customer care specialist, operations Jobs in Istanbul Turkey

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sales operations specialist Jobs in Istanbul Turkey

sales operations specialist

operations specialist

Carrier HR

<div>
 
 
 &Idot;&scedil; ilan&inodot; hakk&inodot;nda
 
 
 
 
 
 
 We are seeking a detail-oriented and proactive Operations Specialist for our client, a freight
 
 
 forwarding company. The role will be responsible for managing the end-to-end logistics process,
 
 
 ensuring smooth and efficient execution of all operational steps.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 ● Manage and execute end-to-end freight forwarding operations (air, sea, road as
 
 
 applicable) from booking to final delivery.
 
 
 ● Coordinate with carriers, shipping lines, agents, and customs brokers to ensure timely
 
 
 cargo movement.
 
 
 ● Prepare and manage all shipping documentation
 
 
 ● Monitor and track shipments, providing updates to internal teams and clients throughout
 
 
 the process.
 
 
 ● Handle import/export clearance procedures, ensuring compliance with regulations and
 
 
 company policies.
 
 
 ● Act as the primary operational contact for customers, providing solutions to unexpected
 
 
 challenges (delays, documentation issues, port/customs problems).
 
 
 ● Collaborate with the sales team to ensure smooth handover of confirmed shipments,
 
 
 aligning operational execution with customer expectations.
 
 
 ● Manage cost control, supplier negotiations, and ensure invoicing accuracy.
 
 
 ● Report regularly on shipment status, KPIs, and potential risks to management.
 
 
 
 
 
 
 Qualifications
 
 
 
 ● Bachelor&rsquo;s degree in Logistics, International Trade, Business Administration, or a related
 
 
 field.
 
 
 ● Minimum 2 years of experience in freight forwarding or logistics operations (import &amp;
 
 
 export).
 
 
 ● Strong knowledge of customs, customs regulations, and international shipping
 
 
 processes.
 
 
 ● Proficiency in MS Office and logistics management systems (ERP/TMS).
 
 
 ● Excellent problem-solving, organizational, and multitasking skills.
 
 
 ● Strong communication skills in English (both written and spoken).
 
 
 ● Ability to thrive in a fast-paced, deadline-driven environment.
 
 
 
</div>

Operations Specialist

Karadeniz Holding

<div>
 
 Founded in 1948, Karadeniz Holding is a visionary industry leader that focuses on innovation while supporting growth with an emphasis on economic and environmental sustainability in a wide range of industries, primarily energy and shipbuilding.
 
 
 
 
 
 Operating in more than 20 countries with more than 2,500 employees and having an installed capacity of more than 7,000 MW, the Group generates reliable and clean electricity on 4 continents with its fleet of 40 Powerships&trade; and provides employment for more than 10 thousand people worldwide. Karadeniz Holding manages the Powership&trade; fleet under its international brand Karpowership, meets 10%-100% of the electricity needs of the countries it operates in Europe, Africa, America and Asia. With its high-capacity energy solutions, including Powership&trade;, land-based plants and floating LNG infrastructure, Karpowership assists countries and companies in their energy transition processes.
 
 
 
 
 
 We are looking for a
 
 &ldquo;Commercial Operations Specialist
 
 &rdquo; to be assigned to our
 
 ''Commercial Operations'
 
 ' department located in &Idot;stanbul HQ;
 
 
 
 
 
 
 WHAT DO WE EXPECT?
 
 
 
 
 
 <ul>
 <li>
 Engineering degree, MBA or master&rsquo;s degree is a plus,
 </li>
 <li>
 At least 2 years&rsquo; experience required, preferably in international Project Management,
 </li>
 <li>
 Experience in the Power generation and/or Industrial sector in commercial project management capacity ideal,
 </li>
 <li>
 Fluency in English both written and spoken
 </li>
 <li>
 Very good command of MS Office Applications,
 </li>
 <li>
 High level of presentation skills,
 </li>
 <li>
 Financial understanding and business mindset is a plus,
 </li>
 <li>
 An outstanding eye for detail with a drive to provide exceptional administrative support,
 </li>
 <li>
 Ability to perform in a complex cross-functional business environment,
 </li>
 <li>
 Ability to work well as part of a strategic team in a fast-paced,
 
 deadline-oriented work environment
 
 , completing multiple complex tasks simultaneously,
 </li>
 <li>
 Good communication and conflict management skills,
 </li>
 <li>
 Strong critical thinking and effective problem-solving skills, practical mindset
 </li>
 <li>
 Keen and effective team player,
 </li>
 </ul>
 
 
 
 
 
 WHAT AWAITS YOU?
 
 
 
 
 
 
 
 1. Project Coordination &amp; Monitoring
 
 
 
 
 
 <ul>
 <li>
 Support the development of a comprehensive understanding of industry dynamics, including competitors, customers, ecosystem partners, and regulators.
 </li>
 <li>
 Assist in building and maintaining relationships with project stakeholders.
 </li>
 <li>
 Create and maintain comprehensive project documentation, including periodic progress reports.
 </li>
 <li>
 Ensure proper preparation, submission, and follow-up of project-related documents and reports.
 </li>
 <li>
 Track project performance to ensure successful completion of short- and long-term goals.
 </li>
 <li>
 Monitor and consolidate the commercial, operational, and financial conditions of projects and operations across Business Units and central functions.
 </li>
 <li>
 Track, coordinate, and report project progress based on plans, budgets, and contractual performance.
 </li>
 <li>
 Establish and maintain reporting standards and infrastructure for key performance indicators at business unit, country, facility, and portfolio levels.
 </li>
 <li>
 Coordinate market analysis, strategic planning, and transformation/development projects with Commercial Operations Leaders.
 </li>
 </ul>
 
 
 
 
 
 2. Sales Contract Management &amp; Financial Analysis
 
 
 
 
 
 <ul>
 <li>
 Ensure compliance of all projects with sales contracts in coordination with Commercial Operations Leaders.
 </li>
 <li>
 Analyze and optimize sales contracts, including pricing, cost structures, and process improvements.
 </li>
 <li>
 Monitor and periodically report on sales invoices and collections by Business Unit.
 </li>
 <li>
 Conduct financial performance analyses, including budget comparisons, cost reviews, and profit-loss evaluations.
 </li>
 <li>
 Coordinate the preparation of financial reports and insights for senior management decision-making.
 </li>
 </ul>
 
 
 
 
 
 3. Business Planning &amp; Strategic Projects
 
 
 
 
 
 <ul>
 <li>
 Contribute to the evaluation of development ideas during Business Plan preparation, focusing on cost, schedule, and technical content.
 </li>
 <li>
 Participate in feasibility studies and financial valuation of new product, service, or business model opportunities.
 </li>
 <li>
 Coordinate business development processes and manage profitability analyses and valuation studies.
 </li>
 <li>
 Conduct research, reporting, and feasibility studies aligned with strategic priorities.
 </li>
 <li>
 Coordinate market analysis, strategic planning, and transformation/development projects with Commercial Operations Leaders.
 </li>
 </ul>
 
 
 
 
 
 WHAT DO WE OFFER?
 
 
 
 
 
 
 &bull; Hybrid working opportunity,
 
 
 &bull; One day off on your birthday,
 
 
 &bull; Comprehensive Private Health Insurance,
 
 
 &bull; Professional and personal training &amp; development opportunities,
 
 
 &bull; Exclusive discounts and campaigns for employees.
 
 
 
 
 
 In line with our "One World" philosophy, we are adding success to our achievements with our colleagues, candidates, and all stakeholders. We are committed to providing equal opportunities for all applicants, regardless of race, religion, language or gender and we crown our success with our diversity.
 
 
 
</div>

Commercial Operations Specialist

Vodafone

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</div></div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do</h2>
</div><div><div>
NW Experience Management Specialist 
<ul><li>Take necessary action for Customer tickets for mobile customer compliances.</li><li>Customer Complaints Performance Management , Incident management, Event management activities</li><li>Network Performance Monitoring</li><li>Customer Complaints Ticket Management</li><li>Detecting &amp; Analysing Customer Management Problems</li><li>Taking necessary actions for Customer complaints coming via email or tickets</li><li>Publish the daily working reports</li><li>Create tickets for Customer &amp;Performance related Alarms</li><li>Analyse the root cause of issues reported by the customer, detect &amp; fix the problems, voice and data processes between E2E system &amp; Troubleshooting</li><li>Customer Satisfaction via network operations, also will support to EBU &amp; COPS for Customer Complaint</li><li>Research the ways of reducing customer complaint.</li><li>Manage effective and strong relations with all the internal and external stakeholders to improve the performance of the Monitor and FLM Section according to the technology strategies &amp; plans. (COPs, Central &amp; Regional Optimization Team, Regional Operation Management (all regions), Access Network Operations , Core ,CPN Operations, NW Optimization, BCO controllers, Regional Roll-out,BTK,Vendor, IS Operation Team, NQ Team, Sales and CX Unit etc.)</li></ul>
Health&amp;Safety 
<ul><li>To work in compliance with health &amp; safety rules and policies, and to identify the risks related to the works/job</li><li>To ensure to work safely and in good health, and provide a safe place of work,</li></ul>
Information Security 
<ul><li>Responsible for noting and reporting any deviations from the VTAS&rsquo;s security policy and report all suspected security and/or policy breaches to VTAS FRS Management
</li><li>Protect access accounts, privileges, and associated passwords , and accept accountability for individual user accounts by maintaining confidentiality</li><li>Understand and comply with the VTAS&rsquo;s Information security policies &amp; procedures, standards and guidelines.</li></ul></div></div></div><div><div><h2 class="jobSectionHeader">
Who you are</h2>
</div><div><div>
Technical / Professional Expertise 
<ul><li>Good communication skills</li><li>Graduate from Electronic or Telecommunication Engineering
</li><li>Strong analytical skills and problem-solving abilities, ability to multi-task</li><li>MS office applications</li><li>Supply high concentration and attention.</li><li>Ability to work in shift environment</li><li>To have intermediate or advance level of English.</li><li>Experienced at GSM,UMTS and LTE networks</li><li>Good knowledge of operation</li></ul>
Competency / Performance Drivers 
<ul><li>Builds Trust: Open, trustworthy &amp; trusting</li><li>Commercial: Understands the value of profitable customers</li><li>Cost conscious: Manages cost while maintaining profitability</li><li>Courage: Positive &amp; brave</li><li>Curious: Seeks opportunities to learn &amp; develop</li><li>Dependable: Takes personal responsibility</li><li>Driven: Can do, delivers, drives Vodafone to win</li><li>Focused: Rigorous, manages on time and resources</li><li>Goal Oriented: Sets &amp; priorities challenging targets</li><li>Imaginative: Thinks laterally &amp; innovatively</li><li>inspirational: Inspires &amp; influence stakeholders</li><li>Judgement: Displays sound judgement, makes effective, timely decisions</li><li>Listens: Listens and understands customer needs</li><li>Manages Change: Works effectively in a changing environment</li><li>Risk Aware: Manages risks</li><li>Service oriented: Delivers outstanding customer service</li><li>Team Working: Works collaboratively with others</li></ul></div></div></div><div><div><h2 class="jobSectionHeader">
Not a perfect fit?</h2>
</div><div>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2>
</div><div><div>
We like to keep them flexible: 
 
<ul><li>Vflexy: Flexible Benefits Program</li><li>Hybrid working kit</li><li>Ergonomic kit allowance</li><li>Digital meal voucher</li><li>Flexible transportation allowance.</li><li>Employee assistance hotline &amp; counselling</li><li>Comprehensive and flexible private health insurance</li><li>Discounted price deals for wide range of products &amp; services</li></ul> 
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr 
 
https://www.vodafone.com.tr/insan-kaynaklari 
 
Instagram: https://www.instagram.com/vodafonekariyer/ 
 
Youtube: https://www.youtube.com/user/VFTurkiye 
 
Data Privacy 
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.</div></div></div><div><div><h2 class="jobSectionHeader">
Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

NEM Operations Specialist

Informa Markets

<div>
 
 Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
 
 
 
 
 We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 This role is based in our Nida Kule Esentepe, &Scedil;i&scedil;li, &Idot;stanbul, T&uuml;rkiye office.
 
 
 
 
 
 
 Reports to:
 
 Sales Operations Manager - T&uuml;rkiye
 
 
 
 
 The Role
 
 
 
 
 As a Sales Operations Specialist, you'll provide critical support to sales teams selling across multiple regions, brands, and customer segments. This pivotal role offers an opportunity to contribute to our growing Sales Operations function by delivering structured sales administration, CRM support, data analysis, and reporting.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 CRM Management
 
 
 
 
 <ul>
 <li>
 Manage Salesforce (CRM) updates with sales contracts and order processing
 </li>
 <li>
 Create and provide forms for sales, stand upsells, promotional opportunities, and contract creation
 </li>
 <li>
 Serve as a Salesforce subject matter expert for sales teams
 </li>
 <li>
 Support product setup across events, sponsorships, digital, and print offerings
 </li>
 <li>
 Develop tools to increase sales operations efficiency and effectiveness
 </li>
 </ul>
 
 
 Floor Plan Management
 
 
 
 
 <ul>
 <li>
 Ensure event floor plans remain current through consistent communication with Sales and Operations teams
 </li>
 <li>
 Handle drawing and editing responsibilities for floor plans
 </li>
 </ul>
 
 
 Sales Support
 
 
 
 
 <ul>
 <li>
 Assist with forecasting activities and prepare presentations for budget and strategy meetings
 </li>
 <li>
 Act as key liaison between Customer Service and Operations for customer data and floor plan queries
 </li>
 <li>
 Process complex contracts including Agent/Pavilion and Marketing Solutions agreements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 Required Experience &amp; Skills
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree with 1-2 years of relevant professional experience
 </li>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Proactive approach to identifying process improvements
 </li>
 <li>
 Self-motivated with strong organizational and time management abilities
 </li>
 <li>
 Confident personality with interpersonal skills and high enthusiasm
 </li>
 <li>
 Proven ability to work effectively under pressure
 </li>
 <li>
 Ability to handle and respond to internal customer queries professionally
 </li>
 </ul>
 
 
 Desired Experience
 
 
 
 
 <ul>
 <li>
 Experience working with Salesforce CRM
 </li>
 <li>
 Previous experience in the B2B/B2C events industry
 </li>
 <li>
 Familiarity with Expocad, A2Z or similar floor planning software
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 In support of the Turkish Governments initiative to increase the representation of disabled individuals in the workplace, we actively encourage and welcome applications from candidates that consider themselves to be disabled and/or are registered with
 
 ISKUR
 
 .
 
 
 
 
 We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here&rsquo;s some of what you can expect when you join us. But don&rsquo;t just take our word for it &ndash; see what our colleagues have to say at LifeAt.Informa.com.
 
 
 
 
 
 Our benefits include:
 
 
 
 
 <ul>
 <li>
 
 Great community:
 
 a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
 </li>
 <li>
 
 Time out:
 
 Take up to four days per year to volunteer, plus a day off for your birthday!
 </li>
 <li>
 
 Broader impact:
 
 take up to four days per year to volunteer, with charity match funding available too
 </li>
 <li>
 
 Career opportunity:
 
 the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it&rsquo;s time for the next step, we encourage and support internal job moves
 </li>
 <li>
 Company funded private medical insurance
 </li>
 <li>
 A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares
 </li>
 <li>
 Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more
 </li>
 <li>
 Recognition for great work, with global awards and kudos programmes
 </li>
 <li>
 As an international company, the chance to collaborate with teams around the world
 </li>
 </ul>
 
 We&rsquo;re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most &ndash; although not all &ndash; of the skills and experience listed, we welcome your application.
 
 
 
 
 If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
 
 
 
 
 See how Informa handles your personal data when you apply for a job here.
 
 
 
</div>

Sales Operations Specialist

震雄工业园（深圳）有限公司

Job Responsibilities:1. Act as a key liaison between clients, headquarters, and internal departments.2. Prepare, organize, and manage customer contracts, financial documents, and quotations.3. Coordinate with freight forwarders, factory shipping departments, and domestic Sales Associates (SA) to track order fulfillment and shipment processes.4. Collaborate with the marketing team to manage and track the company's digital media accounts in Turkey.5. Ensure smooth communication and operational flow for all assigned tasks.Qualifications:1. Must be a Turkish national.2. Turkish language proficiency is mandatory.3. Basic knowledge of English or Chinese is required.4. Bachelor's degree is preferred; an Associate's degree is acceptable.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 21.000,00TRY - 60.000,00TRY ayl&#305;kE&#287;itim:<ul><li>&Uuml;niversite (Tercih edilir)</li></ul>Dil:<ul><li>Turkish (Zorunlu)</li><li>English (Tercih edilir)</li></ul>

Informa

<div>Company Description 
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. 
Job Description 
This role is based in our Nida Kule Esentepe, &#350;i&#351;li, &#304;stanbul, T&uuml;rkiye office.
Reports to: Sales Operations Manager - T&uuml;rkiye
The Role
As a Sales Operations Specialist, you'll provide critical support to sales teams selling across multiple regions, brands, and customer segments. This pivotal role offers an opportunity to contribute to our growing Sales Operations function by delivering structured sales administration, CRM support, data analysis, and reporting.
Key Responsibilities:
CRM Management<ul><li>
Manage Salesforce (CRM) updates with sales contracts and order processing</li><li>
Create and provide forms for sales, stand upsells, promotional opportunities, and contract creation</li><li>
Serve as a Salesforce subject matter expert for sales teams</li><li>
Support product setup across events, sponsorships, digital, and print offerings</li><li>
Develop tools to increase sales operations efficiency and effectiveness</li></ul>
Floor Plan Management<ul><li>
Ensure event floor plans remain current through consistent communication with Sales and Operations teams</li><li>
Handle drawing and editing responsibilities for floor plans</li></ul>
Sales Support<ul><li>
Assist with forecasting activities and prepare presentations for budget and strategy meetings</li><li>
Act as key liaison between Customer Service and Operations for customer data and floor plan queries</li><li>
Process complex contracts including Agent/Pavilion and Marketing Solutions agreements</li></ul> 

Qualifications 
Required Experience &amp; Skills<ul><li>
Bachelor's or Master's degree with 1-2 years of relevant professional experience</li><li>
Excellent verbal and written communication skills in English</li><li>
Proactive approach to identifying process improvements</li><li>
Self-motivated with strong organizational and time management abilities</li><li>
Confident personality with interpersonal skills and high enthusiasm</li><li>
Proven ability to work effectively under pressure</li><li>
Ability to handle and respond to internal customer queries professionally</li></ul>
Desired Experience<ul><li>
Experience working with Salesforce CRM</li><li>
Previous experience in the B2B/B2C events industry</li><li>
Familiarity with Expocad, A2Z or similar floor planning software</li></ul> 

Additional Information 
In support of the Turkish Governments initiative to increase the representation of disabled individuals in the workplace, we actively encourage and welcome applications from candidates that consider themselves to be disabled and/or are registered with ISKUR.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here&rsquo;s some of what you can expect when you join us. But don&rsquo;t just take our word for it &ndash; see what our colleagues have to say at LifeAt.Informa.com.
Our benefits include:<ul><li>
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks</li><li>
Time out: Take up to four days per year to volunteer, plus a day off for your birthday!</li><li>
Broader impact: take up to four days per year to volunteer, with charity match funding available too</li><li>
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it&rsquo;s time for the next step, we encourage and support internal job moves</li><li>
Company funded private medical insurance</li><li>
A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares</li><li>
Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more</li><li>
Recognition for great work, with global awards and kudos programmes</li><li>
As an international company, the chance to collaborate with teams around the world</li></ul>
We&rsquo;re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most &ndash; although not all &ndash; of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.</div>

Innovance Consultancy

<div>
 
 
 Sales &amp; Business Operations Specialist
 
 
 
 
 
 
 📍 Full-time | Onsite &ndash; Maslak, Istanbul
 
 
 
 
 
 
 Role Overview
 
 
 
 As we expand our sales team, we are looking for a fast-learning, analytical, and agile
 
 Sales &amp; Business Operations Specialist
 
 who can take full ownership of key operational processes. This role will be responsible for proposal preparation, client coordination, documentation management, contract/protocol follow-up, and cross-functional alignment between internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate the preparation and version tracking of proposals and sales presentation materials, ensuring seamless communication with relevant teams
 </li>
 <li>
 Maintain and update CRM records, ensure timely data entry, and generate regular reports
 </li>
 <li>
 Support the follow-up of contract and protocol processes with clients and legal teams; assist sales and account managers as needed
 </li>
 <li>
 Manage documentation workflows end-to-end, including signatures, stamp duty, courier dispatch, and legal tracking
 </li>
 <li>
 Collaborate with sales and marketing teams to share client information and coordinate campaign processes
 </li>
 <li>
 Verify contract checkpoints before invoicing for clients with special workflows or custom agreements
 </li>
 <li>
 Track sales team responsibilities within internal quality procedures and ensure related documentation is up to date
 </li>
 <li>
 Prepare reports, analyses, and presentations for the Sales Director and senior management
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 New graduate or preferably 1 years of experience in sales operations, business operations, or contract management
 </li>
 <li>
 Strong attention to detail in managing documentation and legal/commercial processes
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office tools, especially Excel and PowerPoint
 </li>
 <li>
 Familiarity with legal and commercial documentation
 </li>
 <li>
 Ability to work independently in low-structure environments and create documents using previous references
 </li>
 <li>
 Excellent
 
 written and verbal communication skills
 
 in both internal and client-facing settings
 </li>
 <li>
 
 Advanced proficiency in English
 
 </li>
 <li>
 Experience in
 
 IT, consulting, or technology-driven companies
 
 is a strong plus
 </li>
 <li>
 Agile, analytical, proactive, and adaptable to fast-paced environments
 </li>
 </ul>
 
 
 
 
 If you're ready to play a key role in building and scaling sales operations, and thrive in taking initiative and creating structure, we'd love to hear from you.
 
 
 
 
 
 
 For details:
 
 
 <ul>
 <li>
 Visit:
 
 www.innovance.com.tr
 
 </li>
 <li>
 Follow us on LinkedIn:
 
 www.linkedin.com/company/innovance-consultancy
 
 </li>
 <li>
 Follow us on Instagram:
 
 www.instagram.com/innovanceconsultancy
 
 </li>
 <li>
 Follow us on Medium:
 
 www.medium.com/innovance-company-blog
 
 </li>
 <li>
 Follow us on X:
 
 https://x.com/Innovance2017
 
 </li>
 </ul>
 
 
</div>

Sales & Business Operations Specialist

Explore 625+ Operations specialist in Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.

625 operations specialist jobs IN Istanbul Turkey

Operations Specialist

Commercial Operations Specialist

NEM Operations Specialist

Sales Operations Specialist

Operations Specialist

Sales Operations Specialist

Sales & Business Operations Specialist