operations support specialist

Iron Mountain

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  At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
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  We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
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  Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
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  Iron Mountain
  <strong>
   Sales Operations Support Specialists
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  to support our commercial teams across various stages of the opportunity life cycle. This role is critical in enabling revenue generation by providing high-quality support on non-sales activities, ensuring deal accuracy, and transforming complex data into actionable insights. The ideal candidate will be detail-oriented, analytical, and highly collaborative&mdash;helping streamline processes, improve efficiency, and act as a trusted partner to internal stakeholders worldwide.
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   Your role in our mission
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   Create, review, and manage complex
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    pricing models, quotes, and contract documentation
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   , ensuring accuracy and completeness.
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   Support
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    deal desk operations
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   , enabling smooth progression of opportunities through governance workflows and approval stages.
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   Coordinate contract execution through e-signature platforms and oversee progression of complex opportunities.
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   Consolidate, analyze, and interpret
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    sales, pricing, and customer data
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   across multiple platforms to produce actionable insights and recommendations.
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   Develop and deliver reports, presentations, and metrics dashboards to track SLAs, deal progress, and pricing performance.
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   Provide support for compliance-related activities, including due diligence, security questionnaires, and quality assurance documentation.
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   Collaborate with sales, account management, and country teams to
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    improve processes, resolve bottlenecks, and support training initiatives
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   .
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   Valued skills and experience
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   Bachelor&rsquo;s degree in Business, Economics, Finance, or a related field is preferred.
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   Several years&rsquo; experience in
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    sales support, commercial operations, deal desk, or global bid management
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   , ideally within a multinational or matrixed organization.
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    Hands-on pricing experience
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   or strong commercial acumen; equally valuable are candidates with deep
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    process, governance, or workflow experience
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   who can drive operational excellence.
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    Excel / Google Sheets expertise is mandatory
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   (advanced formulas, pivot tables, modeling, and data analysis). Ability to quickly learn and master new tools and systems is required.
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   Experience with
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    CRM systems such as Salesforce
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   ; ability to manage pipeline stages, workflows, and governance processes effectively.
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   Strong data interpretation skills: able to consolidate large data sets, extract trends, and provide actionable insights that drive pricing and sales performance.
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   Proven ability to produce highly accurate and complete documentation, including pricing models, contracts, and compliance questionnaires, under tight deadlines and multiple concurrent SLAs.
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    Fluency in English is essential, Fluency in other European languages is a plus
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   Excellent communication skills, with the ability to engage and influence stakeholders across sales, finance, and commercial operations.
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   Strong time management, prioritization, and multitasking abilities; must be comfortable balancing shifting priorities and managing multiple complex projects simultaneously in a fast-paced environment.
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   Discover what we offer
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   Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
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   Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
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   Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
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   Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
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   Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
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   Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
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   Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
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   Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
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   Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
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Sales Operations Support Specialist

PROZ TECHNOLOGIES

<p>Red Team Operations Specialist</p><p><b>Company:</b> Proztec<br/><b>Location:</b> Qatar<br/><b>Email:</b> Recruitment@proztec.com</p><p>Join Proztec as a <b>Red Team Operations Specialist</b>. You will lead simulated cyber-attacks to test and improve organizational security by mimicking real-world adversaries.</p><p><b>Role Highlights:</b></p><ul><li>Lead red team engagements and develop operational scenarios maintaining OpSec.</li><li>Perform initial access enumeration and research bypass techniques.</li><li>Use C2 frameworks such as Cobalt Strike and develop custom tools.</li><li>Deliver detailed reports on vulnerabilities and findings.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s in InfoSec, Computer Science, or related.</li><li>Minimum 7 years&rsquo; experience in red teaming, with at least 10 engagements led.</li><li>Developed tools and original research in offensive security.</li><li>Certified CRTO II.</li></ul><p>Join Proztec and push the boundaries of offensive cybersecurity in Qatar!<br/>Apply at Recruitment@proztec.com</p><p>Job Type: Full-time</p><p>Pay: QAR15,000.00 - QAR20,000.00 per month</p>

Red Team Operations Specialist

American Association of Critical Care Nurses

<div><h2 class="jobSectionHeader"><b>POSITION SUMMARY</b></h2><h3 class="jobSectionHeader"><b>
Position Title: Certification Operations Specialist, Value Program</b></h3><h3 class="jobSectionHeader"><b>
Department: Certification Operations</b></h3><h3 class="jobSectionHeader"><b>
Reports to: Certification Supervisor</b></h3><h4 class="jobSectionHeader"><b>
About the Organization: </b>The American Association of Critical-Care Nurses (AACN) is the largest specialty nursing organization in the world, representing the interests of more than 550,000 nurses who are charged with caring for acutely and critically ill patients. AACN is dedicated to creating a healthcare system driven by the needs of patients and families where acute and critical care nurses make their optimal contribution. Visit us online at http://www.aacn.org.</h4><h4 class="jobSectionHeader">
AACN is an equal opportunity employer and prohibits discrimination against or harassment of any person employed by or seeking employment with AACN on the basis of race, color, religion, creed, sex and gender (including pregnancy, childbirth, breastfeeding or related medical conditions, gender identity, gender expression, and sexual orientation), ancestry, national origin, age (40 or older), disability (mental and physical), military or veteran status, marital status, medical condition, or genetic information and any other basis protected by federal, state or local law or ordinance or regulation.</h4><h4 class="jobSectionHeader"><b>
Application Instructions:</b> Interested individuals can visit our Careers Page and apply for the <b>Certification Operations Specialist, Value Program</b> role. Any questions can be directed to: jobs@aacn.org. The position is eligible for remote or hybrid on-site work out of our Aliso Viejo, CA national office. Some travel may be required.</h4><p></p><div><b><br>
Position Purpose:</b><b> </b>The Certification Operations Specialist, Value Program, is responsible for leading and overseeing the operations of the certification value program. This role partners with department leadership and cross-functional teams to ensure that the program and associated platform operate seamlessly and in alignment with organizational goals.</div><p></p><div><br>
As a key point of contact for both internal and external stakeholders, the Specialist drives communication approaches and manages inquiries related to the Value Program. This includes overseeing interdepartmental processes, website/interface functionality, and resolving challenges or implementing necessary updates. Additionally, the role requires ongoing program assessments, identifying opportunities for improvement, and implementing data-driven solutions based on environmental feedback and stakeholder needs.</div><p></p><div><br>
The Certification Operations Specialist is also accountable for managing all whistleblower cases related to certification improprieties or fraudulent activities. This involves identifying issues, formulating corrective action plans, and ensuring compliance with certification eligibility standards and processes. The role operates independently, taking full ownership of program performance and ensuring that all operational tasks are executed efficiently and consistently. This position operates autonomously, making decisions, and solving challenges by utilizing a comprehensive understanding of certification program operations, stakeholder requirements, and organizational objectives.</div><p></p><div><b><br>
Main Accountabilities:</b></div><ul><li><div>
Leads the management of the Value Program operations, ensuring that AACN resources are allocated to effectively meet customer needs and support organizational objectives.</div><ul><li><div>
Takes ownership of multiple points of contact, conducting thorough needs assessments and providing high-level solutions to address evolving program demands.</div></li><li><div>
Monitors the progress and performance of the Value system platform, working closely with the IT department to ensure that technical support and updates align with program goals.</div></li><li><div>
Proactively evaluates processes, identifies areas for optimization, and collaborates with key stakeholders to define and implement innovative solutions. Develops plans to improve efficiency and effectiveness, ensuring that the program continually evolves to meet AACN&rsquo;s mission and vision.</div></li></ul></li><li><div>
Assures effective systems and management of key department initiatives.</div><ul><li><div>
Leads and oversees all critical decisions related to the Value Program, including testing, auditing, and reporting, ensuring alignment with organizational objectives and compliance with industry standards.</div></li><li><div>
Partners with leadership to define program standards and continuously monitors program performance to ensure that all outcomes meet or exceed established benchmarks.</div></li><li><div>
Acts as a key consultant for the Value Program, providing expert guidance and recommendations to senior leadership and stakeholders to drive continuous program improvement.</div></li><li><div>
Designs and delivers comprehensive training on systems and processes to stakeholders, including onboarding new hires, to ensure seamless program execution and knowledge transfer across teams.</div></li></ul></li><li><div>
Manages all whistleblower cases (certification improprieties and fraudulent activities).</div><ul><li><div>
Identify issues and formulate action steps for a resolution.</div></li><li><div>
Maintains compliance with certification eligibility requirements and consistent resolutions.</div></li><li><div>
Partners with Certification auditors to ensure timely audits and partners with the legal on complicated issues.</div></li></ul></li><li><div>
Provides leadership in development, implementation and evaluation of the value program.</div><ul><li><div>
Leads the creation, management, and execution of complex project plans, ensuring alignment with organizational goals and strategic priorities.</div></li><li><div>
Evaluates, adjusts, and reallocates resources as necessary to meet evolving project needs and priorities, ensuring timely and successful completion.</div></li><li><div>
Takes full ownership of IT-related projects, driving them from initiation to closure while ensuring they meet high standards of quality, performance, and efficiency.</div></li><li><div>
Other tasks as assigned</div></li></ul></li></ul><h4 class="jobSectionHeader"><b>
Skills Required</b>:</h4><ul><li><div>
Proven ability to communicate complex ideas effectively in both written and verbal formats, demonstrating expertise in conflict resolution, stakeholder management, and leading diverse teams.</div></li><li><div>
Ability to make high-level, data-informed decisions independently, balancing competing priorities, and aligning decisions with organizational goals.</div></li><li><div>
Expertise in developing and executing sophisticated project plans, with demonstrated success in managing cross-functional initiatives, prioritizing and reallocating resources, and ensuring projects are delivered on time and within scope.</div></li><li><div>
Strong analytical skills to evaluate operational processes, identify opportunities for optimization, and implement scalable improvements that enhance program performance.</div></li><li><div>
Skilled at researching, analyzing, and resolving complex program issues, driving innovative solutions that support the program&rsquo;s strategic objectives.</div></li><li><div>
Exceptional at building and maintaining collaborative relationships with internal and external stakeholders, providing expert consultation to drive program success and alignment with broader organizational strategies.</div></li><li><div>
Advanced proficiency in using business, project management, and productivity software such as Google Suite, Microsoft Office Suite, Zoom, and SmartSheet.</div></li><li><div>
Commitment to delivering exceptional customer service, demonstrating excellent interpersonal skills and the ability to manage multiple priorities in high-pressure situations.</div></li><li><div>
In-depth understanding of industry standards, certification eligibility requirements, and compliance protocols, with the ability to ensure adherence to these standards while driving continuous improvement in operations.</div></li><li><div>
Proficient in various business, project, and productivity software (examples may include: Google Suite, Microsoft Office Suite, Zoom, and SmartSheet)</div></li></ul><h3 class="jobSectionHeader"><b>
Education and/or Experience:</b></h3><ul><li><div>
Bachelor's degree or equivalent experience.</div></li><li><div>
A minimum of 5 years of experience in program coordination, certification operations, or a related field, demonstrating progressively responsible roles and leadership.</div></li><li><div>
Proven success in leading program operations, managing key projects from initiation to closure, and driving organizational initiatives to meet and exceed goals.</div></li><li><div>
Demonstrated expertise in certification processes, including managing complex issues related to eligibility, audits, and fraud prevention.</div></li><li><div>
Experience collaborating across departments to assess needs, implement solutions, and improve processes. Background in developing and delivering training to stakeholders, including on-boarding new hires and ensuring successful program implementation.</div></li><li><div>
Experience providing high-level consultative support, offering insights and recommendations to enhance program outcomes.</div></li></ul><h4 class="jobSectionHeader"><b>
Physical Requirements:</b></h4><div>
In addition to the responsibilities outlined in the job description, the following requirements represent the essential functions of this job, which must be met by an individual to perform successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Upon request, the company will engage in an interactive process to identify and implement reasonable accommodations.</div><div></div><div><br>
This position involves frequent sitting, standing, walking, and reaching, along with regular repetitive hand motions such as typing and mouse use. It requires prolonged periods of desk work and extensive use of standard office equipment. Occasional travel may be necessary.</div><div>
To perform effectively, the individual must have sufficient visual acuity to read printed materials and digital screens, as well as the auditory ability to comprehend spoken communication. The role demands strong mental stamina to manage multiple tasks, solve problems, determine the appropriate course of action when making decisions, and interpret and apply both oral and written instructions. Regular communication and interaction across various platforms are essential, along with the ability to remain alert, focused, and responsive throughout the workday.</div><div></div><div><br>
This position also requires proficiency in processing information, communicating across diverse platforms, and analyzing data to inform decision-making. The role involves proactive problem-solving and collaborating with cross-functional stakeholders to drive organizational objectives, achieve measurable results and continuous improvement, often with limited direct supervision..</div><div></div><div><b><br>
Total Compensation:</b></div><div></div><div><b><br>
The target pay range for this role is $78,307 - $97,883</b></div><div></div><div><i><br>
*</i><i>* In addition to the salary range listed, we offer a wealth of benefits to make working at AACN even more rewarding. Benefits include generous paid time off, low-cost health plans for medical and mental health services, dental, and vision, company paid life and short-term disability insurance, a variety of other benefits, and retirement savings program with employer matching and additional company contribution. AACN is committed to a people-centered culture of workplace excellence and belonging, and offers various alternative and flexible work arrangements to support work/life balance for our team members.</i></div></div>

Certification Operations Specialist, Value Program

Caps IT Solutions

<p>We are looking for a motivated and technically skilled Product Operations &amp; Support Specialist with</p><p>1-2 years of experience to join our team. This hybrid role blends product operations, technical support,</p><p>and customer-facing tasks. You will be responsible for maintaining the smooth operation of our</p><p>products, troubleshooting technical issues, and ensuring that customers receive excellent support.</p><p>You will also collaborate with internal teams to optimize product performance and contribute to</p><p>process improvements.</p><p>Key Responsibilities</p><ul><li>Provide technical support to customers, addressing product-related issues and ensuring a</li></ul><p>positive experience.</p><ul><li>Troubleshoot technical issues and offer timely resolutions, collaborating with product and</li></ul><p>engineering teams when necessary.</p><ul><li>Assist in managing product lifecycle processes, including updates, releases, and deployments.</li><li>Support the creation and maintenance of product documentation, guides, FAQs, and other</li></ul><p>resources to help customers self-serve.</p><ul><li>Act as a liaison between customers, product, and engineering teams to ensure that issues are</li></ul><p>addressed and features are prioritized.</p><ul><li>Monitor product performance, identify any technical issues, and work proactively to mitigate</li></ul><p>any operational disruptions.</p><ul><li>Track and analyze customer feedback and support trends to help identify opportunities for</li></ul><p>product improvements or operational efficiencies.</p><ul><li>Help implement and maintain internal product management systems and tools.</li><li>Provide training or assistance to internal teams or customers about new features, products,</li></ul><p>and updates.</p><ul><li>Assist in managing product operations tasks, such as monitoring data flows, resolving</li></ul><p>integration issues, and ensuring systems are functioning as expected.</p><ul><li>Contribute to the refinement of support processes and technical workflows to improve overall</li></ul><p>customer and product experience.</p><p>Qualifications</p><ul><li>1-2 years of experience in product operations, technical support, or customer-facing technical</li></ul><p>roles.</p><ul><li>Bachelor&rsquo;s degree in Computer Sciences, Software Engineering or similar.</li><li>Strong understanding of technical concepts such as software, APIs, data integrations, and</li></ul><p>troubleshooting.</p><ul><li>Excellent written and verbal communication skills.</li><li>Experience using support or operations tools (e.g., Jira, Zendesk, or similar systems).</li><li>Ability to understand and explain complex technical issues in simple, customer-friendly</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Technical Support Engineer

CliniSys

<div><p>Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys&rsquo; platform and cloud-based solutions in over 4,000 laboratories across 39 countries.</p><p>
Our 1,450+ expert professionals, headquartered in Woking, UK and Tucson, Arizona, have a shared mission to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.</p><p><b>
Role Description:
</b></p><p>As a People Operations Specialist, you will play a pivotal role in delivering seamless HR services across the employee lifecycle. You will support core HR functions including onboarding, payroll coordination, benefits administration, employee data management, and compliance. This role requires a proactive, detail-oriented individual with strong communication skills and a passion for operational excellence in HR.</p><p><b>
Responsibilities:</b></p><ul>
<li>
Organise and administer pre-employment formalities and background checks for new employees as required</li>
<li>Coordinate onboarding logistics, and exit processes to ensure a smooth employee experience.</li>
<li>Manage benefit registration</li>
<li>Provide finance with monthly instructions to the finance team for the accurate processing of payroll.
</li><li>Maintain accurate employee records in Bob, our HRIS, to ensure data compliance with legislation, Keeping an accurate record of all absences, holidays, starters and leavers and support audits and reporting.</li>
<li>Act as a point of contact for employee queries related to payroll, leave, and HR policies.</li>
<li>Ensure adherence to internal SOPs and external regulations, including maintaining up-to-date personal files and supporting policy reviews.</li>
<li>Contribute to HR initiatives such as performance cycles, engagement surveys, and process improvements.</li>
</ul><p><b>
Knowledge, Skills &amp; Abilities:</b></p><ul>
<li>
Previous experience in HR operations or payroll administration.</li>
<li>Knowledge of Indian labour laws and statutory compliance.</li>
<li>Proficiency in Microsoft Office, especially Excel; experience with Bob / Keka is a plus.</li>
<li>Excellent organizational and communication skills.</li>
<li>Ability to handle sensitive information with discretion and integrity.</li>
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Required Experience &amp; Education</b></p><ul>
<li>
Standard level of education</li>
<li>2-4 years Previous HR/Administration roles</li>
<li>Dealing with customers both face to face and online</li>
</ul><p><b>
Onboarding
</b></p><p>As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.</p></div>

People Operations Specialist

Citi

<div><p>The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.</p><div><br>
Responsibilities:<br>
<ul><li>Perform daily reconciliation of multiple portfolios based on the knowledge of accounting treatment of entries</li><li>This role is an individual contributor which involves supporting and mentoring a small Operation Support team through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations</li><li>Be a subject matter expert in the process &amp; conduct training, monitor quality and quantity of team work</li><li>Analyze operations information and make evaluative judgements to solve problems and responsible for identifying and resolving routine problems and operational issues with broader departmental impact within established procedures</li><li>Facilitate training based on needs of staff within the department and assist with answering staff questions as needed</li><li>Identify hiring needs to ensure adequate staffing</li><li>Serve as a backup for manager, as needed</li><li>Assist with ongoing Lean and process improvement projects</li></ul></div><ul><li>Resolve complex problems based on best practice/precedence, escalating as needed</li><li>Research &amp; Investigation on open reconciliation items and identify any risk by gathering, analyzing, summarizing, and interpreting data</li><li>Performing daily matching for all reconciliations in Recon Frontier by certain criteria and analyzing, coordinate with multiple team on open exception items</li><li>Prevent financial loss by identifying and investigating potential fraud cheques and inform the RBC Investigation Team about the fraudulent checks for the reversal within 1 business day</li><li>Handle third party agencies wire and payment recons</li><li>Prepare and post the Journal entries based on the open items/exceptions</li><li>Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)</li><li>Provide regular status updates for all project participants and create presentations for steering committee updates</li><li>Work with various Legal &amp; Compliance teams to obtain sign-off on all regulatory business requirements. Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines</li><li>Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines</li><li>Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements</li><li>Fulfilling the clients&rsquo; necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><div><br>
Qualifications:<br>
<ul><li>Previous relevant experience preferred</li><li>Proficient in Microsoft Office</li><li>General knowledge of client reporting across the industry and our competitors</li><li>Experience in Cards operations, Cards payments and settlements and GL Reconciliations</li><li>Proven organization and time management skills</li><li>Demonstrated problem-solving and decision-making skills</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li></ul></div><div><br>
Education:<br>
<ul><li>Bachelor&rsquo;s degree/University degree or equivalent experience</li></ul></div><p></p><p>
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.<br>
Shift Timing- Candidate should be willing to work in 24*7 shifts including late night shift start timings Should be flexible for any shift timing (rotation shifts, permanent night shifts and late night shifts) Weekend working may be BAU as per business requirement.</p><p></p><p>
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Job Family Group:
</b></p>Operations - Core<p>
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Job Family:</b></p>
Operations Support<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
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Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i><br>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Ops Sup Analyst

Yıldız Tech

<div>
 <p>
  he story of Y&inodot;ld&inodot;z Holding, which started with biscuit production in Istanbul in 1944, continues today with our food-snack products that we have reached 4 billion people in 5 continents with more than 300 brands and with our retail companies all over Turkey. With our 72 thousand employees, the majority of whom are located in Turkey, we aim to reach the better without stopping, and we produce a wide range of products from biscuits to chocolate, from frozen food to packaging in a total of 46 factories, 25 of which are abroad. We always raise the bar in economic contribution, employment, exports, social solidarity and sustainability. We give priority to social contribution with the principle of "Make Happy Be Happy" and we have been producing happiness for more than 75 years with our products, services and sustainable social responsibility understanding.
 </p>
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  <br/>
 </p>
 <p>
  Our company Y&inodot;ld&inodot;z Tech, established to support the software development journeys of our digital applications within our group and to create innovative solutions, aims to enable our customers operating in the e-commerce sector to make the most of next-generation technologies, achieve success through digital and analytical solutions, and capitalize on emerging opportunities to attain sustainable benefits.
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  <strong>
   Job Description
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  Y&inodot;ld&inodot;z Tech's Infrastructure, Commercial Solutions and Integration organization is seeking an Infrastructure Services and Operation Specialist to manage and maintain the organization's IT infrastructure, including servers, storage, networking, and cloud services. In this role, you will ensure system performance and reliability, implement security measures, and provide technical support to end-users and IT staff.
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   Monitor system performance and reliability, and troubleshoot issues to ensure uptime and availability
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   Install, configure, and upgrade hardware and software components as needed
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   Develop and maintain documentation for infrastructure configurations, procedures, and policies
  </li>
  <li>
   Collaborate with cross-functional teams to design and implement infrastructure solutions that meet business requirements
  </li>
  <li>
   Provide technical support and guidance to end-users and IT staff on infrastructure-related issues
  </li>
  <li>
   Evaluate and recommend new technologies and tools to enhance infrastructure efficiency and performance
  </li>
  <li>
   Managing Monitoring and configu&inodot;ring Virtualization infrastracture
  </li>
  <li>
   Managing Backup Operations
  </li>
  <li>
   Managing and configuring Windows Server Operating Systems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Will Be the Qualifications We Expect from You?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Information Technology, or a related field
  </li>
  <li>
   Minimum 3 years of experience in IT infrastructure management and operations
  </li>
  <li>
   Proficiency in managing servers, storage systems, networking equipment, and cloud services
  </li>
  <li>
   Strong understanding of IT security principles and best practices
  </li>
  <li>
   Excellent analytical and problem-solving skills, with attention to detail
  </li>
  <li>
   Ability to work independently and collaboratively in a fast-paced environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Will Happen to Those Who Feature You? (Key Competencies and skills)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization
  </li>
  <li>
   Effective communication skills
  </li>
  <li>
   Problem solver
  </li>
  <li>
   Result-oriented
  </li>
  <li>
   Strong business acumen
  </li>
  <li>
   Ability to manage a variety of cross-organizational projects (scope, stakeholders, desired outcomes) working closely with a broad range of internal and external teams
  </li>
  <li>
   Multitasking skills
  </li>
  <li>
   Analytical perspective
  </li>
  <li>
   Proficiency in MS Office applications
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &ldquo;&Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni i&ccedil;in ; https://www.yildizholding.com.tr/tr/kisisel-verilerin-korunmasi sayfam&inodot;z&inodot; ziyaret edebilirsiniz.&rdquo;
 </p>
</div>


Infrastructure Services and Operation Specialist

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