operations team leader

Sunergy Solar Panels

<div>
 
 Company Description
 
 
 
 Sunergy Solar, established in 2015, is a renewable energy organization specializing in Engineering, Procurement, and Construction (EPC) for solar solutions. Approved by the Kingdom of Bahrain, we are a leading developer and operator of utility-scale solar assets in the region. Our EPC and Operations &amp; Maintenance (O&amp;M) capabilities allow us to optimize project yields and performance. Known for our reliable and efficient execution, we offer cost-effective solutions with a commitment to innovation and excellence.
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Operations Team Leader located in Capital Governorate, Bahrain. The Operations Team Leader will be responsible for overseeing daily operations, managing and supporting team members, analyzing operational performance, and implementing strategies to optimize processes. The role involves coordinating with different departments, solving operational issues, and maintaining high standards of operational oversight.
 
 
 
 
 
 Qualifications
 
 
 
 Excellent Analytical Skills to evaluate and improve operational processes
 
 Expertise in Operations Management to oversee and streamline operations
 
 Effective People Management skills to lead and support team members
 
 Strong Communication skills for clear and efficient interaction with team members and other departments
 
 Bachelor's degree in Business Administration, Management, or a related field
 
 Previous experience in the contracting or consulting industry is a plus
 
 Ability to work well under pressure
</div>

Operations Team Leader

Miral Experiences

<div>
 
 Join our team in Yas Waterworld Abu Dhabi!
 
 
 
 
 
 
 Job Overview:
 
 
 
 This is a guest facing role which ensures smooth and efficient delivery of the experience for all guests who visit Yas Waterworld. This position ensures guest safety by managing subordinate staff, responding to emergencies, ensuring efficient operation of rides and attractions, giving clear directions and instructions, attending on-going training and maintaining essential swimming, lifeguarding, and basic life support skills.
 
 
 
 
 
 
 Job Scope:
 
 
 <ul>
 <li>
 Manages a team of front-line colleagues to include their on the job training, daily attendance, grooming, coaching, appraisals and personal development plans
 </li>
 <li>
 Schedule, break and if required rotate colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues&rsquo; well-being
 </li>
 <li>
 Task train colleagues in the safe operation of equipment and to follow departmental policies and procedures
 </li>
 <li>
 Coach and discipline colleagues in a fair and consistent manner in order to motivate and improve performance
 </li>
 <li>
 Conduct colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth
 </li>
 <li>
 Assign and delegate tasks as required and follow-up
 </li>
 <li>
 Ensure that all safety rules and procedures are being adhered to at all times
 </li>
 <li>
 Ensure that policies, procedures and performance standards that are in place in the department are being adhered to
 </li>
 <li>
 Ensure a clean and safe operating environment and raise any defects to their managers attention
 </li>
 <li>
 Conduct communication briefings as required
 </li>
 <li>
 Ensure all departmental checklists (i.e. opening and closing checklists) are being consistently completed, any required follow-up action is initiated, and forms/records are being filed appropriately
 </li>
 <li>
 Deal with any internal or external customer requests and issues that are beyond the scope of their front-line colleagues
 </li>
 <li>
 Perform pre-operational inspections of rides, slides and attractions and communicate any items of note.
 </li>
 <li>
 Manage daily operation of assigned sections of the park, including Lifeguard and Guest Relations Officer supervision
 </li>
 <li>
 Work at heights, in water, and in extreme temperatures, outside, year-round
 </li>
 <li>
 Ensure that all manufacturer guidelines and SOPs regarding ride dispatch and guest safety are followed
 </li>
 <li>
 Serve as a first responder in the emergency action plan
 </li>
 <li>
 Conduct safety audits daily and record results as directed
 </li>
 <li>
 Ride all rides, slides and attractions as required for operational purposes
 </li>
 <li>
 Ensure Guest, Colleagues and contractor safety at all times
 </li>
 <li>
 Follow all manufacturer guidelines and SOPs regarding ride dispatch and Guest safety
 </li>
 <li>
 Work nights, evenings, and/or holidays
 </li>
 <li>
 Smile and be friendly
 </li>
 <li>
 Address large groups of people
 </li>
 <li>
 Any other related duties as assigned by the department
 </li>
 </ul>
 
 
 
 
 
 Job Essential:
 
 
 <ul>
 <li>
 20/25 vision, corrected or uncorrected
 </li>
 <li>
 Previous Guest Service experience
 </li>
 <li>
 Swim 200 meters, non-stop, using front crawl or breaststroke
 </li>
 <li>
 Retrieve a 10-pound brick from the deepest water in Yas Waterworld (5 meters)
 </li>
 <li>
 Tread water for 2 minutes without using arms
 </li>
 <li>
 Maintain test-ready lifeguard skills in accordance with the International Lifeguard Training Program.
 </li>
 <li>
 Basic written and spoken English proficiency
 </li>
 </ul>
 
 
 
 
 
 Job Desirables:
 
 
 <ul>
 <li>
 International Lifeguard Training Program or similar program experience
 </li>
 <li>
 Swimming experience
 </li>
 <li>
 UAE Driver&rsquo;s License/Buggy License
 </li>
 <li>
 SCUBA certification
 </li>
 <li>
 Group Training Techniques and/or Task Training Techniques certification
 </li>
 <li>
 Previous lifeguard experience
 </li>
 <li>
 Previous waterpark or theme park experience
 </li>
 <li>
 Intermediate or excellent spoken and written English skills
 </li>
 <li>
 Basic or advanced spoken Arabic skills
 </li>
 <li>
 Microsoft Office including Word, Excel, Outlook and PowerPoint proficiency
 </li>
 </ul>
 
 
 
 
 Don't hesitate to apply!
 
</div>

<div>
 
 Job Description
 
 
 
 This position oversees the colleague provision of the operations teams in terms of guest services operations and retail operations. Guest services operations include queue line management, selling of tickets, lockers, strollers, turnstile admission and exits, handling guest enquiries, lost and found, information point, guest complaints and friendly guest relations. Retail services includes the sale of merchandise, the replenishing stocks, receipt and storage of goods, ensuring available items at merchandise warehouse ordered and displayed at outlets, min/max stocks levels monitored, inventory spot checks carried out, stocks movements within merchandise department posted into EATEC
 
 
 Job Scope:
 
 
 <ul>
 <li>
 Develop Operations Associates to provide outstanding service through daily supervision of operations
 </li>
 <li>
 Manages a team of front line colleagues to include on the job training, daily attendance, grooming, coaching, appraisals and personal development plans
 </li>
 <li>
 Engender a culture of positivity and teamwork within the department, across all levels
 </li>
 <li>
 Supervise opening and closing of guest services and retail areas as appropriate
 </li>
 <li>
 Schedule breaks and if required rotate colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues well-being
 </li>
 <li>
 Task train colleagues in the safe operation of equipment and to follow departmental policies and procedures
 </li>
 <li>
 Coach and discipline colleagues in a fair and consistent manner in order to motivate and improve performance
 </li>
 <li>
 Conduct colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth
 </li>
 <li>
 Ensure that all safety rules and procedures are being adhered to at all times
 </li>
 <li>
 Ensure that policies, procedures and performance standards that are in place in the department are being followed
 </li>
 <li>
 Ensure a clean and safe operating environment and raise any deficiencies to a manager's attention
 </li>
 <li>
 Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated, and forms/records are being filed appropriately
 </li>
 <li>
 Mediate between the frontline colleagues and the management to address complaints and dissatisfaction from both parties
 </li>
 <li>
 Deal with any internal or external requests and issues that are beyond the scope of their front line colleagues
 </li>
 <li>
 Update lost &amp; found inventories and prepares the items for distribution when necessary
 </li>
 <li>
 Train colleagues on promotions/discounts programs and upsell to meet related goals
 </li>
 <li>
 Conduct communication briefings and training as required
 </li>
 <li>
 Use BOS and other reporting tools including Microsoft Excel to track attendance and individual staff performance
 </li>
 <li>
 Handle guests concerns courteously and fairly, provide appropriate, available and achievable service recovery as needed
 </li>
 <li>
 Improve the existing sales strategies to boost guided tour and merchandise sales
 </li>
 <li>
 Assist in scheduled stock take, outside revenue generating events
 </li>
 <li>
 Monitoring if the brand standards are met by the line colleagues on a daily basis. Arranging and maintaining product displays with approval, stock shelves (refill) and take product inventory
 </li>
 <li>
 Coordinate the transfer of items from warehouse to outlets by preparing department order in a timely manner ensuring that each outlet has enough stocks for trade at any given time
 </li>
 <li>
 Follow up with warehouse team on pending orders/items. Receive and ensure accuracy of items received
 </li>
 <li>
 Post internal requisitions, transfer items through EATEC system. Sorting and posting damage items.
 </li>
 <li>
 Conduct scheduled spot check and physical inventory. Preparing and transfer stocks from one outlet to another.
 </li>
 <li>
 Price labeling new arrivals as soon as possible once received. Price labeling for all faded or damaged price tags
 </li>
 <li>
 Arranging and maintaining the shelf display in BOH
 </li>
 <li>
 Daily follow up on what needs to be ordered on a daily basis in every outlet (by mail, or manual checkup)
 </li>
 <li>
 Perform the tasks of Operations Associates as required. Any other related duties as assigned by the department or management
 
 
 </li>
 </ul>
 Essentials:
 
 
 <ul>
 <li>
 Higher secondary or equivalent
 </li>
 <li>
 Minimum 2 years&rsquo; experience in operations
 </li>
 <li>
 Possess strong leadership skills
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 High level of respect and integrity
 </li>
 <li>
 Positive and upbeat attitude
 
 
 </li>
 </ul>
 Desirables:
 
 
 <ul>
 <li>
 Completed task trainer/group trainer programs, or a similar course in conducting training to an individual or group
 </li>
 <li>
 Minimum 1 year supervisory experience supervising a team of 10+ staff
 </li>
 <li>
 Minimum 1 year cash handling experience
 </li>
 <li>
 Experience in working with EATEC
 </li>
 <li>
 Arabic, Russian, Farsi or Chinese proficiency
 </li>
 </ul>
</div>

Operations Team Leader (Emiratization)

ASMACS QATAR

FM OPERATIONS TEAM LEADER (SOFT SERVICE)Qualifications<ul><li>3 years as Team Leader in Soft Services in airports/mall /hotels/hospitals/buildings - knowledge in floor maintenance/cleaning machines and chemicals/color coding/PH values of the chemicals/cross-contamination/MSDS &amp; COSHH-FM mandator</li><li>Degree/Diploma/ITI</li></ul>Salary: 3000 QR (males)/3300 QR (females)/ company provided 3-person shared room/accommodationJob Type: Full-timePay: From QAR3,000.00 per monthApplication Question(s):<ul><li>did you apply with any FMM company hiring before?</li><li>how many staff/cleaners you handled? (MAXIMUM)</li></ul>Experience:<ul><li>color coding/PH values of the chemicals/cross-contamination: 3 years (Required)</li><li>MSDS &amp; COSHH: 3 years (Required)</li><li>floor maintenance/cleaning machines and chemicals: 3 years (Required)</li><li>as Team Leader: 3 years (Required)</li></ul>

FM OPERATIONS TEAM LEADER (SOFT SERVICE)

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 We are Looking for candidate who will be Handling IPBB Security Operations and maintaining service availability for IPBB Security nodes with proper work focus for Alarm handling, support Hardware/software/configuration related issues, configuration of all Nodes pertaining to IPBB Security domains and emergency handling/outage Support for IPBB Security Nodes
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Fault management including TT handling and fault localization within SLA
 </li>
 <li>
 DT MOP preparation and CR Implementation
 </li>
 <li>
 Configuration activities
 </li>
 <li>
 Incident recovery within SLA
 </li>
 <li>
 Preventive and corrective maintenance activities
 </li>
 <li>
 SW updates and Upgrades
 </li>
 <li>
 Acceptance test for new introduced systems
 </li>
 <li>
 Full Preparations for newly Security integrated nodes including Hardware acceptance, Configuration, and Testing with All involved entities.
 </li>
 <li>
 Investigate technical problems, troubleshoot systems that are in operation and if requested, participate in the remedy of systems in case of critical situations involving security nodes
 </li>
 <li>
 Manage and solve a network of multi-vendor security devices.
 </li>
 <li>
 Leading &amp; Securing Internet Traffic.
 </li>
 <li>
 Responsible for data traffic performance passing through firewalls and investigation/troubleshooting in case of incidents or any abnormalities.
 </li>
 <li>
 Defining threats and put an action plan for mitigation.
 </li>
 <li>
 Implementation of all security access requests.
 </li>
 <li>
 All Security IP-backbone expansions, replacements &amp; new plans.
 </li>
 <li>
 Handling Third party Cases with vendors.
 
 
 </li>
 </ul>
 
 You will bring
 
 
 
 <ul>
 <li>
 BSc. degree in computer science or Engineering, major in IT/ Communication or equivalent
 </li>
 <li>
 At least 5Years of validated experience in leading and motivating teams
 </li>
 <li>
 String skills in steering the team efforts via automations
 </li>
 <li>
 Ability to identify the weakness in the team and close such gaps
 </li>
 <li>
 String understanding for the Network Ops rules and processes
 </li>
 <li>
 Highly skilled in drafting OLS and WLA needed to improve the business figures
 </li>
 <li>
 Strong Hands-on experience in O&amp;M for different Firewalls vendors (Juniper SRX, Fortinet etc).
 </li>
 <li>
 Strong Hands-on experience in Operating and troubleshooting, upgrades for F5 FWs and modules like (LTM, AFM, ASM, and GTM).
 </li>
 <li>
 JNCIP-SEC certification is a highly preferred and F5 certificates will be highly considerable
 </li>
 <li>
 Good hands-On experience in troubleshooting in complex IPBB networks
 
 
 </li>
 </ul>
 
 Why join Ericsson?
 
 
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to &ldquo;Life at Ericsson MEA&rdquo;, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL
 
 
 
 What happens once you apply?
 
 
 
 Click Here to find all you need to know about what our typical hiring process looks like.
 
 
 Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 Egypt (EG) || Cairo
 
 
 
 Req ID:
 
 768810
</div>

BO Operations L2 Team Leader - Security

Vplak India Pvt ltd.

Job Title: Team Leader &ndash; Operations Location: Gurugram Company: VPLAKSalary Range: &#8377;3.0 LPA &ndash; &#8377;6.0 LPAJob Overview:We are looking for a detail-oriented and process-driven Team Leader &ndash; Operations to oversee day-to-day business operations and lead a team for smooth execution. The candidate will be responsible for managing workflows, ensuring operational efficiency, and meeting organizational goals.Key Responsibilities:<ul><li>Supervise daily operations and ensure timely execution of tasks.</li><li>Lead, guide, and motivate a team to meet productivity and quality standards.</li><li>Coordinate with cross-functional departments (sales, logistics, accounts, customer support) for seamless operations.</li><li>Monitor KPIs, prepare MIS reports, and share performance insights with management.</li><li>Identify process gaps and recommend improvements for efficiency.</li><li>Handle escalations and resolve operational challenges effectively.</li><li>Ensure compliance with company policies and operational guidelines.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business, Operations, or related field.</li><li>3&ndash;6 years of experience in operations, with at least 1&ndash;2 years in a team-leading role.</li><li>Strong organizational and problem-solving skills.</li><li>Proficiency in MS Excel, reporting, and ERP/CRM tools.</li><li>Ability to handle pressure and manage multiple priorities.</li><li>Excellent leadership and communication skills.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;50,000.00 per monthWork Location: In person

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