operations supervisor 2nd shift

GXO Logistics

<div>Logistics at full potential. 
At GXO, we&rsquo;re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you&rsquo;ll have the support to excel at work and the resources to build a career you can be proud of. 
2nd Shift, Monday - Friday, 2:00 pm - 10:30 pm 
We&rsquo;re seeking a Supervisor, Supply Chain Operations, who can bring out the best in his/her team. If you know how to encourage people to continually raise the bar while taking responsibility for all day-to-day warehouse operations, you might be an ideal fit for our growing company. As a member of our team, you&rsquo;ll have the committed support to excel at your job and the resources to build an exciting career. 
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. 
What you&rsquo;ll do on a typical day:
<ul><li>Ensure efficient daily operations of the warehouse</li></ul>
<ul><li>Prepare schedules</li></ul>
<ul><li>Supervise the team and provide training and coaching to improve performance</li></ul>
<ul><li>Monitor work quality to consistently deliver exceptional customer service</li></ul>
<ul><li>Demonstrate an understanding of the company quality policy</li></ul>
<ul><li>Adhere to the GXO 7S program</li></ul>
<ul><li>Communicate well with leadership, team members and other departments</li></ul>
<ul><li>Implement continuous improvement action plans</li></ul>
<ul><li>Always maintain a clean environment</li></ul> 
What you need to succeed at GXO: 
At a minimum, you&rsquo;ll need:
<ul><li>2 years of relevant work experience</li></ul>
<ul><li>Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment</li></ul>
<ul><li>Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends</li></ul> 
It&rsquo;d be great if you also have:
<ul><li>Bachelor's degree in Logistics or a related field</li></ul>
<ul><li>2 years of managerial or supervisory experience</li></ul>
<ul><li>Bilingual English/Spanish</li></ul>
<ul><li>Experience in an AS9100 or ISO environment</li></ul>
<ul><li>Warehousing or Third-Party Logistics (3PL) experience</li></ul> 
This job requires the ability to:
<ul><li>Lift objects of various shapes, sizes and weights</li></ul>
<ul><li>Stand, sit or walk for extended periods of time</li></ul>
<ul><li>Reach (including above your head), bend, climb, push, pull, twist, squat and kneel</li></ul>
<ul><li>Handle or manage tools or equipment</li></ul>
<ul><li>Tolerate hot or cold warehouse environments</li></ul> 
We engineer faster, smarter, leaner supply chains. 
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team &ndash; energetic, innovative people of all experience levels and talents who make GXO a great place to work. 
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. 
 
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. 
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.</div>

Operations Supervisor - 2nd Shift

SpaceX

<div><div>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.</div>
SUPERVISOR, MATERIALS MANAGEMENT - 2ND SHIFT

SpaceX's Materials Management team is a crucial part of supply chain managing the daily receipt, distribution, and issuance of materials critical to building, launching, and recovering rockets. Our goal is to become a leader in supply chain and logistics performance with high on time delivery rates. The Supervisor will be responsible for managing the day-to-day activities and exceeding customer expectations by leading continuous improvement to improve all aspects of materials management for our launch site.

 RESPONSIBILITIES:
<ul><li>Manage an hourly workforce by assessing employee performance, providing positive/constructive feedback, facilitating conflict resolution, and addressing repeat issues with corrective actions, performance improvement plans or through disciplinary means</li>
<li>Lead by setting an example, taking feedback from all levels of the organization, and motivating your organization to achieve the highest level of results</li>
<li>Monitor and improve operations, ensuring a safe work environment &ndash; with the goal of zero OSHA recordable annually</li>
<li>Ensure business practices are being followed to not only guarantee the processing of product in a quality manner, but also meet those needs outlined in AS9100 and customer flow-down requirements</li>
<li>Manage the incoming acceptance, storing and issuing of a wide variety of parts, details and hardware into inventory</li>
<li>Manage operations that provide industry leading levels of customer service in all operations: recognizing the needs of the business and adapting to support our mission</li>
<li>Lead cost saving opportunities, identifying internal/external cost reductions and optimization opportunities</li>
<li>Ensure cycle counting procedures are routinely followed to meet both our internal and external audit requirements</li>
<li>Assist in the control of a fleet of vehicles, ensuring the necessary preventative maintenance, upkeep and enhancements are made to service the customer</li>
<li>Develop and maintain the appropriate service routes and material replenishments to deliver material to internal customers at agreed upon service levels</li>
<li>Supervise the local shipping and receiving operation; coordinating movements into and out of the local facility, along with critical point to point movements outside of the local facility</li>
<li>Drive projects and changes that contribute to materials management's ongoing improvement</li>
<li>Ensure procedures are routinely being followed for shelf-life storage and maintain proper rotation of stock, FIFO</li>
<li>Ensure the appropriate environmental controls are continuously effective, depending on the material requirements of the items being stored</li>
<li>Actively monitor and grow the workforce, ensuring team members are challenged and performing at the expected standards</li>
<li>Monitor and approve employee time-keeping records</li>
<li>Support and maintain metric goals and objectives for the Cape production coordinator and Cape inventory teams</li>
</ul>
BASIC QUALIFICATIONS:
<ul>
<li>Bachelor's degree and 2+ years of professional experience in materials management, supply chain, or production/manufacturing; or 4+ years of professional experience in materials management, supply chain, or production/manufacturing</li>
<li>1+ years of experience leading a team or project</li>
</ul>
PREFERRED SKILLS AND EXPERIENCE:
<ul>
<li>Bachelor's degree in supply chain, business, science, engineering, or similar technical discipline</li>
<li>Completion of a leadership or rotational development program</li>
<li>The Association for Supply Chain Management certification &ndash; CPIM or CSCP</li>
<li>Lean/6-Sigma experience (green/black Belt certifications)</li>
<li>Excellent communication and team-building skills</li>
<li>Organized and self-driven, capable of working independently with little direction</li>
<li>Ability to work in a fast-paced /cross-functional environment</li>
<li>Experience within an aerospace, aviation, or automotive manufacturing environment</li>
<li>Computer Skills &ndash; Microsoft Office applications, SQL and PowerBI</li>
</ul>
ADDITIONAL REQUIREMENTS:
<ul>
<li>Ability to pass Air Force background check for Vandenberg Space Force Base</li>
<li>Ability to work 2nd shift: Monday - Friday from 5:00pm - 3:30am</li>
<li>Willingness to work extended hours and weekends when needed to meet critical deadlines</li>
<li>Standing, climbing, bending, grasping, sitting, pulling, pushing stooping, stretching, and carrying are generally required to perform the functions of this position</li>
</ul>
COMPENSATION AND BENEFITS: 
 
Pay range: 
Materials Management/Supervisor: $95,000.00 - $135,000.00/per year 
 
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation &amp; will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.<div>
ITAR REQUIREMENTS:
<ul>
<li>To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. &sect; 1157, or (iv) Asylee under 8 U.S.C. &sect; 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.</li>
</ul>
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.</div></div>

Supervisor, Materials Management - 2nd Shift

Nashua School District

<div></div><div><ul><div><div>JobID: 12026</div></div> 
<div><div>
Position Type: 
 Maintenance/Custodial/Custodian 
</div><div>
Date Posted: 
 9/10/2025 
</div><div>
Location: 
 Mount Pleasant Elementary School 
</div><div>
Date Available: 
 ASAP 
</div><div>
Closing Date:
 
 9/19/2025 or Until Filled 
</div>
 POSITION: Custodian 2nd Shift Grade 1 
LOCATION: Mount Pleasant Elementary School 
 (All Grade 1 Custodians hired on or after 11/01/2019 shall be hired with a &quot;District Wide&quot; custodial designation per Union Agreement.) 
WORK YEAR: Year Round: 2:30 PM to 10:30 PM (Monday through Friday) 
STARTING: ASAP 
SALARY RANGE: $21.40/hr (Grade 1) after 90 day probationary period. 
 (during probationary period, the wage rate will be $2.00 less per hour ) 
QUALIFICATIONS: 
High school education or equivalent. One year's experience in janitorial routines. Physical ability to perform assigned duties which includes the ability to walk, bend and stand for long periods of time, climb stairs and ladders, crawl in confined spaces, shovel, work at a minimum height of 15 to 20 feet above ground, lift and carry objects weighing a minimum of 100 lbs (with assistance) and the ability to work with a variety of cleaning, snow removal and lawn care equipment and products, and construction/maintenance related adhesives and products. 
 
SUMMARY OF RESPONSIBILITIES: 
Assist the Head Custodian in maintaining the school building and grounds in a clean, orderly and safe condition. Sweep and mop floors in assigned building areas; wash windows and glass partitions; check and change light bulbs as needed; assist with the moving of furniture and equipment; perform minor emergency repairs; routinely maintain and have a working knowledge of all required janitorial equipment; aide in emergency cleanups; report problems observed in and around the building such as vandalism to the Custodian; assist with snow removal near building entrances when required; assist in the cafeteria operations daily; perform any other job related duties as may be assigned by the Head Custodian or Plant Operations Supervisor. 
 
APPLICATION PROCEDURE:
 
Current custodians in the bargaining agreement should utilize the transfer process. All other applicants should apply online at www.nashua.edu.
 
 
This notice should not be construed to imply that this is the exclusive list of job functions associated with this position.
<div></div>The Nashua Board of Education reaffirms its position of compliance with applicable State and Federal laws of nondiscrimination on the basis of race, color, national origin, religion, sex, sexual orientation, physical or mental disability, marital status, familial status, genetic information and age in admission to, access to, treatment in or employment in the services, programs and activities of the Nashua School District.</div></ul></div>

Custodian 2nd Shift Grade 1

Amazon

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 As an Operations Supervisor you will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our 3PL vendors and associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 High school or equivalent
 </li>
 <li>
 1+ Years of experience managing 3PL logistics partner
 </li>
 <li>
 2+ years experience working with power bi, power queries, and excel.
 </li>
 <li>
 Very good English language level, and able to communicate clearly.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working in a fast paced environment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A2992279
</div>

Operations Supervisor, SPX7 3P SC

Penske Truck Leasing

<div>Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?
Do you have a proven ability to supervise processes as well as activities and tasks?
Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?
Do you a have proven record to motivate, engage, coach, and communicate with team members?
Do you have a demonstrated ability to drive process improvement and lead change?
Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.
The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Schedule: Wednesday-Saturday 6:00PM-6:00AM
Supporting: 65 Drivers
Experience: Transportation background, strong communicator, goal oriented, detail oriented, demonstrated leadership skills
Salary: $54,900 - $72,700 annually and bonus eligible up to 12% of base salary. In addition to your base salary, you will receive a bi-weekly shift differential of $205.00 because you are working a third shift ($5330.00 annually).
Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/
Position Summary:
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc.workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.
Major Responsibilities:
People
<ul><li>Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives</li>
<li>Establish and sustain that performance standards are communicated that are specific and measurable</li>
<li>Interview hourly associates and provide recommendations for hire</li>
<li>Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates</li>
<li>Motivate and engage associates by focusing on team accomplishments and recognition</li>
</ul>Operations
<ul><li>Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control</li>
<li>Conduct team meetings</li>
<li>Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training</li>
<li>Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift</li>
<li>Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution</li>
<li>Complete all necessary records and reports in a timely and accurate fashion</li>
</ul>Finance
<ul><li>Ensure compliance with financial policies &amp; procedures such as tracking MPG, returns, damages, etc.</li>
<li>Understand the relationship between decision-making and profitability</li>
<li>Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets</li>
</ul>Safety
<ul><li>Ensure day-to-day management and associate activities are aligned with the location safety strategy</li>
<li>Provide associates with communication, training, feedback, and direction to ensure safe performance</li>
<li>Ensure compliance with all applicable regulatory agencies and company policies and procedures</li>
<li>Conduct safety observations</li>
</ul>Growth / Customer Experience
<ul><li>Understand the location-specific customer goals &amp; objectives and work to meet and exceed these expectations daily</li>
<li>Ensure the customer knows that we are committed to helping them meet their objectives</li>
<li>Determine areas that could benefit from Continuous Improvement efforts</li>
</ul>Fleet/Assets
<ul><li>Properly plan work assignments to ensure effective use of fleet equipment</li>
<li>Work with hourly associates to ensure they understand safe and efficient operation of equipment</li>
<li>Work with vendors to ensure equipment is maintained</li>
<li>Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete</li>
<li>Other projects and tasks as assigned by supervisor</li>
</ul>Job Qualifications:
<ul><li>Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers. &not;</li>
<li>Must have ability to work efficiently and independently with strong time management and organizational skills</li>
<li>Strong written/oral communication skills and the ability to actively listen are required</li>
<li>Ability to manage through a problem, think critically, and make decisions independently</li>
<li>Ability to drive process improvement and lead change</li>
<li>Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required</li>
<li>Must demonstrate ownership &amp; responsibility to run the operation with a sense of urgency</li>
<li>High School Diploma or equivalent required</li>
<li>Bachelor&rsquo;s Degree preferred</li>
<li>Regular, predictable, full attendance is an essential function of the job</li>
<li>Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.</li>
</ul>Physical Requirements:
<ul><li>The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.</li>
<li>While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</li>
</ul>Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Function: Logistics &amp; Supply Chain
Job Family: Operations
Address: 1200 N Kirk Rd
Primary Location: US-IL-Batavia
Employer: Penske Logistics LLC
Req ID: 2510570</div>

Operations Supervisor - Night Shift Differential - Transportation (Supply Chain/Logistics)

Jackpot.com

<div>
 
 About the Role:
 
 
 
 Our Operations team is critical to our success and we are looking for a diligent, passionate Operations Supervisor to serve as our operational shift lead, supervise our Operations Associates, and act as additional support to our Operations Manager. This role is part-time, non-exempt, and
 
 based on-site in our Aurora, Colorado location. Shifts are evenings during the week and open availability on the weekend.
 
 Hours may be subject to change as we monitor our business needs. This is the perfect opportunity if you love overseeing operations, mentoring team members, are interested in growing your career at a start-up, and playing a key role in growing a business!
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Lead and ensure successful day-to-day lottery processing operations by overseeing and training a team of Operation Associates, proactively making recommendations for operational improvements, and providing general technical support
 </li>
 <li>
 Serve as the first point of contact for our Operations Associates and support escalations in the absence of the Operations Manager including facility issues, product outages, and staffing gaps
 </li>
 <li>
 Support back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team members
 </li>
 <li>
 Prepare SOS (Start of Shift) &amp; EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to Operations Manager
 </li>
 <li>
 Oversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliation
 </li>
 <li>
 Scan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)
 </li>
 <li>
 Assist with other various ad-hoc duties and projects as needed
 
 
 </li>
 </ul>
 
 You Ideally Have:
 
 
 
 <ul>
 <li>
 Junior level supervisory/lead experience
 </li>
 <li>
 Prior experience in retail, warehouse, or logistics operations
 </li>
 <li>
 Medium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.
 </li>
 <li>
 The ability to lift up to 40 pounds as needed
 
 
 </li>
 </ul>
 
 About You:
 
 
 
 <ul>
 <li>
 You have grit, tenacity, and what people describe to be a "get it done" mentality. You don't believe any task is too big or too small for you
 </li>
 <li>
 You are known for your ability to pivot on the fly with changing priorities and remain calm under pressure
 </li>
 <li>
 You don't mind if there isn't an existing playbook for you to follow; you are resourceful and self-reliant
 </li>
 <li>
 Your team members describe you as available, helpful, and a problem solver. You feel proud when you're able to help others succeed in their roles
 </li>
 <li>
 You have a high attention to detail and are organized in how you work and get things done
 </li>
 <li>
 You fully own and are committed to your work. You don't believe in cutting corners and it shows in the quality of your work
 
 
 </li>
 </ul>
 
 One of Jackpot's core values is Lifelong Learning. We don't believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you've read so far sounds exciting but your experience doesn't quite match what we're looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.
 
 
 
 
 What We Can Offer You:
 
 
 
 
 
 <ul>
 <li>
 $22-$26 hourly pay rate
 </li>
 <li>
 401k
 </li>
 <li>
 Sick Time
 </li>
 <li>
 Dedication to Lifelong Learning through our Monthly Speaker Series
 </li>
 <li>
 Monthly cultural and social events
 </li>
 <li>
 A culture of trust and accountability
 
 
 </li>
 </ul>
</div>

Operations Supervisor (Part-Time)

Bank of America

<div>Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. 
 
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. 
 
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. 
 
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! 
Job Description: 
This job is responsible for the initial response to emergencies and critical incidents reported to the 24-hour command center. Key responsibilities include providing operational support and coordination between reporting parties and various teammates, law enforcement and vendors within the incident management policy and system framework to ensure seamless communications. Job expectations include documentation and resource management to facilitate timely response and resolution, providing administrative and logistical support, and monitoring and managing alarm and video systems.
Responsibilities:<ul><li>
Responds to inbound calls into SOACC Command Center</li><li>
Documents engagement reports pertaining to physical security incidents</li><li>
Monitors and responds to security system alerts</li><li>
Manages access to monitored facilities in line with standards</li><li>
Organizes and manages information flows between reporting parties and the incident management system, ensuring data integrity, confidentiality and accessibility</li></ul>
Required Qualifications:<ul><li>
Knowledge of Security Protocols: Understanding of security protocols and emergency response procedures.</li><li>
Crisis Management: Experience in handling crisis situations calmly and effectively.</li><li>
Must be highly organized and can handle several tasks concurrently and prioritize work appropriately.</li><li>
Ability to work in a team environment is essential.</li><li>
Rapidly analyze complex alarm and incident information from systems used by SOACC and maintain proficient operational knowledge of these systems as technology advances.</li><li>
Ability to work flexible shift schedules.</li><li>
Ability to accurately identify issues, implement effective resolutions and/or make recommendations and appropriately elevate to senior management.</li><li>
The Operations specialist must be flexible, energetic, and willing to take ownership for work performed and decisions made during the course of duty.</li><li>
High degree of professionalism with a service-minded attitude</li><li>
Strong attention to detail</li><li>
Effective interpersonal, communication and writing skills</li><li>
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>
Typing speed &ndash; 45 wpm or better</li><li>
Ability to execute on approved business strategies with appropriate management support</li><li>
Must have a valid driver&rsquo;s license</li><li>
Must be able work 2nd shift hours/schedule</li></ul>
Desired Qualifications:<ul><li>
Associate&rsquo;s degree in Criminal Justice, an IT related field or equivalent work experience</li><li>
Experiences working in a Global Security Command Center</li></ul>
Skills:<ul><li>
Active Listening</li><li>
Adaptability</li><li>
Attention to Detail</li><li>
Facilities Management</li><li>
Oral Communications</li><li>
Critical Thinking</li><li>
Customer and Client Focus</li><li>
Decision Making</li><li>
Emotional Intelligence</li><li>
Problem Solving</li><li>
Business Operations Management</li><li>
Collaboration</li><li>
Due Diligence</li><li>
Issue Management</li><li>
Written Communications</li></ul>
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40</div>

SOACC Operations Specailist I - 2nd shift - Kansas City, MO

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