operations support manager

Reliance Retail

<div>
 <strong>
  Customer Experience Excellence
  <br/>
  <br/>
 </strong>
 Achieving high standards of customer service through effective management and operational strategies.
 <br/>
 <br/>
 <strong>
  Process Development &amp; Implementation
  <br/>
  <br/>
 </strong>
 Focus on creating, optimizing, and enforcing new processes to improve store operations and efficiency.
 <br/>
 <br/>
 <strong>
  Operational Expenditure Management
  <br/>
  <br/>
 </strong>
 Responsible for managing and optimizing operational costs to improve profitability.
 <br/>
 <br/>
 <strong>
  Store Environment, Health, &amp; Safety
  <br/>
  <br/>
 </strong>
 Ensure compliance with health and safety standards and maintain an optimal store environment for customers and staff.
 <br/>
 <br/>
 <strong>
  Admin, Facility &amp; Infrastructure Management
  <br/>
  <br/>
 </strong>
 Oversee administrative tasks, facility upkeep, and infrastructure enhancements to support seamless store operations.
 <br/>
 <br/>
 <strong>
  Outsourced, Admin &amp; Facility Vendor Management
  <br/>
  <br/>
 </strong>
 Manage vendor relationships and agreements to ensure quality and cost-effective administrative and facility services.
 <br/>
 <br/>
 <strong>
  Shrinkage
  <br/>
  <br/>
 </strong>
 Implement measures to reduce and control product shrinkage.
 <br/>
 <br/>
 <strong>
  Theft &amp; Loss Prevention
  <br/>
  <br/>
 </strong>
 Develop and implement strategies for theft prevention and loss mitigation.
 <br/>
 <br/>
 <strong>
  (LPC) Commercial Audit
  <br/>
  <br/>
 </strong>
 Conduct frequent audits to ensure compliance and enhance the efficiency of store operations.
 <br/>
 <br/>
 <strong>
  SOP Audit Score
  <br/>
  <br/>
 </strong>
 Maintain and improve Standard Operating Procedures (SOP) to achieve high audit scores.
 <br/>
 <br/>
 <strong>
  Training &amp; Development
  <br/>
  <br/>
 </strong>
 Deliver ongoing training and professional development opportunities to enhance team members' capabilities in store operations.
</div>


Operations Support Manager

MisMar

<p><b>We're Hiring &ndash; Operations Support</b></p><p><b>Position:</b> Operations Support<br/><b>Job Type:</b> Full-time<br/><b>Experience:</b> 2+ years in operations or logistics</p><p><b>Main Tasks:</b></p><ul><li>Supervise daily operations and team tasks</li><li>Coordinate between warehouse, delivery, and sales teams</li><li>Ensure smooth workflow and solve daily issues</li><li>Report to management and improve performance</li></ul><p><b>Requirements:</b></p><ul><li>Experience in operations in Saudi Arabia</li><li>Strong leadership and organizational skills</li><li>Basic computer and Microsoft Office knowledge</li></ul><p>Job Type: Full-time</p><p>Pay: From E&pound;9,000.00 per month</p>

Operation Support

HubX

<div>
 <p>
  At HubX we build mobile apps, used and loved by millions all around the world.
 </p>
 <p>
  We have a track record of building and growing mobile apps on various verticals that reached over 300 million users across 6 continents and 170+ countries.
 </p>
 <p>
  We are looking for a talented "
  <strong>
   DesignOps Manager
  </strong>
  &rdquo; to join our energetic and highly motivated team.
 </p>
 <p>
  As a talented "
  <strong>
   DesignOps Manager
  </strong>
  &rdquo; you have plenty of opportunities at your fingertips. So, why should HubX be your next move? We offer you an opportunity to make a huge impact in the lives of millions of users through our products, and even the mobile app industry at large in the next years to come.
 </p>
 <p>
  X Culture: Do What You Love
 </p>
 <p>
  At HubX, we pride ourselves on fostering an environment of collaboration, creativity, and innovation. Our #XCulture is more than just a workplace ethos; it's a lifestyle. We believe passion drives success. At HubX, Do What You Love isn&rsquo;t just a motto; it's the foundation of our work.
 </p>
 <p>
  <strong>
   Some of your responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage and optimize daily planning for shared design resources across studios.
  </li>
  <li>
   Ensure every design task is properly scoped, documented, and tracked in Jira &mdash; from kickoff to delivery.
  </li>
  <li>
   Review and calibrate effort estimates.
  </li>
  <li>
   Identify and resolve workflow bottlenecks &mdash; if tasks linger too long in review, you&rsquo;ll find the root cause and fix it.
  </li>
  <li>
   Partner with Product Design Leads and PMs to balance design capacity with priorities.
  </li>
  <li>
   Coordinate performance reviews and feedback cycles for designers, ensuring evaluation criteria are fair and consistent.
  </li>
  <li>
   Drive process improvements that help designers spend more time designing and less time in operations.
  </li>
  <li>
   Support the adoption of new tools and automation (AI, plugins, dashboards) to increase visibility and efficiency across the design org.
  </li>
  <li>
   Maintain and scale the design system, ensuring components, patterns, and documentation are up-to-date, accessible, and consistently applied across products.
  </li>
 </ul>
 <p>
  <strong>
   What we look for:
  </strong>
 </p>
 <ul>
  <li>
   5+ years of experience in design operations within a product organization.
  </li>
  <li>
   Strong understanding of design workflows, design systems, and the creative review process.
  </li>
  <li>
   Proficiency with Jira (or similar task management systems) &mdash; you know how to make process visible and efficient.
  </li>
  <li>
   Data-driven mindset: you&rsquo;re comfortable analyzing sprint velocity, review durations, and team load to optimize flow.
  </li>
  <li>
   Excellent communication and coordination skills &mdash; you bring clarity and calm to complex, fast-moving environments.
  </li>
  <li>
   Appreciation for good design &mdash; you can spot when work needs more time vs when perfectionism slows momentum.
  </li>
  <li>
   A proactive, systems-thinking approach to operations &mdash; always looking for smarter, faster, cleaner ways to work.
  </li>
  <li>
   Familiar with multi-product design systems or able to quickly adapt to shared-system principles.
  </li>
  <li>
   Understands fast-paced product environments and balances speed with thoughtful design decisions.
  </li>
  <li>
   Strong grasp of mobile (Material Design / Apple Human Interface Guidelines) and web design dynamics.
  </li>
  <li>
   Experience experimenting with AI or automation tools to improve creative workflows is a strong plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The benefits of working with us:
  </strong>
 </p>
 <p>
  We would like you to focus on what you do best, we take care of the rest.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Huge impact: Your work can significantly impact our millions of users, and even the mobile app industry at large in the next years to come.
  </li>
  <li>
   Ownership, opportunity to take responsibility from day one: No one will micromanage you. Together with your team, you&rsquo;ll be free to choose a direction, test, fail, and test the next idea.
  </li>
  <li>
   A competitive compensation package: Our total compensation package is very comprehensive; covering your cost of commuting for our headquarters as well as providing you with a meal card.
  </li>
  <li>
   A brand new Macbook and welcome kit
  </li>
  <li>
   Private Medical Insurance &amp; HPV Vaccine &amp; Critical Women&rsquo;s Health Coverage: We go above and beyond for your health.
  </li>
  <li>
   Gym Reimbursement: We support annual gym membership because we want you to be in tip-top shape psychically and mentally.
  </li>
  <li>
   A unique and top-notch office: Our Istanbul office is located at Maslak, right in the heart of the city. Surrounded by the energy of Istanbul&rsquo;s bustling core, it&rsquo;s a space designed for creativity and collaboration.
  </li>
  <li>
   Unlimited coffee from XPresso: You can grab a cup of coffee whenever you need, whether it&rsquo;s to kickstart your morning or power through the day.
  </li>
  <li>
   Limitless Snacks &amp; breakfast: Fuel your day with our fully stocked kitchen! From a hearty breakfast to a variety of snacks available anytime, we&rsquo;ve got everything you need to stay energized and focused.
  </li>
  <li>
   Continuous education: The more you want to improve your knowledge, the more we support you!
  </li>
  <li>
   Meditopia membership: Enjoy full access to Meditopia for mental wellbeing, yoga, and therapy.
  </li>
  <li>
   Cambly access: Break language barriers with weekly Cambly speaking sessions.
  </li>
  <li>
   Team events that create lasting memories, including our traditional All Hands gatherings where the whole company comes together, as well as more humble celebrations and happy hours. Curious about our vibe? Take a look at our Instagram!
  </li>
  <li>
   Strong company culture: Our approach is always open communication &amp; teamwork. #XCulture
  </li>
  <li>
   X Community discounts: Being part of HubX comes with perks, enjoy exclusive discounts and more as a valued member of our community.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Recruiting Process
  </strong>
 </p>
 <p>
  At HubX, we value transparency and efficiency. Here&rsquo;s a glimpse into our streamlined recruitment process:
 </p>
 <ol>
  <li>
   Application Submission: Apply by submitting your CV, LinkedIn profile, or a brief introduction about yourself.
  </li>
  <li>
   People &amp; Culture Interview: Engage in a conversation with our People &amp; Culture team to discuss your background, aspirations, and how we align with each other&rsquo;s goals.
  </li>
  <li>
   Case Study Assignment: Showcase your skills through a practical task related to the role.
  </li>
  <li>
   Technical Interview: Meet with your potential team lead for an in-depth review of your case study and technical expertise.
  </li>
  <li>
   Welcome Aboard!: If all goes well, we&rsquo;re excited to extend an offer and welcome you to the team.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  Your personal data collected through your job applications will be processed by HubX in accordance with the Personal Data Protection Law No. 6698 ("KVKK") for the recruitment and evaluation. To review our data protection informing text: Link
 </p>
 <p>
  &Idot;&scedil; ba&scedil;vurular&inodot;n&inodot;z kapsam&inodot;nda toplanan ki&scedil;isel verileriniz HubX taraf&inodot;ndan i&scedil;e al&inodot;m ve de&gbreve;erlendirme amac&inodot;yla 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu'na ("KVKK") uygun olarak i&scedil;lenecektir. Ayd&inodot;nlatma metnimizi incelemek i&ccedil;in: Link
 </p>
 <p>
 </p>
</div>


DesignOps Manager

Workday

<div><div>Your work days are brighter here.</div><div></div><div>
We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.</div><div></div><div>
About the Team</div>
The Accounting Testing and Shared Support team serves as a force multiplier within the Chief Accounting Office. By combining deep financial expertise with agile execution, the team ensures the department can scale seamlessly during critical initiatives, transformation programs, and high-volume periods.<div></div><div>
About the Role</div><div></div><div>
We are seeking a manager to lead the operations of our Chief Accounting Office Testing and Shared Support team in Pune, India. This team provides critical support across strategic initiatives, staff augmentation, and testing programs globally.</div><div>
In this role, you will manage a team of FTEs, ensuring the seamless execution of systems testing, planned coverage, and high-volume period support. You will be responsible for maintaining a skilled bench of SMEs who serve as a readiness response team, deploying them rapidly to absorb high-speed workloads. You will act as the operational leader on the ground, ensuring the team is equipped to scale during critical transformation periods.</div><div></div><div>
Key Responsibilities</div><div><i>
Staff Augmentation &amp; Coverage Execution</i></div><ul><li><div>
Manage the execution of the coverage model for planned absences (LOA) and peak workload periods to ensure business continuity.</div></li><li><div>
Oversee staff augmentation resources, ensuring robust knowledge transfer and operational readiness.</div></li><li><div>
Collaborate with functional managers globally to streamline approvals, workflows, and resource allocation.</div></li></ul><div></div><div><i>
UAT &amp; Testing Programs</i></div><ul><li><div>
Lead the execution of User Acceptance Testing (UAT) for strategic programs, including M&amp;A integrations and cyclical processes (OE, compensation cycles, R1 &amp; R2).</div></li><li><div>
Work closely with SMEs to develop detailed test scenarios, maintain strict documentation, and validate test quality.</div></li><li><div>
Supervise the execution of bulk testing scenarios and actively identify opportunities to implement automation for efficiency.</div></li></ul><div></div><div><i>
High-Volume Processing &amp; Readiness Response</i></div><ul><li><div>
Manage a pool of highly skilled SMEs acting as &quot;readiness response teams&quot; to support high-speed, large-scale work surges.</div></li><li><div>
Execute against the operational calendar to anticipate cyclical high-volume periods (e.g., Quarter-End, Year-End) and align team capacity proactively.</div></li><li><div>
Deploy flexible workforce capacity quickly to ensure uninterrupted execution during global surges.</div></li></ul><div></div><div><i>
People Leadership &amp; Talent Strategy</i></div><ul><li><div>
Manage the day-to-day performance and development</div></li><li><div>
Drive engagement, career development, and internal mobility opportunities for the team within the wider Finance function.</div></li><li><div>
Maintain transparent communication with global senior leadership regarding role clarity, priorities, and project status.</div></li></ul><div></div><div>
About You</div><div></div><div>
Basic Qualifications:</div><ul><li><div>
8 - 12 of experience in Finance, with 2 - 4 years of proven experience managing teams and supervising employees.</div></li><li><div>
Bachelor&rsquo;s Degree in Finance, Accounting, or Business is required (MBA is a plus).</div></li><li><div>
Strong background in systems testing, UAT execution, and financial process improvement.</div></li><li><div>
Experience working in a Global Capability Center (GCC) or shared services setup, collaborating with US/Global stakeholders.</div></li></ul><div></div><div>
Other Qualifications:</div><ul><li><div>
Ability to navigate organizational ambiguity and collaborate effectively across time zones.</div></li><li><div>
Strong communication, change management, and people development skills.</div></li><li><div>
Hands-on experience with high-volume financial operations cycles (QE, YE, compensation, M&amp;A integration).</div></li><li><div>
A continuous improvement mindset focused on driving efficiency and accuracy.</div></li><li><div>
The ability to manage a rapid-response capability that ensures Finance can absorb large-scale work with minimal disruption.</div></li><li><div>
A service-oriented mindset that balances immediate operational deliverables with long-term team growth.</div></li></ul><div><br>
Our Approach to Flexible Work</div><div><br>
With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote &quot;home office&quot; roles also have the opportunity to come together in our offices for important moments that matter.</div><div></div><div>
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!</div><div>
At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.</div><div></div><div><br>
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.</div><div></div><div><br>
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.</div></div>

Manager, Accounting Operations and Support Services

Paradox

<div><p><b>Your work days are brighter here.
</b></p><p></p><p>We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.
</p><p></p><p><b>About the Team
</b></p>The Accounting Testing and Shared Support team serves as a force multiplier within the Chief Accounting Office. By combining deep financial expertise with agile execution, the team ensures the department can scale seamlessly during critical initiatives, transformation programs, and high-volume periods.
<p></p><p><b>About the Role
</b></p><p></p><p>We are seeking a manager to lead the operations of our Chief Accounting Office Testing and Shared Support team in Pune, India. This team provides critical support across strategic initiatives, staff augmentation, and testing programs globally.
</p><p>In this role, you will manage a team of FTEs, ensuring the seamless execution of systems testing, planned coverage, and high-volume period support. You will be responsible for maintaining a skilled bench of SMEs who serve as a readiness response team, deploying them rapidly to absorb high-speed workloads. You will act as the operational leader on the ground, ensuring the team is equipped to scale during critical transformation periods.
</p><p></p><p><b>Key Responsibilities
</b></p><p><i>Staff Augmentation &amp; Coverage Execution
</i></p><ul><li><p>Manage the execution of the coverage model for planned absences (LOA) and peak workload periods to ensure business continuity.
</p></li><li><p>Oversee staff augmentation resources, ensuring robust knowledge transfer and operational readiness.
</p></li><li><p>Collaborate with functional managers globally to streamline approvals, workflows, and resource allocation.
</p></li></ul><p></p><p><i>UAT &amp; Testing Programs
</i></p><ul><li><p>Lead the execution of User Acceptance Testing (UAT) for strategic programs, including M&amp;A integrations and cyclical processes (OE, compensation cycles, R1 &amp; R2).
</p></li><li><p>Work closely with SMEs to develop detailed test scenarios, maintain strict documentation, and validate test quality.
</p></li><li><p>Supervise the execution of bulk testing scenarios and actively identify opportunities to implement automation for efficiency.
</p></li></ul><p></p><p><i>High-Volume Processing &amp; Readiness Response
</i></p><ul><li><p>Manage a pool of highly skilled SMEs acting as &quot;readiness response teams&quot; to support high-speed, large-scale work surges.
</p></li><li><p>Execute against the operational calendar to anticipate cyclical high-volume periods (e.g., Quarter-End, Year-End) and align team capacity proactively.
</p></li><li><p>Deploy flexible workforce capacity quickly to ensure uninterrupted execution during global surges.
</p></li></ul><p></p><p><i>People Leadership &amp; Talent Strategy
</i></p><ul><li><p>Manage the day-to-day performance and development
</p></li><li><p>Drive engagement, career development, and internal mobility opportunities for the team within the wider Finance function.
</p></li><li><p>Maintain transparent communication with global senior leadership regarding role clarity, priorities, and project status.
</p></li></ul><p></p><p><b>About You
</b></p><p></p><p><b>Basic Qualifications:
</b></p><ul><li><p>8 - 12 of experience in Finance, with 2 - 4 years of proven experience managing teams and supervising employees.
</p></li><li><p>Bachelor&rsquo;s Degree in Finance, Accounting, or Business is required (MBA is a plus).
</p></li><li><p>Strong background in systems testing, UAT execution, and financial process improvement.
</p></li><li><p>Experience working in a Global Capability Center (GCC) or shared services setup, collaborating with US/Global stakeholders.
</p></li></ul><p></p><p><b>Other Qualifications:
</b></p><ul><li><p>Ability to navigate organizational ambiguity and collaborate effectively across time zones.
</p></li><li><p>Strong communication, change management, and people development skills.
</p></li><li><p>Hands-on experience with high-volume financial operations cycles (QE, YE, compensation, M&amp;A integration).
</p></li><li><p>A continuous improvement mindset focused on driving efficiency and accuracy.
</p></li><li><p>The ability to manage a rapid-response capability that ensures Finance can absorb large-scale work with minimal disruption.
</p></li><li><p>A service-oriented mindset that balances immediate operational deliverables with long-term team growth.<br>
</p></li></ul><p><br>
<br>
<b>Our Approach to Flexible Work<br>
</b><br>
</p><p>With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply <b>spend at least half (50%) of our time each quarter in the office or in the field </b>with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote &quot;home office&quot; roles also have the opportunity to come together in our offices for important moments that matter.
</p><p></p><p><b>Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
</b></p><p>At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.<br>
</p><p></p><p>Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.<br>
</p><p></p><p>In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.</p></div>

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Do you have a Bias for Action?
<br>
<br>
Would you like to be part of an innovative, fast-paced and motivated team?
<br>
<br>
We&rsquo;re glad to hear it.
<br>
<br>
Each action we undertake is on behalf of our customers, which is why we keep a close eye on all processes in our Fulfillment Centers. Our Fulfillment Centers are at the heart of Amazon&rsquo;s world-class and rapidly growing Operations network: they&rsquo;re where we manage our fast-moving inventory. They&rsquo;re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out.
<br>
<br>
We&rsquo;re looking for a detail-oriented leader to join our Inventory Control and Quality Assurance and ISS team. We&rsquo;ll need you to ensure that we continue delivering as reliably as ever to our customers, with all teams maintaining their performance and quality of service.
<br>
<br>
When working on Inventory Control (IC), you&rsquo;ll carry out extensive analysis and research, as you come to understand and correct any vacancies in our inventory.
<br>
<br>
The other significant portion of your time will be devoted to Quality Assurance (QA). In this line of responsibility, you&rsquo;ll proactively audit team efficiency. For example: how closely everyone in your Fulfillment Center is adhering to agreed processes, while highlighting any discrepancies.
<br>
<br>
ISS support fulfillment center operations by acting as the link between Corporate Retail teams and on-site Operations. They investigate, manage, and re-escalate Retail, Vendor, and Catalog tickets to resolve receiving and inventory issues. The role requires strong communication, cross-team coordination, and hands-on problem solving. ISS Representatives also help maintain safe work areas and support consistent operational performance.<br>
Your responsibilities:
<br>
<br>
<ul><li>Managing the site-based Inventory Control and Quality Assurance team,
</li><li>You&rsquo;ll maintain Health and Safety standards within your sphere of influence, actively promoting a positive Health and Safety culture on-site,
</li><li>Monitor KPIs regarding accuracy and integrity of Quality and Inventory transactions; then, you&rsquo;ll provide feedback to Operations where necessary,
</li><li>Review and analyze customer defect data, while developing corresponding action plans to reduce and eliminate causes of any issues,
</li><li>On a daily, weekly and monthly basis: develop and execute action plans for increasing quality, inventory accuracy and service satisfaction,
</li><li>Partner with Management in the communication of Inventory Control and Quality Assurance policies and procedures: you&rsquo;ll keep an eye on compliance in your Fulfillment Center,
</li><li>Carry out supervisory responsibilities in accordance with Amazon&rsquo;s wider policies and procedures, including: [li]Interviewing and training both exempt and non-exempt employees,
</li><li>Assuming accountability for setting and meeting operational goals,
</li><li>Planning and forecasting,
</li><li>Assigning and directing work and employee deliverables,
</li><li>Performance appraisal of team members,
</li><li>Rewarding and disciplining employees where appropriate.
</li><li>To build up an understanding of Fulfillment Center inventory systems and processes, and to provide assistance and expertise for problem-solving wherever you can.
</li><li>Act as the primary link between Corporate Retail teams and Fulfillment Center Operations.</li></ul>
- Investigate, manage, and re-escalate Retail, - Vendor, and Catalog tickets to resolve receiving and inventory issues.<br>
<br>
Support the resolution of problem items that cannot be received under standard receiving conditions.<br>
<br>
Communicate clearly with associates and leaders to provide instructions, updates, and escalation status.<br>
<br>
Maintain safe, organized work areas while supporting consistent operational performance and customer experience.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s Degree from an accredited university or equivalent qualification</li><li>Demonstrated solid proficiency in time management skills, alongside confidence in organising vast amounts of data</li><li>Resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment</li><li>Proven ability to influence, with varying levels of seniority within an organisation</li><li>Previous experience in inventory placement and optimisation</li><li>Fluent user of the entire MS Office suite, especially Excel; MS Access experience is a plus</li><li>Excellent verbal and written communications skills in the local language and in English</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>2+ years of experience using Microsoft Office tools, particularly Excel, for tracking, reporting, and analysis.</li><li>Experience working in a Fulfillment Center, Receiving, ICQA, or Operations support function.</li><li>Strong analytical abilities, including proficient mathematical and data analysis skills, with experience in inventory analysis and topography optimization.</li><li>Expert in data mining and data preparation, with the ability to turn large data sets into actionable insights.</li><li>Ability to quickly learn and apply new software systems and data analysis tools.</li><li>Experience with Lean and Six Sigma methodologies and continuous improvement techniques.</li><li>Strong problem-solving skills with the ability to investigate issues, identify root causes, and drive resolution.</li><li>Effective communicator, able to work cross-functionally with associates, managers, and corporate stakeholders.</li><li>Comfortable operating in a fast-paced, deadline-driven environment with competing priorities.</li><li>If you want this shorter, more technical, or sim</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Inventory Control & Quality Assurance Area Manager, Inventory Control and Quality Assurance

Leidos

<b>Description</b> <ul><li> Accrue up to an extra 12 days of leave per year through our Life Days program.</li><li> Work with a world leading technology business at the forefront of innovation.</li><li> We're a 'Family Friendly' certified workplace - we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.</li></ul> Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here <br><br> <b>Do Work That Matters</b><br><br> Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.<br><br> <b>Your New Role and Responsibilities</b><br><br> We're looking for an experienced and people-focused Operating Support Manager to join a diverse leadership team to lead the delivery user focused IT support services. Reporting to the Deputy Program Manager, you are responsible for overseeing the Help Desk, TechBar, deskside support, and customer engagement activities, while also contributing to ITIL-aligned governance and continual improvement initiatives.<br><br> This is a hands-on leadership role where you'll be shaping the user experience, managing a capable team, and ensuring that support services are aligned with business needs and contractual requirements. You'll also play a key role in onboarding, training, and supporting a hybrid workforce, with a strong emphasis on service excellence and operational maturity.<br><br> <b>Key Responsibilities</b><br><br> You'll join a technically capable team that values open communication, knowledge-sharing, and continuous learning. Your input will directly shape how the Help Desk is solutioned, maintained, and enhanced to meet future needs. Whether restoring services, optimising workforce workloads, or implementing security baselines, you'll play a key role in delivering reliable and secure platforms.<ul><li> Lead and mentor the Help Desk team, overseeing performance management, coaching, and professional development, while managing daily operations across the Help Desk, TechBar, and deskside support.</li><li> Deliver high-touch VIP support for executive stakeholders and coordinate IT induction and refresher training, including sessions trending issues.</li><li> Maintain and enhance the IT Service Catalogue to ensure clarity, accessibility, and alignment with user needs, while supporting ITSM governance activities such as knowledge management, configuration management, and business continuity planning.</li><li> Manage team to ensure accurate logging and tracking of incidents, requests, and changes using Atlassian JIRA, and maintain asset records, update SOPs, and contribute to the knowledge base.</li><li> Contribute to a core leadership team that spans across multiple disciplines to support the development of staff and help effectively run large scale IT sustainment.</li><li> Provide management and delivery of shift-left activities, working closing with Technical teams to ensure all requirements are captured.</li></ul> <b>Qualifications & Experience</b><br><br> As a technical hands-on leader, your experience has given you strong management, coordination, and collaboration skills, as well as a passion for coaching and development with a view to building high performing teams. You will also possess:<ul><li> Proven experience managing a Help Desk or End User Support function within an enterprise IT environment, with a solid understanding of cloud services and modern workplace technologies.</li><li> Strong interpersonal and communication skills, with a proactive approach to stakeholder engagement, customer service, and VIP/high-touch support expectations.</li><li> Experienced with ITSM tools (e.g. JIRA, ServiceNow), working within defined SLAs, and contributing to service catalogue improvements.</li><li> Skilled in knowledge management, including the development of SOPs and supporting documentation to improve service delivery.</li><li> ITIL v4 Foundation certified, with high attention to detail and a reliable, hands-on approach to task execution.</li></ul> This role does require the successful applicant to be an Australian Citizen and hold a or be able to obtain an TSPV level security clearance. <br><br> <b>Diverse Team Members, Shared Values and a Common Purpose</b><br><br> Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia. <br><br> Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.<br><br> Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.<br><br> <b>Next Steps</b><ul><li> To apply for this role, follow the links or apply via our Careers page.</li></ul><ul><li> Recruitment process - virtual / face to face interview & background checks.</li><li> Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.</li><li> We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process. </li></ul><br> At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."<br><br> If you're already scheming step 20 while everyone else is still debating step 2 good. You'll fit right in.<br><br> <u><b>Original Posting:</b></u><br><br> For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<br><br> <b><u>Pay Range:</u></b><br><br> The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. <br><br> <b>About Leidos</b><br><br> Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit .<br><br> <b>Pay and Benefits</b><br><br> Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at .<br><br> <b>Securing Your Data</b><br><br> Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at .<br><br> If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .<br><br> <b>Commitment to Non-Descrimination</b><br><br> All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law . click apply for full job details

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