operations manager, external fulfillment Jobs in Ankara Turkey

operations manager, external fulfillment

operations manager

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 The role includes interfacing with the Third Party Logistics (3PL) providers and being the main POC for all internal teams such as Transportation, Retail and Supply Chain. The main tasks will be management, control and direction for the 3PL operations. The main objective is to continuously improve the level of service that the 3PL provides to our customers.
 <br/>
 <br/>
 The 3PL Operations Manager will be responsible for both launch and improvement projects and will contribute to the development of Amazon&rsquo;s flexible &amp; customer-centric fulfillment.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Manage and control performance, cost and capacity of External Fulfillment Logistics provider (3PL)
  </li>
  <li>
   Monitor and analyze customer experience and delivery performance, maintain and develop KPIs and SLAs with 3PL
  </li>
  <li>
   Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
  </li>
  <li>
   Prioritize projects and software feature requests, evaluate and set stakeholder expectations
  </li>
  <li>
   Ensure for each integration that requirements and resources both internal / external are available to deliver success
  </li>
  <li>
   Work closely with technical development teams to deliver features which are customer-focused, scale able, auditable and iteratively developed
  </li>
  <li>
   Possesses combination of practical and intellectual skills and an ability to shift, and adapt to different tasks that vary between complex analyses and hands-on project and operations management
  </li>
  <li>
   Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent certification in Engineering, Operations, Business Administration, or a related field
  </li>
  <li>
   Fluency in Turkish and English
  </li>
  <li>
   Proficient in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS Project
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven operations leadership experience in a similar fast-paced process driven manufacturing, production or distribution/logistics environment
  </li>
  <li>
   Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
  </li>
  <li>
   Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
  </li>
  <li>
   Excellent communication skills with the ability to communicate and influence effectively at all levels
  </li>
  <li>
   Past experience or study of startup operations and/or 3PL environments
  </li>
  <li>
   Team player who can facilitate successful project work, operating to deadlines
  </li>
  <li>
   Theoretical and practical knowledge of Lean techniques such as Kaizen or Six Sigma
  </li>
  <li>
   Technical expertise - Solution-driven approach to systems &amp; processes
  </li>
  <li>
   Experience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BI
  </li>
  <li>
   Masters degree in (Industrial/Mechanical) Engineering, Operations, Business Administration, or a related field
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Amazon Turkey Yonetim Destek Hizmetleri Limited Sirketi
 <br/>
 <br/>
 Job ID: A2712966
</div>


Operations Manager, External Fulfillment

Aviagen

<p></p><div><p><b>Job Description Summary:</b></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p>
Aviagen Anadolu is seeking a motivated and qualified candidate for the position of Assistant Decontamination Facility Manager to be based at our Decontamination Facility in Ankara. Reporting to the Decontamination Facility Manager, this role will support the smooth execution of operational processes, contribute to the continuous improvement of procedures, and ensure uninterrupted workflow across the facility.<br>
The ideal candidate will enjoy working actively in the field, take ownership of specific operational areas when required, and play a key role in coordinating daily activities of the operations team.</p><p></p><p><b>
Job Description:</b></p><ul><li>
Support the Decontamination Facility Manager in the execution of daily and weekly processes.</li><li>
Monitor the implementation of biosecurity rules and report any non-compliances.</li><li>
Oversee adherence to SOPs and ensure smooth operational flow in the field.</li><li>
Contribute to feed stock tracking, ordering processes, and feed intake controls.</li><li>
Monitor recontamination risks in storage, shipment, and unloading processes.</li><li>
Assist with post-process cleaning and sample collection procedures.</li><li>
Support the creation and maintenance of stock, process, and production records.</li><li>
Conduct initial evaluations of laboratory results and communicate findings to management.</li><li>
Assist in the preparation of weekly reports.</li><li>
Contribute to daily work planning and coordination with blue-collar teams.</li><li>
Support employee experience related tasks such as onboarding, offboarding, development initiatives and monthly operational transactions like overtime notifications.</li><li>
Support unit&rsquo;s budget preparation</li><li>
Assist in ensuring compliance with Occupational Health &amp; Safety rules.</li><li>
Support the monitoring of facility maintenance programs.</li><li>
Take responsibility for designated tasks during the manager&rsquo;s absence.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Job Qualifications Required</b></h2><h3 class="jobSectionHeader"><b>
Specific Experience:</b></h3><ul><li>Bachelor&rsquo;s degree in Mechanical, Mechatronics, or Agricultural Engineering (preferred).</li><li>Minimum 1 year of experience in operations, production, or technical processes.</li><li>Strong inclination toward disciplined fieldwork.</li><li>Proficiency in MS Office and basic operational software such as Netsis.</li><li>Strong follow-up skills, attention to detail, and effective communication abilities.</li><li>Knowledge of biosecurity, process management, or feed operations is an advantage.</li><li>Advanced English proficiency is a strong plus.</li></ul><h2 class="jobSectionHeader"><b>
Competencies, Skills &amp; Attributes:</b></h2><ul><li>Communication: Ability to communicate effectively with the team and other internal teams to ensure clarity and alignment.</li><li>Problem-solving: Ability to identify operational issues and propose practical solutions.</li><li>Standardization: Supporting adherence to standardized procedures and operational documentation.</li><li>Innovative Thinking: Curiosity to improve processes and contribute to operational efficiency.</li><li>Accuracy and attention to detail.</li><li>Being proactive in identifying risks and opportunities.</li><li>Ability to adapt quickly to a dynamic environment.</li><li>Organized and structured approach to managing daily workload.</li><li>Self-motivated and eager to learn.</li></ul><h2 class="jobSectionHeader"><b>
People Management:</b></h2><p>
No direct reports but daily coordination with blue-collar workforce is expected.</p><h2 class="jobSectionHeader"><b>
Financial Management:</b></h2><p>
Supporting level</p><h2 class="jobSectionHeader"><b>
Travel:</b></h2><p>
In-city travel(5%)</p></div>

Assistant Decontamination Manager

ICON plc

<div>Manager Clinical Operations<div></div><div>
ICON plc is a world-leading healthcare intelligence and clinical research organization. We&rsquo;re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development</div><div></div><div>
We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.</div><div>
What You Will Be Doing:</div><div></div><ul><li>
Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.</li><li>
Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.</li><li>
Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement.</li><li>
Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.</li><li>
Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.</li></ul><div>
Your Profile:</div><div></div><ul><li>
Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.</li><li>
Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.</li><li>
Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.</li><li>
Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.</li><li>
Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.</li><li>
Hybrid position (3 days per week in the office)</li></ul><div></div><div>
What ICON can offer you:</div><div></div><div><div><div><div><div>
Our success depends on the quality of our people. That&rsquo;s why we&rsquo;ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.</div><div></div><div>
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.</div><div></div><div>
Our benefits examples include:</div><ul><li><div>
Various annual leave entitlements</div></li><li><div>
A range of health insurance offerings to suit you and your family&rsquo;s needs.</div></li><li><div>
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.</div></li><li><div>
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family&rsquo;s well-being.</div></li><li><div>
Life assurance</div></li><li><div>
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.</div></li></ul></div></div></div></div><div></div><div>
Visit our <div>careers site</div> to read more about the benefits ICON offers.</div><div></div><div>
At ICON, inclusion &amp; belonging are fundamental to our culture and values. We&rsquo;re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div><div><div><div><div>
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know</div><div></div><div><div>
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless &ndash; there&rsquo;s every chance you&rsquo;re exactly what we&rsquo;re looking for here at ICON whether it is for this or other roles.</div></div></div></div></div></div></div><div></div>

Manager, Clinical Operations

Gizli

<div>
 <p>
  <strong>
   Skills &amp; Competencies
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduated from universities&rsquo; Mechanical Engineering, Industrial Engineering, Automotive Engineering or other related engineering disciplines,
  </li>
  <li>
   Preferably at least 15 years of experience in automotive or heavy industry manufacturing facilities, including a minimum of 10 years in senior-level plant / operations management roles,
  </li>
  <li>
   Advanced proficiency in English (for international reporting and global communication),
  </li>
  <li>
   At least 10&ndash;15 years of this experience in senior-level plant and/or operations management roles,
  </li>
  <li>
   Worked directly in production and management processes in large-scale manufacturing facilities (with more than 2,000 employees),
  </li>
  <li>
   Preferably experienced in the automotive industry, particularly in tire manufacturing,
  </li>
  <li>
   Possesses strong financial literacy and budget management expertise,
  </li>
  <li>
   Legal authority and capability to represent the company,
  </li>
  <li>
   Managed lean manufacturing, process excellence, and productivity improvement projects,
  </li>
  <li>
   A strategic thinker with strong shop-floor knowledge and a people- and results-oriented leadership approach,
  </li>
  <li>
   Demonstrates strong commercial awareness and business acumen, with the ability to communicate and negotiate effectively with key internal and external stakeholders in a challenging and competitive environment,
  </li>
  <li>
   Proven experience in achieving growth and results aligned with business objectives, including profit targets, revenue growth, and profitability improvement,
  </li>
  <li>
   Possesses strong interpersonal and collaboration skills, with the ability to interact and communicate effectively at all levels across internal and external stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational Duties and Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage and develop all end-to-end operations of the plant,
  </li>
  <li>
   Determine the required capacity, workforce, machinery, materials, and budget of the plant and ensure process efficiency accordingly,
  </li>
  <li>
   Control all workflows under his/her management and ensure initiatives are implemented to increase capability and efficiency,
  </li>
  <li>
   Optimize production costs, OEE, scrap rates, energy consumption, and maintenance performance,
  </li>
  <li>
   Translate strategic objectives into shop-floor execution and ensure a profitable, efficient, and sustainable production structure,
  </li>
  <li>
   Ensure the implementation and realization of investment and financing programs as well as operating budgets, and report activities and results to relevant authorities,
  </li>
  <li>
   Ensure that capital and financial resources are utilized in an organized manner aligned with efficiency and profitability objectives,
  </li>
  <li>
   Develop and manage mid- and long-term strategies for the company&rsquo;s growth,
  </li>
  <li>
   Ensure international-level leadership and growth for various product groups; lead the development of business plans with the Board of Directors and ensure execution and alignment.
  </li>
 </ul>
</div>


Plant General Manager

Dentsply Sirona

<div>
 <strong>
  Requistion ID
 </strong>
 : 82106
 <br/>
 <br/>
 Wellspect Healthcare is a leading global provider of innovative medical devices that help people suffering from urinary retention or chronic constipation. More than 1 000 employees around the world are dedicated to making a difference to people who need our products and services. Wellspect is one of the worlds&rsquo; leading manufacturers of intermittent urinary catheters, with LoFric&reg; as the most known brand. As a help to those with chronic or severe constipation Wellspect has developed what likely is the world&rsquo;s most advanced irrigation system, Navina&trade;, combining a high degree of user convenience, clinical effectiveness and connectivity into one smart system. Wellspect strives to become climate neutral and leave the smallest possible environmental footprint. The company, with headquarters in M&ouml;lndal, Sweden, is present in more than 30 countries, and part of Dentsply Sirona, the worlds&acute; largest manufacturer of professional dental technologies. The company&rsquo;s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.wellspect.com and www.dentsplysirona.com for more information.
 <br/>
 <br/>
 We build our teams around our values, and they are reflected in everything we do:
 <br/>
 <br/>
 <ul>
  <li>
   We commit ourselves
  </li>
  <li>
   We challenge and explore
  </li>
  <li>
   Teamwork is our way
  </li>
  <li>
   Joy is our spice!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Human Resources Manager &ndash; T&uuml;rkiye (Kazan)
  <br/>
  <br/>
 </strong>
 <strong>
  Reporting to:
 </strong>
 Global VP Human Resources
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 As
 <strong>
  Human Resources Manager
 </strong>
 , you will be a key member of the Site Management Team, responsible for implementing HR strategies, policies, and processes for T&uuml;rkiye. This is a self-managed HR role, covering everything from transactional services to strategic planning and union relations. You will be supported by Global Centers of Expertise and colleagues in Sweden, Germany, and the US. You will play a key role in
 <strong>
  driving our culture
 </strong>
 , ensuring that HR processes align with global standards and support the development of operations in T&uuml;rkiye.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as trusted HR partner to management and employees, and being part of the Site Management Team
  </li>
  <li>
   Lead HR operations: recruitment, onboarding, benefits, performance management, workforce planning, operational and strategic training &amp; development
  </li>
  <li>
   Ensure compliance with company policies and Turkish labor laws
  </li>
  <li>
   Drive and champion employee engagement and culture initiatives
  </li>
  <li>
   Manage union relations and negotiations
  </li>
  <li>
   Optimize and digitalize HR processes
  </li>
  <li>
   Prepare HR budgets and reports
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Several years of HR experience
  </li>
  <li>
   Working proficiency across all HR functions in an international/matrix environment
  </li>
  <li>
   Strong business acumen and stakeholder management skills
  </li>
  <li>
   Union relation and negotiation experience
  </li>
  <li>
   Advanced English and native Turkish
  </li>
  <li>
   Strong analytical and presentation skills
  </li>
  <li>
   Down-to-earth, resilient, and collaborative
  </li>
  <li>
   Hands-on, proactive approach
   <br/>
   <br/>
  </li>
 </ul>
 The location in Kazan is 45 minutes away from Ankara.
</div>


Human Resources Manager

Canonical

<div>
 Canonical is hiring exceptional Revenue Operations leaders and experienced analysts to grow and manage our global direct, alliance, channel partner and online sales. Our Revenue Operations teams analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.
 <br/>
 <br/>
 You will partner with Canonical's executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements. This position requires leadership, initiative and an analytical approach, a keen eye for detail and the ability to drive continuous improvements in processes, systems, governance and data quality. People that thrive in these roles are proactive problem solvers who are passionate about the opportunity to partner with sales leadership, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and the opportunity to design and drive programs in support of Canonical's continued success.
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 <em>
  These roles will be based remotely in the EMEA region.
  <br/>
  <br/>
 </em>
 The role entails
 <br/>
 <br/>
 <ul>
  <li>
   Delivering precise, scalable revenue operations for business through direct, indirect or online channels
  </li>
  <li>
   Leading and developing a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners
  </li>
  <li>
   Driving Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
  </li>
  <li>
   Instrumenting, measuring and improving policies and processes across teams covering the entire revenue operations spectrum
  </li>
  <li>
   Delivering metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals.
  </li>
  <li>
   Using data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
  </li>
  <li>
   Overseeing our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
  </li>
  <li>
   Leading the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
  </li>
  <li>
   Driving data quality, through order processing, new hire training, process documentation, reporting and data cleansing
  </li>
  <li>
   Leading and enhancing our commercial review process for evaluating and steering sales and alliance opportunities
  </li>
  <li>
   Owning the commission plan and leading the process for setting goals, evaluating and paying against that plan
   <br/>
   <br/>
  </li>
 </ul>
 What we are looking for in you
 <br/>
 <br/>
 <ul>
  <li>
   Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships
  </li>
  <li>
   Data-driven and analytical approach with a high attention to detail
  </li>
  <li>
   Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
  </li>
  <li>
   An energetic, thoughtful, systematic approach, a problem solver with skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
  </li>
  <li>
   Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
  </li>
  <li>
   Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
  </li>
  <li>
   Exceptional academic track record from both high school and university
  </li>
  <li>
   Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
  </li>
  <li>
   Strong communication, interpersonal, negotiation and influencing skills
  </li>
  <li>
   Professional written and spoken English with excellent presentation skills
  </li>
  <li>
   Ability to travel internationally up to four times a year for company events up to two weeks long
   <br/>
   <br/>
  </li>
 </ul>
 Nice-to-have skills
 <br/>
 <br/>
 <ul>
  <li>
   Experience gained within a similar, technology subscription-based business
  </li>
  <li>
   Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones
  </li>
  <li>
   Experience in mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement.
   <br/>
   <br/>
  </li>
 </ul>
 What Canonical offers
 <br/>
 <br/>
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 <br/>
 <br/>
 <ul>
  <li>
   Distributed work environment with twice-yearly team sprints in person
  </li>
  <li>
   Personal learning and development budget of USD 2,000 per year
  </li>
  <li>
   Annual compensation review
  </li>
  <li>
   Recognition rewards
  </li>
  <li>
   Annual holiday leave
  </li>
  <li>
   Maternity and paternity leave
  </li>
  <li>
   Employee Assistance Programme
  </li>
  <li>
   Opportunity to travel to new locations to meet colleagues
  </li>
  <li>
   Priority Pass, and travel upgrades for long haul company events
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Canonical
  <br/>
  <br/>
 </strong>
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 <br/>
 <br/>
 Canonical is an equal opportunity employer
 <br/>
 <br/>
 <em>
  We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
  <br/>
  <br/>
 </em>
</div>


Sales Operations Analyst

GE HealthCare

<div>
 <strong>
  Job Description Summary
  <br/>
  <br/>
 </strong>
 Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Roles and Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities/essential Functions Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues
  </li>
  <li>
   Driving operational excellence on the service delivery processes under responsibility
  </li>
  <li>
   Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.
  </li>
  <li>
   Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations
  </li>
  <li>
   Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction
  </li>
  <li>
   Driving data analysis and business case development for key projects
  </li>
  <li>
   Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service
  </li>
  <li>
   Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree
  </li>
  <li>
   Experience or familiarity with process management and/or continuous improvement
  </li>
  <li>
   Strong analytical and quantitative skills
  </li>
  <li>
   Experience on statistical and/or data management tools
  </li>
  <li>
   Proven ability to meet deadlines in a fast-paced changing environment
  </li>
  <li>
   Excellent planning, prioritization and organizational skills
  </li>
  <li>
   Excellent interpersonal and verbal &amp; written communication skills
  </li>
  <li>
   Demonstrated collaboration, negotiation and conflict resolution skills
  </li>
  <li>
   Analytical, problem solving &amp; root-cause analysis skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Characteristics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Process Management
  </li>
  <li>
   Customer Service
  </li>
  <li>
   Communication skills
  </li>
  <li>
   Negotiation skills
  </li>
  <li>
   Planning skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
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Service Delivery Specialist

Explore 80+ Operations manager in Ankara Turkey this January. Find roles across top companies and apply now to boost your career.