operations specialist

Talaat Moustafa Group

<div>
 
 We are seeking a dynamic and motivated Operations Specialist to join our team. As an Operations Specialist at TMG, you will play a crucial role in ensuring the smooth and efficient operations of our shopping centers. This is an excellent opportunity for a recent graduate who is eager to learn and grow within a prominent real estate organization.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in overseeing the day-to-day operations of multiple shopping centers managed by TMG.
 </li>
 <li>
 Collaborate with property managers and maintenance teams to ensure facilities are well-maintained and operational.
 </li>
 <li>
 Monitor and optimize operational processes to improve efficiency and tenant satisfaction.
 </li>
 <li>
 Assist in budget planning and control for operational expenses.
 </li>
 <li>
 Coordinate with vendors and contractors to ensure timely completion of maintenance and repair projects.
 </li>
 <li>
 Conduct regular inspections to identify operational issues and implement corrective actions.
 </li>
 <li>
 Assist in the implementation of health, safety, and environmental policies and procedures.
 </li>
 <li>
 Support in tenant relations and resolving operational issues promptly.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, Real Estate, or a related field.
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to work effectively both independently and as part of a team.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
 </li>
 <li>
 Fresh Grads. are most welcome to apply.
 </li>
 </ul>
 
 
</div>

Operations Specialist

Aveanna Healthcare

<div><div>Position Overview 
As an Operations Specialist, you will be an integral part of the team, contributing to the seamless functioning of various office operations. This multifaceted role requires a versatile professional with expertise in customer service, personnel and operations support. The successful Operations Specialist will excel in a dynamic environment, demonstrating the ability to handle diverse tasks efficiently.
Location: Albuquerque, NM
Compensation: $18-20/HR, + Incentive Potential
Benefits Overview:<ul><li>
Health, Dental, Vision Insurance</li><li>
401(k) Savings Plan with Employer Matching</li><li>
Employee Stock Purchase Plan</li></ul><ul><li>
Company-Paid Life Insurance</li><li>
Paid Holidays, Paid Vacation Days, Paid Sick Days</li><li>
Opportunities to advance and grow professionally</li></ul><div>
Essential Job Functions 
<ul><li>Act as a point of contact for inquiries, providing exceptional service and fostering positive relationships with a diverse range of individuals, including patient families, caregivers, colleagues, and external stakeholders.</li><li>Collaborate with teams to enhance overall customer satisfaction and experience.</li></ul> 

Physician signature management 
<ul><li>Track and obtain signed plans of care (POCs) from ordering medical personnel (e.g., Physician, Nurse Practitioner)</li><li>Manage physician order tracking in myUnity</li><li>Support clinical team in assembling initial POC packets and submitting for timely signatures.</li><li>Assemble and submit re-certification POC packets with required paperwork and request physician</li><li>approval on behalf of clinical teams.</li></ul> 

Location Support 
<ul><li>Assist with coordination of day-to-day office operations, ensuring a well-organized and efficient workspace.</li><li>Management and maintenance of documentation and records.</li><li>Submission and tracking of requested documentation and records.</li><li>Coordinate logistics for meetings, events and office functions.</li><li>Oversee office supplies, equipment, and facilities to maintain optimal functionality.</li><li>Assist in answering incoming calls and ensuring accurate messages are taken and given to the appropriate staff member.</li><li>Mail distribution to appropriate staff member or department.</li><li>Process invoices according to branch location guidelines.</li><li>Perform other duties as needed to support location needs.</li></ul> 

Personnel Support 
<ul><li>Support various personnel functions, including onboarding, offboarding, and record-keeping.</li><li>Coordinate fingerprinting needs for any relevant contracts to ensure timely completion.</li><li>Assist with recruiting activities.</li><li>Ensure the security, accuracy, and completeness of caregiver personnel files to include:</li></ul>
o Verifying and maintaining caregiver credentials (licenses and certifications). 
o Creating and providing monthly evaluation and skills report to Director(s). 
<ul><li>Serve as a backup to payroll processes during the absence of the Client Service Supervisor or Executive Director, as needed, ensuring continuity and accuracy in payroll operations.</li></ul> 

Requirements 
<ul><li>High school diploma or GED</li><li>Two (2) years general office experience</li><li>Proficient typing skills</li><li>Proficient Microsoft Office skills</li></ul> 

Preferences 
<ul><li>Private duty, home care or health care experience</li><li>Advanced Microsoft Excel skills</li></ul> 

Other Skills / Abilities 
<ul><li>Must always maintain company and employee confidentiality.</li><li>Must maintain professional boundaries at all times.</li><li>Ability to remain calm and professional in stressful situations.</li><li>Attention to detail.</li><li>Time Management</li><li>Effective problem-solving and conflict resolution</li><li>Excellent organization and communication skills</li></ul> 

Physical Requirements 
<ul><li>Must be able to speak, write, read, and understand English.</li><li>Occasional lifting, carrying, pushing, and pulling of up to 25 pounds.</li><li>Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting.</li><li>Must be able to sit and climb stairs.</li><li>Must have visual and hearing acuity.</li></ul> 

Environment 
<ul><li>Performs duties in an office environment with occasional field visits during agency operating hours</li><li>Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions.</li></ul> 

Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 
Vaccine Requirement 
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.</div>
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California</div>

Flexcar

<div>Job Title: Operations Specialist 
Location: Onsite in Nashville, TN 
Employee Type: Non-Exempt, Full-Time 
Compensation: $22,50/hr + Benefits 
The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks. 
What You&rsquo;ll Do:<ul><li>
Clean and detail a high volume of cars inside and out to meet Flexcar standards</li><li>
Assess vehicle quality and damage by using our technology</li><li>
Communicate with other Flexcar team members using a smart device</li><li>
Complete readiness and return checklists accurately and quickly</li><li>
Complete infleet inspections and the vehicle optioning process</li><li>
Use our technology to take consistent high-quality images for our website</li><li>
Conduct accurate, daily complete inventory scans, and assist with reconciliation process</li><li>
Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market.</li><li>
Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars</li><li>
Address issues with vehicles to return them to customers as quickly as possible.</li><li>
Maintain all Flexcar facilities and property to company standards</li><li>
Assist the order delivery team to deliver customer cars for orders, as needed</li><li>
Complete other assigned tasks from team leads and managers as directed</li></ul>
What You&rsquo;ll Love About this Role:<ul><li>
Being a core member of the Operations Team &ndash; our customer safety depends on you!</li><li>
Being part of an automotive company that recognizes talent &ndash; where you can make a difference.</li><li>
We are growing quickly &ndash; which means your career can grow quickly with us too!</li></ul>
What Drives Success for this Role:<ul><li>
Being an effective multitasker with strong time management skills</li><li>
Tech savviness &ndash; you'll be using a company provided smartphone throughout your day to manage tasks</li><li>
Ability to work in a customer-centric environment</li><li>
Excellent verbal and written communication skills</li><li>
Operating as a team player in a fast-paced environment</li><li>
Flexibility to workdays, evenings, weekends and/or holidays</li><li>
Willingness to work outdoors (weather and other conditions vary)</li><li>
Ability to carry tools and marketing materials (up to 50 lbs.)</li><li>
Valid driver&rsquo;s license and an acceptable driving record (per company standards)</li><li>
At least 18 years old</li></ul> 
What tops the tank:<ul><li>
Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.</li><li>
Save for Your Future! 401(k) with company match from day one of hire</li><li>
Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance</li><li>
Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee</li><li>
Weekly Pay and Employee Referral Bonus</li></ul>
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
LrKghJ0Zm9</div>

Cushman & Wakefield

<div>Job Title
Operations Specialist
Job Description Summary
The Operations Specialist is responsible for managing the front desk, facilities, accounts payable and accounts receivable. Responsibilities include back-office operations, answering the main phone line, greeting visitors, coordinating office meetings, and supporting the Office Manager.
Job Description<div></div><ul><li>
Creatively solve problems to ensure the market&rsquo;s offices operate in an efficient and effective manner</li></ul><div><div><div><div><div><div><div><div><div><ul><li>
Coordinate purchasing &amp; stocking office supplies and equipment</li><li>
Oversee facilities management, work with building engineering and janitorial staff</li><li>
Coordinator Certificates of Insurance between vendors and Building Management</li><li>
Regularly interact with clients, prospective clients and visiting executives</li><li>
Support office technology implementations, upgrades, support, facilities, telecommunications, emergency preparedness and business continuity planning</li><li>
Provide administrative support duties as a backup to coordinators</li><li>
Assist on office communications using programs: PowerPoint and InDesign</li><li>
Provide technical support including new hire computer set up, meeting presentations, and equipment trouble shooting. New hire orientation.</li><li>
Answer telephones, handle &amp; screen calls, and route to appropriate individuals, or take messages for multiple offices</li><li>
Process and code invoices for payment</li><li>
Collect, research, code and scan checks for deposit</li><li>
Sort and distribute incoming mail and deliveries</li><li>
Maintain postage machine, copiers</li><li>
Restocking of kitchen and office supplies daily</li><li>
Establish and monitor facility standards (cleaning and other maintenance)</li><li>
Act as office contact for property management</li><li>
Coordinate meetings and/or special events, including set up, clean up and catering</li><li>
Maintain office files: Electronic and hard copy files</li><li>
Performs other related duties as required or requested</li></ul><h1 class="jobSectionHeader">
Other Requirements &amp; Administrative Duties</h1><ul><li>
Bachelor&rsquo;s Degree (Business, Communications, or related field) or 2+ years of administrative support experience in a corporate environment</li><li>
Combination of education without a degree and corporate work experience will be considered</li></ul><ul><li>
Proficiency with Microsoft Office Suite</li><li>
Knowledge of InDesign, Workday and Salesforce a plus</li><li>
Excellent verbal and written communication skills</li><li>
Proven ability to exercise discretion in dealing with confidential information and highly sensitive issues</li><li>
Strong interpersonal skills and problem-solving ability</li><li>
Proven record of punctuality and good attendance</li></ul><h1 class="jobSectionHeader">
Physical Requirements</h1><ul><li>
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day.</li><li>
Some overtime may be required.</li><li>
Regularly required to lift supply boxes; some could weigh up to 30 pounds</li><li>
Extensive walking throughout the office, stocking kitchen supplies and office supplies</li><li>
Ability to read and understand information and ideas presented orally and in writing</li><li>
Ability to communicate information and ideas in writing and orally so others will understand</li><li>
Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays</li></ul></div></div></div></div></div></div></div></div></div> 

Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. 

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate&rsquo;s experience and qualifications. 

The company will not pay less than minimum wage for this role. 

The compensation for the position is: $ 74,290.00 - $87,400.00
Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: &ldquo;Cushman &amp; Wakefield&rdquo;</div>

Marathon Petroleum Corporation

<div>
 
 An exciting career awaits you
 
 
 
 At MPC, we&rsquo;re committed to being a great place to work &ndash; one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
 
 
 
 Marathon Pipe Line &ndash; Operations Specialist (BANGL Area)
 
 
 
 
 Overview:
 
 
 
 Step into a pivotal role at the heart of Marathon Pipe Line&rsquo;s BANGL Area&mdash;where operational excellence meets innovation and career growth knows no bounds. As the Operations Specialist, you won&rsquo;t just maintain safe and reliable pipeline operations; you&rsquo;ll be a driving force behind the transformation of the BANGL asset, one of MPL&rsquo;s most strategically important and dynamic regions.
 
 
 In this role, you&rsquo;ll architect and implement robust management systems that elevate human performance and operational reliability across all pipeline sites. Your expertise will shape essential procedures and work processes, empowering teams to execute field operations and projects with unmatched safety and efficiency. Reporting directly to the Houston Region Operations Superintendent&mdash;and collaborating closely with the BANGL Area Manager&mdash;you&rsquo;ll ensure best practices are shared and standards are raised across the entire MPL network.
 
 
 The BANGL asset is a cornerstone of MPL&rsquo;s growth and innovation strategy. By championing new initiatives and leading change, you&rsquo;ll not only safeguard critical infrastructure but also position yourself at the forefront of industry advancements. This is a launchpad for professionals who aspire to make a tangible impact, develop cross-functional leadership skills, and accelerate their careers within a company that values vision, initiative, and continuous improvement.
 
 
 This position will report to the Houston Region Operations Superintendent to ensure consistency across MPL, with dotted line reporting to the BANGL Area Manager.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Lead change by implementing and maintaining new initiatives, which include life critical skills, hazard awareness and management of change. Engage with Area employees regularly to facilitate discussions and acceptance of approved processes and standards. Serve as champion of change within the Area.
 </li>
 <li>
 Coordinate and support the development, review and maintenance of Commissioning Decommissioning and Recommissioning (CDR) and energy isolation plans for MPL projects and maintenance activities.
 </li>
 <li>
 Develop, update, and manage field operating procedures to assure compliance with standards. Routinely review the local operating procedures and adapt as corporate changes occur to assure local Area compliance.
 </li>
 <li>
 Effective meeting facilitation and communication while working to build consensus across multiple business units when needed. Demonstrates ability to collaborate with diverse groups including corporate SMEs, engineers, industry peers, contractors, landowners, and community stakeholders.
 </li>
 <li>
 Support and facilitate local facilities&rsquo; procedural training for Area employees or assist in piloting new programs. Provide technical assistance to employees toward expedient problem resolution.
 </li>
 <li>
 Leverage technology to pursue opportunities for innovation, efficiency and continuous improvement.
 </li>
 <li>
 Maintain a safe and healthy work environment by following, implementing, and enforcing Company safety standards, practices and procedures, and complying with legal requirements.
 </li>
 <li>
 Act as a champion for the Marathon Process Safety System. Facilitate the Marathon Process Safety System (MPSS) integration within the Area and support L&amp;S safety initiatives. Monitor Area compliance with MPSS elements and develop recommendations for continuous improvement.
 </li>
 <li>
 Assist in the development of operational tactics aligned with MPL 6, Region, and Area goals. Assist in communicating vision and strategies to ensure understanding and promote employee ownership.
 </li>
 <li>
 Shares on-call responsibilities with leadership team, support for 24/7 operations, critical project downtimes and emergency response. Initiates initial response to emergencies such as accidents, spills, or injuries involving pipeline or contract personnel.
 </li>
 <li>
 Support incident investigations through the identification, implementation, and closure of field related improvements. May participate in significant investigations.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Degree: Bachelor&rsquo;s Degree in Engineering preferred.
 </li>
 <li>
 Years&rsquo; Experience Required: Oil &amp; Gas Operations and/or Engineering experience minimum of 4 plus years
 </li>
 <li>
 Travel Required: Up to 50%
 </li>
 <li>
 Driver&rsquo;s License Required: Yes
 </li>
 <li>
 Location: Midland, TX, San Antonio, TX or Pasadena, TX
 
 
 </li>
 </ul>
 #LS #mpl
 
 
 As an energy industry leader, our career opportunities fuel personal and professional growth.
 
 
 Location:
 
 
 Pasadena, Texas
 
 
 Additional locations:
 
 
 Midland, Texas, San Antonio, Texas
 
 
 Job Requisition ID:
 
 
 00019670
 
 
 Location Address:
 
 
 431 North Preston Rd
 
 
 Education:
 
 
 Employee Group:
 
 
 Full time
 
 
 Employee Subgroup:
 
 
 Regular
 
 
 Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
 
 
 If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
 
 
 Equal Opportunity Employer: Veteran / Disability
 
 
 We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
</div>

invygo

<div>
 
 About Invygo
 
 
 
 Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations.
 
 
 Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth understanding of our customers' mobility needs.
 
 
 Our app enables customers to own or subscribe to a car on a monthly basis without any hassle. Customers can commit for a minimum of 1 month with our monthly plans or 36 months with our Subscribe to Own service.
 
 
 invygo's car subscription service is different from renting or buying a car. We offer the best of both worlds. Unlike renting, we don't require our customers to make a large deposit upfront. They can also choose the exact car model and features they want through our app, a benefit that rental companies don't offer. Buying a car comes with high up-front and maintenance costs, long-term commitment, registration and insurance charges. With invygo's Subscribe to Own plans, our customers pay an all-inclusive fee monthly without the additional paperwork and cost.
 
 
 
 At invygo, we empower our customers to access a car with no deposit or down payment, no long-term commitment, and the option to cancel their monthly subscription plans at any time through our seamless digital platform.
 
 
 
 
 About The Role
 
 
 
 This hybrid role is designed to support both our customers and the operations team during critical moments of their journey with Invygo. You will play a key role in managing daily interactions with car dealers and customers, ensuring operational efficiency, and building strong partnerships to meet and exceed assigned KPIs.
 
 
 
 What You Will Do as an Operation Specialist:
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experiences in every interaction, whether with customers, car dealers, or your Invygo teammates
 </li>
 <li>
 Manage and resolve a high volume of requests and complaints with confidence and efficiency
 </li>
 <li>
 Collaborate with cross-functional teams, including engineering, data, and marketing, to develop new processes and products that enhance the customer experience
 </li>
 <li>
 Handle daily WhatsApp requests from dealers, ensuring timely and accurate responses
 </li>
 <li>
 Support the operations team in managing escalated scenarios and provide solutions to complex issues
 </li>
 <li>
 Occasionally handle challenging customer interactions, both in-person and over the phone, requiring strong customer service experience
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 What We Want:
 
 
 
 <ul>
 <li>
 Bachelor's degree with experience in Customer Experience (CX) or the hospitality industry
 </li>
 <li>
 Proficiency in both English and Arabic, with strong verbal and written communication skills
 </li>
 <li>
 Excellent computer skills, including experience with Office, Google Suite, or other platforms
 </li>
 <li>
 Strong troubleshooting, multitasking, and organizational abilities
 </li>
 <li>
 The ability to structure your day effectively to meet targets
 
 
 </li>
 </ul>
 
 What We Like:
 
 
 
 <ul>
 <li>
 A passion for helping people and outstanding communication skills
 </li>
 <li>
 Comfort working in a startup environment with an understanding of startup methodologies (e.g., Agile, Sprint)
 </li>
 <li>
 High attention to detail and the ability to work at a fast pace
 </li>
 <li>
 A positive, can-do attitude, taking ownership of ongoing issues and going the extra mile to solve root causes
 </li>
 <li>
 A strong team player who enjoys working both independently and collaboratively
 </li>
 </ul>
</div>

Invygo

<div>About invygo
Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations.
Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth understanding of our customers' mobility needs.
Our app enables customers to own or subscribe to a car on a monthly basis without any hassle. Customers can commit for a minimum of 1 month with our monthly plans or 36 months with our Subscribe to Own service.
invygo's car subscription service is different from renting or buying a car. We offer the best of both worlds. Unlike renting, we don't require our customers to make a large deposit upfront. They can also choose the exact car model and features they want through our app, a benefit that rental companies don't offer. Buying a car comes with high up-front and maintenance costs, long-term commitment, registration and insurance charges. With invygo's Subscribe to Own plans, our customers pay an all-inclusive fee monthly without the additional paperwork and cost.
At invygo, we empower our customers to access a car with no deposit or down payment, no long-term commitment, and the option to cancel their monthly subscription plans at any time through our seamless digital platform.
About the role
This hybrid role is designed to support both our customers and the operations team during critical moments of their journey with Invygo. You will play a key role in managing daily interactions with car dealers and customers, ensuring operational efficiency, and building strong partnerships to meet and exceed assigned KPIs.
What You Will Do as an Operation Specialist:<ul>
<li>
Deliver exceptional customer experiences in every interaction, whether with customers, car dealers, or your Invygo teammates.</li>
<li>Manage and resolve a high volume of requests and complaints with confidence and efficiency.</li>
<li>Collaborate with cross-functional teams, including engineering, data, and marketing, to develop new processes and products that enhance the customer experience.</li>
<li>Handle daily WhatsApp requests from dealers, ensuring timely and accurate responses.</li>
<li>Support the operations team in managing escalated scenarios and provide solutions to complex issues.</li>
<li>Occasionally handle challenging customer interactions, both in-person and over the phone, requiring strong customer service experience.</li>
</ul>
Requirements
What We Want:<ul>
<li>
Bachelor&rsquo;s degree with experience in Customer Experience (CX) or the hospitality industry.</li>
<li>Proficiency in both English and Arabic, with strong verbal and written communication skills.</li>
<li>Excellent computer skills, including experience with Office, Google Suite, or other platforms.</li>
<li>Strong troubleshooting, multitasking, and organizational abilities.</li>
<li>The ability to structure your day effectively to meet targets.</li></ul> 
What We Like:<ul>
<li>
A passion for helping people and outstanding communication skills.</li>
<li>Comfort working in a startup environment with an understanding of startup methodologies (e.g., Agile, Sprint).</li>
<li>High attention to detail and the ability to work at a fast pace.</li>
<li>A positive, can-do attitude, taking ownership of ongoing issues and going the extra mile to solve root causes.</li>
<li>A strong team player who enjoys working both independently and collaboratively</li></ul></div>

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