appropriate referral destinations. Ensure referral packages are complete, accurate, and compliant with company standards. Collaborate closely with follow-up and care coordination teams. Cross-train on additional workflows to support operational needs. Monitor documentation quality and identify missing or incorrect information before submission.
 
 
 
 Requirements
 
 
 
 Must Have
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in:
 </li>
 <li>
 Medical office administration
 </li>
 <li>
 Healthcare clerical support
 </li>
 <li>
 Health administration
 </li>
 <li>
 Patient services coordination
 
 
 </li>
 </ul>
 Comfortable navigating Electronic Health Records (EHR) systems. Strong computer and data entry skills. Exceptional attention to detail. Ability to manage multiple tasks and prioritize workload effectively. Strong written and verbal communication skills. Ability to work independently in a remote environment.
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience handling patient referrals or authorizations.
 </li>
 <li>
 Familiarity with specialty care terminology such as Dermatology, ENT, Cardiology, Orthopedics, etc.
 </li>
 <li>
 Previous experience working with healthcare scheduling platforms.
 </li>
 <li>
 Understanding of insurance verification processes.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Fully remote work environment
 </li>
 <li>
 Consistent full-time schedule
 </li>
 <li>
 Comprehensive onboarding and training
 </li>
 <li>
 Career growth opportunities within healthcare operations
 </li>
 <li>
 Supportive team environment
 </li>
 <li>
 Meaningful work that directly impacts patient care outcomes
 </li>
 </ul>
</div>

Scheduling Coordinator

Children's National Hospital

<div>Kids Are Our Everything. 
 
Department
10259 Neurology Research Admin 
 
Pay Range
$51,584.00 - $85,987.20 
 
 
The Clinical Research Coordinator participates in or leads day-to-day operations of clinical research studies conducted by a principal investigator. The Research Coordinator performs a variety of duties involved in the collection, compilation, documentation and analysis of clinical research data. The Research Coordinator will develop a progressive functional knowledge of Good Clinical Practices (GCP), Office of Human Research Protections (OHRP) regulations and Food and Drug Administration (FDA) regulations. This position may direct the work of junior staff, train personnel and direct the work of a Clinical Research Assistant as assigned. 
 
Minimum Education
 
B.A./B.S. degree in a science, technical, health-related field or other applicable discipline (Required)
 
 
Minimum Work Experience
 
1 year of applicable work, research or internship experience (e.g. research assistant, data manager, clinician or other interaction with a research population). (Required)
 
 
Functional Accountabilities
 
Responsible Conduct of Research
<ul><li>Consistently demonstrates adherence to the standards for the responsible conduct of research.
</li><li>Plans, conducts and manages research projects within federal and institutional regulations and policies under the direction of the principal investigator.
</li><li>Stays informed of and adheres to institutional policies and federal regulations (e.g. Titles 21 and 45 of the Code of Federal Regulations) and guidance (International Counsel on Harmonization) regarding human subjects research and use of protected health information.
</li><li>Uses research funds and resources appropriately.
</li><li>Maintains confidentiality of data as required.
</li><li>Meets all annual job-related training and compliance requirements.
</li></ul>Research Administration
<ul><li>Maintains knowledge and comprehension of assigned research protocols, including study procedures, timelines and eligibility.
</li><li>Accurately creates, completes, maintains and organizes study documents.
</li><li>Accounts for study materials, including participant lists and visit logs, regulatory binders, case report forms, laboratory kits, investigational product(s) and participation incentives.
</li><li>Uses and accounts for research funds and resources at performance level, including reconciling research subject billing if assigned.
</li><li>Reviews current literature to obtain information relevant to clinical research program, as directed.
</li><li>Attends study meetings, which could include overnight travel, as requested by principal investigator.
</li><li>Works well with other members of the research team and seeks and provides input when appropriate.
</li><li>Serves as an effective liaison between the investigators, sponsors, hospital departments involved with research studies and the Clinical Research Center.
</li></ul>Participant Enrollment
<ul><li>Employs strategies to recruit and retain research participants, while adhering to the IRB-approved recruitment plan.
</li><li>Screens subjects for eligibility per the protocol and institutional policies.
</li><li>Communicates effectively and provides information to a diverse, vulnerable subject population in accordance with institutional policies.
</li><li>Independently coordinates, conducts and documents visits and protocol-specific testing/interviews according to study protocol, operational plans of clinical departments and SOPs for minimal risk studies or for other studies under direction.
</li><li>Interacts with study participants and/or legally authorized representatives (LARs) to communicate study purpose and participation details and to assess participation interest.
</li><li>Engages participants/LARs in the informed consent process according to institutional policies.
</li><li>Follows procedures for documentation of study payments and participation incentives.
</li></ul>Study Management
<ul><li>Plans, conducts and manages research activities in accordance with federal regulations and guidance documents and sponsor and institutional policies under the direction of a senior study team member.
</li><li>Ensures regulatory integrity of protocols through the accurate and timely preparation and submission of documents and reports to the sponsor, IRB and other oversight bodies in accordance with federal regulations, sponsor SOPs and institutional policies.
</li><li>Collects, prepares, processes, ships and maintains accurate inventory of research specimens, and trains others in performing these tasks.
</li><li>Suggests improvements to specimen handling processes, when needed.
</li><li>Authors study documents, including informed consents, protocol-specific source documents and IRB contingency responses.
</li><li>Registers and records participant visits in the appropriate tracking system.
</li><li>Anticipates study needs and subject caseload in order to meet organizational objectives and deadlines in a timely manner.
</li><li>Coordinates, prepares for and responds to routine oversight body visits and audits.
</li><li>Performs query resolution and assists with addressing and correcting audit findings.
</li></ul>Data Collection
<ul><li>Collects data from patient medical records, interviews, questionnaires, diagnostic tests and other sources.
</li><li>Ensures data is collected as required by protocol and in accordance with research data principles (ALCOAC: Attributable, Legible, Contemporaneous, Original, Accurate and Complete).
</li><li>Ensures that queries are resolved within sponsor and institutional timelines.
</li><li>Plans and performs research specimen collection, labeling and storage/shipping if assigned; maintains accurate sample accountability/chain of custody documentation.
</li><li>Ensures secure storage of study documents.
</li></ul>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from
</li><li>day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
</li><li>Mission-Driven Culture &ndash; Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams. 
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Clinical Research Coordinator

<div>UDR, Inc. is seeking a Multi Site Community Director to join our team in Washington DC.

GENERAL SUMMARY OF DUTIES: The Community Director focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering positive relationships with community residents. Position may have supervision over a direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. 
 
SUPERVISION RECEIVED: Reports directly to the Senior Community Director, District Manager or Regional Manager

SUPERVISION EXERCISED: Supervision of two or more associates is required for exempt status, 1 or less for non-exempt status. Direct reports may include the Resident Service Manager, the Resident Service Coordinator(s) and/or Resident Service Specialist(s).

Exempt/Non-exempt status will depend on the supervisory responsibilities in accordance with FSLA guidelines. 2 or more direct reports = Exempt Status; 1 or less direct reports = Non-exempt Status.

ESSENTIAL FUNCTIONS:

Asset Quality 
Ensure community is ready for business and meets established physical standards daily as listed below:

1. Walk community daily; open and close all &ldquo;showing&rdquo; units. Monitor property including office space, restrooms, amenity areas, parking lot and &ldquo;showing&rdquo; units to ensure they meet UDR&rsquo;s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks.
 
2. Refresh community&rsquo;s signage, write and distribute collateral as needed to support the drive for occupancy and improve community image.

Customer Service 
Provide the best standard of quality and service through resident relations:

1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 
2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals.

3. Conduct move-in orientation sessions for new residents and drive annual renewal conversations with existing residents as needed.
 
4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests.
 
5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved.

Financial 
Complete various accounting and financial functions associated with driving and supporting community operations:

1. Work closely with Business Manager to complete required financial responsibilities. 
2. Conduct Purchase Card (P-card) reconciliation for community.

Personnel (if applicable) 
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.
 
2. Hire and train new staff and develop staff to maximize potential. 
3. Train district property staff including RSMs, CDs and other personnel as needed and requested by AD/RM/DM. (Senior Community Director) 
4. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 
5. Approve time records and requests for time off.

Vendor Management 
Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems:
1. Manage vendor keys according to UDR&rsquo;s policies and procedures. 
2. Source new vendors as needed in order to maintain community appearance and resident services. 
3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems.
Administrative 
Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

1. Prepare, communicate and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
 
2. Review, monitor, administrate and sign leases as required and needed.
 
3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements Company policies and/or procedures. 
4. Plan and manage all community events.
 
5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craigslist, etc.
 
6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 
7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 
8. Smart Rent Management and Package and Parcel Management. 
9. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the &ldquo;Key Policy&rdquo;. 
10. Investigate, address and resolve all community and resident issues, disturbances, complaints and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 
11. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 
12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents and guests.
 
13. Develop and maintain emergency action procedures for the properties. 
14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 
15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 
16. Comply with all Company policies and procedures related to employment.
 
17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 
18. Perform other duties as assigned or needed. 
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues.

Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning.

Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required.
 
 
Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.

Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished highly professional interpersonal skills both in person, by phone and with all social media interactions. 
 
Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials.
TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. 
EDUCATION AND EXPERIENCE:

1. Bachelor&rsquo;s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 
2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 
3. Minimum of two years&rsquo; management or supervisory experience is required. 
4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 
5. Must have and maintain a valid driver&rsquo;s license unless otherwise noted.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 


UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Multi Site Community Director

Georgetown University

<div>Georgetown University comprises two unique campuses in the nation&rsquo;s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Requirements
Job Overview 
The Executive Coordinator provides high-level administrative and operational support to the Vice President for Public Safety at Georgetown University. The Executive Coordinator manages complex scheduling, communications, and project support while ensuring the efficient functioning of daily operations. The role requires sound judgment, strong organizational skills, and the ability to handle sensitive and confidential information with discretion.
Work Interactions
The Executive Coordinator works closely with the Vice President for Public Safety daily, serving as a trusted partner in managing schedules, communications, and priorities. The role requires regular interaction with senior leaders across the university, as well as collaboration with university offices such as the President&rsquo;s Office, Provost&rsquo;s Office, Chief Operating Officer, Human Resources, Legal Counsel, and Finance. The Executive Coordinator also engages with faculty, staff, and students to support public safety programs and respond to inquiries, while representing the Vice President in communications with external stakeholders, including law enforcement agencies, community partners, and vendors. Many interactions involve sensitive or confidential information, requiring discretion, sound judgment, and professionalism. 
Requirements and Qualifications<ul><li> Bachelor&rsquo;s degree or equivalent combination of education and experience.</li><li> 5+ years of progressively responsible administrative experience supporting senior leadership.</li><li> Proficiency with Microsoft Office Suite, Google Workspace, and project management tools.</li><li> Strong organizational skills, attention to detail, and ability to manage multiple priorities.</li><li> Excellent written and verbal communication skills.</li></ul>
Preferred:<ul><li> Experience in higher education, law enforcement, emergency management, environmental health &amp; safety, or other public safety administration.</li><li> Familiarity with Georgetown University systems, policies, and procedures.</li></ul><h3 class="jobSectionHeader">
Knowledge, Skills, and Abilities</h3><ul><li> Ability to exercise discretion and maintain confidentiality.</li><li> Strong interpersonal skills and the ability to interact effectively with diverse stakeholders.</li><li> Initiative, adaptability, and problem-solving skills in a fast-paced environment.</li></ul>
Work Mode Designation
This position requires a primarily on-campus presence with flexibility for episodic hybrid arrangements, subject to operational needs.
Complete details about Georgetown University&rsquo;s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation. 
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$66,783.00 - $126,720.23
Compensation is determined by a number of factors including, but not limited to, the candidate&rsquo;s individual qualifications, experience, education, skills, and certifications, as well as the University&rsquo;s business needs and external factors.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.</div>

Executive Coordinator, Public Safety

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Multi Site Community Director

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