operations support coordinator

Globe Alliance

<p><b>Required Qualifications:</b></p><p><b>Role Description</b><br/>GAC &ndash; Globe Alliance Company is seeking a proactive and detail-oriented <b>Operations Coordinator</b> to support the Operations Manager in overseeing day-to-day business operations across Facility Management Services, Workforce Solutions, Construction Support Services, Equipment Supply, and other service divisions.</p><p>The Operations Coordinator will serve as a key link between management, site teams, clients, and internal departments to ensure smooth project execution, workforce deployment, and operational efficiency.</p><p><b>Experience Required:</b></p><ul><li>3&ndash;7 years of experience in Operations Coordination, Project Coordination, Facility Management, or related service industries.</li><li>Experience within the Saudi Arabian or GCC market is a must.</li><li>Familiarity with manpower deployment and service operations is an advantage.</li><li>Experience in selling Facility Management Services, Manpower Solutions, Construction Services, Industrial Services, Equipment Rental, or related service industries will be highly preferred.</li><li>Strong network within the Riyadh business community and corporate sector.</li></ul><p><b>Require Qualifications</b></p><ul><li>Bachelor's Degree in Business Administration, Operations Management, Engineering, or related field.</li><li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).</li><li>Experience using ERP or operational management systems is preferred.</li></ul><p><b>Company Description</b><br/>Globe Alliance Company (GAC) is a dynamic and growing service-based organisation headquartered in Riyadh, Kingdom of Saudi Arabia, providing comprehensive and integrated business solutions across multiple sectors. We specialise in delivering reliable, cost-effective, and professional services that help organisations improve efficiency, productivity, and operational excellence.</p><p><b>Equal Opportunity Employer</b><br/>Globe Alliance Company is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace that values diversity, professionalism, integrity, and mutual respect. Employment decisions are based on qualifications, merit, experience, and business requirements without discrimination of any kind.</p><p>Work Location: In person</p>

Operations Coordinator

Day & Ross

<p>At Day &amp; Ross, you&rsquo;ll go far.<br/></p><p>Since 1950, Day &amp; Ross has grown into a leading transportation company, serving top brands across North America. With over 8,000 employees, drivers, and owner-operators in the US and Canada, we are a significant player in dedicated, cross-border, and LTL/TL solutions.<br/></p><p>About the Role<br/></p><p>Operations Coordinator<br/>Full-time: Sunday - Thursday, 8:30 AM - 5 PM<br/></p><p>Ridgefield, WA<br/></p><p>Overview Description<br/></p><p>The Operations Coordinator is responsible for documenting pick up and delivery freight data, monitoring drivers&rsquo; performance, and ensuring customer timelines are adhered to.<br/></p><p>How You&rsquo;ll Help<br/></p><p>Ensure driver concerns reported to dispatch are responded to and closed off within reasonable or expected timelines.<br/>Arrange daily deliveries, assign pick-up requests, and enter orders in the computer.<br/>Do a dock and yard check, ensure freight is not missed, and trucks are on schedule.<br/>Perform Yard consolidations, including checking what is in the trailers.<br/></p><p>Skills &amp; Experience:<br/></p><p>Transportation background in dispatch, dock supervision, or similar is desired, but can be trained.<br/>Computer literate in Excel and Word<br/>High School graduate or equivalent<br/></p><p>To apply, visit the Careers page on our website at dayross.com .<br/></p><p>Day &amp; Ross is committed to applying the preceding by applicable human rights legislation. The Company will review all requests for reasonable accommodation based on a protected ground on a case-by-case basis, and such accommodations will be granted where they do not cause Day &amp; Ross undue hardship or pose a direct threat to the health and safety of others.<br/></p><p>Please note that the successful candidate will be asked to provide references and criminal background checks before employment. Only those candidates selected for an interview will be contacted.<br/></p><p>As a federally regulated employer, Day &amp; Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.<br/></p><p>Pay: $22.00 - $25.00 per hour<br/></p><p>Work Location: In person<br/></p>

Pocket RN

<div><h1 class="jobSectionHeader"><b>Support Operations Coordinator</b></h1><p><b>
PocketRN Inc.</b></p><p></p><p><b>
Company Overview</b></p><p>
PocketRN is the first telehealth startup built specifically for nurse-led care, with a mission to close the gap between home and healthcare by enabling patients to meet virtually with specialized nurses. We have a phenomenal team and an exceptional investor group of healthcare-focused VCs and former and current CEOs of top public healthcare companies.</p><p></p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
PocketRN is seeking a highly organized, systems-minded, and operationally driven Support Operations Coordinator to help scale and optimize our Support organization. This role is responsible for improving workflows, maintaining operational structure, identifying process gaps, and serving as a cross-functional partner between Support, Intake, Product, Clinical Operations, and Engineering.</p><p></p><p>
The ideal candidate thrives in fast-paced environments, enjoys solving operational problems, and has a strong ability to connect systems, workflows, and people. This role will help create scalable processes that improve efficiency, reduce friction, and support a high-quality caregiver and patient experience.</p><p></p><p>
This is not a traditional ticket-handling role. Instead, this position focuses on improving the systems and operational structure behind the support experience.</p><p></p><h3 class="jobSectionHeader"><b>
Schedule</b></h3><p>
Full-time</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><p></p><p>
The essential functions include, but are not limited to the following:</p><h3 class="jobSectionHeader"><b>
Daily Monitoring &amp; Operational Triage</b></h3><ul><li><p>
Monitor support queues and intake workflows to identify:</p><ul><li><p>
Backlogs</p></li><li><p>
SLA risks</p></li><li><p>
Misrouted or unclear requests</p></li></ul></li><li><p>
Identify recurring operational patterns and process breakdowns</p></li><li><p>
Step in to help resolve edge cases or unclear ownership situations</p></li><li><p>
Ensure operational workflows remain organized, scalable, and efficient</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Process Ownership &amp; Workflow Optimization</b></h3><ul><li><p>
Maintain and improve support and intake workflows, including:</p><ul><li><p>
Intake  Support handoff processes</p></li><li><p>
Escalation paths</p></li><li><p>
Ownership rules and decision trees</p></li></ul></li><li><p>
Clearly document workflows and operational responsibilities</p></li><li><p>
Identify operational gaps early and propose scalable solutions</p></li><li><p>
Partner with leadership to implement workflow improvements and reduce operational friction</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Cross-Functional Coordination</b></h2><ul><li><p>
Partner closely with:</p><ul><li><p>
Intake</p></li><li><p>
Product</p></li><li><p>
Clinical Operations</p></li><li><p>
Engineering</p></li><li><p>
Customer Success</p></li></ul></li><li><p>
Participate in recurring operational syncs to:</p><ul><li><p>
Surface trends</p></li><li><p>
Clarify ownership</p></li><li><p>
Escalate operational risks</p></li><li><p>
Drive alignment across teams</p></li></ul></li><li><p>
Help ensure operational changes are communicated and implemented effectively</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Platform Expertise &amp; Escalation Support</b></h2><ul><li><p>
Serve as a subject matter expert on platform workflows and functionality</p></li><li><p>
Support internal teams with troubleshooting and platform-related questions</p></li><li><p>
Reproduce reported bugs and escalate validated issues to Engineering</p></li><li><p>
Partner with Product and Engineering to improve tooling and workflows</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Data, Reporting &amp; Operational Insights</b></h2><ul><li><p>
Track and report on operational metrics including:</p><ul><li><p>
Ticket volume</p></li><li><p>
Resolution time</p></li><li><p>
Repeat issues</p></li><li><p>
Contact trends</p></li><li><p>
Escalation trends</p></li></ul></li><li><p>
Identify actionable operational insights and improvement opportunities</p></li><li><p>
Help package data and trends into leadership-ready reporting</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Tooling &amp; Automation</b></h2><ul><li><p>
Maintain and improve support tooling configurations including:</p><ul><li><p>
Macros</p></li><li><p>
Routing rules</p></li><li><p>
Intake forms</p></li><li><p>
Automations</p></li></ul></li><li><p>
Test and support rollout of new operational workflows and tooling updates</p></li><li><p>
Evaluate operational efficiency opportunities through automation and technology improvements</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Enablement &amp; Change Management</b></h2><ul><li><p>
Train Support and Intake teams on:</p><ul><li><p>
New workflows</p></li><li><p>
Process updates</p></li><li><p>
Tool changes</p></li></ul></li><li><p>
Create operational documentation and quick-reference resources</p></li><li><p>
Gather and surface frontline feedback regarding workflow effectiveness and operational pain points</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Minimum Qualifications (Knowledge, Skills, and Abilities)</b></h3><ul><li><p>
2&ndash;4+ years of experience in Support Operations, Customer Support, Healthcare Operations, or related operational role</p></li><li><p>
Strong organizational and problem-solving skills</p></li><li><p>
Ability to identify patterns, operational gaps, and process inefficiencies</p></li><li><p>
Excellent verbal and written communication skills</p></li><li><p>
Experience working cross-functionally with multiple stakeholders</p></li><li><p>
Strong attention to detail and process documentation skills</p></li><li><p>
Comfortable learning and navigating technical systems and workflows</p></li><li><p>
Ability to manage multiple priorities in a fast-paced environment</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Preferred Qualifications:</b></h3><ul><li><p>
Experience in healthcare, telehealth, patient support, or care coordination</p></li><li><p>
Experience with support platforms, CRM systems, or ticketing systems</p></li><li><p>
Experience with workflow automation or operational tooling</p></li><li><p>
Experience in startup or high-growth environments</p></li><li><p>
Familiarity with reporting and operational metrics</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Core Skills &amp; Attributes</b></h3><ul><li><p>
Systems thinker</p></li><li><p>
Operationally minded</p></li><li><p>
Strong communicator</p></li><li><p>
Detail-oriented</p></li><li><p>
Collaborative</p></li><li><p>
Adaptable and resourceful</p></li><li><p>
Process-driven</p></li><li><p>
Calm under pressure</p></li><li><p>
Solutions-focused</p></li><li><p>
Strong ownership mentality</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Why Join PocketRN</b></h3><p></p><ul><li><p>
Be part of a mission-driven company improving lives through nurse-led care</p></li><li><p>
Help build and scale operational systems that directly impact patients and caregivers</p></li><li><p>
Work cross-functionally with Product, Clinical, and Support leadership</p></li><li><p>
Opportunity to shape the future of Support Operations at a growing healthcare startup</p></li><li><p>
Fully remote work environment with flexibility and autonomy</p></li></ul></div><p></p>

Support Operations Coordinator

Hero Plumbing Heating and Cooling

<div>Overview:
<div><b>
Operations Coordination Specialist (OCS)</b></div><div><b><br>
Full-Time | Shift-Based + On-Call Rotation</b></div><div></div><div><b><br>
Department Overview &ndash; Operations Coordination Team</b></div><div></div><div><br>
The <b>Operations Coordination Team</b> is responsible for the end-to-end coordination of service and install jobs, ensuring alignment between <b>ServiceTitan (CRM)</b>, <b>ProBook (dispatch platform)</b>, field operations, and customer expectations.</div><div>
This team replaces traditional Dispatch and Install Coordination roles, evolving into a centralized function focused on <b>job readiness, execution, communication, and operational efficiency</b>.</div><div></div><div><b><br>
Role Overview</b></div><div></div><div><br>
The <b>Operations Coordination Specialist (OCS)</b> is a proactive operational leader responsible for ensuring jobs are <b>properly built, scheduled, prepared, and executed</b>.</div><div></div><div><br>
This role goes beyond dispatching and coordination&mdash;owning the full lifecycle of the job, from initial setup to completion, while preventing issues before they occur and ensuring a seamless experience for both customers and field teams.</div><div></div><div><b><br>
What This Role Owns</b></div><br>
<div></div><ul><li>
End-to-end job coordination (service + install)</li><li>
Technician scheduling, planning, and execution</li><li>
Job readiness (parts, permits, documentation)</li><li>
Real-time communication across:
</li><li><ul><li>CSRs / Inside Sales</li><li>
Technicians</li><li>
Customers</li></ul></li><li>
Alignment between <b>ServiceTitan and ProBook</b></li></ul><div><b>
Core Responsibilities</b></div><div><ul><li><b>
Scheduling &amp; Dispatch Execution</b></li></ul><div><ul><li>
Validate and verify jobs in <b>ProBook</b> to optimize technician efficiency and routing</li><li>
Monitor same-day and next-day schedules, adjusting in real time</li><li>
Validate technicians to jobs based on <b>skillset, availability, and geography</b></li><li>
Coordinate complex job types (installs, callbacks, returns, unfinished work)</li></ul></div></div><div><ul><li><b>
Job Readiness &amp; Build (Install + Service)</b></li></ul><div><ul><li>
Build and review jobs in <b>ServiceTitan</b> for accuracy and completeness.</li><li>
Verify:
<ul><li>Parts and materials availability</li><li>
Job scope and documentation</li><li>
Permits and rebates submitted where applicable</li></ul></li><li>
Act as the <b>gatekeeper</b> to prevent incomplete or high-risk jobs from being scheduled</li></ul></div></div><div><ul><li><b>
System Management (ServiceTitan &amp; ProBook)</b></li></ul><div><ul><li>
Use <b>ServiceTitan (ST)</b> for job creation, customer records, and workflow tracking</li><li>
Maintain real-time accuracy between <b>ST and ProBook</b></li><li>
Leverage system visibility (job status, parts ETA, technician availability) to drive decisions</li></ul></div></div><div><ul><li><b>
Communication &amp; Coordination</b></li></ul><div><ul><li>
Serve as the <b>central communication hub</b> for all operational coordination</li><li>
Proactively communicate with:
<ul><li>Technicians on job status and readiness</li><li>
Trade Managers on scheduling updates and changes</li><li>
Customers on confirmations, delays, and expectations</li></ul></li><li>
Bridge gaps between <b>system data and real-world execution</b></li></ul></div></div><div><ul><li><b>
Operational Oversight &amp; Execution</b></li></ul><div><ul><li>
Monitor all active jobs and identify:
<ul><li>Scheduling gaps or overlaps</li><li>
At-risk or delayed jobs</li><li>
Workflow breakdowns</li></ul></li><li>
Maintain a clean, accurate, and optimized board across all job types</li><li>
Ensure installs are completed, subcontractors are coordinated, and follow-ups occur</li></ul></div></div><div><ul><li><b>
Customer Experience &amp; Follow-Up</b></li></ul><div><ul><li>
Ensure all customer commitments are met, and expectations are clearly set before installation
</li><li>Handle customer concerns and escalate when needed</li><li>
Follow up on installations and service work to ensure satisfaction
</li></ul></div></div><div><ul><li><b>Financial &amp; Administrative Coordination</b></li></ul><div><ul><li>
Monitor and follow up on:
<ul><li>Open or past-due invoices
</li><li>Job costing and accuracy</li><li>
Department expenses and documentation tracking
</li></ul></li><li>Maintain accurate records, reporting, and tracking systems</li></ul></div></div><div><ul><li><b>
Team Support &amp; Accountability</b></li></ul><div><ul><li>
Support team workload across service and install coordination</li><li>
Assist with call overflow, scheduling gaps, and workload balancing</li><li>
Follow all company processes, checklists, and workflows</li><li>
Take full ownership of results and ensure daily work is completed</li></ul></div></div><div><b>
What Success Looks Like</b></div><ul><li><div><ul><li>
Fully aligned and optimized schedules across service and install</li><li>
High job readiness with minimal execution issues</li><li>
Strong alignment between <b>ServiceTitan and ProBook</b></li><li>
Proactive communication minimizing surprises</li><li>
Increased technician productivity and reduced rework</li><li>
A team member who <b>owns the outcome, not just the task</b></li></ul></div></li></ul><div><b>
Qualifications</b></div><ul><li><div><ul><li>
Experience in dispatch, scheduling, coordination, and or project management</li><li>
Strong organizational, multitasking, and prioritization skills
</li><li>Excellent communication skills (written and verbal)
</li><li>Experience with <b>ServiceTitan, ProBook, or similar systems</b> preferred
</li><li>High attention to detail and ability to manage complex workflows</li></ul></div></li></ul><div><b>
Core Traits</b></div><ul><li><div><ul><li>
Ownership mindset &ndash; takes responsibility end-to-end</li><li>
Team-first mentality &ndash; supports others without being asked</li><li>
Reliable with strong work ethic &ndash; consistently goes above and beyond</li><li>
Confident communicator &ndash; sets clear expectations and boundaries</li><li>
Process-driven &ndash; consistent, disciplined, and detail-oriented</li></ul></div></li></ul><div><b>
Schedule &amp; Requirements</b></div><ul><li><div><ul><li>
Flexible shifts based on business needs (approx. <b>6:00 AM &ndash; 9:00 PM coverage</b>)</li><li>
On-call rotation (evenings, weekends, some holidays)
</li><li>Overtime may be required based on workload
</li></ul></div></li></ul><div><b>Compensation</b></div><ul><li><div><ul><li>
Hourly pay based on experience
</li><li>Performance-based raises and incentives tied to KPIs
</li></ul></div></li></ul><div><b>Role Evolution Summary</b></div><div></div><div><br>
The Operations Coordination Specialist role represents a shift from <b>task-based dispatching and install coordination</b> to <b>full operational ownership</b>&mdash;ensuring readiness, alignment, execution, and customer satisfaction across the entire job lifecycle.</div>
Posted Min Pay Rate: USD $23.00/Hr. Posted Max Pay Rate: USD $25.00/Hr.</div>

Operations Coordination Specialist

Stars by Afra general trading

<p>Female Personal Assistant &amp; Operations Coordinator</p><p>Location: Abu Dhabi (Al Zeina / Khalifa City)</p><p>About the Role</p><p>We are seeking a highly organized, proactive, and trustworthy Personal Assistant &amp; Operations Coordinator to support a business owner with both business and personal administrative responsibilities. The ideal candidate will be a strong multitasker who can manage schedules, coordinate suppliers, follow up on tasks, and ensure smooth day-to-day operations.</p><p>Key Responsibilities</p><p>Executive &amp; Personal Support</p><ul><li>Manage calendar, appointments, and scheduling</li><li>Organize meetings and reminders</li><li>Book travel, hotels, and transportation</li><li>Assist with personal errands and appointments</li><li>Coordinate gift purchases and deliveries</li><li>Maintain confidentiality at all times</li></ul><p>Business Administration</p><ul><li>Manage emails and correspondence</li><li>Prepare reports, presentations, and documents</li><li>Maintain organized digital and physical filing systems</li><li>Track deadlines and action items</li><li>Follow up on outstanding tasks and commitments</li></ul><p>Operations &amp; Studio Support</p><ul><li>Coordinate with suppliers and service providers</li><li>Track orders, deliveries, and inventory requirements</li><li>Assist in organizing workshops and events</li><li>Support scheduling of staff and activities</li><li>Follow up on quotations, invoices, and payments</li><li>Ensure smooth communication between team members</li></ul><p>Project Coordination</p><ul><li>Maintain project trackers and task lists</li><li>Follow up with stakeholders to ensure deadlines are met</li><li>Assist with business development and partnership opportunities</li><li>Support marketing and promotional activities when required</li></ul><p>Requirements</p><ul><li>3+ years experience as a Personal Assistant, Executive Assistant, Office Manager, or Operations Coordinator</li><li>Strong organizational and multitasking skills</li><li>Excellent English communication skills (written and verbal)</li><li>Proficient in Microsoft Office (Excel, Word, PowerPoint)</li><li>Comfortable using Google Workspace and WhatsApp Business</li><li>Experience coordinating schedules and multiple priorities</li><li>High attention to detail</li><li>Professional, reliable, and proactive</li><li>UAE driving license preferred</li></ul><p>Preferred Experience</p><ul><li>Events or hospitality industry experience</li><li>Small business or startup experience</li><li>Social media coordination experience</li><li>Experience handling suppliers and procurement</li></ul><p>Personality Traits</p><ul><li>Highly organized</li><li>Problem solver</li><li>Takes initiative without constant supervision</li><li>Calm under pressure</li><li>Friendly and professional</li><li>Trustworthy and discreet</li></ul><p>Pay: AED3,500.00 - AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>What is your gender?</li></ul><p>Work Location: On the road</p>

Personal Assistant

Atlas scarf fashion

<p>ACCOUNTANT / ADMIN COORDINATOR</p><p>Location: Dubai &amp; Sharjah</p><p>Company: Atlas Scarf Fashion</p><p>We are looking for a reliable and detail-oriented Accountant / Admin Coordinator to join our team.</p><p>Key Responsibilities:</p><ul><li>Manage daily accounting entries and bookkeeping</li></ul><ul><li>Handle Tally accounting software</li></ul><ul><li>Record sales, purchases, expenses, and supplier transactions</li></ul><ul><li>Assist with VAT-related documentation and reports</li></ul><ul><li>Perform bank reconciliations and account checks</li></ul><ul><li>Monitor inventory records and stock movements</li></ul><ul><li>Prepare basic financial and sales reports</li></ul><ul><li>Maintain organized records and documentation</li></ul><ul><li>Coordinate with store staff regarding stock, invoices, and operational matters</li></ul><ul><li>Provide administrative support to management when required</li></ul><ul><li>Assist customers and support retail operations when necessary</li></ul><p>Requirements:</p><ul><li>Experience using Tally is preferred</li></ul><ul><li>Good knowledge of accounting principles</li></ul><ul><li>Strong attention to detail and accuracy</li></ul><ul><li>Good communication skills in English</li></ul><ul><li>Proficiency in Microsoft Excel</li></ul><ul><li>Organized, responsible, and trustworthy</li></ul><ul><li>Ability to work independently and manage multiple tasks</li></ul><ul><li>Previous retail or fashion industry experience is an advantage</li></ul><p>Preferred:</p><ul><li>Experience with inventory management</li></ul><ul><li>Experience in UAE retail operations</li></ul><p>We are looking for someone who is not only strong in accounting but is also willing to support store operations and work closely with the sales team when neede</p><p>Pay: AED2,500.00 - AED4,500.00 per month</p><p>Work Location: In person</p>

Accountant/ admin coordinator

<p>ACCOUNTANT / ADMIN COORDINATOR</p><p>Location: Dubai &amp; Sharjah</p><p>Company: Atlas Scarf Fashion</p><p>We are looking for a reliable and detail-oriented Accountant / Admin Coordinator to join our team.</p><p>Key Responsibilities:</p><ul><li>Manage daily accounting entries and bookkeeping</li><li>Handle Tally accounting software</li><li>Record sales, purchases, expenses, and supplier transactions</li><li>Assist with VAT-related documentation and reports</li><li>Perform bank reconciliations and account checks</li><li>Monitor inventory records and stock movements</li><li>Prepare basic financial and sales reports</li><li>Maintain organized records and documentation</li><li>Coordinate with store staff regarding stock, invoices, and operational matters</li><li>Provide administrative support to management when required</li><li>Assist customers and support retail operations when necessary</li></ul><p>Requirements:</p><ul><li>Experience using Tally is preferred</li><li>Good knowledge of accounting principles</li><li>Strong attention to detail and accuracy</li><li>Good communication skills in English</li><li>Proficiency in Microsoft Excel</li><li>Organized, responsible, and trustworthy</li><li>Ability to work independently and manage multiple tasks</li><li>Previous retail or fashion industry experience is an advantage</li></ul><p>Preferred:</p><ul><li>Experience with inventory management</li><li>Experience in UAE retail operations</li></ul><p>We are looking for someone who is not only strong in accounting but is also willing to support store operations and work closely with the sales team when neede</p><p>Pay: AED3,000.00 - AED5,000.00 per day</p><p>Work Location: In person</p>

Accountant / admin coordinator

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Accountant/ admin coordinator

Accountant / admin coordinator