operations support

Readers Wholesale

<p><b>Job Summary</b><br/>We are seeking a dynamic and highly organized Operations Support/Administrative professional to join our team! In this vital role, you will be the backbone of our office operations, ensuring smooth daily functions and exceptional customer support. Your energetic approach and attention to detail will help foster an efficient, welcoming environment where team members and customers feel valued. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a thriving organization. The ideal candidate is proactive, tech-savvy, bilingual (if applicable), and possesses strong office management experience.</p><p><b>Duties</b></p><ul><li>Manage office supplies, organize files, and maintain accurate records through data entry, filing, and document proofreading</li><li>Utilize computer skills in Microsoft Office (Word, Excel, Outlook).</li><li>Proven office experience with strong clerical skills including data entry, filing, proofreading, and document management</li><li>Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently</li><li>Strong communication skills with professional phone etiquette; bilingual abilities are a plus</li><li>Ability to handle confidential information discreetly while maintaining a positive attitude in a fast-paced environment. Join us to be part of a vibrant team dedicated to operational excellence! Your enthusiasm for organization combined with your technical skills will make a meaningful impact every day. We value proactive individuals who thrive on providing outstanding support&mdash;helping us keep our office running smoothly while delivering exceptional service to our clients and colleagues.</li></ul><p>Pay: $20.00 - $23.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Operations Support/Administrative

Delaware Guidance Services

<div><div><div><p><b>About Delaware Guidance Services</b></p><div>
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.</div><div></div><div><br>
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS&rsquo; 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients&rsquo; siblings, caregivers, classmates, and peers.</div><div></div><div><br>
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth</div><div></div><div><b><br>
Why Work at Delaware Guidance Services?</b></div><div>
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:</div><br>
<div></div><ul><li>
Competitive Compensation</li><li>
Incentive Pay for Specific Roles</li><li>
Generous Paid Time Off (<i>starting at 44 days of paid leave a year</i>)</li><li>
Up to 6% Annual Contribution to Your Retirement Fund</li><li>
Free Professional Development Opportunities</li><li>
Medical, Dental and Vision Insurance</li><li>
Life and Long-term Disability Insurance</li></ul><p></p><div><div><div><div><b><i>
Position Highlights:</i></b><ul><li><b>
Generous benefits and time off policies</b></li><li><b>
Ability to work with children through a mission driven organization</b></li></ul></div></div></div></div><p><b>
Summary/objective</b></p><p>
The Operations Support Specialist will be expected to assist with the following job duties, as determined by operational need and as assigned by the Operations Support Coordinator and/or DGS Practice Manager. The Operations Support Specialist must pass an annual HIPAA privacy and security training.</p><p></p><p><b><br>
Essential functions:</b></p><p><i>
Intake and Scheduling</i></p><ul><li>
Answer phone calls, prioritize messages, and use the telephone system effectively</li><li>
Make reminder calls to patients before their scheduled appointments and document the outcomes</li><li>
Call and reschedule patients who miss their appointments and document the no call/no show process</li><li>
Check in patients for their behavioral health appointments and update their demographic and insurance information, verify legal guardianship if anyone other than biological parents</li><li>
Verify insurance coverage and inform patients of any lapses or eligibility for the DGS sliding fee scale program.</li><li>
Scan relevant documents, such as insurance cards, identification cards, and behavioral health records, before the end of the day</li><li>
Schedule intake appointment, update appointment in computer, and notify appropriate therapist; manage intake wait list and coordinate/communicate as necessary with outpatient coordinators; send letters to legal guardian when attempts to schedule an intake appointment have not been successful</li><li>
Prepare new patient packets for behavioral health and ensure that all new patients complete the intake assessment before their visit. Assist patients with any questions or difficulties regarding the assessment</li><li>
Ensure that all forms are up to date and have enough copies available.</li><li>
Schedule appointments for current outpatient and psychiatry clients and families; call clients who have not been seen in 60+ days, continue to monitor therapist and NP schedules to ensure they are full</li><li>
Maintain a courteous, helpful, and professional attitude when dealing with co-workers, patients, and their families. Respect confidentiality at all times.</li></ul><p></p><p><i><br>
Front Desk</i></p><ul><li>
Manage waiting room, check-in/check-out clients, verify current demographics and insurance, scan insurance card, collect co-pays issuing receipt and record co-pay, notify clinician/provider of client arrival</li><li>
Print daily schedule, notate outstanding balances, verify insurance, and confirm appointments for the following day(s)</li><li>
Distribute mail and incoming documentation; maintain DGS forms for the site; open/close building</li></ul><p></p><p><i><br>
Medical Records</i></p><ul><li>
Maintain chart audit and verify deficiencies; open/close clinical records/charts; monitor retention and destruction of charts; distribute deficiency reports and case reviews; copy, send, scan medical records requested by third parties; pull charts for studies and insurance company audits</li><li>
Copy all PBH service admission referral forms, enter into EMR, scan, and coordinator with Clinical Coordinator and DGS Billing Department</li></ul><p></p><p><i><br>
General Responsibilities</i></p><ul><li>
Uphold professional standards of treatment and the mission of the organization</li><li>
Maintain a quality code of conduct, ethics and professionalism</li><li>
Provide goal-directed and team-oriented services</li><li>
Communicate effectively and professionally with all stakeholders</li></ul><p></p><p><b><br>
Competencies/ Capabilities:</b></p><ul><li>
Planning &amp; organization/time management</li><li>
Initiative/drive, and self-starter</li><li>
Collaborative Team Member, Strong Interpersonal skills/relationships/teamwork</li><li>
Judgment/decision making/problem solving</li><li>
Adaptability/continuous improvement/flexibility</li><li>
Commitment and willingness to professional growth and development</li></ul><p></p><p><b><br>
Supervisory responsibilities: </b><b>None</b></p><p></p><p><b><br>
Work environment: </b>Office-based</p><p></p><p><b><br>
Physical demands:</b></p><ul><li>
Prolonged periods of sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li></ul><p></p><p><b><br>
Travel required: </b>Minimal, may be asked to travel between sites on occasion</p><p></p><p><b><br>
Minimum qualifications:</b></p><ul><li>
High school diploma or general education degree (GED); or at least three months&rsquo; related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to prioritize tasks and handle multiple assignments simultaneously</li><li>
Ability to maintain confidentiality</li></ul><p></p><p><b><br>
Preferred qualifications:</b></p><div><ul><li>
Medical records and medical scheduling experience</li></ul></div><p></p><p><b><br>
EEO:</b></p><p>
Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions<i>.</i></p><p></p><p><b><br>
Other duties:</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div></div></div><p></p>

Operations Support Specialist

Shell Energy Retail

<div>Texas, United States of America<br>
<p><br>
<b>Job Family Group:
</b></p>Downstream Supply Chain<br>
<p><br>
<b>Worker Type:
</b></p>Regular<br>
<p><br>
<b>Posting Start Date:
</b></p>March 11, 2026<br>
<p><br>
<b>Business Unit:
</b></p>Trading and Supply<br>
<p><br>
<b>Experience Level:
</b></p>Experienced Professionals<br>
<p><br>
<b>Job Description:
</b></p><p><b>What is the role?
</b></p><p>The Crude Operations Support Analyst is responsible for accurately recording, tracking, and settling crude oil transactions from purchase to final destination. The team ensures each movement is promptly and correctly captured in our systems. Collectively, the team reconciles and settles all crude activities assigned to the analyst desk. The Crude Operations Support Analyst is expected to &lsquo;own the molecule,&rsquo; possessing a comprehensive understanding of the operational and commercial implications of the data they handle. This critical role within the Crude Trading Operations organization requires managing losses, preventing profit leakage, and providing thorough analysis and reporting on crude movements.
</p><p></p><p><b>What you&rsquo;ll be doing
</b></p><ul><li>Responsible for scheduling and running monthly loss gain meetings. Meeting includes reporting of loss and gains to trade book, pending action items in Endur, unsettled events/bad debt)
</li><li>Ability to manage complex contract and counterparties (IE: Counterparties with lease, pipeline, bulk contracts, Tiered pricing)
</li><li>Ability to support checkouts and review reporting with team
</li><li>Assist Lease Admin and commercial on LPS closing issues and complex pricing
</li><li>Record and track the physical movement of crude oil
</li><li>Ensure timely and accurate data entry into systems
</li><li>Reconcile and settle all crude activities
</li><li>Understand the operations and commercial implications behind the data
</li><li>Manage losses and prevent profit leakage
</li><li>Ability to understand contractual components, including complex pricing deals and quality banks as well as pipeline systems
</li><li>Understanding the analysis of allocated volumes and revisions to ensure data integrity
</li><li>Analysis and verification of complex accounting deals, quarterly quality bank statements, and pipeline statements
</li><li>Operate monthly Sox Contols
</li><li>Analysis/research of unsettled items in LPS, Endur and TSAP
</li><li>Analyze and report on all aspects of crude movements.
</li><li>Assisting the financial closing team in the review of significant differences between forecasted and actual volume
</li><li>Reconciliation of STUSCO&rsquo;s inventory balances to third party statements
</li><li>Identifying root cause of problems and taking proper action to resolve them
</li><li>Pursue collections with counterparties for disputed outstanding receivables and analysis of payables where applicable
</li><li>Ability to work beyond normal business hours during monthly close and at times of increased commercial business
</li></ul><p></p><p><b>What you bring
</b></p><ul><li>The candidate must have legal authorization to work in the US on a full-time basis
</li><li>Bachelor's degree preferred with 3 or more years of professional work experience
</li><li>Expertise in at least one of these programs and a high level in understanding of the others (LPS, ENDUR, TSAP) preferred
</li><li>Ability to manage complex contract and counterparties preferred
</li><li>Ability to resolve volumetric discrepancies related to crude oil movements preferred
</li></ul><p></p><p><b>What we offer
</b></p><p>The base salary range for this position is $95,000 - $143,000 per year. Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
</p><p></p><p>For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
</p><p></p><p>Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell&rsquo;s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.
</p><p></p><p>You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You&rsquo;ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You&rsquo;ll be able to balance your priorities as you become the best version of yourself.
</p><ul><li><p>Progress as a person as we work on the energy transition together.
</p></li><li><p>Continuously grow the transferable skills you need to get ahead.
</p></li><li><p>Work at the forefront of technology, trends, and practices.
</p></li><li><p>Collaborate with experienced colleagues with unique expertise.
</p></li><li><p>Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
</p></li><li><p>Benefit from flexible working hours, and the possibility of remote/mobile working.
</p></li><li><p>Perform at your best with a competitive starting salary and annual performance related salary increase &ndash; our pay and benefits packages are considered to be among the best in the world.
</p></li><li><p>Take advantage of paid parental leave, including for non-birthing parents.
</p></li><li><p>Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
</p></li><li><p>Grow as you progress through diverse career opportunities in national and international teams.
</p></li><li><p>Gain access to a wide range of training and development programmes.
</p></li></ul><p></p><p><b>We'd like you to know that Shell has a bold goal: to become one of the world&rsquo;s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, </b><b>click here </b><b>.
</b></p><p><b>Shell in The United States
</b></p><p></p><p>Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.
</p><p></p><p>We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.
</p><p></p><p>We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. &ndash; Pennzoil&reg; &ndash; made from natural gas.
</p><p></p><p>We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come
</p><p></p><ul><li>-<br>
</li></ul><p></p><p><br>
<b>DISCLAIMER:
</b></p>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (&ldquo;Shell&rdquo;) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.</div>

Operations Support Analyst

NaVOBA

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  The National Veteran-Owned Business Association (NaVOBA) is a 501(c)(3) nonprofit organization dedicated to supporting Veteran&rsquo;s and Service-Disabled Veteran&rsquo;s Business Enterprises (VBEs/SDVBEs). Partnering with Corporate America, NaVOBA focuses on creating corporate contracting opportunities through comprehensive services, including certification, advocacy, outreach, recognition, and education. The organization champions initiatives that empower veteran entrepreneurs and strengthen their contributions to the economy.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Summary
  </strong>
  &nbsp;
 </p>
 <p>
  The Operations Support Specialist plays&nbsp;a central role&nbsp;in keeping NaVOBA running smoothly day to day. This position&nbsp;is responsible for&nbsp;maintaining&nbsp;operational efficiency across the organization, providing essential support to all team members in areas including equipment, supplies, and recordkeeping, while contributing to a positive and productive work environment.&nbsp;&nbsp;
 </p>
 <p>
  Although this is a remote position,&nbsp;it&rsquo;s&nbsp;vital for&nbsp;all&nbsp;applicants&nbsp;to understand&nbsp;that they will&nbsp;be required&nbsp;to travel&nbsp;to&nbsp;and&nbsp;coordinate&nbsp;at least two (2)&nbsp;out-of-state, in-person Board meetings.&nbsp;Nonnegotiable.&nbsp;&nbsp;&nbsp;&nbsp;
 </p>
 <p>
  In addition to internal operations, the Operations Support Specialist serves as a key point of contact for communication and information flow across NaVOBA's full stakeholder&nbsp;ecosystem;&nbsp;including board members, executive leadership, staff, NaVOBA members, funders, and partners throughout the broader nonprofit sector.&nbsp;
 </p>
 <p>
  This position&nbsp;reports&nbsp;directly to&nbsp;the Associate Director.&nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Managerial and Board Support
  </strong>
  &nbsp;
 </p>
 <ul>
  <li>
   Supports the President&nbsp;&amp;&nbsp;CEO and manages board communication on their behalf.&nbsp;
  </li>
  <li>
   Maintains confidentiality and compliance with bylaws&nbsp;regarding&nbsp;board and committee matters.&nbsp;
  </li>
  <li>
   Prepares and coordinates board communications, meetings, and records, and set up.&nbsp;
  </li>
  <li>
   Acts&nbsp;as a liaison to board committees as needed.&nbsp;
  </li>
 </ul>
 <p>
  <strong>
   Operational Support
  </strong>
  &nbsp;
 </p>
 <ul>
  <li>
   Support day-to-day office functions to ensure smooth operations&nbsp;
  </li>
  <li>
   Assist&nbsp;leadership and team members with administrative tasks as needed&nbsp;
  </li>
  <li>
   Help coordinate&nbsp;logistics&nbsp;for meetings, events, and travel arrangements&nbsp;
  </li>
  <li>
   Maintain and update shared platforms, calendars, and project management tools&nbsp;
  </li>
 </ul>
 <p>
  <strong>
   Compliance &amp; Reporting
  </strong>
  &nbsp;
 </p>
 <ul>
  <li>
   Assist&nbsp;with&nbsp;maintaining&nbsp;compliance documentation and organizational policies&nbsp;
  </li>
  <li>
   Support preparation of reports for leadership and board members&nbsp;
  </li>
 </ul>
 <p>
  <strong>
   Minimum&nbsp;Qualifications
  </strong>
  &nbsp;
 </p>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   &nbsp;Associate's degree in business&nbsp;related field.&nbsp;
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   &nbsp;2+ years in a&nbsp;similar&nbsp;role.&nbsp;
  </li>
  <li>
   <strong>
    Skills:
   </strong>
   &nbsp;
  </li>
  <li>
   Organizational development, personnel management, and budget administration.&nbsp;
  </li>
  <li>
   Proficiency&nbsp;in Microsoft Office Suite; experience with data analysis and IT management is a plus.&nbsp;
  </li>
  <li>
   Ability to prioritize, work independently, and manage multiple projects&nbsp;at once.&nbsp;
  </li>
  <li>
   Strong commitment to community and willingness to grow with the organization.&nbsp;
  </li>
  <li>
   Excellent written and verbal skills.&nbsp;
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Benefits Package:
  </strong>
  &nbsp;Base Salary $50,000 plus possible 10% bonus
 </p>
 <ul>
  <li>
   Health, Dental, Vision insurances&nbsp;(Company Pays)&nbsp;
  </li>
  <li>
   403B retirement&nbsp;match&nbsp;program&nbsp;
  </li>
  <li>
   Two full Weeks of Paid Vacation&nbsp;
  </li>
  <li>
   Phone Stipend&nbsp;
  </li>
  <li>
   Annual&nbsp;Wellness Benefit&nbsp;
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Zong CMPak Ltd

<div>
 <p>
  <strong>
   Department &amp; Function:
  </strong>
  Engineering South
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Operations Support Coordinator
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Quetta
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Regional Manager Access Operations
 </p>
 <p>
  <strong>
   Job Type:
  </strong>
  Contractual
 </p>
 <p>
  <br/>
 </p>
 <p>
  Job Purpose:
 </p>
 <ul>
  <li>
   Responsible for KPIs visibility. Analysis of gaps &amp; suggesting/implementing improvement plans &amp; coordination with MS vendor for SLA compliance
  </li>
 </ul>
 <p>
  Job Responsibilities:
 </p>
 <ul>
  <li>
   Support the regional team for tracking, and reporting field operation progress.
  </li>
  <li>
   Maintain and update project documentation, dashboards, and status reports.
  </li>
  <li>
   Coordinate meetings, take minutes, and follow up on action items.
  </li>
  <li>
   Ensure compliance with project governance processes, standards, and templates.
  </li>
  <li>
   Liaise with internal teams and external stakeholders for project coordination.
  </li>
  <li>
   Coordinate with MS vendor team to ensure all reports are timely provided.
  </li>
  <li>
   Vendor monthly performance and compliance evaluation at sub regional level
  </li>
  <li>
   Coordination with MS vendor for Targets related to customer complaints related to TATS and CPM
  </li>
  <li>
   Reporting to HQ for all regional projects and their progress.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Eligibility Criteria (Education, Knowledge, Experience and Skills):
   </u>
  </strong>
 </p>
 <p>
  Education:
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Project Management, Telecommunication or a related field
  </li>
 </ul>
 <p>
  Work Experience:
 </p>
 <ul>
  <li>
   At least 4-5 years of relevant work experience
  </li>
 </ul>
 <p>
  Skills &ndash; Generic:
 </p>
 <ul>
  <li>
   Ability to work under challenging environment and sustain pressure
  </li>
  <li>
   Solution focused and result oriented
  </li>
  <li>
   Interactive personality with relationship building ability
  </li>
  <li>
   Ability to work independently as well as a part of a team
  </li>
  <li>
   Presentation Skills, Strong Follow-up
  </li>
 </ul>
 <p>
  Skills &ndash; Job Specific:
 </p>
 <ul>
  <li>
   Core Competencies in Administration
  </li>
  <li>
   Administrative Expertise &amp; Office Management Skills
  </li>
  <li>
   Strong Written &amp; Communication Skills
  </li>
  <li>
   Strong Interpersonal &amp; Intra personal Skills
  </li>
  <li>
   Ability to prioritize, negotiate, and work with internal stakeholders
  </li>
  <li>
   Integrity &amp; Ownership
  </li>
 </ul>
</div>


Operations Support Coordinator

Availity, LLC.

<div><div>Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.</div><div></div>
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.<br>
<br>
We're on a mission to bring the focus back to what truly matters &ndash; patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.<br>
<br>
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.<div></div><div>
Reporting to the Manager, Provider Services the Operations Support Analyst provides resolution to client issues that require more in-depth knowledge of the technology, platform, products and/or processes. Issues are typically identified by the Client Services Team and can include complicated electronic data interchange (EDI) claim errors and transmission problems.<br>
<br>
Sponsorship, in any form, is not available for this position.</div><div><br>
Location: Remote, US</div><div></div><div><br>
Why you want to work on this team:</div><ul><li><div>
Highly communicative and collaborative team environment, there is always a chance to learn new things</div></li><li><div>
Opportunities for growth into an Operations Support Analyst III, Clearinghouse Support, and other roles</div></li></ul><div></div><div><br>
To be qualified for this position you have:</div><ul><li><div>
High School diploma or GED</div></li><li><div>
2 or more years of work experience as a Client Services Representative at Availity (if internal), with an emphasis on technical skills</div></li><li><div>
ANSI transaction experience</div></li><li><div>
Ability to read ANSI guides</div></li><li><div>
Experience supporting EDI/X12 transactions</div></li></ul><div></div><div><br>
You will set yourself apart:</div><ul><li><div>
You have experience working with Essentials Pro</div></li><li><div>
Strong analytical thinking and skillset</div></li></ul><div></div><div><br>
You will be:</div><ul><li><div>
Interacting with trading partners as well as direct-connect payers to facilitate resolution to client issues.</div></li><li><div>
Supporting the development of client support documentation as needed.</div></li><li><div>
Interacting closely with other team members in Availity to provide the highest quality of customer service.</div></li><li><div>
Serving as the subject matter expert and liaison between Operations, Customers, and the Availity Development team, handling more advanced technical issues as they arise.</div></li><li><div>
Provides training to first level support representatives as necessary to facilitate rapid resolution of client issues.</div></li><li><div>
May be called upon to serve in multiple roles and perform other duties, projects, or activities as specified by their management.</div></li></ul><div></div><div><br>
Availity culture and benefits:</div><ul><li><div>
Availity is a certified &ldquo;Great Place to Work&rdquo;, a &ldquo;Best Workplaces for Technology Companies&rdquo;, a &ldquo;Best Workplaces for Women&rdquo; and a &ldquo;Best Workplaces for Millennials&rdquo;!</div></li><li><div>
Culture is important to us and there are many ways for you to make your mark here!</div></li><li><div>
We have several Diversity &amp; Inclusion teams and various ways to engage with fellow Availity associates. &ldquo;Availadies&rdquo;, &ldquo;Beyond Black&rdquo;, &ldquo;HOLA&rdquo;, &ldquo;Availity Pride&rdquo;, &ldquo;VetAvaility&rdquo; a Young Professionals Group and &ldquo;She Can Code IT&rdquo; a group for women in tech are some of the groups you can get involved in.</div></li><li><div>
Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!</div></li><li><div>
We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!</div></li><li><div>
We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.</div></li><li><div>
Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.</div></li><li><div>
Interested in furthering your education? We offer education reimbursement!</div></li><li><div>
Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.</div></li><li><div>
Want to work for an organization that gives back to the community? You&rsquo;re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.</div></li></ul><div></div><div>
Next steps:</div><div>
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.</div><div></div><div><br>
Interview process:</div><ul><li><div>
Recruiter Resume Review</div></li><li><div>
Manager Resume Review</div></li><li><div>
Manager Video Interview</div></li><li><div>
Team Video Interview</div></li></ul><div></div><div><i>
Video Camera Usage:</i></div><div><i>
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.</i></div><div></div><div><i>
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.</i></div><div></div><div><i>
Disclaimers:</i></div><div><i>
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.</i></div><div></div><div><i><br>
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</i></div><div></div><div><i><br>
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at </i><div><i>http://www.dhs.gov/e-verify</i></div><i>.</i></div></div><div></div>

Bayut.com

<div>
 <p>
  Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 </p>
 <p>
  As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  As an Operations Support Executive, you will be responsible for&nbsp;managing customer queries and complaints and providing product support and information to the clients. You will also process contracts and legal documents, making modifications on the client packages/order and escalate complaints across a number of communication channels.&nbsp;
 </p>
 <p>
  <strong>
   In this role, you will:
  </strong>
 </p>
 <ul>
  <li>
   Communicating with clients through various channels providing product and service information and resolving product and service problems
  </li>
  <li>
   Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  </li>
  <li>
   Processing contracts and legal documents
  </li>
  <li>
   Keeping record of customer interactions, transactions, comments and complaints
  </li>
  <li>
   Ensure customer satisfaction and provide professional customer support
  </li>
  <br/>
  <br/>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of secondary education
  </li>
  <li>
   Preferably Undergraduate in business
  </li>
  <li>
   At least 1-2 years of experience in a Customer Support role
  </li>
  <li>
   Knowledge of ticketing systems and Customer support practices
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Strong organization skills
  </li>
  <li>
   Problem-solving and multi-tasking skills
  </li>
  <li>
   Patient
  </li>
  <li>
   Flexible
  </li>
  <li>
   Enthusiastic
  </li>
  <li>
   Empathy/Compassion
  </li>
  <br/>
  <br/>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A fast paced, high performing team
  </li>
  <li>
   Multicultural environment with over 60 different nationalities
  </li>
  <li>
   Competitive Tax-free Salary
  </li>
  <li>
   Comprehensive Health insurance
  </li>
  <li>
   Annual Air Ticket Allowance
  </li>
  <li>
   Employee discounts at multiple vendors across the emirates
  </li>
  <li>
   Rewards &amp; Recognitions
  </li>
  <li>
   Learning &amp; Development
  </li>
 </ul>
 <p>
  Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
 <p>
  #UAEBayut
 </p>
</div>


Operations Support Executive

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