operations member relations manager

Elnaggar & Partners

We are seeking a highly professional, proactive, and commercially minded individual to join our team in Dubai as an Operations &amp; Member Relations Manager for an international legal network.This is a key role with high visibility, combining operational oversight, financial management, and strategic member engagement. You will play an integral part in shaping the member experience and contributing to the continued growth and positioning of the network.Key Responsibilities:<ul><li>Oversee the day-to-day operations of the network, ensuring efficiency, structure, and high-quality execution</li><li>Manage financial processes, including invoicing, subscription tracking, and payment follow-ups with a high level of accuracy and ownership</li><li>Act as a trusted point of contact for members, delivering an exceptional and highly responsive service experience</li><li>Build and maintain strong, long-term relationships with members, with a deep understanding of their needs and expectations</li><li>Take ownership of member lifecycle management, including onboarding, engagement, retention, and satisfaction</li><li>Plan, coordinate, and attend high-level events and networking initiatives</li><li>Represent management and the network at events and in external interactions with professionalism and confidence</li><li>Identify opportunities to grow and strengthen the network, proactively contributing ideas and initiatives</li><li>Work closely with senior management to develop and implement strategic improvements and new concepts</li></ul>Requirements:<ul><li>Female</li><li>Representative appearance</li><li>Language: English, Tagalog</li><li>Based in Dubai (mandatory)</li><li>Excellent (near-native) English communication skills, both written and spoken</li><li>Proven experience in operations, member relations, client management, or a similar role within professional services, legal, or international networks</li><li>Strong financial and administrative capabilities, with attention to detail and accountability</li><li>Highly client-oriented with a genuine passion for building meaningful, long-term professional relationships</li><li>Positive, professional presence when interacting with members and at events</li><li>Confident, well-presented, and comfortable representing the organization at a senior level</li><li>Entrepreneurial mindset with the ability to take initiative and drive projects independently</li><li>Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment</li></ul>What We Offer:&middot; A key position within a growing international legal network&middot; A supportive and collaborative team of experienced legal and administrative professionals&middot; A modern office environment in DMCC, one of Dubai&rsquo;s most dynamic business hubs&middot; Direct exposure to senior legal and business professionals across multiple jurisdictions&middot; The opportunity to actively shape and grow a global professional community&middot; A dynamic, international, and entrepreneurial working environment&middot; The opportunity to grow, develop, and truly make an impact within the organization&middot; Ongoing training and professional development to support your personal and career growth&middot; A driven, ambitious, and hands-on management team that values initiative and new ideas&middot; An attractive salary package, including a performance-based incentive componentStart your Application:We kindly invite you to submit your CV together with a short video (up to 2 minutes).In your video, please introduce yourself and share what you believe is the most important aspect of a strong network and why it matters to you.Email: humanresource.epd@gmail.comJob Type: Full-timeWork Location: Hybrid remote in Dubai

Operations & Member Relations Manager

Amazon

<div>
 
 Description
 
 
 
 Amazon&rsquo;s Operations Employee Relations (ER) team is looking for a Principal, Employee Relations with a demonstrated passion for building and sustaining positive, engaged work environments for associates and leaders. This individual will have significant employee and labor relations subject matter expertise and proven success as a leader of people.
 
 
 The Employee Relations team is responsible for reducing risk to the business by creating and executing programs to develop the next generation of high-performing, associate-centric frontline leaders.
 
 
 The Principal, Employee Relations will play a vital role in advancing our mission. The Employee Relations is a tight-knit team of ER professionals, including former HR, operational and legal leaders. We are passionate about improving our leaders&rsquo; skill sets in associate engagement across the organization.
 
 
 Key job responsibilities
 
 
 This role will design the Employee Relations (ER) strategy for APAC and MENA Region of Customer Service. This position covers 5 countries and will need to work with/through the in-country ER field team members on the individual country strategy and support the Regional strategy. Partnership with Ops and PXT Regional leadership is critical in this role.
 
 
 A day in the life
 
 
 We are seeking an Employee Relations Principal to support APAC and MENA region of Customer Service Operations which includes both a brick-and-mortar and virtual workforce. The individual must have a demonstrated ability to collaborate with and influence Operations directors, managers, and human resources; to analyze multiple levels of associate/manager feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Principal will work reactively on crisis-oriented situations, traveling as necessary that typically can only be successfully addressed under severe time constraints. The Principal should be capable of creating and executing a strategy across the region that supports operational goals and objectives. Individual must have an ability to detect, and address the hidden risk that are created with a virtual population and work to adopt strong engagement plans to mitigate. The ability to dive deep into process and data is important, but equally essential is the ability to communicate effectively and authentically with senior Ops/HR leaders, frontline managers and associates.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 10+ years of employee relations, labor relations, or labor/employment law experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience managing and leading employees
 </li>
 <li>
 Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
 </li>
 <li>
 Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
 </li>
 <li>
 Experience working in a fast paced, quickly changing or international environment
 </li>
 <li>
 Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
 </li>
 <li>
 Juris Doctor, advanced degree, or other specialized training in labor/employee relations a significant plus.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Middle East and North Africa FZ-LLC
 
 
 Job ID: A3199350
</div>

Principal, Employee Relations, Customer Service

MEFITPRO

Member Experience Executive - FEMALE ARABICLocation: SharjahJob Type: Full TimeJOB SUMMARYThe Member Experience Executive is responsible for delivering a welcoming and professional front-of-house experience while playing a key role in driving revenue through the proactive sale of memberships, class packages, and private sessions.This position supports the day-to-day operations of a massive sports and wellness hub with a high-end member base, ensuring seamless client service and premium guest experiences. The representative is expected to consistently embody luxury service standards, providing every guest with a personalized and high-quality experience.The ideal candidate is highly sales-driven, goal-oriented, and passionate about health and wellness, with excellent interpersonal skills and a strong commitment to achieving and exceeding sales targets. Arabic speakers are preferred for this role.CANDIDATE PROFILE<ul><li>2+ years in sales or customer service (fitness/wellness/hospitality industry preferred).</li><li>Computer literate (Excel, Word, PowerPoint, admin systems).</li><li>Excellent communication and sales skills.</li><li>Knowledge of sports or wellness concepts a plus.</li><li>Familiarity with booking systems.</li><li>Strong written and spoken English.</li><li>Arabic Speaking is a plus</li><li>Good interpersonal skills, able to engage with diverse backgrounds.</li><li>Ability to work under pressure and multitask.</li><li>Flexibility with shifts, evenings, weekends, and holidays.</li><li>Well presented with clear speech, physically active, energetic.</li></ul>CORE WORK ACTIVITIES<ul><li>Member Experience Responsibilities</li><li>Operations &amp; Management Support</li><li>Follow Safety &amp; Security</li><li>Abide by Policies &amp; Procedures</li><li>Guest Relations</li><li>Communication</li><li>Working with Others</li><li>Quality Assurance</li><li>Physical Requirements</li></ul>Key Responsibilities:<ul><li>Promote and sell gym memberships to prospective clients.</li><li>Conduct tours of the facility and explain membership benefits.</li><li>Follow up with leads via phone, email, and in-person meetings.</li><li>Meet and exceed monthly sales targets.</li><li>Maintain knowledge of gym services, promotions, and pricing.</li><li>Provide excellent customer service to members and guests.</li></ul>Requirements:<ul><li>Previous experience in sales, fitness, or customer service preferred.</li><li>Strong communication and interpersonal skills.</li><li>Goal-oriented and self-motivated.</li><li>Ability to work evenings, weekends, and holidays as required.﻿</li></ul>Working Days: 6 Days a weekWorking Hours: 9-10 hours per dayShift Timings Details: RotatingDay Shift: 6 AM to 3PMMid Shift: 11 AM to 8 PMEvening Shift: 2 PM to 11 PMWe look forward to receiving your application!Job Type: Full-timePay: Up to AED15,000.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Fitness/Sports/Wellness Industry: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Location:<ul><li>Sharjah (Preferred)</li></ul>Work Location: In person

Head of Membership Experience

Magic Design Engineering Consultant

A prominent construction firm in Abu Dhabi is seeking a highly skilled and experienced Project Manager to lead our construction projects.Key Requirements:<ul><li>Bachelor&rsquo;s degree in Civil or Architectural Engineering.</li></ul><ul><li>Minimum of 4 years of proven experience in construction project management.</li></ul><ul><li>Exceptional skills in supplier management and procurement negotiations.</li></ul><ul><li>Strong leadership in managing on-site labor and field operations.</li></ul><ul><li>Excellent communication and interpersonal skills for client and owner relations.</li></ul><ul><li>Proficiency in accurate construction cost estimation and budget control.</li></ul>What We Offer:<ul><li>Competitive base salary tailored to experience.</li></ul><ul><li>Performance-based incentives and profit-sharing schemes.</li></ul><ul><li>A dynamic professional environment with clear growth prospects.</li></ul>How to Apply:Please submit your updated CV mentioning &ldquo;Project Manager - Abu Dhabi&rdquo; in the subject line to: info@magicdesign.aeJob Type: Full-timeWork Location: In person

Project Manager (Civil or Architectural Engineer) - Abu Dhabi

Irwin & Dow

The Role
 A superb new opportunity, in Abu Dhabi’s financial heartland has arisen, for a professional EA / Office Manager to support our global client as they expand into the Middle East region. With established offices all over the world and Head Office in London, their growth has been strategic and measured, ensuring strength and depth in the business is maintained. The office is newly established, and the EA / Office Manager will be the only support to a small team, mirroring the standard of service the teams receive globally. We are seeking a candidate with solid UAE experience, ideally within Abu Dhabi so local processes can be navigated and there may also potentially be some light compliance / regulatory work. Excellent EA capability is required; someone who can provide seamless, high touch administrative support including complex diary management, meeting preparation, coordinating materials, organising roadshows, and managing logistics. The role is linked to the internal and wider EA Investor relations team, meaning the work is very detailed and fast paced so attention to detail and the ability to manage volume is important. The role will be the main of contact for the company locally and will also manage the day-to-day operations of the office, including vendor coordination, facilities management and staff requirements. It is front facing with external stakeholder engagement with investors and visitors and as such prior professional or financial services experience is preferred. Adaptability and a good global mindset are important coupled with the ability to engage with colleagues internationally, ensuring consistency with the global EA/OM practices where applicable. This position requires excellent English ability, to native standard, strong work ethic and the ability to work autonomously. The ability to multitask with exemplary time management skills is paramount. Candidates must be based in Abu Dhabi as this is an office-based role.
 
Requirements
 Adaptability and a good global mindset are important coupled with the ability to engage with colleagues internationally, ensuring consistency with the global EA/OM practices where applicable. This position requires excellent English ability, to native standard, strong work ethic and the ability to work autonomously. The ability to multitask with exemplary time management skills is paramount. Candidates must be based in Abu Dhabi as this is an office-based role.
 
About the company
 Irwin & Dow was established in 2013 to provide clients with a unique and highly personalised recruitment service, providing the very top calibre of candidates across the business support and secretarial function. We provide a refreshing approach, working in close partnership with clients and candidates across diverse industry sectors; large MNCs, government & semi -government entities, SMEs, local businesses and in the start-up and UHNWI support framework. Great people equal great success: all our candidates are interviewed personally by a member of the team, and we develop longstanding and in-depth relationships with our clients, understanding their corporate culture and goals to ensure a successful outcome for both parties. Our values of discretion and diplomacy are paramount, and we are pleased to be a partner of choice for clients and candidates.

EA / Office Manager - Financial Services, ADGM

The One

Job Title: HR ManagerLocation: Dubai, UAENationality: ArabicGender: MaleJob Description:We are looking for an experienced HR Manager to join our medical center in Dubai. The ideal candidate must have strong experience in HR management within healthcare facilities in the UAE and solid knowledge of DHA regulations and UAE labor law.Requirements:<ul><li>Arabic nationality (Male).</li><li>Proven experience as HR Manager in a medical center or healthcare facility in the UAE.</li><li>Strong knowledge of DHA regulations and licensing procedures.</li><li>Excellent knowledge of UAE Labor Law and HR policies.</li><li>Experience in recruitment, onboarding, and staff management in healthcare facilities.</li><li>Strong leadership and communication skills.</li></ul>Responsibilities:<ul><li>Manage all HR operations within the medical center.</li><li>Handle recruitment and staffing for medical and administrative positions.</li><li>Coordinate DHA licensing, renewals, and healthcare professional documentation.</li><li>Ensure compliance with DHA requirements and UAE labor law.</li><li>Manage employee contracts, records, attendance, and performance evaluations.</li><li>Handle employee relations and HR policies implementation.</li><li>Support management in organizational planning and staff development.</li></ul>Application:Interested candidates are kindly requested to send their CV.Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Medical center: 4 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Expected Start Date: 23/03/2026

HR Manager

Genius HRTech Dubai

<div>About the Company 
A leading UK-based business group with headquarters in Dubai, operating across the 
UAE and Europe. The company has diversified operations including Property 
Development, Trading, Property Management, and Project Management. The Dubai 
headquarters employs more than 200 staff, while a significant portion of business 
operations and workforce are based across European markets. 
Position Summary 
The HR Manager will lead and manage the Human Resources function across UAE and 
UK operations, ensuring effective recruitment, employee welfare, compliance, and 
organizational development. The role requires strong experience managing 
multicultural teams and aligning HR practices with both UAE Labour Law and UK 
employment standards. 
The candidate will play a strategic and operational role in building structured HR 
systems, improving employee engagement, and supporting business expansion across 
multiple jurisdictions. 
Key Responsibilities 
1. Recruitment &amp; Talent Acquisition 
<ul><li>Manage end-to-end recruitment for UAE and UK operations.</li><li>Develop recruitment strategies aligned with business growth plans.</li><li>Coordinate with department heads to identify manpower requirements.</li><li>Oversee job postings, candidate screening, interviews, and selection processes.</li><li>Work with recruitment agencies and international hiring platforms.</li><li>Ensure compliance with visa, immigration, and employment regulations.</li></ul>
2. Employee Onboarding &amp; Offboarding 
<ul><li>Design and implement structured onboarding programs.</li><li>Ensure smooth induction for new employees across departments.</li><li>Prepare employment contracts and documentation aligned with local laws.</li><li>Manage probation evaluations and confirmations.</li><li>Handle exit procedures and conduct exit interviews.</li></ul>
3. HR Policies &amp; Compliance 
<ul><li>Develop, update, and implement HR policies, employee handbook, and</li></ul>
company rules. 
<ul><li>Ensure compliance with UAE Labour Law and UK employment regulations.</li><li>Maintain HR governance standards across all company entities.</li><li>Review and update policies periodically in line with organizational needs.</li></ul>
4. Staff Welfare &amp; Employee Relations 
<ul><li>Manage employee welfare initiatives and workplace culture programs.</li><li>Act as a point of contact for employee concerns and conflict resolution.</li><li>Promote employee engagement, retention, and satisfaction.</li><li>Support management in disciplinary procedures when required.</li></ul>
5. HR Operations &amp; Administration 
<ul><li>Maintain employee records, HR databases, and documentation systems.</li><li>Oversee payroll coordination with finance teams.</li><li>Monitor leave management, attendance, and performance tracking.</li><li>Ensure HR reporting and workforce analytics are regularly updated.</li></ul>
6. Performance Management &amp; Development 
<ul><li>Implement performance appraisal systems.</li><li>Support leadership in performance improvement plans.</li><li>Identify training and development needs.</li><li>Organize professional development and leadership programs.</li></ul>
7. Organizational Development 
<ul><li>Support organizational restructuring and workforce planning.</li><li>Establish HR best practices aligned with international standards.</li><li>Drive HR digitalization and process improvements.</li></ul>
Requirements 
Experience 
<ul><li>Minimum 8&ndash;10 years of HR experience, preferably in multinational organizations.</li><li>Proven experience managing recruitment for both UAE and UK workforce.</li><li>Strong background in employee relations, staff welfare, and HR operations.</li><li>Experience handling HR functions for companies with 150+ employees</li></ul>
preferred. 
<ul><li>Exposure to real estate, property development, trading, or project management</li></ul>
sectors is an advantage. 
Qualifications 
<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related</li></ul>
field. 
<ul><li>Professional HR certifications preferred (CIPD, SHRM, or equivalent).</li></ul>
Skills &amp; Competencies 
<ul><li>Strong knowledge of UAE Labour Law and UK employment practices.</li><li>Excellent leadership and people management skills.</li><li>Strong communication and interpersonal abilities.</li><li>Policy drafting and HR governance expertise.</li><li>High level of confidentiality and professional ethics.</li><li>Ability to work in a multicultural, fast-paced environment.</li></ul></div>

Explore 1576+ Operations member relations manager in United Arab Emirates this April. Find roles across top companies and apply now to boost your career.

1576 operations member relations manager jobs In United Arab Emirates

Operations & Member Relations Manager

Principal, Employee Relations, Customer Service

Head of Membership Experience

Project Manager (Civil or Architectural Engineer) - Abu Dhabi

EA / Office Manager - Financial Services, ADGM

HR Manager

HR Manager