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field operations & supervisory manager

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operations manager

The Home Depot

<div>
 Req173967
 
 
 
 This role will cover all of Central and Northern Plains Regions major metros to include Chicago, Milwaukee, St. Louis, Kansas City, and Minneapolis.
 
 
 
 
 Position Purpose
 
 
 
 The Rental Field Operations Manager (RFOM) is the acting operational leader within their assigned region. The goal of the RFOM is to increase operational performance and profitability in their assigned regions. The RFOM leads their team through influence to excel in all safety measures, excellent customer service, and operational metrics. The RFOM does this by ensuring their team is knowledgeable, empowered, and efficient, so as to keep all associates and customers safe, and fleet rent ready.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 40%
 </li>
 <li>
 . Drives overall operations of the region, including personnel management, equipment maintenance and repair, rental performance of the fleet, Home Depot store and associate relationships, equipment delivery, revenue and expense control, and any other key performance areas as defined by the Regional Rental Manager or Divisional Leader.
 </li>
 <li>
 .Supports Regional Rental Manager with the hiring and training of support staff.
 </li>
 <li>
 .Evaluate operational success through the lens of taking care of our customers. Manage regional brand awareness by building and bridging the relationships with districts, stores, and field rental team associates.
 </li>
 <li>
 .Manages equipment maintenance and repair for the region, ensuring that all fleet in assigned stores is properly maintained to maximize the rental-readiness and utilization of the equipment.
 </li>
 <li>
 30%
 </li>
 <li>
 .Promotes a safety culture through appropriate training, positive behaviors, communication and decisions
 </li>
 <li>
 .Manages operational compliance of all tech work performed in the region, including store inspections, lift inspections, preventative maintenance, equipment repairs, equipment deliveries, and new equipment deployment.
 </li>
 <li>
 .Maintain regulatory compliance
 </li>
 <li>
 30%
 </li>
 <li>
 .Ensure technicians are executing tasking of down equipment and open inspections.
 </li>
 <li>
 .Ensure quality service to all HD Rental customers by driving sales and customer service behaviors with all associates and proper execution.
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This position reports into the Regional Rental Manager (RRM)
 </li>
 <li>
 This role has up to 30 direct reports.
 </li>
 <li>
 This position may require overnight travel 50%
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel more than 50% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 </li>
 <li>
 This position is very active and requires standing and walking daily. Employee is required to talk and hear. Driving for extended periods of time. Working conditions may include working indoors and outdoors in cold, hot and damp areas. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role.
 </li>
 <li>
 Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School
 </li>
 <li>
 Three (3+) years or more of management experience, rental industry experience is a plus.
 </li>
 <li>
 Demonstrated leadership skills with the ability to performance manage a team.
 </li>
 <li>
 Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations, and optimize and grow the business.
 </li>
 <li>
 Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible.
 </li>
 <li>
 Effective verbal and written communication with managers, customers and peers.
 </li>
 <li>
 Ability to interpret financial statements and performance reporting, define problems, collect data, establish facts, draw valid conclusions and make appropriate operational changes in response.
 </li>
 <li>
 Working knowledge of key categories of rental equipment, including basic applications, features, benefits and safety issues.
 </li>
 <li>
 General knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics and electrical systems.
 </li>
 <li>
 Proficient in the use of MS Office products and technology ie: smart phone, laptop, tablet, desktop.
 </li>
 <li>
 Valid driver's license for the state in which you live and work.
 </li>
 <li>
 Good driving record.
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 3
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 None
 </li>
 </ul>
</div>

Rental Field Operations Manager - Chicago

<div>This role will cover all of Central and Northern Plains Regions major metros to include Chicago, Milwaukee, St. Louis, Kansas City, and Minneapolis.
Position Purpose:
The Rental Field Operations Manager (RFOM) is the acting operational leader within their assigned region. The goal of the RFOM is to increase operational performance and profitability in their assigned regions. The RFOM leads their team through influence to excel in all safety measures, excellent customer service, and operational metrics. The RFOM does this by ensuring their team is knowledgeable, empowered, and efficient, so as to keep all associates and customers safe, and fleet rent ready. 
Key Responsibilities:<ul><li>
40%</li><li>
. Drives overall operations of the region, including personnel management, equipment maintenance and repair, rental performance of the fleet, Home Depot store and associate relationships, equipment delivery, revenue and expense control, and any other key performance areas as defined by the Regional Rental Manager or Divisional Leader.</li><li>
.Supports Regional Rental Manager with the hiring and training of support staff.</li><li>
.Evaluate operational success through the lens of taking care of our customers. Manage regional brand awareness by building and bridging the relationships with districts, stores, and field rental team associates.</li><li>
.Manages equipment maintenance and repair for the region, ensuring that all fleet in assigned stores is properly maintained to maximize the rental-readiness and utilization of the equipment.</li><li>
30%</li><li>
.Promotes a safety culture through appropriate training, positive behaviors, communication and decisions</li><li>
.Manages operational compliance of all tech work performed in the region, including store inspections, lift inspections, preventative maintenance, equipment repairs, equipment deliveries, and new equipment deployment.</li><li>
.Maintain regulatory compliance</li><li>
30%</li><li>
.Ensure technicians are executing tasking of down equipment and open inspections.</li><li>
.Ensure quality service to all HD Rental customers by driving sales and customer service behaviors with all associates and proper execution.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports into the Regional Rental Manager (RRM)</li><li>
This role has up to 30 direct reports.</li><li>
This position may require overnight travel 50%</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel more than 50% of the time.</li></ul> 
Physical Requirements:<ul><li>
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).</li></ul> 
Working Conditions:<ul><li>
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
This position is very active and requires standing and walking daily. Employee is required to talk and hear. Driving for extended periods of time. Working conditions may include working indoors and outdoors in cold, hot and damp areas. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role.</li><li>
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li></ul> 
Preferred Qualifications:<ul><li>
Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School</li><li>
Three (3+) years or more of management experience, rental industry experience is a plus.</li><li>
Demonstrated leadership skills with the ability to performance manage a team.</li><li>
Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations, and optimize and grow the business.</li><li>
Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible.</li><li>
Effective verbal and written communication with managers, customers and peers.</li><li>
Ability to interpret financial statements and performance reporting, define problems, collect data, establish facts, draw valid conclusions and make appropriate operational changes in response.</li><li>
Working knowledge of key categories of rental equipment, including basic applications, features, benefits and safety issues.</li><li>
General knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics and electrical systems.</li><li>
Proficient in the use of MS Office products and technology ie: smart phone, laptop, tablet, desktop.</li><li>
Valid driver's license for the state in which you live and work.</li><li>
Good driving record.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
None</li></ul></div>

Lakeshore Financial Group

<div>The Field Operations &amp; Supervisory Manager (FOSM) provides leadership to the Field Operations &amp; Supervisory Associate(s) while also serving as a first-line supervisor for assigned Equity Services, Inc. (ESI) Registered Representatives (RR), Investment Advisor Representatives (IAR), and Non-Registered Fingerprinted (NRF) staff throughout the country. 
This position is responsible for maintaining ongoing relationships with assigned personnel to educate, guide, and support their compliance responsibilities. The FOSM will serve as the supervisory point of contact for operational procedures to help ensure compliance with all applicable ESI and industry requirements. 
Compensation:
$95,000 - $110,000 yearly 
Responsibilities:
The FOSM will have primary responsibility for providing day-to-day supervision, including:<ul><li>
Maintenance of required Field Office of Supervisory Jurisdiction (OSJ) books and records</li><li>
Training based on RR business needs and opportunities</li><li>
Proactive communication of all applicable ESI and industry requirements</li><li>
On-site supervisory office inspections of assigned ESI branch offices/non-branch locations as prescribed, with follow-up and resolution of audit findings</li><li>
Regular interaction with RRs to proactively address potential compliance issues and minimize risk</li><li>
Investigation of potential compliance or sales practice issues, taking appropriate corrective action as needed in collaboration with Compliance and other internal business units</li><li>
Acting as a conduit of information between the Home Office and field members to problem-solve</li><li>
Vetting of new recruits, including supervisor review and sign off on related licensing and registration paperwork, and compliance and regulatory reporting requirements such as branch office disclosure, office sharing arrangements, outside business activities, etc.</li><li>
Principal review and sign off for all assigned supervisory reviews, such as weekly blotter and correspondence, retail communications, seminars and public speaking events, gifts, incentives, etc.</li><li>
Build an effective team, drive team member engagement, and develop talent</li><li>
Responsible for staffing, training, employee development, goal setting and total performance management</li><li>
Demonstrated ability to empower, influence, and make connections between diverse sets of individuals</li><li>
Collaborate with a wide variety of internal and external parties to effectively solve issues</li><li>
Establish and maintain strong working relationships with a focus on delivering exceptional customer service</li><li>
Develop and maintain productivity and quality metrics; identify and action continuous improvement opportunities</li><li>
Ensure that the business area is following established processes; monitor and maintain compliance-based requirements</li><li>
Responsible for coordinating the completion of all field exams as required</li><li>
Other supervisory responsibilities as assigned</li></ul> 
The FOSM will also serve as the first line operational contact for RRs, providing support that may include:<ul><li>
Business submission requirements and workflow best practices</li><li>
Approved Firm technology tools, platforms, and requirements</li><li>
Ability to implement and enforce regulatory and supervisory-based decisions</li><li>
Proactive collaboration and service-based responses for escalated items</li></ul> 

Qualifications:<ul><li>
Bachelor&rsquo;s degree or relevant field experience</li><li>
Strong oral and written communication skills to effectively communicate with the field and the home office at all organizational levels</li><li>
Passion for coaching and developing a team</li><li>
Three years or more of direct broker-dealer supervisory experience, investment advisory, and/or compliance experience a plus.</li><li>
Strong presentation skills</li><li>
Detail-oriented with demonstrated project management skills</li><li>
Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment</li><li>
Knowledge of insurance and annuities, mutual funds, general securities, and other investment products, markets, and distribution; previous experience with insurance-affiliated entities a plus</li><li>
FIRNA Series 7 24 required, Series 53 desirable</li><li>
Experience with all Microsoft applications, particularly Word, Outlook, Excel, and PowerPoint; knowledge of social media platforms is a plus</li><li>
Ability to travel 20-30% of the time</li></ul> 

About Company 
At Lakeshore Financial, our Financial Representatives and Advisors take pride in nurturing strong and meaningful connections with a diverse range of individuals. Our services are designed to cater to specific needs, offering comprehensive financial strategies or focusing on particular areas that require attention.
What sets us apart is our commitment to providing a unique and all-encompassing approach to evaluating and developing financial wellness strategies tailored to each individual's circumstances. We genuinely care about clients' well-being and want them to experience our dedicated and holistic method.
To ensure the highest quality of guidance, our team follows a comprehensive process. By leveraging this approach, we strive to deliver exceptional results and empower clients to achieve their financial goals with confidence.</div>

Field Operations & Supervisory Manager

Crestline Hotels & Resorts

<div>Pay Starting At: $25.90/hour 
Overview:
The Housekeeper will perform any combination of cleaning duties to maintain the cleanliness of guest's rooms in an orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. 
Potential Career Paths:
Housekeeping Supervisor Housekeeping Manager Operations Manager Assistant General Manager General Manager Area Vice President of Operations 
Key Duties &amp; Responsibilities:
<ul><li>Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.</li><li>
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.</li><li>
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.</li><li>
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>
Keep storage areas and carts well-stocked, clean, and tidy.</li><li>
Dust and polish furniture and equipment.</li><li>
Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.</li><li>
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.</li><li>
Hang draperies and dust window blinds.</li><li>
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.</li><li>
Remove debris from driveways, garages, and swimming pool areas.</li><li>
Sort, count, and mark clean linens and store them in linen closets.</li></ul> 
Education and Experience:<ul><li>
Some High School education preferred.</li><li>
No prior experience required.</li></ul> 
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 
 
***Please note that we base our scheduling on seniority due to adherence to our local collective bargaining agreement with Local 1*** 
 
Brand: Homewood Suites Downtown Chicago
 
Address: 40 East Grand Ave Chicago, IL - 60611
 
Property Description: Homewood Suites Downtown Chicago
 
Property Number: 327</div>

Housekeeper

Complete Care - Illinois

<div>
 
 Business Office Manager (BOM)
 
 
 
 
 Complete Care at Boulevard
 
 
 
 Complete Care at Boulevard is a premier healthcare facility committed to excellence and compassion. We are seeking a high-level Business Office Manager (BOM) to lead our financial operations and ensure the highest standards of fiscal integrity.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Financial Management: Maintain accurate resident trust accounts (balanced monthly) and manage all cash receipts and billing files.
 </li>
 <li>
 Revenue Cycle &amp; Collections: Coordinate closely with corporate billers and the Administrator to manage accounts receivable and oversee all collection efforts.
 </li>
 <li>
 Complex Filings: Manage PA applications, Social Security documentation, and Representative Payee (Rep Payee) duties.
 </li>
 <li>
 Resident Support: Guide residents and families through Medicaid qualification and provide clear, compassionate explanations of billing statements.
 </li>
 <li>
 Compliance: Maintain rigorous record-keeping systems and ensure full confidentiality in accordance with healthcare regulations.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Experience: Minimum of 2 years as a Business Office Manager (BOM) in a healthcare or long-term care setting.
 </li>
 <li>
 Technical Expertise: Proven experience with PA applications, Rep Payee management, and Social Security protocols.
 </li>
 <li>
 Education: High School Diploma or equivalent.
 </li>
 <li>
 Skills: Strong knowledge of reimbursement systems, accounts receivable, and Medicaid eligibility.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Career Growth: Join an established organization that prioritizes your professional development.
 </li>
 <li>
 Comprehensive Benefits: Competitive wages, a supportive "family-like" culture, and a full benefits package.
 
 
 </li>
 </ul>
 
 Complete Care at Boulevard is an equal opportunity employer.
 
 
 
 3192026
 
 
</div>

Business Office Manager BOM

PalAmerican Security

<div>Win team experience a plus 
Microsoft office experience necessary 
American Heritage - Account Manager
Are you a highly skilled and motivated individual looking to oversee daily operations? Do you thrive in building strong relationships with clients and employees while ensuring top-notch security services? If yes, then this role is perfect for you!
Join American Heritage as an Account Manager. In this role, you will lead a team of security officers and supervisors, ensuring high-quality security services are provided to safeguard people and property. You will coordinate essential support services, maintain positive client relationships, and meet financial and operational objectives while delivering exceptional customer service.
Essential Functions:<ul><li>
Oversee daily security operations at the assigned client site.</li><li>
Lead and support a team of security officers and supervisors.</li><li>
Establish and maintain positive relationships with clients and team members.</li><li>
Coordinate support services to manage the client site efficiently.</li></ul>
Additional Responsibilities:<ul><li>
Ensure contract compliance and required reporting.</li><li>
Handle escalated security issues and emergency situations.</li><li>
Communicate staffing needs and develop staff through coaching and training.</li><li>
Manage equipment, supplies, and vehicles at the account(s).</li></ul>
Qualifications:<ul><li>
Associate&rsquo;s or Four-year degree in Criminal Justice, Business Administration, or related field.</li><li>
At least 8 years of business management/supervisory experience.</li><li>
Ability to develop customer relationships and manage multiple priorities.</li><li>
Outstanding interpersonal and communication skills.</li></ul>
Benefits:<ul><li>
Paid Time Off</li><li>
Health, Dental, Vision, and Life Insurance</li><li>
Mileage Reimbursement</li></ul>
If you are a dynamic individual with a passion for security management, apply now to be a part of our innovative team at American Heritage Security!
Location: AH - IL - Chicago
PPS provides a full suite of private contract security and patrol services with a customer-focused culture that is unique to the industry. We are able to tailor our offerings to clients' needs due in-part to our well-trained personnel with varied backgrounds that include law enforcement, private security, customer service, and military experience.
Pay: $70000.00 - $75000.00 / year
Benefits:<ul><li>
Paid time off</li><li>
Health insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Life insurance</li></ul>
Job Type: fulltime
Schedule:<ul><li>
Monday to Friday</li><li>
On call</li></ul>
Education: Associate's degree
Work location: On-site</div>

Account Manager

ALIYA Healthcare

<div>Regional Business Office Manager
ALIYA Healthcare is seeking an experienced Regional Business Office Manager to oversee business office operations across multiple skilled nursing facilities within an assigned region. As a key member of our team, you will ensure accurate billing, strong cash flow, regulatory compliance, and consistent business office performance while supporting and developing facility-level teams.
Key Responsibilities:<ul><li>
Oversee business office operations for multiple ALIYA Healthcare facilities</li><li>
Ensure timely and accurate billing for Medicare, Medicaid, Managed Care, and Private Pay</li><li>
Monitor accounts receivable, cash collections, and aging; implement corrective action plans as needed</li><li>
Ensure compliance with federal, state, and payer billing regulations</li><li>
Coach, train, and support facility Business Office Managers and billing staff</li><li>
Assist with hiring, onboarding, performance management, and staff development</li><li>
Provide on-site and remote support to facilities to ensure consistency and best practices</li><li>
Review month-end close processes, audits, and reconciliations</li><li>
Identify trends, risks, and opportunities to improve revenue cycle performance</li><li>
Partner with MDS, Case Management, Admissions, and Nursing leadership to ensure accurate reimbursement</li><li>
Support Administrators with financial reporting and operational insights</li><li>
Prepare and support facilities during billing audits and surveys</li><li>
Ensure documentation, internal controls, and compliance standards are consistently met</li><li>
Stay current on changes to Medicare, Medicaid, and managed care billing requirements</li></ul>
Benefits<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
Life Insurance</li><li>
Critical Illness Insurance</li><li>
Short-Term Disability Insurance</li><li>
Accident Insurance</li><li>
Hospital Indemnity Insurance</li><li>
401(k) Retirement Savings Plan</li><li>
On-Demand Pay Option</li><li>
Paid Time Off (PTO)</li><li>
Tuition Reimbursement Program</li></ul>
Qualifications:<ul><li>
High school diploma required; associate&rsquo;s or bachelor&rsquo;s degree preferred</li><li>
Regional or multi-facility experience strongly preferred</li><li>
Strong knowledge of Medicare, Medicaid, Managed Care, UB-04 billing, and PDPM</li><li>
Proven leadership experience with the ability to coach and develop teams</li><li>
Proficiency with EHR and billing systems (PointClickCare, MatrixCare, etc.)</li><li>
Strong organizational, analytical, and communication skills</li><li>
Ability to travel between ALIYA Healthcare facilities as needed</li></ul>
If you are a motivated and experienced professional looking to make a meaningful impact in the healthcare industry, we encourage you to apply for this exciting opportunity.</div>

Regional Business Office Manager

Explore 238+ Operations manager in Chicago this April. Find roles across top companies and apply now to boost your career.

238 operations manager jobs In Chicago

Rental Field Operations Manager - Chicago

Rental Field Operations Manager - Chicago

Field Operations & Supervisory Manager

Housekeeper

Business Office Manager BOM

Account Manager

Regional Business Office Manager