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business operations assistant Jobs in Chicago

business operations assistant

operations manager

Rescom Financial Services

Job Title: General Manager Company: Rescom Financial Services Location: Chicago, Illinois, USA Employment Type: Full-Time Salary: $140,000 - $230,000 USD per annum Job Overview Rescom Financial Services is a distinguished firm in the financial sector, committed to delivering exceptional value and service to our clients. We are currently seeking a dynamic and highly experienced General Manager to lead our operations in Chicago. The ideal candidate will be a strategic thinker with a proven track record of leadership and operational excellence within the financial services industry. This pivotal role involves overseeing all business functions, driving sustainable growth, and nurturing a culture of high performance and collaboration. You will be responsible for the overall success of the business unit, ensuring we meet our ambitious strategic objectives. Responsibilities * Develop and implement robust business strategies and plans to achieve the company's short-term and long-term objectives. * Provide strong leadership and direction to the entire team, fostering a positive and productive work environment. * Oversee all daily operations, including financial management, business development, client relations, and team management. * Manage budgets, P&amp;L, and financial reporting, ensuring the organisation's financial health and stability. * Analyse financial data and market trends to make well-informed business decisions and identify new opportunities for growth. * Build and maintain excellent relationships with key clients, partners, and stakeholders to enhance business opportunities and our market reputation. * Ensure strict compliance with all industry regulations, legal requirements, and internal company policies. * Lead, mentor, and develop the senior management team to build a high-performing and engaged workforce. Qualifications * Proven experience as a General Manager or in a similar senior executive role, preferably within the financial services sector. * A Bachelor’s degree in Finance, Business Administration, or a related field. A Master's degree (MBA) is highly preferred. * Comprehensive understanding of business functions such as finance, marketing, HR, and operations. * Demonstrable competency in strategic planning, financial management, and business development. * Exceptional leadership, decision-making, and organisational skills. * Outstanding communication and interpersonal abilities, capable of inspiring and motivating teams. * A deep understanding of the financial markets and regulatory landscape. * An entrepreneurial mindset with a results-driven approach. Benefits * A competitive annual salary ranging from $140,000 to $230,000 USD, commensurate with experience and qualifications. * Rescom Financial Services offers a comprehensive benefits package designed to support the health, well-being, and professional development of our employees. * An opportunity to play a crucial leadership role in a growing and respected financial services firm.

General Manager

Ruggable

<div><div>About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home d&eacute;cor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!</div>
Job Summary:

Ruggable is seeking a dynamic Manager of Wholesale Operations (Player Coach) to lead the end-to-end execution of our new and existing retail launches. In this hybrid &quot;player-coach&quot; role, you will not only define the executional strategy and mentor a growing team, but you will also roll up your sleeves to actively manage key accounts and execute daily operational tasks.

Your primary focus will be bridging the gap between our manufacturing floors and the retail floors of major big-box retailers, specifically Costco, Target, and Walmart. You will ensure that every product launch is seamless, compliant with stringent retailer guidelines, and optimized for maximum sell-through.

What You'll Do:

End-to-End Retail Launch Execution (The Player)
<ul>
<li>Project Management: Lead the flawless execution of new textile product launches, from post-sale onboarding to on-shelf placement at Costco, Target, and Walmart</li>
<li>Retailer Compliance: Master and navigate the specific vendor portals, routing guides, and EDI requirements for large-scale retailers (e.g., Retail Link, Partners Online)</li>
<li>Supply Chain Liaison: Partner directly with our internal manufacturing, warehousing, and logistics teams to ensure accurate forecasting, allocation, and on-time, in-full (OTIF) delivery</li>
<li>Merchandising &amp; Display: Coordinate the physical rollout of point-of-purchase (POP) displays, endcaps, and packaging specs unique to the textile category and specific retailer demands</li>
<li>Troubleshooting: Act as the first line of defense for any operational bottlenecks, inventory discrepancies, or shipping delays during the launch phase</li>
</ul>
Leadership &amp; Team Development (The Coach)
<ul>
<li>Process Optimization: Establish best-in-class Standard Operating Procedures (SOPs) for retail launches, creating a repeatable playbook that your team can execute</li>
<li>Performance Management: Set clear KPIs for the retail ops team focused on compliance, launch timelines, and inventory accuracy</li>
<li>Cross-Functional Alignment: Foster a collaborative environment between Sales, Marketing, and Supply Chain to ensure the team is unified around launch goals</li>
</ul>
What You'll Need to Have:

Required:
<ul>
<li>Experience: 5&ndash;7+ years of experience in Wholesale/Retail Operations, Supply Chain, or Key Account Management within the Consumer Goods and/or CPG industries</li>
<li>Specific Retailer Expertise: MUST HAVE direct, hands-on experience executing product launches and managing daily operations with Costco, Target, and Walmart</li>
<li>Industry Knowledge: Experience in the textile manufacturing industry (e.g., bedding, apparel, home goods, fabrics) is highly preferred</li>
<li>Systems Proficiency: Deep understanding of major retailer vendor portals and EDI integrations</li>
<li>Leadership Style: Proven ability to thrive in a &quot;player-coach&quot; capacity&mdash;comfortable delegating and strategizing one minute, and pulling data reports or fixing routing errors the next</li>
<li>Skills: Exceptional organizational skills, high attention to detail, and robust data analysis capabilities (Advanced Excel/ERP systems experience)</li>
</ul>
Compensation:
<ul>
<li>$110,000 - $135,000 per year base salary</li>
<li>An annual bonus percentage that varies based on level of role</li>
<li>Employer matching (up to 3% of base salary) for company sponsored 401K plan</li>
</ul><div>
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.</div></div>

Manager of Wholesale Operations

Eurest

<div>Position Title: Assistant General Manager -Delta Lounge ORD Airport
Salary: $75000 - $80000 / yearly 
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most prestigious companies - in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high-performing, and fast-growing. Our teammates are enthusiastic, committed to quality, and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
 As an Assistant General Manager, you will be responsible for assisting in running the day-to-day food service for the Delta Sky Club at ORD airport. You will manage and lead a team of associates and oversee quality controls for the account. This is a seven-day operation, and your work schedule will include evenings, weekends, and holidays as required.
Essential Duties and Responsibilities:<ul><li>
Assists with managing food service operations in accordance with the approved budget while providing the client with the maximum value for the dollars spent.</li><li>
Ensures the food offered to the client, customers, and employees of the operation is of superior quality.</li><li>
Maintains excellent relationships with associates, guests, and clients as well as other departments within the operation.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:<ul><li>
 Fine dining management experience is preferred</li><li>
 2 to 4 years of food service management experience.</li><li>
Experience in restaurants, hotels, corporate dining, and/or related food service operations.</li><li>
Comprehensive food knowledge.</li><li>
Operations management experience with purchasing knowledge.</li><li>
Financial experience and business acumen skills.</li><li>
ServSafe Certification is preferred.</li><li>
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li><li>
Associate&rsquo;s degree is preferred.</li></ul></div></div></div>
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Eurest are offered many fantastic benefits.<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.<div>
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf</div> 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 
Eurest maintains a drug-free workplace. 
Applications are accepted on an ongoing basis.</div>

Assistant General Manager- Delta Sky Lounge - ORD Airport

BRAVEN

<div>Job Title: Associate Director, Talent Acquisitions and Operations
Team: People &amp; Operations
Location: In-Person in Atlanta (GA), Chicago (IL), New York (NYC) or Newark (NJ)
Employment Type: Full-time
FLSA Classification: Exempt
Start Date: ASAP
About Braven
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.
Together, our ambition is to help rebuild the middle class and revitalize the American Dream.
To learn more, take a look at Braven&rsquo;s Jobs Report.
About the Role
In order to achieve its ambition of serving 80,000&ndash;100,000 Fellows over the next decade, Braven is hiring an Associate Director, Talent Acquisition and Operations, who will be a critical individual contributor on the People Team. This role is responsible for ensuring a seamless, equitable, and high-quality employee experience across the full talent lifecycle. The Associate Director will leverage operational excellence, data-driven decision-making, and people-centered problem-solving to support hiring managers, candidates, and employees. In addition, this role will manage a small portfolio of searches, supporting the full-cycle recruitment process from sourcing through offer.
This role is on the People and Operations team and reports directly to the Director, Talent Acquisitions.
What You'll Do
Talent Operations &amp; Employee Lifecycle Management (50%)<ul><li>
Develop and maintain documentation, SOPs, and knowledge-sharing resources for consistent, scalable talent operations.</li><li>
Own the interview coordination process, ensuring speed, consistency, accuracy, and a world-class candidate experience.</li><li>
Support compliance efforts, audits, and reporting in partnership with People Operations, Finance, and Legal</li><li>
Collaborate cross-functionally to streamline processes and deliver operational excellence across the talent lifecycle.</li><li>
Identify gaps, inefficiencies, or risks in people processes and proactively propose solutions to the Director Talent Acquisitions while comfortable building from zero and energized by the absence of existing playbooks.</li></ul>
Systems, Data &amp; Process Improvement (30%)<ul><li>
Serve as the subject matter expert for the recruitment technology ecosystem (e.g., Workday and Workable) managing configurations, integrations, troubleshooting, and user support.</li><li>
Approach broken processes with curiosity while mapping, diagnosing, and fixing inefficiencies with a systems-thinking mindset.</li><li>
Drive innovation in recruitment technology by identifying opportunities to simplify workflows, integrate new tech and AI, and enhance overall efficiency.</li><li>
Build dashboards, analyze KPIs, and co-translate recruiting data into actionable recommendations that inform strategic decisions.</li></ul>
Talent Acquisition &amp; Hiring Support (20%)<ul><li>
Manage a small portfolio of searches, supporting end-to-end hiring processes including job setup, interview logistics, candidate communications, and offer coordination.</li><li>
Ensure data accuracy, process consistency, and timely movement of candidates within the Applicant Tracking System.</li><li>
Deliver an equitable, candidate-centered hiring experience that reflects Braven's values</li><li>
Co-lead enablement sessions on interview best practices and hiring processes, earning trust and building strong relationships with hiring managers across functions.</li></ul> 

Requirements 
 
Minimum Requirements<ul><li>
At least 3 - 5 years of experience in talent operations, HR operations, recruiting operations, or a related field.</li><li>
Demonstrated experience supporting hiring processes and partnering with hiring managers in a fast-paced or growing organization</li></ul>
Preferred Qualifications<ul><li>
Strong project management skills, with the ability to manage multiple priorities, meet deadlines, and operate effectively in ambiguity.</li><li>
Excellent organizational and analytical skills, with a strong focus on process improvement and operational excellence.</li><li>
Exceptional interpersonal and customer service skills, including the ability to communicate clearly and empathetically with candidates, employees, and leaders.</li><li>
High level of comfort using tools such as Google Suite, HRIS and ATS platforms (e.g., Workable, Workday), Slack, Jira, or similar systems.</li><li>
Proficiency in leveraging, implementing, and optimizing leading technology tools, including proven experience leading change management processes.</li><li>
Alignment with and exemplification of Braven&rsquo;s core values and mission.</li></ul><ul><li>
Highly organized and able to manage multiple roles, recruiters, and workflows simultaneously without losing track of details.</li><li>
Demonstrated commitment to building strong and welcoming cultures that help to develop others.</li><li>
Exemplification of Braven&rsquo;s core values.</li><li>
Experience that has informed your belief in Braven&rsquo;s mission and has prepared you to work with, or for, Braven&rsquo;s student Fellow population.</li></ul>
Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.
Work Demands<ul><li>
Ability to work in-person in Atlanta (GA), Chicago (IL), New York (NYC), or Newark (NJ) 3 days per week</li><li>
Travel for the team's annual planning meetings 3 -4 times a year</li></ul>
Additional Requirements<ul><li>
Authorized to work in the U.S.</li><li>
Braven doesn&rsquo;t offer employment visa sponsorship</li></ul>
Application &amp; Interview Process
While the interview process may vary slightly, the general process will be:<ul><li>
Phone screen with Talent Team member</li><li>
Performance Task</li><li>
Interview with Hiring Manager</li><li>
Panel Interview with Key Partners</li><li>
Reference Checks</li></ul> 
Benefits 
 
Compensation and Benefits
Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking.
Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $59,500-$74,300 in Atlanta, $62,700-$78,300 in Chicago, and $69,000-$86,200 in New York City and Newark. This is based on a 50-hour work week. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity.
Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include:<ul><li>
Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)</li><li>
Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health</li><li>
Match of your 401K contribution up to 5% of your base annual salary, starting your first full month</li><li>
Coverage of 85% of health insurance premium for employee and dependents</li><li>
12 weeks of paid parental leave</li><li>
A one-month paid sabbatical after 4 years on staff</li></ul>
Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply.
Location
We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, New York, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.
Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.</div>

Associate Director, Talent Acquisition & Operations

UTZ Quality Foods

<div>Utz Quality Foods is seeking a Sr. Manager, Sales Planning &amp; Strategy. The Sr. Sales Strategy &amp; Planning Manager plays a key role in supporting the execution of sales strategy and planning processes and ensuring alignment with business objectives and Integrated Business Planning (IBP) requirements. This role partners with sales, marketing, and supply chain teams to deliver accurate, actionable sales plans and to maintain planning discipline across channels. The Sr. Manager focuses on translating strategy into operational sales activities and enabling the sales team with tools, data, and processes to achieve revenue goals.
<ul><li>This is a remote opportunity with up to 25% travel as needed.</li></ul>

Responsibilities:
<ul>
<li>Develop and maintain detailed sales strategy and plans, incorporating input from Sales teams, Marketing, Demand Planning, and Customer Insights.</li>
<li>Work collaboratively with Sales, Marketing, Demand Planning, and Finance to develop an annual sales plan to meet company objectives.</li>
<li>Guide Sales teams through a collaborative sales planning process by:
<ul><li>Supporting a build of account-level promotional calendars that align to RGM promo guardrails</li>
<li>Managing trade spend budgets to deliver volume and trade targets through optimizing frequency, depth, and mechanics by account</li>
<li>Influence strong in-market execution of the plan</li>
<li>Ensure annual plans are aligned to and support commercial and brand priorities.</li>
</ul></li><li>Ensure consistent use of sales planning processes, templates, and timelines.</li>
<li>Act as a liaison between field sales teams and central planning functions.</li>
<li>Drive precision in sales forecasts and integrity of trade data for timely updates in IBP and Demand Planning processes that will inform critical business and operational decisions</li>
<li>Track performance against sales plan metrics, flag variances, and steward risks &amp; opportunities</li>
<li>Support preparation of materials for annual sales planning, monthly Demand Reviews, and business performance meetings.</li>
<li>Generate and analyze sales reports to support decision-making by sales leaders.</li>
<li>Partner with Marketing and Product teams to support execution of brand initiatives, including: new product launches, product and packaging changes, corporate activations, etc.</li>
<li>Work closely with Supply Chain to align demand forecasts with capacity and inventory plans.</li>
<li>Provide training and support to sales team members on planning tools, processes, and reporting.</li>
<li>Share best practices and contribute to continuous improvement of planning processes.</li>
</ul>
Requirements:

Education
<ul>
<li>Bachelor's degree in Business, Marketing, Supply Chain, or related field.</li>
</ul>
Experience
<ul>
<li>5&ndash;7 years of experience in Sales, Sales Planning, Sales operations, Demand Planning, or related field.</li>
<li>Industry expertise in understanding of the CPG industry, including account and trade management, planning, sales support, and performance management.</li>
<li>Familiarity with S&amp;OP or IBP processes; experience in consumer goods or retail preferred.</li>
<li>Experience using CRM platforms and data analytics tools.</li>
</ul>
Skills
<ul>
<li>Strong organizational skills and attention to detail.</li>
<li>Analytical thinker with the ability to translate data into actionable insights.</li>
<li>Ability to prioritize and balance between immediate priorities and long-term objectives.</li>
<li>Proficient in Microsoft Excel, PowerPoint, Power BI and data visualization tools.</li>
<li>Proficient in Circana/Nielsen, internal shipment data systems, etc.</li>
<li>Excellent communication skills with the ability to present to small groups and to senior leadership</li>
<li>Ability to manage multiple priorities and meet deadlines in a fast‑paced environment.</li>
<li>Collaborative problem solver with strong relationship‑building and influencing skills.</li>
</ul>
External Recruitment Process:
<ul>
<li>Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.</li>
<li>Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.</li>
<li>Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.</li>
</ul>
Continuously Pursuing Excellence!

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</div>

Sr. Manager, Sales Planning & Strategy

Aiden Auto

Job Summary: The Executive Manager provides strategic leadership and oversees the day-to-day operations of the organization or a specific business unit. This role is responsible for developing business strategies, managing budgets, leading cross-functional teams, and driving organizational growth while ensuring operational efficiency and compliance. Key Responsibilities: <ul><li>Develop and implement strategic business plans to achieve organizational goals.</li><li>Lead and supervise department managers and staff.</li><li>Monitor operational performance and identify opportunities for improvement.</li><li>Prepare and manage budgets, forecasts, and financial reports.</li><li>Build and maintain strong relationships with clients, stakeholders, and business partners.</li><li>Establish and monitor key performance indicators (KPIs).</li><li>Ensure compliance with company policies, industry regulations, and legal requirements.</li><li>Drive business development initiatives and identify new growth opportunities.</li><li>Resolve high-level operational and personnel issues.</li><li>Present business performance updates and recommendations to senior leadership or the board.</li><li> </li></ul>Required Qualifications: <ul><li>Strong leadership, decision-making, and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Experience in financial planning, budgeting, and performance management.</li><li>Proficiency in Microsoft Office and business management software.</li><li> </li></ul>Preferred Skills: <ul><li>Strategic planning and execution</li><li>Team leadership and coaching</li><li>Financial analysis and budget management</li><li>Project management</li><li>Negotiation and conflict resolution</li><li>Business development</li><li>Change management</li><li>Time management and organizational skills</li><li> </li></ul>Work Environment: <ul><li>Full-time position.</li><li>Office-based, hybrid, or remote depending on the organization.</li><li>May require occasional extended hours to meet business needs.</li></ul>

Executive Manager

project44

<div>Why project44? 
At project44, we believe in better. We challenge the status quo because we know a better supply chain isn't just possible&mdash;it's essential. Better for our customers. Better for their business. Better for the world.

With our Decision Intelligence Platform, Movement, we're redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. 
Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. 
 
AI at project44 
We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. 
 
If you're driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team &ndash; we should talk.

About the Role

AI Operations &amp; Automation Delivery
<ul>
<li>Own end-to-end delivery of AI automation use cases across GIS systems &mdash; from scoping and build through deployment and ongoing operations</li>
</ul><ul><li>Manage the GIS AI project portfolio on the Jira AI Operations board, maintaining accurate status, priority, and resource alignment</li>
</ul><ul><li>Drive automation initiatives across Workato, Snowflake, Salesforce, NetSuite, Ironclad, and other systems &mdash; reducing manual intervention and increasing throughput across GIS functions</li>
<li>Participate in the MCP (Model Context Protocol) server infrastructure creations that connect Claude and other LLMs to enterprise systems via governed API patterns</li>
</ul>
AI Builder Governance &amp; Citizen Developer Program
<ul>
<li>Administer and enforce the GIS Project Intake and Business Requirements &mdash; including role-based access tiers, controls, and project submission workflow</li>
</ul><ul><li>Maintain the Project Registry, ensuring all Lovable/vibe-coded and AI-assisted apps are catalogued, BRD-linked, and security-reviewed</li>
<li>Serve as the approval authority for new AI tool deployments within the GIS domain, coordinating with InfoSec, Legal, and IT Operations</li>
</ul>
Systems &amp; Data Integration
<ul>
<li>Oversee the GIS data integration architecture &mdash; Salesforce, NetSuite, UKG, Zendesk, Clari, Ironclad, and others through Snowflake as the single source of truth</li>
</ul><ul><li>Collaborate with peer leaders within GIS on cross-functional automation and AI-assisted workflows</li>
</ul>
Team &amp; Stakeholder Leadership
<ul>
<li>Lead and develop a team of AI operations engineers, data engineers, and technical program managers within GIS</li>
</ul><ul><li>Serve as the primary liaison between GIS and business stakeholders (Finance, Sales Ops, Legal, HR) for AI-driven system enhancements</li>
</ul><ul><li>Partner with the VP of GIS and CFO organization on quarterly OKR planning, capacity management, and AI investment prioritization</li>
</ul><ul><li>Present program status, risks, and outcomes to GIS leadership and executive sponsors on a regular cadence</li>
</ul>
Key Responsibilities

Required
<ul>
<li>8+ years of experience in enterprise systems, IT operations, or data/automation engineering, with at least 3 years in a leadership role</li>
</ul><ul><li>Demonstrated experience operating AI or automation programs in production &mdash; not just piloting or evaluating</li>
</ul><ul><li>Hands-on proficiency with at least two of: Salesforce, NetSuite, Snowflake, UKG, Workato, or similar enterprise platforms</li>
</ul><ul><li>Experience managing integration architecture across multiple SaaS systems, including data pipelines and API-driven workflows</li>
</ul><ul><li>Strong project management skills; experience owning a portfolio of concurrent technical initiatives</li>
<li>Comfortable presenting technical concepts and program status to executive audiences</li>
</ul>
Preferred
<ul>
<li>Experience with Snowflake</li>
</ul><ul><li>Familiarity with MCP (Model Context Protocol) server patterns and LLM API integration</li>
</ul><ul><li>Experience with Supabase, Lovable, or modern React-based no-code / vibe-coding platforms</li>
</ul><ul><li>Working knowledge of Azure AD / Entra ID, OIDC/SAML, PKCE flows, and RBAC design</li>
</ul><ul><li>Knowledge of GitHub Actions, automated security scanning, or DevSecOps practices</li></ul> 


How Success Is Measured

In the first 12 months, this leader will be evaluated on:
<ul>
<li>AI project portfolio delivery rate % of committed AI Operations initiatives shipped on time and within scope</li>
</ul><ul><li>Automation ROI &mdash; documented hours of manual effort eliminated per quarter across GIS functions</li>
</ul><ul><li>System reliability &mdash; uptime and SLA adherence for Workato recipes, Snowflake views, and Lovable-based tools</li>
</ul><ul><li>Stakeholder satisfaction &mdash; quarterly feedback scores from GIS business partners (Finance, Sales Ops, Legal, HR)</li>
</ul><ul><li>Team development &mdash; evidence of skill growth, retention, and hiring progress within the GIS AI team</li>
</ul><ul><li>In-office Commitment: Employees are expected to contribute to our collaborative culture by working in the office Four days weekly</li>
</ul>
Diversity &amp; Inclusion

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone &mdash; project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we'd love to review your application!

For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don't meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.</div>

Director / Senior Director, AI Operations

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