operations support

Cabcall Outsource

Title: Operations Support Analyst Location: Soan Gardens, Islamabad Working Hours: 1 PM to 9 PM Job Type: Full time, On-siteJob Overview:This role is built for someone who can operate with clarity, structure, and strong communication in a fast-moving environment. As an Operations Support Analyst, you will play a key role in keeping day-to-day operations aligned, ensuring data accuracy, and maintaining consistent communication with international clients and internal teams. The position requires someone dependable, detail-oriented, and confident in handling cross-functional coordination without constant oversight.Key Responsibilities:<ul><li>Manage and execute daily operational tasks and workflows to ensure smooth business operations</li><li>Schedule meetings and coordinate effectively with internal teams and international clients</li><li>Support data handling, reporting, and reconciliation activities with high accuracy</li><li>Coordinate with internal teams across finance, operations, and support functions</li><li>Maintain accurate records, documentation, and operational logs</li><li>Ensure proper documentation of processes, updates, and client interactions</li><li>Communicate effectively with international clients, addressing queries and resolving issues within agreed timelines</li><li>Identify process gaps and contribute to process improvement and standardisation initiatives</li><li>Support onboarding activities and ongoing customer operations as required</li></ul>Requirements:<ul><li>1-2 year experience in a virtual assistance or related field.</li><li>Bachelor&rsquo;s degree in BBA, Economics, Social Science or a related field.</li><li>O/A Level educational background preferred.</li><li>Strong communication skills, with the ability to interact confidently with international clients.</li><li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li><li>Ability to work independently in a remote environment.</li><li>Comfortable working across different time zones.</li><li>High attention to detail and accuracy in data handling.</li><li>Experience with operational systems, spreadsheets, and reporting tools.</li><li>Professional, reliable, and deadline-driven approach.</li></ul>Pay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Operations Support Analyst

Powerhouse True Value Rental

Operations Support Associate (Equipment Rental Yard)Powerhouse True Value Rental &ndash; Warner Robins, GAPay: $11.00 &ndash; $13.00 per hour (based on experience) Hours: Approximately 47 hours per weekSchedule<ul><li>Monday&ndash;Friday: 8:00 AM &ndash; 5:00 PM (1 hour lunch)</li><li>Saturday: 7:30 AM &ndash; 2:00 PM</li><li>No late nights</li></ul>About Powerhouse True Value RentalPowerhouse True Value Rental is a locally operated equipment rental and hardware store serving homeowners, contractors, and businesses throughout Middle Georgia.Our mission is built around three priorities:<ul><li>Customer Safety</li><li>Equipment Safety</li><li>Customer Experience</li></ul>We take pride in running a professional, organized operation where equipment is maintained correctly and customers receive knowledgeable support.If you enjoy hands-on work, learning practical skills, and being part of a small team where your effort matters, this role can be a great place to grow.About the RoleThe Operations Support Associate (OSA) is the backbone of our daily operation. This position supports the rental yard, prepares equipment for customers, and helps keep our store running smoothly.This is a hands-on, physical job that requires attention to detail and the ability to learn procedures.You will be responsible for learning how to check rental equipment in and out properly, ensuring machines are clean, safe, and ready for the next customer.This role moves quickly and requires someone who can learn new information, retain procedures, and stay organized throughout the day.What You&rsquo;ll Do - Equipment &amp; Yard Responsibilities<ul><li>Check rental equipment in and out using established procedures</li><li>Clean and stage equipment for upcoming rentals</li><li>Inspect equipment for damage or safety issues</li><li>Load and unload equipment for customers and delivery drivers</li><li>Maintain a clean and organized yard</li></ul>Store Support<ul><li>Move and restock hardware inventory</li><li>Assist with receiving shipments</li><li>Help maintain store organization</li></ul>Customer Interaction<ul><li>Assist customers with loading equipment</li><li>Answer basic questions about equipment operation</li><li>Maintain a professional and helpful attitude</li></ul>What Makes Someone Successful HerePeople who do well in this role tend to:<ul><li>Show up on time, every day</li><li>Stay busy without needing constant supervision</li><li>Ask questions when learning new things</li><li>Take pride in doing work correctly</li><li>Enjoy learning practical mechanical skills</li><li>Work well as part of a team</li></ul>This role is ideal for someone who wants to learn about equipment, tools, and the rental industry while building a strong work ethic.What This Job RequiresThis job is both physical and procedural.You must be able to:<ul><li>Learn and remember equipment check-in and check-out procedures</li><li>Follow safety steps consistently</li><li>Ask questions if something is unclear</li><li>Lift up to 50 lbs</li><li>Work outdoors in different weather conditions</li><li>Stay organized in a fast-paced environment</li></ul>Pay &amp; GrowthStarting pay is $11&ndash;$13 per hour depending on experience.After 90 days, we review performance based on:<ul><li>Reliability and attendance</li><li>Work ethic</li><li>Ability to learn procedures</li><li>Team contribution</li></ul>Employees who prove themselves often move into other roles such as:<ul><li>Driver</li><li>Mechanic apprentice</li><li>Rental counter support</li><li>Operations coordinator</li></ul>Our Hiring ProcessWe want candidates to fully understand the job before accepting it.Qualified applicants will participate in:<ul><li>A short interview</li><li>A walkthrough of the store and yard</li><li>A brief demonstration of how we teach equipment procedures</li></ul>This allows you to see exactly what the job involves and decide if it&rsquo;s a good fit.RequirementsRequired<ul><li>Valid driver&rsquo;s license</li><li>Dependable transportation</li><li>Ability to lift 50 lbs</li><li>Comfortable working indoors and outdoors</li><li>Positive attitude and willingness to learn</li></ul>Preferred<ul><li>Experience in construction, landscaping, warehouse, retail, or equipment rental</li><li>Experience using tools or machinery</li></ul>Benefits<ul><li>401(k) with company match</li><li>Medical, dental, and vision insurance</li><li>Paid time off</li><li>Employee discounts</li></ul>People with a criminal record are encouraged to apply.Work LocationIn person &ndash; Warner Robins, GAPay: $11.00 - $13.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Operations Support Associate

JTS Surgical

<div>Role Overview

The Operations &amp; Customer Support Associate role assists with day-to-day operational, inventory, and customer service needs. This role plays a critical part in ensuring accurate inventory management, timely fulfillment, regulatory compliance, and smooth coordination between internal teams and field partners.

This is a hands-on role suited for someone who enjoys seeing work through to completion, supporting others thoughtfully, and applying practical problem-solving to keep operations running smoothly. 
Key Responsibilities
<ul>
<li>Prepare, ship, receive, and manage inventory, including trays and related materials, while maintaining organization and accuracy within the stockroom.</li>
</ul><ul><li>Collaborate with cross-functional team members to ensure accurate inventory tracking and adherence to operational standards.</li>
</ul><ul><li>Serve as a reliable point of contact for customer service requests related to products, orders, logistics, and service needs.</li>
</ul><ul><li>Support daily operations including picking, packing, restocking, and coordinating fulfillment requests.</li>
</ul><ul><li>Review billing invoices for accuracy and identify discrepancies for escalation when necessary.</li>
</ul><ul><li>Track, organize, and maintain contracts, licenses, and renewal documentation for facilities, manufacturers, and distributor representatives.</li>
</ul><ul><li>Manage weekly inventory processes, including inventory tracking, discrepancy logging, and compliance with FDA requirements and internal policies.</li>
</ul><ul><li>Maintain digital filing systems by scanning and organizing case sheets and operational documentation.</li>
</ul><ul><li>Complete reporting and data entry tasks, including purchase order entry and preparation of inventory and aging reports.</li>
</ul><ul><li>Answer incoming phone calls and route inquiries appropriately.</li>
</ul><ul><li>Process customer payments received by phone in accordance with company financial and security procedures.</li>
</ul><ul><li>Provide operational support to leadership through ad hoc projects, research, and on-site operational coverage as needed.</li></ul> 


Qualifications
<ul>
<li>High school diploma or equivalent required; associate&rsquo;s or bachelor&rsquo;s degree in business, operations, or a related field preferred.</li>
</ul><ul><li>1&ndash;3 years of experience in operations, inventory management, customer service, or administrative support.</li>
</ul><ul><li>Experience working in regulated or medical environments preferred but not required.</li>
</ul><ul><li>Proficiency with Microsoft Word, Excel, and Outlook.</li>
</ul><ul><li>Experience with data entry, reporting, and digital file management.</li>
</ul><ul><li>Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.</li>
</ul><ul><li>Ability to follow established processes while identifying opportunities for improvement.</li>
</ul><ul><li>Strong communication skills and a collaborative, service-oriented mindset.</li></ul> 


Core Competencies
<ul>
<li>Organization &amp; Time Management: Maintains well-structured files, documentation, and inventory records while effectively prioritizing multiple responsibilities.</li>
<li>Attention to Detail: Ensures accuracy in inventory tracking, documentation, data entry, and order fulfillment.</li>
<li>Communication: Communicates clearly and professionally with internal teams, facilities, and external partners.</li>
<li>Reliability: Demonstrates punctuality, consistent attendance, and dependable follow-through.</li>
<li>Customer Service Mindset: Approaches requests and inquiries with patience, professionalism, and a solutions-oriented attitude.</li>
<li>Computer Proficiency: Comfortable using Microsoft Word, Excel, Outlook, and learning new internal systems.</li>
<li>Adaptability &amp; Problem-Solving: Handles routine issues independently, adapts to shifting priorities, and escalates concerns appropriately.</li>
<li>Accountability: Takes ownership of responsibilities and ensures tasks are completed accurately and on time.</li></ul> 


Physical Requirements &amp; Schedule
<ul>
<li>Responsibilities include physical handling and assembly of materials.</li>
</ul><ul><li>Ability to lift and move inventory (approximately 25&ndash;50 lbs).</li>
</ul><ul><li>Comfortable standing or walking for extended periods.</li>
</ul><ul><li>Standard work schedule is Monday&ndash;Friday.</li>
</ul><ul><li>Participation in an on-call rotation approximately once every 5&ndash;6 weeks, requiring scheduling flexibility.</li></ul></div>

Operations Support Assocaite

Delaware Guidance Services

<div><div><div>About Delaware Guidance Services<div>
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.</div><div></div><div> 
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS&rsquo; 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients&rsquo; siblings, caregivers, classmates, and peers.</div><div></div><div> 
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth</div><div></div><div> 
Why Work at Delaware Guidance Services?</div><div>
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:</div> 
<div></div><ul><li>
Competitive Compensation</li><li>
Incentive Pay for Specific Roles</li><li>
Generous Paid Time Off (starting at 44 days of paid leave a year)</li><li>
Up to 6% Annual Contribution to Your Retirement Fund</li><li>
Free Professional Development Opportunities</li><li>
Medical, Dental and Vision Insurance</li><li>
Life and Long-term Disability Insurance</li></ul><div><div><div><div>
Position Highlights:<ul><li>
Generous benefits and time off policies</li><li>
Ability to work with children through a mission driven organization</li></ul></div></div></div></div>
Summary/objective
The Operations Support Specialist will be expected to assist with the following job duties, as determined by operational need and as assigned by the Operations Support Coordinator and/or DGS Practice Manager. The Operations Support Specialist must pass an annual HIPAA privacy and security training. 
Essential functions:
Intake and Scheduling<ul><li>
Answer phone calls, prioritize messages, and use the telephone system effectively</li><li>
Make reminder calls to patients before their scheduled appointments and document the outcomes</li><li>
Call and reschedule patients who miss their appointments and document the no call/no show process</li><li>
Check in patients for their behavioral health appointments and update their demographic and insurance information, verify legal guardianship if anyone other than biological parents</li><li>
Verify insurance coverage and inform patients of any lapses or eligibility for the DGS sliding fee scale program.</li><li>
Scan relevant documents, such as insurance cards, identification cards, and behavioral health records, before the end of the day</li><li>
Schedule intake appointment, update appointment in computer, and notify appropriate therapist; manage intake wait list and coordinate/communicate as necessary with outpatient coordinators; send letters to legal guardian when attempts to schedule an intake appointment have not been successful</li><li>
Prepare new patient packets for behavioral health and ensure that all new patients complete the intake assessment before their visit. Assist patients with any questions or difficulties regarding the assessment</li><li>
Ensure that all forms are up to date and have enough copies available.</li><li>
Schedule appointments for current outpatient and psychiatry clients and families; call clients who have not been seen in 60+ days, continue to monitor therapist and NP schedules to ensure they are full</li><li>
Maintain a courteous, helpful, and professional attitude when dealing with co-workers, patients, and their families. Respect confidentiality at all times.</li></ul> 
Front Desk<ul><li>
Manage waiting room, check-in/check-out clients, verify current demographics and insurance, scan insurance card, collect co-pays issuing receipt and record co-pay, notify clinician/provider of client arrival</li><li>
Print daily schedule, notate outstanding balances, verify insurance, and confirm appointments for the following day(s)</li><li>
Distribute mail and incoming documentation; maintain DGS forms for the site; open/close building</li></ul> 
Medical Records<ul><li>
Maintain chart audit and verify deficiencies; open/close clinical records/charts; monitor retention and destruction of charts; distribute deficiency reports and case reviews; copy, send, scan medical records requested by third parties; pull charts for studies and insurance company audits</li><li>
Copy all PBH service admission referral forms, enter into EMR, scan, and coordinator with Clinical Coordinator and DGS Billing Department</li></ul> 
General Responsibilities<ul><li>
Uphold professional standards of treatment and the mission of the organization</li><li>
Maintain a quality code of conduct, ethics and professionalism</li><li>
Provide goal-directed and team-oriented services</li><li>
Communicate effectively and professionally with all stakeholders</li></ul> 
Competencies/ Capabilities:<ul><li>
Planning &amp; organization/time management</li><li>
Initiative/drive, and self-starter</li><li>
Collaborative Team Member, Strong Interpersonal skills/relationships/teamwork</li><li>
Judgment/decision making/problem solving</li><li>
Adaptability/continuous improvement/flexibility</li><li>
Commitment and willingness to professional growth and development</li></ul> 
Supervisory responsibilities: None 
Work environment: Office-based 
Physical demands:<ul><li>
Prolonged periods of sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li></ul> 
Travel required: Minimal, may be asked to travel between sites on occasion 
Minimum qualifications:<ul><li>
High school diploma or general education degree (GED); or at least three months&rsquo; related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to prioritize tasks and handle multiple assignments simultaneously</li><li>
Ability to maintain confidentiality</li></ul> 
Preferred qualifications:<div><ul><li>
Medical records and medical scheduling experience</li></ul></div> 
EEO:
Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div></div></div>

Operations Support Specialist

Shell Energy Retail

<div>Texas, United States of America 
 
Job Family Group:
Downstream Supply Chain 
 
Worker Type:
Regular 
 
Posting Start Date:
March 11, 2026 
 
Business Unit:
Trading and Supply 
 
Experience Level:
Experienced Professionals 
 
Job Description:
What is the role?
The Crude Operations Support Analyst is responsible for accurately recording, tracking, and settling crude oil transactions from purchase to final destination. The team ensures each movement is promptly and correctly captured in our systems. Collectively, the team reconciles and settles all crude activities assigned to the analyst desk. The Crude Operations Support Analyst is expected to &lsquo;own the molecule,&rsquo; possessing a comprehensive understanding of the operational and commercial implications of the data they handle. This critical role within the Crude Trading Operations organization requires managing losses, preventing profit leakage, and providing thorough analysis and reporting on crude movements.
What you&rsquo;ll be doing
<ul><li>Responsible for scheduling and running monthly loss gain meetings. Meeting includes reporting of loss and gains to trade book, pending action items in Endur, unsettled events/bad debt)
</li><li>Ability to manage complex contract and counterparties (IE: Counterparties with lease, pipeline, bulk contracts, Tiered pricing)
</li><li>Ability to support checkouts and review reporting with team
</li><li>Assist Lease Admin and commercial on LPS closing issues and complex pricing
</li><li>Record and track the physical movement of crude oil
</li><li>Ensure timely and accurate data entry into systems
</li><li>Reconcile and settle all crude activities
</li><li>Understand the operations and commercial implications behind the data
</li><li>Manage losses and prevent profit leakage
</li><li>Ability to understand contractual components, including complex pricing deals and quality banks as well as pipeline systems
</li><li>Understanding the analysis of allocated volumes and revisions to ensure data integrity
</li><li>Analysis and verification of complex accounting deals, quarterly quality bank statements, and pipeline statements
</li><li>Operate monthly Sox Contols
</li><li>Analysis/research of unsettled items in LPS, Endur and TSAP
</li><li>Analyze and report on all aspects of crude movements.
</li><li>Assisting the financial closing team in the review of significant differences between forecasted and actual volume
</li><li>Reconciliation of STUSCO&rsquo;s inventory balances to third party statements
</li><li>Identifying root cause of problems and taking proper action to resolve them
</li><li>Pursue collections with counterparties for disputed outstanding receivables and analysis of payables where applicable
</li><li>Ability to work beyond normal business hours during monthly close and at times of increased commercial business
</li></ul>What you bring
<ul><li>The candidate must have legal authorization to work in the US on a full-time basis
</li><li>Bachelor's degree preferred with 3 or more years of professional work experience
</li><li>Expertise in at least one of these programs and a high level in understanding of the others (LPS, ENDUR, TSAP) preferred
</li><li>Ability to manage complex contract and counterparties preferred
</li><li>Ability to resolve volumetric discrepancies related to crude oil movements preferred
</li></ul>What we offer
The base salary range for this position is $95,000 - $143,000 per year. Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell&rsquo;s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You&rsquo;ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You&rsquo;ll be able to balance your priorities as you become the best version of yourself.
<ul><li>Progress as a person as we work on the energy transition together.
</li><li>Continuously grow the transferable skills you need to get ahead.
</li><li>Work at the forefront of technology, trends, and practices.
</li><li>Collaborate with experienced colleagues with unique expertise.
</li><li>Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
</li><li>Benefit from flexible working hours, and the possibility of remote/mobile working.
</li><li>Perform at your best with a competitive starting salary and annual performance related salary increase &ndash; our pay and benefits packages are considered to be among the best in the world.
</li><li>Take advantage of paid parental leave, including for non-birthing parents.
</li><li>Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
</li><li>Grow as you progress through diverse career opportunities in national and international teams.
</li><li>Gain access to a wide range of training and development programmes.
</li></ul>We'd like you to know that Shell has a bold goal: to become one of the world&rsquo;s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here .
Shell in The United States
Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.
We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.
We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. &ndash; Pennzoil&reg; &ndash; made from natural gas.
We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come
<ul><li>- 
</li></ul> 
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (&ldquo;Shell&rdquo;) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.</div>

CAP Index

<div>About CAP Index

For over 35 years, CAP Index has been the industry leader in crime risk forecasting. Our data-driven solutions help some of the largest brands, financial institutions, and organizations in the world make informed decisions about safety, security, and risk management. We are expanding our sales team and looking for a motivated, entry-level professional eager to launch a career in sales and business development. 


Position Overview 
CAP Index is seeking a highly organized, detail-oriented Sales Support Administrator to support our sales, operations, and finance functions. This role plays a critical part in ensuring a smooth customer experience&mdash;from order processing through fulfillment&mdash;while supporting internal coordination across teams. The ideal candidate is a proactive self-starter who is comfortable managing multiple priorities, learning new systems, and working closely with both clients and internal stakeholders. 
Key Responsibilities
<ul>
<li>Process and fulfill online product orders</li>
<li>General communication with clients regarding orders, invoices, and basic account inquiries</li>
<li>Assist with accounts receivable follow-ups and invoice tracking</li>
<li>Coordinate internally to schedule work efforts tied to product delivery and client requests</li>
<li>Enter and maintain accurate data in CRM and internal systems</li>
<li>Support setup and maintenance of vendor and client portals</li>
<li>Answer incoming phone calls and route inquiries to appropriate team members</li>
<li>Provide administrative backup support to accounting and operations teams</li>
<li>Assist sales team members with administrative and operational needs, especially during travel or customer visits</li>
<li>Maintain organized records, documentation, and internal tracking tools</li></ul> 


Qualifications &amp; Skills
<ul>
<li>College degree</li>
<li>Relevant administrative, sales support, operations, or customer service experience strongly preferred</li>
<li>Experience working with a CRM system (e.g., HubSpot, Salesforce, Zoho, etc.)</li>
<li>Familiarity with basic accounting processes or accounting software is a plus</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to manage multiple tasks and priorities independently</li>
<li>Comfortable learning and working with new technologies and platforms</li>
<li>Professional demeanor with strong written and verbal communication skills</li>
<li>Reliable, responsive, and collaborative team player</li></ul></div>

Nakupuna Companies

<div><div>Nakupuna Federal is seeking an Administrative Operations Support professional to provide proactive administrative and coordination support to the PMW 760 Front Office. This position enables efficient office operations by anticipating needs, preparing materials in advance, and maintaining organized, responsive workflows. The role ensures front office activities remain aligned, timely, and execution-focused, directly contributing to effective program delivery and communication.</div><div></div><div> 
The primary purpose of this role is to provide proactive administrative and operational support, teaming with the Executive Operations Coordinator and Front Office Lead, by anticipating requirements, preparing ahead of need, and maintaining continuity across front office activities.</div> 
The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned.
Administrative Support<ul><li>
Prepare and format documents, briefings, and correspondence in advance of deadlines.</li><li>
Maintain organized electronic files with consistent structure and easy retrieval.</li><li>
Anticipate document needs based on upcoming meetings, taskers, and reporting cycles.</li></ul>
Calendar and Scheduling Support<ul><li>
Maintain awareness of leadership priorities and upcoming engagements.</li><li>
Prepare draft schedules and recommend adjustments to avoid conflicts.</li><li>
Ensure meetings are scheduled with sufficient preparation time for all participants.</li></ul>
Meeting and Event Coordination<ul><li>
Prepare and distribute read-ahead materials ahead of required timelines.</li><li>
Identify required inputs early and follow up to ensure completeness.</li><li>
Capture meeting notes and anticipate follow-on actions without direction.</li></ul>
Task and Action Tracking<ul><li>
Maintain action trackers with current status and upcoming suspense awareness.</li><li>
Proactively follow up on pending actions before deadlines approach.</li><li>
Identify potential delays and elevate early with recommended solutions.</li></ul>
Front Office Operations Support<ul><li>
Anticipate routine and recurring requirements such as reports, briefs, and updates.</li><li>
Prepare materials and templates in advance of known events or cycles.</li><li>
Maintain current contact lists, distribution lists, and organizational references.</li></ul>
Document and Information Management<ul><li>
Ensure documents are complete, accurate, and ready for leadership review without rework.</li><li>
Maintain structured repositories that support rapid access and continuity.</li><li>
Archive materials in a way that supports future retrieval and use.</li></ul>
Coordination Support<ul><li>
Maintain awareness of ongoing activities across the front office.</li><li>
Identify gaps in information flow and close them proactively.</li><li>
Support preparation for program reviews and engagements with minimal direction.</li></ul> 
Skills/Qualifications:<ul><li>
Strong organizational discipline with attention to detail</li><li>
Ability to anticipate requirements and prepare ahead of need</li><li>
Proficiency in Microsoft Office applications and collaboration tools</li><li>
Ability to manage multiple priorities in a fast-paced environment</li><li>
Clear and concise written and verbal communication</li><li>
Ability to operate independently while staying aligned with leadership intent</li><li>
Experience supporting senior leadership or front office operations a plus</li><li>
Familiarity with high-visibility or fast-paced office environments valued</li></ul>
Education/Experience:
<ul><li>Associate&rsquo;s degree or equivalent experience preferred</li><li>
0 to 3 years of relevant administrative, program support, or office support experience</li><li>
Prior military experience is highly valued<ul><li>
Experience in administrative, personnel, or operational support roles, such as:<ul><li>
Yeoman (YN)</li><li>
Personnel Specialist (PS)</li><li>
Logistics Specialist (LS)</li><li>
Operations Specialist (OS) (junior level, admin or watch support exposure)</li></ul></li><li>
Experience supporting command-level administrative functions, scheduling, correspondence, or task tracking</li><li>
Familiarity with military staff processes, taskers, and suspense-driven workflows</li></ul></li></ul>
Certification:<ul><li>
No specific certification required.</li><li>
Relevant certifications or training that may strengthen candidacy include:
<ul><li>Certified Administrative Professional (CAP), Microsoft Office Specialist (MOS), or similar</li><li>
Entry-level project management certification such as CAPM</li><li>
Familiarity with DoD acquisition training (e.g., DAU courses) is a plus</li></ul></li></ul>
Clearance Requirements: Active Secret clearance required or ability to obtain and maintain a Secret clearance.
Work Location:<ul><li>
San Diego, CA<ul><li>
Client site: Old Town Complex (OTC), 4301 Pacific Highway / PMW 760 facilities</li><li>
Company site: TBD</li></ul></li><li>
On-site support required with potential for limited telework as approved</li></ul>
Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:<ul><li>
Ability to perform repetitive motions with the hands, wrists, and fingers.</li><li>
Ability to engage in and follow audible communications in emergency situations.</li><li>
Ability to sit for prolonged periods at a desk and working on a computer.</li></ul><div></div><div> 
The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $61,000.00 to $90,000.00 (annualized USD). The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies total compensation package for employees.</div></div>

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