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assistant manager - information systems operation Jobs in Karachi

assistant manager - information systems operation

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operations specialist

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div> 

About the team 

Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we&rsquo;re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.

About the role

We are looking for a driven and detail-oriented Merchandising &amp; Product Operations Specialist to join our dynamic team at Careem Groceries. This role is pivotal in bringing our in-app experience to life &mdash; combining deep ownership of merchandising execution with operational excellence. You will take charge of configuring, managing, and optimizing the in-app storefront experience, working closely with cross-functional teams to deliver a seamless, compelling, and conversion-driven user journey.

What you'll do
In-App Merchandising Operations
<ul>
<li>Manage the in-app storefront, including the homepage, category landing pages, carousels, and other critical real estate.</li>
<li>Take full ownership of content configuration and execution using merchandising tools &mdash; ensuring timely, accurate, and smooth deployment.</li>
<li>A basic understanding of coding is preferred to effectively configure and troubleshoot merchandising setups.</li>
<li>Curate, implement, and continuously improve merchandising strategies aligned with business goals and customer insights.</li>
<li>Ensure the seamless execution of promotional plans and the merchandising calendar.</li>
</ul>
Data-Driven Optimization
<ul>
<li>Analyze user behavior, product performance, and merchandising metrics to guide in-app improvements.</li>
<li>Use analytics to enhance product discovery, engagement, and conversion rates across surfaces.</li>
<li>Conduct post-launch performance tracking and iterate for scale based on insights.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Work closely with Category Management, Marketing, Catalog, and Design teams to coordinate effective campaigns and launches.</li>
<li>Act as the key liaison across Growth, Category, and Product teams to ensure alignment on merchandising and product content updates.</li>
</ul>
Content &amp; Product Operations
<ul>
<li>Lead the configuration and synchronization of in-app content for consistency across platforms.</li>
<li>Ensure timely and accurate setup of feature and product releases.</li>
<li>Monitor tool performance and flag inefficiencies to drive continuous process optimization.</li>
</ul>
Project &amp; Program Management
<ul>
<li>Independently manage multiple initiatives &mdash; from campaign setup to product releases &mdash; while ensuring cross-functional coordination.</li>
<li>Develop documentation and SOPs for merchandising workflows and content governance.</li>
</ul>
Customer-Centric Innovation
<ul>
<li>Leverage feedback and market research to identify new merchandising opportunities.</li>
<li>Work with Growth, Category and other cross-functional teams to enhance app usability and discoverability from a merchandising perspective.</li>
</ul>
What you'll need
<ul><li>Background: E-commerce or retail experience.</li>
<li>Basic Coding Knowledge: Comfort with basic coding concepts to support content configuration and tool troubleshooting.</li>
<li>Communication Skills: Clear, effective communication for collaborating with cross-functional teams, sharing insights, and gathering feedback.</li>
<li>Analytical Skills: Ability to interpret data and derive actionable insights for improvements.</li>
<li>Project Management: Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.</li>
<li>Problem Solving: Proactive skills to identify issues and work collaboratively on solutions.</li>
<li>Attention to Detail: Meticulousness when monitoring performance, analyzing data, and executing processes.</li>
<li>Customer Focus: A customer-centric mindset in decision-making, shaping product features to enhance satisfaction.</li>
<li>Quality Assurance: Knowledge of QA processes to ensure the output meets standards and issues are promptly addressed.</li>
<li>Continuous Learning: Willingness to stay updated on industry trends, emerging technologies, and best practices in product management and operations.</li>
</ul>
What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

Product Operations Specialist

Digital Bizkart

Position: Logistics Support Specialist- USA Logistics Operations Working Shifts: Both (Evening &amp; Night) Location: PECHS Block 6 Near Delhi Sweets, Shahrah e Faisal, KarachiThe Logistics Support Specialist is responsible for coordinating daily transportation and delivery operations through internal chat support. This role ensures drivers are assigned on time, pickup schedules are maintained, and deliveries are executed efficiently between Walmart stores, vendors, and customers.Key Responsibilities:<ul><li>Manage real-time logistics communication through internal chat systems.</li><li>Assign drivers to pickup and delivery tasks based on schedules and availability.</li><li>Monitor order flow, ensuring timely pickups from stores and on-time customer deliveries.</li><li>Coordinate with vendors, stores, and drivers to resolve any operational delays or issues.</li><li>Track delivery progress and update stakeholders as needed.</li><li>Escalate operational challenges to supervisors and maintain accurate logs of activities.</li><li>Ensure service-level targets and performance metrics are met.</li></ul>Requirements:<ul><li>Prior experience in logistics, dispatch, transportation coordination, or support roles preferred.</li><li>Strong communication skills, especially in written/chat support environments.</li><li>Ability to multitask and manage high-volume operational workflows.</li><li>Basic understanding of driver management, routing, and delivery processes.</li><li>Problem-solving mindset with the ability to work in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Logistics Support Specialist

Digitalise-Canada

Job Title : Operations Manager (Skincare Brand)Location : Karachi &ndash; Site AreaSalary : PKR 40,000-50,000 per monthRequirement : Must have own conveyance for field visitsWe are hiring a smart, organized, and tech-savvy Operations Specialist to support day-to-day operations for our skincare brand. The right candidate should excel in vendor coordination, product material sourcing, and managing smooth production processes.Key Responsibilities:* Coordinate with vendors for sourcing skincare packaging, labels, raw materials, and printing items.* Manage production workflows, from printing to packaging and dispatch.* Conduct negotiations with suppliers to ensure competitive pricing and quality control.* Handle client and internal team communication efficiently and professionally.* Oversee product deliveries, follow-ups, and inventory updates.* Perform necessary field visits for vendor meetings, quality checks, and operational support.Requirements:* Must have strong communication and interpersonal skills.* Tech-savvy, quick learner, and able to manage multiple tasks smoothly.* Must have own transportation for site visits and vendor coordination.* Prior experience in skincare, cosmetics, or FMCG operations is a plus.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Do you have your own conveyance for field visits within Karachi?</li><li>How many years of experience do you have in operations, supply chain, or vendor coordination?</li><li>Have you previously worked in a skincare, cosmetics, or FMCG-related role?</li><li>Are you comfortable handling vendor negotiations, material sourcing, and production follow-ups?</li><li>Are you willing to travel within the Site Area and other Karachi locations for operational tasks?</li><li>What is your highest level of education?</li><li>What is your last drawn Salary?</li><li>What is your expected monthly salary for this role?</li></ul>Work Location: In person

Operations Manager – Skin Care Brand

Dengage

<div>
 
 D.Engage is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.
 
 
 
 
 We are seeking a dedicated and proactive
 
 People &amp; Culture Specialist
 
 to join our Global HR team in Pakistan. In this role, you will play a key part in enhancing workforce engagement, supporting recruitment efforts, fostering a dynamic workplace culture, and ensuring compliance with local labour laws and D.Engage&rsquo;s global HR policies. With Global People &amp; Culture, you will assist in implementing global HR strategies that align with organizational values, improve employee experience, and ensure operational excellence across various HR functions, including recruitment, onboarding, offboarding, employee relations, time off management, and performance evaluations.
 
 
 
 
 
 
 
 Note: Candidates based in Lahore and Islamabad can also apply. Key Responsibilities
 
 
 
 
 
 1. HR Operations &amp; Workforce Lifecycle Management
 
 
 
 
 <ul>
 <li>
 
 Prepare and manage contracts, renewals and related documentation.
 
 
 </li>
 <li>
 
 Maintain accurate employee/contractor records and ensure timely updates in HRMS.
 
 
 </li>
 <li>
 
 Coordinate onboarding and offboarding processes, ensuring a smooth experience.
 
 
 </li>
 <li>
 
 Manage performance/probation evaluations, reminders, confirmations, and follow-up actions.
 
 
 </li>
 <li>
 
 Track time offs/leaves, benefits, attendance, and policy compliance.
 
 
 </li>
 <li>
 
 Maintain and track data, KPIs, contract expiries, probation status and monthly HR reports.
 
 
 </li>
 <li>
 
 Support culture-building initiatives, including internal communication, surveys, recognition programs, and team engagement activities.
 
 
 </li>
 <li>
 
 Assist in organizing and coordinating training programs, tracking training needs, and ensuring completion of required sessions.
 
 
 </li>
 <li>
 
 Address team member queries professionally and support medical insurance enrollment and related processes.
 
 
 
 </li>
 </ul>
 
 2. Recruitment &amp; Onboarding Support
 
 
 
 
 <ul>
 <li>
 
 Coordinate end-to-end recruitment aligned with global SOPs.
 
 
 </li>
 <li>
 
 Work with hiring managers to understand role requirements and screen candidates.
 
 
 </li>
 <li>
 
 Schedule multi-level interviews and assessments.
 
 
 </li>
 <li>
 
 Prepare offers, hiring documents, and onboarding plans.
 
 
 </li>
 <li>
 
 Support digital onboarding materials, welcome guides, and introductory videos.
 
 
 
 </li>
 </ul>
 
 3. Team Relations &amp; Culture Support
 
 
 
 
 <ul>
 <li>
 
 Act as a global/local point of contact for HR queries and support.
 
 
 </li>
 <li>
 
 Assist in managing concerns, grievances, and workforce issues under Global HR guidance.
 
 
 </li>
 <li>
 
 Support disciplinary processes and documentation when needed.
 
 
 </li>
 <li>
 
 Assist with internal HR communications and culture-building initiatives.
 
 
 
 </li>
 </ul>
 
 4. Compliance, Policies &amp; Local Regulations
 
 
 
 
 <ul>
 <li>
 
 Ensure all processes comply with Pakistan labor laws and global HR standards.
 
 
 </li>
 <li>
 
 Maintain statutory documentation (NDAs, DPAs, EOBI forms, insurance data, etc.).
 
 
 </li>
 <li>
 
 Support policy updates, audits, and compliance reviews.
 
 
 </li>
 <li>
 
 Coordinate with Finance and insurance vendors for benefits and renewal processes.
 
 
 
 </li>
 </ul>
 
 5. Payroll &amp; Benefits Support
 
 
 
 
 <ul>
 <li>
 
 Prepare monthly payroll inputs (attendance, leaves, changes, allowances, IC invoices).
 
 
 </li>
 <li>
 
 Collaborate with Finance to ensure accurate and timely payroll processing.
 
 
 </li>
 <li>
 
 Support EOBI enrollment, PF/gratuity tracking, and statutory compliance requirements.
 
 
 </li>
 <li>
 
 Maintain benefits-related data and assist team members with benefits inquiries.
 
 
 
 </li>
 </ul>
 
 6. HR Data, Reporting &amp; Process Improvement
 
 
 
 
 <ul>
 <li>
 
 Prepare dashboards and reports for the Global People &amp; Culture Leader.
 
 
 </li>
 <li>
 
 Identify gaps and recommend improvements for global HR operational efficiency.
 
 
 </li>
 <li>
 
 Support global HR initiatives, surveys, engagement programs, and ad-hoc HR tasks.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in HR, Business Administration, or a related field.
 
 
 </li>
 <li>
 
 3&ndash;5 years of experience in HR operations or HR generalist roles.
 
 
 </li>
 <li>
 
 Understanding of Pakistan labor laws and HR compliance.
 
 
 </li>
 <li>
 
 Experience working in multinational/ multicultural environments (preferred)
 
 
 </li>
 <li>
 
 Experience with HR tools (Zoho People / Zoho Recruit preferred).
 
 
 </li>
 <li>
 
 Strong organizational, communication, and coordination skills.
 
 
 </li>
 <li>
 
 Ability to handle sensitive information discreetly.
 
 
 </li>
 <li>
 
 Fluency in English (written and verbal).
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 
 Growth Opportunities:
 
 Access to professional development and career growth within a rapidly expanding SaaS company.
 
 
 
 
 Collaborative Culture:
 
 Work in a supportive and innovative environment where your contributions are valued.
 
 
 
 
 Competitive Benefits:
 
 Enjoy a comprehensive benefits package
 
 
 
 
 
 
 
 
 
 
 D.Engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
 
 
 
 
 
</div>

People & Culture Specialist

TechBiz Global GmbH

<div>At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Security Operations Center Analyst specialist to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.<h3 class="jobSectionHeader"> 
Key Responsibilities:</h3><ul><li>
Monitor, investigate, and triage security alerts across multiple customer environments.</li><li>
Rapidly respond to active attacks and security threats to reduce organizational risk.</li><li>
Escalate incidents when a conclusive determination cannot be made (true threat or false positive).</li><li>
Utilize Microsoft Sentinel, M365 Defender, and Azure security products for threat detection, investigation, and response.</li><li>
Develop, refine, and execute Kusto Query Language (KQL) queries.</li><li>
Maintain awareness of cyberthreats, attack vectors, and industry best practices.</li><li>
Work collaboratively within a team-oriented SOC environment.</li><li>
Document incidents, findings, and remediation steps clearly and professionally.</li><li>
Participate in ongoing knowledge building, training, and process improvement efforts.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><h3 class="jobSectionHeader">
Experience &amp; Skills:</h3><ul><li>
3+ years of experience working in a Security Operations Center or similar cybersecurity role.</li><li>
Prior hands-on experience with:<ul><li>
Microsoft Sentinel</li><li>
M365 Defender Suite</li><li>
Azure Security Products</li></ul></li><li>
Strong understanding of cyberattack vectors, incident response methodologies, and security operations workflows.</li><li>
Working knowledge of Kusto Query Language (KQL).</li><li>
Excellent verbal and written communication skills in English.</li><li>
Strong organizational skills, attention to detail, and ability to work in fast-paced environments.</li><li>
Previous experience working in collaborative, team-based environments.</li><li>
Comfortable appearing on camera for meetings, trainings, and client engagements.</li><li>
Stable high-speed internet connection suitable for VoIP communication and screen sharing.</li><li>
Ability to work from a home office within the United States.</li></ul><h3 class="jobSectionHeader">
Certifications:</h3><ul><li>
Security+ (required)</li><li>
Microsoft SC-200 (required)</li></ul></div>

Security Operations Center Analyst

<div><div><div><div><div><div><div><div><div>Job Summary</div></div></div></div></div></div></div></div>
We are looking for a CPD Specialist (Customer Project Development) to join our Commercial team in Karachi, Pakistan. In this role, you will act as a key link between Account Managers and internal departments, ensuring smooth project execution and excellent customer service. You&rsquo;ll manage workflows, pricing, and system updates in SFDC and SAP, while supporting documentation, sampling, and regulatory inquiries. This is a one-year fixed-term, onsite position offering an opportunity to work in a dynamic, collaborative environment and gain hands-on experience with global processes and systems.<div></div><div><div>
Where You&rsquo;ll Make a Difference</div><ul><li>
Manage project workflows to ensure smooth and timely execution.</li><li>
Coordinate with Account Managers to maintain accurate pipelines and support customer visits.</li><li>
Handle sample and quotation tasks, updating shared files and tracking progress.</li><li>
Prepare documentation and proforma invoices as needed.</li><li>
Execute SAP transactions for pricing, label information, and price checks.</li><li>
Serve as the main contact for forecast entries and customer-related system updates.</li><li>
Support regulatory inquiries and oversee bank sampling and selection processes.</li></ul><div></div><div>
What Makes You the Right Fit</div><ul><li>
Bachelor&rsquo;s degree in Business Administration, Supply Chain, or a related field.</li><li>
1&ndash;2 years of experience in customer service, project coordination, or commercial operations.</li><li>
Familiarity with Salesforce (SFDC) and SAP systems is highly desirable.</li><li>
Strong MS Office skills (Excel, PowerPoint).</li><li>
Excellent communication skills in English (written and spoken).</li><li>
Ability to work under pressure and meet deadlines.</li><li>
Detail-oriented with strong organizational and follow-up skills.</li><li>
Collaborative, responsible, and customer-focused mindset.</li></ul><div></div><div>
How Would You Stand Out?</div><ul><li>
Previous experience in a similar role within a commercial or project-driven environment.</li><li>
Proven ability to manage multiple priorities effectively.</li><li>
Strong problem-solving skills and proactive approach.</li></ul><div></div><div>
Why Choose Us?</div><ul><li>
Be part of a dynamic commercial team driving impactful projects.</li><li>
Opportunity to work closely with cross-functional teams and develop your expertise.</li><li>
Gain hands-on experience with leading systems like SFDC and SAP.</li><li>
Contribute to delivering exceptional customer service and operational excellence.</li><li>
Work in a collaborative and supportive environment.</li><li>
Build valuable experience in a global organization.</li></ul></div><div></div><div>
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity &amp; expression, sexual orientation, or disability.</div><div></div><div>
Visit <div>IFF.com/careers/workplace-diversity-and-inclusion</div> to learn more</div></div>

Sales Support (CPD) (1 year fixed term contract - maternity cover)

Sourcecode Software House

Job Title: Recruitment Specialist (Female) Company: Sourcecode Location: PECHS Block 3, Karachi Shift Timings: 3:00 PM &ndash; 12:00 AM (Full-Time)About Sourcecode Sourcecode is a fast-growing organization focused on building high-performing teams and delivering exceptional business solutions. We are seeking a motivated and detail-oriented Recruitment Specialist (Female) to support our expanding HR operations.Key Responsibilities<ul><li>Manage end-to-end recruitment, including sourcing, screening, interviewing, and coordination with hiring managers.</li><li>Develop and execute talent acquisition strategies to meet hiring targets.</li><li>Maintain candidate pipelines and ensure accurate documentation in ATS/HR systems.</li><li>Conduct initial HR assessments to evaluate candidate fit and communication skills.</li><li>Coordinate interview schedules and ensure a seamless candidate experience.</li><li>Prepare weekly hiring reports and provide regular recruitment updates.</li><li>Source candidates through LinkedIn, job boards, referrals, and networking.</li></ul>Eligibility Criteria<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field.</li><li>1&ndash;2 years of experience in recruitment or talent acquisition (BPO/IT sector experience is a plus).</li><li>Strong communication, screening, and coordination skills.</li><li>Proficiency in LinkedIn Recruiter, job portals, and candidate sourcing tools.</li><li>Ability to manage multiple positions in a fast-paced environment.</li><li>Female candidates only (role-specific requirement).</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Growth opportunities within the HR department</li><li>Professional, collaborative, and supportive work culture</li><li>Training and development opportunities</li></ul>How to Apply Interested candidates may apply directly through Indeed or send their updated resume to afnan1148@sourcecode.world with the subject line: Recruitment Specialist &ndash; Sourcecode.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Recruitment Specialist (Female)

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