operations support specialist

State of North Carolina

<div>
 Description of Work
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   Recruitment Range: $37,782 - $50,000***
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 <strong>
  Primary Purpose Of The State Board Of Elections
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 </strong>
 The N.C. State Board of Elections is the statewide agency that supervises elections administration, enforces campaign finance requirements, and conducts associated investigations.
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  Primary Purpose Of The Organizational Unit
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 </strong>
 The Administrative Services Unit provides day-to-day operational and clerical support that ensures the smooth functioning of the agency. The team manages mail processing, file management, scanning, intake, reception, phone support, and helpdesk routing. The unit is a first point of contact for both internal and external stakeholders and plays a critical role in maintaining accurate records, providing customer service, and ensuring timely support to staff and the public.
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 <strong>
  Primary Purpose Of The Position
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  <br/>
 </strong>
 The Operations Support Specialist provides clerical and administrative support with a strong emphasis on campaign finance operations, voter registration support, file management, and helpdesk services. This position ensures accurate processing of campaign finance document submissions, supports voter registration processes, and assists with general office operations. The role requires attention to detail, knowledge of agency policies, and a customer-service mindset to support the agency&rsquo;s mission of accountability and transparency.
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 <strong>
  Description Of Work
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  Campaign Finance Support
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   Upload campaign finance documentation to the agency&rsquo;s website using approved campaign finance software.
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   Review campaign finance reports for completeness and compliance with submission requirements.
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   Respond to routine questions from committees and treasurers regarding the process for submitting disclosure reports.
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   Establish and set up new political committees in accordance with North Carolina campaign finance laws.
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   Maintain accurate electronic and paper files related to campaign finance submissions.
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  Voter Registration Support
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   Scan and route incoming voter registration applications to the correct county board of elections for processing.
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   Prepare and send outgoing mail that contains sensitive voter registration information in compliance with privacy and security standards.
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   Maintain records of voter registration submissions and ensure proper chain of custody for all documents.
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  General Office Support
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   Serve as backup to the reception desk by greeting visitors, answering phones, and routing inquiries to appropriate staff.
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   Assist with the intake and distribution of agency mail and deliveries.
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   Manage file storage and retrieval, ensuring compliance with records retention schedules.
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   Scan, index, and archive documentation in electronic filing systems.
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   Monitor and route helpdesk tickets to the appropriate staff or division.
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   Provide administrative assistance to agency staff as assigned, including data entry, scheduling, and document preparation.
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  Knowledge, Skills And Abilities / Competencies
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   Ability to provide clerical and administrative support in a fast-paced office environment.
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   Knowledge of office practices, records management, and data entry.
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   Familiarity with campaign finance processes, voter registration forms, or willingness to learn.
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   Ability to operate standard office equipment including scanners, copiers, and multi-line phones.
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   Strong organizational skills with attention to accuracy and confidentiality.
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   Effective written and verbal communication skills.
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   Customer service orientation and ability to work with both internal staff and the public.
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   Must be able to lift up to 50 pounds
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   Must be able to bend, kneel, stand, and reach according to file management requirements
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  </li>
 </ul>
 <strong>
  Minimum Education And Experience Requirements
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 </strong>
 High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
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 Supplemental and Contact Information
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 <ul>
  <li>
   PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE **
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  </li>
 </ul>
 All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System (http://www.oshr.nc.gov/jobs/) for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran's preference. Applicants may be subject to a criminal background check.
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  <strong>
   <strong>
    Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To
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  </strong>
 </strong>
 <strong>
  check the status of your application, please log in to your account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application.
  <br/>
  <br/>
 </strong>
 If you are having technical issues submitting your application, please call the NEOGOV Help Line at
 <strong>
  <strong>
   <strong>
    855-524-5627
   </strong>
   . If there are any questions about this posting, other than your application status, please contact the Elections Human Resources Office.
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   <br/>
  </strong>
 </strong>
 <strong>
  <strong>
   <strong>
    CONTACT INFORMATION
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    <br/>
   </strong>
   NC Board of Elections
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  </strong>
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 Human Resources Management Office
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 430 N. Salisbury Street
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 Raleigh, NC 27603
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 Office Phone: 919-814-0700
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  NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
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 </strong>
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  For Permanent And Time-limited Appointments
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 Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
</div>


Operations Support Specialist

Sodexo

<div>Role Overview:
<div>HTM careers are challenging&mdash;but you get results. Bring us your drive and dedication, and we'll provide the growth opportunities you've been searching for.</div><div></div><div><b><br>
This Position is REMOTE</b></div><div></div><div><br>
Sodexo&rsquo;s growing Healthcare Technology Management (HTM) Division is seeking a solution-oriented <b>Operations Support Specialist to support our Procurement team</b>. This role is ideal for someone who thrives in a fast-paced environment and is passionate about operational excellence and administrative coordination.</div>
Incentives: This Position is Remote What You'll Do:
<p>As an Operations Support Specialist, you will:</p><ul><li>
Support procurement operations under the direction of the VP of Supply Management.</li><li>
Coordinate administrative tasks for the HTM and Procurement departments.</li><li>
Assist with purchasing activities and ensure contract compliance tracking.</li><li>
Follow up with vendors and manage vendor relationships.</li><li>
Maintain and support the department&rsquo;s CMMS (Computerized Maintenance Management System).</li><li>
Compile and update weekly status charts and logistical reports.</li><li>
Handle financial reporting and purchase order systems.</li><li>
Manage expense reports and travel accommodations.</li><li>
Provide general administrative support to HTM leadership and procurement teams.</li></ul>
What We Offer:
<div>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</div><br>
<div></div><ul><li>
Medical, Dental, Vision Care and Wellness Programs</li><li>
401(k) Plan with Matching Contributions</li><li>
Paid Time Off and Company Holidays</li><li>
Career Growth Opportunities and Tuition Reimbursement</li></ul><div>
More extensive information is provided to new employees upon hire.</div>
What You Bring:
<p>To succeed in this role, you&rsquo;ll need:</p><ul><li>
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and SharePoint.</li><li>
Experience with financial reports, PO systems, and vendor management.</li><li>
Familiarity with CMMS systems and preventive maintenance workflows.</li><li>
Strong organizational and communication skills.</li><li>
A detail-oriented mindset with the ability to manage multiple priorities.</li><li>
A self-starter attitude with the ability to work independently and as part of a team.</li><li>
Excellent customer service skills and professional phone presence.</li><li>
A flexible, proactive approach with a hunger to grow and develop in the role.</li></ul>
Who We Are:
<div>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</div><div></div><div><br>
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</div>
Qualifications &amp; Requirements:
<div>Minimum Education Requirement - Associate's Degree or equivalent experience</div></div>

Operations Support Specialist- HTM Procurement

SSC HR Solutions

<div>
 <strong>
  <strong>
   Job Summary:
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   <br/>
  </strong>
 </strong>
 We are seeking a proactive and technically skilled
 <strong>
  Data Operations &amp; Support Specialist
 </strong>
 to oversee the day-to-day management of data processes and ensure the reliability, performance, and quality of data systems. The ideal candidate will have strong SQL expertise, a solid understanding of operational support workflows, and experience in monitoring and troubleshooting database and batch processing environments.
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  <strong>
   Key Responsibilities:
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  </strong>
 </strong>
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   Monitor and manage daily data loads, ETL jobs, and scheduled batch processes to ensure timely and successful execution.
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   Identify, analyze, and troubleshoot data-related issues and system errors, coordinating with technical teams to ensure swift resolution.
  </li>
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   Ensure data availability, integrity, and quality to support business reporting and analytics needs.
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   Maintain and improve operational runbooks, document procedures, and standard operating processes for data support activities.
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   Collaborate with data engineering, analytics, and infrastructure teams to escalate and resolve complex incidents.
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   Participate in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements.
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   Assist in performance tuning of database queries and job optimization for improved system efficiency.
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  </li>
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 <strong>
  Requirements
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  <strong>
   Technical Skills &amp; Qualifications:
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  </strong>
 </strong>
 <ul>
  <li>
   Strong proficiency in SQL for querying, validation, and issue investigation.
  </li>
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   Experience with database performance monitoring, analysis, and troubleshooting.
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   Familiarity with job scheduling tools (e.g., Control-M, Autosys, Cron, Airflow) and ETL workflows.
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   Understanding of incident, problem, and change management frameworks (e.g., ITIL practices).
  </li>
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   Basic scripting knowledge (e.g., Shell, Python) is a plus.
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   Exposure to cloud data environments (e.g., AWS, Azure, or GCP) is advantageous.
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  </li>
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  <strong>
   Preferred Qualifications:
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  </strong>
 </strong>
 <ul>
  <li>
   Bachelor's degree in computer science, Information Technology, or a related field.
  </li>
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   2+ years of experience in data operations, technical support, or database administration.
  </li>
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   Strong attention to detail, problem-solving abilities, and ability to work under pressure in a fast-paced environment.
  </li>
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   Good communication skills to collaborate effectively across technical and business teams.
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  </li>
 </ul>
 <strong>
  Why Join Us?
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 </strong>
 You'll be part of a critical data support function that ensures uninterrupted access to reliable data across the organization. If you're driven by operational excellence and take pride in maintaining system stability and data quality, we want to hear from you.
</div>


Data Operations & Support Specialist - Banking

Lenovo

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Req #
</div><div>WD00087631
</div></div><div><div>Career area:
</div><div>Sales Support
</div></div><div><div>Country/Region:
</div><div>Saudi Arabia
</div></div><div><div>State:
</div><div>Riyadh
</div></div><div><div>City:
</div><div>Riyadh
</div></div><div><div>Date:
</div><div>Tuesday, September 9, 2025
</div></div><div><div>Working time:
</div><div>Full-time
</div></div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why Work at Lenovo
</b></h3></div></div><div><div><div><div><div><div>We are Lenovo. We do what we say. We own what we do. We WOW our customers.</div><div></div><div><br>
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).</div></div><br>
<div></div><br>
<div>This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements<br>
</b></h3></div></div><div></div><div><div><div><div><div><br>
<br>
<br>
<div>A Channel Support Specialist supports our channel organization with channel enablement and programs, tracking key performance indicators (KPIs), and ensuring smooth operational processes for partners and clients. They facilitate resolving issues, and provide data-driven insights to enhance channel partner performance and drive indirect sales growth.</div></div><div></div><div><div><div><br>
Key Responsibilities</div></div></div><div><ul><li><div><b>
Program Administration</b> Manage the administration of channel programs, ensuring partners meet eligibility requirements and tracking activities within CRM tools.</div></li><li><div><b>
Data &amp; Performance Monitoring: </b>Produce and monitor key performance indicators (KPIs), using data to help the team make informed decisions to improve customer interactions and sales.</div></li><li><div><b>
Process &amp; System Management:</b> Ensure the accuracy of databases, manage contracts, investigate system errors, and troubleshoot issues for partners and clients.</div></li><li><div><div><div><div><div><div><div><div><b>
Cross-Functional Collaboration:</b> Work closely with internal teams (e.g., finance, risk, sales, product) and external partners to improve processes and achieve operational goals.</div></div></div></div></div></div></div></div></li></ul></div><div></div><div><div><div><br>
Required Skills &amp; Experience</div></div></div><div><ul><li><div><div><div><div><b>
Analytical Skills:</b> Strong data analysis and problem-solving abilities, with the capacity to interpret data and identify trends.</div></div></div></div></li><li><div><b>
Communication: </b>Excellent verbal and written communication skills to collaborate with internal teams and external partners globally.</div></li><li><div><b>
Attention to Detail: </b>Meticulous attention to detail for tasks like data management and validation of claims.</div></li></ul></div><div></div>
</div></div><div><div><div><i>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</i></div>
</div></div></div></div></div><div></div><div><div><div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div><div><ul><li>Saudi Arabia<br>
</li></ul></div><div></div><div><div><div><br>
<br>
<div><b>AI PROCESSING NOTICE</b></div><div></div><div><br>
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.</div></div></div></div></div></div></div></div>

Channel Operations Support Specialist

Lafarge Egypt

<div>
 <p>
  <strong>
   <u>
    WHO IS LAFARGE?
   </u>
  </strong>
 </p>
 <p>
  As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  Develop the local &amp; exports sales support process in order to achieve the targeted sales volumes, facilitate &amp; establish a smooth dispatch &amp; transportation process through coordinating &amp; monitoring the performance of the concerned departments to achieve the maximum revenue &amp; volumes. Ensure sustainable Sales Operations to avoid any risks on the Top-Line results.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Health &amp; Safety:
   </u>
  </strong>
 </p>
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  <li>
   Adhere to and enforce relevant legislation and policies and ensure that the highest degree of safety and safe working practices are maintained.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Functional:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Identify, monitor &amp; fix all the sales operations bottlenecks that put the sales targets at risk
  </li>
  <li>
   Drive &amp; coordinate with all related departments (Logistics, Procurement, Quality, Production, Dispatch, etc.) to find solutions to enhance the sales operations
  </li>
  <li>
   Monitor the Daily Sales Targets (orders, deposits, loading rate .. etc.) and take actions when needed
  </li>
  <li>
   Ensure full alignment with sales team to secure the sales targets
  </li>
  <li>
   Monitor and ensure that the dispatch process and loading rate is within the projection in terms of time &amp; loading rate in order to effective &amp; achieve the sales targets.
  </li>
  <li>
   Monitor the execution of requested daily delivery plans of all geographical areas to ensure that the quantities are executed as per the sales plan.
  </li>
  <li>
   Maintain effective working procedures to promote the overall performance of the sales operations carried on with the minimum available resources
  </li>
  <li>
   Managing the role of the Sales Support as an interactive communication channel between the Sales Force, the Transportation, packing &amp; Dispatch Department in order to have a smooth workflow
  </li>
  <li>
   Enforce the implementation and adherence to health &amp; safety policies &amp; procedures to maintain LCE as a safe working place
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education, Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Education
  </strong>
  : Bachelor&rsquo;s degree of Business Administration
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Technical Skills:
  </strong>
 </p>
 <ul>
  <li>
   Understanding of cement industry, logistics background, Negotiation &amp; communication Skills, time management skills, Good listener.
  </li>
  <li>
   Professionalism: pleasant with others on the job and displaying a good-natured, cooperative attitude.
  </li>
  <li>
   Initiative: Excited to take on responsibilities and challenges
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Behavioral Skills:
  </strong>
 </p>
 <ul>
  <li>
   Negotiation / Communication skills.
  </li>
  <li>
   Problem solving.
  </li>
  <li>
   Results driven.
  </li>
  <li>
   Team player.
  </li>
  <li>
   Ability to transform ideas into actions.
  </li>
  <li>
   Ability to work with different profiles &amp; experience levels, and build relationships.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Language Skills:
  </strong>
 </p>
 <ul>
  <li>
   Fluent written and spoken Arabic &amp; English
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   2-4 years of experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHO ARE LAFARGE PEOPLE?
  </strong>
 </p>
 <p>
  Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   YOUR LAFARGE EXPERIENCE
  </strong>
 </p>
 <p>
  At Lafarge, there is endless opportunity for you to play your part. Whether you&rsquo;re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you&rsquo;ll have the chance to embrace the passion we share for our planet. You&rsquo;ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it&rsquo;s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
 </p>
 <p>
  <br/>
 </p>
</div>


Sales Operations Support Specialist

PNC Financial Services Group

Job Profile
<br><br>
Position Overview
<br>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. In AMG Operations, we want to inspire new and innovative ideas on how to provide “best in class” service to our customers. As an Operations Production Support Specialist in Employee Benefit Distributions you will be based in Pittsburgh, PA. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high-energy environment which thrives on innovation and ingenuity.
<br><br>
Operations Production Support Specialist will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of AMG Ops. This position is on the Audit and Control Team within EB Distributions. Operations Production Support Specialist is responsible for reconciling and remitting tax payments to federal and state tax authorities, balancing transactions and withholding from pension and lump sum payments to ensure our tax filings are accurate, balancing the annual production of 1099R and 1042S tax forms before they are sent to participants, coordinating the annual W8 Solicitation, distributing annual withholding election notices, testing the periodic tax updates and other enhancements to our application, ensuring we have appropriate procedures aligned with our controls and that our controls are appropriate, working with internal and external auditors and researching complex problems.
<br><br>
In addition, Operations Production Support Specialist will be involved with the other functions performed on this team which include uncashed check monitoring, escheatment, returned mail, recommending enhancements to the applications that our system interfaces with, new account conversions, projects and others as needed. This position will interact regularly with Corporate Tax, Technology, Institutional Line of Business and third-party vendors.
<br><br>
The ideal candidate will have experience in accounting, payroll and/or tax specific to the functions as outlined. Employee benefit, pension, 401(k), and/or trust experience is desired but not required. They should have a high attention to detail along with critical thinking skills, complex problem-solving skills, ability to continually multi-task and re-prioritize, effective communications skills and be comfortable interacting with individuals across many departments, internally and externally, and hierarchies. Prior accounting, payroll, tax or related experience is critical.
<br><br>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
<br><br>
Job Description
<br>Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
<br>Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
<br>Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
<br>Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
<br>Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.
<br><br>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
<br>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
<br>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
<br><br>
Qualifications
<br><br>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
<br><br>
Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
<br><br>
Competencies Accuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures
<br><br>
Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
<br><br>
Education Bachelors
<br><br>
Certifications No Required Certification(s)
<br><br>
Licenses No Required License(s)
<br><br>
Benefits
<br>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
<br><br>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
<br><br>
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .
<br><br>
Disability Accommodations Statement
<br><br>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
<br><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
<br><br>
Equal Employment Opportunity (EEO)
<br><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
<br><br>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
<br><br>
California Residents
<br><br>
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Operations Production Support Specialist

Job Profile
<br><br>
Position Overview
<br>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
<br><br>
As an Operations Product Support Specialist II within PNC Midland Group, you will be based remotely within Charlotte, North Carolina.
<br><br>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
<br><br>
Job Description
<br><br>
Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met while also providing training and mentoring support to the team.
<br>Establishes process performance measurements and oversees business impact. May implement critical business support services. Communicates performance statistics to internal stakeholders and senior management.
<br>Promotes and monitors the production workflow and assists team members with complex escalation process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
<br>Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. Actively seeks out business partners and team members for collaboration.
<br>Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.
<br><br>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
<br>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
<br>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
<br><br>
Qualifications
<br><br>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
<br><br>
Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
<br><br>
Competencies Accuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures
<br><br>
Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
<br><br>
Education Bachelors
<br><br>
Certifications No Required Certification(s)
<br><br>
Licenses No Required License(s)
<br><br>
Benefits
<br>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
<br><br>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
<br><br>
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .
<br><br>
Disability Accommodations Statement
<br><br>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
<br><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
<br><br>
Equal Employment Opportunity (EEO)
<br><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
<br><br>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
<br><br>
California Residents
<br><br>
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Operations Product Support Specialist II

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