operations manager

Premier Services and Recruitment

<div>
 <p>
  <strong>
   Location : New Nubariya
  </strong>
 </p>
 <p>
  <strong>
   Salary: 70K
  </strong>
 </p>
 <p>
  <strong>
   Key Responsibilities of the Role
  </strong>
 </p>
 <p>
  The factory Manager is responsible for the day-to-day operational management of the Nubariya plant to ensure safe, compliant, and efficient production and dispatch of fertilizer products in line with approved production plans, quality requirements, and budgeted costs.
 </p>
 <p>
  The role ensures effective coordination of people, equipment, materials, utilities, contractors,and site services so that production targets, quality standards, delivery commitments, and cost objectives are consistently achieved.
 </p>
 <p>
  The Plant Manager leads daily plant execution through Production, Maintenance, Warehouse,and site support functions, resolves operational issues, and escalates risks or constraints to the Site Director as required.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   HESQ
  </strong>
 </p>
 <ul>
  <li>
   Adhere to applicable Egyptian legislation, Our Health, Safety, Environment and Quality (HESQ) policies, and the Golden Rules.
  </li>
  <li>
   Ensure that all plant operations comply with HSE, environmental, quality, and lab release requirements.
  </li>
  <li>
   Fully respect and enforce stop-work or stop-production decisions issued by HESQ, Quality, or Lab functions.
  </li>
  <li>
   Ensure incidents, near misses, and unsafe conditions are reported and investigated in line with company requirements.
  </li>
  <li>
   Support implementation of corrective and preventive actions following safety or quality incidents.
  </li>
  <li>
   Serve as a role model for safety compliance, operational discipline, and safe leadership behavior.
  </li>
 </ul>
 <p>
  <strong>
   People Management
  </strong>
 </p>
 <ul>
  <li>
   Lead and managedepartmentsthrough their respective managers.
  </li>
  <li>
   Ensure clear accountability, performance expectations, and disciplined execution across all shifts.
  </li>
  <li>
   Enforce attendance, discipline, and standard work fairly and consistently.
  </li>
  <li>
   Identify capability gaps and coordinate training and staffing needs with HR.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operations
  </strong>
 </p>
 <ul>
  <li>
   Own the day-to-day operational performance of the plant against approved production plans (safety, volume, quality,cost, and delivery).
  </li>
  <li>
   Chair the daily operations meeting to review safety alerts, production performance, downtime, risks, and agreed actions.
  </li>
  <li>
   Ensure effective shift handovers and enforcement of standard operating proceduresthrough the department managersto maintain stable and predictable plant operation.
  </li>
  <li>
   Approve and align weekly and daily production plans prepared by the Production Manager, ensuring feasibility and resource availability.
  </li>
  <li>
   Remove operational constraints impacting execution by coordinating actions across Production, Maintenance,Warehouse, and support functions.
  </li>
  <li>
   Lead production through the Production Manager by setting priorities and holding accountability, without direct shift supervision.
  </li>
  <li>
   Monitor operating costs, challenge inefficiencies, and work with Finance and Purchasing on cost variances, service contracts, and energy consumption without compromising safety or quality.
  </li>
 </ul>
 <p>
  <strong>
   External Relations &amp; Governance
  </strong>
 </p>
 <ul>
  <li>
   Represent the plant in interactions with local authorities, regulators, and external auditors.Coordinate site inspections, audits, and official visits, and ensure timely closure of findings.
  </li>
  <li>
   Maintain operational inputs to site registrations, permits, and renewals with support from HESQ, HR, and Finance.Act as the primary on-site point of contact for operational issues with external parties, including utilities and
  </li>
  <li>
   community stakeholders where required.
  </li>
  <li>
   Escalate major incidents, regulatory risks, repeated breakdowns, or production threats to the Site Director with clear facts and recovery plans.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education, Experience, and Personal Attributes
  </strong>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree in Chemical Engineering, Mechanical Engineering, Industrial Engineering, or related discipline.
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Ideally with supervisory experience gained within a similar production environment.
  </li>
  <li>
   Minimum 10 years&rsquo; experience in manufacturing operations within a process industry (chemical, fertilizer,petrochemical, or similar).
  </li>
  <li>
   At least 5 years in a plant, production, or operations leadership role with accountability for safety, output, cost, and people.
  </li>
  <li>
   Strong experience working in multi-shift environments.
  </li>
  <li>
   Proven exposure to Egyptian regulatory compliance, inspections, and audits.
  </li>
  <li>
   Experience coordinating maintenance activities, contractors, and shutdowns.
  </li>
  <li>
   High level of computer literacy (ERP systems, MS Office, reporting tools).
  </li>
 </ul>
 <p>
  <strong>
   Personal Attributes
  </strong>
 </p>
 <ul>
  <li>
   High level of safety awareness and a good understanding of the Health and Safety and other attendant regulations.
  </li>
  <li>
   Highly organized, with the ability to effectively prioritise and plan the workload of self and others.
  </li>
  <li>
   Good communication skills&ndash;both written and verbal.
  </li>
  <li>
   Strong leadership and interpersonal skills
  </li>
 </ul>
</div>


Factory Manager - Alexandria

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Hub Account Managers, as and when required: you&rsquo;ll step in on their behalf where necessary.
 <br/>
 <br/>
 You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
 <br/>
 <br/>
 You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
 <br/>
 <br/>
 You will be expected to interview candidates for associate roles.
 <br/>
 <br/>
 You will be responsible for briefing and monitoring the workload of all associates. Therefore, you&rsquo;ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.
 <br/>
 <br/>
 In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you&rsquo;ll follow-up on and resolve any process-related issues as and when required.
 <br/>
 <br/>
 You are expected to be flexible to work in different shifts and to do overtime when needed.
 <br/>
 <br/>
 Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Supervise the dispatch of shipments in the stations for Hub.
 <br/>
 <br/>
 Timely monitoring of the cost of Supply runs
 <br/>
 <br/>
 Manage Metrics
 <br/>
 <br/>
 Identify opportunities and areas of improvement with stores on the delivery process.
 <br/>
 <br/>
 Leverage maps to analyze the distribution of active stores and ADE Scouting.
 <br/>
 <br/>
 Dive deep on Store performance metrics
 <br/>
 <br/>
 Participate in continuous improvement projects.
 <br/>
 <br/>
 Actively participate in meetings with station stakeholders to present program quality metrics.
 <br/>
 <br/>
 Work with Field Team members within your territory to improve operational aspects that impact the customer experience.
 <br/>
 <br/>
 Supervise the execution of Debrief, monitoring on road shipments.
 <br/>
 <br/>
 Management of capacity, performance analysis for volume balancing.
 <br/>
 <br/>
 Provide support to our partners in the delivery processes.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Hub program is part of Amazon's fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! Today, we are building the Hub network in UAE, Egypt, Japan, Mexico, Spain and the US, while planning for global reach!
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with planning, performance metrics, and process improvement
  </li>
  <li>
   Experience managing teams
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration
  </li>
  <li>
   Experience with data analysis
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Souq.com for E-Commerce LLC
 <br/>
 <br/>
 Job ID: A3109012
</div>


Channel Team Lead, Hub Delivery

SUEZ

<div><div><div><div><div><div><div><b>Contract type</b><br>
<b>Temporary / Fixed-Term</b><b>
</b></div></div></div></div></div><div><div><p><b>WHO WE ARE</b></p><p>
we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate.<br>
United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in the form of recycled materials and energy. We promote and implement responsible behavior, more efficient technologies and circular solutions to recycle and make the best possible use of the finite resources of the Earth</p><p><b>
WHAT YOU WILL BE DOING</b></p></div><ul><li>Handle internal staff requisitions.</li><li>Issue purchase orders for local and international markets in line with the company&rsquo;s procurement cycle.</li><li>Analyze supplier offers to select the best in terms of quality, delivery, and pricing.</li><li>Track purchase orders from issuance to delivery, ensuring timely payments.</li><li>Review and verify commercial documentation before submitting to the Finance department.</li><li>Maintain and update purchasing follow-up reports regularly.</li><li>Monitor departmental budgets and control procurement expenses.</li><li>Evaluate internal supplier lists on a semi-annual basis.</li><li>Ensure subcontractors submit required prevention plans.</li><li>Support suppliers in meeting quality improvement plans.</li><li>Coordinate delivery schedules to ensure timely receipt of goods and materials.</li></ul><p><b>
WHO WE ARE LOOKING FOR</b></p><p>
BSc. in Mechanical or Electrical Engineering<br>
5-7 years of experience in procurement or operations<br>
Strong negotiation and communication skills<br>
Good command of English (spoken and written)<br>
Ability to multitask, prioritize, and adapt to change<br>
Alexandria resident is a must<br>
Preferably experienced in water and wastewater treatment industry<br>
Solid background in mechanical/electrical maintenance is a plus</p>
</div></div><p>BU: Water Division - Water Africa (except Morocco &amp; South Africa)</p><p>
CATEGORY: Management</p></div>

Senior Purchasing Engineer

Kuehne+Nagel

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>We&rsquo;re looking for a professional who can take ownership of the entire export shipment journey and deliver operational excellence at every stage. The ideal candidate has experience coordinating transport arrangements, securing bookings, and keeping documentation flawless to ensure a seamless, high‑quality experience for our customers. This position is based in Alexandria.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><ul><li>Manage export sea freight operations, including carrier bookings, documentation preparation, and accurate data entry across systems.</li><li>
Partner closely with Customer Care teams to ensure requirements are met with speed, quality, and transparency.</li><li>
Build and maintain strong relationships with carriers, vendors, and suppliers to secure reliable and cost‑efficient solutions.</li><li>
Support supplier onboarding, contract management, and performance monitoring, including adherence to SLAs and issue escalation.</li><li>
Ensure timely and accurate billing, invoice verification, and financial data entry in line with internal guidelines.</li><li>
Monitor operational KPIs, analyze performance reports, and contribute to continuous improvement initiatives.</li><li>
Maintain compliance with sea transport regulations, internal procedures, and national requirements while supporting risk‑management and contingency planning.</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>At least 2 years in sea freight operations in the transport and logistics sector, with a focus on export shipments.</li><li>
Foundational knowledge of freight forwarding regulations, market dynamics, and carrier relationships.</li><li>
Strong organizational and planning skills, with the ability to manage multiple tasks in a fast‑paced setting.</li><li>
A customer‑focused mindset, proactive problem‑solving abilities, and openness to learning and continuous improvement.</li><li>
Fluency in Arabic and English.</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>Joining our company means becoming part of an organization committed to financial stability and ready to take on the challenges of the future. Beyond joining a dynamic team in a stimulating environment, we offer:</p><ul><div><ul><li><p>
Attractive compensation</p> aligned with market standards.</li><li><p>
Comprehensive social insurance coverage</p> and private medical insurance.</li><li><p>
Generous leave policy:</p> paid public holidays, progressive annual leave up to 30 days, sick leave, and 90 days of paid maternity leave.</li><li><p>
Future security</p> with a private pension plan, including company contribution, plus end‑of‑service retirement benefits.</li><li><p>
Work‑life balance:</p> standard working hours with a hybrid model.</li><li><p>
Development opportunities:</p> continuous training and career growth prospects internationally.</li></ul></div></ul></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p><p>
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</p></div>
<div><p>Contact
 </p><p>Aurora Jimeno Gil
 </p><p>aurora.jimenogil@kuehne-nagel.com</p></div></div>

Sea Logistics Export Operations

Kadmar Shipping Company

<div><div><div><div><div><div><div><div><div><ul><li>December 30, 2025
</li><li>Alexandria
</li></ul></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Responsibilities</b></h2></div></div><div><div><div><p>
Department: Finance</p><div>
1. Banking &amp; Treasury Operations<br>
<ul><li>Supervise bank reconciliations and ensure alignment between bank statements and accounting records.</li><li>Review and approve payment vouchers, cheque issuance, and bank transfers.</li><li>Monitor bank balances to ensure availability of funds before executing payments.</li><li>Supervise recording of foreign remittances and ensure proper allocation to marine and owners&rsquo; accounts.</li></ul>
2. Suppliers &amp; Payables<br>
<ul><li>Oversee preparation and review of suppliers&rsquo; account statements.</li><li>Supervise verification of suppliers&rsquo; invoices and ensure accuracy, completeness, and proper approvals.</li><li>Ensure no duplicate, advance, or unauthorized payments are processed.</li><li>Resolve discrepancies in coordination with procurement and operations departments.</li></ul>
3. Customers &amp; Advances<br>
<ul><li>Supervise customer custody (advance) reconciliations.</li><li>Ensure timely clearance and accurate allocation of customer advances.</li></ul>
4. Deposits &amp; Bank Guarantees<br>
<ul><li>Supervise preparation and follow-up of fixed deposits and maturity dates.</li><li>Monitor bank guarantees, expiry dates, and timely renewals.</li><li>Maintain proper documentation and records.</li></ul>
5. Systems &amp; Operational Controls<br>
<ul><li>Supervise manual and system-based reviews of transit containers on Hyundai System and IST System.</li><li>Ensure consistency between operational systems and accounting records.</li><li>Support internal and external audits and address audit observations.</li></ul>
6. Supervision &amp; Reporting<br>
<ul><li>Supervise and evaluate accounting staff performance.</li><li>Provide regular financial and treasury reports to the Finance Manager.</li><li>Ensure compliance with internal controls, accounting standards, and company policies.</li></ul></div></div></div></div></div></div></div></div></div></div>
<div><div><h2 class="jobSectionHeader"><b>
Knowledge &amp; Skills</b></h2></div></div>
<div><div><div><ul><li>Strong knowledge of financial accounting principles</li><li>In-depth understanding of shipping, logistics, and marine accounting</li><li>Solid knowledge of banking and treasury operations, including reconciliations, payments, deposits, and bank guarantees.</li><li>Good understanding of tax regulations (VAT and withholding tax).</li><li>Knowledge of internal controls, audit requirements, and compliance standards.</li><li>Familiarity with shipping systems.</li><li>Knowledge of budgeting, cost control, and variance analysis.</li><li>Strong reporting and presentation skills for management and board-level communication.</li><li>High level of integrity, confidentiality, and professional ethics.</li><li>Advanced proficiency in MS Excel and financial reporting tools.</li></ul></div></div></div></div>

Accounting Supervisor

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 This role focuses on those who have military experience interested in working in the private sector. Amazon&rsquo;s military recruiting team is available to discuss the many opportunities within Amazon.
 <br/>
 <br/>
 At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers &ndash; influencing change across the globe.
 <br/>
 <br/>
 When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us.
 <br/>
 <br/>
 For those who have military experience, we are looking to hire you!
 <br/>
 <br/>
 Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered &ndash; from desktop to doorstep.
 <br/>
 <br/>
 Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.
 <br/>
 <br/>
 Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.
 <br/>
 <br/>
 We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.
 <br/>
 <br/>
 Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse &amp; Delivery Network.
 <br/>
 <br/>
 <strong>
  Purpose Of The Job
  <br/>
  <br/>
 </strong>
 We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line manager for a team of engineering technicians. They maintain the focus on safety by training, developing and coaching their team. They deliver a high level of equipment availability by ensuring all preventative maintenance is conducted and internal processes and procedures are followed.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead, support and mentor the team, ensuring they are working in a safe, standard and efficient manner.
  </li>
  <li>
   Work with the team and the wider network to harness the technical expertise available and build solutions.
  </li>
  <li>
   Support the Reliability Engineering Manager as they work with the Site Safety department &amp; Site Leadership to implement, record and audit safety and statutory compliance programs to provide a safe working environment for all staff.
  </li>
  <li>
   Implement network standards and focus on preventative maintenance to provide a high level of equipment availability to our internal customers.
  </li>
  <li>
   Ensure sufficient technical coverage is available for the shifts they own by organizing and directing the training program for the team.
  </li>
  <li>
   Organize local projects or support EU level projects as assigned by the manager.
  </li>
  <li>
   Be prepared to work on shift to maintain a strong connection to the team and daily work.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Significant practical engineering experience including a supervisory role managing people.
  </li>
  <li>
   A Bachelor&rsquo;s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience.
  </li>
  <li>
   Multi skilled in both electrical and mechanical disciplines.
  </li>
  <li>
   Experience of automated equipment including packaging machinery, sortation and conveyor systems.
  </li>
  <li>
   Ability to communicate (written &amp; verbal) in English and the local language at CEFR Level B2 or higher.
  </li>
  <li>
   Experience of working to appropriate health &amp; safety standards and regulations.
  </li>
  <li>
   Solid computer skills (MS Office, CAD)
  </li>
  <li>
  </li>
  <li>
   Significant practical engineering experience including a supervisory role managing people.
  </li>
  <li>
   A Bachelor&rsquo;s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience.
  </li>
  <li>
   Multi skilled in both electrical and mechanical disciplines.
  </li>
  <li>
   Experience of automated equipment including packaging machinery, sortation and conveyor systems.
  </li>
  <li>
   Ability to communicate (written &amp; verbal) in English and the local language at CEFR Level B2 or higher.
  </li>
  <li>
   Experience of working to appropriate health &amp; safety standards and regulations.
  </li>
  <li>
   Solid computer skills (MS Office, CAD)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience working with PLC based control systems.
  </li>
  <li>
   Project Management experience.
  </li>
  <li>
   Knowledge of CMMS (Computerized Maintenance Management System) programs.
  </li>
  <li>
   Experience with Kaizen and Continuous Improvement Process.
   <br/>
   <br/>
  </li>
 </ul>
 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
 <br/>
 <br/>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Amazon Italia Logistica S.R.L.
 <br/>
 <br/>
 Job ID: A3098809
</div>


Military RME Area Manager, Reliability Maintenance Engineering - Italy

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>12-12-2025</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF34378D</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>About Sutherland</b><b>
</b></p><p>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they&rsquo;re our core expertise.<br>
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.</p>
<p>We&rsquo;ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless &ldquo;as a service&rdquo; model.</p>
<p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.</p>
<p>Sutherland<br>
<i>Unlocking digital performance. Delivering measurable results.</i>
</p></div><div><p>Job Description:</p>
<p>We are seeking a highly skilled and motivated Training Manager to join our team - supporting our retail vertical! In this role, you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.</p>
<p>As a Training Manager, you'll get to:</p>
<ul><li>Manage stakeholders across a variety of customer bases across verticals by identifying and assessing training needs.</li>
<li>Work as a Relationship Manager creating and supporting a variety of Training solutions.</li>
<li>Spearhead project management - execution level through training solutions for a new transition.</li>
<li>Manage Learning Management systems and employee Training life cycle for new setups and Geo expansions.</li>
<li>Stay updated on industry trends and best practices in training methodologies and quality management</li>
<li>Prepare and present reports on training outcomes &amp; performance to senior management</li>
<li>Manage capability enhancement, curricula and content development, learning need assessment, e-learning, learning program effectiveness evaluation, etc.</li>
<li>Work closely with the Quality Team to define the TNI and TNA with the help of Trainers and plan remediation sessions.</li>
<li>Design assessments to bridge the Knowledge gaps on a monthly basis for all the programs aligned.</li>
<li>Ensure that new hire content is in line with Client requirement for the program, revamp the training content or advise Client Training team to edit and update the content as needed.</li>
</ul></div><div><p>Qualifications:</p>
<ul><li>5+ years in a Training leadership role within the BPO industry - retail vertical experience will be a major plus!</li>
<li>Experience managing teams who support Cloud-based applications and on-premises technologies.</li>
<li>Experience managing new hires, trainers, SMEs and managing KPIs &ndash; net throughput and programs meeting top 4 KPIs for the programs as well</li>
<li>Ability to design assessments to bridge the knowledge gaps on a monthly basis for all the programs aligned.</li>
<li>Should be well versed with MS Office suite for day-to-day reports and presentation skills to present data and visuals to Training Leader or the clients if need be.</li>
<li>Subject matter expertise for the respective domains in the areas of upskilling and reskilling</li>
<li>Bachelor&rsquo;s degree in any field, education management or technical field will be a plus.</li><br>
</ul>
</div><p></p><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Training Manager | Retail Vertical

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