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SWATX

<div>
 SWATX is searching for a driven individual who can help us streamline daily operations to ensure efficiency and adherence across all departments. The operations specialist should be comfortable communicating with people throughout the organization, able to solve problems and improvise as needed, and adept at estimating and managing time for a variety of tasks. The ideal candidate is a natural coordinator who has a strong sense of big-picture objectives and a sharp eye for detail.
 <br/>
 <br/>
 <strong>
  <strong>
   Objectives of this role
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Develop and implement department-wide quality control measures
  </li>
  <li>
   Recommend new procedures for increasing the efficiency of day-to-day operations
  </li>
  <li>
   Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points
  </li>
  <li>
   Assist the operations manager in developing, planning, and coordinating operational activities
  </li>
  <li>
   Oversee inventory management practices and improve them when necessary
  </li>
  <li>
   Ensure that operations are in legal compliance with local and national regulations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
  </li>
  <li>
   Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
  </li>
  <li>
   Create procedures and protocols (such as checklists) and distribute to staff
  </li>
  <li>
   Communicate and coordinate with employees (including executive operations team) and vendors
  </li>
  <li>
   Onboard and train new employees to ensure that they adhere to standard operating procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Required skills and qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Must be present currently in KSA
  </li>
  <li>
   Proven organizational skills, including time management
  </li>
  <li>
   Project management experience
  </li>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Self-sufficiency and an ability to work with minimal supervision
  </li>
  <li>
   Strong verbal and written communication skills
  </li>
  <li>
   Attention to detail
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Preferred skills and qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Two or more years of experience in an operational or similar role
  </li>
  <li>
   Proficiency with Microsoft Excel and other productivity applications and platforms
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: DHalLrRv4mjc6do+HXvm9EwtH/AaqtsvXqAatgJHg541oF9T5qJvEUm+Dovbkfza1F/LOb9oK1PB3BRN0Kre/KuLaOlMcc22UA==</div>

Operations Specialist

<div>
 SWATX is searching for a driven individual who can help us streamline daily operations to ensure efficiency and adherence across all departments. The operations specialist should be comfortable communicating with people throughout the organization, able to solve problems and improvise as needed, and adept at estimating and managing time for a variety of tasks. The ideal candidate is a natural coordinator who has a strong sense of big-picture objectives and a sharp eye for detail.
 <br/>
 <br/>
 <strong>
  <strong>
   Objectives of this role
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Develop and implement department-wide quality control measures
  </li>
  <li>
   Recommend new procedures for increasing the efficiency of day-to-day operations
  </li>
  <li>
   Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points
  </li>
  <li>
   Assist the operations manager in developing, planning, and coordinating operational activities
  </li>
  <li>
   Oversee inventory management practices and improve them when necessary
  </li>
  <li>
   Ensure that operations are in legal compliance with local and national regulations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
  </li>
  <li>
   Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
  </li>
  <li>
   Create procedures and protocols (such as checklists) and distribute to staff
  </li>
  <li>
   Communicate and coordinate with employees (including executive operations team) and vendors
  </li>
  <li>
   Onboard and train new employees to ensure that they adhere to standard operating procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Required skills and qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Must be present currently in KSA
  </li>
  <li>
   Proven organizational skills, including time management
  </li>
  <li>
   Project management experience
  </li>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Self-sufficiency and an ability to work with minimal supervision
  </li>
  <li>
   Strong verbal and written communication skills
  </li>
  <li>
   Attention to detail
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Preferred skills and qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Two or more years of experience in an operational or similar role
  </li>
  <li>
   Proficiency with Microsoft Excel and other productivity applications and platforms
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: QQ7n6WuKa9Fv+LAuLWVWHdUbHGfloq/jgCMqXn1xzidotdNrXmx3Oa11GVJ19QA+gyQy4pxek47thsS+w3uNfwUxnGvjDaGHqg==</div>

SITA

<div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><h2 class="jobSectionHeader"><b>WELCOME TO </b><b>SITA</b></h2>
<p>
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.</p>
<p>
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
</p><p>Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><br>
<div><b>
</b></div><div><b>ABOUT THE ROLE &amp; TEAM</b></div><br>
<p>
At SITA we believe in putting the customer at the center of everything we do. The primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Customer Operations Specialist you would be responsible for executing against our promises ensuring that our customers are receiving the most value from their investment. Provide proactive input leveraging the capabilities of SITA product &amp; services to ensure we can retain and expand the account revenue.</p>
<div>
As a Customer Operations Specialist, it is also expected of you to engage in, manage and maintain any third-party contracts that SITA might have fulfilled their contract with the client.</div><br>
<div></div>
<div>
 <b>WHAT YOU&rsquo;LL DO</b></div><br>
<div>
</div><ul><li>Develop a strong partnership with customer channel partners and SITA executive sponsors to drive product adoption and mitigate risk to renewal. Serve as the voice of the customer within SITA.</li>
<li>Provide proactive tactical innovative advice to customers.</li>
<li>Owns End-to-End Operational Escalation management and proactively manage escalation to ensure customer dissatisfaction issues are addressed at an early phase.</li>
<li>Partner with Sales to help ensure renewals and expansion opportunities are identified and closed successfully.</li>
<li>Lead the Continual Process Improvement process with the customer including recommendations for service upgrades and proactively monitor SITA customer services identify improvement and risk areas and own the various service improvement plans.</li>
<li>Maintain thorough knowledge of SITA products/services features and target markets by participating in formal and informal training.</li>
<li>Manage other client service staff assigned to support the customer.</li>
<li>Manage third party supplier/s according to contract specifications.</li>
<li>Contribute with Sales and Bid teams to developing customer proposals by identifying any local factors that may impact on the operational model and/or associated internal and external costs.</li>
</ul></div></div></div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><div><div><div><div><b>ABOUT YOU</b></div><br>
<ul><li>
Bachelor&rsquo;s degree in IT, Telecom, or equivalent</li><li><p>
7+ years of customer facing experience delivering IT services to internal or external customers</p></li><li><p>
5+ years of experience in Airline / Air Transport industry</p></li><br>
<li>
Bilingual in Arabic and English (both required)</li><li>
Applicants must be Saudi nationals to be considered for this position.</li></ul><div><b><br>
EXPERIENCE:</b></div><ul><li><b><br>
Proven track record in operational leadership</b> with 5+ years in managing customer-facing functions, ideally within a SaaS or tech-driven environment, ensuring high service levels and operational excellence.</li><li><b>
Demonstrated success in relationship and stakeholder management</b>: Skilled at fostering strong internal and external partnerships to drive customer satisfaction and retention across operational teams.</li><li><b>
Experience with onboarding and training customers</b>: Ability to guide customers through the initial setup and ongoing use of a product or service.</li><li><b>
Experienced in driving business growth through operational insights</b>: Able to support upselling and cross-sell strategies by identifying trends and aligning resources accordingly.</li><li><b>
Operational project coordination</b>: While formal project management certification is not essential, being able to lead multiple initiatives and coordinate cross-functional teams toward shared objectives.</li><li><b>
Proficient in data analysis and operational reporting</b>: Uses customer data and performance metrics to drive continuous improvement and optimize delivery service.</li></ul><div><b><br>
KNOWLEDGE:</b></div><ul><li><b><br>
Deep understanding of operational strategies in customer success</b>: Well-versed in best practices and processes that improve customer experience and team efficiency.</li><li><b>
Ability to align operational activities with business goals</b>: Strong focus on translating customer needs into actionable plans, ensuring service delivery aligns with business outcomes.</li><li><b>
Familiarity with operational and customer success KPIs</b> such as SLA adherence, case resolution time, key metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Health Scores</li><li><b>
Technically competent with products and systems</b>: Able to troubleshoot basic issues and work closely with technical teams to address more complex challenges.</li><li><b>
Analytic thinking</b> with problem solving as primary outcome.</li></ul><div><b><br>
SKILLS:</b></div><ul><li><b><br>
Strong communication and stakeholder management</b>: Confident in presenting to leadership, coordinating with cross-functional teams, and maintaining transparency across business units.</li><li><b>
Excellent problem-solving and critical thinking</b>: Capable of analyzing operational challenges and implementing practical, scalable solutions.</li><li><b>
People leadership and team engagement</b>: Builds trust with teams and customers alike through empathy, collaboration, and a customer-first mindset.</li><li><b>
Exceptional time management and organizational ability</b>: Excels in balancing multiple responsibilities, meeting deadlines, and maintaining high service standards.</li></ul><div></div><div><b><br>
NICE-TO-HAVE</b></div><div><br>
</div><ul><li>Experience in a complex multi-cultural matrix management organization</li><li>
ITIL Certification</li></ul><div></div><div><b><br>
WHAT WE OFFER</b></div><div></div><div><br>
We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
   <b>Flex Week: </b>Work from home up to 2 days/week (depending on your team&rsquo;s needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
   <b>Flex Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
  <b>Employee Wellbeing:</b> We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health &ndash; a personalized platform that supports a range of wellbeing needs.</div><div><br>
  </div><div><b>Professional Development</b>: Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><p><b><br>
     </b><b>Competitive Benefits</b>: Competitive benefits that make sense with both your local market and employment status.</p></div></div></div></div><br /> <div id='job-id'>Job Id: VeRbjb+A/M4IW8CNd6jY70oguwtNxHhrZaKDwbOfrLP1LI4UMRgt8+ptH4nZMdjP7jDTXHIeD07fe4xsNgyoX8tKImia3khv0GKr0DiIx6B6NMkIRW7Fh1qN1pN0qa7Rh+n/FwLTzrtUb/i44KM=</div>

Customer Operations Specialist

Confidential Government

<div>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage ongoing Cybersecurity operational activities and objectives, including the management Cybersecurity infrastructure.
  </li>
  <li>
   Ensure data, systems and networks are protected by appropriate Cybersecurity controls and provide security related support to users as and when required.
  </li>
  <li>
   Manage and monitor Security Operations Centre and immediately respond to, manage and report on any intrusion attempts, Cyber Incidents or Cyberattacks data, systems or networks.
  </li>
  <li>
   Resolve Cybersecurity problems, determining their Root Cause and suggest measures to improve Cybersecurity
  </li>
  <li>
   Prepare and provide regular Cybersecurity Reports (Weekly, Monthly, Quarterly, Yearly, Ad Hoc, etc.) Apply security policies to meet system security objectives. Collaborate with stakeholders to ensure Business Continuity and Disaster Recovery programs meet organizational requirements.
  </li>
  <li>
   Contribute towards Cybersecurity Processes, Policies and Procedures improvements. Ensure distribution of knowledge within the Cybersecurity team through coaching and training, contributing to the technical robustness of the team Participate in major Cybersecurity projects and initiatives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Degree: Bachelor&rsquo;s Degree in Cybersecurity, Information Security, Computer Science or equivalent.
  </li>
  <li>
   Certifications: Cybersecurity related certifications (e.g. Security+, CISSP, CISA, CRISC, CISM, CEH, GIAC, SSCP, CIH etc.) preferred.
  </li>
  <li>
   Training and other requirements:
  </li>
  <li>
   Robust knowledge of Cybersecurity regulations, standards, and controls.
  </li>
  <li>
   Fluent in Cyber Incident Detection, Response and Management
  </li>
  <li>
   Strong understanding of ICT, including Hardware, Software and Networks.
  </li>
  <li>
   Expertise in preparing and analyzing Cybersecurity reports.
  </li>
  <li>
   Experience in ICT / Cybersecurity Audit / Compliance / Regulatory discussions.
  </li>
  <li>
   Minimum Experience (Technical, functional, and/or leadership experience required)
  </li>
  <li>
   (2 - 5) years of Cybersecurity Operations / Information Security / IT Security related work experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Job Specific Skills (Key functional, leadership, or business skills required)
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Awareness of latest Cybersecurity trends and hacking techniques.
  </li>
  <li>
   Ability to identify Cybersecurity related Threats, Vulnerabilities and Risks.
  </li>
  <li>
   Ability to work successfully in both individual and team settings.
  </li>
  <li>
   Strong critical thinking, problem-solving, logic, and forensics skills.
  </li>
  <li>
   Demonstrated capacity to learn, intellectual honesty and independent thinking.
  </li>
  <li>
   Strong interpersonal communication skills.
  </li>
  <li>
   Strong verbal and written communication skills in English.
  </li>
 </ul>
 <p>
 </p>
</div>
<br /> <div id='job-id'>Job Id: tIZeFf1Axxz/VarQ7ptn5a2viFCf4RNlzqRejKNorxXEBkag7XHXqfmvGP2AEVSS2gk8qV9P18UCRh6zG1OfXrziJMUWtcHj0Q==</div>

Cybersecurity Operations Specialist

<div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><h2 class="jobSectionHeader"><b>WELCOME TO SITA</b></h2>
<p>
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.</p>
<p>
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?</p>
<p>
Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><br>
<p></p>
<p><b>
ABOUT THE ROLE &amp; TEAM</b></p>
<p>
A Senior Technical Support Specialist is responsible for providing real-time remote support to field service engineers, diagnosing and resolving technical issues with equipment or systems. Offers step-by-step guidance during installation, maintenance, and repair tasks. Acts as an escalation point for complex technical issues that field service engineers cannot resolve onsite unaided. Uses remote diagnostic tools to identify root causes and provides instructions for resolution, including any related software or firmware upgrades. Maintains detailed records and shares technical knowledge with field engineers to improve efficiency. Collaborates with cross-functional teams to resolve issues and ensure adherence to safety protocols and best practices.</p><br>
<p><b>
WHAT YOU&rsquo;LL DO</b></p><p><br>
<b>
Technical Support Engineering</b></p>
<ul>
<li>Provide real-time remote support to field service engineers, diagnosing and resolving technical issues with equipment or systems.</li>
<li>Remotely diagnose and resolve technical issues with equipment or systems in a timely manner.</li>
<li>Act as escalation point for complex technical issues that field engineers cannot resolve on-site, utilizing remote diagnostic tools to analyze performance and identify root causes.</li>
<li>Collaborate with product development, engineering teams, and the PSO Service Support Specialist to escalate unresolved technical issues or product defects and recommend improvements.</li>
<li>Share technical knowledge, best practices, and troubleshooting tips with field engineers to enhance their skills and efficiency.</li>
<li>Utilize remote monitoring tools to track system performance in real-time, proactively assisting field engineers and addressing recurring issues</li>
<li>Stay updated on product knowledge and industry trends to enhance service quality.</li>
</ul>
<p><b>Data Steward</b></p>
<ul>
<li>Implement data governance policies defined by the Data Owner and ensure adherence to standards.</li>
<li>Monitor data quality, consistency, and compliance on an ongoing basis.</li>
Act as a subject matter expert (SME) for data in their area, answering queries and guiding usage.<br>
<li>
</li>
</ul></div></div></div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><div><div><div><p><b>ABOUT YOUR SKILLS:</b></p><br>
<ul><li>
Bachelor&rsquo;s degree in engineering, computer science, information systems, or a related technical field.</li><li>
Proven experience in field service roles, including installation, maintenance, and troubleshooting of technical equipment or systems (3-5 years recommended).</li><li>
Experience providing remote technical support to field engineers or customers, utilizing diagnostic tools and remote assistance software (3-5 years preferred).</li><li>
Familiarity with data stewardship roles, including implementing data governance policies and monitoring data quality, with hands-on experience in a data-centric role (3-5years).</li><li>
Experience collaborating with cross-functional teams (e.g., product development, engineering, or customer service) to resolve technical issues or improve service delivery.</li><li>
Demonstrated experience in customer-facing roles with a focus on technical guidance, training, and maintaining strong client relationships.</li><li>
Applicants must be Saudi nationals to be considered for this position.</li></ul><p><b>
Certifications</b></p><ul><li>
Industry-relevant certifications such as Microsoft Certified: Data Analyst Associate, ITIL Certification, or related field-specific accreditations.</li><li>
Certifications in technical support tools or platforms, such as CompTIA certifications, are advantageous.</li></ul><p><b><br>
WHAT WE OFFER</b></p><p><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</p><p>
   <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</p><ul><li> <b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><p>
   <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</p><p>
   <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</p><p>
   <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</p><p>
   <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</p><p></p><p><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></p></div></div></div></div><br /> <div id='job-id'>Job Id: ht8EJ9MY3xhTU8nnwlRjJTfgTxxfnuaVlWUBHcD3bsWNJoGrO9XLV35ZFfwYJpxmpxCx/No4m2jLW2UERWCQHulB+LGAsTZdn8f8BQbAsSkdb9bbo6sUAX0c8peQtFsBc40AAKXgbLgnyPmqu0gah+TPZH9TuI4e19s19s1ELNsCub63BYfFo4qnmbmMG12OZJVABRIn+aPbcBO9r6qMgXP97Gg=</div>

Engineer Service Operations Specialist (Infrastructure & Networking exp)

Noon Academy

<div><p><b>About Noon:</b></p><p>
Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><p>
Hear it directly from our CEO and co-founder: this</p><p>
Office: This role is full-time and Riyadh-based.<br>
<br>
<b>About the role:</b></p><p><b>
Key Responsibilities:</b></p><br>
<ul>
<li>
Prepare and support the team before and during camps</li>
<li>Ensure availability of essential supplies</li>
<li>Track technical problems promptly</li>
<li>manage team meetings</li>
<li>Evaluate facilitators&rsquo; performance during sessions</li>
<li>Manage and report camp-related expenses</li>
<li>Conduct evening field visits to oversee camp progress<br>
<br>
<b>Why work at Noon?</b><br>
<ul>
<li><b>Solving the Biggest Problem in Education:</b> We&rsquo;re addressing the most important and challenging issue in the sector&mdash;scaling star teachers and making learning fun.</li>
<li><b>Innovation at a Global Scale:</b> Noon leads in edtech innovation; we are not a copycat. We pioneer new ways to deliver world-class education.</li>
<li><b>Solid Financial Footing:</b> We have turned profitable and we&rsquo;re well-funded.</li>
<li><b>International Exposure:</b> Join a dynamic, internationally diverse team that encourages personal development.</li>
<li><b>Mission &amp; Values Driven:</b> We aim to provide equitable access to world-class education.<br>
<br>
<b>Considering the opportunity?</b><br>
</li>
</ul>If you are excited about shaping the future of education in Saudi and think you are the right fit for this opportunity, <b>apply through the job link</b> We look forward to reviewing your application and exploring how you can contribute to Noon&rsquo;s mission!</li></ul></div><br /> <div id='job-id'>Job Id: tIFK1fp/aztZiNhtDP0448YoIAM7M86vhA7w4tIcqrgWZuzGXTQ0pPC+mnfA2peR3lb1ruhRQ4ePoTEC6VoXLsWcZT52NDkKIxPPLhgiLyyczCjQ51LrW1VsrnPPhPj7ei4dZWVQ/fPPQ1cXfSw=</div>

Field Operations Specialist (Part-time)

Shaker Group (HGISC)

The Role
<br><b>Company Overview:</b> Shaker Group is a leading Saudi company in the air conditioning and home appliances sector. It is the exclusive importer and distributor of several international brands and the sole agent for LG Air Conditioners in Saudi Arabia. Purpose: The Human Operation Specialist is responsible for supporting all aspects of HR operations with a focus on employee engagement and satisfaction to ensure that employee needs are addressed promptly and effectively, contributing to a positive and productive work environment. Responsibilities: -Oversee and track employee reservations, including tickets and hotel accommodations, and handle all related aspects. This also involves coordinating bookings for company events. -Review and monitor attendance: complete the monthly attendance list within a maximum of two days and follow up on daily attendance. -Address employee requests on the same day, including visit visa applications, certified letters, travel reservations, and exit and return procedures. -Maintain and follow up on overtime, ensuring overtime requests are processed within two working days. -Oversee business trips: handle requests, reservations, and related travel arrangements such as hotels, cars, and claims. -Implement agreements with banks, hotels, and HR-related agreements, working to establish as many agreements as possible. -Maintain and enhance employee engagement and work environment: implement employee happiness initiatives, improve employee relations and engagement, and organize public initiatives and events for the company. -Work on employee happiness initiatives and develop and improve programs that contribute to employee satisfaction. -Support the development and implementation of strategies related to HR operations. -Promote a high-performance working environment and promote Shaker Group’s values.
<br><br>
Requirements
<br><ul>
<li>Bachelor’s degree in human resources or equivalent. -1 year of experience in Human Resources -Exceptional interpersonal and communication skills, both verbal and written -Proficient in Microsoft Office applications -Strong understanding of labor laws and regulations -Outstanding organizational and time-management abilities -Proven problem-solving and decision-making aptitude -Comprehensive knowledge of HR functions and best practices -In-depth knowledge of labor laws and regulations</li>
</ul>
About the company
<br>Shaker Group was first founded in year 1950 and it was among the first in Kingdom to introduce the Air Conditioning & Home Appliances for Saudi Consumers. Shaker Group is the exclusive importer & distributor of several leading international brands; including Maytag, Ariston, Indesit, Midea, Bompani in Saudi Arabia, and the sole distributor of LG Air Conditioners in the kingdom, besides to ESCO for Energy Solutions.<br /> <div id='job-id'>Job Id: HC46ufsLvWgrYukt7nqcMg3Ha9FnZGg8Mpcvod5Qz60q8DJe2B8N3buEWa0YQpO3w6X5WZxkwVNC21SRqkQmFd8cS7d4XqYf5mwSvX4UGcME4et0YRcuhhjBd9jvxuCjK6Vz4ThtYj3zVSVhfMhXuOnaYzyvDvjkSaGdAJXH0mDtwJYCz4IcsjrAtiUqxPhBPJPoBD1wvKDs1gf2aM+gTI757iZd</div>

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