operations support specialist

Delaware Guidance Services

<div><div><div><p><b>About Delaware Guidance Services</b></p><div>
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.</div><div></div><div><br>
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS&rsquo; 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients&rsquo; siblings, caregivers, classmates, and peers.</div><div></div><div><br>
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth</div><div></div><div><b><br>
Why Work at Delaware Guidance Services?</b></div><div>
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:</div><br>
<div></div><ul><li>
Competitive Compensation</li><li>
Incentive Pay for Specific Roles</li><li>
Generous Paid Time Off (<i>starting at 44 days of paid leave a year</i>)</li><li>
Up to 6% Annual Contribution to Your Retirement Fund</li><li>
Free Professional Development Opportunities</li><li>
Medical, Dental and Vision Insurance</li><li>
Life and Long-term Disability Insurance</li></ul><p></p><div><div><div><div><b><i>
Position Highlights:</i></b><ul><li><b>
Generous benefits and time off policies</b></li><li><b>
Ability to work with children through a mission driven organization</b></li></ul></div></div></div></div><p><b>
Summary/objective</b></p><p>
The Operations Support Specialist will be expected to assist with the following job duties, as determined by operational need and as assigned by the Operations Support Coordinator and/or DGS Practice Manager. The Operations Support Specialist must pass an annual HIPAA privacy and security training.</p><p></p><p><b><br>
Essential functions:</b></p><p><i>
Intake and Scheduling</i></p><ul><li>
Answer phone calls, prioritize messages, and use the telephone system effectively</li><li>
Make reminder calls to patients before their scheduled appointments and document the outcomes</li><li>
Call and reschedule patients who miss their appointments and document the no call/no show process</li><li>
Check in patients for their behavioral health appointments and update their demographic and insurance information, verify legal guardianship if anyone other than biological parents</li><li>
Verify insurance coverage and inform patients of any lapses or eligibility for the DGS sliding fee scale program.</li><li>
Scan relevant documents, such as insurance cards, identification cards, and behavioral health records, before the end of the day</li><li>
Schedule intake appointment, update appointment in computer, and notify appropriate therapist; manage intake wait list and coordinate/communicate as necessary with outpatient coordinators; send letters to legal guardian when attempts to schedule an intake appointment have not been successful</li><li>
Prepare new patient packets for behavioral health and ensure that all new patients complete the intake assessment before their visit. Assist patients with any questions or difficulties regarding the assessment</li><li>
Ensure that all forms are up to date and have enough copies available.</li><li>
Schedule appointments for current outpatient and psychiatry clients and families; call clients who have not been seen in 60+ days, continue to monitor therapist and NP schedules to ensure they are full</li><li>
Maintain a courteous, helpful, and professional attitude when dealing with co-workers, patients, and their families. Respect confidentiality at all times.</li></ul><p></p><p><i><br>
Front Desk</i></p><ul><li>
Manage waiting room, check-in/check-out clients, verify current demographics and insurance, scan insurance card, collect co-pays issuing receipt and record co-pay, notify clinician/provider of client arrival</li><li>
Print daily schedule, notate outstanding balances, verify insurance, and confirm appointments for the following day(s)</li><li>
Distribute mail and incoming documentation; maintain DGS forms for the site; open/close building</li></ul><p></p><p><i><br>
Medical Records</i></p><ul><li>
Maintain chart audit and verify deficiencies; open/close clinical records/charts; monitor retention and destruction of charts; distribute deficiency reports and case reviews; copy, send, scan medical records requested by third parties; pull charts for studies and insurance company audits</li><li>
Copy all PBH service admission referral forms, enter into EMR, scan, and coordinator with Clinical Coordinator and DGS Billing Department</li></ul><p></p><p><i><br>
General Responsibilities</i></p><ul><li>
Uphold professional standards of treatment and the mission of the organization</li><li>
Maintain a quality code of conduct, ethics and professionalism</li><li>
Provide goal-directed and team-oriented services</li><li>
Communicate effectively and professionally with all stakeholders</li></ul><p></p><p><b><br>
Competencies/ Capabilities:</b></p><ul><li>
Planning &amp; organization/time management</li><li>
Initiative/drive, and self-starter</li><li>
Collaborative Team Member, Strong Interpersonal skills/relationships/teamwork</li><li>
Judgment/decision making/problem solving</li><li>
Adaptability/continuous improvement/flexibility</li><li>
Commitment and willingness to professional growth and development</li></ul><p></p><p><b><br>
Supervisory responsibilities: </b><b>None</b></p><p></p><p><b><br>
Work environment: </b>Office-based</p><p></p><p><b><br>
Physical demands:</b></p><ul><li>
Prolonged periods of sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li></ul><p></p><p><b><br>
Travel required: </b>Minimal, may be asked to travel between sites on occasion</p><p></p><p><b><br>
Minimum qualifications:</b></p><ul><li>
High school diploma or general education degree (GED); or at least three months&rsquo; related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to prioritize tasks and handle multiple assignments simultaneously</li><li>
Ability to maintain confidentiality</li></ul><p></p><p><b><br>
Preferred qualifications:</b></p><div><ul><li>
Medical records and medical scheduling experience</li></ul></div><p></p><p><b><br>
EEO:</b></p><p>
Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions<i>.</i></p><p></p><p><b><br>
Other duties:</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div></div></div><p></p>

Operations Support Specialist

CAP Index

<div><p><b>About CAP Index</b></p>
<p>
For over 35 years, CAP Index has been the industry leader in crime risk forecasting. Our data-driven solutions help some of the largest brands, financial institutions, and organizations in the world make informed decisions about safety, security, and risk management. We are expanding our sales team and looking for a motivated, entry-level professional eager to launch a career in sales and business development.</p><br>
<p></p>
<p><b>
Position Overview</b><br>
CAP Index is seeking a highly organized, detail-oriented Sales Support Administrator to support our sales, operations, and finance functions. This role plays a critical part in ensuring a smooth customer experience&mdash;from order processing through fulfillment&mdash;while supporting internal coordination across teams. The ideal candidate is a proactive self-starter who is comfortable managing multiple priorities, learning new systems, and working closely with both clients and internal stakeholders.</p><p></p><p><b><br>
Key Responsibilities</b></p>
<ul>
<li>Process and fulfill online product orders</li>
<li>General communication with clients regarding orders, invoices, and basic account inquiries</li>
<li>Assist with accounts receivable follow-ups and invoice tracking</li>
<li>Coordinate internally to schedule work efforts tied to product delivery and client requests</li>
<li>Enter and maintain accurate data in CRM and internal systems</li>
<li>Support setup and maintenance of vendor and client portals</li>
<li>Answer incoming phone calls and route inquiries to appropriate team members</li>
<li>Provide administrative backup support to accounting and operations teams</li>
<li>Assist sales team members with administrative and operational needs, especially during travel or customer visits</li>
<li>Maintain organized records, documentation, and internal tracking tools</li></ul><br>
<p></p>
<p><b>
Qualifications &amp; Skills</b></p>
<ul>
<li>College degree</li>
<li>Relevant administrative, sales support, operations, or customer service experience strongly preferred</li>
<li>Experience working with a CRM system (e.g., HubSpot, Salesforce, Zoho, etc.)</li>
<li>Familiarity with basic accounting processes or accounting software is a plus</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to manage multiple tasks and priorities independently</li>
<li>Comfortable learning and working with new technologies and platforms</li>
<li>Professional demeanor with strong written and verbal communication skills</li>
<li>Reliable, responsive, and collaborative team player</li></ul></div>

U.S. Citizenship and Immigration Services

Edgewater Technical Associates

<div><div><b>Edgewater Technical Associates</b> is seeking qualified candidates for an<b> Operations Support Specialist 4 </b>opportunity in <b>Los Alamos, NM,</b> to support the <b>Los Alamos National Laboratory</b>.</div><div></div><div><b><i><br>
Per diem available for those who qualify.</i></b></div><div><b>
Work Location:</b> Hybrid-Remote &ndash; On-Site at LANL (TA55 &ndash; PF4)</div><div><b>
Group/Organization:</b> ALDPI/Pi-Proj</div><div><b>
Schedule:</b> 4-12s, but also may be adjusted to align with subcontractor work schedules. (Potential On Call and OT)</div><div></div><div><b><br>
Summary:</b></div><div>
The Operations Support Specialist is responsible for the management of daily tasks required to perform ongoing support of design, construction, startup, and/or operations/ maintenance activities of complex high hazard systems or projects.</div><div><br>
</div><div><b>Duties may include, but are not necessarily limited to:</b></div><ul><li>Renders expert opinions towards Radiation Protection and technical issues, provides recommendations to project design, work control, and construction teams in specific areas of expertise.
</li><li>Provides independent reviews and assessments in areas of specialized expertise and provides guidance to project teams in delivering results on projects of complex, high- technology nature.
</li><li>Interfaces with management personnel and customer representatives.
</li><li>Develops and enforces work standards, assigns schedules, reviews work quality, communicates goals, objectives, and policies of the organization to subordinates.
</li><li>Provides leadership for the project team, coordinates with the functional organizations, and supervises senior personnel within the project organization.</li></ul><div><br>
</div><div><b>Qualifications:</b></div><ul><li>Bachelor&rsquo;s degree in an engineering or technical discipline or combination of education and relevant experience without a degree.</li><li>Eight (8) years of relevant experience, five (5) years of directly applicable experience in Radiation Protection and/or work planning in a DOE Cat 2 nuclear facility.
</li><li>US Nuclear Navy experience, DOE Plutonium facility experience, and strong conduct of operations knowledge highly desired.</li></ul><div></div><div><b><br>
Other Job Requirements:
</b></div><ul><li>United States Citizenship</li>
<li>Must be able to obtain and maintain DOE Q Security Clearance.</li><br>
</ul><div></div><div><b>If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the application steps via our website: </b><b>www.edgewatertech.net/careers</b></div><div><b><br>
</b></div><div><b>Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!</b></div><div></div><div><b><br>
WORKING WITH EDGEWATER TECHNICAL ASSOCIATES</b></div><div><b>
Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support our growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater&rsquo;s experience and guidance ensure that our customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.</b></div><div></div><div><b><br>
Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.</b></div><div></div><div><b><br>
EQUAL OPPORTUNITY EMPLOYER</b></div><div><b>
Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.</b></div><div><b><br>
</b></div><div><b>View all Edgewater opportunities at </b>www.edgewatertech.net/careers</div></div><div></div>

Operations Support Specialist 4 (Hybrid-Remote)

Tindall Corporation

<div><p>We are Engineered to Serve.</p><p></p><p>
Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S. <b>Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way</b>.
</p><p></p><p><b>Our employees enjoy benefits including:</b></p><p><b>
Low Cost Employee</b> <b>Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match &amp; Profit Sharing.</b></p><p></p><p><b>
Summary of Primary Functions</b>: Performs a wide variety of administrative duties necessary to provide support to field operations functions and activities.<br>
<br>
<b>Essential Duties and Responsibilities</b>: All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products.</p><ul><li><p>
Load new projects into the Job Status Database and print the Job Status Report for weekly meetings.</p></li><li><p>
Create and maintain PCI Compliance Files for each project.</p></li><li><p>
Collect and scan required forms from Erection Crews for PCI files.</p></li><li><p>
Create and maintain files for each Erection Crew Employee for Certifications in cloud-based database.</p></li><li><p>
Responsible for all Field Operations administration duties.</p></li><li><p>
Enter pieces erected daily in IFS software.</p></li><li><p>
Collect and maintain daily field reports.</p></li><li><p>
Prepares outgoing mail and correspondence, including letters, emails, and faxes.</p></li><li><p>
Collect and enter time and per diem for Erection Crew employees in IFS software</p></li><li><p>
Scan invoices to proper location.</p></li><li><p>
Track product delivery to ensure erection crews are receiving proper amount of pieces.</p></li><li><p>
Participate in the front desk rotation, covering lunch, vacations, and time off when needed.</p></li><li><p>
Completes Field Safety Manuals for each project, electronic and/or hard copies, as requested.</p></li><li><p>
Make sure all Erection Crew Employees have up to date required Certifications.</p></li><li><p>
Facilitate new hire training for Erection Crew employees.</p></li><li><p>
Create and maintain workbook files needed for Field Operations information.</p></li></ul><p><b><br>
Job Specifications or Qualifications</b>:<br>
<br>
<b>Education</b>: High School plus Vocation or Technical Education: 1-year certificate from business/technical school or some college work is preferred.</p><p><b><br>
Experience</b>: Less than 1 year of related experience, or an equivalent combined education and experience, is required.</p><p><b><br>
Work Environment</b>: While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions and vibration. The noise level in the work environment is usually loud.</p><ul><li></li></ul><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p></div>

Operations Support Specialist I

X Corp Solutions, Inc.

<p>Operations Support Specialist (Administrative Chief)</p><p><i>X Corp Solutions, Stafford VA </i></p><p><b>General Qualifications</b></p><p>Provides support to agency organizational operations and elements responsible for:</p><p>&middot; Plan, schedule and conduct analysis of project operations, procedures, and organizational structures including, identifying problems or deficiencies and recommending ways to improve the effectiveness and efficiency of program operations;</p><p>&middot; Receive, review, distribute and track taskers received via Enterprise Task Management Software Solutions (ETMS2);</p><p>&middot; Assist with Naval Message preparation and submission via ETMS2.</p><p>&middot; Control Conference room reservations via 0365 Outlook for government as needed;</p><p>&middot; Independently perform administrative management functions that service and/or fulfill several organizational requirements;</p><p>&middot; Apply existing and new policies, provide advice on requirements, maintain databases that reflect the fulfillment and/or status of administrative requirements and/or systems, prepare administrative paperwork, and maintain an awareness of the status of the organization's personnel actions;</p><p>&middot; Draft correspondence, recommendations, reports, and memoranda related to management and administrative programs and issues;</p><p>&middot; Review and forward completed OCONUS travel packages for processing.</p><p>&middot; Assist in preparing or submitting OCONUS Country Clearance requests via Aircraft and Personnel Automated Clearance System (APACS).</p><p>&middot; Provide advice and guidance to managers and employees on questions and situations related to the administrative and security/intelligence services;</p><p>&middot; Plan and conduct public meetings, briefings, and other activities in support of a program.</p><p><b>Required Skills </b></p><p>&middot; Associate&rsquo;s, Bachelor&rsquo;s degree, +10 - 20-yrs. experience in the appropriate discipline;</p><p>&middot; Proficiency with MS Excel / MS Word / MS PowerPoint / SharePoint; and</p><p>&middot; Ability to communicate effectively verbally and in writing.</p><p><b>Specialized Skills </b></p><p>&middot; Secret Security Clearance</p><p>Job Types: Full-time, Contract</p><p>Work Location: In person</p>

Operations Support Specialist (Administrative Chief)

Flagger Force Traffic Control Services

<div>Overview:
<div>
The Operation Support Specialist position is primarily responsible for meeting client demand through effective dispatch and job support while acting in accordance with company values vision and mission.</div>
Responsibilities:
<ul><li>Understand and apply all Standard Operating Procedures (SOPs) to daily tasks.</li><li>
Build and maintain positive relationships with Field Leadership for the best possible client experience.</li><li>
Capture and accurately record incidents reported by field personnel, and demonstrate ability to identify appropriate escalation paths as applicable</li><li>
Exhibit excellent customer service skills; including use of appropriate escalation and de-escalation tactics for reported internal and external customer issues.</li><li>
Demonstrate ability to work quickly and accurately during times of Storm Response</li><li>
Maintain a working knowledge of both office and field policies and procedures to assist supporting internal and field staff</li><li>
Monitor, capture, and share information using internal software and systems.</li><li>
Utilize GPS tracking software to monitor locations of field employees and equipment to ensure best route options when dispatching client orders.</li><li>
Work cross functionally and collaboratively with colleagues to ensure client needs are met in a timely and safe manner, while working to minimize adverse impacts to client work.</li><li>
Understand the basics of different workzones, including how to identify necessary equipment and staffing.</li><li>
Understand Pre Construction process and demonstrate ability to relay imperative information to both field leadership and clients.</li><li>
Keep safety at the forefront of all decision making regarding all aspects of client orders (field employee roles, client requests, road type, etc.).</li><li>
Understand various aspects of order dispatch including but not limited to key dispatching times, job totals, criticality, prioritization and status</li><li>
Exhibit creative problem-solving tactics to find multiple viable solutions to issues and challenges.</li><li>
Thorough understanding of client impacts including severity, client notifications, and documentation.</li><li>
Accurately relay information to/from field employees, field leadership, clients, management, and safety personnel.</li><li>
Knowledge of company footprint and core/noncore/mobilization areas.</li><li>
In addition to the functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency and close attention to detail, maintain good attendance by working when and where directed, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks. The employee is also expected to perform such other duties and functions as required. Non-Traditional shifts may be responsible to book hotels for field employees traveling outside of their home location, reset field employee passwords, and resolve simple IT issues.</li></ul><div><b>
What Flagger Force Offers:</b></div><ul><li>
Medical, vision and dental insurance</li><li>
401k w/company match</li><li>
Generous paid time off</li><li>
On-site fitness facility</li><li>
Paid holidays</li><li>
Health savings account</li><li>
Company paid benefits (long term disability and basic life/AD&amp;D)</li><li>
Employee assistance program</li><li>
Tuition and education assistance</li><li>
Employee appreciation events</li><li>
Giving back to the communities we serve through paid volunteer time off</li><li>
Professional development opportunities</li></ul>
Qualifications:
<div><div><ul><li>High School Diploma</li><li>
One (1)+ year(s) experience with Microsoft Office products (Word, Excel, Teams, etc.)</li><li>
Strong written and verbal communication skills</li><li>
Prioritization</li><li>
Problem Solving</li><li>
Dispatching</li><li>
Critical Thinking</li><li>
Decision Making</li><li>
Active Listening</li><li>
Interpersonal Skills</li><li>
Steel toed boots or the ability to obtain prior to employment.</li></ul><div><b>
Preferred Education and Experience:</b></div><ul><li> Associate's degree</li><li> One (1)+ Year in a customer service or operations role</li></ul></div><div></div><div><i><br>
Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation&rsquo;s infrastructure, utilities, and other service industries throughout the eastern United States.</i></div><div></div><div><i><br>
Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.</i></div><div><br>
</div><div><i>Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law</i></div></div>
Education: High School Diploma</div>

Operations Support Specialist (Monday-Friday 4am-1pm)

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Operations Support Specialist I

Operations Support Specialist (Administrative Chief)

Operations Support Specialist (Monday-Friday 4am-1pm)