operations supervisor

ibex. Pakistan

<div>
 
 
 Position Overview
 
 
 
 To supervise daily operations of the insurance customer service team, ensure SLA and quality targets are met, and deliver a high standard of customer experience across voice, email, and chat channels for policyholders and prospects.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Supervise a team of 15&ndash;20 Customer Service Representatives handling inbound/outbound calls, emails, and chats related to policy inquiries, claims status, and complaints.
 
 
 &bull; Monitor team performance against KPIs: AHT, FCR, CSAT, adherence, and quality scores.
 
 
 &bull; Conduct call calibrations, coaching sessions, and provide floor support to improve agent performance.
 
 
 &bull; Ensure compliance with insurance regulations, data privacy, and company policies.
 
 
 &bull; Handle escalated customer complaints and ensure resolution within TAT.
 
 
 &bull; Coordinate with Claims, Underwriting, and IT teams for issue resolution and process improvements.
 
 
 &bull; Prepare daily/weekly performance reports and present insights to management.
 
 
 &bull; Identify training needs and coordinate with L&amp;D for agent upskilling.
 
 
 
 
 
 
 Required Qualifications &amp; Experience
 
 
 
 &bull; Master&rsquo;s or Bachelor&rsquo;s degree in Business Administration, Commerce, or equivalent.
 
 
 &bull; 5&ndash;7 years of experience in a contact center, with 2&ndash;3 years in a supervisory/lead role preferred.
 
 
 &bull; Prior experience in an insurance company is mandatory.
 
 
 &bull; Strong knowledge of insurance products: Motor, Health, Travel, Life.
 
 
 &bull; Proficiency in CRM tools, MS Excel, and contact center platforms.
 
 
 &bull; Excellent communication and people management skills.
 
 
 
</div>

Operations Supervisor

<div>The shift will consist of three 12 hours days- Saturday, Sunday and Monday with the following hours:
Saturday- 4:45am-5:15pm
Sunday- 4:45am-5:15pm
Monday- 4:00am-4:30pm 
Operations Supervisor - Distribution 
The Operations Supervisor role has a national salary range of $62,500 - $70,000.
For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. 
 
As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. 
With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. 
Job Description:<ul><li>
Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.</li><li>
Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.</li><li>
Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.</li><li>
Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.</li></ul> 
Required Education and Experience:<ul><li>
Bachelors degree or equivalent experience, preferred.
</li><li>1+ years operations experience in a lead/supervisor/management role, preferred.
</li><li>1+ years logistics industry experience, preferred.
</li><li>Staff management, workload planning, objective setting and organizational skills, preferred.</li></ul> 
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.
Our Organization is an equal opportunity employer. 
#LI-Onsite 
 
Brand: DHL
 
Address: 3815 N Cotton Ln Goodyear, AZ - 85395
 
Property Description: 5425 - Goodyear AZ WERC
 
Property Number: 5425</div>

Operations Supervisor - Distribution

Circuit

<div>Description:

Who Are We?
Circuit&rsquo;s ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of life. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs. We work with innovative cities and forward-thinking advertising partners to offer electric shuttles that make mobility easier, smarter, more affordable, and fun.
What Do We Value?
Circuit is built by energetic team members from diverse backgrounds. Every mile makes a difference at Circuit: we tackle big challenges in small steps. Circuit employs hard-working individuals who are passionate about changing the world one ride at a time. We maintain a flexible work environment with a warm and welcoming company culture.
What Will You Do?
The Supervisor is responsible for leading daily operations across Massachusetts including Plymouth, Stoneham and Wareham. Reporting to the Area Manager, this hands-on role oversees Shift Leads and Driver Ambassadors to ensure each program runs safely, efficiently and in alignment with Circuit&rsquo;s service standards.
As a frontline leader, the Supervisor plays a vital role in delivering Circuit&rsquo;s mission. This position ensures fleet readiness, team accountability and outstanding rider experiences.
The role requires flexibility in scheduling and availability to support teams when service is active. The ideal candidate will lead by example, foster a positive team culture and take pride in keeping Circuit&rsquo;s operations running smoothly and sustainable every day.
Daily Operations &amp; Fleet Oversight<ul><li>
Oversee daily market operations to ensure shifts are fully staffed and executed on time.</li><li>
Manage attendance, timekeeping, and scheduling.</li><li>
Ensure the vehicle fleet is safe, clean, charged, and operationally ready each day.</li><li>
Maintain inventory of supplies and equipment at the market facility.</li><li>
Escalate issues as needed to the Area Manager and assist with resolution.</li></ul>
Team Leadership &amp; Coaching<ul><li>
Directly supervise Shift Leads and Driver Ambassadors.</li><li>
Conduct regular ride-alongs, coaching sessions, and team huddles.</li><li>
Deliver clear, actionable performance feedback and support employee development.</li><li>
Promote a culture of accountability, safety, and service excellence.</li><li>
Support hiring efforts by leading the recruitment process, including interviewing candidates and providing selection decisions.</li><li>
Oversee onboarding and training of new team members to ensure role readiness, and operational consistency.</li></ul>
Customer Service &amp; Incident Handling<ul><li>
Act as the first point of contact for customer and/or client concerns.</li><li>
Manage and document minor incidents; escalate significant issues to the Area Manager.</li><li>
Gather service feedback from customers and clients to help improve operations.</li></ul>
Reporting &amp; Communication<ul><li>
Communicate personnel changes, staffing updates, and intra-operational issues to the client in a timely and professional manner.</li><li>
Respond to routine client inquiries related to operations.</li><li>
Report market-level performance, incident trends, and staffing needs to the Area Manager.</li><li>
Communicate operational updates, policy changes, and schedules to team members.</li><li>
Collaborate with other Supervisors to share best practices and maintain consistency across markets.</li></ul>
Markets and responsibilities may change over time, and this job description is not all-encompassing. The Supervisor may be asked to perform other duties as assigned to support Circuit&rsquo;s operational needs.
Requirements:

Qualifications:<ul><li>
Minimum of 3 years of supervisory experience in operations, transportation, mobility, or hospitality.</li><li>
Must be based in or able to commute reliably to assigned service locations in the Massachusetts area.</li><li>
Proven ability to lead and motivate a large frontline team effectively.</li><li>
Strong coaching, communication, and organizational skills.</li><li>
Tech-savvy with tools such as Fleet Management Software, Slack, and Google Workspace.</li><li>
Comfortable using mobile apps, GPS, and working outdoors in varying conditions.</li><li>
Able to stand, sit, walk, and occasionally lift up to 50 lbs.</li><li>
Must meet vehicle height/weight safety requirements.</li><li>
Must be available to work early mornings, late evenings, weekends and event days as needed.</li><li>
Familiarity with DOT regulations preferred; candidates must be willing and able to obtain one upon hire.</li></ul>
What we offer:<ul><li>
Salary range of 70k-75k annually (based on multiple factors including industry-specific experience, leadership experience, and background)</li><li>
Medical, Dental and Vision Benefits</li><li>
Paid Time Off &amp; Holiday Pay</li><li>
Professional Development</li><li>
Flexible Work Environment</li></ul>
#HQ2026</div>

Operations Supervisor- Massachusetts

CHEP

<div>CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world&rsquo;s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
 
 
What does that mean for you? You&rsquo;ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You&rsquo;ll help change how goods get to market and contribute to global sustainability. You&rsquo;ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .
<h1 class="jobSectionHeader">Job Description
</h1>Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Plant Operations Supervisor on 2nd shift to join our team in Kilgore, TX!
 
 
As a Plant Operations Supervisor, you will be responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.
Key Responsibilities May Include:
<ul><li>Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
</li><li>Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
</li><li>Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
</li><li>Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
</li><li>Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
</li><li>Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
</li><li>Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.
</li></ul>Shift
<ul><li>Current: 4pm - 12:30am
</li><li>Effective April 13: 2:00 PM - 10:30 PM
</li></ul>Direct Reports: 25+
The Plant Supervisor is responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.
Major/Key Accountabilities
<ul><li>Supervise the work of all production employees &ndash; oversees production and shipping schedules based on availability of raw and finished goods.
</li><li>Provide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues.
</li><li>Support plant administration to ensure compliance to established policies
</li><li>Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&amp;L of the Plant.
</li><li>Support cost control initiatives and process control within the Plant.
</li><li>Review operations activities, including local transportation activities, to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
</li><li>Drive Safety improvements (Zero Harm) across the Plant
</li><li>Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS Commercial Organization, Global Supply Chain
</li><li>Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability.
</li><li>Ensure compliance through teamwork for all Standard Operating Procedures within the Plant
</li><li>Identify Lean opportunities to effectively eliminate waste
</li><li>In partnership with Plant Manager, provide leadership to Plant staff to effectively recruit, train, develop, evaluate, motivate, delegate and monitor their activities
</li>Drive efficiencies in asset utilization through proper transportation scheduling, dispatch, &amp; driver management while meeting customer expectations. 
<li>
</li></ul> 
Experience
<ul><li>Prior experience in a plant supervisory role in an engineering or manufacturing environment
</li><li>Familiarity with private fleet management/transportation is helpful
</li><li>Strong customer focus orientation
</li><li>Strong people management capability including non-exempt production workforce
</li><li>Demonstrated success in delivering strong employee relations
</li><li>Demonstrated ability to work cross-functionally
</li><li>Experience managing safety performance and programs
</li><li>Understanding of supply chain practices and metrics and data analysis
</li><li>Familiarity with Lean Thinking concepts and practices
</li></ul>Skills and Knowledge
<ul><li>Ability to build effective teams
</li><li>Excellent problem solving and critical thinking skills
</li><li>Coaching and Conflict Management Skills
</li><li>Excellent Communication skills
</li><li>Project Management skills
</li><li>Computer Skills
</li><li>Excellent delegation skills
</li></ul>Qualifications
Desirable Qualifications
<ul><li>Lean &amp; Six Sigma certification desirable.
</li><li>Bachelor&rsquo;s in operations/Supply Chain or equivalent
</li></ul><div>What we Offer:
</div><div>&middot; Competitive Pay w/ Shift Differential
</div><div>&middot; Benefits Day 1!
</div><div>&middot; 401K w/ company match (up to 4%)
</div><div>&middot; FREE company-paid vision, short-term disability, and life insurance!!
</div><div>&middot; FREE company-provided PPE and safety equipment
</div><div>&middot; Tuition reimbursement, parental leave, childcare assistance , profit sharing, and MORE! 
 </div><div>Compensation Statement:
</div><div>The salary range for this position is $61,680 - $84,810
 </div><div>Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy. Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical &amp; retirement benefits and may include other monetary incentives or business benefits.
</div><h1 class="jobSectionHeader">Remote Type
</h1>Not Remote
<h1 class="jobSectionHeader">Skills to succeed in the role
</h1>Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.</div>

Operations Supervisor 2nd Shift

Thomson Reuters

<div>Operations Supervisor, 3rd Shift
Hours of Work &ndash; Eagan, Minnesota
3rd Shift 10:30p - 6:30a
The Operations Supervisor for the 1st Shift leads a team within the Operations Bindery department, ensuring daily production, quality, and safety goals are consistently met. In this role, you will guide and develop employees, drive operational excellence, and support continuous improvement initiatives across the organization. You will also partner with cross-functional teams to implement new technologies, equipment, and processes.
About the Role:
Business Operations
<ul><li>Direct daily work activities to achieve departmental production targets.
</li><li>Identify and resolve complex technical issues.
</li><li>Lead and participate in continuous improvement and lean initiatives.
</li><li>Identify process waste and implement lean principles to minimize or eliminate it.
</li><li>Execute leader standard work, including daily gemba walks, tier-board facilitation, and continuous improvement meetings.
</li><li>Collaborate across departments to introduce new technology, equipment, and operational processes.
</li></ul>People Leadership
<ul><li>Supervise a team, providing work direction, coaching, and consistent communication.
</li><li>Support skills development through training and involvement in process improvement activities.
</li><li>Conduct performance evaluations and provide input on compensation decisions.
</li><li>Make recommendations related to hiring, disciplinary actions, and terminations.
</li></ul>Safety
<ul><li>Model and reinforce a strong safety culture.
</li><li>Conduct safety audits and incident investigations, recommending improvements as needed.
</li></ul>About You
You are a motivated leader with a passion for building strong teams and driving operational excellence. You thrive in a fast‑paced production environment and bring a continuous‑improvement mindset to everything you do. You&rsquo;re able to communicate clearly, solve complex problems, and lead by example in both performance and safety.
Qualifications
<ul><li>Bachelor&rsquo;s degree, or equivalent combination of education and 3&ndash;5 years of related manufacturing experience including supervisory responsibilities.
</li><li>Proven supervisory skills.
</li><li>Strong written and verbal communication skills.
</li><li>Demonstrated project management capabilities.
</li><li>Proficiency with Microsoft Office; experience with ERP systems and SAP preferred.
</li><li>Experience with lean manufacturing techniques or fulfillment operations preferred.
</li></ul>#LI-CB1 
What&rsquo;s in it For You?
<ul><li>Compensation: 2nd shift differential of $4.00 per hour, 3rd shift differential of $5.00 per hour, and a bonus plan.
</li><li>Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
</li><li>Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. We provide on-the-job coaching &amp;and learning, leadership capability development, Harvard Management Courses, key talent programs.
</li><li>Industry Competitive Benefits: We offer comprehensive benefit plans to include 3 weeks vacation, 10 sick days, 9 company holidays, 3 floating days, uniform and laundry service, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
</li><li>Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
</li><li>Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
</li><li>Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. 
</li></ul>In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&amp;D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption &amp; Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.&amp;#xa;&amp;#xa;For any eligible US locations, unless otherwise noted, the base compensation range for this role is $74,200 USD - $137,800 USD.&amp;#xa;&amp;#xa;Base pay is positioned within the range based on several factors including an individual&rsquo;s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.&amp;#xa;This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.&amp;#xa;
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here .
Learn more on how to protect yourself from fraudulent job postings here .
More information about Thomson Reuters can be found on thomsonreuters.com</div>

Operations Supervisor - 3rd Shift

WBM PVT LTD

Job Title: Farm &amp; Livestock Operations SupervisorLocation: Cholistan / Field OperationsJob SummaryWe are looking for a dynamic and experienced Farm &amp; Livestock Operations Supervisor to oversee crop production, livestock management, and agricultural marketing activities. The ideal candidate will be responsible for managing farm operations, supervising labor, maintaining machinery, ensuring animal welfare, and developing markets for crops and livestock products.Key ResponsibilitiesCrop Management<ul><li>Oversee cultivation, irrigation, harvesting, and storage of crops.</li><li>Monitor crop health and coordinate pest and disease control measures.</li><li>Maintain records of crop production, inputs, and yields.</li><li>Identify potential buyers and markets for agricultural produce.</li><li>Negotiate crop sales and coordinate transportation and delivery.</li></ul>Livestock Management<ul><li>Supervise daily care, feeding, breeding, and health management of livestock.</li><li>Coordinate with veterinarians for vaccinations and medical treatments.</li><li>Maintain livestock records, including breeding, production, and health data.</li><li>Ensure proper housing, hygiene, and welfare of animals.</li><li>Monitor milk, meat, and livestock production performance.</li></ul>Operations &amp; Administration<ul><li>Manage and supervise farm labor and field staff.</li><li>Oversee operation and basic maintenance of farm machinery and equipment.</li><li>Maintain inventory of feed, medicines, seeds, fertilizers, and farm supplies.</li><li>Prepare operational, financial, and production reports for management.</li><li>Ensure compliance with safety and biosecurity standards.</li></ul>Marketing &amp; Business Development<ul><li>Develop relationships with wholesalers, traders, dairy processors, and livestock buyers.</li><li>Explore new markets and sales opportunities for crops and livestock products.</li><li>Monitor market prices and advise management on profitable selling opportunities.</li><li>Assist in preparing sales forecasts and revenue reports.</li></ul>Requirements<ul><li>Diploma or Bachelor's degree in Agriculture, Animal Sciences, Agribusiness, or related field (preferred).</li><li>Minimum 3&ndash;5 years of experience in farm management, livestock operations, or agricultural marketing.</li><li>Knowledge of crop production and livestock management practices.</li><li>Experience in agricultural sales and market development.</li><li>Ability to manage labor and field operations effectively.</li><li>Strong communication, negotiation, and reporting skills.</li><li>Willingness to work in remote locations and travel as required.</li></ul>Skills Required<ul><li>Agricultural Marketing</li><li>Livestock Management</li><li>Farm Operations Management</li><li>Sales &amp; Negotiation</li><li>Labor Supervision</li><li>Machinery Management</li><li>Record Keeping &amp; Reporting</li><li>Problem Solving and Leadership</li></ul>Employment Type: Full-Time Salary: Competitive and based on experiencePay: Rs80,000.00 - Rs200,000.00 per monthWork Location: In person

Farm & Livestock Operations Supervisor

CAI (Computer Aid, Inc.)

<div>Operations Support Supervisor
Req number:
R7834
Employment type:
Full time
Worksite flexibility:
Onsite
<h2 class="jobSectionHeader">Who we are</h2>
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right&mdash;whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As the Operations Support Supervisor, you will oversee a Medicaid team, analyze team metrics, coach team members, and ensure compliance with Federal and State regulations.
Job Description
We are looking for an Operations Support Supervisor that will lead a Medicaid team, ensuring efficient and effective operations across various roles, including product support and overall operational oversight. This role requires a dynamic and detail-oriented individual who can manage a wide range of responsibilities, including overseeing the Medicaid resource mailbox, analyzing team metrics, coaching team members, and ensuring compliance with Federal and State regulations. This position is a full-time, salaried opportunity that is fully onsite in Newark, DE.
What You'll Do
Leadership and Management:
<ul><li>Supervise and manage operational staff responsible for determining eligibility and processing assistance programs
</li><li>Provide and communicate overall vision and direction for the program
</li><li>Coach and instruct team members on department policies and ensure compliance
</li><li>Provide constructive and encouraging one-on-one sessions with team members to foster professional growth
</li><li>Draft and deliver performance appraisals for team members as scheduled
</li><li>Identify training opportunities for team members and develop plans to address skill gaps
</li><li>Stay on top of coaching and corrective actions when necessary to ensure team accountability and performance
</li></ul>Operational Oversight:
<ul><li>Handle all day-to-day Medicaid operations, ensuring smooth workflows and adherence to timelines
</li><li>Manage and monitor the Medicaid resource mailbox to ensure all requests received are completed in a timely manner
</li><li>Set up and maintain the team&rsquo;s metrics spreadsheet for new months, ensuring data accuracy and consistency
</li><li>Set up Medicaid case logs monthly and oversee their accuracy and completeness
</li><li>Monitor team metrics dashboards, analyze data for trends, and submit detailed monthly reports to the project manager
</li><li>Analyze metrics data to identify areas of improvement and communicate findings with the team
</li><li>Develop and implement corrective action plans to address performance issues as necessary
</li></ul>Case Management and Fair Hearings:
<ul><li>Ensure all fair hearings are attended by you and team members and reschedule them as necessary to comply with deadlines
</li><li>Delegate work to ensure all responsibilities are accounted for and properly managed
</li><li>Assist Case Review Analysts by ensuring case workers have made appropriate updates by the due date
</li><li>Investigate and document constituent complaints, provide supporting documentation, and testify before administrative bodies or court officials if necessary
</li></ul>Team Development and Communication:
<ul><li>Provide ongoing coaching and guidance to team members to ensure their understanding of policies and procedures
</li><li>Foster a collaborative and supportive team environment, encouraging open communication and opportunities for growth
</li><li>Handle all correspondence with team members and follow the chain of command for escalations as necessary
</li><li>Create training materials, update existing procedures, and conduct training sessions for new and current team members
</li></ul>Client and Stakeholder Interaction:
<ul><li>Develop and maintain relationships with clients to ensure continued satisfaction with projects
</li><li>Work closely with clients to securely collect renewals and verifications, ensuring compliance with all privacy and security protocols
</li></ul>What You'll Need
Required:
<ul><li>Associate Degree or Bachelor&rsquo;s Degree in a related field
</li><li>Minimum of one year of management experience
</li><li>Minimum of one year case management or processing programs of assistance for State government experience
</li><li>Minimum of one year determining compliance with State and Federal laws, rules, regulations, policies and procedures, or related experience
</li><li>One year of data entry experience and customer service experience
</li><li>Experience with document imaging systems and related software
</li><li>Strong proficiency with Microsoft Office Suite
</li><li>Excellent organizational skills with strong attention to detail
</li><li>Strong written and verbal communication skills
</li><li>Ability to problem solve and work independently
</li><li>Solid interpersonal skills and ability to work as part of a team
</li><li>Ability to manage multiple priorities and drive work to completion
</li><li>Ability to evaluate and interpret complex policy and program information
</li><li>Familiarity with document imaging systems and related software
</li><li>Skill in communication, interpersonal relationships, motivation, organization, and management
</li><li>Transportation to/from office, dependable and on-time
</li><li>Available to work a minimum of one Saturday a month, if necessary
</li><li>Responsible and independent individual that wants to make a difference in the community
</li><li>Must be able to jump into any role as needed, providing support and ensuring smooth operations across all areas
</li><li>Flexibility to adapt to changing priorities and responsibilities
</li></ul>Preferred:
<ul><li>Experience in case management or customer service
</li><li>Knowledge of Medicaid or Public Programs of Assistance eligibility
</li><li>Strong written and bilingual communication skills
</li></ul>Physical Demands
<ul><li>Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
</li><li>Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
</li><li>Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
</li></ul>#LI-JM1
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 &ndash; 8111.
$70,000 - $75,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.</div>

Operations Support Supervisor

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