operations program manager

Qcells

<div><p><b>Description</b>
</p><h3 class="jobSectionHeader"><b>POSITION DESCRIPTION:</b></h3><p>
Qcells Home Energy Solutions is seeking an experienced Operations Program Manager to support the residential retrofit operations organization. This role is responsible for driving operational efficiency, improving business processes, and enabling scalable growth across the fulfillment lifecycle.</p><p>
Reporting to the Director of Program Management, the Operations Program Manager will lead initiatives focused on process optimization, Salesforce CRM configuration and reporting, operational analytics, and contract to activation cycle time reduction. The position plays a central role in ensuring operational visibility through dashboards and reporting while partnering with cross functional teams to improve workflows and business performance.</p><p>
This individual will also contribute to new market expansion initiatives, digital transformation projects, and operational program management efforts that support the organization&rsquo;s national growth strategy. The ideal candidate brings strong program management experience within residential solar or home energy operations, thrives in data driven environments, and demonstrates a high level of ownership, accountability, and initiative.</p><p>
This is a remote position. Occasional travel (10%) may be required based on business needs and at the discretion of the hiring manager.</p><h3 class="jobSectionHeader"><b>
RESPONSIBILITIES</b></h3><ul><li>
Develop and document standard operating procedures and operational policies that support a rapidly scaling residential solar business.</li><li>
Organize and maintain the document management system to ensure accessibility, consistency, and version control for all SOPs and operational documentation.</li><li>
Support digital initiatives by gathering and documenting business requirements, feature requests, and stakeholder feedback from cross functional teams.</li><li>
Manage Salesforce CRM configurations and operational workflows to ensure alignment with evolving fulfillment and operational processes.</li><li>
Build, maintain, and enhance dashboards and reporting within Salesforce and other reporting tools to provide visibility into key operational metrics, pipeline health, and program performance.</li><li>
Perform data analysis and closed loop learning sessions to identify trends, operational bottlenecks, and improvement opportunities, translating findings into actionable recommendations.</li><li>
Lead initiatives to reduce contract to activation cycle time by mapping end to end operational processes, identifying delays, and implementing improvements in partnership with cross functional teams.</li><li>
Monitor and report on contract to activation performance metrics, establishing benchmarks and tracking progress against operational improvement goals.</li><li>
Support the rollout of new software enhancements and digital tools by coordinating communication plans, demonstrations, and stakeholder alignment.</li><li>
Support market expansion initiatives by researching state and local regulatory requirements, licensing, permitting, and certification standards for new residential solar markets.</li><li>
Maintain detailed project plans and operational trackers related to market expansion initiatives, documenting milestones, dependencies, and stakeholder assignments.</li><li>
Prepare presentations, operational reports, and executive summaries for leadership review and strategic planning discussions.</li><li>
Perform additional program management initiatives and special projects as assigned to support operational growth and scalability.</li></ul><h3 class="jobSectionHeader"><b>
REQUIRED QUALIFICATIONS</b></h3><ul><li>
Bachelor&rsquo;s degree in Business, Engineering, Operations Management, Project Management, or a related field, or equivalent professional experience.</li><li>
5&ndash;7 years of experience in program management, operations, or process improvement, preferably within the residential solar, renewable energy, or home energy services industry.</li><li>
Proven experience developing and implementing standard operating procedures and process improvement initiatives.</li><li>
Strong proficiency with Salesforce CRM, including reporting, dashboards, and workflow configuration.</li><li>
Excellent analytical and problem-solving skills with the ability to interpret data and translate insights into operational improvements.</li><li>
Strong written and verbal communication skills, with the ability to present findings and recommendations to leadership and cross functional teams.</li><li>
Highly organized with strong attention to detail and project management skills.</li><li>
Self-starter with the ability to work independently in a remote environment while managing multiple priorities.</li><li>
Process driven mindset with the ability to identify scalable solutions that support operational growth.</li><li>
Ability to translate strategic objectives into actionable plans and operational execution.</li></ul><h3 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h3><ul><li>
Experience supporting or leading digital transformation or operational system implementation initiatives.</li><li>
Familiarity with workforce planning, production forecasting, or capacity modeling within operational environments.</li><li>
Experience building data dashboards and reporting using tools such as Tableau, Power BI, or similar platforms.</li><li>
Experience working in high growth or rapidly scaling organizations, particularly within the solar, renewable energy, or home services industries.</li><li>
Prior experience mentoring or guiding junior team members, with the potential to grow into a future people management role.</li></ul><br>
<br>
Hanwha Q CELLS America Inc. (&ldquo;HQCA&rdquo;) is a Qcells company, one of the world&rsquo;s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.<div><div><div><br>
<b>
PHYSICAL, MENTAL &amp; ENVIRONMENTAL DEMANDS:</b><br>
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements <i>normally expected</i> to perform <i>regular</i> job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.</div></div><div><div><div><div><b><br>
Mobility</b></div></div><br>
<div><div><br>
Standing</div><div><br>
20% of time</div></div><br>
<div><div><br>
Sitting</div><div><br>
70% of time</div></div><br>
<div><div><br>
Walking</div><div><br>
10% of time</div></div><br>
<div><div><br>
<b>
Strength</b></div></div><br>
<div><div><br>
Pulling</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Pushing</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Carrying</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Lifting</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
<b>
Dexterity</b> <b>(F = Frequently, O = Occasionally, N = Never)</b></div></div><br>
<div><div><br>
Typing</div><div><br>
F</div></div><br>
<div><div><br>
Handling</div><div><br>
F</div></div><br>
<div><div><br>
Reaching</div><div><br>
F</div></div></div><div><div><div><b><br>
Agility</b> <b>(F = Frequently, O = Occasionally, N = Never)</b></div></div><br>
<div><div><br>
Turning</div><div><br>
F</div></div><br>
<div><div><br>
Twisting</div><div><br>
F</div></div><br>
<div><div><br>
Bending</div><div><br>
O</div></div><br>
<div><div><br>
Crouching</div><div><br>
O</div></div><br>
<div><div><br>
Balancing</div><div><br>
N</div></div><br>
<div><div><br>
Climbing</div><div><br>
N</div></div><br>
<div><div><br>
Crawling</div><div><br>
N</div></div><br>
<div><div><br>
Kneeling</div><div><br>
N</div></div></div></div></div><div></div><p><br>
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job&rsquo;s minimum qualifications.</p>
<ul><li>This target salary range is for CA positions only and should not be interpreted as an offer of compensation.</li></ul>
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.</div>

Operations Program Manager

Waymo

<div><p>REMOTE, UNITED STATES</p>
<p>FULL-TIME</p>
<p>OPERATIONS</p>
<p>4674</p></div>
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</div><div><div><p>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</p></div><p>
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.</p>
<p>
The Demand Operations team keeps the pulse on community sentiment and service quality within the Florida markets. The core function of the Demand Ops Program Manager is to ensure that Waymo maintains a positive presence in the community by minimizing disruptions to events, reporting on market health to internal stakeholders, partnering with Engineering and Product to optimize pickup and dropoff experience at top locations, and build relationships with community members.</p>
<p>
This role reports to the Demand Operations Program Manager.</p>
<p><b>
You will:</b></p>
<ul>
<li>Proactively identify and mitigate risks associated with large events and minimize service disruptions</li>
<li>Build reports on overall market health for region and communicate to a variety of stakeholders</li>
<li>Design and optimize pickup and dropoff experiences at major venues</li>
<li>Build and maintain strong relationships with key community stakeholders</li>
<li>Monitor, mitigate and and respond to service quality issues based on rider and community feedback</li>
<li>Partner with the marketing team to enable key partnerships with the Florida markets</li></ul><br>
<p></p>
<p><b>
You have:</b></p>
<ul>
<li>5+ years of experience in a combination of project management, operations management or program management</li>
<li>Strong verbal and written communication skills, with the ability to work effectively with cross-functional teams</li>
<li>Analytical skills and ability to interpret data to drive continuous improvement in Operations</li>
<li>Thorough local knowledge of Florida markets (Miami, Orlando, Tampa)</li>
<li>Experience in risk management and process improvement</li>
<li>Bachelor's degree</li></ul><br>
<p></p>
<p><b>
We prefer:</b></p>
<ul>
<li>Proficiency in leveraging data to monitor market health</li>
<li>Coordinating large events or venue management a for mobility company</li>
<li>Delivering exceptional customer experience</li></ul><br>
<p></p>
<p><b>
Travel requirements:</b></p>
<ul>
<li>Candidates should be willing and able to travel up to 20% to other Florida markets (Miami, Orlando, Tampa).</li>
</ul><div><div>
<div><p>The expected hourly range for this position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.</p></div>
<div>
Hourly Range</div>
<div>$51.45&mdash;$62.99 USD</div></div></div></div></div></div></div>

Demand Operations Program Manager (Southeast)

Miami Dade County

<div><div><div><div>Job ID</div>
99448
</div><div><div>Location</div>
Downtown
</div></div><div><div><div>Full/Part Time</div>
Full-Time
</div><div><div>Exempt from Classified Service</div>
Yes
</div><div><div>Minimum Rate</div>
103169.15
</div><div><div>Min Pay Frequency</div>
Yearly
</div><div><div>Maximum Rate</div>
170307.68
</div><div><div>Max Pay Frequency</div>
Yearly
</div><div><div>Regular/Temporary</div>
Regular</div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2>
<div>
<div></div><div>Bachelor's degree. A minimum of five years of experience in project management to include establishing a project charter/road map, resource allocation, and monitoring performance and quality metrics. Experience in large-scale construction or capital projects preferred. Coursework or training in Project Management is preferred.
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Recruitment Notes</b></h2><div><br>
<div><div>
</div><p>The Program Management Manager is directly responsible for managing the capital improvement projects and programs, their scope and life cycle as needed through the tracking, monitoring, workflow of assignments and documentation from planning and initiation phase through construction, ensuring adherence to project budget, and project closeout for major capital projects. An incumbent in this class is responsible for managing a team of architects, construction managers, contractors, consultants, and other professionals for all large capital projects that comprise their managed program portfolio; including establishing file structure, assigning access levels and implement security protocol to ensure proper project workflow, data collection and documentation throughout each project lifecycle; complete work journals and create reports in process and make necessary revisions to project expenditure requisitions; provide for proper project closeout, reconciliations, and documentation.</p><p>
Miami-Dade County offers outstanding comprehensive benefits including full medical, dental, optional vision and disability insurance, optional 457 pre-tax savings plans, optional flexible spending accounts, 17 recognized county paid holidays, vacation and sick leave, and an employer contribution to the Florida Retirement pension system.</p></div></div></div></div></div>

People and Internal Operations Program Management Manager

Oracle

<div><p>About the Role
</p><p>We are seeking an experienced Operations Technical Program Manager (TPM) to join Oracle's Interactive Media Group.
</p><p>In this high-impact role, you will drive execution across complex, cross-functional initiatives, ensuring priorities are delivered on time in a fast-paced environment.
</p><p>You will leverage deep Oracle expertise to orchestrate releases, manage risks, and foster seamless collaboration between engineering, product, design, and customer teams spanning Europe and the US.
</p><p>The ideal candidate thrives in agile environments, excels at proactive issue resolution, and has a proven track record of scaling programs through strong organization and communication. This is a &ldquo;hands-on&rdquo; role that will require an individual capable of not only facilitating and driving initiatives, but also personally ensuring their completion.
</p><p>Key Responsibilities
</p><ul><li>Lead end-to-end program execution for media-focused technologies, prioritizing deliverables and driving cross-team alignment to make priorities happen.
</li><li>Manage Oracle Release Management (ORM) processes, including milestone planning, change management, release coordination, documentation, metrics tracking, and compliance readiness for general availability launches.
</li><li>Create and maintain capacity spreadsheets, forecasting models, and resource analytics to optimize team bandwidth and predict delivery timelines.
</li><li>Proactively identify risks, blockers, and issues early; develop clear pathways and mitigation strategies, escalating as needed while partnering with stakeholders for resolution.
</li><li>Serve as a communication hub: Deliver status updates, facilitate cross-timezone meetings and collaborate with product management, security teams
</li><li>Manage enterprise customers onboarding, configuration, and support.
</li><li>Champion security and compliance, while balancing pragmatism and project schedules. Drives vulnerability remediation, policy governance, and production troubleshooting across OCI tenancies, compute, databases, and infrastructure.</li></ul></div>
<br><div><p>Required Qualifications
</p><ul><li>8+ years in Operations and/or Project Management, with hands-on experience in cloud infrastructure, release engineering, and enterprise-scale deployments at a global tech company.
</li><li>Deep knowledge of Oracle Cloud Infrastructure (OCI), including tenancy administration, governance, and technologies like Oracle Database, OCI Cache, and Managed Kubernetes.
</li><li>Proven expertise in Oracle Release Management (ORM), leading major releases, and handling production support/escalations. Ability to collaborate and negotiate effectively with other teams to ensure proper alignment against respective roadmaps.
</li><li>Excellent organizational skills, including capacity planning, forecasting, and tools like spreadsheets for metrics (e.g., CASE, Puffin).
</li><li>Outstanding communication and stakeholder management across distributed, multi-time zone teams (US/Europe); ability to raise issues early and drive consensus.
</li><li>Technical depth in relevant technology spaces such as Linux administration, scripting (Bash/Perl), CI/CD, containerized environments (Kubernetes, Docker/Podman, Helm), and troubleshooting complex systems.
</li></ul><p>Preferred Qualifications
</p><ul><li>Experience with media technologies
</li><li>Security Champion background, with focus on compliance, patch management, and vulnerability resolution.
</li><li>Bachelor's degree in Computer Science, Engineering, Business, or related field.</li></ul></div>

Operations Technical Program Manager (TPM) - Interactive Media

<div><p><b>Contingent Upon Contract Award:</b> Located on site at Columbus AFB, MS, the Program Manager (PM) directs all phases of the program from inception through completion. Responsible for the cost, schedule, and technical performance of the program. Participates in the negotiation of contracts and contract changes including Collective Bargaining Agreements (CBA). Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and technical performance. Develops new business or expand the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules. Identifies program problems and obtains solutions, such as allocation of resources or negotiating a change to contractual specifications. Directs the work of employees assigned to the program.</p>
<p>
The Columbus AFB mission is to train newly commissioned Air Force officers in Specialized Undergraduate Pilot Training (SUPT) utilizing a fleet of approximately 180 T-6 and T-38 aircraft. The Program Manager will oversee all aspects of aircraft maintenance including the daily flying schedule, scheduled and unscheduled maintenance, Quality Assurance, and all back shop support. The Program Manager works closely with leadership from subcontracted functions and other base contractors to ensure all contractual requirements and performance metrics are achieved. The airfield is normally open for flying operations from 0700 to 2000 local Monday through Friday and on Sundays from 1300-1700 local. Normal Maintenance Management Staff offices are from 0730-1630 local or as required to meet mission and contractual requirements.</p>
<p><b>
Job responsibilities:</b></p>
<ul>
<li>Serves as the primary liaison with government representatives to coordinate all Program actions.</li>
</ul><ul><li>Ensure compliance with the Site Performance Work Statement (PWS) and other contractual requirements.</li>
<li>Be responsive 24/7 (or deputy program manager) to meet with government personnel on the installation within one (1) hour of notification including after normal duty hours.</li>
<li>Oversee and ensure subcontractor performance adheres to the PWS and meets contractual performance metrics</li>
<li>Reviews and analyzes aircraft maintenance reports and statistical data to detect trends and problem areas.</li>
<li>Demonstrates continuous effort to improve operations, decrease cycle time and streamline work processes, and works cooperatively and jointly to provide quality customer service.</li>
<li>Serves as a member of senior management team, in formulating and establishing organizational policies and operating procedures for the company.</li>
<li>Directs, coordinates, and manages all aspects of aircraft maintenance at assigned location.
</li><li>Provides leadership to the team through effective goal setting, delegation, and communication.</li>
<li>Aligns goals of the field with the company&rsquo;s goals, policies, and strategies.
</li><li>The Program Manager shall have the ability to meet constraints of time, cost and technical performance, while focusing on customers' needs through strong leadership, decision making, management, and communication skills.</li>
<li>The Program Manager shall have recent knowledge of organizational processes, risk management, quality processes and quality management, schedule and cost control, Federal Aviation Regulations, and Aviation maintenance management.</li>
<li>The Program Manager shall review, direct, and coordinate all program actions.</li>
<li>The Program Manager shall be responsible for reporting monthly, quarterly and annual P&amp;L reports.</li>
</ul>
<p><b>Requirements/Qualifications:</b></p>
<ul><li>Have at least twenty years&rsquo; aircraft maintenance leadership/managerial experience (USAF experience preferred) equivalent to an Aircraft Maintenance Program Manager (PM), Group or Squadron Commander, or Maintenance Superintendent and have in-depth skills in analytical and evaluative techniques to identify, consider, and resolve issues or problems concerning efficiency and effectiveness of program operations.</li></ul>
<ul><li>Possess an in-depth comprehension of large-scale aircraft maintenance organizations and the functions and operations of other Wing/base activities (e.g., Civil Engineering, Logistics, Operations) and interrelationship between the Maintenance Directorate, AETC/A4, Air Force Materiel Command, Defense Contract Management Agency, (DCMA) and Defense Logistics Agency (DLA).</li></ul>
<ul><li>Possess an in-depth understanding of personnel management policies, practices, and</li></ul>
<p>
procedures. This shall include the ability to adjust work operations to meet emergencies, the ability</p>
<p>
to change program or production requirements within available resources with minimum sacrifice</p>
<p>
of quantity or quality of work, and the ability to establish program objectives or performance goals and assess progress toward their achievement.</p>
<ul><li>Experience of analyzing comprehensive maintenance evaluation results and making significant operational course corrections based on that data to ensure high quality</li></ul>
<p>
maintenance is being consistently provided.</p>
<ul><li>Knowledge to evaluate and use a continuous process improvement program to guarantee effective maintenance operations.</li></ul>
<ul><li>Experience in performing contractual, financial and administrative work, to include project controls, strategic management procedures and engagement in senior level communications.</li></ul>
<ul><li>Professional verbal and written communication skills for interaction with executive decision makers, composing job descriptions, proposals, presentations and customer interactions.</li></ul>
<ul><li>Demonstrated ability to work in a customer-facing role and as a collaborative member of a diverse team.</li></ul>
<ul><li>BA/BS degree preferred.</li></ul>
<ul><li>Ability to maintain confidentiality of sensitive information.</li></ul>
<ul><li>Either possess a Secret (or higher) Clearance or the ability to attain and maintain said clearance</li></ul>
<p><b>
Physical Requirements:</b></p>
<p>
Primarily office environment. Must have visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; at times, must be able to work in aircraft hangar environment and board / exit aircraft. At times, must be able to climb, bend, kneel, crouch, balance, and stoop. Must be able to walk particularly for long distances or moving from one location to another. Must be able to work primarily with fingers such as typing. Must be able to work at heights, subject to noise, subject to a variety of physical conditions such as proximity to moving mechanical parts, exposure to heat/cold, loud noises. Must be able to verbally communicate effectively.</p></div><p></p>

Program Manager – Columbus AFB Flying Operations Support (FOS) – Columbus, MS

360factors

<div><div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
<p><b>
Program Manager &ndash; Data &amp; Product Operations</b> to lead and oversee the planning, coordination, and execution of programs involving data engineering, software development, and business process automation for compliance solution (JIRA &amp; Decisions). This role is pivotal in aligning data infrastructure and digital product operations with business goals, ensuring scalable, efficient, and timely delivery across the organization.</p>
<p>
The Program Manager will bring extensive experience in Agile delivery, stakeholder collaboration, and managing technical and operational programs. He/She will work cross-functionally with data engineers, low-code engineers, and software development teams to optimize product workflows, streamline operations, and deliver high-impact solutions.</p>
<h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
<h3 class="jobSectionHeader"><b>1. Program &amp; Delivery Leadership</b></h3>
<ul><li>Lead the delivery of large-scale programs across data engineering, product development, Decisions &amp; JIRA platform, and automation domains.</li>
<li>Define scope, timelines, milestones, and success criteria in collaboration with technical leads and business owners &amp; PMO</li>
<li>Apply Agile practices to manage workstreams across multiple technical teams.</li>
<li>Drive program health reviews, risk assessments, and communication plans for all initiatives.</li>
</ul><h3 class="jobSectionHeader"><b>2. Software Development &amp; Product Operations</b></h3>
<ul><li>Partner with software engineering teams to facilitate product releases, enhancements, and DevOps practices.</li>
<li>Align product operations with delivery timelines, ensuring seamless development-to-deployment workflows.</li>
<li>Collaborate on backlog management, sprint planning, capacity forecasting, and post-release retrospectives.</li>
<li>Support integration of engineering workstreams with cross-functional product and customer workflows.</li>
</ul><h3 class="jobSectionHeader"><b>3. Business Process Model and Notation Platform (Decisions &amp; JIRA)</b></h3>
<ul><li>Lead initiatives to identify, prioritize the delivery of Decision platform business modules for compliance</li>
<li>Collaborate with product &amp; process owners and low-code engineers to define requirements, user stories, and delivery schedules.</li>
<li>Ensure the Decisions solution built is aligned with product requirements and long-term maintainability.</li>
<li>Oversee UAT planning, release cycles, and change adoption across user groups.</li>
</ul><h3 class="jobSectionHeader"><b>4. Stakeholder Management &amp; Communication</b></h3>
<ul><li>Serve as the primary interface between technical teams and business stakeholders across operations, product, finance, and leadership.</li>
<li>Translate business requirements into actionable plans and align program delivery with evolving needs.</li>
<li>Provide transparent reporting and updates to stakeholders through dashboards, status meetings, and executive summaries.</li>
<li>Build trust and engagement by facilitating cross-team collaboration and delivering measurable outcomes.</li>
</ul><h3 class="jobSectionHeader"><b>5. People Leadership &amp; Process Improvement</b></h3>
<ul><li>Lead and mentor cross-functional team members, including data engineers, developers, low-code engineers and automation specialists.</li>
<li>Promote continuous improvement across all areas of delivery, including agile practices, technical enablement, and team maturity.</li>
<li>Facilitate knowledge sharing and ensure resource capacity and skills alignment with organizational goals.</li>
</ul><h3 class="jobSectionHeader"><b>6. Data Engineering &amp; Platform Operations</b></h3>
<ul><li>Oversee planning and execution of data infrastructure, pipelines, and engineering workflows for enterprise data products.</li>
<li>Work with data engineering teams to prioritize and deliver secure, scalable, and automated data systems.</li>
<li>Ensure best practices in data modeling, governance, testing, and deployment pipelines are applied consistently.</li>
<li>Coordinate with architecture and security teams to ensure compliance and performance of data platforms.</li>
<li>All other related duties assigned by the manager.</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, Information Systems, or a related technical field.</li>
<li>6+ years of experience in program or project management in data engineering, software, or platform delivery environments.</li>
<li>Strong knowledge of Agile/Scrum methodologies, DevOps practices, and software development lifecycle (SDLC).</li>
<li>Familiarity with data platforms, infrastructure (e.g., Azure, Snowflake, PostgreSQL), and process automation tools (e.g., Decision, Salesforce, CPQ).</li>
<li>Proven experience managing multiple concurrent programs across technical and business domains.</li>
<li>Excellent organizational, interpersonal, and communication skills.</li>
<li>Agile or PMP certification preferred.</li>
</ul><h2 class="jobSectionHeader"><b>Key Tools &amp; Technologies</b></h2>
<ul><li><b>Data &amp; Infrastructure</b>: Azure, Snowflake, PostgreSQL, Python, SQL</li>
<li><b>Automation &amp; Ops</b>: Appian, Salesforce, CPQ, Workday</li>
<li><b>Agile &amp; PM Tools</b>: Jira, Confluence, Microsoft Project, Asana</li>
<li><b>DevOps &amp; CI/CD</b>: Git, Jenkins, containerization tools (Docker/Kubernetes)</li>
</ul><h2 class="jobSectionHeader"><b>Success Metrics</b></h2>
<ul><li>On-time, on-scope, and on-budget delivery of cross-functional technical programs</li>
<li>Improved automation of key manual processes across departments</li>
<li>Scalable and reliable data infrastructure supporting product operations</li>
<li>Increased engineering throughput and reduced operational friction</li>
<li>High stakeholder satisfaction and adoption of delivered systems</li>
</ul>
<p>Send us your resume at careers@360factors.com mentioning the position in subject line.</p></div></div></div></div>

Program Manager – Data & Product Operation

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
As the Sr. Manager, TPM in the ProdOps Organization, this role leads the Operations Program Management (OPM) team in establishing and scaling and sustaining the LEO Production System (LPS). As the architect of the LEO Production System (LPS), this position leads the transformation of LEO's manufacturing operations from initial production (LRIP) to full rate production and efficiency. The role's primary impact extends beyond traditional program management, serving as the driving force behind establishing best-in-class manufacturing facilities that balance quality, efficiency, and scalability. The OPM team serves as a central pillar of LPS alongside Value Stream Leaders (VSL) and Production Managers, driving standardization and continuous improvement across manufacturing operations. This position uniquely combines strategic leadership with hands-on manufacturing expertise and problem solving, requiring the ability to identify and implement scalable solutions while maintaining production quality and efficiency.<br>
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Core ownership spans three critical dimensions of LEO's manufacturing operations. First, the role owns the design and implementation of LPS, a comprehensive operating model which establishes the fundamental building blocks of satellite manufacturing excellence for LEO. This includes developing and implementing tiered mechanisms, establishing KPIs across multiple facilities, creating standardized work practices for 100+ production teams, and implementing real-time production monitoring systems. Second, the position supports each VSL with program management functions; developing roadmaps to enable VSL to deliver their goals while making the right trade-offs across resources, coordinating across 300 salaried and 1,100 hourly manufacturing FTEs while aligning with 2,000+ FTEs in supporting organizations. Third, the role leads implementation of continuous improvement initiatives that amplify clusters of excellence across manufacturing (implementation of processes, adoptions of new technologies, scaling people development) and drive operational excellence through data-driven decision making.<br>
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Key job responsibilities<br>
The OPM team's central positioning enables it to drive accountability across manufacturing Value Streams while rapidly scaling solutions across production areas. Key responsibilities include:<br>
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<ul><li>Developing and implementing roadmaps that support VSL goals.
</li><li>Establishing and managing KPIs for safety, quality, delivery, and cost performance across VSLs</li><li>Driving implementation of continuous improvement processes and technology initiatives across manufacturing operations</li><li>Providing comprehensive support for tiered mechanisms, process documentation, and reporting</li><li>Proactively leading RCA and problem-solving activities that are risks to productions,
</li></ul>The role directly influences key metrics that define LEO's manufacturing success, including production rate achievement, quality (DPU, FPY), cycle time optimization, and labor efficiency (hour to planned rate). Through implementation of LPS and lean principles and mechanisms, the position impacts critical business metrics including P&amp;L performance. This role will own and drive a portfolio of roadmaps at the VSL level that collectively exceed $100M annual value to the business by reducing Total Cost per Satellite (TCPU) by improving manufacturing yield rates, and overall productivity.<br>
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A day in the life<br>
Among the most challenging problems this role must solve is the establishment of standardized, repeatable processes in a highly dynamic manufacturing environment. This includes developing mechanisms to reduce variation across production, implementing metrics and tools that enable proactive problem identification, and advocating for scalable processes that support increased production volumes while maintaining quality standards. The role must also solve complex organizational challenges, coordinating across multiple VP organizations to align priorities and resources while maintaining focused execution on immediate production needs. This position requires proven ability to influence organization priorities and technology direction while managing cross-functional communication to ensure all stakeholders are aligned. Success demands balancing strategic vision with tactical excellence, driving standardization while maintaining flexibility to address emerging challenges in LEO's dynamic manufacturing environment.<br>
The position's success ultimately enables LEO to achieve its ambitious production targets while maintaining the highest standards of quality and efficiency. Through the successful implementation of LPS and associated mechanisms, this role ensures that LEO's manufacturing operations can scale effectively while continuously improving performance and reducing waste. The impact extends beyond tactical process implementation to shaping LEO's manufacturing culture, ensuring that principles of operational excellence, continuous improvement, and data-driven decision-making become embedded in daily operations.<br>
This role requires exceptional strategic thinking balanced with tactical execution capabilities, deep understanding of lean manufacturing principles, and proven ability to drive change across multiple stakeholder groups. Success demands the ability to navigate complex technical and organizational challenges while maintaining unwavering focus on LEO's mission to provide world-class satellite communication services through efficient, scalable manufacturing operations.<br>
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About the team<br>
The OPM team endeavors to define the Leo Production System where there is a focus on a structured approach to reduce process variation, improve efficiency, enable effective problem solving, and drive performance with Plan-Do-Check-Act process. This will be defined across three pillars; Standardization, Implementation, and Adoption.
</div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in Engineering (Industrial or Mechanical), Operations Research, or related fields</li><li>MBA, or 7+ years of professional or military experience</li><li>8+ years of manufacturing or manufacturing engineering experience</li><li>5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience</li><li>Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion</li><li>6+ years of performance metrics, process improvement or lean techniques experience</li><li>Experience coordinating projects across organizations that span hundreds or thousands of people</li><li>4+ years of communicating with and presenting to executive and senior audiences experience</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Knowledge of process improvement, ideally including Lean, Kaizen and Six Sigma</li><li>Experience coaching senior leaders and managers with strong talent assessment skills</li><li>Experience in aviation regulatory compliance</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, BELLEVUE - 179,700.00 - 243,100.00 USD annually</div><p></p>

Sr. Manager, Operations Program Management, Amazon Leo

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