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operations officer

The Catalyst Group

<div>
 
 Industry:
 
 Caf&eacute; / Casual Dining / Multi-Branch Hospitality
 
 
 
 Reports to:
 
 Founding Directors
 
 
 
 Role Overview:
 
 A fast-growing, multi-format caf&eacute; and food-led hospitality business is looking for an
 
 entrepreneurial, systems-driven Chief Operating Officer
 
 to lead its next phase of scale. The business currently operates
 
 multiple flagship caf&eacute;s and smaller-format pastry/coffee outlets
 
 , with further expansion planned through company-owned and franchise-led growth. This role will act as the
 
 operational right hand to the founders
 
 , replacing an outgoing strategic
 
 
 consultant and building the systems, people, and governance needed for scale.
 
 
 
 Key Mandate:
 
 The COO will lead all head office and operational functions, ensuring strong coordination between branch operations, people, supply chain, service standards, training systems, and expansion readiness. The ideal candidate is a
 
 hands-on systems builder
 
 with strong restaurant, caf&eacute;, QSR, or chain hospitality experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Head Office Management: Ensure harmony, prioritisation, and high-velocity coordination across all support and operational departments.
 </li>
 <li>
 Caf&eacute; Operations &amp; Guest Experience: Own service flow, SOP execution, customer journey, and consistent in-store standards across all branches.
 </li>
 <li>
 Strategy Execution, Governance &amp; Founder Alignment: Translate founder vision into execution plans, leadership dashboards, and cross-functional accountability.
 </li>
 <li>
 Product Quality &amp; Training Excellence: Ensure food, pastry, and coffee consistency through strong training systems, audits, and branch capability development.
 </li>
 <li>
 Supply Chain, Procurement &amp; Inventory Control: Drive supplier coordination, stock discipline, procurement controls, and cost-efficient inventory systems.
 </li>
 <li>
 People Operations, HR &amp; Branch Leadership: Lead staffing structures, branch manager accountability, performance culture, and people decision-making.
 </li>
 <li>
 Financial Controls &amp; Administrative Discipline: Strengthen branch paperwork, reporting compliance, reconciliations, and operational control processes.
 </li>
 <li>
 Franchise / Small Format Governance: Build scalable SOPs and governance standards for smaller-format and franchise-led expansion models.
 </li>
 <li>
 New Branch Launches &amp; Scalability: Lead pre-opening readiness, launch planning, hiring, training deployment, and early-stage branch stabilisation.
 
 
 
 </li>
 </ul>
 
 Ideal Profile
 
 
 
 <ul>
 <li>
 8&ndash;12+ years in hospitality / chain restaurant operations
 </li>
 <li>
 Strong experience in multi-branch execution
 </li>
 <li>
 Deep focus on service and quality
 </li>
 <li>
 Capable of building SOPs, dashboards, and reporting rhythms
 </li>
 <li>
 Strong people leader who can make tough decisions
 </li>
 <li>
 Comfortable working closely with founders
 </li>
 <li>
 Experience in scaling emerging brands preferred
 
 
 
 </li>
 </ul>
 
 Success will be defined by:
 
 
 
 <ul>
 <li>
 Stronger service consistency
 </li>
 <li>
 Tighter branch controls
 </li>
 <li>
 Robust training systems
 </li>
 <li>
 Improved supplier coordination
 </li>
 <li>
 Better branch manager discipline
 </li>
 <li>
 Scalable launch systems for new branches
 </li>
 <li>
 Stronger founder reporting and execution cadence
 
 </li>
 </ul>
</div>

Chief Operations Officer (COO)

Latif Rice Mills (Pvt.) Ltd.

Job SummaryThe Chief Finance &amp; Operations Officer (CFOO) is a senior executive responsible for overseeing the financial health, banking relationships, and operational efficiency of the organization. This role combines strategic financial leadership, strong banking expertise, and operational management to ensure sustainable growth, profitability, and compliance. The CFOO will play a critical role in managing financial institutions, optimizing cash flow, and driving overall organizational performance.Key Responsibilities Financial Leadership<ul><li>Develop and execute financial strategies aligned with company objectives.</li><li>Oversee budgeting, forecasting, financial planning, and analysis.</li><li>Ensure accurate and timely financial reporting in compliance with regulatory standards.</li><li>Manage cash flow, working capital, and capital allocation.</li><li>Lead financial risk management, audits, and internal controls.</li></ul>Banking &amp; Financial Institutions Management<ul><li>Manage and maintain strong relationships with banks and financial institutions.</li><li>Oversee banking facilities including working capital limits, trade finance, and term financing.</li><li>Handle Letters of Credit (LCs), bank guarantees, export financing, and foreign remittances.</li><li>Negotiate banking terms, interest rates, and credit lines.</li><li>Ensure efficient utilization of banking instruments for imports and exports.</li><li>Monitor compliance with banking covenants and regulatory requirements.</li></ul>Operational Management<ul><li>Oversee day-to-day operations to ensure efficiency and cost-effectiveness.</li><li>Develop and implement operational policies and procedures.</li><li>Optimize supply chain, procurement, and logistics processes.</li><li>Monitor key performance indicators (KPIs) and drive continuous improvement initiatives.</li><li>Ensure compliance with health, safety, and operational standards.</li></ul>Strategic Planning<ul><li>Collaborate with executive leadership to define long-term business strategy.</li><li>Identify growth opportunities, cost-saving initiatives, and investment strategies.</li><li>Support mergers, acquisitions, and expansion activities where applicable.</li></ul>Leadership &amp; Team Management<ul><li>Lead and mentor finance and operations teams.</li><li>Build a high-performance culture focused on accountability and results.</li><li>Ensure effective cross-functional coordination across departments.</li></ul>Compliance &amp; Governance<ul><li>Ensure compliance with local and international financial regulations.</li><li>Establish and enforce internal controls and corporate governance standards.</li><li>Oversee tax planning and regulatory filings.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Accounting, Business Administration, or related field.</li><li>Professional certifications such as CA, ACCA, CPA, or CFA preferred.</li><li>Minimum 10&ndash;15 years of experience in finance, banking, and operations, with at least 5 years in a senior leadership role.</li><li>Strong hands-on experience in banking operations, trade finance, and corporate financing.</li><li>Proven experience in dealing with banks for credit facilities, LCs, export finance, and foreign transactions.</li><li>Experience in manufacturing, FMCG, or export-oriented industries is highly desirable.</li><li>Excellent analytical, leadership, and decision-making skills.</li><li>Strong communication and stakeholder management abilities.</li></ul>Key Skills<ul><li>Financial Planning &amp; Analysis</li><li>Banking &amp; Trade Finance Expertise</li><li>Cash Flow &amp; Working Capital Management</li><li>Strategic Thinking</li><li>Operational Efficiency</li><li>Risk Management</li><li>Leadership &amp; Team Development</li><li>Negotiation &amp; Stakeholder Management</li></ul>Performance Metrics (KPIs)<ul><li>Profitability and cost optimization</li><li>Cash flow and working capital efficiency</li><li>Banking facility utilization and cost of financing</li><li>Timely execution of trade finance transactions (LCs, remittances, etc.)</li><li>Operational productivity and efficiency ratios</li><li>Compliance and audit outcomes</li><li>Achievement of strategic growth targets</li></ul>Compensation &amp; Benefits<ul><li>Competitive executive salary package</li><li>Performance-based incentives</li><li>Health and other benefits as per company policy</li></ul>Job Type: Full-timePay: From Rs200,000.00 per monthWork Location: In person

Chief Finance & Operations Officer - Preferably Ex-Banker

365 Care Group Private Limited

Job Type: Full time, On-siteJob Location: Gulberg 3, LahoreTimings: 48 hours per week (UK banking Hours)Position Overview:As an Operations &amp; Compliance Officer you'll monitor real-time customer and transaction data, investigate alerts, and ensure compliance with AML/KYC regulations&mdash;gaining hands-on experience and helping safeguard our fast-paced, tech-driven environment.Key Responsibilities:Sanctions &amp; Name Screening:Use automated systems to screen new customers, transactions, and counterparties against global watchlists. Investigate and resolve hits, escalating true positives to senior officers.Alert Investigation &amp; Reporting:Analyse alerts for suspicious activity. Determine which alerts require escalation, document investigations meticulously, and generate internal reports or SARs for high-risk cases.Support AML/KYC Procedures:Assist in customer due diligence (CDD) and enhanced due diligence (EDD) processes. Maintain accurate records in case management systems. Help maintain and optimize screening procedures and SOPs. Provide input to refine screening tool efficiency. Work closely with Compliance, Risk, Product, and IT teams. Participate in system tuning and user acceptance testing. Attend regular training on AML regulations, screening platforms, and fraud prevention strategies. Support peer-awareness initiatives.Compliance &amp; DocumentationTeam Collaboration &amp; LearningTraining &amp; GrowthQualifications:<ul><li>Education:</li></ul>Bachelor&rsquo;s degree in finance, Business, Law, Economics, or a related field.<ul><li>Experience:</li></ul>Ideal for fresh graduates&mdash;0&ndash;1 years, internships or exposure to AML, KYC, fraud prevention are a plus.Knowledge &amp; Skills:<ul><li>Basic understanding of AML, sanctions, KYC, and financial crime prevention.</li><li>Strong attention to detail, analytical thinking, and problem-solving skills.</li><li>Effective written and verbal communication able to document investigations clearly.</li><li>Tech-savvy with proficiency in MS Office (Excel, Word) and willingness to learn screening platforms.</li></ul>Attributes:<ul><li>Curious, proactive, and open to learning.</li><li>Able to perform under pressure with tight deadlines.</li></ul>Why Join Us:<ul><li>Early Responsibility: Handle real-world alerts and contribute to AML/KYC compliance from day one.</li><li>Rapid Learning: Train on modern screening tools and platforms.</li><li>Career Growth: Build a solid foundation in financial crime prevention with mentorship and training pathways (e.g., CAMS).</li><li>Purposeful Impact: Help maintain trust and safety in a fast-moving environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Operations & Compliance Officer

Zarea.pk

Job Title: Field OfficerAbout Zarea Limited: We are Pakistan&rsquo;s largest and fastest-growing digital marketplace for physical commodities. Our services span across commodities, logistics, storage, financing, data &amp; analytics, and a seamless digital experience that sets us apart in the industry.Location: Multiple LocationsJob Description:We are looking for Field Officer to support our operations by coordinating with farmers, suppliers, and collection centers. The ideal candidate will be responsible for monitoring field activities, ensuring smooth procurement operations, and maintaining strong relationships with stakeholders.Responsibilities:&middot; Visit farms, suppliers, and collection centers to monitor procurement and field activities.&middot; Coordinate with farmers and vendors for timely procurement of commodities.&middot; Ensure proper quality checks and documentation during procurement.&middot; Support warehouse and quality teams in commodity inspection and handling processes.&middot; Maintain field records, procurement reports, and daily activity updates.&middot; Build and maintain strong relationships with farmers, suppliers, and local stakeholders.&middot; Identify potential procurement opportunities and report market insights to management.&middot; Ensure compliance with company policies and operational guidelines during field activities.Requirements:&middot; Bachelor&rsquo;s degree in Agriculture, Agri-Business, or a related field.&middot; Minimum 3 years of relevant experience in field operations, agri-procurement, or commodity handling.&middot; Good understanding of agricultural commodities and local market dynamics.&middot; Ability to travel frequently and manage field operations independently.To Apply:Please share your CV at hr@zarea.pkJob Type: Full-timeWork Location: In person

Field Officer

Job Title: Chief Operating Officer (COO)Company: Zarea LimitedAbout Us:Zarea Limited is Pakistan's largest and fastest-growing digital marketplace for physical commodities. We provide end-to-end solutions in logistics, storage, financing, and data &amp; analytics, enabling a seamless and efficient supply chain ecosystem.The Role:We are seeking a highly strategic and experienced Chief Operating Officer (COO) to oversee and optimize our day-to-day operations. The ideal candidate will be responsible for driving operational excellence, improving efficiency across departments, and aligning operations with the company&rsquo;s long-term growth strategy.Key Responsibilities:<ul><li>Lead and manage overall business operations to ensure efficiency and effectiveness.</li><li>Develop and implement operational strategies aligned with company goals.</li><li>Oversee key functions including logistics, supply chain, procurement, and field operations.</li><li>Identify opportunities to improve processes, reduce costs, and enhance productivity.</li><li>Collaborate with senior leadership to drive business growth and scalability.</li><li>Establish KPIs and monitor performance across all operational departments.</li><li>Ensure smooth coordination between cross-functional teams.</li><li>Drive digital transformation and process automation initiatives.</li><li>Ensure compliance with regulatory requirements and company policies.</li><li>Build and lead high-performing teams, fostering a culture of accountability and excellence.</li></ul>Qualifications and Requirements:<ul><li>Minimum 15+ years of experience in operations, supply chain, or general management roles.</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Operations Management, or a related field (MBA preferred).</li><li>Strong understanding of supply chain, logistics, and business operations.</li><li>Proven track record of managing large-scale operations and teams.</li><li>Excellent leadership, strategic thinking, and decision-making skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Experience in agri-commodities or marketplace platforms is a plus.</li></ul>Salary: Market competitive (based on experience)How to Apply: Interested candidates can send their CV to hr@zarea.pkJob Type: Full-timeWork Location: In person

Chief Operating Officer (COO)

Luminey

Location: Raiwind Road, Lahore Experience: 3&ndash;4 Years Job Type: Full-TimeJob Overview: We are seeking a highly organized and dependable Admin Officer to manage administrative operations and ensure the smooth functioning of both office and factory activities. The ideal candidate will have practical experience in labor law compliance, social security processes, and overall administrative coordination.Key Responsibilities:<ul><li>Oversee day-to-day administrative operations and ensure efficiency</li><li>Ensure compliance with labor laws and internal company policies</li><li>Manage Social Security, EOBI, and other statutory requirements</li><li>Maintain and update employee records and administrative documentation</li><li>Coordinate and supervise administrative functions within the factory</li><li>Handle office supplies, facility management, and vendor coordination</li><li>Support management with planning, reporting, and administrative tasks</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field</li><li>3&ndash;4 years of relevant experience in administration</li><li>Strong understanding of labor laws, Social Security, and EOBI procedures</li><li>Experience in factory administration and workforce handling</li><li>Excellent organizational, communication, and multitasking skills</li><li>Ability to manage records accurately and handle tasks efficiently</li></ul>Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Admin Officer

TekBoox

Tekboox BPO company urgently looking to hire Admin Officer to manage daily administrative operations and ensure smooth office functioningKey Responsibilities:Manage and oversee day-to-day administrative and office operations.Supervise support staff, office boys, drivers, and other administrative personnel.Maintain office records, files, attendance, and official documentation.Ensure compliance with company policies, SOPs, and local labor laws.Coordinate with vendors, landlords, and service providers for office supplies, utilities, maintenance, and repairs.Manage office assets, inventory, and facility upkeep.Support HR in administrative coordination, onboarding documentation, and employee records.Prepare administrative reports and assist management as required.Required Skills &amp; Qualifications:Bachelor&rsquo;s degree in Business Administration, Commerce, or a related field.Up to 2 years of relevant experience in an administrative roleProficient in MS Office (Word, Excel, PowerPoint) and email communication.Good communication, organizational, and problem-solving skills.Ability to multitask, meet deadlines, and handle confidential information.Job Location &amp; timingLocation :Garden Town &amp; DHA Y Block LahoreTiming :FlexibleInterested apply Saddam.hussain@tekboox.comJob Type: Full-timeWork Location: In person

Explore 702+ Operations officer in Lahore this May. Find roles across top companies and apply now to boost your career.

702 operations officer jobs In Lahore

Chief Operations Officer (COO)

Chief Finance & Operations Officer - Preferably Ex-Banker

Operations & Compliance Officer

Field Officer

Chief Operating Officer (COO)

Admin Officer

Admin Officer