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assistant operations manager

operations specialist

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Team
 
 
 
 Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we&rsquo;re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.
 
 
 
 About The Role
 
 
 
 We are looking for a driven and detail-oriented Merchandising &amp; Product Operations Specialist to join our dynamic team at Careem Groceries. This role is pivotal in bringing our in-app experience to life &mdash; combining deep ownership of merchandising execution with operational excellence. You will take charge of configuring, managing, and optimizing the in-app storefront experience, working closely with cross-functional teams to deliver a seamless, compelling, and conversion-driven user journey.
 
 
 
 What You'll Do
 
 
 
 In-App Merchandising Operations
 
 
 <ul>
 <li>
 Manage the in-app storefront, including the homepage, category landing pages, carousels, and other critical real estate.
 </li>
 <li>
 Take full ownership of content configuration and execution using merchandising tools &mdash; ensuring timely, accurate, and smooth deployment.
 </li>
 <li>
 A basic understanding of coding is preferred to effectively configure and troubleshoot merchandising setups.
 </li>
 <li>
 Curate, implement, and continuously improve merchandising strategies aligned with business goals and customer insights.
 </li>
 <li>
 Ensure the seamless execution of promotional plans and the merchandising calendar.
 
 
 </li>
 </ul>
 Data-Driven Optimization
 
 
 <ul>
 <li>
 Analyze user behavior, product performance, and merchandising metrics to guide in-app improvements.
 </li>
 <li>
 Use analytics to enhance product discovery, engagement, and conversion rates across surfaces.
 </li>
 <li>
 Conduct post-launch performance tracking and iterate for scale based on insights.
 
 
 </li>
 </ul>
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Category Management, Marketing, Catalog, and Design teams to coordinate effective campaigns and launches.
 </li>
 <li>
 Act as the key liaison across Growth, Category, and Product teams to ensure alignment on merchandising and product content updates.
 
 
 </li>
 </ul>
 Content &amp; Product Operations
 
 
 <ul>
 <li>
 Lead the configuration and synchronization of in-app content for consistency across platforms.
 </li>
 <li>
 Ensure timely and accurate setup of feature and product releases.
 </li>
 <li>
 Monitor tool performance and flag inefficiencies to drive continuous process optimization.
 
 
 </li>
 </ul>
 Project &amp; Program Management
 
 
 <ul>
 <li>
 Independently manage multiple initiatives &mdash; from campaign setup to product releases &mdash; while ensuring cross-functional coordination.
 </li>
 <li>
 Develop documentation and SOPs for merchandising workflows and content governance.
 
 
 </li>
 </ul>
 Customer-Centric Innovation
 
 
 <ul>
 <li>
 Leverage feedback and market research to identify new merchandising opportunities.
 </li>
 <li>
 Work with Growth, Category and other cross-functional teams to enhance app usability and discoverability from a merchandising perspective.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Background: E-commerce or retail experience.
 </li>
 <li>
 Basic Coding Knowledge: Comfort with basic coding concepts to support content configuration and tool troubleshooting.
 </li>
 <li>
 Communication Skills: Clear, effective communication for collaborating with cross-functional teams, sharing insights, and gathering feedback.
 </li>
 <li>
 Analytical Skills: Ability to interpret data and derive actionable insights for improvements.
 </li>
 <li>
 Project Management: Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
 </li>
 <li>
 Problem Solving: Proactive skills to identify issues and work collaboratively on solutions.
 </li>
 <li>
 Attention to Detail: Meticulousness when monitoring performance, analyzing data, and executing processes.
 </li>
 <li>
 Customer Focus: A customer-centric mindset in decision-making, shaping product features to enhance satisfaction.
 </li>
 <li>
 Quality Assurance: Knowledge of QA processes to ensure the output meets standards and issues are promptly addressed.
 </li>
 <li>
 Continuous Learning: Willingness to stay updated on industry trends, emerging technologies, and best practices in product management and operations.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Product Operations Specialist

Steps Ahead Pakistan

<div>
 
 Job Title: Media Operations Specialist
 
 
 
 
 Function:
 
 Marketing / Media
 
 
 
 Reports To:
 
 Media Lead
 
 
 
 Location:
 
 Karachi Head Office
 
 
 
 Job Purpose
 
 
 
 The Media Operations Specialist will manage end-to-end operational processes for media activities, ensuring compliance, efficiency, and timely execution. This includes PO creation, financial reconciliation, vendor onboarding
 
 ,
 
 and coordination across multiple functions beyond Media (e.g., Marketing, Finance, Procurement).
 
 
 
 Key Responsibilities:
 
 
 
 
 Financial &amp; Administrative Operations
 
 
 
 <ul>
 <li>
 Create and manage Purchase Orders (POs) for media campaigns and related activities.
 </li>
 <li>
 Ensure accurate financial closing, reconciliation of media spends, and timely reporting.
 </li>
 <li>
 Monitor compliance with internal financial policies and audit requirements.
 
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Facilitate vendor onboarding, including documentation, contract compliance, and NDA execution.
 </li>
 <li>
 Maintain updated vendor records and ensure adherence to company standards.
 
 
 
 </li>
 </ul>
 
 Contracting &amp; Compliance
 
 
 
 <ul>
 <li>
 Support the renewal or creation of agency contracts for digital, OOH, and other media partners.
 </li>
 <li>
 Ensure all agreements comply with legal and procurement guidelines.
 
 
 
 </li>
 </ul>
 
 Cross-Functional Coordination
 
 
 
 <ul>
 <li>
 Act as the operational link between Media, Finance, and other business units.
 </li>
 <li>
 Collaborate with agencies and internal teams to resolve operational bottlenecks.
 
 
 
 </li>
 </ul>
 
 Process Optimisation
 
 
 
 <ul>
 <li>
 Identify opportunities to streamline workflows and improve operational efficiency.
 </li>
 <li>
 Implement best practices for tracking, reporting, and compliance.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies:
 
 
 
 <ul>
 <li>
 Working understanding of media planning and buying processes.
 </li>
 <li>
 Proficiency in financial systems (SAP, or equivalent) and PO management.
 </li>
 <li>
 Excellent organisational and stakeholder management skills.
 </li>
 <li>
 Knowledge of contracting, compliance, and vendor governance.
 </li>
 <li>
 Ability to work under tight timelines and manage multiple priorities.
 
 
 
 </li>
 </ul>
 
 Preferred Experience:
 
 
 
 <ul>
 <li>
 2-4 years in media operations, finance, or marketing support roles.
 </li>
 <li>
 Familiarity with digital and traditional media ecosystems.
 </li>
 <li>
 Experience in agency coordination and procurement processes.
 
 
 
 </li>
 </ul>
 
 Application Deadline: 08-Nov-2025
 
</div>

Media Operations Specialist - Karachi

Ranyal Textiles

RESPONSIBILITIES:<ul><li>Manage daily Amazon Seller Central operations and basic listing updates.</li><li>Create and manage FBA shipments: shipment plans, labels, carrier bookings, tracking, and resolving check-in delays or stranded inventory.</li><li>Coordinate with UK 3PL warehouse on receiving, prep/labeling, carton or pallet specs, and dispatch to FBA; monitor SLAs.</li><li>Inventory management across FBA and 3PL: forecasting, restock limits, replenishment, and stock reconciliations.</li><li>File and track shipping reimbursement claims (lost or damaged units, fee errors, inbound discrepancies) with clear documentation.</li><li>Customer service: respond to buyer messages and cases on time, handle returns and refunds, and reduce negative feedback.</li><li>Monitor Account Health, IPI, and core KPIs; raise and track cases with Seller Support.</li><li>Prepare weekly reports and dashboards on inventory, reimbursements, shipments, customer service metrics, and account health.</li></ul>REQUIREMENTS:<ul><li>2&ndash;3 years hands-on experience with Amazon Seller Central.</li><li>Proven experience with FBA shipment creation, inventory management, and reimbursement claims.</li><li>Experience with a UK-based 3PL and/or the UK marketplace.</li><li>Strong analytical mindset, attention to detail, and problem-solving skills.</li><li>Proficiency with Excel or Google Sheets; tools like Helium 10 or Keepa are a plus.</li><li>Excellent verbal and written communication skills in English and Urdu.</li><li>On-site (in-house) position in Karachi.</li><li>Work hours: Mon&ndash;Fri, 10:00 am to 6:00 pm; alternate Saturdays Half Day (10:00 AM - 3:00 PM.</li><li>Open to both males and females.</li></ul>Apply Via: career@ranyal.comJob Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In personExpected Start Date: 10/11/2025

AMAZON OPERATIONS (SPECIALIST)

Horizon Tech

We are seeking a highly organized and proactive Sales Support &amp; Operations Specialist to join our team. The ideal candidate will have prior experience supporting sales and operations functions, preferably for US-based clients or international markets. You will be responsible for managing order processing, shipping logistics, inventory inquiries, client communications, and ensuring a smooth workflow between sales and operations teams. The candidate must be detail-oriented, efficient, and capable of handling multiple responsibilities in a fast-paced environment.Must Haves<ul><li>Proven experience in sales support, operations, or a related role.</li><li>Strong organizational skills with the ability to handle multiple tasks and meet deadlines.</li><li>Excellent written and verbal English communication.</li><li>Proficiency in Microsoft Office Suite (especially Excel) and order processing systems.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to communicate professionally with clients and internal teams.</li></ul>Preferred Skills<ul><li>Experience with shipping coordination, invoice reconciliation, and logistics management.</li><li>Familiarity with inventory management systems.</li><li>Knowledge of supply chain processes and international shipping practices.</li></ul>Responsibilities<ul><li>Order Processing: Process customer orders accurately and promptly. Verify pricing, inventory availability, and shipping requirements. Communicate with customers to confirm order details and provide updates.</li><li>&#65279;Shipping &amp; Logistics: Arrange and coordinate shipments to meet delivery deadlines. Liaise with carriers and logistics partners for cost-effective and timely solutions. Reconcile shipping invoices and resolve discrepancies.</li><li>&#65279;Inventory Management: Monitor stock levels, respond to inquiries about inventory, and provide low-stock alerts to relevant teams.</li><li>Customer Support &amp; Communication: Provide timely and professional responses to customer inquiries, including product details, pricing, and delivery timelines. Prepare quotes based on customer requirements.</li><li>&#65279;Records &amp; Reporting: Maintain accurate records of orders, shipping, and customer interactions. Prepare routine reports on order status, shipping costs, and customer feedback.</li><li>Process Improvement: Contribute to initiatives to enhance operational efficiency and customer experience.</li></ul>Other Details<ul><li>Job Location: Shahrah-e-Faisal, PECHS, Karachi</li><li>Job Timings: Evening to night shift following US - EST</li></ul>Job Type: Full-timeWork Location: In person

Sales Support & Operations Specialist

FX Voyage

Job Title: Online Reputation Manager (ORM) Specialist Location: North Nazimabad, Block H, Karachi Job Type: Full-time Experience: Minimum 1 year in ORMWe are hiring an online reputation manager to handle and improve our company&rsquo;s presence across key review and social platforms. The ideal candidate must be experienced in managing ratings, responding to reviews, and posting content across multiple accounts.Key Responsibilities:<ul><li>Manage and monitor reviews on Trustpilot, GoodFirms, Bark, Reviews.io, Clutch, and Google Business Profile.</li><li>Respond to customer reviews, comments, and messages professionally.</li><li>Create and schedule content for our brands.</li><li>Track brand mentions and online feedback.</li><li>Prepare reports on reviews, engagement, and reputation performance.</li><li>Coordinate with internal teams to resolve issues and improve customer satisfaction.</li></ul>Requirements:<ul><li>Minimum 1+ years of ORM experience.</li><li>Strong understanding of the above-listed review platforms.</li><li>Excellent written communication skills.</li><li>Familiarity with ORM/social media tools.</li><li>Ability to manage multiple accounts and tasks effectively.</li><li>Customer-focused approach with problem-solving skills.</li></ul>Apply: Send your resume to careers@mozack.co or contact +92 312 8206331 for detailsJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

ORM Specialist

Al-Muqeet Human Resources

About the Job:We are seeking a CRM &amp; Marketing Automation Specialist to manage and optimize our company&rsquo;s marketing and client relationship workflows using platforms such as HubSpot and GoHighLevel.The ideal candidate will be tech-savvy, analytical, and passionate about using automation to drive marketing efficiency, enhance lead conversion, and improve customer engagement.Key Responsibilities:<ul><li>Manage, configure, and optimize HubSpot and GoHighLevel CRMs.</li><li>Build and maintain marketing automation workflows, email sequences, and pipelines.</li><li>Develop lead capture, nurturing, and follow-up systems to support sales teams.</li><li>Create and monitor campaign analytics dashboards for performance reporting.</li><li>Ensure proper data segmentation, tagging, and CRM hygiene.</li><li>Integrate CRM with other digital platforms (e.g., Google Ads, Facebook, LinkedIn).</li><li>Collaborate with marketing and sales teams to improve conversion funnels.</li><li>Troubleshoot CRM issues and maintain system documentation.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Marketing, Business, Computer Science, or related field.</li><li>Experience: 1&ndash;3 years of experience with HubSpot, GoHighLevel, or other CRM/marketing automation tools.</li><li>Technical Skills:</li><li>Strong command over workflow automation, email marketing, and CRM setup.</li><li>Familiarity with Zapier, API integrations, and lead management tools.</li><li>Understanding of marketing funnels, campaign tracking, and analytics.</li><li>Soft Skills:</li><li>Excellent communication and teamwork skills.</li><li>Attention to detail with strong organizational ability.</li><li>Self-driven and eager to learn new MarTech tools.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

CRM & Marketing Automation Specialist

XPO9TIAL

Job Title: Amazon Account Specialist Company: Xpo9tial LLP Location: Gulshan-e-Jamal, Karachi Job Type: Full-Time (On-Site) Shift: 11:00 AM &ndash; 8:00 PM (Monday to Saturday)About the RoleXpo9tial LLP is a fast-growing Amazon marketing agency working with international Private Label brands. We are seeking an Amazon Account Specialist to handle day-to-day account management, optimize listings, oversee operations, and support brand growth on Amazon.Key Responsibilities<ul><li>Manage daily operations of Amazon Private Label accounts.</li><li>Perform product &amp; competitor research using Helium10, Jungle Scout, Data Dive, etc.</li><li>Create, update, and optimize product listings (SEO, keywords, A+ content, backend terms).</li><li>Monitor account health, performance metrics, and resolve Seller Central issues.</li><li>Assist in product launches, promotional planning, and ranking strategies.</li><li>Coordinate with PPC, design, and content teams to ensure brand consistency.</li><li>Handle FBA shipment creation, case filings, and inventory coordination.</li><li>Track KPIs including ACOS, TACOS, sessions, conversions, and sales trends.</li><li>Prepare weekly performance and progress reports.</li></ul>Requirements<ul><li>Minimum 2 years of experience managing Amazon Private Label accounts (mandatory).</li><li>Strong understanding of Seller Central (FBA, listings, variations, case logs, inventory).</li><li>Proficiency with Helium10, Data Dive, Jungle Scout, Keepa, or similar tools.</li><li>Knowledge of PL workflow including sourcing, listing optimization, and launch processes.</li><li>Excellent communication skills with strong analytical abilities.</li><li>Ability to multitask in a fast-paced, detail-oriented environment.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with established international Private Label brands.</li><li>A supportive, growth-oriented work culture.</li><li>Exposure to advanced Amazon tools and operational strategies.</li></ul>How to ApplySend your resume and be a part of Xpo9tial Growth Team! Or also send your resume to: talent@xpo9tial.com Subject Line: Amazon Account SpecialistJob Type: Full-timeWork Location: In person

Amazon Account Specialist

Explore 869+ Operations specialist in Karachi this November. Find roles across top companies and apply now to boost your career.