assistant manager

operations executive

planning manager

operations manager

Maxion Wheels

<div>
 
 About Maxion Wheels
 
 
 
 As the largest manufacturer of wheels for the global marketplace, Maxion Wheels is continually seeking motivated individuals who have what it takes to make a positive impact on our business and our customers. Our long history, and our products, internationally recognized for their quality and innovation, make us one of the most respected OEM suppliers in the automotive industry.
 
 
 For our Operations Department in Maxion Wheels Aluminum India Pvt. Ltd., Khed, Pune - India, we are looking for a
 
 
 Production Area Manager (Foundry)
 
 
 Oversee all aspects of foundry operations viz, melting, casting, mould maintenance, x-ray and heat treatment. Ensure production targets are met with optimal quality, safety, and efficiency. Lead a team of supervisors, team leaders and operators, drive continuous improvement initiatives, and collaborate cross-functionally to support business goals.
 
 
 Your future role
 
 
 <ul>
 <li>
 Health, Environment Safety
 </li>
 <li>
 Ensure the correct application of environmental system ISO 14000 &amp; Customer specific standards.
 </li>
 <li>
 Cooperate with MR / Environmental Manager for all activities about documentation, communication, improvement plans, periodical checks, surveillance &amp; records.
 </li>
 <li>
 Enforce safety protocols and ensure a safe working environment.
 </li>
 <li>
 Verify the correct use of PPE as well as the maintenance of the protective devices on machinery and equipment.
 </li>
 <li>
 Ensure the team is always informed and updated about rules, regulations and disposition in force and about consequences of non-compliance.
 </li>
 <li>
 Production oversight
 </li>
 <li>
 Plan, coordinate, and control foundry operations to meet daily, weekly, and monthly production targets.
 </li>
 <li>
 Monitor die-cast parameters and automation systems to ensure consistent output and minimal downtime.
 </li>
 <li>
 Ensure KPI and performance index as OEE, Fallout, Productivity, Consumable control along with Aluminum Melting / Casting best practices.
 </li>
 <li>
 Ensure Production plan in accordance with fixed time, checking quantity and quality with reference to quality standard required.
 </li>
 <li>
 Analyze production plan, checking quantity, lots, features and technical data, communicating possible variations and taking suitable steps.
 </li>
 <li>
 Monitor technological checks and operating phases to ensure productive standards.
 </li>
 <li>
 Support New Launches, Trials, process modifications etc.
 </li>
 <li>
 Ensure deployment of various systems (in applicable form) such as M2S, TPM etc.
 </li>
 <li>
 Communicate with maintenance for anomalies on equipment causing general malfunctioning, ensure repairs and / or preventive maintenance.
 </li>
 <li>
 Ensure workstations are always in order according to 5S actions.
 </li>
 <li>
 People Management
 </li>
 <li>
 Ensure proper communication within department in all suitable ways.
 </li>
 <li>
 Provide training and evaluation of personnel according to assigned tasks, promoting a constant growth and improvement.
 </li>
 <li>
 Determine training needs according to the skills matrix and requirements, plan and perform regular trainings for operators to promote the autonomy and independence.
 </li>
 <li>
 Evaluate Performance of the team as per HR process.
 </li>
 <li>
 Ensure the department personnel knows and keeps a behavior in accordance with the company code of conduct.
 </li>
 <li>
 Workforce planning (holydays, permits, diseases, incidents, shift change).
 </li>
 <li>
 Communicate changes in company code, job procedures and activities to do.
 </li>
 <li>
 Provide support to Shift Supervisor for activities management, promoting their growth.
 </li>
 <li>
 Quality Management Standards
 </li>
 <li>
 Ensure the correct application of Quality system instructions in line with ISO-TS 16949 regulation, Customer requirements, ensuring the achievement of defined KPI.
 </li>
 <li>
 Execute the product, process and system audit, according with Quality Systems.
 </li>
 <li>
 Work closely with Quality Manager on key results as (laboratory tests, engineering tests and periodical examination of lay-out).
 </li>
 <li>
 Cooperate with others Department to prevent and/or resolve Quality problems.
 </li>
 <li>
 Compliance
 </li>
 <li>
 Ensure adherence to company and regulatory compliance requirements across all levels within the team.
 
 
 </li>
 </ul>
 Your profile
 
 
 <ul>
 <li>
 Bachelor of Mechanical/ Automobile/ Metallurgy Engineering, or similar technical education
 </li>
 <li>
 15 years of experience in aluminum die casting processess preferably LPDC, with Tier - 1, automotive industry supplying to major automobile OEM's and at least 7 years of experience of team management, leading shift supervisors and team below.
 </li>
 <li>
 Ability to work in Matrix Organization
 </li>
 <li>
 Strong English communication skills
 </li>
 <li>
 Advanced Excel skills
 </li>
 <li>
 Understands complex concepts and the relationships between issues or problems
 </li>
 <li>
 Possesses intellectual agility; readily accepts the challenges of unfamiliar tasks
 
 
 </li>
 </ul>
 
 Equal Opportunity Statement
 
 
 
 Maxion Wheels maintains a written and widely distributed policy on equal employment opportunity. The Company recruits, hires, trains, promotes, administers policies, bases decisions and conducts all personnel activities without regard to race, color, religion, gender, sexual orientation, age, national origin, disability (to the extent an undue hardship is not imposed), status as a covered veteran or other legally protected status, in accordance with applicable federal, state and local laws.
</div>

Production Area Manager

<div>
 Job Description : Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential Duties &amp; Responsibilities: Responsible for MIS &amp; WFM Reporting &amp; Service Delivery to Internal &amp; External Customers Manages a MIS team for 3 to 5 clients. Effectively leads and mentor the team to support Ops. Directly manages MIS processes, Client KPIs and Financial performance in a multi-site, multi-platform. Should be well equipped with all WFM related aspects, forecasting, capacity planning. Serves as a checkpoint and reviewer of MIS processes, practices and output. Takes ownership, engages with Ops team and drives improvement/resolution by developing plans, processes, recommending solutions/strategies and ensuring execution. Ensures the business targets in-terms of KPI/SLA are met along with the financials goals Develop processes, scorecards and performance plans for effective team management. Key Metrics and Scorecard: KPI/SLA Scorecard Ops Feedback Supervisor Feedback Job Specifications (Qualifications, Skills and Experience) Minimum Work Experience: 6 years in Workforce Management in a multi-site, multi-client, BPO environment. 2 years as Manager handling multiple programs of various sizes and complexities. Skills Requirements: Strong sense of personal stake and urgency in day to day management. Ability to forge positive, objective relationships with Operations and Support teams. Adapt, thrive and multitask in a demanding workplace while managing conflicting and shifting priorities. Ability to foresee, dissect and fix problems using data-driven approach and common sense. Appetite for challenges; driving projects, improvement opportunities, maturity models etc. Effectiveness in presenting to and persuading different levels in the organization. Experience in creating compelling analysis, reports for clients, internal reviews. Must demonstrate thorough, swift and decisive approach to problem solving. Must be diplomatic, resilient, positive and enterprising in resolving conflicts and disagreements. Proficiency in basic arithmetic and statistical concepts and strong logical ability desired. Must be tactically involved and hands on where needed. Ability to motivate, retain and attract talent. Flexible with extending shifts when needed.
</div>

Manager-Workforce Management-WFM

<div>
 Job Description:Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, promote cost effective outcomes and improve program/operational efficiency involving clinical issues. ;Position OverviewThe primary role is to meet the service level agreement of the process by coaching the CSRs/Nurse Associates to meet their monthly goals. They develop and mentor their direct reports to expand their capabilities and reach their full potential. They work with a team of Assistant Managers and Support staff to maintain effective team working relationships hence ensuring high level of engagement and morale in their respective teams.The Assistant Manager is responsible for management of CSRs/medical services staff including the organization and development of high performing teamsWorks closely with managers ensuring consistency in care management interventions ;Facilitates effective interfaces among team members, as well as across teams, providers and departmentsResponsible for the day-to-day implementation of medical management services policies and proceduresAccountable for meeting the financial, operational and quality objectives of the unit ;Essential Overview: ;Operational EfficiencyArticulate performance expectations and team objectives while collecting and interpreting balanced measure to evaluate individual staff and team performanceAssesses developmental needs and collaborates with the support team to identify and implement action plans that support the development of high performing teams ;Initiate root cause analysis and monitor action plans for identified opportunitiesProvide effective coaching and feedback to Nurse Associates that enable them to improve their performanceWork closely with the Nurse Associates to identify areas for improvement and gaps in the process to create individualized and feasible action plansMonitor efficiency and initiate control measures to minimize variances in workload over timeExecutive monthly, quarterly, and annual ;performance review of ;Nurse Associates and consequent development processes effectivelyEnsures the team's understanding and use of information system capability and functionalityEnsure implementation and monitoring of best practice approaches and innovations to better address the Case Manager and Utilization Management Nurse Consultant needs across the continuum of care ;Ensure compliance with internal policies and procedures, external regulations and information security standardsEffectively forecast and manage the process volume, allocation, and staffing following the Statement of Work on a daily basisMaintain accurate reporting and cascading of information to internal and external stakeholdersUpdate mandatory process trackers and files for compliance purposesServe as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinkingOversee and facilitate implementation of updates management and training for new hires and/or team membersLead calibration sessions to ensure process knowledge alignmentMonitor random transactions on an ongoing basis and take corrective steps where necessary or make incremental improvementsMay have responsibility for their own case load work ; ;People ManagementSelect staff using clearly defined requirements in terms of education, experience, technical and performance skills ;Formulate individualized plan with the CSRs/Nurse Associates to fully understand their career aspirationsDevelop a strong succession plan to encourage organic growth and facilitate &ldquo;role ready&rdquo; resources to ensures leadership continuity internallyCreate a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when neededEstablish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performanceInitiate engagement activities such as Monthly Townhall, Team building, and ;Internal group sessions to promote camaraderie within the departmentLead change efforts while managing transitions within a teamAccountable for maintaining compliance with Human Resource policies and procedures and implements them at the employee levelClient SatisfactionSupervise the implementation of contact center management servicesEnsure business goals are met and compliance with policies and procedures is maintainedProtects the confidentiality of member information and adheres to company policies regarding confidentialityHandle client feedback and escalationsPromotes communication, both internally and externally to enhance effectiveness of medical management services ;Produce monthly or weekly dashboard/business reviews in partnership with support teamsClient interaction such as touch base, business reviews, and calls where Assistant Manager involvement is requiredReports to:Lead Assistant Manager/Operations Manager/Senior Operations ManagerSupervises:Executive and Senior Executives and Subject Matter ExpertsCollaborations to:Other Assistant ManagersLead Assistant ManagersQCA/QC AMProcess TrainerMIS and WFMEnabling Function Staff (HR Personnel, IBMS Staff, IT Resource, Clinic Staff)HCA StaffStateside Counterparts ;Process ownersCase ManagersSupervisors/Team LeadsProduct Customer ;Providers from Doctor&rsquo;s Office and FacilitiesRepresentatives from Plan SponsorsMembers ;Process Specific Skills ;1. ; ; ; ;Domain expertise is a must2. ; ; ; ;Demonstration of profound familiarity and technical skill relevant to the process ;3. ; ; ; ;Understanding and demonstrating the knowledge of end-to-end processes and appreciation of critical parameters4. ; ; ; ;Able to identify with and comprehend data and new information5. ; ; ; ;Planning and Organizing skills - ability to prioritize the tasks and deliver assigned task per deadlines6. ; ; ; ;Execution of providing customer service ;7. ; ; ; ;Must have experience in handling teams8. ; ; ; ;Must have experience in handling escalations9. ; ; ; ;Familiarity with basic medical terminology and concepts used in care management10. ; ;Knowledge with US healthcare set up is a plus11. ; ;Ability to effectively participate in a multi-disciplinary team including internal and external participants12. ; ;Keen on details essential for clinical documentation13. ; ;Ability to multitask, prioritize and effectively adapt to a fast paced changing environment ;Soft Skills ; ;Coaching and mentoring skillsAbove average presentation skillsListening and time management skillsSelf-disciplined and results orientedStrong motivation and willingness to step up and accept the challenge of the roleFlexibility and urgency to handle pressureAbility to discharge the responsibilities in a conflicting environmentProblem identification and analytical abilityAbility to multi task ;Interpersonal SkillsCustomer Service FocusTeam Work and AdaptabilityAbility to work with cross-cultural staffManagement principles, human resources procedures, customer service and computer skillsVerbal and written communication skills of at least B1 CEF level
</div>

Assistant Manager

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Job Description:
 
 
 </li>
 </ul>
 Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network Cisco FMC / FTD/ Firepower/VAPT/ISE/ NAC and other Network Security domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Technical administration or troubleshooting to ensure the efficient functionality of the solution.
 </li>
 <li>
 Incident Validation, Incident Analysis, Solution recommendation
 </li>
 <li>
 Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions
 </li>
 <li>
 Act as a point of escalation for Level-2 customer service analysts
 </li>
 <li>
 Coordinate with IT teams on escalations, tracking, performance issues, and outages.
 </li>
 <li>
 Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation.
 </li>
 <li>
 Provide recommendations in tuning and optimization of systems, processes, procedures, and policies.
 </li>
 <li>
 Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate.
 </li>
 <li>
 Publish weekly reports and monthly reports on customer service operations activity.
 
 
 </li>
 </ul>
 Desired Skill sets
 
 
 <ul>
 <li>
 Good knowledge on implementation, installation, integration troubleshooting and overall functionalities
 </li>
 <li>
 Experience in troubleshooting platform related issues, data backup, restoration, retention
 </li>
 <li>
 Maintains awareness of latest technologies in the domain
 </li>
 </ul>
</div>

Manager - Customer Service Operations

NxtWave

<div>
 
 
 About NxtWave
 
 
 
 NxtWave is one of India&rsquo;s fastest-growing EdTech startups, transforming youth into highly skilled tech professionals through its CCBP 4.0 programs. Backed by top global investors and recognized by NSDC, NASSCOM, Startup India, and the Ministry of Skill Development, NxtWave is creating career opportunities for lakhs of learners across India.
 
 
 Learners from 450+ districts have already joined us, and 2000+ companies including Google, Amazon, Oracle, and Deloitte have hired our talent.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a driven
 
 Associate Senior Manager &ndash; Sales
 
 to lead our offline expansion. In this role, you will
 
 manage a team of BDMs, ABDMs, and TLs
 
 , ensure consistent funnel management, and drive revenue growth in your territory. You&rsquo;ll combine
 
 people leadership and direct execution
 
 to scale NxtWave&rsquo;s presence in new regions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Revenue &amp; Funnel Ownership
 
 
 <ul>
 <li>
 Manage the complete sales funnel:
 
 lead qualification &rarr; demo &rarr; conversion &rarr; retention
 
 .
 </li>
 <li>
 Achieve weekly/monthly
 
 revenue and productivity targets
 
 .
 </li>
 <li>
 Track conversion ratios, CAC, and counsellor performance.
 </li>
 </ul>
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Manage &amp; mentor
 
 BDMs, ABDMs, and TLs
 
 .
 </li>
 <li>
 Coach team members in pitching, demos, and objection handling.
 </li>
 <li>
 Conduct regular performance reviews and drive corrective actions.
 </li>
 </ul>
 
 
 Execution &amp; Market Growth
 
 
 <ul>
 <li>
 Drive
 
 territory-specific sales strategies
 
 and directly contribute to execution.
 </li>
 <li>
 Analyze
 
 local market trends, competitors, and lead sources
 
 .
 </li>
 <li>
 Oversee
 
 office visits, counselling sessions, and admissions
 
 .
 </li>
 </ul>
 
 
 Operational Excellence
 
 
 <ul>
 <li>
 Maintain
 
 CRM hygiene
 
 and ensure accurate funnel tracking.
 </li>
 <li>
 Handle escalations and deliver excellent parent/learner experience.
 </li>
 <li>
 Support
 
 recruitment and onboarding
 
 of sales team members.
 </li>
 <li>
 Collaborate with
 
 Marketing, Product, and Operations
 
 to align on goals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 3&ndash;6 years
 
 of sales leadership experience in EdTech / Education / High-ticket B2C sales.
 </li>
 <li>
 Proven ability to manage
 
 managers and frontline counsellors
 
 .
 </li>
 <li>
 Strong track record of
 
 achieving revenue outcomes
 
 .
 </li>
 <li>
 Excellent communication in
 
 English + one regional language
 
 (Kannada, Hindi, Tamil, Bengali, Marathi, Gujarati).
 </li>
 <li>
 Data-driven with skills in
 
 funnel analysis and performance insights
 
 .
 </li>
 <li>
 Resilient, empathetic, and strong coaching mindset.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 ✨ Opportunity to lead and shape NxtWave&rsquo;s offline sales expansion.
 
 
 ✨ Work directly with senior leadership &amp; drive revenue growth.
 
 
 ✨ Competitive
 
 CTC + performance-based incentives
 
 .
 
 
 ✨ Career growth into senior leadership roles.
 
 
 ✨ Be part of a
 
 fast-growing EdTech revolution
 
 impacting millions across India.
 
 
 
 
 
 
 Work Location &amp; Working Days
 
 
 <ul>
 <li>
 Work from ( Gujarat / Hyderabad / Bangalore / Madhya Pradesh / Tamil Nadu/ Maharashtra depending on territory).
 </li>
 <li>
 6-day working week.
 </li>
 </ul>
 
 
 
 
 If you are Interested Kindly Fill the Form:
 
 https://forms.gle/B6MpX9FiLXoKyXHf8
 
 
</div>

Associate Senior Manager (ASM) – Sales

Naiknavare Developers Pvt. Ltd.

<div>
 
 
 Job description
 
 
 
 
 Role &amp; responsibilities
 
 
 
 1.Strong knowledge of technical systems ( MEP ) &amp; day to day operations management.
 
 
 2.Responsible for overseeing maintenance activities, vendor management &amp; ensuring compliance with safety standards.
 
 
 3.Coordinate with internal teams &amp; external agancies for smooth functioning of facilities.
 
 
 4.Monitor budgets, control cost, and prepare operational resports.
 
 
 5.Ensure timely resolution of complaints &amp; service requests to maintain high resident satisfaction.
 
 
 6.Drive preventive &amp; corrective maintenance schedules for equipmant &amp; Infrastructure.
 
 
 7.Support in audits, statutory compliance &amp; documentation related to facility operations.
 
 
 8.Billing , Work Order Generation , ERP
 
 
 
 
 
 
 Preferred candidate profile
 
 
 
 1.Candidate must have experience in Facility Management within the real estate industry.
 
 
 2.Experience in residential &amp; commercial project in real estate.
 
 
 
 
 
 
 Qualification:
 
 B.Tech/B.E. in Electrical
 
 
 
 
 
 
 Location : Shivajinagar, Chakan, Balewadi
 
</div>

Assistant Facilities Manager

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 TATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, UK business hours.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Hands-on experience with Layer 2 &amp; Layer 3 networking (Switching, Routing, and WAN technologies).
 </li>
 <li>
 Ability to troubleshoot and resolve Level 1 &amp; Level 2 network incidents, including connectivity issues, latency, and packet drops
 </li>
 <li>
 Understanding and hands-on experience with SD-WAN solutions (preferably Versa, Viptela, or Fortinet)
 </li>
 <li>
 Configuring and managing WAN edge devices, including policies, traffic steering, and VPNs.
 </li>
 <li>
 Knowledge of MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques
 </li>
 <li>
 L2 skills on fortinet firewall and security best practices.
 </li>
 <li>
 Proactively address customer issues and ensure timely resolution.
 </li>
 <li>
 Work efficiently with cross-functional teams, senior engineers, and external vendors to resolve incidents.
 </li>
 <li>
 Support and assist L1 engineers in troubleshooting and knowledge transfer..
 </li>
 <li>
 Experience performing configuration changes, firmware upgrades, and network maintenance activities.
 </li>
 <li>
 Conducting post-change validations and rollbacks if needed.
 
 
 </li>
 </ul>
 Desired Skill sets
 
 
 <ul>
 <li>
 Minimum 4 years experience on operation on networking , firewall , SDWAN
 </li>
 <li>
 Strong understanding of networking, SDWAN, firewall concepts, including TCP/IP, subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP)
 </li>
 <li>
 Clear and professional verbal &amp; written communication to interact with customers, vendors, and internal teams
 </li>
 <li>
 Quick decision-making to restore services within SLAs
 </li>
 </ul>
</div>

Assistant Manager - Global Service Operations

Explore 67+ Operations manager in Pune this November. Find roles across top companies and apply now to boost your career.