front of house operations manager Jobs in Chicago

front of house operations manager

operations manager

City Winery

<div><div>A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food &amp; wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons&mdash;bringing the wine country experience to the middle of a large city. 
 
Position Summary
 
Front of House Operations Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, handling pre-shift training, to promoting retail wine sales, merchandise, and more.
Why us?
<ul><li>Competitive pay</li><li>We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals.</li><li>Medical, Dental, Vision Insurance
</li><li>nDORFins program designed to promote a healthy and active lifestyle!</li><li>401K (and yes we match!)</li><li>Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&amp;D Insurance
</li><li>Amazing discounts, 50% OFF all dining/retail wine
</li><li>Free Family Meal</li><li>Tickets to available shows</li></ul>
And more!<div>
</div>Overview of Responsibilities<ul><li>Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant</li><li>Participate in interviewing, hiring, coaching/counseling, and separation process of hourly employees
</li><li>Ensure restaurant and venue are fully prepared and organized for daily execution of the operation</li><li>Manage staffing and operations of all revenue centers including venue, bar, support staff, service, private events, as applicable based on designated area of focus</li><li>Prepare scheduling on a weekly basis</li><li>Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle</li><li>Resolve guest concerns and complaints with exemplary level of hospitality
</li><li>Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed</li><li>Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities</li><li>Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings</li><li>Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts</li><li>Maintain &amp; update contact lists, VIP, and public event guest lists</li><li>Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management</li><li>Demonstrate excellent interpersonal and communication skills with service teams and management</li><li>Other duties, initiatives, and tasks as per business need</li></ul>
Minimum Qualifications<ul><li>Minimum 3 years experience in a multi-faced, high volume restaurant, venue, and/or equivalent relevant experience</li><li>Exceptional hospitality skills</li><li>Proven leadership skills and commitment to operational excellence</li><li>Strong analytical and data skills</li><li>Ability to successfully multi-task, delegate, and manage several tasks at once in fast paced environment</li><li>Exceptional communication and interpersonal skills both written and verbal</li><li>Functional knowledge of health department and related regulations</li><li>Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pulling, pushing, lifting and carrying up to 50 lbs.</li><li>Able and willing to work flexible schedule including days, nights, weekends, and holidays</li></ul><div>
</div>About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran &amp; visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events &amp; experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.</div>
INDMANAGE</div>

Front Of House Operations Manager

ShipBob

<div><div>As a member of the ShipBob Team, you will...
<ul>
<li>Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob.</li>
<li>Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.</li>
<li>Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.</li>
</ul></div>
Location: Must be located in the Chicago/Midwest area. This is a 100% on-site role, with time spent at a partner location or ShipBob Innovation Center.

Role Description:

The Operations Implementation Manager will join ShipBob's growing Supply Chain team responsible for understanding the unique strategic needs of each of our clients and delivering value to help facilitate their growth and success. This person will be responsible for managing the complex needs of one of our largest Powered By merchants, ensuring that each sub-account (the merchant's customers) is onboarded into the ShipBob operational ecosystem with the best experience. This role reports to the Sr. Manager, Operations Implementation, who also serves as the backup for this role.

What you'll do:
<ul>
<li>Influence: work cross-functionally with our Merchant Implementation, Quality, SFN Operations, SIC Operations, Forecasting, Analytics, and Sales teams to implement new Mid-Market clients operationally.</li>
<li>Strategize: work with Quality, SFN, and SIC partners to best place merchants and execute on the needs of their unique SKU profile, pack expectations, and custom packaging.</li>
<li>Merchant Experience: you will act as our escalation point for all fulfillment issues during the first 30 days in the onboarding process for new merchants. You will be critical in solving the most complex merchant problems both from an internal and external perspective.</li>
<li>Onboarding: oversee the onboarding and implementation operations for all our MM merchants from the perspective of Supply Chain and Operations.</li>
<li>Analyze: understand volume needs and coordinate with forecasting teams, communicate expectations around productivity impacts and make necessary adjustments.</li>
<li>Operational Solutioning: work to find scalable creative solutions to merchant's custom requirements that align with our current processes.</li>
<li>Comply to all food safety and compliance policies and regulations.</li>
<li>Additional duties and responsibilities as necessary.</li>
</ul>
What you'll bring to the table:
<ul>
<li>Minimum 8 years of experience in Fulfillment Operations and/or Operational Program Management.</li>
<li>Experience interfacing with Merchants/Suppliers/External 3rd Parties.</li>
<li>High EQ and natural interpersonal skills. A connector and expert communicator who will 'close the distance' between Operations, our merchants and internal stakeholders.</li>
<li>Established track record of running initiatives, working cross-functionally to achieve goals, and succeeding in a team environment.</li>
<li>Solid program management skills and ability to run multiple projects simultaneously.</li>
<li>Experience with PowerBI and Microsoft Excel.</li>
</ul>
Perks &amp; Benefits:
<ul>
<li>Medical, Dental, Vision &amp; Basic Life Insurance</li>
<li>Paid Maternity/Parental Leave Program</li>
<li>Flexible Time Off Program</li>
<li>Paid Sick Leave</li>
<li>Wellness Days (1 day/quarter)</li>
<li>401K Match</li>
<li>Comprehensive Benefits Package &gt;&gt;&gt; https://www.shipbob.com/careers/</li>
<li>See Our High-Performing Culture &gt;&gt;&gt; Check us out on Instagram (@lifeatshipbob)</li>
</ul>
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary of $95,000 - $115,000 for this position. The full base pay range for this position in our compensation architecture is $89,235 - $148,725. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company's policies.<div> 
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us: 

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.</div></div>

Operations Implementation Manager

Full time
Maintenance Manager - bp Pulse US
United States of America, Illinois, Chicago 1 day ago
Job category
Operations
Experience level
Senior
Relocation available
This role is not eligible for relocation
Job type
Professionals
Travel required
Up to 25% travel should be expected with this role
Job code
RQ103078
Job Description
Role Synopsis
As we built out our network, delivering a safe, reliable, and customer-centric charging experience is paramount. The Maintenance Manager plays a pivotal role in ensuring our network operates at peak performance, with minimal downtime and maximum customer satisfaction.
This role is responsible for building and leading a world-class maintenance function that spans hardware, software, site infrastructure, and vendor performance. It requires strategic vision, operational rigor, and a deep understanding of retail asset maintenance in a high-growth, technology-enabled environment.
Key Accountabilities
Team Leadership &amp; Development
Build and lead a high-performing maintenance team, fostering a culture of safety, accountability, and continuous improvement.
Maintenance Strategy &amp; Execution
Design and implement a comprehensive maintenance strategy covering hardware, software, spares, and site infrastructure. Ensure alignment with bp Pulse&rsquo;s growth trajectory and customer experience goals.
Reliability &amp; Performance Management
Own EV asset reliability across North America. Collaborate with suppliers and internal teams to drive uptime, resolve recurring issues, and feed insights into engineering, product, and procurement loops.
Vendor Oversight &amp; Field Operations
Manage third-party service providers and OEMs to deliver maintenance and repair services. Ensure SLAs are met and field operations are executed safely and efficiently.
Budgeting &amp; Commercial Planning
Contribute to annual REVEX/OPEX planning. Develop commercial models for maintenance programs and lifetime ownership.
Site Readiness &amp; Launch Support
Partner with construction, and land partners to ensure new sites are launched with robust maintenance protocols and safety standards.
Safety &amp; Risk Management
Lead safety inspections and risk mitigation efforts, including Arc Flash, grounding checks, and emergency response protocols.
Global Collaboration
Represent the US in bp&rsquo;s Global Operations Excellence forum, sharing best practices and aligning on global standards.
Experience &amp; Qualifications
Proven experience developing and scaling maintenance programs in a retail or infrastructure-heavy environment.
Strong grasp of reliability engineering principles and maintenance strategies (e.g., NFPA 70B, ANSI/NETA standards).
Demonstrated ability to manage external contracts and vendor performance.
Safety leadership in field operations, with a proactive approach to risk management.
Excellent communication skills&mdash;able to convey technical concepts clearly to diverse audiences.
Proficiency in Microsoft Office and asset management platforms (e.g., MaintainX, Salesforce).
Strategic thinker with a bias for action and a passion for delivering exceptional customer experiences.
How much do we pay (Base)? (134,000 - 220,000) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.
This position is eligible for US Benefits &ndash; Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 &ndash; 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits [INSERT LINK TO APPLICABLE BENEFITS]. Bp has a parental leave policy as well, which offers up to 8 weeks&rsquo; paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits.
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Core U.S. Benefits.
As part of bp&rsquo;s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Core U.S. Benefits.
Why join us
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees&rsquo; lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
 <div><div>Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.</div><div></div><div> 
Pay</div><div> 
bp offers competitive pay in line with industry standards, making us an employer of choice. 
 
Discretionary bonus</div><div></div><div> 
We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company. 
 
Retirement &amp; savings</div><div> 
We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security. 
 
Insurance benefits</div><div> 
To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service. 
 
Equity</div><div> 
Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp&rsquo;s success.</div></div>

Maintenance Manager - bp Pulse US

Epic Health System

<div><div>Assistant Business Manager (LAM 0.75)
Department: Operations
 
Reports To: Business Administrator (LAM 1)
 
Location: Chicago, IL 
Employment Type: Full-Time 
About EPIC Health
At EPIC Health, we believe healthcare should be high-performing, people-centered, and relentlessly proactive. Our mission is to deliver quality care through innovation, teamwork, and the belief that every visit is a prevention visit. We operate through a connected Pod system &mdash; with Multi-Specialty Medical Office Buildings (MOBs), Hubs, and Satellites &mdash; where operational excellence is the engine behind patient access and exceptional outcomes.
We&rsquo;re building the future of value-based care, and we&rsquo;re looking for operational leaders who thrive in organized chaos, love solving problems in real time, and believe data and empathy can coexist.
 Position Summary
The Assistant Business Manager (LAM 0.75) is a key operational leader responsible for the daily execution of site operations, staff supervision, and workflow compliance. Acting as the bridge between the Business Administrator (LAM 1) and the frontline teams (Clinical Assistants and Medical Receptionists), this role ensures that every day runs efficiently, compliantly, and in alignment with EPIC Health&rsquo;s model of care.
This position is ideal for a hands-on operations professional ready to lead people, manage processes, and grow into full site ownership.
What You&rsquo;ll Do
Operational Leadership<ul><li>
Lead and supervise all Clinical Assistants (CAs) and Medical Receptionists (MRs), ensuring adherence to EPIC&rsquo;s SOPs and daily operational standards.</li><li>
Conduct Start-of-Day (SOD) readiness checks, staffing reviews, and live patient-flow management throughout the day.</li><li>
Support the Business Administrator in implementing the ACT Model, Ps-POD adherence, and daily access goals.</li></ul>
Staff Supervision &amp; Development<ul><li>
Coach and mentor Lead CAs (LAM 0.5) and support their leadership growth.</li><li>
Provide real-time coaching to staff to reinforce SOP execution, efficiency, and service excellence.</li><li>
Manage attendance, schedule coverage, and performance feedback for all CAs and MRs.</li></ul></div><div>
Quality &amp; Compliance Oversight<ul><li>
Audit front desk and back-office workflows to ensure compliance with key SOPs such as:<ul><li>
Support Staff Allocation</li><li>
Scheduling Follow-Up Appointments</li><li>
Patient Wait Times (ACK to Started)</li></ul></li><li>
Participate in Gemba Walks and Layered Assurance Monitoring (LAM-1) activities to identify and correct process gaps in real time.</li><li>
Support documentation accuracy, care management workflows, and follow-up scheduling compliance.</li></ul>
Operational Execution &amp; Data Monitoring<ul><li>
Track site-level KPIs: patient throughput, wait times, follow-up scheduling, and provider coverage.</li><li>
Report daily operational summaries and weekly performance trends to the Business Administrator.</li><li>
Coordinate staff allocation adjustments and escalate barriers that impact access or patient satisfaction.</li></ul>
Culture &amp; Engagement<ul><li>
Model EPIC&rsquo;s values: Serious Fun. High Performance. Mad Science. Team Player. Ridiculously Responsive.</li><li>
Foster a collaborative and energetic environment focused on patient care and continuous improvement.</li><li>
Recognize and celebrate wins &mdash; large and small &mdash; across your team.</li></ul>
Who You Are<ul><li>
A hands-on problem solver with strong leadership instincts and operational acumen.</li><li>
Passionate about healthcare operations, patient experience, and helping teams perform at their best.</li><li>
Detail-oriented, process-driven, and able to make real-time decisions without losing sight of the big picture.</li></ul></div><div>
Qualifications<ul><li>
Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field preferred (or equivalent experience).</li><li>
2+ years of supervisory experience in healthcare operations (preferably in ambulatory or multi-site settings).</li><li>
Strong understanding of workflow management, staffing, and patient access optimization.</li><li>
Proficiency in EHR/PM systems (Allscripts, Phreesia, or similar) and data-driven decision-making.</li><li>
Excellent communication, coaching, and conflict-resolution skills.</li></ul>
Performance Metrics<ul><li>
95% adherence to follow-up scheduling SOP</li><li><ul><li>5% staffing variance between SOD forecast and actual coverage</li><li>15-minute patient wait time (ACK to Start) average</li><li>90% provider satisfaction with CA/MR support</li></ul></li><li>
Positive trend in patient throughput and satisfaction metrics</li></ul>
Why Join EPIC<ul><li>
Work in a forward-thinking organization redefining healthcare delivery.</li><li>
Join a leadership pipeline &mdash; this role is designed to grow into a full Business Administrator (LAM 1) position.</li><li>
Competitive compensation, health benefits, 401(k), and performance-based incentives.</li><li>
Access to continuous leadership training and cross-Pod collaboration opportunities.</li></ul></div>
Ready to Lead EPIC Operations?
If you thrive in fast-paced environments, love solving challenges in real time, and want to grow into a high-impact healthcare leadership role &mdash; we&rsquo;d love to meet you.</div>

Assistant Business Manager

Massage Envy

<div><div>About the Job:</div><div>
Do you love helping others? 
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is &quot;yes,&quot; we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a manager at our franchised location in the Chicagoland area,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:</div><ul><li>
Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.</li><li>
Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.</li><li>
Own the success of an all-star location where clients want to be, and service providers want to stay.</li></ul><div> 

Here's what's in it for you: 
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:</div><ul><li>
Benefits that help you take care of you.</li><li>
A healthy compensation plan that rewards your hard work.</li><li>
A dynamic, energizing environment where you're consistently challenged, never bored.</li><li>
Leader training and development to help you grow as a manager and lead your team.</li></ul><div> 

What We'll Accomplish Together:</div><div>
As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:</div><ul><li>
Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.</li><li>
Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.</li><li>
Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.</li><li>
Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).</li><li>
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.</li><li>
Modeling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.</li></ul><div> 

What it Takes to Succeed:</div><div>
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:</div><ul><li>
Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).</li><li>
Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.</li><li>
Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.</li><li>
Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.</li><li>
Good with people, building trust and confidence, and developing positive relationships with employees, members, and guests.</li></ul><div> 

We Believe Our Differences Make Us Better: 
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. 
 
If you're ready to lead the charge to help people feel their best, we can't wait to meet you:</div><ul><li>
Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.</li></ul></div>

Clinic Spa Manager

<div><div>Do you love helping others? 
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is &quot;yes,&quot; we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As an assistant manager at our franchised location in the Chicagoland area,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:</div><ul><li>
Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.</li><li>
Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.</li><li>
Own the success of an all-star location where clients want to be, and service providers want to stay.</li></ul><div> 

Here's what's in it for you: The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:</div><ul><li>
Benefits that help you take care of you.</li><li>
A healthy compensation plan that rewards your hard work.</li><li>
A dynamic, energizing environment where you're consistently challenged, never bored.</li><li>
Leader training and development to help you grow as a manager and lead your team.</li></ul><div> 

What We'll Accomplish Together:</div><div>
As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:</div><ul><li>
Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.</li><li>
Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.</li><li>
Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.</li><li>
Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).</li><li>
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.</li><li>
Modeling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.</li></ul><div> 

What it Takes to Succeed:</div><div>
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:</div><ul><li>
Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).</li><li>
Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.</li><li>
Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.</li><li>
Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.</li><li>
Good with people, building trust and confidence, and developing positive relationships with employees, members, and guests.</li></ul><div> 

We Believe Our Differences Make Us Better: 
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. 
 
If you're ready to lead the charge to help people feel their best, we can't wait to meet you: 
Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.</div></div>

Assistant Clinic Spa Manager

CVS Health

<div>At CVS Health, we&rsquo;re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation&rsquo;s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues &ndash; caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
CVS Media Exchange is hiring a Campaign Enablement Manager. This role will report to the Senior Manager, Campaign Enablement.
CVS Media Exchange [CMX] is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies. Our full-funnel ad solutions leverage CVS&rsquo;s in-store and online data, extensive reach, and to provide measurable results for our clientele. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with CVS consumers, and convert CVS consumers to shoppers.
The Campaign Enablement Manager (CEM) is responsible for driving organizational efficiency and developing processes that enable optimal end-to-end client support across the digital media campaign lifecycle. This role ensures seamless operational support, scalable infrastructure, and process excellence from campaign setup through post-launch validation. The CEM will collaborate cross-functionally to deliver precision, compliance, and exceptional client service at every touchpoint. The ideal candidate is a highly organized and detail-oriented marketing operations professional with deep expertise in campaign execution, creative asset management, and cross-functional collaboration&mdash;capable of driving large scale campaigns from setup through post-launch with precision, compliance, and operational excellence.
Responsibilities include but not limited to:<ul><li>
Own Tentpole &amp; Brand Campaign Execution: Lead and manage the end-to-end execution of tentpole and brand campaigns, ensuring all operational processes&mdash;from campaign infrastructure setup and creative asset integration to post-launch validation&mdash;are delivered with precision, compliance, and cross-functional collaboration.</li><li>
Campaign Infrastructure Management: Set up and maintain campaign infrastructure, including SharePoint folders, Workfront projects, team communications, intake forms, and checklists to ensure readiness and compliance for all campaigns.</li><li>
Operational Handoffs: Manage SKU mapping and trafficking logistics to ensure seamless campaign activation.</li><li>
Post-Launch Quality Assurance: Oversee the creation of screenshot decks, manage dashboard access, and validate proof-of-live to ensure campaign readiness, compliance, and accurate reporting.</li><li>
Landing Page &amp; Self-Service Support: Manage SKU submissions, conduct landing page QA, and integrate creative banners for tentpole and self-service campaigns, ensuring a smooth client experience.</li><li>
Optimize Booked-to-Bill Workflow: Deliver seamless operational support and scalable infrastructure to optimize the booked-to-bill process, ensuring timely and accurate billing and campaign tracking.</li></ul>
Location:
This role is hybrid and commutable to one of the following Corporate Hubs, which you must work in the office of 2 days a week (Tuesday - Wednesday):<ul><li>
Boston or Wellesley, MA</li><li>
Woonsocket, RI</li><li>
New York, NY &ndash; Soho office</li><li>
Blue Bell, PA</li><li>
Chicago, IL</li></ul>
Required Qualifications:<ul><li>
4+ years&rsquo; experience in account management and/or project management</li></ul>
Preferred Qualifications:<ul><li>
Demonstrated ability to lead and execute large-scale campaigns from initiation through post-launch, ensuring operational precision and cross-functional alignment.</li><li>
Expertise in setting up and managing campaign infrastructure tools such as SharePoint, Workfront, intake forms, and communication channels to support campaign readiness and compliance.</li><li>
Experience managing dynamic creative optimization (DCO) matrices, coordinating legal and clinical reviews, and overseeing asset QA processes. Familiarity with platforms like Innovid and internal creative approval workflows a plus.</li><li>
Skilled in preparing and managing insertion orders (IOs) and trafficking logistics using tools like Adobe Sign to ensure seamless campaign activation.</li><li>
Ability to oversee post-launch QA processes including screenshot deck creation and proof-of-live validation to ensure campaign accuracy and compliance.</li><li>
Proven track record of optimizing booked-to-bill workflows, delivering scalable operational support, and ensuring timely and accurate billing and campaign tracking.</li><li>
Strong interpersonal and communication skills to work effectively across teams</li><li>
Familiarity with project management tools and methodologies to drive campaign execution and maintain timelines.</li></ul>
Education:<ul><li>
High School Diploma required</li><li>
Bachelor's degree preferred</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$66,330.00 - $159,120.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/10/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Campaign Enablement Manager - CVS Media Exchange (CMX)

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