operations support manager

Hepsiburada (NASDAQ: HEPS)

<div>
 
 At Hepsiburada,, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With T&uuml;rkiye&rsquo;s and the region's largest Smart Operations Center, industry-leading R&amp;D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of Turkey's most recommended e-commerce platform.
 
 
 
 
 
 Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our &ldquo;Technology Empowerment for Women Entrepreneurs&rdquo; program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.
 
 
 
 
 
 With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as &ldquo;T&uuml;rkiye&rsquo;s Hepsiburada&rdquo; and the first and only Turkish company listed on NASDAQ, the world's leading technology exchange.
 
 
 
 
 
 For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.
 
 
 
 
 
 If you want to be part of a team that creates value for everyone and makes life easier through innovative products and services&mdash;and contribute to exciting success stories&mdash;the future starts here.
 
 
 
 
 
 
 Organizational Structure
 
 
 
 
 
 <ul>
 <li>
 You will be responsible for managing and orchestrating five key functional units:
 </li>
 <li>
 
 Level 1 (Field Support):
 
 Responsible for the physical maintenance, repairs, and ensuring the operational readiness of the devices in the field. (This will be handled through an external company)
 </li>
 <li>
 
 Level 2 (Technical Support):
 
 Responsible for the systemic analysis of incoming tickets escalated from Level 1 and resolving them through remote intervention.
 </li>
 <li>
 
 Level 3 (Infrastructure &amp; Expertise):
 
 Responsible for advanced troubleshooting concerning Assets (inventory), Network connectivity, and Hardware-specific issues, including root cause analysis.
 </li>
 <li>
 
 Reporting Unit:
 
 Responsible for continuous monitoring of operational KPIs (Key Performance)
 </li>
 <li>
 
 Inventory &amp; Asset Control:
 
 Responsible for accounting for all departmental inventory, controlling movements, and ensuring timely registration of hardware inventory movement.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Incident &amp; Problem Management:
 
 Responsible for resolving incidents and problems in a timely manner, identifying recurring defects, and taking proactive measures to eliminate them permanently.
 </li>
 <li>
 
 Cross-Functional Coordination:
 
 Interacting with internal related departments and external stakeholders (Telecom operators/Service providers) to ensure 24/7 device uptime.
 </li>
 <li>
 
 Knowledge Management:
 
 Responsible for the quality and accessibility of technical instructions and a comprehensive &ldquo;Knowledge Base&rdquo; for standardized incident resolution across the devices.
 </li>
 <li>
 
 Capacity Planning:
 
 Responsible for analyzing regular data to forecast and ensure the availability of necessary inventory and spare parts to ensure the uninterrupted operation of devices.
 </li>
 <li>
 
 Team Leadership:
 
 Responsible for selecting, mentoring, and managing employees; setting clear tasks and monitoring their implementation.
 </li>
 <li>
 
 Financial Oversight:
 
 Responsible for analysis, strategic planning, and budgeting for the IT operations department.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Graduates from Computer, Electronics, Industrial Engineering, or related departments of universities.
 </li>
 <li>
 Professional certifications in ITSM and ITIL.
 </li>
 <li>
 5+ years in IT Technical Support, specifically for self-service devices (ATMs, payment terminals, parcel lockers, parking meters, etc.).
 </li>
 <li>
 At least 3 years in a leadership or management position.
 </li>
 <li>
 Professional knowledge of computer equipment design and hardware components.
 </li>
 <li>
 Advanced proficiency in troubleshooting (diagnosis) and repair using specialized software and diagnostic equipment.
 </li>
 <li>
 Expert-level knowledge of MS Windows, Linux, and Android operating systems.
 </li>
 <li>
 Communication: Proficiency in English is mandatory for effective technical and business collaboration with colleagues
 </li>
 <li>
 Management: Proven skills in conducting business negotiations, task setting, and performance monitoring.
 </li>
 <li>
 Analytical Thinking: Strong capability in strategic planning, data analysis, and budget management.
 </li>
 </ul>
 
 
 
 
 
 
 We Offer:
 
 
 
 
 
 
 <ul>
 <li>
 We rule the change and you are taking big responsibility for this game.
 </li>
 <li>
 We are learning and improving together with our experiences.
 </li>
 <li>
 Hepsiburada is empowering, supporting, and making the ideas a reality.
 </li>
 <li>
 Working with joy is our secret weapon !
 </li>
 </ul>
 
 
 
 
 
 
 
 https://medium.com/hepsiburadatech
 
 
 https://stackshare.io/hepsiburada
 
 
 
 
 
 
 "Bu ilan sebebiyle yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz veri sorumlusu D-Market Elektronik Hizmetler ve Ticaret A.&Scedil; (&ldquo;Hepsiburada&rdquo;) taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla otomatik yollarla i&scedil;lenecektir. Detayl&inodot; bilgi i&ccedil;in l&uuml;tfen
 
 Ayd&inodot;nlatma
 
 
 
 
 
 
 Metni&rsquo;ndeki
 
 &Ccedil;al&inodot;&scedil;an Aday&inodot; (https://www.hepsiburada.com/kisisel-verilerin-korunmasi) ki&scedil;i kategorisini inceleyiniz.&rdquo;
 
 
 
 
</div>

IT Operations & Support Manager

Kindeva Drug Delivery

Our Work Matters
 At Kindeva we make products that save lives, ensuring better health and well-being for patients around the world.
 The Impact You Will Make
 The Aseptic Operations Support Manager is a critical role within our Aseptic Pharmaceutical Manufacturing Facility. This position is designed to engage and provide in-depth knowledge and expertise to cross-functional operational functions and ERP system across all production areas, to include but no limited to formulation, clean and prep, sanitization, aseptic filling, material handling, and warehouse operations
 This role will lead and manage key initiatives associated with company objectives as the subject matter expert and trainer, cross-training personnel and supporting colleagues with both technical and transactional leadership. A key responsibility of this role is to implement and resolve opportunities to ensure real-time ERP transaction accuracy, resolve actual variances, and maintain data integrity for all manufacturing-related activities. This individual will act as both a manufacturing SME (subject matter expert) and ERP transactional authority to drive right-first-time execution and data reporting integrity. The Aseptic Operations Support Manager will partner with the Operations Leadership Team (Directors, Managers, Supervisors) to ensure a robust plan is aligned with transformational change within our manufacturing facilities. The incumbent will demonstrate the behaviors that support the Company's PRECISE Values (Personal Responsibility, Respect, Excellence, Communication, Innovation, Service, Energy).
 
Role Responsibilities
 <ul>
<li>Provide operational coverage and expertise across all manufacturing areas: formulation, clean and prep, filling, sanitization, material handling, and warehouse.</li>
<li>Serve as a SME and mentor for manufacturing processes and ERP-related tasks.</li>
<li>Act as the site expert in ERP system usage, specifically Microsoft Dynamics 365, supporting all users with training, real-time troubleshooting, and transactional oversight to achieve positive outcomes.</li>
<li>Manage all real-time ERP shop floor transactions, with a focus on identifying and resolving variances, ensuring accurate material consumption, batch reconciliation, and inventory movements.</li>
<li>Float across areas to support operational gaps, provide temporary leadership coverage, or conduct targeted training and oversight sessions.</li>
<li>Provide support to off-shifts, as needed, particularly regarding ERP transaction resolution and training.</li>
<li>Ensure compliance with cGMP, data integrity, and aseptic processing principles during all job functions and while training others.</li>
<li>Support continuous improvement initiatives and identify opportunities to streamline ERP transactions and manufacturing processes.</li>
<li>Partner with Quality, Operations, and Training departments to ensure proper documentation, training records, and procedural compliance.</li>
<li>Serve as a role model for operational excellence, right-first-time execution, and strong communication.</li>
<li>Performs other related duties as assignment</li>
</ul>
Basic Qualifications
 <ul>
<li>​​Bachelor's degree in science, engineering, or business administration required.</li>
<li>Minimum of 10 years of experience in aseptic pharmaceutical manufacturing or equivalent combination of education and practical expertise.</li>
<li>Demonstrated experience with ERP systems required; expertise in Microsoft Dynamics 365 strongly preferred.</li>
<li>Financial and operational fluency in manufacturing environments with a focus on variance management and production accuracy.</li>
<li>Subject matter expertise in aseptic manufacturing processes including formulation, clean and prep, sanitization, and filling.</li>
<li>Proven ability to train others in both technical execution and ERP transaction compliance.</li>
<li>Excellent verbal and written communication skills; ability to write and deliver technical training content.</li>
<li>Strong analytical and problem-solving skills, particularly in real-time manufacturing environments.</li>
<li>High degree of organizational skills, attention to detail, and commitment to quality.</li>
<li>Ability to work cross-functionally with production, quality, IT, and warehouse teams.</li>
</ul>
California residents should review our Notice for California Employees and Applicants before applying.
 
Kindeva does not accept unsolicited assistance from headhunters or recruitment firms for any of our job openings. Any resumes or candidate profiles submitted to Kindeva employees—regardless of format—without a valid, signed agreement and an approved job order from an authorized signatory in Talent Acquisition will be considered the sole property of Kindeva. No fees will be paid in the event that a candidate is hired as a result of an unsolicited resume or referral.
 
Equal Opportunity Employer: 
Kindeva Drug Delivery is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.
 
Do you see yourself as part of the Kindeva mission? Click Apply Now Today!

Manager, Aseptic Process Operations

MoSEAL Asphalt

Office Manager/ BookkeeperCallaway Materials &amp; Callaway Materials HaulingFulton, MOFull-Time | In-OfficeJob SummaryCallaway Materials and Callaway Materials Hauling are seeking a reliable and detail-oriented Office Manager to oversee accounting, administrative, and operational support functions across both companies.This position plays a key role in maintaining accurate financial records, managing invoicing and billing, supporting trucking and material operations, and ensuring overall office efficiency.The ideal candidate will have experience with QuickBooks Online, strong organizational skills, and the ability to manage multiple responsibilities in a fast-paced construction and trucking environment.Pay &amp; Benefits<ul><li>$25.00 &ndash; $30.00 per hour (based on experience)</li><li>40 hours per week (in-person role)</li><li>401(k)</li><li>Paid Time Off (PTO)</li><li>Health insurance</li><li>Dental and vision insurance available</li></ul>Key ResponsibilitiesAccounting &amp; Bookkeeping<ul><li>Manage QuickBooks Online for both companies</li><li>Handle Accounts Payable (AP) and vendor payments</li><li>Manage Accounts Receivable (AR) and collections</li><li>Create and process customer invoices for materials and hauling</li><li>Reconcile bank accounts, credit cards, and financial records</li><li>Maintain accurate and organized financial documentation</li><li>Generate reports (P&amp;L, transaction summaries, etc.)</li></ul>Trucking &amp; Materials Operations Support<ul><li>Track and bill dump truck hauling hours</li><li>Assist with material sales tracking and ticket reconciliation</li><li>Support and help manage mobile scale house operations from the office</li><li>Coordinate with field teams, drivers, and plant operations</li></ul>Inventory Management<ul><li>Track and monitor inventory levels (asphalt, sand, gravel, limestone, etc.)</li><li>Assist with material usage tracking and reporting</li></ul>Compliance &amp; Administrative Duties<ul><li>Maintain company compliance records and licensing</li><li>Handle permits, DOT-related paperwork, and required filings</li><li>Maintain organized office systems (digital and physical)</li></ul>HR &amp; Marketing Support<ul><li>Assist with employee onboarding and documentation</li><li>Help coordinate hiring efforts and job postings</li><li>Support basic marketing and social media updates</li></ul>Systems &amp; Process Improvement<ul><li>Identify opportunities to improve office efficiency</li><li>Help implement and manage software tools and systems</li><li>Streamline processes between office and field operations</li></ul>Qualifications<ul><li>QuickBooks Online experience required</li><li>5+ years of experience in office management, bookkeeping, or administrative roles</li><li>Strong understanding of AP/AR, invoicing, and financial processes</li><li>Excellent organizational and time management skills</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Strong communication skills</li><li>Experience in construction, trucking, or materials industry is preferred</li></ul>Schedule<ul><li>Monday to Friday</li><li>40 hours per week</li><li>In-office position (Fulton, MO)</li></ul>Work LocationFulton, MO (Required)How to ApplySubmit your resume through Indeed or email: admin@moseal.comPay: $25.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>QuickBooks: 5 years (Preferred)</li></ul>Work Location: In person

Office Manager / Bookkeeper

Alianza

<div>Job Title: Maintenance Operations Manager
Job Type: Full-time (Direct Hire)
Schedule: Monday to Friday (may require seasonal flexibility)
Pay: $65,000 - $77,500
<h3 class="jobSectionHeader">Job Summary</h3>
The Maintenance Operations Manager oversees daily field operations, ensuring services are delivered efficiently, safely, and in alignment with quality standards. This is a direct hire opportunity. This role leads field teams, manages scheduling and budgets, and supports overall operational performance.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Supervise and support Field Managers and maintenance crews</li><li>
Coordinate daily and weekly scheduling to maximize efficiency</li><li>
Ensure services are completed on time and meet established standards</li><li>
Monitor staffing levels and assist with workforce planning</li><li>
Track budgets, labor, and key performance metrics</li><li>
Support operational adjustments based on weather, workload, or staffing needs</li><li>
Collaborate with internal teams to ensure service quality and issue resolution</li><li>
Maintain accurate work records and job tracking</li><li>
Promote and enforce workplace safety practices</li><li>
Oversee equipment readiness and maintenance</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Previous experience in operations, maintenance, or field management</li><li>
Strong leadership and team management skills</li><li>
Ability to manage schedules, budgets, and performance metrics</li><li>
Effective communication and problem-solving abilities</li><li>
Ability to work in a fast-paced, changing environment</li></ul><h3 class="jobSectionHeader">
Work Environment</h3><ul><li>
Combination of field and office-based work</li><li>
May require outdoor work in varying weather conditions</li></ul> 
#hc232924</div>

Operations Maintenance Manager

Delphi Consulting Middle East

<div>
 
 
 Job Summary
 
 
 
 The IT Support &amp; Operations Manager is responsible for overseeing the organization&rsquo;s IT support services and operational activities, ensuring high-quality service delivery to end users. The role manages the Service Desk and IT operations teams, ensuring efficient incident management, endpoint management, device provisioning, and audiovisual (AV) systems support.
 
 
 The IT Support &amp; Operations Manager will ensure operational efficiency, SLA compliance, and continuous improvement of IT support processes while maintaining strong collaboration with internal departments to support business technology needs.
 
 
 ---
 
 
 
 Key Responsibilities
 
 
 
 Service Desk Management
 
 
 &middot; Oversee the daily operations of the IT Service Desk and support teams.
 
 
 &middot; Ensure timely resolution of incidents, service requests, and technical issues in accordance with defined SLAs.
 
 
 &middot; Monitor service desk performance metrics and implement improvements to enhance service delivery.
 
 
 &middot; Establish and maintain service management processes aligned with ITIL best practices.
 
 
 End-User Support
 
 
 &middot; Ensure efficient technical support for all end users across the organization.
 
 
 &middot; Manage escalations for complex technical issues and ensure prompt resolution.
 
 
 &middot; Maintain high levels of customer satisfaction and service quality.
 
 
 Endpoint Management
 
 
 &middot; Manage enterprise endpoint environments including desktops, laptops, and other user devices.
 
 
 &middot; Ensure proper device configuration, security compliance, patch management, and lifecycle management.
 
 
 Mobile Device Management (MDM) &amp; Device Build
 
 
 &middot; Manage MDM platforms to ensure secure device enrollment, configuration, and policy enforcement.
 
 
 &middot; Oversee device imaging, provisioning, and deployment processes.
 
 
 &middot; Maintain standardized system builds and deployment procedures.
 
 
 AV Systems Management
 
 
 &middot; Oversee the operation and maintenance of meeting room audiovisual systems.
 
 
 &middot; Ensure reliable AV support for meetings, conferences, and collaboration platforms.
 
 
 SLA Monitoring &amp; Service Performance
 
 
 &middot; Monitor team performance against established service level agreements (SLAs).
 
 
 &middot; Analyze incident trends and service desk performance to identify improvement opportunities.
 
 
 &middot; Ensure adherence to service management procedures and escalation processes.
 
 
 Documentation &amp; Knowledge Management
 
 
 &middot; Maintain accurate technical documentation, operational procedures, and support knowledge bases.
 
 
 &middot; Ensure proper documentation of incidents, solutions, and operational processes.
 
 
 Stakeholder Collaboration
 
 
 &middot; Collaborate with internal departments to understand and support business technology requirements.
 
 
 &middot; Coordinate with infrastructure, security, and application teams to ensure seamless service delivery.
 
 
 ---
 
 
 
 Qualifications &amp; Experience
 
 
 
 &middot; Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 
 
 &middot; 10+ years of experience in IT support, service desk, or IT operations roles, including team leadership responsibilities.
 
 
 &middot; Proven experience managing IT Service Desk operations and end-user support environments.
 
 
 &middot; Hands-on experience with endpoint management tools and Mobile Device Management (MDM) platforms.
 
 
 &middot; Experience supporting enterprise collaboration and AV systems.
 
 
 &middot; Strong understanding of IT Service Management frameworks (ITIL).
 
 
 ---
 
 
 Skills &amp; Competencies
 
 
 &middot; Strong leadership and team management skills.
 
 
 &middot; Excellent communication skills with strong command of English (written and verbal).
 
 
 &middot; Strong customer service and user support orientation.
 
 
 &middot; Detail-oriented with strong documentation discipline.
 
 
 &middot; Strong problem-solving and escalation management skills.
 
 
 &middot; Ability to manage multiple priorities and service demands effectively.
 
 
 &middot; Strong reporting and operational monitoring capabilities.
 
 
 ---
 
 
 
 Professional Certifications
 
 
 
 Relevant professional certifications in IT service management, endpoint management, or IT support operations will be considered a strong advantage.
 
 
 Examples include (but are not limited to):
 
 
 &middot; ITIL Foundation / ITIL 4
 
 
 &middot; Microsoft Modern Desktop Administrator Associate
 
 
 &middot; Microsoft 365 Endpoint Administrator Associate
 
 
 &middot; CompTIA A+
 
 
 &middot; CompTIA Network+
 
 
 &middot; Endpoint management certifications (Intune, SCCM, or equivalent)
 
 
 ---
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 &middot; Service Desk SLA compliance and resolution times.
 
 
 &middot; End-user satisfaction and service quality metrics.
 
 
 &middot; Endpoint compliance and device management efficiency.
 
 
 &middot; Incident and request resolution efficiency.
 
 
 &middot; Accuracy and completeness of technical documentation.
 
 
 &middot; AV system availability and operational reliability.
 
</div>

IT Support & Operations Manager

AK building Services

<div>Operational Support Manager 
Key Responsibilities:
Operational Coordination &amp; Strategic Support<ul><li>
Administer the company&rsquo;s work order system for both billable and non-billable services.</li><li>
Maintain the master schedule for periodic services, inspections, and field management visits.</li><li>
Monitor Area Manager KPIs and visitation schedules, providing executive-level reporting and analysis.</li><li>
Coordinate quarterly executive reviews and track key operations metrics.</li></ul>
Hiring, Onboarding &amp; Workforce Development<ul><li>
Support and coordinate the recruitment process for operations-related positions, including field and support roles.</li><li>
Partner with HR and operations leaders to ensure timely onboarding and orientation of new hires.</li><li>
Maintain onboarding materials, schedules, and checklists to ensure consistency and compliance.</li><li>
Monitor early-stage performance and training milestones for new employees, ensuring a smooth transition into the company.</li><li>
Identify gaps in hiring or retention and propose process improvements</li></ul>
Labor &amp; Workforce Management<ul><li>
Lead scheduling and deployment of the flex team for floor work, periodic services, and special projects.</li><li>
Manage temporary staffing needs to address call-outs, vacations, and labor fluctuations.</li><li>
Support the recruitment, onboarding, and training of operations staff.</li><li>
Oversee compliance with employee certifications and training requirements.</li></ul>
Quality, Compliance &amp; Process Improvement<ul><li>
Manage the company&rsquo;s training and quality assurance programs, ensuring consistency and continuous improvement.</li><li>
Investigate and resolve customer complaints in coordination with field leadership.</li><li>
Create, refine, and enforce company policies, procedures, and SOPs.</li><li>
Ensure operational standards related to safety, appearance, and professionalism are consistently applied.</li></ul>
Fleet, Assets &amp; Systems Oversight<ul><li>
Oversee company vehicle usage, maintenance schedules, and servicing compliance.</li><li>
Manage supply chain functions including ordering and inventory of uniforms, supplies, and signage.</li><li>
Maximize usage of operational technology platforms; evaluate and recommend process or software enhancements.</li></ul>
Client Engagement &amp; Special Initiatives<ul><li>
Prepare proposals for special projects and &ldquo;tag&rdquo; work, overseeing the full lifecycle from pricing to completion.</li><li>
Lead the customer holiday gifting program in coordination with sales and operations teams.</li><li>
Contribute to customer retention strategies and help foster strong, lasting client relationships.</li></ul>
Executive-Level Collaboration<ul><li>
Partner with the CEO, President, CFO, and VPO on cross-functional projects and company-wide initiatives.</li><li>
Participate in budget development, strategy meetings, and performance planning.</li><li>
Help define and implement scalable operational models for territories and branch locations.</li><li>
Develop performance benchmarks for operational teams and support improvement initiatives.</li></ul> 
Ideal Qualifications:<ul><li>
Bilingual in English and Spanish</li><li>
5+ years of experience in operations, logistics, or service delivery leadership&mdash;preferably in janitorial or facilities services.</li><li>
Demonstrated ability to lead complex projects, teams, and systems in a dynamic environment.</li><li>
Strong analytical, organizational, and communication skills.</li><li>
Proficiency in scheduling software, work order systems, and Microsoft Office tools.</li><li>
A proactive, problem-solving mindset with the ability to influence and lead across departments.</li></ul> 
Join a Team That Invests in You
AK Building Services is a family-owned, people-first organization where culture, respect, and teamwork matter. For more than 25 years, we&rsquo;ve delivered high-quality janitorial services across South Florida, but our greatest strength has always been our people.
We invest in training, support growth from within, and believe in building long-term careers, not just filling jobs. When you join AK, you become part of a team that values professionalism, accountability, and helping each other succeed every day.</div>

Operational Support Manager

Burlington Stores

<div>Position Overview
Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you&rsquo;ll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company&rsquo;s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You&rsquo;ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
A Day In The Life
<ul><li>Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.</li>
<li>Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.</li>
<li>Manage the overall execution of operations and receiving SOPS.</li>
<li>Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.</li>
<li>Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.</li>
<li>Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.</li>
<li>Assist in the management of other store operations areas as needed.</li>
<li>Communicate effectively with the District and Regional Management teams.</li>
</ul>You'll Come With
<ul><li>3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization</li>
<li>Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.</li>
<li>Ability to lift and move boxes weighing up to 40 lbs.</li>
<li>Experience utilizing scheduling and reporting computer software.</li>
<li>Travel may be required from time to time.</li>
</ul>Come join our team. You&rsquo;re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington&rsquo;s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Min-Mid $0.00 - $0.00
Posting Number R102890
Location Nevada-Las Vegas
Address 3940 Blue Diamond Rd
Zip Code 89139
Pay Rate Hourly
Career Site Category Store Management
Position Category Store Management
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No</div>

Operations Service Manager

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